Legacybox Cloud Subscription Jobs in Usa

Digital Integration Sales Consultant

About the Role

The Digital Integration Sales Consultant is a dynamic, results‑driven professional responsible for driving revenue growth by identifying, developing, and closing sales opportunities within the digital integration space. The role requires a strong track record in generating sales pipelines for technologies such as iPaaS, SaaS, API‑led integration, enterprise integration, cloud integration, and broker‑based tools. The consultant will leverage sales acumen, technical understanding, and a consultative approach to build strong client relationships, understand business challenges, and propose tailored integration solutions that deliver measurable value.

The Digital Integration Sales Consultant is responsible for driving revenue growth by identifying, developing, and closing sales opportunities within the digital integration space.

Responsibilities

Hunt for New Business

• Proactively prospect and generate new leads through networking, cold calling, and strategic account targeting.
• Use market research and industry insights to identify high‑potential clients and verticals.

Consultative Selling

• Act as a trusted advisor by conducting in‑depth discovery sessions to understand client pain points and integration needs.
• Collaborate with internal teams to design customized integration solutions aligned with client challenges.

Solution Evangelism

• Create and deliver compelling presentations, demos, and proposals that clearly articulate value propositions and ROI.
• Demonstrate strong product knowledge and awareness of the competitive landscape.

Sales Cycle Mastery

• Manage the full sales cycle from initial engagement to negotiation and closing.
• Maintain accurate sales forecasts, pipeline visibility, and consistently achieve or exceed quotas.

Internal Collaboration

• Build strong relationships with pre‑sales engineers, solution architects, and delivery teams to ensure seamless solution implementation.

Industry Acumen

• Stay updated on industry trends, emerging technologies, and best practices in digital integration, cloud platforms, and enterprise integration.

Qualifications

7+ years of proven sales success in technology, enterprise software, or integration solutions.

Required Skills

• Strong experience selling iPaaS, SaaS, API‑led integration, cloud integration, or enterprise integration platforms.
• Demonstrated ability to consistently meet or exceed sales targets.
• Strong technical aptitude with the ability to understand and explain complex integration concepts to non‑technical stakeholders.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain relationships with C‑level executives and key decision‑makers.
• Highly motivated self‑starter with a hunter mentality and passion for closing deals.

Preferred Skills

• Experience selling to enterprise‑level clients.
• Familiarity with cloud platforms such as AWS, Azure, and Google Cloud Platform.
• Understanding of integration technologies such as API gateways, ESB, message brokers, and event‑driven architectures.
• Experience working with pre‑sales and solution architecture teams.
• Willingness to travel to client locations as required.

Position Title: : Sr. Sales Account Manager

Location: Houston, TX

Domain: Oil & Gas Industry Experience

Role Summary

We are seeking a high-performing Senior Account Director / Sales Leader for one of our client to drive new business growth and order bookings across strategic Oil & Gas enterprise accounts in the Houston market. This role is responsible for hunting new opportunities, expanding existing relationships, and closing large digital transformation deals centered around SAP, cloud platforms, and enterprise integration solutions.

The ideal candidate is a proven enterprise sales leader with strong SAP ecosystem experience, capable of building C-level relationships and consistently delivering multi-million-dollar bookings and revenue growth.

Key Responsibilities

New Business Development

• Drive net-new business acquisition within the Oil & Gas and Energy sector.
• Identify and pursue large digital transformation opportunities across enterprise clients.
• Build and execute account penetration strategies to open new buying centers.

Order Booking & Revenue Growth

• Own and deliver annual order booking targets and revenue goals.
• Lead complex deal pursuits involving SAP transformation, cloud modernization, and digital integration programs.
• Manage a strong sales pipeline, forecasting accuracy, and deal progression.

Strategic Account Expansion

• Develop deep relationships with CIOs, CTOs, Digital Officers, and business leaders.
• Expand footprint within key enterprise accounts through cross-sell and upsell of SAP, cloud, and digital services.
• Position the organization as a trusted partner for enterprise transformation initiatives.

Executive Engagement

• Lead executive discussions, transformation workshops, and strategic solution positioning.
• Collaborate with solution architects, delivery teams, and alliance partners (SAP, hyperscalers) to structure winning proposals.

Required Experience

• 10–18 years of enterprise sales or account management experience within technology services or consulting.
• Proven success delivering significant order bookings and revenue growth in enterprise accounts.
• Strong experience selling SAP solutions, digital transformation services, or enterprise cloud programs (desired).
• Demonstrated track record of winning large transformation deals ($5M+).
• Experience selling into Oil & Gas / Energy companies, preferably within the Houston ecosystem.

Key Skills

• Enterprise Sales Leadership
• New Business Development (Hunter mindset)
• Order Booking & Revenue Ownership
• C-Level Client Engagement
• SAP Ecosystem Knowledge
• Digital & Cloud Transformation Sales
• Strategic Deal Structuring

Sr. End User Engineer – Azure Virtual Desktop (AVD)

Contract: 12 Months (No Conversion Expected)

Location: Remote / Hybrid (TBD)

Client Industry: Healthcare

About the Opportunity

Medasource is seeking a Senior End User Engineer with deep Azure Virtual Desktop (AVD) experience to support a large healthcare organization undergoing a cloud transformation from on-premises infrastructure to Azure.

This engineer will play a critical role in designing, implementing, and supporting the Azure Virtual Desktop environment, ensuring secure connectivity, optimal performance, and scalability for enterprise users. The ideal candidate has experience with AVD implementations, hybrid infrastructure environments, and enterprise virtual desktop solutions.

Experience supporting Epic environments and Nerdio Manager for AVD is strongly preferred.

Key Responsibilities

• Design, implement, and support Azure Virtual Desktop (AVD) infrastructure
• Assist in migrating on-premises end user computing environments to Azure
• Configure and manage AVD host pools, session hosts, and FSLogix profile containers
• Support AVD image management, automation, and scaling
• Implement networking, security, and connectivity required for AVD
• Collaborate with infrastructure, cloud, and security teams to ensure successful deployment
• Troubleshoot performance issues and optimize the virtual desktop experience
• Follow enterprise best practices for cloud infrastructure and end user computing

Required Qualifications

• Strong hands-on experience implementing Azure Virtual Desktop (AVD)
• Experience supporting enterprise VDI or cloud-based virtual desktop environments
• Solid knowledge of Azure infrastructure and networking
• Experience working in hybrid cloud/on-prem environments
• Background in End User Computing / EUC engineering

Preferred Qualifications

• Experience supporting Epic healthcare environments
• Experience with Nerdio Manager for AVD
• Healthcare industry experience
• Experience with FSLogix, Intune, or Azure AD / Entra ID

We are partnering with a leading healthcare technology organization, recognized for excellence and named a Best Place to Work, that is expanding to accelerate key technology initiatives.

We are seeking an experienced Azure Security Engineer to support and enhance an existing Azure environment. This role is ideal for someone comfortable stepping into a brownfield setup, assessing current configurations, identifying and remediating security gaps, and implementing structured improvements without disrupting ongoing operations.

This is a fantastic opportunity to join a respected player in clinical data intelligence and healthcare IT, where your expertise in Azure security will directly strengthen governance, compliance, and operational resilience in a mission-driven environment.

Position Overview:

Azure Security Engineer – Hybrid (Chicagoland area)

Contract Opportunity | 6+ Months (High Likelihood of Extension/Conversion)

You will collaborate closely with infrastructure, cloud, and security teams to enforce governance, strengthen security posture, and provide scalable recommendations using native Azure tools.

Key Responsibilities:

• Assess and remediate security gaps in an operational Azure environment
• Design and implement governance controls using Azure Policy
• Develop and manage Azure Blueprints to standardize secure deployments and ensure compliance
• Leverage native Azure security capabilities (e.g., Defender for Cloud, posture management, identity controls) to enhance overall cloud security
• Partner with cross-functional IT and security stakeholders on best practices
• Document configurations, controls, and implementation decisions for long-term scalability

Required Qualifications:

• 3–5 years of hands-on Azure experience with a strong security focus
• Proven experience in brownfield/existing Azure environments (critical for stepping into mature setups)

Strong expertise in:

• Azure Policy
• Azure Security capabilities (Defender for Cloud, security posture management, identity controls, etc.)
• Azure Blueprints
• Ability to assess, prioritize, and implement security improvements in a live operational environment
• Excellent communication skills and comfort working collaboratively

Preferred Qualifications:

• Certifications: AZ-500 (Microsoft Azure Security Engineer Associate) and/or SC-200 (Microsoft Security Operations Analyst)
• Familiarity with compliance frameworks and security governance initiatives

Work Arrangement:

• Hybrid based in the Chicagoland area
• 2–3 days onsite per week (Monday and Wednesday required; third day flexible)
• USC or Green Card only (no visa sponsorship)

Compensation & Details:

• Competitive W2 hourly rate
• Start: April 2026
• Duration: 6+ months with strong potential for extension or conversion to FTE
• Interview: Single step with hiring manager and team

This is an exclusive opportunity with a high-caliber organization that's investing in top talent to drive secure, innovative cloud solutions in healthcare.

If you're a hands-on Azure security pro ready to make an immediate impact in a brownfield environment, apply today or reach out directly to discuss! (Note: Full details shared on initial call; client name disclosed verbally.)

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

BIM / VDC Coordinator

Department: Project Controls

Reports To: Project Controls Manager

Location: Abilene, TX & Bridgeport, AL

Company: The Newtron Group

About Us

The Newtron Group is one of the largest privately owned specialty electrical construction organizations in the United States and a national leader in Industrial Electrical and Instrumentation (E&I) services.

With over five decades of experience, Newtron delivers large-scale industrial and infrastructure projects that demand precision, coordination, and innovation. Our Project Controls Department integrates advanced Building Information Modeling (BIM) and Virtual Design and Construction (VDC) technologies into every phase of project execution—bridging design, prefabrication, and field construction to ensure quality and efficiency.

We are seeking a BIM / VDC Coordinator to join our Project Controls team and play a key role in advancing digital project delivery across The Newtron Group’s industrial portfolio.

Position Overview

The BIM / VDC Coordinator supports the design, planning, and execution of complex electrical and instrumentation projects by managing model coordination, ensuring data accuracy, and improving digital workflows across disciplines.

This position bridges the office and the field—linking design intent with constructability. The ideal candidate has a strong understanding of industrial construction, is technically proficient with BIM tools, and is passionate about using technology to improve visualization, collaboration, and execution on the jobsite.

Key Responsibilities

Digital Coordination & Execution

• Support the digital delivery of large industrial and E&I projects from concept through closeout.
• Coordinate BIM workflows and model setup using Revit, AutoCAD, and Civil 3D.
• Perform clash detection and multidisciplinary coordination using Navisworks and Revizto.
• Manage model hosting, collaboration, and deliverables using the Autodesk Construction Cloud (ACC) platform.
• Conduct model quality checks, assist with digital turnover, and encode asset data for project closeout.
• Work with laser scans and point clouds to validate field conditions and produce accurate as-built models.

Process & Innovation

• Implement and maintain digital standards and workflows that align with The Newtron Group’s Project Controls systems.
• Identify and develop process improvements that enhance data integrity, model usability, and reporting accuracy.
• Expand the use of point cloud and scan data for layout, prefabrication, and progress tracking.
• Stay informed on emerging BIM/VDC technologies and contribute to continuous improvement initiatives.

Collaboration & Support

• Act as a liaison between engineering, project management, and field operations to ensure accurate coordination and model use.
• Provide technical support and training to project teams on BIM and coordination tools.
• Collaborate with vendors, design partners, and subcontractors to ensure model alignment and consistency.

Qualifications

• Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field.
• 3–5 years of experience in BIM coordination, VDC, or digital delivery within industrial or commercial construction.
• Proficiency in Autodesk Revit, Navisworks, AutoCAD, and Autodesk Construction Cloud (ACC).
• Familiarity with industrial electrical and instrumentation workflows.
• Strong communication, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a collaborative, deadline-driven environment.

Preferred Qualifications

• Experience with laser scanning, point cloud processing, or asset data management.
• Proficiency in Civil 3D or Plant 3D for industrial applications.
• Professional certifications such as Autodesk Certified Professional, LEED, or PE license (a plus).

Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06192

Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• SAP System Administration
• Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
• Perform system copies, refreshes, client administration, transport management, and daily monitoring.
• Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
• HANA Database Administration
• Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
• Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
• Upgrades, Migrations & S/4HANA Projects
• Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
• Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
• Cloud & Infrastructure Expertise
• Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
• Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
• Performance, Security & Compliance
• Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
• Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
• Support audits and system hardening initiatives.
• Disaster Recovery & High Availability
• Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
• Maintain 24/7 uptime SLAs critical to utility operations.
• Collaboration & Technical Leadership
• Provide expert-level guidance to Basis team members, developers, and functional consultants.
• Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
• Manage vendor coordination and escalation with SAP OSS.

Key Requirements and Technology Experience:

• Must Have Skills: SAP BASIS
• S4HANA
• Database Administrator
• 15–20 years in SAP Basis administration with deep hands-on experience.
• Strong expertise in:
• SAP ECC 6.0 (EHP upgrades)
• SAP S/4HANA (1809/1909/2020/2022/2023)
• HANA 1.0 & HANA 2.0
• SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
• SAP Router, Web Dispatcher, SLD, CTS/ChaRM
• SAP Cloud Connector,SAP Gateway
• Experience in SAP OpenText preferred
• Proficiency in Linux (SUSE/RHEL) and Windows environments.
• Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
• Prior experience in Utility Industry is highly preferred:
• Work Management ,Asset Management,
• Integration with GIS, Oracle systems, SCADA, and AMI platforms
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Ability to lead technical teams and drive mission-critical initiatives.
• Comfortable working in a 24/7 operations environment as needed.
• Bachelor’s degree in computer science, Engineering, or related field (preferred).
• SAP Technical Certifications in:
• SAP Basis
• S/4HANA Administration
• HANA Operations
• ITIL certification is an advantage.
• Implementation
• Enhancement
• Support

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Roles & Responsibilities

Responsibilities: We are looking for a motivated SAP BTP – IS /CPI Consultant with a passion for the manufacturing industry. As an SAP BTP - CPI Consultant, you will be responsible for assisting in various projects related to SAP BTP - CPI implementation tasks. You will work closely with a team of experienced professionals to implement & support SAP BTP-CPI solutions.

Key Responsibilities:

Implementation: Configuring, implementing, and maintaining the SAP BTP-CPI module

Experience in developing inbound and outbound interfaces to/from the cloud to On-Premise and Cloud instances of SAP Products

Experience in configuration and extension of standard iFlows.

Experience in defining custom iFlows, local & exception sub-processes, exception handling

Expertise in handling various integration adapters in SAP CPI (SFSF, ODATA, SFTP, IDOC, SOAP, HTTP, Process Direct, REST Adapters) to exchange messages between sender and receiver

Knowledge on developing value mapping and Groovy and using it in iFlow

Experience in handling different data conversions like JSON to XML, CSV to XML, etc.

Experience in using various CPI pallet options (integration patterns – message transformations, enricher, splitter, etc.) and experience in SAP BTP Experience in handling security artifacts, encryption, and decryption mechanisms and SSH keys

Experience with EDI integrations, API management.

Design interfaces and integration flows, and develop solutions to meet business needs

Experience in SAP Cloud Platform Integration, SAP HANA Cloud Integration, and SAP Process Orchestration

Knowledge of SAP Cloud Connector and CPI cockpit

Provide technical support and troubleshooting for applications developed using SAP CPI

Testing: Creating test data, running tests, and creating and executing test scripts

Continuous improvement: Monitoring system performance, identifying opportunities for improvement, and recommending enhancements

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

Employment type:

• Per diem, hourly clinician role
• Considered Casual employment
• 8-23 patient care hours per week

What you'll be working on:

• Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role)
• Treating patients in-office as well as conducting occasional tele-health visits
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams
• Utilization of your specific clinical training and opportunities to perform in-office procedures
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

One Medical providers also demonstrate:

• A passion for human-centered primary care
• The ability to successfully communicate with and provide care to individuals of all backgrounds
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

Education, licenses, and experiences required for this role:

• Completed an accredited NP program with a national certification
• 103 NP or 104 NP categorized NP in California, able to practice autonomously without physician supervision
• In the past 5 years, practiced as an Advanced Practitioner for at least:
  • 2 years in an outpatient primary care setting, OR
  • 1 year in an outpatient primary care setting, coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting
• State licensed in CA, obtained by your One Medical start date

Benefits

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%
• UpToDate Subscription - An evidence-based clinical research tool
• One Medical Issued laptop (to allow for secure access to our EHR)
• Sick Time PTO eligible in accordance with CA and local requirements

This is an hourly role across multiple office locations in San Francisco, CA.

One Medical is committed to fair and equitable compensation practices.

The hourly rate for this role is $96.00. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include benefits. For more information, visit Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

• Paid sabbatical for every five years of service
• Free One Medical memberships for yourself, your friends and family
• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
• UpToDate Subscription - An evidence-based clinical research tool
• Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
• Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
• Discounted rate to attend One Medical's Annual REAL primary care conference

Description

• 
  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
• 
  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
• 
  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
• 
  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
• 
  Champion innovation and the adoption of emerging technologies across implementation practices
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
• 
  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• 
  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• 
  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
• 
  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

• 
  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
• 
  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• 
  Proven ability to lead cross-functional teams and influence without direct authority
• 
  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• 
  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• 
  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• 
  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
• 
  A deep understanding of and passion for media, news, and current affairs.
• 
  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• 
  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Description

• 
  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
• 
  Lead and manage client implementations to ensure smooth transitions.
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• 
  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• 
  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

• 
  A Bachelor's degree or higher and a minimum of 1 year of relevant experience in a client-facing role within software support
• 
  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• 
  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• 
  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• 
  A deep understanding of and passion for media, news, and current affairs.
• 
  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• 
  Excellent written and verbal communication skills in English.
• 
  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Comprehensive paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Energetic work environment with a hybrid work style, providing the balance you need.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Base Salary $50,000 - $55,000 USD per year + 20% bonus subject to the terms of the applicable bonus plan.
• 
  Total compensation range for this position: $50,000 - $66,000 USD per year.