Law Enforcement Computer Programs Jobs in Usa

Job Summary
HellermannTyton North America (HT NA) is accelerating the use of Artificial Intelligence to unlock capacity, improve quality, and fuel growth across North America. As the AI Program Manager, you will build and run a program of AI initiatives that create efficiencies by automating repetitive tasks and removing process waste. You will partner with Operations, Sales, Marketing, IT, HR, and Finance to select the right problems, deliver measurable outcomes quickly, and scale wins across plant sites to increase revenue, reduce cost, and eliminate waste. This will be achieved while maintaining HellermannTyton's Quality and EHS certifications by supporting all corporate policies, procedures, work instructions, and required documentation.

What You'll Do

Opportunity Discovery

• 
  
  
• Conduct stakeholder interviews to capture business objectives and constraints; translate high-level goals into clear, actionable AI project requirements.
  
  
• Build simple business cases with the respective departments; baseline current performance, and quantify benefits
  
  

Program Management

• 
  
  
• Work with Business Stakeholders to prioritize initiatives by value, impact, labor hour avoidance, and risk mitigation.
  
  
• Prioritize AI program and project roadmap into short, iterative deliverables; prioritize delivery based on business impact and feasibility.
  
  
• Run stage-gated delivery (scope pilot scale) aligned to HellermannTyton COE project governance; set decision forums, risk controls, and incremental results.
  
  
• Work with Business and IT to develop data and IT infrastructure and tools to support AI program roadmap.
  
  

Delivery

• 
  
  
• Ensure ownership of agents and AI workflows are transitioned to business stakeholders within the business.
  
  
• Engage with change management to ensure AI projects are accepted, and AI becomes integrated into processes such that AI becomes "the way we work."
  
  
• Make value visible and auditable. Track and report on program benefit metrics such as savings, improved experience, reduced waste, efficiency improvements, etc.
  
  
• Share AI knowledge to upskill the organization. Coach stakeholders to see AI use cases in the processes.
  
  

Governance

• 
  
  
• Partner with Legal/HR on data privacy and AI use policies.
  
  
• Ensure solutions comply with IT corporate cybersecurity and risk guidelines.
  
  

Success in this role will require:

• 
  
  
• Collaboration & Communication
  
  
• Adaptability
  
  
• Problem Solving
  
  
• Analytical Thinking
  
  
• Business Acumen
  
  

What You'll Bring

• 
  
  
• Bachelor's degree in Project/Program Management, Engineering, Manufacturing, Computer Science, Data/Analytics, or related field.
  
  
• 3+ years leading data/AI/automation programs with manufacturing operations; proven track record delivering hard dollar benefits and labor hour avoidance.
  
  
• Mastery of program management (business cases, roadmaps, stage gates, financials).
  
  
• Excellent stakeholder communication and leadership across Operations, Sales, Marketing, IT, HR, and Finance.
  
  

Preferred Qualifications

• 
  
  
• Background manufacturing or associated environments.
  
  
• Lean / Six Sigma certification; experience embedding AI within continuous improvement programs.
  
  
• Experience with AI Tools (MS CoPilot Studio, MS Fabric, MS Azure Foundry)
  
  

By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.

HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

The City of Renton has an exciting opportunity for a Parks & Recreation Program Coordinator within the Parks & Recreation Department. This position plays a key role in supporting community events and programs for the City of Renton. In this position, you will manage the city's temporary event permit process, collaborate with event organizers, city departments, and community partners to ensure safe and successful events. You will also oversee grants and sponsorships that help bring Parks & Recreation initiatives to life. This is an opportunity to make a meaningful impact by supporting experiences that contribute to a thriving community.

If you have a minimum of 3 years of programming experience in recreation, health and wellness, or cultural arts and an Associate's degree in Recreation (or 5 years of relevant education and experience) this may be the position for you. Please see the minimum qualifications under Education, Experience, and License requirements for additional requirements.

EDUCATION, EXPERIENCE, AND LICENSE REQUIREMENTS:

• Associate's degree in Recreation or closely related field.
• Minimum of 3 years of related recreation experience.
• Or minimum of 5 years relevant education and experience.

• Valid Drivers' License.
• Successful passing of a required driving record check.
• Successful passing of a required background check.

Working for the City of Renton comes with an excellent benefits package, including:

• Deferred compensation with the city contributing 4% of the employee's salary.
• Medical, dental, vision and life insurance at affordable rates
• Paid leave for vacation, sick, eleven holidays and two personal holidays a year
• State of Washington Department of Retirement Systems Public Employee Retirement Systems (PERS) plan enrollment

ESSENTIAL FUNCTIONS:

• Manage, evaluate, and improve the Temporary Event Permit process to align with community demographics, the city's business plan, and staff recommendations.
• Review applications for completeness, accuracy, and compliance with Parks and Recreation and city policy.
• Ensure timely issuance, denial, or conditional approval of permits.
• Maintain organized records of applications, permits, and event outcomes.
• Provide technical assistance and support to event organizers throughout the permitting process.
• Assist with review and feedback on site plans, logistics, safety, and accessibility.
• Conduct post-event evaluations and incident reviews as needed.
• Coordinate and serve as a liaison with internal city departments, external organizations, and multi-department representatives for special events and projects.
• Identify, apply for, and manage local, state, and federal grant opportunities in support of Parks and Recreation programs, capital improvement projects, and community events for youth, adults, and seniors.
• Track grant reporting requirements and ensure compliance with funding terms.
• Develop, manage, and recruit sponsorship opportunities to support Parks and Recreation programs and events, including Renton River Days.
• Evaluate and recommend updates to sponsorship policies and procedures.
• Cultivate relationships with local businesses, foundations, and partners to secure financial and in-kind support.
• Maintain records of sponsorship agreements and recognition plans.
• Develop and maintain user-friendly materials, forms, and online resources to support the permit process and promote sponsorship opportunities.
• Track data and generate reports on event activity, sponsorship income, and grant performance.
• Evaluate and recommend improvements to increase program efficiency and accessibility.
• Contribute to an environment of teamwork and respect.
• Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals.
• Remain current with relevant technological advancements as it relates to field. Assist in training and/or coordination of training on new technological systems.
• Participate in and help provide cross-training in processes as directed by management to ensure a well-rounded team for coverage purposes. Implement new systems as needed.
• Maintain regular, reliable, and punctual attendance.
• Perform other duties as assigned.
• May be assigned to support City priorities during emergencies.

PHYSICAL DEMANDS:

• Drive to offsite locations to perform essential functions.
• Move throughout City facilities and buildings.
• Operate a computer and other office equipment.
• Communicate with City employees and residents.
• Lift or move items weighing up to 25 pounds occasionally.
• Bending, stretching, and standing for extended periods.

WORK ENVIRONMENT:

• Work is performed in an office environment (and outdoors in all weather conditions occasionally).
• Noise level out in the field is moderately loud.
• Noise level in the office is moderately quiet.
• Work evening and/or weekend hours as needed.
• Night meetings may be required.

Approved reasonable accommodation requests will be made to enable individuals with disabilities to perform the essential functions of the job.

Please consider visiting the City of Renton's Career Center for more information about our hiring process, benefits and other useful information. The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. For more information about the City of Renton, please visit the following website: Why Renton

The City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including candidates' names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the screening of applications. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. Please make sure to submit a complete, detailed, and updated job application.

Accommodation: Individuals needing accommodation in the application, testing, or interview process may contact at least 2 business days prior to the need.

Communication from the City of Renton:
We primarily communicate via e-mail during the application process. E-mails from and/or should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. We also communicate via text and encourage you to sign up for text alerts when completing your job application.

Recruitment Process:
The screening process will include a review of minimum qualifications and applicants selected for an interview will be invited via email to self-schedule a time through the Government Jobs account. At minimum, this position will be subject to a standard criminal background check and professional reference check. This position requires driving and is also subject to a driving record check from the WA State Dept of Licensing (or other state equivalent). Driving records will be evaluated based on a points system depending on the infraction and severity.

City of Kirkland

$34.30 - $40.35 Hourly

Kirkland, WA

Seasonal

202100704

Parks & Community Services - Rec. Services Supervisor

12/29/2025

Continuous

Non-Exempt

N/A

Note: This is an On-Call position that is not eligible for benefits.

Being an on-call employee means that your work schedule is not guaranteed, hours worked could range from 0 - 40 hours a week, depending on office needs. All hours worked are subject to Department of Retirement Services and Affordable Care Act reporting requirements. More information will be shared during the interview, and we encourage questions about the program.

Job Summary

The program assistant supports and assists with programs, facilities, services, and events within Parks and Community Services (PCS) and serves as a primary customer service agent.

This assignment is for a seasonal, ongoing, non-benefited on-call program assistant, to support year-round community building events including Lunar New Year, Dia de Los Muertos, Outdoor Summer Movie Series, Celebrate Kirkland July 4th Parade, Harvest Festival, and many other events hosted by PCS, plus the LED screen rental program. This position is anticipated to begin in February and be ongoing with hours varying, usually 15- 40 hours per week depending on need and is not to exceed 1040 hours per year. Most work will be done Monday-Friday at Kirkland City Hall, with occasional weekend or evening shifts primarily for events. The on-call program assistant must be available to work July 4 and the days immediately preceding and following the holiday.

The ideal candidate possesses a strong work ethic, the capacity to prioritize tasks and work on a variety of projects with competing deadlines. Candidates should have the ability to be adaptable to new situations, ideas, and challenges and must be able to take initiative and work proactively. Must be self-motivated and work well as part of a supportive team.

This position will work closely with the Community Building Events team to help plan and carry out multiple events. Primary tasks include purchasing, vendor and parade entry support, volunteer recruitment and record keeping, marketing and outreach support, LED screen operation and other administrative functions.

The on-call program assistant is the primary contact for vendors, contractors, and volunteers to ensure logistical needs as well as contract terms and conditions are met.

The program assistant also serves as the on-site liaison for several events, facilitating the delivery and set-up of event equipment such as tables, chairs, pop-up canopies, marketing materials, audio-visual equipment and other supplies.

Job open until filled. Priority consideration will be given to candidates who apply before Friday, January 23

Distinguishing Characteristics: This is the entry-level classification in the Parks and Community Services (PCS) program series. The incumbent follows routine procedures and guidelines in the application of prescribed duties and works under close supervision with work frequently reviewed by a superior. This classification is distinguished from the Program Coordinator in that the latter performs more complex technical duties and responsible program coordination requiring a higher level of knowledge and skill.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Provides information and responds to inquiries. Staffs front office and provides customer service to participants, staff, and the general public.
• Performs registration procedures to include: enrolling in classes, accepting and receipting payments, maintaining wait lists, performing transfers, issuing class adjustments, program scholarships, compiling daily system totals and reconciliation for daily receipts of cash, check and credit card payments.
• Maintains and organizes supplies and equipment, purchases, and inventory materials, reconciles payments, p-card statements, contracts and billing.
• Responsible for facility rentals, including calculating and processing payments, deposits, refunds, scheduling and overseeing rental staff.
• Assists with data collection, reports, recordkeeping, expense, and revenue tracking, evaluating programs, new participant outreach, and quality assurance.
• Provides administrative support for Munis, TRIM, AdobeSign, Lucity, and similar programs including creating, entering, and processing contracts and agreements.
• Coordinates training and scheduling of staff, volunteers, and interns; provides emergency backup staffing as needed.
• Creates and maintains instructor contracts and enters into the City's record management software. Coordinates the processing of contracts.
• Assists with the organization and production of department events (i.e. Green Kirkland Program, community building events, etc.).
• Assists with publicizing and promoting programs, program brochure preparation, and maintaining City webpages.
• Inventories, purchases, maintains, and organizes program supplies and equipment.

Peripheral Duties:

• Performs functions as assigned in the City's emergency response plan in the event of an emergency.

• Must have strong oral and written communication skills, the ability to work effectively with the staff, volunteers, and the public, and manage multiple tasks.
• Ability to communicate clearly both verbally and in writing, in person and on the telephone.
• Computer skills, e.g. Microsoft Office, fax, copy machine, calculator, and multi-line telephone system.
• Knowledge of registration software preferred.
• Knowledge of basic office procedures.
• Skilled in Microsoft Word, Excel and Publisher software.
• Knowledge of basic mathematics and bookkeeping principles.
• Skilled in receiving and receipting payments.
• Knowledge of customer service practices.
• Experience working with volunteers and the public
• Flexibility; gets along with people of all ages and abilities, adapts to changing work assignments.

Minimum Qualifications:

• Education: High School Graduate or G.E.D.
• Experience: 2 years of customer service. 1 year administrative support experience working in recreation, environmental, social, leisure, or education services. 6 months of experience working with volunteers, youth, or older adults.
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

Licenses and Other Requirements:

• Must possess a valid Washington State driver's license.
• Must possess or obtain CPR/First Aid certification within 6 months of hire.
• 2 years of cashiering or bookkeeping experience preferred.

Physical Demands and Working Environment:

Work is performed primarily in an office or community center setting and outdoors. Must be able to sit or stand for long periods of time. At times work will be a combination of indoor office environment and outdoors in all types of weather conditions. May be required to work nights, weekends, and holidays. Must be able to lift and carry 50 pounds.

Selection Process

Candidates are encouraged to apply as soon as possible. To be considered as a candidate for this position, you must submit with your application:

• Cover letter (letter of interest)
• Resume
• Responses to the supplemental questions

In your cover letter, please note how you meet the minimum qualifications.

Applicants who are selected for next steps in the hiring process will be invited by phone or email. Job open until filled with a first review date by 15th day of original post.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf .

This position is not eligible for benefits.

OFFICIAL JOB TITLE: Staff Associate, Workers' Education Program

DIVISION: Academic Affairs

DEPARTMENT: Workers' Education Program

BARGAINING UNIT STATUS: none

FLSA STATUS: Exempt

FUNDING SOURCE: Grant-funded

REPORTS TO: Director of Workers' Education Program.

SHIFT/SCHEDULE:Monday through Thursday, 5:00 pm - 8:30 pm

HOURLY RATE: $17.00/hour

SUMMARY PURPOSE OF POSITION: The Staff Associate for the Workers' Education Program performs a variety of tasks related to the coordination of services for the adult basic education program. The contract period is through June 30, 2026, with possible renewal September 1, 2026, through June 30, 2027.

EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:

• 
  
• Conduct Student Orientations and Returning Student Registrations.
  
• Provide information and make appropriate referrals regarding WEP, other adult education programs, and local social service agencies to prospective and current students.
  
• Advise and assist students with forms and applications related to education and social services.
  
• Provide information to students, instructors, and others as requested about WEP policies and procedures.
  
• Maintain program waiting lists (Active, Inactive, and SMARTT) using WEP processes.
  
• Schedule Placement Tests and Student Orientations.
  
• Prepare materials for Assessments, Student Orientations, and Returning Student Registrations.
  
• Serve as substitute teacher as needed.
  
• Assist with program publicity, recruitment, and maintenance of web site.
  
• Perform clerical duties such as answering telephone, taking messages, and routing mail.
  
• Process, monitor, and maintain all office, student, and instructor books, materials, and supplies.
  
• Prepare reports for Director and Instructors
  
• Work on special projects for the Director,
  
• Participate in professional development opportunities.
  

MINIMUM QUALIFICATIONS:

EDUCATION: Bachelor's Degree in Education or related field.

EXPERIENCE: Experience working with the adult learner population.

OTHER: Computer literacy.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• 
  
• Fluent in Spanish or Portuguese.
  
• Excellent oral and written communication skills.
  
• Excellent interpersonal, cross cultural, and organizational skills.
  

Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship is not available.

To apply please submit a letter of interest, a current resume and the contact information for three professional references.

The review of applications will be ongoing until the position is filled.

City of Kirkland

$34.30 - $40.35 Hourly

Kirkland, WA

Seasonal

202100707

Parks & Community Services - Rec. Services Supervisor

01/07/2026

Continuous

Non-Exempt

N/A

Note: This is an On-Call position that is not eligible for benefits.

Being an on-call employee means that your work schedule is not guaranteed, hours worked could range from 0 - 40 hours a week, depending on office needs. All hours worked are subject to Department of Retirement Services and Affordable Care Act reporting requirements. More information will be shared during the interview, and we encourage questions about the program.

SUMMARY:

The program assistant supports and assists with programs, facilities, services, and events within Parks and Community Services (PCS) and serves as a primary customer service agent.

This assignment is for a seasonal, temporary, non-benefited on-call program assistant, to support Kirkland's 4th of July Parade Celebrate Kirkland, hosted by PCS. This seasonal position is anticipated to begin in April and last through July or August, with up to 40 hours of work per week during that time. Most work will be done Monday-Friday at Kirkland City Hall, with occasional weekend or evening shifts. The on-call program assistant must be available to work July 4 and the days immediately preceding and following the holiday.

The ideal candidate possesses a strong work ethic, the capacity to prioritize tasks and work on a variety of projects with competing deadlines. Candidates should have the ability to be adaptable to new situations, ideas, and challenges and must be able to take initiative and work proactively. Must be self-motivated and work well as part of a supportive team.

This position will work closely with the Celebrate Kirkland team to help plan and carry out the event. Primary tasks include purchasing, vendor and parade entry support, volunteer recruitment and record keeping, marketing and outreach support, and other administrative functions.

The on-call program assistant is the primary contact for vendors, contractors, and volunteers to ensure logistical needs as well as contract terms and conditions are met.

The program assistant also serves as the on-site liaison for several events, facilitating the delivery and set-up of event equipment such as tables, chairs, pop-up canopies, marketing materials, audio-visual equipment and other supplies.

Job open until filled. Priority consideration will be given to candidates who apply before Monday, March 2.

Distinguishing Characteristics: This is the entry-level classification in the Parks and Community Services (PCS) Program series. The incumbent follows routine procedures and guidelines in the application of prescribed duties and works under close supervision with work frequently reviewed by a superior. This classification is distinguished from the Program Coordinator in that the latter performs more complex technical duties and responsible program coordination requiring a higher level of knowledge and skill.

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Provides information and responds to inquiries. Staffs front office and provides customer service to participants, staff, and the general public.
• Performs registration procedures to include: enrolling in classes, accepting and receipting payments, maintaining wait lists, performing transfers, issuing class adjustments, program scholarships, compiling daily system totals and reconciliation for daily receipts of cash, check and credit card payments.
• Maintains and organizes supplies and equipment, purchases, and inventory materials, reconciles payments, p-card statements, contracts and billing.
• Responsible for facility rentals, including calculating and processing payments, deposits, refunds, scheduling and overseeing rental staff.
• Assists with data collection, reports, recordkeeping, expense, and revenue tracking, evaluating programs, new participant outreach, and quality assurance.
• Provides administrative support for Munis, TRIM, AdobeSign, Lucity, and similar programs including creating, entering, and processing contracts and agreements.
• Coordinates training and scheduling of staff, volunteers, and interns; provides emergency backup staffing as needed.
• Creates and maintains instructor contracts and enters into the City's record management software. Coordinates the processing of contracts.
• Assists with the organization and production of department events (i.e. Green Kirkland Program, community building events, etc.).
• Assists with publicizing and promoting programs, program brochure preparation, and maintaining City webpages.
• Inventories, purchases, maintains, and organizes program supplies and equipment.

Peripheral Duties:

• Performs functions as assigned in the City's emergency response plan in the event of an emergency.

Knowledge, Skills, and Abilities:

• Must have strong oral and written communication skills, the ability to work effectively with the staff, volunteers, and the public, and manage multiple tasks.
• Ability to communicate clearly both verbally and in writing, in person and on the telephone.
• Computer skills, e.g. Microsoft Office, fax, copy machine, calculator, and multi-line telephone system.
• Knowledge of registration software preferred.
• Knowledge of basic office procedures.
• Skilled in Microsoft Word, Excel and Publisher software.
• Knowledge of basic mathematics and bookkeeping principles.
• Skilled in receiving and receipting payments.
• Knowledge of customer service practices.
• Experience working with volunteers and the public
• Flexibility; gets along with people of all ages and abilities, adapts to changing work assignments.

Minimum Qualifications:

• Education: High School Graduate or G.E.D.
  1. Bachelor's Degree in Recreation or related field preferred
  2. Experience:
     1. 2 years of customer service.
     2. 1 year experience in an administrative support position
     3. 6 months of experience working in education, recreation, environmental, social or leisure services
• Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to proficiently perform the essential duties and responsibilities listed above.

Licenses and Other Requirements:

• Must possess a valid Washington State driver's license.
• Must possess or obtain CPR/First Aid certification within 6 months of hire.
• 2 years of cashiering or bookkeeping experience preferred.

Work is performed primarily in an office or community center setting and outdoors. Must be able to sit or stand for long periods of time. At times work will be a combination of indoor office environment and outdoors in all types of weather conditions. May be required to work nights, weekends, and holidays. Must be able to lift and carry 50 pounds.

Selection Process

Candidates are encouraged to apply as soon as possible. To be considered as a candidate for this position, you must submit with your application:

• Cover letter (letter of interest)
• Resume
• Responses to the supplemental questions

In your cover letter, please note how you meet the minimum qualifications.

Applicants who are selected for next steps in the hiring process will be invited by phone or email. Job open until filled with a first review date by the 15th day of initial post.

The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf at 711.

Benefits

This position is not eligible for benefits.

JOB TITLE: Assistant Program Manager

REPORTS TO: Senior Program Manger

HOURS: 40 hours per week

CLASSIFICATION: Exempt

REQUISITION NUMBER: 1755

SUMMARY: The Assistant Program Manager is responsible for the daily program operations of Step Up’s DMH FSP, OCS, HSSP, and CGF programs. The Assistant Program Manager leads, administers and oversees program services and directly supervises team members who assume responsibility for providing services to Transitional Aged Youth (TAY) and Adults experiencing serious mental health issues. Services are in accordance with DMH/Medi-Cal services: comprehensive mental health services and psychosocial rehabilitation, targeted case management, housing first, medication management, and crisis intervention in a field and office based setting. The program provides 24/7 on call coverage to clients and family members to provide the highest quality of life in the least restrictive community setting possible.

Benefits and What We Offer:

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of PTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

DUTIES: The following reflects essential functions for this job but does not restrict other tasks, which may be assigned: Leadership, Administration, Oversight

• Direct day-to-day clinical operations. Supervise, manage and support team members to ensure appropriate coverage and quality clinical services to the client census.
• Oversee program outcomes to meet contract budget and revenue requirements.
• Signature Authority for direct reports, timesheets, mileage, check requests and performance evaluations.
• Participate in DMH, QA, Continuum of Care (COC) committees and meetings as requested.
• Collaborate and strategize with Mental Health and Homeless Network providers and communicate with non-Step Up providers to engage in interventions strategies.
• Attend regular Step Up management level meetings as well as local service area meetings as assigned.

Direct Service and Support

• In collaboration with Director of DMH Clinical Programs, takes a lead role in staff hiring and on boarding process. Ensure team members have proper training and understand their job and role on the team. Connect staff to QM or clinical supervisors as needed for additional training and guidance to ensure staff’s work is in line with Step Up’s Core Values.
• In coordination with the Directors, communicates with County DMH and community referrals; coordinates client outreach and admission process.
• Works in collaboration with a dynamic and progressive array of Community Partners focused on ending homelessness in Los Angeles.
• Coordinates day and on call schedule and coverage. Provides clinical direction and guidance to team members on progress of all cases.
• Assume responsibility for any outside communication written or verbal, with team members.
• Provide clinical support and supervision to team members, referring any administrative and/or clinical issues outside scope of practice to Director of DMH Clinical Programs, Vice President of Programs, or Chief Programs Officer.
• Coordinate Nursing and Psychiatrist services with Director of Nursing.
• Coordinate Education and Employment Services with IPS/Vocational Program Manager and Chief Vocational Officer.

Documentation and Data Collection

• In coordination with the Quality Assurance Manager, implement and follow Quality Assurance activities to meet Medi-Cal Standards and protocols; monitor Electronic and paper documentation and charts; determine and review appropriate use of program services, accuracy of documentation and third-party payment requirements compliance and ensure staff mastery of QA requirements. Authorize or co-sign paperwork as warranted.
• Will become or is LPS designate for program for emergency psychiatric assessments, 5150 evaluations and hospitalizations. Serve as backup on call and assume primary “on call” as needed.
• Other Duties as assigned.

SKILLS: Knowledge of or experience with DSM 5 diagnoses, assessment of level of functioning, DMH documentation, EBP’s such as Motivational interviewing, DBT, Cognitive Behavioral Therapies, Trauma Informed Care, Housing First, etc. Ability to work independently and on a collaboratively team. Initiative and solution focused practice. Uses good time management skills and resources to balance case load direct service and paperwork.

QUALIFICATIONS: Licensed Clinical Social Worker required or LMFT a minimum of 3 years experience working with adults recovering with chronic mental illness in psychosocial trauma informed program, knowledgeable about the (P)ACT and Positive Youth Development (PID) models preferred. Minimum of 3 years experience working with adults recovering with chronic mental illness. Experience supervising staff and interns, extensive knowledge of entitlements, excellent case management skills, communication skills and experience working on a team with paraprofessionals. Candidate must be computer literate with fluent Windows applications. Candidate must have own transportation and current California driver’s license and insurance. Position requires frequent driving and transporting.

SUPPLEMENTAL INFORMATION: Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.

Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.

Step Up Core Values

HOPE – We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.

WELLNESS – We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive

environment to foster well-being for ourselves, our members, our colleagues, and our community.

VOICE AND CHOICE – We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.

RESPECT – We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all

of our words and actions with ourselves, our members, our colleagues, and our community.

COLLABORATIVE RELATIONSHIPS – We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members,

our colleagues, and our community.

Step Up provides equal employment opportunities without regard to age, ancestry, color,

creed, mental or physical disability, marital status, medical condition, national origin, race,

religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by

federal, state or local laws.

STEP UP IS AN EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time