Launchpad Mac Jobs in Usa

Graphic Designer

Shaka Wear | Los Angeles, CA (On-Site) | Full-Time

Our Mission

To craft authentic streetwear built on respect, loyalty, and trust for the culture.

Our Vision

To be the global leader in streetwear essentials, driven by unfiltered authenticity, timeless silhouettes, and relentless innovation.

About Shaka Wear

Founded in South Los Angeles in 2004, Shaka Wear is a premium streetwear essentials brand built on authenticity, quality, and culture. From our world-famous heavyweight tees to our growing collection of streetwear staples, we don't just make clothing. We make a statement. We're rooted in the spirit of LA and driven by a belief that true style lives in the basics. As we continue to grow, we're building a team that shares our passion for the culture and our hunger to push the brand to the next level.

About the Role

Shaka Wear is looking for a Graphic Designer to assist in creating impactful collateral for digital, social media, and printed media. The team is growing fast and an ideal candidate would be able to execute creative deliverables and identify trends in streetwear and be knowledgeable of up to date standards in design and programs. The Graphic Designer would be a team player who excels in a fast-paced, dynamic environment and is eager to learn and have no ego in the work. The Graphic designer will need to work across a variety of mediums (Photo editing, website, social platforms, etc.) in the creation of materials for developing and maintaining an impactful, on-brand experience as well as various email marketing, ads, and web. As part of the responsibilities related to social media, the Graphic Designer will need to work across all of team social channels on primarily static materials.

Additionally, the Graphic Designer will be expected to help elevate the brand's visual identity through detail oriented photo retouching, innovative design toolkits, concepts, and content while working with the entire creative team on an as-needed basis on other creative and graphics deliverables including print, logo design, production artwork, etc.

Objectives of the Role

• **Photoshop, Illustrator and Indesign proficiency is a MUST.
• Ability to work under pressure on multiple projects, meet tight deadlines, and quickly turn around work products including but not limited to ecom and lifestyle photo retouching, creative promotional material and presentation design.
• Detail oriented, organized and a workhorse.
• Exceptional Editing and photo retouching of product shots, ecom and lifestyle photos.
• Creative graphic design for merchandise.
• Streetwear background/ interest/ knowledge is a benefit.
• MUST be a team player

Required Skills & Qualifications

• Bachelor or Associate Degree in Graphic Design or closely related discipline preferred
• Experience at an agency, fast-growing consumer brand, streetwear or adjacent environment preferred
• Exceptional design aesthetic and awareness of design trends and innovation across a variety of static and digital mediums.
• Experience delivering great creative while meeting parameters of existing brand guidelines
• Extensive knowledge of social, digital and print design
• Proficient on Mac computer and recent Adobe
• Eagerness to learn and be part of a team
• An eye/ execution for good merchandise in streetwear or a fan of the culture is preferred

Compensation & Benefits

• Health, dental, and vision insurance
• 401(k) / pension
• Paid time off (PTO)

If this sounds like you, please send a portfolio and resume that with the subject: Graphic Design Application.

Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community.

Join the Pacsun Community. Learn more here: LinkedIn- Our Community

About the Job: The primary responsibility is to assist in creating art, repeats, graphics and trims for all junior product categories.

A day in the life, what you’ll be doing:

• Design and Illustrate original art across all categories.
• Design cohesive stories for each delivery and category.
• Creating original textile prints, recolors, manipulating repeats and scales, etc.
• Work on placement art such as graphics, embroideries and embellishments.
• Prepare artwork for production: scaling, color callouts and sending to vendors.
• Uses Adobe Photoshop and Illustrator to create and setup production ready artwork.
• Collaborate with designers, merchants and product development.
• Assist in strike off comments and review with Designers, Merchants and Production, and adjusting art accordingly.
• Develop trend reports and mood boards, go trend shopping, and stay up-to-date in the Junior market.
• Reports to our Designer and assists in everyday tasks.
• Present artwork and ideas in large meetings.
• Balance multiple projects with time management while being very organized to meet deadlines.
• Self-motivated, humble, have good work ethic and a team player.

What it takes to Join:

• 1-3 years’ experience in textile design and/or graphic design in the apparel industry, focused on junior's market.
• BFA or BA or other design related degree such as Fine Arts.
• Proficient in Adobe Illustrator and Photoshop on a Mac platform.
• Ability to create original graphics and indexed production-ready prints.
• Ability to multi-task in a fast-paced environment.
• Proficient in textile design, graphic design, typography, illustration, drawing, painting
• Passion for design, fashion and art trends, and seeking out newness.
• Highly organized,
• Self-motivator / works well with others / team player.

Salary Range: $61,929-$69,223

Pac Perks:

• Dog friendly office environment
• On-site Cafe
• On-site Gym
• $1,000 referral incentive program
• Generous associate discount of 30-50% off merchandise online and in-stores
• Competitive long term and short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Join the Pacsun Community

Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

The primary responsibility is to assist in creating art, graphics and trims for all men’s product categories.

A day in the life, what you’ll be doing:

• Design and illustrate original art across all categories

• Be graphically versatile and create work in different styles as needed.

• Design cohesive graphic stories for each delivery and category and creates multiple options.

• Have basic understanding of Tech packs, print techniques and applications for apparel production.

• Prepare artwork for production: scaling, color callouts and sending to vendors.

• Uses Photoshop and Illustrator to create and setup artwork.

• Be a point person for a category. Take ownership of all the art and work with Designer and

Director to design and pass off to PD.

• Responsible for strike off comments and review with Designers, Merchants and Production.

• Develop trend reports and mood boards and know what’s relevant in the Men’s market.

• Reports to our Designer and assists in everyday tasks such as artwork submissions/updates in

license portals, etc.

• Present artwork and ideas in large meetings.

• Balance multiple projects with time management while being very organized to meet deadlines.

• Self-motivated, humble, have good work ethic and a team player

What it takes to Join:

• 1-3 years’ experience in graphic design in the apparel industry, focused on men’s market.

• BFA or BA or other design related degree such as Fine Arts

• Proficient in Illustrator and Photoshop on a Mac platform

• Ability to work in a fast-paced environment.

• Proficient in Illustration, painting and drawing.

• Knowledge in textile and pattern making a plus but not required.

• Highly organized

• Multi-tasking

• Self-motivator / works well with others / team player

Salary Range: $64,366-$70,740

Pac Perks:

• Dog friendly office environment

• On-site Cafe

• On-site Gym

• $1,000 referral incentive program

• Generous associate discount of 30-50% off merchandise online and in-stores

• Competitive long term and short-term incentive program

• Immediate 100% vested 401K contributions and employer match

• Calm Premium access for all employees

• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The

associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as

reach with hands and arms.

• Specific vision abilities required by this job include close vision, distance vision, depth perception

and ability to adjust focus.

• Ability to work in open environment with fluctuating temperatures and standard lighting.

• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.

• Required to travel in elevator or stairwells to attend meetings and engage with associates on

multiple floors throughout building.

• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be

required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

AG Jeans is seeking an In-House Photo Retoucher.

AG Jeans is a pioneer and industry leader in the premium denim industry that has grown to be recognized as a superior contemporary lifestyle brand, encompassing a full spectrum of premium products and brand imagery. The Photo Retoucher is responsible for ensuring visual consistency and adherence to the brand’s style guide for all retouched images across e-commerce, retail, marketing, and advertising. You will work directly with the photo studio team to schedule and ensure the timely delivery of assets requested by various departments.

The photo retoucher will report to the Director of Marketing and Photo Art Director.

This role is a full-time, on-site and in-person position.

Responsibilities

• Retouch and color correct image assets ranging from ecom product, flat shots, editorial, and campaign for both print and digital application.
• Adapt and adhere to established brand style guidelines and requirements including cataloging, naming, cropping, color managing, masking, skin tones, and clothing details.
• Meet creative deadlines and daily averages to support ecommerce, wholesale and various departments.
• Organize and manage the retouching calendar to prioritize tasks and due dates, ensuring on-time delivery and transparency.
• QC and ensure visual consistency for all image assets content throughout each season.
• Organize and manage digital assets while following established procedures.
• Manage and supervise any necessary outsourcing of retouching when needed to ensure the resulting work adheres to the brand’s standards and consistency.
• QC all image assets

Key Qualifications

• Minimum 3+ years experience in a professional retouching role or equivalent.
• Portfolio including fashion experience with before and after samples.
• Expert knowledge of Adobe Photoshop, Capture One, Lightroom, and Bridge.
• Proficiency in file management, web optimization techniques, and hi-resolution retouching for both print and digital.
• Comfortable retouching film images in addition to digital.
• Must be capable and comfortable working in a Mac environment.
• Studio and file management experience are a plus.
• Excellent time management skills, the ability to work independently in a fast-paced environment, and the ability to manage multiple priorities under strict deadlines.
• Excellent attention to detail.
• Great communication and ability to be flexible and adaptable.
• A genuine interest in and knowledge of the fashion industry
• Familiarity with ASANA project management platform a plus.

Potomac Point Group is a boutique management consulting firm. Since 2011, we have worked along-side our clients to help them innovate, tackle change, and make lasting enhancements to their businesses. Our clients are large and small banks, hedge funds, and government-sponsored enterprises in the single-family and multifamily mortgage industry.

As a Senior Consultant, you will work alongside our clients, integrating tightly with their teams, to solve their most complex challenges. Outside of your project work, you will take on roles to help us grow the team, train new teammates, and expand the business.

In return, we work hard to provide the best possible work environment for our people. We foster an inclusive, supportive environment that values diverse ideas and perspectives. Our culture is fun, challenging, collaborative, and one where you will have a seat at the table – both at the client and internally. You will enjoy a comprehensive benefits program that goes beyond traditional pay and benefits and supports you across all areas of your well-being and personal development.

If you possess a genuine curiosity and desire to learn, a drive for exceptional results, and a track record of high-quality client delivery, then PPG may be the right fit for you.

What You’ll Do

• Build solid relationships and work closely with our clients as a team
• Interview clients to conduct current and future state assessments
• Build and adapt frameworks to help clients make sense of their challenges and articulate their goals
• Develop recommendations based on a client’s objectives, resources, and starting point
• Present recommendations and support clients in decision making, prioritization and execution planning
• Implement and measure effectiveness of changes

What You’ll Need

• Preferably 4 years of transferable work experience, with an understanding of consulting or project delivery mindset and fundamentals
• Candidates must have direct experience working with or for a Government-Sponsored Enterprise (GSE), such as Fannie Mae, Freddie Mac, Ginnie Mae, or a similar housing finance institution (experience may include working as an employee, contractor, or consultant supporting core functions such as mortgage operations, securitization, credit risk, compliance, capital markets, or regulatory reporting)
• Demonstrated experience with analytical and quantitative problem-solving skills, with the ability to independently frame analysis
• Exceptional communication skills (verbal, non-verbal, written, and listening)
• High level of emotional intelligence with demonstrated experience building and managing professional relationships across functions, departments, and levels
• Extremely organized, detail oriented, with strong time-management skills
• Possesses an entrepreneurial mindset with a desire to help build and shape the firm

Associate Designer: Children’s Sleepwear & Intimates

Location: New York, NY (On-Site)

Reports to Design Director, Children’s Division

Company Overview

United Intimates Group (UIG) is a premier sleepwear and intimates company based in New York City, specializing in the design, development, and distribution of both private label and licensed brands. UIG partners with leading retailers and global brands to deliver trend-driven product with a strong focus on quality, innovation, and execution.

With deep expertise in product development, licensing, and retail strategy, UIG has built a reputation as a trusted partner in the apparel industry. The company’s growing portfolio reflects a commitment to thoughtful design, strong operational capabilities, and long-term brand partnerships.

UIG offers a dynamic and collaborative environment where experienced industry leaders and emerging talent work together to create compelling product and drive continued growth.

Position Summary

The Associate Designer will support the development of children’s sleepwear and intimates across both in-house and licensed brands. This role requires strong CAD Design skills, creativity in developing original artwork and prints for children’s apparel, and the ability to work both independently and collaboratively under the supervision of the Design Director.

Key Responsibilities

• Assist in the design and development of children’s sleepwear and intimates collections (infant through big kids)
• Create original artwork and print patterns appropriate for children’s apparel (animals, florals, vehicles, novelty graphics, etc.)
• Develop flats and CADs using Adobe Illustrator
• Prepare artwork files for production, color, size and technical adjustments
• Support the design process from concept through production approval
• Assist with lab dip, strike-off, and sample approvals
• Maintain organized artwork, design files, and development records
• Conduct basic trend and market research relevant to the children’s sleepwear category
• Support both in-house and licensed brands (not character / entertainment) within the children’s division
• Collaborate with cross-functional teams including production and merchandising

Qualifications

• 2–4 years of experience in children’s apparel design or design support
• Proficiency in Adobe Illustrator and Photoshop (Mac environment)
• Ability to create original prints and graphics suitable for children’s apparel
• Experience sketching flats and creating CADs for apparel development
• General knowledge of children’s safety regulations, the off-price retail market, and a love of children’s wear is a plus.
• Strong communication, organizational skills and attention to detail
• Creative, trend-aware, and receptive to feedback and direction
• Ability to manage projects independently while working under the supervision of the Design Director
• Positive, collaborative attitude and willingness to support a growing team
• Health Insurance
• PTO
• Federal Holidays

Our real estate client is seeking a Senior Designer - Presentation to join their corporate design team. This role is approximately 75% presentation design and 25% designing marketing assets.  

This role offers the opportunity to work across all business groups, producing mission critical messaging, materials, and brand assets for both internal and external audiences. The ideal candidate is curious, adaptable, and excited to work across a wide range of subjects including real estate, finance, life science, and investments.

Hybrid in San Francisco | 3 Days a Week | Full Time FTE

Essential Duties and Responsibilities

• Work closely with regional leadership and other stakeholders to ensure marketing collateral aligns with campus branding and strategy.
• Create and design high quality, innovative, and compelling materials to support the SFBA regions marketing and leasing initiatives from concept to completion, providing creative input in design direction, production, messaging, and delivery of presentations, marketing materials, and other collateral.
• Develop financial charts, graphs, and infographics.
• Create promotional items and employee communications; design brochures, ads, invitations, posters, and programs.
• Develop digital communication assets including emails and video wall content.
• Craft compelling pitch narratives for presentations with clear organization and messaging, including writing, editing, and proofing of print, digital, and other marketing materials.
• Collaborate with senior regional leadership and key stakeholders to translate requests into effective and visually compelling formats for internal and external audiences.
• Demonstrate strong design and project management skills, managing deadlines and production needs with the internal team.
• Organize and manage photo and video shoots and coordinate marketing initiatives including branding and advertising efforts.

Qualifications and Experience

• BA in Graphic Design or a related field is preferred.
• Background in real estate or other B2B brands is preferred; knowledge of life science industries is a plus.
• At least 7 years of proven, practical experience.
• Experience with Mac and/or PC platforms.
• Advanced proficiency in PowerPoint required as well as strong professional experience with InDesign, Photoshop, Illustrator, and Acrobat.
• Expert design, layout production, and typography skills.
• Fluency in visually compelling communication through data and charts.
• Strong writing and editorial skills are a plus.
• Ability to think strategically, work independently, and execute projects with initiative and follow through.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Our client offers medical, dental, vision, and basic life insurance. Employees can enroll in the companys 401k plan, as well as a deferred compensation plan. Employees will also receive eight hours of vacation leave every month and twelve paid holidays throughout the calendar year, and will be able to purchase company stock, are eligible for annual bonuses, and can participate in profit sharing.

Job Title: Workplace Coordinator / Event Coordinator

Type: Contract

Start: Interviewing Now

Length: July–December (potential for extension)

Location: On-site – Arlington, VA

Compensation: Up to $32/hr (DOE)

We are hiring a Workplace Coordinator to support office operations, workplace experience, and an upcoming office relocation. This on-site role is ideal for someone organized, proactive, and experienced in office moves, event hosting, and vendor management.

The primary responsibilities for this Office Coordinator role are:

• Ensuring that when people arrive, they are met with professionalism
• Must be on top of supply stocking and working with vendors to place orders
• Facilities management/operations to ensure building maintenance is kept up with
• Be engaging and professional
• Looking for someone that is able to take on more as the company grows
• Coordinate aspects of local event planning and execution
• Coordinate with internal teams, external partners, and vendors to ensure seamless execution of events
• Oversee on-site event setup, registration, and guest management to ensure a positive experience for all attendees
• Assist with office relocation planning and execution, including vendor coordination and logistics

The ideal Office Coordinator has:

• Ideally some facilities management/operations experience
• Experience with office relocations or moves required
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
• Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively with clients, colleagues, and vendors
• Flexibility to work evenings as needed
• Experience managing catering and kitchen vendors
• Certification in event planning or hospitality management is a plus
• Experience with Mac, Slack, Google Workspace, , or Canvapreferred

Join the Pacsun Community

Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

Responsible for creating and executing original design concepts for specified categories within the Division.Contribute to seasonal concepts that are market right through color, fabric, finish, pattern, model and fit.Design products from concept through completion with a focus on function, quality and creativity.Develop product standards and strive for design innovation. Work closely with merchandising and product development counterparts to insure company objectives are met with regard to product timing and integrity.Continually assess the competition to identify opportunities for new businesses in underserved markets.Uphold the highest standards of excellence in communication to establish and maintain strong relationships with both team members and all Pacific Sunwear business partners.

A day in the life, what you’ll be doing:

• Lead denim product development from concept through commercialization, aligned to seasonal calendars and brand vision. Create detailed hand sketches and digital CADs in Adobe Illustrator, clearly communicating silhouette, proportion, wash, and construction intent. Maintain uncompromising attention to detail to ensure execution preserves design integrity from initial concept through bulk production. Analyze sales performance and consumer insights to identify growth opportunities in fits, washes, and emerging categories.
• Drive seasonal denim direction by developing innovative fits, washes, fabrics, and finishes that balance creative vision with commercial viability. Partner closely with mills and vendors to source and develop new denim fabrics, including sustainable and innovative constructions. Identify and implement trim, hardware, and wash techniques that elevate product differentiation while adhering to cost and margin targets. Oversee lab dips, wash developments, strike-offs, and sample approvals to ensure alignment with aesthetic and quality standards.
• Maintain deep awareness of global denim trends, competitive landscape, and cultural influences impacting youth and contemporary markets. Conduct ongoing market research, store visits, and international sourcing to inform product strategy. Continuously evolve core denim programs while introducing new fits, fabrications, and design details that strengthen brand positioning and relevance
• Develop comprehensive and accurate tech packs that clearly communicate garment construction, wash techniques, fit intent, and trim details. Partner closely with Technical Design throughout fittings to refine silhouette, proportion, and overall aesthetic, ensuring consistency with brand standards. Collaborate with Product Development and sourcing partners to troubleshoot construction and wash challenges and ensure timely sample execution. Maintain all design updates within PLM systems to support efficient cross-functional communication.
• Must keep PDM system updated with any and all design changes within designated time frame.
• In addition to the performance of the job responsibilities, mentioned above, this position might be required to perform supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based on the particular requirements of the operation.

What it takes to Join:

• Bachelor’s degree in fashion/design related field and/or equivalent work experience preferred.
• 5-10 years design experience, which includes fabric sourcing, technical design, trim development and color training and practical experience.
• Adobe illustrator, InDesign and Photoshop skills.
• PDM training and experience preferred.
• Timely sense of trends and market direction encompassing color, fabric and silhouette.
• Working knowledge of garment construction, pattern making, textiles and current finishing techniques and processes.
• Computer PC, MAC and CAD experience.
• Excellent written and oral communication skills.

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Salary Range: ($79,287-$93,089)

Pac Perks:

• Dog friendly office environment
• On-site Cafe
• On-site Gym
• $1,000 referral incentive program
• Generous associate discount of 30-50% off merchandise online and in-stores
• Competitive long term and short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

This is what you’ll do:

• Responsible for configuring, operating, and maintaining Audio-Visual (AV) equipment and solutions
• Design, code, test, and troubleshoot the technology and configurations in our conference rooms and custom audio-visual deployment spaces
• Follow the standards and policies defined for the AV services, conference rooms, Zoom/Google services, and running live corporate meetings
• Design, administer, and manage a scalable enterprise-level AV platform based on the business requirements
• Lead testing practices to ensure AV changes/upgrades don’t negatively impact key business applications or user experience.
• Document the deployment, troubleshooting, and operational processes required to build and operate our AV solutions
• Develop custom configurations and/or software solutions around AV services as necessary
• Provide the last line of defense for AV support within IT
• Act as a Subject Matter Expert (SME) for Zoom/Google rooms, Cisco telephony system, conference room architecture/standards, video/audio/web conferencing, and streaming & digital signage infrastructure
• Drive initiatives to continuously improve our end-users’ experience based on user feedback and monitoring data
• Manage enterprise AV platform and leverage your scripting skills to automate activities
• Develop positive relationships with the business and other functions involved in downstream technical processes
• Collaborate with cross functional IT teams
• Look to improve all aspects of the AV services continually

This is what you’ll need:

• At least 5-8 years (or relative) in the AV Design Engineer role with experience working in IT Administration
• Bachelor’s and/or CTS-D is preferred for this position
• High proficiency with Autodesk AutoCAD, ACC, BIM360, Blubeam Revu, and general architectural design processes, standards, and collaboration platforms
• High proficiency with acoustic modeling software like EASE Focus and Address, QSC and Harman/JBL Pro line of products
• High proficiency building functional diagrams, documenting detailed scope of work and bill of materials for AV projects
• Experience with DSP and custom control interface design and configuration
• Experience with AV networking and Cisco switches
• Experience managing vendors of various trades and collaborating within cross functional teams
• Experience with: Zoom configuration and management, Microsoft O365 integrations, On-Prem/Cloud telephony system, MS Teams, Mac, and Level 3 escalation support and troubleshooting.
• Support Knowledge with the following technologies: Neat, Polycom, Q-Sys, Harman, Biamp, and Crestron
• Ability to identify, scope, and recommend improvements in the AV spaces
• Tech Savvy – Ability and passion for learning new technology and tools
• Passion for Customer Support – A drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time
• Ability to communicate at all levels within the organization – Business Stakeholders, Senior Managers, and C-Level Execs
• Prioritization Skills – The ability to analyze support requests and prioritize them based on impact.
• Discipline – The discipline to actively manage AV tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication. Motivated and driven to tackle daily assignment and build efficient workflows around them
• A Teacher – Able to teach end-users about IT technologies or solutions to their issues in an easy to understand the way