Lakeside Pro Services Jobs in Usa
18,264 positions found — Page 4
Location: Savannah, GA
Job Type: Full-Time
Pay Types: Salary + Bonus
Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement
Application Details: No Resume Required, On-site Interview
Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.
This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.
Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.
This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesOperations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.
Key Responsibilities:
- Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
- Responsible for coaching and developing reports on customer service processes and best practices.
- Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
- Drive a culture of accountability, continuous improvement, and personal excellence
- Directs workforce management activities and sets performance goals and objectives accordingly
- Develop and maintain strategy on ensuring customer satisfaction on all service interaction
- Provide team motivation and development to maximize sales opportunities
- Responsible for the overall performance and productivity of direct reports
- Responsible for weekly payroll review and submission to ensure correct entries
- Responsible for driving the growth of revenue and profit originating from a call center
- Proven ability to meet performance, efficiency, and quality assurance targets
- Monitoring of individual and team results to identify and act on both positive and negative performance
- Communicate key messages effectively to ensure that direct reports are informed of process changes
- Provide regular feedback to supervisors regarding performance wins and areas of opportunity
- Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
- Develop and audit quality assurance strategies to ensure the delivery of world-class service
- Determining work procedures, preparing work schedules, and expediting workflow
- Responsible for hiring, coaching and terminating call center employees
- Be a subject matter expert on your client's business
- Manage remote employees as needed.
- Other duties and responsibilities as assigned
Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required:
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data-entry utilizing a computer
- The ability to read and speak English fluently
- Have a wired, high-speed internet connection (Download speed of 20Mbps+)
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Ability to work regularly scheduled shifts within our hours of operation including the training period.
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
We are seeking a skilled and dedicated Diesel/Truck Mechanic to join our team. The ideal candidate will have a strong background in vehicle maintenance and diesel/gas engine repair, with the ability to work on a variety of vehicles - pick up trucks to heavy-duty vehicles. This role requires proficiency in using hand tools and diagnostic software. The Mechanic will play a crucial role in ensuring the reliability and efficiency of our fleet.
*Duties*
* Perform routine maintenance and repairs on engines and related systems.
* Diagnose mechanical issues using appropriate testing equipment and techniques.
* Conduct repairs on trucks, vehicles & trailers, ensuring compliance with safety standards.
* Utilize hand tools and power tools effectively for various repair tasks.
* Operate forklifts and other heavy equipment safely during repair processes.
* Maintain accurate records of repairs, services performed, and parts used.
* Collaborate with team members to troubleshoot complex mechanical problems.
* Stay updated with industry trends and advancements in diesel technology.
*Experience*
* Proven experience in diesel/gas engine repair
* Familiarity with vehicle maintenance procedures and safety protocols.
* Hands-on experience is highly desirable.
* Ability to weld and fabricate components as needed for repairs.
* Strong problem-solving skills and attention to detail are essential for success in this role.
* A valid driver's license is required; additional certifications related to vehicle repair are a plus.
Join us as we strive for excellence in service delivery through skilled mechanics who are passionate about their craft!
Job Type: Full-time
Pay: $22.00 - $35.00 per hour
Benefits:
* Health insurance
* Paid time off
* Retirement plan
People with a criminal record are encouraged to apply
Experience:
* Diesel engine repair: 2 years (Preferred)
* Mechanical knowledge: 2 years (Required)
Ability to Commute:
* Columbia, MO 65202 (Required)
Work Location: In person
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $126,000 to $140,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
Responsible for the direction, assignment, and coordination of Turbine Floor Outage Execution to support safe, reliable, and efficient outage activities consistent with Constellation and Clean Energy Center (CEC) goals. Enforce at all times procedure use and adherence, Human Performance (HU) fundamentals, Technical Human Performance (THU) techniques, and provide coaching and mentoring as necessary to achieve continuous improvement.
Primary Duties and Accountabilities
- Effectively direct turbine floor personnel to assure all assigned maintenance activities are performed safely and effectively, by qualified workers, and in accordance with procedures and schedules.
- Participate in various aspects of work control coordination, scheduling, and engineering meetings involving online and refuel outage activities, to ensure that work is properly assigned, planned and ready to execute.
- Effectively communicate and address CEC and personnel issues to the appropriate levels of Outage Services & Alliances (OS&A) and CEC management. Foster open communications and collaboration between all organizations internal and external to OS&A.
- Oversee project activities of multidisciplinary team regarding turbine generator disassembly and reassembly, coordination of turbine deck lay-down, mobilization of equipment and tooling as well as interfacing with management and specific contract personnel. Satisfy contractual obligations, meet project milestones, and optimize short-term and long-term company profit by effectively managing and facilitating resources.
- Understand, support, and administer all OS&A processes, such as the training program, surveillance program, procedure revisions, and Corrective Action Program (CAP) to ensure effective work practices. Identify and support improvement opportunities and development, implementation, and performance monitoring of all Business Goals and objectives.
Minimum Qualifications
- Bachelor's degree and 5 years of related experience OR
- Current or previous Senior Reactor Operator (SRO) license with 5 years of related experience OR
- Associate's degree with 7 years of related experience OR
- High school diploma/GED with 9 years of related experience
- Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Preferred Qualifications
Original Equipment Manufacturer (OEM) training as applies to discipline in reactor, turbine, or steam generator projects
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $162,000 to $180,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
Manage and monitor the work activities of the assigned regional valve services organization to ensure a productive workforce that supports all divisional, departmental, Clean Energy Center (CEC) and corporate goals while in accordance with all company policies and local, state, and federal regulations.
Primary Duties and Accountabilities
- Provide guidance and oversight to regional Valve Services group during online and outage activities execution functions through routine performance monitoring, audits, self-assessment, and lessons learned for continuous improvement.
- Collaborate and interface with CECs to plan, schedule, and execute work activities.
- Manage and monitor department resources and budgets to ensure optimum performance and equipment reliability.
- Hire, develop, retain and mentoring of talent required to support the organization.
- All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.)
Minimum Qualifications
- Bachelor's degree with 8 years of related experience OR
- Current or previous Senior Reactor Operator (SRO) license with 8 years of related experience OR
- Associate's degree with 10 years of related experience OR
- High school diploma/GED with 12 years of related experience
- Supervisory and/or managerial experience
- Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Preferred Qualifications
- Experience in nuclear power plant operations
- Electrical experience within the realm of Motor Operated Valve planning
- Valve / outage planning experience
- P6 / scheduling experience
Job Description
Customer Service Representative / Purchasing Agent - Glazing Industry
About Sound Glass
For over 40 years, Sound Glass has been the glazing contractor of choice for general contractors, building owners, and field and office professionals across the Pacific Northwest. We are known for our technical excellence, dependable performance, and strong industry relationships. Our team-first culture, long-term employee retention, and commitment to innovation make Sound Glass a place where talented people build meaningful careers.
Position Summary
Sound Glass Sales is looking for an experienced Customer Service Representative / Purchasing Agent with glass industry experience to join our growing team in Lakewood, WA.
This role is ideal for someone who has previously worked in a glass shop, glazing contractor office, glass fabrication company, or window and door supplier and understands glass products, order entry, and purchasing.
You will work directly with customers, vendors, and internal staff to process orders, coordinate purchasing, and ensure projects move smoothly from order to delivery.
Key Responsibilities
* Provide customer service for glass products and glazing materials
* Process glass orders and order entry accurately
* Coordinate purchasing with glass vendors and suppliers
* Track orders and communicate delivery timelines
* Work with internal teams to ensure orders are produced and delivered correctly
* Maintain records of purchasing, inventory, and order status
* Assist customers with product availability, pricing, and specifications
Required Qualifications
* Previous experience in the glass industry (required)
* Experience with order entry, purchasing, or inside sales
* Knowledge of glass products or glazing systems
* Strong organizational and communication skills
* Ability to multitask in a fast-paced office environment
* Basic computer skills
Preferred Experience
Candidates with experience in the following will stand out:
* Glass shop operations
* Glazing contractor office work
* Commercial glass or residential glass
* Insulated glass units (IGU)
* Tempered or laminated glass
* Shower glass or storefront systems
* Purchasing coordinator
* Procurement specialist
* Junior buyer
* Vendor manager
* Purchasing manager
What We Offer
* Competitive pay based on experience
* Stable full-time position
* Supportive team environment
* Opportunity to grow within the company
* Health Care - Medical, Dental, Vision, etc.
* 401K, 401K match
* Paid time off and holidays
Position Details:
Full time
Monday - Friday
Pay: $28 - $34 depending on experience
On-site Company Description
For over 40 years, Sound Glass has been the glazing contractor of choice for general contractors, building owners, homeowners and field and office professionals across the Pacific Northwest. We are known for our technical excellence, dependable performance, and strong industry relationships. Our team-first culture, long-term employee retention, and commitment to innovation make Sound Glass a place where talented people build meaningful careers.
Company Description
For over 40 years, Sound Glass has been the glazing contractor of choice for general contractors, building owners, homeowners and field and office professionals across the Pacific Northwest. We are known for our technical excellence, dependable performance, and strong industry relationships. Our team-first culture, long-term employee retention, and commitment to innovation make Sound Glass a place where talented people build meaningful careers.
Job Description
The role of the Roadside Technician position in our company can be broken down into one sentence: "An emergency response tire technician for semi-truck fleets". To elaborate a bit further; when a customer has a tire related failure, a Technician is dispatched to the customer's location to repair or change the tire. This means that a Technician is expected to be roadside when performing their job duties. During times when there are no service calls pending, Technicians will be expected to help mount orders, clean and organize the shop, and other general duties as needed.
Responsibilities:
* Complete work and repair orders in a timely fashion
* Estimate time and extent of repairs
* Work nights and weekends on a rotating call schedule, All after-hours service calls are compensated at a premium pay rate with guaranteed minimums.
* Must be able to work in a fast pace high impact industry
* Servicing Commercial Tires including dismounting, mounting, and repairing any type of tire.
* Perform match mounting, match mating dual assemblies, and radial runout as necessary.
* Inflating of tires to prescribed PSI per load requirements.
* Complying with OSHA regulations and safety requirements including; how wear proper PPE, use tire cages, and follow all other safety policies and procedures.
Qualifications:
* Previous experience in maintenance or other related fields recommended but not required
* Familiarity with maintenance tools and equipment recommended but not required
* Ability to handle physical workload
* Deadline and detail-oriented
* Must have a valid drivers license and meet commercial driver qualification requirements
* Must be able to pass a back ground check
* Must be able to pass a DOT physical
* Must be 21 years of age or older
* Legally authorized to work in the U.S. without company sponsorship now or in the future
Why Dunkin’?
America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin’/Baskin franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke or two. !
Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
What You’ll Do:
As a Shift Leader, you’ll be the go-to person during your shift, helping to:
- Lead by example and support your team in delivering top-notch guest service
- Keep operations running smoothly - prepping food, managing inventory, or handling cash
- Train and coach crew members to be their best
- Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
- Step in for the manager when needed, help make key decisions
What You Bring to the Table:
- Previous experience in food service or retail (leadership experience is a plus!)
- A positive attitude and strong communication skills
- Ability to multitask and stay cool under pressure
- Willingness to work flexible hours, including early mornings, weekends, and holidays
- A team-first mindset and a passion for great coffee and customer service
- Must be at least 18 years of age
- You’re fluent in English and eligible to work in the U.S.
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
- Being friendly and helpful to customers and co-workers.
- Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates and managers in a positive manner.
- Hooksett is looking for a hardworking individual to join our kitchen team as a full time or part time Kitchen Cook in Hooksett, NH.
As part of the BOH team, you'll be responsible for food preparation that meets or exceeds hospitality and service standards, and must be able to prepare all foods to meet quantity and deadline requirements.
Your job duties as a kitchen cook include but are not limited to: -Prepare all food items as directed in a sanitary and timely manner -Follow recipes and presentation specifications -Operate standard kitchen equipment safety and efficiently -Clean and maintain station in practicing good safety and sanitation -Assist with the cleaning and organization of kitchen and equipment -Restock items as needed throughout the shift -Adhere to all sanitation and food production codes
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.
As a Shift Manager, you may be responsible for:
-Food quality and safety
-Internal communication
-Inventory management
-Daily maintenance and cleanliness
-Managing/leading your team
-Exceptional customer service
-Training and schedule management of team members
We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!
