Kroll Settlement Att Update Jobs in Usa

Sweeney Merrigan Law is growing, and we're on the lookout for a tenacious, perceptive Case Manager to join our Pre-Litigation Team. In this role, you won't just be supporting attorneys, you'll be an essential part of our legal process, helping fight negligence and obtain justice for our clients.

Our Case Managers play a central role in keeping files organized, deadlines tracked, and communication flowing smoothly with clients, medical providers, and insurers. If you thrive in a fast-paced legal environment, enjoy digging into facts, and take pride in supporting attorneys with meaningful work, we want to hear from you!

At Sweeney Merrigan, one of Boston's leading personal injury law firms with a deep commitment to justice and client-first service, we pride ourselves on a low-ego, team-oriented workplace where everyone supports each other and works together toward excellence. We're excited to meet passionate professionals who are humble, hungry to grow, and eager to help our pre-litigation team deliver the outstanding support and results our clients deserve.

Job Title

Pre-Litigation Case Manager

Department

Personal Injury – Pre-Litigation

Reports To (Title)

Supervising Attorney

FLSA Status

Exempt Non-Exempt

Position Summary

The Pre-Litigation Case Manager supports the firm's personal injury practice by managing a caseload of matters from file opening through the pre-litigation stage. This role coordinates communication between clients, attorneys, medical providers, and insurance companies while ensuring that all case documentation, billing information, and records are maintained with exceptional organization and accuracy. Effective case management is critical to ensuring cases progress efficiently and are fully prepared for settlement or potential litigation.

Essential Duties and Responsibilities

• Manage a caseload of personal injury matters from initial file setup through the pre-litigation stage while maintaining highly organized and accurate case records
• Communicate regularly with clients, insurance adjusters, medical providers, and other third parties to obtain documentation and coordinate case progress
• Open insurance claims, draft letters of representation and notice letters, and assist with other legal correspondence as directed by the supervising attorney
• Gather and review medical records and billing documentation, confirming balances, payment sources, and treatment details
• Coordinate PIP and MedPay claims, including claim setup, application assistance, billing coordination, and exhaustion notifications
• Contact medical providers, billing departments, and collection agencies to confirm balances, payment histories, and outstanding bills
• Maintain detailed and accurate case notes within the firm's case management system, ensuring every communication, document, and update is properly logged
• Monitor case milestones, deadlines, and treatment updates across multiple active matters
• Assist with preparing demand packages and ensuring that medical records, billing summaries, and supporting documentation are complete
• Provide regular updates to attorneys and internal team members regarding case status
• Maintain strict confidentiality and professionalism when handling client information and financial documentation

Personal injury case management requires careful coordination of documentation, communication, and deadlines to ensure cases progress efficiently and are prepared for settlement negotiations.

Required Qualifications

Education & Experience:

• High school diploma or equivalent required; associate's or bachelor's degree strongly preferred
• 1–3 years of experience in personal injury case management, legal support, medical billing coordination, or a related role in a contingency-based law firm preferred

Skills & Competencies:

• Exceptional organizational skills with the ability to manage numerous active cases simultaneously
• Strong attention to detail and ability to maintain precise records across multiple providers and billing sources
• Excellent written and verbal communication skills with the ability to interact professionally with clients, attorneys, and third-party stakeholders
• Ability to be persistent and proactive when following up with insurance companies and medical billing departments to obtain necessary information
• Comfortable spending a significant portion of the workday communicating with providers and insurers
• Proficiency with case management software and standard office technology
• Ability to prioritize tasks, track deadlines, and maintain highly organized electronic case files

Certifications/Licenses (if applicable):

• None required

Preferred Qualifications (optional)

• Active Notary Public commission or willingness to obtain one
• Fluency in more than one language, enabling effective communication with a broader and more diverse client base
• Prior experience working in a plaintiff-side personal injury law firm

Physical Requirements / Working Conditions

• Prolonged periods of sitting at a desk and working on a computer
• Frequent communication via telephone and electronic communication throughout the workday

Supervisory Responsibilities

Yes No

Compensation and Benefits

Salary range: $45,000 – $60,000 annually, commensurate with experience.

Benefits are provided in accordance with firm policy and may include health insurance and eligibility for 401(k) matching after one year of employment.

Disclaimer

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the organization's ongoing needs.

Equal Employment Opportunity Statement

Sweeney Merrigan Law is proud to be an Equal Employment Opportunity employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with dignity and respect. We welcome and encourage applications from candidates of all backgrounds, experiences, and perspectives, including but not limited to those based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse workforce enhances our ability to serve our clients and strengthens our firm culture.

This position is responsible for the handling of Auto Property Total Loss Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. Strong customer service, organizational, math, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.

RESPONSIBILITIES

Claim Negotiation & Settlement

• Negotiate and communicate first- and third-party total loss settlements per company and state guidelines across multiple jurisdictions (NY, NJ, PA, MA, CT).
• Review damage estimates to confirm vehicles are total losses.
• Settle claims within individual authority; escalate or seek supervisor approval when appropriate.
• Prepare payments to vehicle owners, banks, and lease companies.

Documentation & Compliance

• Document all settlements and actions in the claim file system.
• Maintain an effective diary system on pending files to ensure timely resolution.
• Adhere to privacy guidelines, laws, and regulations pertaining to claims handling.

Customer Communication

• Keep insureds and claimants updated on claim status and emerging issues.
• Act as an intermediary between the company, preferred vendors, and customers.
• Resolve disputes professionally, even in adversarial situations.

Vendor & Salvage Coordination

• Work directly with salvage vendors to move first-party vehicles and obtain salvage bids on third-party vehicles.
• Ensure service, loss, and expense control are always maintained.

Workflow & Adaptability

• Prioritize and handle multiple tasks simultaneously in a fast-paced environment.
• Adjust quickly to fluctuating workload.
• Participate in catastrophic claim handling as requested.
• Obtain state licenses as needed.

QUALIFICATIONS

• College degree or equivalent experience.
• 1–2 years of claims handling or related insurance experience preferred.
• Basic understanding of vehicle types, features, and terminology.
• Familiarity with vehicle financing and leasing concepts.
• Strong negotiation, conflict resolution, and customer service skills.
• Proficiency with Microsoft Office Suite and claims management systems.
• Comfortable conducting searches on auto sales sites to validate availability and pricing.
• Ability to manage high call volumes with professionalism and patience.

SALARY RANGE

The pay range for this position is $55,000 to $74,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

#LI-DN

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website:

Overview:

We are seeking an experienced personal injury attorney to join our firm. In this role you will be responsible for managing a caseload of personal injury claims from inception through settlement negotiation. You will diligently represent our clients' interests and ensure they receive fair compensation for their injuries.

Responsibilities:

• Strategically litigate personal injury cases by working up case files
• Draft pleadings, including complaints, motions, oppositions, and other legal documents to advance case progression
• Draft and review discovery, meet and confer letters, and discovery motions
• Prepare, conduct, and defend percipient and expert depositions
• Argue motion and opposition hearings remotely and in court
• Draft mediation briefs, attend mediation, and actively participate in negotiating settlements
• Collaborate with senior attorneys to develop case strategies and assess case values
• Regularly communicate with clients to provide updates and discuss case developments
• Prepare pre-trial documents and trial materials in case the case goes to trial
• Participate in mediations, settlement negotiations, and court hearings
• Manage and provide guidance to litigation assistants and paralegals

Qualifications:

• Juris Doctor (J.D.) degree from an accredited law school
• Admission to the California State Bar and in good standing
• 2+ years of Personal Injury Attorney experience required
• Ability to manage a caseload independently and collaboratively within a team environment
• Strong written and verbal communication skills
• Demonstrate commitment to client advocacy, integrity, and professionalism
• Excellent research, communication, and negotiation skills

Compensation:

Salary Range: $100,000 – $200,000+ (commensurate with experience and qualifications)

Comprehensive Benefits Package:

• Retirement Savings: 401(k) plan available
• Career Development: Opportunities for professional growth and advancement
• Comprehensive Insurance Coverage:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Free onsite parking

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Job Summary

Capital Resource International is seeking an experienced and detail-oriented Paralegal / Legal Secretary to support our legal and recovery operations. This role focuses on assisting attorneys with litigation matters, collections activity, settlement documentation, and court filings related to revenue based financing and contractual enforcement. The ideal candidate is highly organized, deadline-driven, and comfortable working in a fast-paced, high-volume legal environment.

Key Responsibilities

• Draft, review, and format legal documents including complaints, pleadings, stipulations, acknowledgments, discovery, motions, settlement agreements, correspondence, and demand letters
• Prepare and file documents with state courts, including e-filing.
• Maintain and organize litigation and pre-litigation files, ensuring accuracy and compliance with internal procedures
• Track court deadlines, hearing dates, and follow-up actions using internal systems and calendars
• Coordinate service of process, court notices, and communication with process servers and vendors
• Communicate professionally with clients, merchants, attorneys, court personnel, and third-party partners
• Assist with settlement administration, including payment schedules, documentation, and compliance tracking
• Support attorneys and senior staff with case status updates, reporting, and file audits
• Manage incoming and outgoing correspondence and maintain accurate records
• Perform general administrative and clerical duties related to legal operations

Qualifications

• Prior experience as a paralegal or legal secretary, preferably in collections, commercial litigation, or financial services
• Working knowledge of court procedures, legal terminology, and filing requirements
• Strong written and verbal communication skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple files and deadlines simultaneously
• Proficiency in Microsoft Office (Word, Outlook, Excel); experience with legal case management software preferred (Clio as well as Clio drafts)
• Experience with Google Workspace (Sheets, Docs and Calendar) a plus
• Professional demeanor and ability to handle sensitive and confidential information

Education

• Paralegal certificate, associate's degree, or equivalent legal experience preferred

Work Environment

• Fast-paced commercial legal recovery setting
• Direct support to attorneys and senior staff
• High-volume, deadline-driven workflow

We are seeking an experienced, highly-competent and skilled, warm and emotionally-intelligent Family Law Attorney to manage our growing legal team! The ideal candidate will have expertise in handling complex family law cases, including divorce, child custody, child support, spousal maintenance, property division, protective orders, and other family-related legal matters. This role requires strong advocacy and communication skills, and a commitment to mentoring, supporting and teaching associate attorneys, exemplifying our company culture of kindness and personal development, while providing direct legal services for your caseload of clients with the support of our skilled paralegals. As our team grows, we expect your allocation of time to evolve from primarily focused on direct client service to focus on training new associates.

With the exception of court appearances, The Knowlton Law Firm is an entirely virtual law firm with streamlined processes that encourage ease and work-life balance. We are committed to providing outstanding legal representation that is sensible, effective, efficient, and productive for clients, while meaningful, fulfilling, and sustainable for attorneys. We highly value each team member’s contributions and strive for excellence in all we do.

Responsibilities:

- Provide legal representation and counsel to clients in family law matters, including divorce, child custody, child support, domestic violence, adoption, prenuptial agreements, and more.

- Review legal documents such as petitions, motions, pleadings, settlement agreements, and other necessary court filings.

- Represent clients in court hearings, mediations, and settlement negotiations.

- Maintain a thorough understanding of family law and keep current on changes to legal statutes.

- Develop legal strategies tailored to the unique needs and circumstances of each client.

- Assist clients with navigating emotional and challenging family matters with empathy and professionalism.

- Negotiate settlements in divorce and family law cases while protecting clients' interests and ensuring compliance with applicable laws.

- Communicate regularly with clients, providing updates and responses to inquiries in a timely and professional manner.

- Manage caseload efficiently, meeting deadlines and court requirements.

• Maintain confidentiality and uphold the ethical standards of the legal profession.
• Manage, train and support the other members of our legal team in doing all of the above.

Qualifications:

- Juris Doctor (JD) degree from an accredited law school.

- Admission to The State Bar of Texas.

- Minimum of 5 years of experience in family law or proficiency at or beyond that level

- In-depth knowledge of family law statutes, case law, and procedures.

- Strong litigation, negotiation, and mediation skills.

- Excellent written and verbal communication skills.

- Ability to handle sensitive and emotional situations with empathy and professionalism.

- Attention to detail with strong organizational and time management skills.

- Ability to work independently and collaboratively with a team.

- Commitment to providing high-quality service to clients and colleagues, while maintaining the integrity of the law.

Benefits:

• Competitive salary
• Support of skilled full-time paralegal
• Create your own schedule & work from home
• Efficient, progressive & streamlined systems & workflow
• Health insurance and paid time off
• Warm and collaborative work environment that values teamwork and innovation
• Built-in personal and professional development & growth
• Positive and caring people and company culture

Job Type: Full-Time Salaried

Salary: $125,000-175,000 annual

Work Location: Remote/Court Appearances 

We are an equal opportunity employer and encourage candidates from all backgrounds to apply. file:///Users/charlottehoward/Library/Messages/Attachments/00/00/54251E79-93EC-44EE-A96A-117076940BEA/Managing Attorney Job Description.pages

We are seeking a kind and competent Family Law Attorney to join our team! The ideal candidate will have expertise in handling complex family law cases, including divorce, child custody, child support, spousal maintenance, property division, protective orders, and other family-related legal matters. This role requires strong advocacy and communication skills, and a commitment to serving clients through challenging personal and emotional situations. We’ll provide a skilled paralegal to work with you on all cases and encourage you to outsource where possible.

With the exception of court appearances, The Knowlton Law Firm is an entirely virtual law firm with streamlined processes that encourage ease and work-life balance. We are committed to providing outstanding legal representation that is sensible, effective, efficient, and productive for clients, while meaningful, fulfilling, and sustainable for attorneys.

Responsibilities:

- Provide legal representation and counsel to clients in family law matters, including divorce, child custody, child support, domestic violence, adoption, prenuptial agreements, and more.

- Review legal documents such as petitions, motions, pleadings, settlement agreements, and other necessary court filings.

- Represent clients in court hearings, mediations, and settlement negotiations.

- Maintain a thorough understanding of family law and keep current on changes to legal statutes.

- Develop legal strategies tailored to the unique needs and circumstances of each client.

- Assist clients with navigating emotional and challenging family matters with empathy and professionalism.

- Negotiate settlements in divorce and family law cases while protecting clients' interests and ensuring compliance with applicable laws.

- Communicate regularly with clients, providing updates and responses to inquiries in a timely and professional manner.

- Manage caseload efficiently, meeting deadlines and court requirements.

- Maintain confidentiality and uphold the ethical standards of the legal profession.

Qualifications:

- Juris Doctor (JD) degree from an accredited law school.

- Admission to The State Bar of Texas.

- Minimum of 3 years of experience in family law.

- In-depth knowledge of family law statutes, case law, and procedures.

- Strong litigation, negotiation, and mediation skills.

- Excellent written and verbal communication skills.

- Ability to handle sensitive and emotional situations with empathy and professionalism.

- Attention to detail with strong organizational and time management skills.

- Ability to work independently and collaboratively with a team.

- Commitment to providing high-quality service to clients, while maintaining the integrity of the law.

Benefits:

- Competitive salary

- Skilled full-time paralegal

- Create your own schedule & work from home

- Health insurance and Paid Time Off

- Warm and supportive work environment

- Built-in Personal and Professional Development

- Law Firm with good values and good people

Job Type: Full-Time Salaried

Salary: $80,000-120,000 annual

Work Location: Remote/Court Appearances 

We are an equal opportunity employer and encourage candidates from all backgrounds to apply.

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Management Trainee Material Damage Adjuster, Managing Claims.

In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met. In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met.

Responsibilities

• Manage a high-volume low complexity claims from beginning to end.
• Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
• Analysing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
• Negotiate repairs and settlements with claimants.
• Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
• Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
• Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
• Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
• Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Qualifications we seek in you!

Minimum Qualifications

• Maintains adjuster licenses in all required states including New York or Hawaii.
• Relevant years of experience in Material Damage Liability Claims handling with multi-state

experience.

• College Diploma or commensurate work experience.
• Maintains an adjuster license(s) as required by state regulations.
• Experience handling fast track/low touch claims.
• Proficient in MS Office (Word, Excel, PowerPoint)

Preferred Qualifications/ Skills

• Bilingual
• Insurance Designation(s)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $65,000 to $67,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Required Skills & Experience:

• Minimum of 5 years of experience SAP FICO (Finance & Controlling) module expertise: Hands-on experience with SAP financial accounting (general ledger, accounts payable/receivable, asset accounting, bank ledgers) and controlling (cost accounting, internal orders, profitability analysis, product cost controlling).
• SAP GUI scripting and VBA skills: Must have the ability to automate and script within SAP.
• Experience supporting SAP implementations: Especially in manufacturing and assembly environments, including cost roll-ups, standard cost setting, and annual cost updates.
• Familiarity with bolt-on applications: Should be comfortable supporting non-native SAP applications (e.g., Tungsten Automation for AP, Vertex for tax management), though not necessarily with these specific products.
• Data management: Involvement with financial and data management, asset accounting, material costing, project result analysis, and cost settlements within SAP.

Day to Day / Responsibilities:

SAP Configuration and Technical Expertise

• Provide in-depth technical support and configuration of SAP FI/CO modules, ensuring integration with SD, MM, PP, and PS.
• Support related applications and processes, including Vertex for tax, Tungsten Automation (formerly Kofax) for invoicing, and Electronic Bank Statements (EBS) uploads.
• Ensure compliance with corporate financial policies and procedures.
• Taking over the existing reports, creating new reports.

Project and Application Support

• Deliver SAP application support, updates, and troubleshooting through the enterprise IT service desk.
• Contribute to project deliverables such as system configuration, testing, documentation, and user training.
• Provide post-implementation and ongoing operational support to ensure system reliability and performance.

Financial and Data Management

• Support asset accounting, material costing, project results analysis, and cost settlements with SAP.
• Assist with data migration and maintenance using LSMW tools to ensure data accuracy and consistency.
• Leverage strong Excel and SAP GUI scripting (VBA) skills to improve reporting, automation, and efficiency.

Nice-to-Have / Preferred Skills

• SAP S/4HANA experience: Exposure to or experience with S/4HANA implementations is a plus, as the organization may transition in the future.
• Experience with analytics tools: Familiarity with Power BI, Tableau, or similar for reporting and data visualization.
• Experience with manufacturing companies: Preference for candidates who have worked with SAP modules in a manufacturing setting.
• Experience with SAP bolt-on applications: Specific experience with Tungsten (or its predecessors: ReadSoft, Cofax) and Vertex is a plus.
• Implementation and go-live participation: Candidates who have participated in SAP implementations and go-lives are highly valued.
• Functional analyst background: Candidates who have performed true analyst functions (not just support/admin), including requirements gathering and cross-functional collaboration.

Education:

• Required: Associate’s or bachelor’s degree in information systems or a related field.
• Preferred: SAP certification, especially in FICO.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims.

• Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.

• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

• Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.

• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

• Supports workload surges and/or Catastrophe Operations as needed.

• May act as an informal resource for team members with less experience.

What you have:

• High School or General Equivalency Diploma.

• 1 year of injury adjusting experience.

• 2 years of auto liability claims adjusting experience.

• Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Demonstrated time-management and decision-making skills.

• Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.

• Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.

• Ability to exercise sound financial judgment and discretion in handling insurance claims.

• Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 4 or more years auto liability/casualty adjusting experience.

• 1yr Medical experience to include coding and billing or EMT.

• Ongoing Professional Development with a focus on Insurance. 

• Bachelors degree or higher.

• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $63,590 - $121,530.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims.

• Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims.

• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

• Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.

• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

• Supports workload surges and/or Catastrophe Operations as needed.

• May act as an informal resource for team members with less experience.

What you have:

• High School or General Equivalency Diploma.

• 1 year of injury adjusting experience.

• 2 years of auto liability claims adjusting experience.

• Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Demonstrated time-management and decision-making skills.

• Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.

• Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.

• Ability to exercise sound financial judgment and discretion in handling insurance claims.

• Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 4 or more years auto liability/casualty adjusting experience.

• 1yr Medical experience to include coding and billing or EMT.

• Ongoing Professional Development with a focus on Insurance. 

• Bachelors degree or higher.

• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $63,590 - $121,530.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.