Knowledge Services Jobs in Usa

Wound, Ostomy, and Continence Nursing (WOCN) & Diabetes Resource Nurses (DRN) Teams Join and Lead Our Growing Clinical Teams! Are you ready to lead dedicated nursing teams delivering expert care across a diverse patient population? We are seeking a Nurse Manager to oversee both the Certified Wound, Ostomy, and Continence Nurse (CWOCN) team and the Diabetes Resource Nurses (DRN) team at UNC Medical Center.

This unique leadership opportunity combines two vital clinical programs aimed at improving patient outcomes and enhancing care delivery.

What You'll Lead: Oversight of a full-scope CWOCN practice encompassing pediatrics to adults in medicine, surgery, oncology, and outpatient care.

Leadership and development of the Diabetes Resource Nurses (DRN) team, advancing diabetes education and resource support throughout the UNC Medical Center.

Fostering a collaborative, innovative environment where nurses work together to solve complex patient care challenges.

Management of care delivery for complex wound cases, including Negative Pressure Wound Therapy (NPWT), ensuring high-quality outcomes in a growing service line.

Leading quality improvement initiatives such as reducing hospital-acquired pressure injuries (HAPI) and improving outcomes for new ostomates.

Mentoring, education, and coaching to empower both teams and promote continuous professional development.

Why Lead Our Teams? Our WOCN and DRN services are expanding alongside the anticipated launch of a complex wound service, bringing new expertise and resources to meet the growing wound care and diabetes management needs across North Carolina.

As manager, you'll be instrumental in shaping the future of these critical care areas, building strong provider partnerships, and ensuring your teams' success in delivering meaningful patient outcomes.

If you are passionate about nursing leadership and ready to make a broad impact across wound care and diabetes education, we want to hear from you! Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: The Patient Services Manager II assists a higher level nurse manager in the following duties: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, may supervise nursing staff, HUC staff and utility aide staff, providing assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

Responsibilities: 1.

Patient Care
- Ensures that appropriate care and services are available to patients / clients and families.

Facilitates interdisciplinary collaboration in patient/client care planning.

Ensures appropriate clinical staffing and skill mix for patient care.

Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.

2.

Human Resource Management
- Effectively manages human resources and creates an environment conducive to staff recruitment and retention.

Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.

Provides staff with annual performance feedback and opportunity to set professional goals.

Integrates scientific evidence regarding retention of nursing staff into unit planning.

3.

Budget Management
- Effectively uses clinical and financial information to establish and meet budgetary goals.

Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources.

Evaluates the impact of strategic fiscal changes on quality outcomes.

4.

Accreditation Issues
- Ensures that internal and external regulatory standards or nursing practice are met or exceeded.

This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies.

Integrates current scientific evidence into standards of practice.

5.

Quality Improvement—Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.

6.

Education—Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.

Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

Other Information Other information: Education Requirements: ● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification Requirements: ● Licensed to practice as a Registered Nurse in the state of North Carolina.

● BLS required.

Professional Experience Requirements: ● Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.

Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Wound, Ostomy Care Nurses Work Type: Full Time Standard Hours Per Week: 40.00 Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities.

Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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Southern Marine Supply is seeking a reliable and customer-focused Customer Service Associate to support our marine supply store in Fort Lauderdale. This role is the first point of contact with customers and plays a key role in providing fast, accurate service to marine professionals, contractors, and boat owners. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced marine supply environment.

Key Responsibilities

• Greet customers and provide knowledgeable, professional assistance at the counter and over the phone
• Assist customers with product selection, availability, and basic technical questions related to marine parts and systems
• Process sales transactions, invoices, and payments accurately
• Manage customer accounts, orders, and special requests
• Coordinate with warehouse staff to pull, stage, and verify orders
• Assist with inventory organization, restocking, and product labeling
• Handle returns, exchanges, and order discrepancies professionally
• Maintain a clean, organized, and efficient sales counter and showroom area
• Communicate effectively with vendors and internal team members to source special-order items
• Support same-day delivery or pickup requests as needed
• Usage of HubSpot, Syn7 (POS system), for invoicing, purchase orders, quotes, etc.
• Research and locate products and units using online resources for comparable pricing and access.
• Follow up with customer orders and quotes to meet sales needs.

Requirements

• Previous customer service or retail experience preferred (marine, HVAC, plumbing, or electrical industry experience a plus)
• Strong communication and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Basic computer skills and experience with point-of-sale or inventory systems
• Strong attention to detail and organizational skills
• Willingness to learn marine products and systems
• Ability to lift and move marine parts and supplies (up to ~50 lbs)
• Professional appearance and positive attitude

Preferred Experience (Not Required)

• Marine supply, boating, or yachting industry experience
• Knowledge of marine HVAC, plumbing, pumps, electrical, or water systems
• Experience working with contractors or trade professionals

Compensation and Benefits:

• Competitive Pay
• Monthly profit sharing – an opportunity to share and growth of the company
• Medical, Dental, Vision & Life Insurance – company pays 100% pf the employee premiums
• 401k with company match
• Paid Holidays and PTO

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

EEO Statement:

Elite Marine, Southern Marine Supply, Spot Zero is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

• Cuts, prepares, and serves a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.
• Samples products to customers.
• Stocks hot and cold cases and displays with prepared foods from kitchen, walk-in preparation, and refrigerators.
• Checks in-stock product dates to ensure freshness and rotates when necessary.
• Bails and consolidates recyclables.
• Assists Team Leader in organizing and displaying volume and seasonal items.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

• No prior retail experience required.

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information
Campus Services is a business unit within the division of Student Engagement and Well-Being. Campus Services is comprised of five departments providing services and support to students, faculty, staff, and visitors of Georgia Tech. In addition to these departments, Campus Services has an administrative staff devoted to strategically consolidating services in Capital Projects, Finance, and Sustainability. In its daily operations, Campus Services concentrates on customer excellence to facilitate the creation of a vibrant learn, live, work, and play community through the delivery of extraordinary services, programs, and facilities. We strive to enhance the quality of life for our campus community by providing innovative services and operational excellence.

Provide executive level administrative services for one or more executive positions. Efforts include event planning, scheduling, briefings, and presentation preparation and facilitating visits to and communications with the AVP's office.

Job Duty 1 -
Coordinate scheduling for AVP with senior level campus administration, external stakeholders, and other executives; maintain calendar.

Job Duty 2 -
Coordinate travel arrangements including processing of travel authorizations.

Job Duty 3 -
Plan, organize and lead implementation of special events and visits.

Job Duty 4 -
Research and develop materials in preparation for corporate visits, conferences, meetings, etc.

Job Duty 5 -
May oversee monitoring of budget and purchasing activity.

Job Duty 6 -
Maintain, update and monitor departmental files, databases, records and resource information.

Job Duty 7 -
Develop special presentations as directed by the AVP.

Job Duty 8 -
Communicate and interpret administrative policies; develop internal office related procedures as appropriate.

Job Duty 9 -
Oversee arrangements and provide support for special projects and unit initiatives. Manage, track and monitor progress reports, proposals and related project related communications.

Job Duty 10 -
Perform other related duties as assigned.

Educational Requirements
Bachelor's Degree in Business Administration or related field or equivalent combination of education and experience.

Required Experience
Four to five years of job related experience.

Additional Preferred Qualifications
Application of required skills within a university environment is preferred

SKILLS
This job requires an extensive knowledge of Institute policies, program administration, and event planning. Skills in organization, briefing and report preparation, communications, meeting leadership and coordination and customer service are required as is the use of office related computer applications.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Salary range: $64,000.00 commensurate with experience

Location: Atlanta, GA

Job grade: A8

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

A successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

OUR VISION: Communities of thriving individuals and families.

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT’S IN IT FOR YOU?

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

PLUS...

• Commitment to diversity, equity, inclusion, and belonging.
• Family friendly practices and support.
• Flexible work schedules, as appropriate.
• Hybrid and virtual work options, as appropriate.
• Highly robust and comprehensive onboarding and training program.
• Paid professional development.
• Free online trainings that count toward continuing education credits.
• Employee assistance programs.
• “Dress for Your Day” approach to dress code.
• Financial literacy education and workshops.
• Collaborative annual performance appraisals.
• “Dollars for a Difference” program for clients and staff in need.
• And more!

*Some benefits applicable to regular, full-time employees only.

WE KNOW CULTURE MATTERS…

We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That’s why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!

…MORE ABOUT OUR AWARD-WINNING CULTURE

• Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
• Open, honest, and transparent communication is celebrated.
• We practice giving the benefit of the doubt.
• We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
• We want our team members to feel valued. That’s why we have a staff recognition program.
• Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORTUNITY/WORK

The Early On Evaluator/Service Coordinator is responsible for coordinating, conducting and completing developmental assessments, reports and Individualized Family Service Plans as needed in accordance with IDEA regulations. Incumbent is responsible for providing outreach to families in Oakland County communities through home visits; for initiating and maintaining communication and coordination based on family needs, including schools district personnel; and for maintaining internal and external customer relations through completion of paperwork, adherence to COA standards, quality assurance measures and participation in professional development activities. The position reports to the Early Childhood Services Manager.

• Conduct developmental assessments on referred children within identified time frames.
• Complete reports summarizing the results of the assessment, including recommendations and case conceptualization within identified time frames.
• Complete all required paperwork as part of the evaluation and assessment process, including but not limited to, release of information, consents and other indicated forms.
• Function as service coordinator for children entering the Early On system who do not qualify for special education services, including coordination of all referrals, services and direct service provision when appropriate.
• Facilitate Individualized Family Service Plan process based on the developmental assessment results of eligibility within identified time frames.
• Complete annual assessments; IFSP reviews; Transition Plans; Special Education referrals; Transfer and/or Exit processes with children and families within identified time frames.
• Coordinate with school districts regarding any transfers for children eligible for Special Education services.
• Provide home visits as indicated within identified time frames or provide visits in a community venue (i.e. play groups or other services provided by the Early On continuum) as indicated.
• Meet weekly productivity standards for assessments and service coordination as indicated by the Manager.
• Serve as a resource for families to connect with other internal and external community services.
• Collaborate with schools and other community representatives and agencies.
• Attend seminars, trainings and workshops to develop knowledge base in parent-child issues.
• Attend supervision and Agency meetings.
• Communicate positively and professionally with clients and staff.
• Adhere to professional code of ethics and Agency policies and procedures.
• Travel throughout Oakland County to provide home visits and attend trainings and meetings.
• Flexible scheduling in order to meet the needs of the clients and professional development requirements.
• Able to work in a variety of environments, including the ability to engage in play and coaching activities on the floor in a family’s home.
• Participate in the organization and implementation of client play groups within the community, as needed.
• Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
• Other duties as assigned.

Does this Describe YOU?

• Must possess a bachelor’s degree from an accredited school of social work, early childhood education, teaching, counseling or other related field with experience with group work, education or behavioral sciences.
• Training and certification of the Infant-Toddler Developmental Assessment (IDA) assessment tool preferred.
• Knowledge of Individualized Family Service Plans (IFSP) and Federal Law IDEA, particularly Part C is preferred.
• Excellent organizational and time management skills.
• Ability and willingness to work as a team with Agency and community early childhood professionals.
• Spanish or Arabic speaking highly desirable.
• Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
• Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver’s license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur’s license must be obtained. (may obtain within sixty days of hire).

OrganicLife is seeking an experienced K–12 Food Service Director to join our team and oversee food service operations at St. Marcus School in Milwaukee, WI!

Summary of Position:

The Food Service Director is responsible for the overall planning, management, and oversight of district-wide food service operations within a K–12 school environment. This role ensures operational excellence, compliance, financial accountability, and high-quality service delivery across multiple school sites participating in the National School Lunch and Breakfast Programs.

While this position provides oversight and guidance to the culinary team, its primary focus is on operational leadership, including people management, systems, processes, compliance, budgeting, reporting, and collaboration with district partners.

Essential Tasks:

Operations & District Oversight

• Oversee daily food service operations across assigned schools to ensure consistency, efficiency, and compliance with organizational and district standards.
• Plan, coordinate, assign, and monitor operational activities across multiple sites, providing hands-on support as needed.
• Identify operational challenges and implement improvements to processes, staffing models, workflows, and procedures.
• Ensure compliance with USDA regulations, National School Lunch Program (NSLP), and National School Breakfast Program (NSBP) requirements.
• Maintain accurate operational, financial, and production records across all locations.
• Prepare, review, and submit required reports, including production records, cash handling documentation, deposits, and compliance paperwork.
• Coordinate closely with school administrators, district clients, and support departments (maintenance, custodial, security, delivery, etc.).
• Attend district, client, and company meetings as required.

Financial & Administrative Management

• Oversee inventory management, ordering, receiving, and storage practices to ensure accuracy, cost control, and product availability.
• Monitor food and supply budgets, identify cost-saving opportunities, and support financial performance goals.
• Ensure proper cash handling procedures, including register setup, balancing, deposits, and reporting.
• Review timesheets, schedules, and labor allocation to ensure efficiency and compliance.

Team Leadership & Training

• Hire, onboard, train, and supervise food service staff with a focus on operational standards, safety, and service excellence.
• Provide coaching and performance management to site-level leaders and team members.
• Foster a positive, accountable work environment that supports employee engagement and retention.
• Ensure staff are trained on operational procedures, food safety, sanitation, and customer service expectations.

Facilities, Safety & Compliance

• Ensure kitchens and service areas are properly opened, secured, and maintained.
• Oversee cleaning and sanitizing procedures for equipment, utensils, and work areas.
• Monitor refrigeration and equipment performance; coordinate maintenance as needed.
• Promote and enforce safety standards and best practices in all operational areas.
• Perform related duties as assigned.

Knowledge, Skills, and Abilities

• Strong understanding of multi-site operations management within food service or a related environment.
• Working knowledge of USDA Child Nutrition Programs and regulatory compliance requirements.
• Experience with inventory control, ordering systems, budgeting, and financial reporting.
• Proven ability to lead, train, and supervise teams across multiple locations.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to analyze operational data, identify trends, and implement improvements.
• Excellent interpersonal and communication skills; ability to collaborate effectively with staff, students, school personnel, and district partners.
• Ability to remain composed and effective in a fast-paced environment while maintaining a professional, customer-focused approach.
• Plan, coordinate, assign, and monitor operational activities across multiple sites, providing hands-on support as needed.
• Identify operational challenges and implement improvements to processes, staffing models, workflows, and procedures.
• Ensure compliance with USDA regulations, National School Lunch Program (NSLP), and National School Breakfast Program (NSBP) requirements.
• Maintain accurate operational, financial, and production records across all locations.
• Prepare, review, and submit required reports, including production records, cash handling documentation, deposits, and compliance paperwork.
• Coordinate closely with school administrators, district clients, and support departments (maintenance, custodial, security, delivery, etc.).
• Attend district, client, and company meetings as required.

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent experience preferred.
• Experience with the National School Lunch Program (NSLP) strongly required.
• Minimum of three years of operations or district-level management experience in contract foodservice, education, hospitality, or a related field.
• Experience overseeing inventory, purchasing, labor management, and compliance functions.
• Culinary management experience is beneficial but not the primary focus of the role.

PHYSICAL REQUIREMENTS

• Some walking, moving, driving, carrying, bending, kneeling, reaching, handling, pushing, and pulling.
• Ability to lift a minimum of 50 pounds, stand for extended periods, and work in environments with varying temperatures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.

Kitchen Services Lead, Full-time

Hopedale Medical Complex is searching for a skilled Kitchen Services Lead to oversee the dietary department during the evening shift from 10 am or 10:30 am to 7 pm, with rotating weekends. The Kitchen Services Lead is responsible for oversight or delegation of responsibilities within the department. Serves food to residents, visitors, and employees in a friendly, professional manner while providing outstanding customer service. The kitchen services lead will also supervise our evening kitchen staff and dinner service at night. The starting wage for this position is $17 per hour.

HMC Offers:

• Tuition Reimbursement

• Excellent benefits - health, dental, vision, and life and disability insurance

• Quality childcare located on site

• HMC Wellness Center membership

• 401(k) plan with employer match

Employee Daycare Rates

• Infants (6 weeks to 15 months) - $133 weekly, $27 daily

• Toddlers (15 months to 2 yrs) - $126 weekly, $26 daily

• 2 years to 3 years - $119 weekly, $25 daily

• 4 years to 5 years - $112 weekly, $23 daily

Responsibilities:

• Ensures all food taste and presentation are of the highest quality for all areas of servicehospital, nursing home, commons, and Caf.

• Assist with the tray line, responsible for checking all trays.

• Run cash register in caf.

• Acts as a backup to the Food Services Manager/Chef. Makes time for staff concerns, conflicts, and questions. Completes orders when required.

• Assists with the training and onboarding of new staff.

• Oversees completion of tasks within the main kitchen or in other buildings when needed.

• Responsible for monitoring all freezer and refrigerator documentation in the main kitchen.

• Assist with the development and review of dietary policies and procedures.

• Responsible for filing and storage of all dietary records, schedules, menus, etc.

• Responsible for monitoring all logs in the kitchen, such as three-well sanitation.

• Responsible for direct supervision of tray line, food quality, accuracy of production, and tray presentation.

• Assist with the development and/or implementation of food service in-service monthly.

• Assists with catering.

• Responsible for all cold station duties, including prep for next day supper, prep tray line items, and prep kitchen for next day

• Maintain kitchen sanitation and safety standards

• Other duties as assigned.

• Requires familiarity with kitchen equipment.

• Must be able to read and follow a recipe, unsupervised.

• Attention to detail, especially when performing quality inspections on ingredients and products.

• Working knowledge of food preparation.

• High school diploma (or equivalent) or current enrollment in secondary school.

• Ability to handle constructive criticism and accept feedback from residents regarding food concerns.

• Well-versed knowledge of all kitchen positions, tasks, and duties.

• High leadership skills.

• Basic math and computer skills.

• Works well independently, with little guidance.

• Ability to work with and serve various people is required, high-risk populations included.

• Excellent customer service and communication skills.

• Ability to follow instructions and work as part of a team.

• High levels of dependability and responsibility.

• Must be available to work every other weekend and holiday rotation.

• A ServeSafe license is preferred

Background check and drug screen disclaimer:

Employees are required to pass a state and federal background check and pass a drug and alcohol test. We test for illegal and legal substances, including cannabis (THC).

Physical Demands:

• Must be able to lift 50 pounds.

• Must be able to push/pull delivery carts.

• Able to stand for long periods of time.

• Ability to work in hot, hectic environments: stand, walk, bend, use hands and appliances, and lift heavy items for extended periods.

Compensation details: 17-20 Hourly Wage

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The Manager, Service provides the vision, direction and support to ensure customer satisfaction while maintaining company profitability through defined empowerment and supervision of the Service Department and its team members. Ensure a safe working environment through partnership with General Manager and Director, Environmental Health & Safety to report such issues. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

Principal Responsibilities And Duties:

• Manage the strategic direction of the branch Service Department, while providing leadership to all branch Service Team Members, to include the service department financial performance (P&L), training, safety, department processes, customer services & pricing, vendor products/systems and equipment awareness
• Lead safety meetings, ensure near miss reporting policy compliance and partner with the Safety Department to investigate safety incidents
• Coach and develop direct reports on employee relation issues, to manage customer orders and repairs, ensure proper job openings, quote completion, job changes, closing and invoicing
• Motivate the Service Department to perform at a high level and ensure accountability of them to include quality and efficiency
• Monitor & manage the selection, hiring, development, training and new hire procedures
• Manage the communication and relationships with customers by building trust and ensuring customer satisfaction through regular customer visits with an added focus on top 10 service accounts
• Practice positive customer conflict resolution strategies to mutually benefit the Company & Customer
• Serve as liaison between the Company, its customers, and manufacturers, in problem resolution while maintaining profitability
• Manage and maintain a fleet of road service and delivery vehicles for maximum performance and controlled expense
• Represent the Service Department's brand and gain additional Service revenue through support of Account Managers
• Provide fleet management support by managing expenses for external customers and the Company to ensure maximum profitability
• Manage department needs associated with maintaining supplies, uniforms, tooling needs, building maintenance, and equipment, within budgeted guidelines and as demands are presented
• Performs other duties as assigned

Minimum Qualifications:

• Knowledge of business and management principles
• Ability to develop direct reports through coaching and reinforcement (Hard Skills/Soft Skills)
• Mechanical aptitude and technical knowledge preferred
• Excellent verbal and written communication skills are required for this position
• Excellent intrapersonal, customer service, math, reading comprehension and problem solving skills
• Proficient with Microsoft Outlook, PowerPoint, Excel, and Word

Previous Experience/Education:

• Bachelor's Degree or equivalent experience preferred
• High School Diploma or G.E.D. required
• 2+ years working experience in forklift repair or related industry preferred
• Management or supervisory experience preferred

Physical Requirements:

• Standing, walking, lifting, twisting and bending on a frequent basis
• Ability to lift up to 40 pounds

Location: Anywhere in country.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

The opportunity

EY's FSO EDGE Real Estate, Hospitality and Construction (RHC) practice provides comprehensive and specialized tax assistance tailored to the unique needs of our clients. You will work alongside our practice office professionals who are knowledgeable and experienced in a wide range of tax areas, processes, and compliance.

Your key responsibilities

A Services Manager in FSO EDGE RHC will be responsible for delivering and managing tax compliance and consulting work for clients. The objective is to recognize and identify problem areas and items that need to be addressed or escalated to ensure partnership taxation, REITs taxation and qualification, partnership allocations, and tax compliance are timely and accurately completed. You will work alongside practice office professional serving clients, based on their time demands, as one team.

Responsibilities include

• Consult with clients and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations about timing of response and resolution
• Deliver and manage compliance and consulting delivery services to meet deadlines for client deliverables
• Ability to lead projects and work independently, with guidance in only the most complex situations
• Incumbent has specialized depth and/or breadth of expertise
• Support effective long-term client relationships by demonstrating your knowledge of the real estate, hospitality, and construction industry. communications with client tax liaisons, client administration teams, and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
• Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics
• Advise and provide direction on complex tax matters, set expectations, coordinate daily work activities, and assign tasks to staff and seniors.
• Review and evaluate the work of staff members to ensure accuracy, completeness, and compliance with relevant tax laws and regulations
• Provide effective leadership, formal and informal feedback, and coaching to team members

Skills and attributes for success

• Ability to recognize and identify problem areas that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and other tax projects are timely and accurately completed
• Experience presenting in client conversations regarding complex or difficult topics
• Ability to break down complex tax projects into manageable components, analyze relevant information, and formulate client-centric solutions that comply with relevant laws and regulations
• Ability to manage multiple work assignments, team members and deadlines simultaneously

To qualify for the role you must have

• Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
• Minimum of 5 years of experience in a professional services or tax services organization in the financial services industry
• Broad exposure to real estate tax technical and transaction skills, including partnership taxation, REITs taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring
• Experience managing budgets, people, and projects
• Excellent teaming, leadership, organizational, and verbal/written communication skills
• Certified Public Accountant (CPA), Enrolled Agent (EA) or licensed attorney

What we look for

We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.

Location: Savannah, GA

Job Type: Full-Time

Pay Types: Salary + Bonus

Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

Application Details: No Resume Required, On-site Interview

Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients.

This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.

Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.

This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.

Key Responsibilities:

• Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
• Responsible for coaching and developing reports on customer service processes and best practices.
• Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
• Drive a culture of accountability, continuous improvement, and personal excellence
• Directs workforce management activities and sets performance goals and objectives accordingly
• Develop and maintain strategy on ensuring customer satisfaction on all service interaction
• Provide team motivation and development to maximize sales opportunities
• Responsible for the overall performance and productivity of direct reports
• Responsible for weekly payroll review and submission to ensure correct entries
• Responsible for driving the growth of revenue and profit originating from a call center
• Proven ability to meet performance, efficiency, and quality assurance targets
• Monitoring of individual and team results to identify and act on both positive and negative performance
• Communicate key messages effectively to ensure that direct reports are informed of process changes
• Provide regular feedback to supervisors regarding performance wins and areas of opportunity
• Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
• Develop and audit quality assurance strategies to ensure the delivery of world-class service
• Determining work procedures, preparing work schedules, and expediting workflow
• Responsible for hiring, coaching and terminating call center employees
• Be a subject matter expert on your client's business
• Manage remote employees as needed.
• Other duties and responsibilities as assigned

Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• The ability to read and speak English fluently
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.