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Analyst III - Technical Support

Contract

Remote

Role Overview

The Analyst III – Technical Support (Telecommunications Analyst III – POTS Transition) is a senior, field-focused role responsible for implementing POTS (Plain Old Telephone Service) replacement solutions across enterprise locations. This position coordinates site-level execution, including site surveys, installations, cutovers, and operational validation, while ensuring successful transition from legacy analog services to modern replacement solutions.

The role works closely with site contacts, service providers, vendors, and telecommunications carriers, and partners with the Disconnect Coordination Team (DCT) to enable timely disconnection of legacy services once replacements are complete. The ideal candidate brings extensive experience with legacy voice and data circuits and a proven ability to manage complex, multi-stakeholder field implementations.

Key Responsibilities

• Lead implementation of POTS replacement solutions at field locations.
• Coordinate with site contacts, service providers, vendors, and carrier representatives to plan and execute replacement activities.
• Schedule and manage site surveys and oversee installation activities.
• Validate operational readiness post-cutover to ensure service stability and performance.
• Calculate and document cost savings associated with completed replacements.
• Notify the Disconnect Coordination Team (DCT) once replacements are complete and disconnect activities can proceed.
• Maintain strong cross-functional communication to ensure alignment, accuracy, and successful execution.

Detailed Responsibilities

• Gather and validate site requirements in collaboration with stakeholders.
• Coordinate and manage site surveys, installation schedules, and cutover activities.
• Oversee field execution to ensure work is completed according to plan and standards.
• Validate services post-cutover and confirm operational readiness.
• Track progress, milestones, and deliverables across assigned projects.
• Calculate and report realized savings tied to completed POTS replacements.
• Prepare and present findings, status updates, and recommendations to project leadership and stakeholders.
• Maintain accurate documentation, reporting, and tracking within designated systems.
• Partner closely with the Disconnect Coordination Team (DCT) to support timely and accurate disconnect execution.

Qualifications & Skills

• Minimum of 10 years of relevant experience in the telecommunications or network industry.
• Demonstrated expertise with legacy voice and network circuits, including analog dial tone.
• Experience working with telecommunications or network services in an analytical, operational, or technical support role.
• Strong understanding of circuit-based services, telecom billing concepts, and inventory or asset tracking.
• Proven ability to manage multiple tasks, meet deadlines, and support reporting and financial tracking activities.
• Strong analytical skills with the ability to interpret complex technical and billing data.
• Self-motivated, proactive problem solver with strong attention to detail.
• Ability to adapt and perform effectively in a fast-paced, cross-functional environment.

Key Interactions

This role collaborates extensively with:

• Site contacts and field leadership
• Telecommunications vendors and service providers
• Telecommunications carriers
• Digital and sourcing teams
• Disconnect Coordination Team (DCT)
• Internal project and operations leadership

The analyst is expected to communicate clearly, maintain structured project updates, manage priorities effectively, and ensure alignment across all stakeholders.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

About Company::

Bristlecone is a supply chain and business analytics advisor, serving customers across a wide range of industries. Rated by Gartner as among the top ten system integrators in the supply chain space, we are uniquely positioned to solve contemporary business problems, with supply chain and analytics focus as our advantage. We have been a trusted partner and advisor to many leading, globally recognized companies such as Applied Materials, Exxon Mobil, Flextronics, LSI Logic, Mahindra, Motorola, Nestle, Palm, Qatar Petroleum, Ranbaxy, Unilever and Whirlpool and many others.

Role Summary:

The SAP IBP Solution Architect will lead the end-to-end design and implementation of Integrated Business Planning solutions. This senior role requires deep technical expertise in bridging the gap between strategic demand/supply planning and shop-floor execution. You will own the architecture roadmap, ensuring seamless integration between SAP IBP, ePPDS, aATP, and SAP Ariba.

Key Responsibilities

• Solution Architecture & Design: Lead workshops to translate complex business requirements into scalable architectural designs across the SAP S/4HANA landscape.
• Cross-Module Integration: Architect seamless data flows between IBP (Planning), ePPDS (Production Scheduling), aATP (Fulfillment), and SAP Ariba (Procurement).
• Strategic Planning: Define roadmaps for Order-Based Planning (OBP) and Time-Series (TS) models, ensuring alignment with organizational supply chain goals.
• Technical Leadership: Act as the Subject Matter Expert (SME) during blueprinting, build, and deployment phases, reviewing all functional and technical specifications.
• Performance Optimization: Guide teams on system performance, complex Key Figure calculations, and integration using CPI-DS, SDI, and Real-Time Integration (RTI).

Required Skills & Qualifications

• Core Modules: Comprehensive expertise in SAP IBP (Demand, S&OP, Inventory, Response & Supply, Control Tower).
• Advanced Fulfillment: Strong hands-on configuration experience in aATP (Advanced Available-to-Promise), including allocations, back-order processing (BOP), and product substitution.
• Manufacturing Execution: Deep knowledge of ePPDS integration with S/4HANA for detailed scheduling and manufacturing constraints.
• Procurement Integration: Experience integrating IBP with SAP Ariba for collaborative supply planning and procurement visibility.
• Project Experience: Proven track record of leading at least 3–5 full-cycle SAP IBP implementations in a Solution Architect capacity.
• Education: Bachelor’s degree in Computer Science, Engineering, or Supply Chain; Master’s/MBA preferred.

Preferred Certifications

• SAP Certified Application Associate – SAP Integrated Business Planning.
• SAP S/4HANA Cloud for E2E Business Processes

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner

Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:

• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products

• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives

• Author user stories and acceptance criteria, leading refinement sessions and sprint planning

• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery

• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:

• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment

• Strong documentation skills and the ability to communicate complex technical requirements effectively

• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake

• Familiarity with Microsoft tech stack and data delivery tools is highly preferred

• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?

• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy

• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP

• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption

• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

REMOTE

Our Client is a Must have Kidswear company seeking a Technical Designer to join their growing team.

The Technical Designer will manage the technical development process for Kids Sleepwear as well as some adults. This person will be responsible for fit samples, approvals, revisions, and ensuring all garments meet quality standards and customer expectations.

Onsite 5 days NYC

Salary: 70-80k DOE

Technical Designer Responsibilities:

• Track and manage all fit samples and approvals throughout the development process
• Evaluate garment fit and construction and recommend solutions across multiple categories
• Review fit samples with leadership and implement feedback into revisions and updates
• Partner with costing to ensure construction and design align with cost targets
• Create and update tech packs, measurements, and detailed fit comments
• Communicate clearly with factories and internal teams to resolve technical issues
• Manage workflow and deadlines while staying organized across multiple projects
• Pivot quickly between adult sleepwear, intimates, and kids sleepwear

Ideal Background:

• 3+ years experience as a Technical Designer within kids apparel
• Strong fit knowledge, garment construction expertise, and problem-solving skills
• Comfortable in a fast-paced, small company environment and wearing multiple hats
• Ability to work independently, prioritize effectively, and collaborate with leadership
• Excellent communication and organizational skills
• Proactive, detail-oriented, and solutions-driven mindset

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Technical Product & Quoting Engineer – CNC Environment to join their team. This is a pivotal, hands-on role that blends CNC manufacturing expertise, RFQ/quoting ownership, and product engineering leadership. The ideal candidate brings strong experience supporting CNC-machined components from RFQ through production, collaborating closely with engineering, operations, and suppliers. This role supports a diverse customer base across industries including aerospace, pipe fittings, hydraulics, and hose assemblies.

Key Responsibilities:

• Own and develop accurate, competitive CNC RFQs and production quotes for complex machined components and assemblies.
• Analyze customer drawings, specifications, and RFQs to determine manufacturing feasibility, machining strategy, and cost drivers.
• Translate customer requirements into manufacturable CNC solutions, considering tolerances, materials, cycle times, and production methods.
• Collaborate with engineering, CNC programmers, machinists, and production teams to optimize designs for manufacturability, quality, and cost.
• Support CNC production planning by validating routings, estimating run times, tooling needs, and labor requirements.
• Lead product definition, requirements gathering, and business case development for new and existing products.
• Coordinate prototype builds, first articles, testing, and validation to support customer and internal approvals.
• Partner with sourcing and supply chain teams to support supplier evaluation, CNC sourcing decisions, and cost‑reduction initiatives.
• Monitor product performance, quality metrics, and production feedback, driving continuous improvement initiatives.
• Provide technical guidance and training to internal teams and external partners related to CNC processes and quoting assumptions.
• Track and report key performance indicators including revenue, margin, quoting accuracy, and customer satisfaction.

Qualifications and Skills:

• Bachelor’s Degree in Mechanical, Manufacturing, Industrial Engineering, or related field.
• Significant hands-on experience in a CNC machine shop environment.
• Proven experience with CNC RFQs, CNC quoting, and supporting CNC production in a precision manufacturing environment.
• Strong understanding of CNC machining processes (turning, milling, multi-axis preferred), materials, tolerances, and GD&T/blueprint reading.
• Demonstrated experience estimating cycle times, labor, tooling, and overhead for CNC-machined components.
• Experience working closely with CNC programmers, machinists, and production teams.
• Proficiency with CAD/CAM software and experience navigating ERP/MRP systems.
• Industry experience in aerospace, pipe fittings, hydraulics, hoses, or similar precision manufacturing sectors.
• Strong problem-solving skills, assertiveness, and a collaborative, team-oriented mindset.
• Excellent communication skills with the ability to explain technical and cost concepts to both technical and non-technical stakeholders.
• Familiarity with Lean Manufacturing, Six Sigma, or continuous improvement methodologies is a plus.

Compensation Range: $115,000-$135,000 + 15% Bonus

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Technical Product & Quoting Engineer looking for anew and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

• Provide day-to-day operational support for Microsoft D365 Finance & Operations, including provisioning and termination of system access and roles.
• Respond to and resolve production incidents (performance, access, data accuracy, and system issues) using a structured, methodical troubleshooting approach.
• Ensure incident, request, and defect tickets are managed and resolved within defined SLA targets, maintaining high standards of quality and customer satisfaction.
• Actively manage and report on the operational backlog, providing key performance indicators aligned to service level commitments.
• Conduct root cause analysis for major and critical incidents, implementing resolutions, workarounds, and preventative improvements to reduce recurrence.
• Lead continuous improvement initiatives by developing and enhancing operational processes, procedures, and documentation, collaborating with cross-functional teams for alignment.
• Develop and maintain strong, credible relationships with key IT and business stakeholders, as well as third-party vendors and strategic suppliers.
• Write and maintain custom programs and scripts, and configure ERP applications to support business requirements.
• Analyze existing infrastructure and lead or contribute to system enhancements and optimizations.
• Lead the integration and release of new applications and updates into the existing environment, ensuring service acceptance criteria and operational deliverables are met prior to handover.
• Maintain a comprehensive and up-to-date knowledge base covering application architecture, common issues, support procedures, and FAQs.
• Proactively monitor applications and environments (alerts, performance, system health) to identify and address potential issues before they impact users.
• Support configuration and customization of Production and Sandbox D365 environments using tools such as Lifecycle Services (LCS), Power Platform, and Azure.
• Ensure data quality, integrity, and consistency across enterprise systems by adhering to approved workflows and procedures.
• Understand and comply with Sarbanes-Oxley (SOX) control requirements, supporting audit preparation and remediation activities as required.
• Ensure compliance with company standards, security policies, and operational procedures to safeguard application integrity.
• Stay current on D365 features, updates, and best practices, as well as organizational standards, through participation in change governance forums (e.g., CAB, VMOB).
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned
  
  

• 5–7 years of progressively responsible technical experience, including experience in a team lead or senior technical role.
• At least 5 years of hands-on technical experience with Microsoft Dynamics 365 Finance & Operations.
• Strong working knowledge of Windows Server, Windows desktop environments, SQL Server, Azure, and the Power Platform.
• Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical audiences.
• Strong technical troubleshooting and diagnostic skills across application and infrastructure layers.
• Proven customer-focused mindset with the ability to resolve issues effectively and deliver solutions that meet business needs.
• Strong organizational, analytical, and conceptual skills with a high attention to detail.
  
  

Role: EPM Cloud Solution Architect

Location: Remote

Job Description:

We are looking for an experienced Oracle EPM Cloud Solution Architect with strong techno-functional expertise to lead end-to-end EPM implementations. The candidate should have hands-on experience with EPBCS, PCMCS, FCCS, and ARCCS and be capable of designing scalable solutions based on business requirements.

Responsibilities:

• Design and implement Oracle EPM Cloud solutions across modules such as EPBCS, PCMCS, FCCS, and ARCCS.
• Lead requirement gathering and solution workshops with business stakeholders.
• Provide techno-functional guidance throughout the project lifecycle.
• Translate business needs into technical EPM solutions.
• Lead the end-to-end solution architecture and delivery of EPM projects.

Required Skills:

• Strong experience with Oracle EPM Cloud modules (EPBCS, PCMCS, FCCS, ARCCS).
• Experience working as a Solution Architect in EPM implementations.
• Good understanding of financial planning, consolidation, and reconciliation processes.
• Ability to lead workshops and collaborate with business and technical teams.