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Community Maintenance Landscape Manager
Primary Function:
The Community Maintenance and Landscape Manager (the “CMLM”) will be primarily
responsible for overseeing the aesthetics of all Old Town residential communities which
includes amenity and landscape planning and installation for new communities, repair and
upkeep of existing communities, and general oversite of the various property owners’
associations in partnership with our third-party management vendors. In collaboration with
the Project Executive over Land Development, the CMLM owns the fulfillment &
maintenance of the design aesthetic for each community Old Town develops.
Contribution to Company Mission and Vision:
The CMLM shall work collaboratively to ensure that the Company continues to create
communities that flourish, while supporting the foundational principles of pursuing
outstanding locations and timeless designs. The CMLM shall maintain the integrity of the
Old Town brand in all aspects of their position while contributing to the values of gratitude,
ownership, perseverance, accountability and innovation.
Role Absolutes:
1. Be involved in landscape design & Lead long-term landscape maintenance of
the community
2. Manage Builders
3. Own the release of Maintenance Bonds
Primary Responsibilities:
Work with the leadership team to participate in early land planning exercises to understand the
overall needs of the community and inform planning based on existing communities.
Accomplish the stated project objectives within the stipulated time of all assigned
projects.
Ensure that all project requirements are completed; at the same time ensure that quality,
cost and time are properly managed.
Document and store lot conditions through pictures.
Secure competitive bids and make award recommendations of responsive/responsible
contractors.
Supervise subcontractors for compliance with construction documents, quality
requirements and critical path schedule.
Review/approve payment of subcontractor pay applications and purchase orders
Supervise Grounds Maintenance Manager for successful pre and post lot inspections & on-going
community maintenance for the remaining life cycle of the development, post
construction turnover
Assist in developing accurate cost projections; scope, budget and schedule.
Monitor and coordinate the work effort of all consultants and subcontractors to ensure
their scope of work is in conformance with the project budget, schedule, and development
guidelines.
Schedule maintenance and repairs, regularly inspect property to ensure it is in good
working order, quickly resolve emergency maintenance issues in coordination with the
Grounds Maintenance Manager.
Keep open dialogue with Owners on vacancies, tenants, physical condition of property and
financial issues.
Maintain property by investigating and resolving complaints, completing repairs, and
contracting with landscaping and snow removal services.
Participate in HOA meetings in support of the Community Manager role.
Support the Community Manager role in accurate budget creation and adherence to
operating budgets.
Architecture Review Board – attend bi-weekly ARB meetings and coordinate architectural
approvals in partnership with legal administrator.
Serve on ARB providing detailed input on all builder plan submissions to the board.
Review homebuilder landscape plans for approval for each community that Old Town
manages and confirm installation per plan.
Manage all property owner maintenance issues that fall outside of the HOA property
management services agreement.
Maintain building systems by contracting for maintenance services and supervising repairs
for all Old Town owned properties not managed by third party services (HQ, Field Office,
future development sites).
Provide accurate documentation, reporting, and data collection to ensure compliance with
any financial reporting requirements.
Maintain maintenance logs and report on activities per property/community.
Ensure health and safety policies are in compliance.
Attend weekly/monthly/quarterly project meetings with agendas that include status
updates and tasks to be accomplished.
Other duties as assigned
Education and Experience:
• Minimum high school diploma or equivalent required.
• Valid, unrestricted driver’s license and good driving record required.
• Minimum 5 years in construction, development design and/or land & site
development.
• Must be able to read, understand and evaluate civil engineering, dry utility, and
landscape plans.
• Good written, oral, organizational and math skills.
• Must possess professional attitude to represent the company in a positive manner.
• Ability to perform multiple detail-oriented tasks with simultaneous deadlines in a
professional matter.
• Knowledge in Microsoft Office (Word, Excel) and Microsoft Project a plus.
• Excellent project management, organizational, time management, and planning
skills. Strong customer service skills are a plus.
Reporting:
The Community Maintenance and Landscape Manager will report directly to the Land
Development Project Executive.
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential-related building projects.
The Role We Want You For
The Community Engagement Specialist will be responsible for supporting place-based community engagement efforts for a large-scale data center project in Haskell, Texas. This role will help build trusted relationships with local stakeholders, support workforce and skilled trades initiatives, and expand participation of local businesses in project opportunities. The Community Engagement Specialist will collaborate closely with project leadership, procurement, finance, and construction teams to ensure meaningful local impact throughout the life of the project.
The Specifics of the Role
- Execute a Haskell-focused community engagement strategy aligned with project goals.
- Lead the organization of community meetings, listening sessions, workforce events, and local nonprofit engagements.
- Serve as the primary liaison with local stakeholders including city officials, school districts, workforce boards, community colleges, and nonprofit organizations.
- Research and track local social and economic issues and community priorities within Haskell County and surrounding communities.
- Work in conjunction with Procurement and Finance to communicate Local Business opportunities to internal teams and external partners.
- Maintain records of prime subcontractor Local Business commitments and utilization.
- Compile and maintain a directory of local vendors and potential bidders.
- Support outreach events and networking opportunities to promote project contracting opportunities.
- Collaborate with project teams to track first-tier and second-tier Local Business participation.
- Assist with collection and reporting of hyper-local, local, and regional spend data.
- Support workforce initiatives aligned with site work, MEP, concrete, steel, and general labor trades.
- Assist project teams with tracking and monitoring participation of local residents in construction trades.
- Coordinate data gathering and reporting for workforce programs, site tours, internships, and pre-apprenticeship efforts.
- Support partnerships with local school districts, community colleges, and workforce boards.
- Assist with development and maintenance of reports and dashboards related to community engagement, Local Business utilization, and workforce outcomes.
- Provide community engagement and local impact information to support proposals and presentations.
- Maintain organized records and documentation.
- Attend meetings and events with organizations that support community engagement, workforce development, and local economic inclusion.
- Perform other duties as assigned
Requirements
- Associate’s Degree or higher from an accredited institution and at least 3 years of related experience, or equivalent combination of education and experience.
- Experience or demonstrated interest in community engagement, workforce development, or local economic development.
- Strong organizational, planning, and documentation skills.
- Effective verbal and written communication skills.
- Ability to work independently in a fast-paced construction or infrastructure environment.
- Proficient in Microsoft Office Suite, including intermediate Excel skills.
- Ability to work onsite full-time in Haskell, TX.
- Some travel throughout Haskell and surrounding counties.
Some Things You Should Know
- No other builder can offer the collaborative design-build approach that Clayco does.
- We work on creative, complex, award-winning, high-profile jobs.
- The pace is fast!
Why Clayco?
- 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
- 2025 ENR Midwest – Midwest Contractor (#1).
- 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
- 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
- 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).
Benefits
- Discretionary Annual Bonus: Subject to company and individual performance.
- Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
- Subject to company and individual performance.
Compensation
- The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
This is a hybrid position requiring up to 2 days (Tuesday and Wednesday) each week in-person in our office located in the Streeterville/Mag Mile area of downtown Chicago, IL.
JOB SUMMARY
The Community Manager, Emerging DO Platform plays a critical role in shaping and growing a newly launched, high‑impact digital platform serving Doctors of Osteopathic Medicine (DOs) and medical students nationwide. As part of AOIA’s innovation arm, this role sits at the intersection of community, technology, and service—supporting a rapidly expanding user base while helping define the future of engagement for the profession.
This position is responsible for cultivating a vibrant, inclusive, and highly engaged online community by delivering exceptional member service, ensuring platform quality and functionality, and fostering meaningful connections across the DO continuum. The Community Manager serves as the primary point of contact for users, leads day‑to‑day community operations and moderation, and partners cross‑functionally to support events, content, and platform enhancements.
This is an exciting opportunity to join a growing, forward‑thinking team at a pivotal moment—contributing to a flagship initiative designed to scale, evolve, and make a lasting impact across the osteopathic community.
ESSENTIAL FUNCTIONS
Online Community Management:
- Serve as the primary point of contact for all AOIA Emerging DO Platform community interactions, including customer service inquiries, user engagement, and conflict resolution.
- Respond to community needs and inquiries in a timely, service-oriented manner.
- Actively engage in relevant forums, groups, and social media platforms to promote the Platform and build visibility.
- Develop and implement strategies to grow and sustain an active, positive, and inclusive online community.
- Moderate user-generated content, facilitate discussions, and ensure compliance with community guidelines and organizational policies.
- Analyze community metrics and feedback to inform improvements and report on community health.
Operations:
- Gather and synthesize community feedback to inform platform enhancements and organizational strategy.
- Support the creation and distribution of marketing materials, website editing, social media content, and community updates.
- Maintain and improve data accuracy, supporting reporting functions and ensuring the integrity of organizational data.
- Consistently manage the scheduling and logistics of in‑person and virtual meetings; may be asked to prepare and present reports, updates and/or program recommendations.
- Collaborate with internal and external stakeholders to ensure successful event execution and follow-up.
- Assist with budget monitoring and reporting, and support timely processing of invoices, reimbursements, and payments in collaboration with Finance (AP/AR).
- Other duties as assigned
Qualifications:
Mandatory
- Minimum of five years of experience in online community management, customer support, or related professional environment.
- Proficiency with online community platforms and proven track record of growing engagement, building relationships, and fostering community across audiences.
- Demonstrated competence for assessing and managing competing priorities in a deadline-driven environment.
- Keen attention to detail and capacity to work independently with minimal guidance and/or supervision on assigned tasks.
- Strong interpersonal skills with ability to work well in teams.
- Superior communications, organizational and problem-solving skills.
- Advanced proficiency in Microsoft Office applications including PowerPoint and Excel; experience with project management tools (e.g. Asana), Salesforce/Fonteva, Analytics Platforms (e.g. Google Analytics), generative AI tools, and basic website editing (e.g. Squarespace).
Preferred
- Previous experience in product and community engagement, especially in healthcare or education.
- Previous administrative or operational experience working in Graduate Medical Education.
- Previous experience supporting a mentorship program.
- Bachelor’s degree in a relevant field.
WORKING CONDITIONS
Physical Demands
Work is generally sedentary in nature, but requires occasional standing, walking, lifting and moving objects (up to 25 pounds). Requires manual dexterity to use computer, telephone and peripherals. Incumbent may occasionally work prolonged or irregular hours, including evenings and weekends.
Mental Demands
Work is performed in a fast paced, dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders.
Office Environment
Work is performed in a normal office environment. This position will follow a hybrid model of 1-2 days a week in the AOIA office. The remainder may be done remotely.
Travel
Overnight domestic travel is expected 3-4 times a year for meetings and conferences.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.
Job Description
Community Health Care Manager - Evans
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.
Knowledge / Skills / Abilities
* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs, as needed or requested.
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance
Education or Formal Training
* HS Graduate or GED required
Licensure/Certifications
* Valid Colorado Driver License and Insurance required.
Work Environment Physical Requirements
* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in confined spaces within proximity to other staff, noise, and discussions
Job Responsibilities/ Essential Functions:
* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.
Other Duties as Assigned:
* Provide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Job Description
Community Health Care Manager
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.
nowledge / Skills / Abilities
* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs as needed or requested.
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance
Education or Formal Training
* HS Graduate or GED required
Licensure/Certifications
* Valid Colorado Driver License and Insurance required.
Work Environment Physical Requirements
* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in spaces within proximity to other staff, noise, and discussions
Job Responsibilities/ Essential Functions:
* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.
Other Duties as Assigned:
* P rovide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
ABOUT THE POSITION:
The Urban Dove Team Charter School seeks a dedicated and dynamic Family Engagement Coordinator to join our team. This vital role focuses on fostering strong relationships between the school, students, and their families, as well as with community partners, to enhance the educational experience and support our students' success. You will be at the heart of our community outreach efforts, creating a welcoming and inclusive environment for all families and ensuring their active involvement in our educational programs. This role demands a proactive approach to enhancing parent engagement through effective communication, collaboration, and the organization of events that bridge the gap between home and school. You will also be instrumental in guiding our staff on best practices for parent communication and involvement, contributing to our digital content, and playing a key role in the coordination of special events and marketing initiatives aimed at attracting prospective students.
ABOUT THE ORGANIZATION:
Urban Dove Team Charter seeks a dynamic, dedicated individual for the Family Engagement Coordinator position.The Family Engagement Coordinator creates a welcoming atmosphere for all, fostering enhanced parent involvement through collaboration with school, community groups, and parents. This role addresses concerns, organizes parent-centric events, strengthens ties with community partners, and facilitates home visits. They also guide staff on effective parent communication, manage outreach initiatives, and aid in the creation of UD Team's digital content and special event coordination.
CORE RESPONSIBILITIES:
- Foster a welcoming environment for students, families, staff, and visitors.
- Enhance parent engagement by collaborating with school and community groups.
- Address parent and community concerns, ranging from school policies to facility matters.
- Organize regular parent meetings, events, and informational sessions.
- Strengthen partnerships with community organizations supporting our educational agenda.
- Plan and oversee open school nights and other community-centric events.
- Facilitate home visits to gather insights on parental needs.
- Train staff in effective parent communication and collaboration techniques.
- Cultivate relationships with community associations and organize outreach initiatives.
- Collaborate with staff on content for UD Team's website and newsletters.
- Coordinate special events
- Develop marketing plans alongside the D.O.O to attract prospective students.
Requirements:
- Associate's degree or successful completion of business/secretarial training; Bachelor’s degree preferred
- 3 – 5 years of experience in education preferred
- Knowledge of office equipment such as computers, printers, copiers, and fax machines, and proficiency with software such as Microsoft Suite
- Knowledge of ATS preferred
- Comfort with and aptitude for learning new technology systems
- Demonstrated ability to “multi-task” and deliver high quality work
- Commitment to the UD Team mission and core values of Teamwork, Leadership, and Communication
- Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
- Ability to function well as part of a team and work independently
- Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor
- ??Ability to actively engage with students and move throughout the school as needed.
- Ability to navigate stairs and assist with setup or materials as required. Accommodations available per ADA.
Compensation: $52,000 to $54,080 annually based on years of experience and education.
Benefits: Urban Dove provides a robust benefits package designed to support employee well-being, including medical, dental, and vision coverage; retirement benefits with employer match; generous paid time off; paid parental leave; and employee wellness supports
OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.
OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.
EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation details: 52 Yearly Salary
PI6e8a958b3aa3-3631
Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant.
You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty.
Key Responsibilities
Community Engagement Strategy & Execution
- Own and execute cross-platform community engagement strategies
- Define platform-specific engagement approaches aligned to audience behavior and brand objectives
- Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
- Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
- Build scalable frameworks that drive UGC, participation, and community advocacy
- Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
- Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
- Execute advocacy programs tied to campaigns, launches, and cultural moments
- Develop repeatable workflows, outreach playbooks, and activation guardrails
- Turn high-value interactions into shareable, brand-building moments
- Provide expertise on community tools, partner ecosystems, and activation technologies
- Serve as the editorial lead for all community interactions
- Develop and maintain response guidelines, tone of voice, and engagement standards
- Ensure brand-safe moderation with consistency, speed, and quality
- Monitor sentiment, trends, and behavioral signals across platforms
- Translate insights into campaign strategy and rapid-response opportunities
- Leverage listening tools to improve engagement quality and responsiveness
- Stay current on emerging platforms, tools, and cultural trends
- Monitor and triage sensitive or high-risk interactions
- Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
- Protect brand reputation through timely, accurate, and thoughtful responses
- Track and analyze KPIs across:
- Engagement quality
- Sentiment
- Participation
- Response time/performance
- Measure impact of gifting, seeding, and advocacy programs
- Contribute to performance reporting and strategic recommendations
- Drive continuous improvement through test-and-learn optimization
- 4-6 years of experience in community management, social engagement, or audience strategy
- Proven success managing high-volume brand social presence and moderation
- Experience executing gifting, seeding, and advocacy programs
- Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
- Exceptional written communication and brand voice control
- Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
- Strong judgment in reputation-sensitive and escalation scenarios
- Ability to translate insights into clear, strategic recommendations
- Comfortable operating in fast-paced, culture-driven environments
You are a culture-first operator who understands how brands show up in conversation—not just campaigns. You’re deeply attuned to tone, timing, and audience nuance, and you thrive in real-time environments where speed + judgment matter.
You see community not as moderation—but as a strategic growth lever for relevance, loyalty, and trust.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Community Relations Manager I: Location: Could be based out of Lehigh Valley, PA, New York, NY, or Washington, DC A Community Relations Manager acts as a workplace liaison, mediating between community properties, management, and employees to ensure contract compliance, rapport, resolving escalations and grievances, and fostering positive communication.
They are essential for maintaining a cooperative, informed, and productive work environment by conducting correspondence, investigations, delivering training, and ensuring policy adherence.
Astound ambassador to the multifamily community and advocates for the multifamily community with internal stakeholders Negotiate renewal of 40 units & under contracts to maximize retention of current bulk base while maintaining margins As a key member of the multifamily team, provide insight into bulk community in the renewal cycle Facilitate swift resolution to any issues that may arise at the multifamily community Address any community-wide service problems and escalated resident issues Consistently communicate pertinent information to the property manager Maintain an ongoing relationship to foster a partnering atmosphere Conduct face-to-face or virtual visits of the entire property portfolio Review quarterly building scorecards with assigned portfolio Coordinate with property management all on-boarding and renewal events at the property Work to close any gaps in service perceptions between Astound and the property Utilize promotional campaigns, onsite activities and internal resources to achieve established goals Provide training on all new and existing products and solutions Other duties as assigned What You Bring to the Table: 2-5 years' experience as a liaison between company and clients preferred A high level of professionalism and customer service focus are critical Excellent verbal and written communication skills, ability to multi-task, pay strong attention to detail and thorough follow-up skills are required Identify the appropriate internal resources to resolve building related issues Heavily involved with internal cross-functional teams Education: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The base salary range for this position is $65,000- $75,000 annually, plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Our client, a leading global CPG organization, is seeking a Social Media & Community Manager to lead how its brands actively engage in conversation, culture, and community. This role owns day-to-day engagement strategy and execution—ensuring the brand’s social presence is human, responsive, and culturally relevant.
You will play a critical role in shaping how iconic consumer brands connect with audiences in real time, turning everyday interactions into meaningful brand moments that drive relevance and loyalty.
Key Responsibilities
Community Engagement Strategy & Execution
- Own and execute cross-platform community engagement strategies
- Define platform-specific engagement approaches aligned to audience behavior and brand objectives
- Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
- Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
- Build scalable frameworks that drive UGC, participation, and community advocacy
- Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
- Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
- Execute advocacy programs tied to campaigns, launches, and cultural moments
- Develop repeatable workflows, outreach playbooks, and activation guardrails
- Turn high-value interactions into shareable, brand-building moments
- Provide expertise on community tools, partner ecosystems, and activation technologies
- Serve as the editorial lead for all community interactions
- Develop and maintain response guidelines, tone of voice, and engagement standards
- Ensure brand-safe moderation with consistency, speed, and quality
- Monitor sentiment, trends, and behavioral signals across platforms
- Translate insights into campaign strategy and rapid-response opportunities
- Leverage listening tools to improve engagement quality and responsiveness
- Stay current on emerging platforms, tools, and cultural trends
- Monitor and triage sensitive or high-risk interactions
- Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
- Protect brand reputation through timely, accurate, and thoughtful responses
- Track and analyze KPIs across:
- Engagement quality
- Sentiment
- Participation
- Response time/performance
- Measure impact of gifting, seeding, and advocacy programs
- Contribute to performance reporting and strategic recommendations
- Drive continuous improvement through test-and-learn optimization
- 4-6 years of experience in community management, social engagement, or audience strategy
- Proven success managing high-volume brand social presence and moderation
- Experience executing gifting, seeding, and advocacy programs
- Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
- Exceptional written communication and brand voice control
- Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
- Strong judgment in reputation-sensitive and escalation scenarios
- Ability to translate insights into clear, strategic recommendations
- Comfortable operating in fast-paced, culture-driven environments
You are a culture-first operator who understands how brands show up in conversation—not just campaigns. You’re deeply attuned to tone, timing, and audience nuance, and you thrive in real-time environments where speed + judgment matter.
You see community not as moderation—but as a strategic growth lever for relevance, loyalty, and trust.
Summary
The Community Standards Coordinator has primary responsibility for working with the student conduct process, providing support to students facing a range of challenges including but not limited to issues related to regulating behavior and managing conduct, and serve as a role model for, and advise a wide variety of students. The Community Standards Coordinator will help plan and provide a variety of interventions, referrals and follow up services, maintain accurate and professional case records and provide outreach and education about these services to the campus community.
The Community Standards Coordinator provides support to the Dean of Students and serves as a member of the Student Life team, who are committed to creating a campus community where all are welcomed, supported, and safe. The Community Standards Coordinator supports case management for students, families, and guests interacting with the Dean of Students office, assists with crisis response, serves as a lead member of the Care Team, and provides leadership in the process of educating students on the Code of Student Conduct and the behavioral standards of the campus community.
Essential Duties & Responsibilities
- Educate about and enforce community standards: Follow protocols that facilitate prompt and thorough follow-up on all reports (general incident reports, bias concerns, grievance complaints) with effective and professional record-keeping. Serve as a primary administrative hearing officer for student conduct violations. Maintain accurate and up-to-date records in Maxient.
- Maintain and support the student conduct process and procedures: Provide leadership within the student conduct system by coordinating hearing panels, meeting with students and families, and participating in and/or monitoring investigative processes. Serve as investigator in bias or Title IX complaints, completing annual trainings and/or certifications as needed. Ensure accurate and professional record keeping as it relates to student conduct investigations, hearings, and sanctions. Recruit and train hearing panelists and administrative hearing officers, create and/or revise hearing materials, make updates to the student conduct database, and serve in other conduct-related roles as appropriate.
- Support student-care initiatives: Serve as a lead member of the Care Team. Assist the Dean of Students and other staff with outreach and response to reports of student concern. Document all case management concerns, issues, and follow up in the Maxient case management system.
- Program Support: Provide support to the Bias Incident Response Team (BIRT) through student intake or with the investigative process. Assist with the training of staff members and student paraprofessionals to respond appropriately to emergency, crisis and other difficult student situations and to document follow-up promptly and effectively. Intervene with students and/or parents in a variety of highly emotional or tense situations in an effort to stabilize or resolve before escalating to the Dean of Students. Represent Student Life at admission visit days, orientation programs, and in other on-and-off campus settings.
- Education outreach and student mentoring/advising: Provide education and support to students, faculty, and staff to help recognize and respond to students in distress or crisis, national/local trends in student health and success, and issues related to student academic or personal concerns. Create and mentor team of students who serve as peer-mentors or peer-educators on topics related to personal wellness, campus resources, and compliance/community standards. Collaborate with Student Involvement staff, Counseling Center staff, and other campus partners in outreach activities, as appropriate. May include service on departmental, Division, University or ad-hoc committees, advising student organizations, projects, or other duties as assigned.
- Routine Responsibilities: Support the operations of the student life office which facilitates daily inquiries, requests, and concerns from students, employees, families, and others, whether in-person, via email, or via phone call, and work to route those to the best person/office at SXU for proper resolution. Support student activities and events with some after hours participation. Work with the SLP on Call team to coordinate and provide ongoing training for paraprofessional staff.
- Duty Responsibilities/Student Life Professional on Call
- Serve in an evening and weekend duty rotation system over 10 months. While on call, serve as a resource to University Housing Staff and Public Safety. The Student Life Professional on Call is expected to remain on campus or be within 15 minutes of campus.
- The Student Life Professional on Call will carry a duty mobile phone and respond to all calls.
- The Student Life Professional on Call will follow duty procedures and notify appropriate staff members regarding situations that impact the University community/ residence halls and/or students.
- This is a live-in position. Compensation includes a furnished apartment, internet, laundry (in building). A pet is permitted with signed agreement.
- Description of Hours: Mondays through Fridays, 8:30am to 4:30pm. Some nights, weekends, and special-event attendance required (on call, etc.)
Qualifications
- A bachelor's degree in education, human resources, political science, social work, or related field;
- Minimum of 1 to 2 years professional experience, preferably in a college/university setting, responding to student conduct or crises, providing direct service to students in distress, with evidence of successful partnerships with students, families, faculty, and staff;
- Experience in program development, education and outreach efforts, marketing, and/or training;
- Commitment to fostering student learning and support in a diverse and inclusive environment, shaped by the Core Values of the University and the Critical Concerns of the Sisters of Mercy and the Conference for Mercy in Higher Education.
- A developmental understanding of college students and a desire to facilitate student academic and personal success in a highly relational, supportive, and challenging yet service-oriented environment.
- Experience in interpreting and implementing relevant compliance practices and legal requirements (per Title IX. VAWA, Clery Act, etc.) and related federal, state, and local laws, regulations, and guidance in a university environment.
- Experience with behavioral intervention and threat assessment.
- Ability to balance daily demands and unexpected situations within a fast-paced and highly collaborative environment
- Bilingual Spanish speaking.
- Evidence of effective collaboration with key campus partners and stakeholders.
Additional Expectations
We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.
The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.
Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.
