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Job Summary
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7:30am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
Education & Experience
- At least 1 year of progressive experience in a hotel or a related field required.
- High School diploma or equivalent required.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
- Must be able to work independently and with minimal supervision.
- Knowledge of Accounting Principles.
- Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
- Must be proficient in Windows operating systems, company approved spreadsheets and word processing.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be able to work in a self-managed environment.
- Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
- Must maintain composure and objectivity under pressure.
Requirements
Job Duties & Functions
- Approach all encounters with guests and associates in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Initiate and complete the End of Day process.
- Run all reports as required for Food and Beverage audit.
- Complete the Night Audit checklist for computer procedures daily.
- Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.).
- Maintain cashiering responsibilities as per Front Office procedures according to hotel standards.
- Maintain Front Office computer system operation according to the hotels standards.
- Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
- Follow up to ensure periodic checks by the Security are made of building and guest corridors to ensure all areas are locked and secured (property specific)
- Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
- Follow safety and emergency procedures according to hotel standards.
- Maintain proper record keeping (i.e., log books, etc.) according to hotel standards.
- Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills.
- Maintain radio contact with other associates during entire shift.
- Have a working knowledge of security procedures.
- Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
- Prepare and distribute the Daily Flash Report as needed.
- Transfer the master or house accounts as necessary.
- Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s.
- Train any new Night Auditors as requested by management.
- Run morning reports according to Avion Hospitality procedures.
- Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
- Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
- Handle items for “Lost and Found” according to the standard.
- Complete any reports as requested by management in a timely manner.
- Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary).
- As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests.
- Attend meetings as required by management.
- Perform any other duties as requested by the Guest Services Manager or any other member of management.
Ocean House Collection
Ocean House Collection
Chef De Cuisine Coast
Chef de Cuisine
A Collection Unlike Any Other
The Ocean House Collections includes 3 luxury properties. The Ocean House features 49 luxury guest rooms, 18 signature suites. The Cottage Collection includes 10 privately owned vacation homes. The Ocean & Harvest Spa is a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and outdoor meeting space. Up to 8 unique dining options during summer season including Coast, a Forbes Travel Guide 5 Star rated fine dining experience.
The Weekapaug Inn offers quintessentially New England accommodations that effortlessly combine casual comfort and luxurious furnishings. The Inn features 31 unique guest rooms and 4 two-bedrooms signature suites. Farm-to-table dining utilizes the finest and freshest locally sourced ingredients, and inspired amenities and resort activities are designed to create extraordinary guest experiences.
The Watch Hill Inn established in 1845, Watch Hill Inn carries with it a unique history marked by fame, natural disasters and, among all, resilience. Chic, minimalist decor intertwines with cutting edge technology like complimentary Apple TV, Netflix and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21 suite style accommodations with unrestricted access to dining, amenities, and resort activities at both Ocean House and Weekapaug Inn.
Scope of Position
Responsible for all aspects of managing the kitchen and kitchen staff for service in the Seasonal Outdoor Outlets ensuring the quality preparation of all menu items and proper handling/storage of all food items in accordance with standards. Assists and coordinates the purchase of all food and develops menus, maintaining approved food costs and labor costs for the Coast Restaurant.
The ideal candidate will be a talented culinarian experienced in handling a wide range of administrative and kitchen related tasks and will be able to work independently with little or no supervision. This person must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting a luxury food and beverage operation at a five-star level.
The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role. Expert level written and verbal communication skills, strong decision-making ability and attention to detail are equally important
Schedule Requirements
The operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all exempt team members may be required to work extended shifts and additional days based on business demands. Working more than eight hours per day and more than five consecutive days as needed is an essential job function for all exempt roles. Travel may be required and may include some overnight stays. All exempt team members should be responsible in scheduling their time off. The busiest of days during the season (Memorial Day through Columbus Day) are the weekend days from Friday thru Sunday and on holiday weekends that are celebrated on Mondays, this can include Mondays. All exempt staff must be aware and able to work all weekends; requesting time off for a holiday weekend may not and will likely not be granted. The more flexible you are the more you can learn, grow, earn.
Key Responsibilities:
- Maintain complete knowledge of and ensure staff's compliance with all departmental/hotel policies and procedures.
- Establish the day's priorities and assign production and prep task to staff to execute.
- Communicate additions or changes to the assignments as they arise throughout the shift.
- Identify situations which compromise the department's standards and delegate these tasks.
- Take physical inventory of specified food items for daily inventory.
- Review the market list.
- Requisition the days supplies and ensure that they are received and stored correctly.
- Ensure quality of products received.
- Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
- Ensure that recipe cards, production schedules, plating guides, photographs are current and posted.
- Ensure that all staff prepares menu items following recipes and yield guides, according to department standards.
- Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
- Work on-line during service.
- Be aware of any shortages and make arrangements before the item runs out.
- Ensure that F&B Service Staff are informed of 86'd items and amount of available menu specials throughout the meal period.
- Conduct frequent walk troughs of each kitchen area and direct respective personnel to correct any deficiencies.
- Ensure that quality and details are being maintained.
- Inspect the cleanliness of the line, floor, all kitchens stations and direct staff to rectify any deficiencies.
- Ensure that staff maintain and strictly abide by state sanitation/health regulations and hotel requirements.
- Maintain proper storage procedures as specified by Health Department and hotel requirements.
- Instruct staff in the correct usage and care of all machinery in the kitchen operation, stressing safety.
- Assist Catering department with developing special menus for functions; meet with clients as requested.
- Supervise and direct the organization and preparation of food for the employee cafeteria.
- Review sales and food cost daily; resolve any discrepancies with the Controller.
- Minimize waste and maintain controls to attain forecasted food and labor costs.
- Oversee and direct training of new hires in specified phases of the kitchen operation.
- Maintain an on-going training program for existing staff. Reevaluate positions in the kitchen and make changes wherever necessary.
- Provide feedback to staff on their performance; handle disciplinary problems and counsel employees according to hotel standards.
- Conduct scheduled performance appraisals.
- Prepare weekly work schedules for all kitchen personnel in accordance with staffing guidelines and forecasted labor costs. Adjust schedules throughout the week to meet business demands.
- Prepare an annual budget for a competitive market analysis.
- Conduct market experiential analysis of other agreed upon dining establishment and prepare overviews/presentations on learnings with suggested improvements in service, menu, and flavor profiles to the Executive Committee.
- Responsible for practicing, managing, and promoting the Company’s Statement of Purpose, Service Excellence Pillars, and Declarations so that it becomes an intricate part of the everyday operation.
- Represent the Company with a positive attitude and professional presentation.
- Follow sustainability guidelines and practices related to the Company’s sustainability programs.
- Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the role.
Key Relationships:
Internal:
Reports to the Executive Chef and maintains relations with Kitchen Staff, Stewarding Staff, F&B Staff.
External:
Has regular contact with vendors and outside agencies when deemed by management. Maintains appropriate relationships with these and other constituencies in order to enhance the image of the Company and the attainment of its objectives.
Key Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain a climate that attracts, retains, and motivates top quality personnel.
- Train, appraise, supervise, support, develop, and guide qualified personnel, both paid and Volunteers.
- Responsible for practicing, managing, and promoting OHM’s Mission and Values so that it becomes an intricate part of the everyday operation.
- Represent the Company with a positive attitude and professional attire
- Follow sustainability guidelines and practices related to Ocean House Collection’s sustainability programs
- Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the role.
Required Job Knowledge and Skills
- Ability to perform job functions with attention to detail, speed and accuracy under pressure of tense/confrontational situations.
- Uphold the Company standards, policies and procedures.
- Prioritize and organize tasks and work area
- Ability to remain calm and resolve problems using good judgement as interpreted by the management
- Follow directions
- Work cohesively with co-workers as part of a team
- Maintain confidentiality of guest/employee information and pertinent hotel data
Experience:
- Minimum of 4 years’ experience in culinary operations with demonstrated success, preferably in the luxury resort sector.
- 2 years supervisory or managerial experience in related disciplines
- 2 years fine dining experience preferred
Education:
- College degree or equivalent work experience
Physical Requirements:
See below Physical conditions description
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
Responsible for supervising the daily activities of the heart-of-house operations and team members in accordance with department policies and procedures. Interacts with fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Ensures the needs of the guests are accommodated.
- Ensures the general cleanliness of the heart-of-house, and the entire venue.
- Participate in interviewing, hiring, and training new applicants and team member development of all subordinates.
- Responsible for the scheduling of assigned departments (where applicable).
- Participates in growth opportunities and team member development of all heart-of-house team members.
- Ensures safety, quality, and recipe accuracy.
- Manage the execution of regular service, catering, take-out, delivery, and all in-venue/off-premise events.
- Ensures Department of Health and company sanitation standards.
- Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies.
- Coaches and develops heart-of-house team members by setting clear guidelines and expectations.
- Responsible for all mechanical systems being in good working order and compliant with all federal, state, and local ordinances.
- Ensures all team members are compliant with all heart-of-house standards and procedures.
- Responsible for checking cover counts, BEOs, and/or Fire Sheets.
- Ensures the preparation and delivery of menu-focus items to daily pre-service meetings.
- Proficient with all operational systems, which include payroll, inventory, and purchasing.
- Possesses in-depth knowledge of all recipes, and food menus and maintains station recipe books.
- Organize, develop and produce new recipes for potential new menu items and specials.
- Ensures the completion of all opening and closing procedures as prescribed by the company.
- Ensures expediting standards.
- Communicates clearly and concisely with all team members during service.
- Practical knowledge of the job duties of all supervised team members.
- Participates in overseeing the replacement or repair of all breakage, and damage to equipment or furniture.
- Attends, leads, and participates in any training sessions, departmental meetings, or daily pre-shift meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue sous chef training
EDUCATION/WORKING KNOWLEDGE:
- Minimum 2-3 years of previous Culinary supervisory/management experience within a high-volume kitchen setting is required.
- Two-year associate degree (60 credit hours) in Culinary Arts or equivalent work experience preferred.
- Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required.
- Must be organized, self-motivated, and proactive with strong attention to detail.
- Proficient with computers (Microsoft Products), POS, and HRIS technology.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must have strong problem-solving skills
- Excellent written and verbal communication skills required
- Ability to work under pressure and meet deadlines
- Must have good positive energy throughout the day
- Must be able to read the computer monitors and print legibly
- Must be able to bend, kneel, sit, and/or stand for extended periods of time
- Must be able to move quickly through work and set the pace in the office
- Must be able to push and lift up to 50 lbs.
- Small to Medium office environment
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- 5-25% Local Travel (United States)
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain a high level of confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
Hamilton County Supportive Housing Team Leader Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Hamilton County Supportive Housing Team Leader today! The Hamilton County Supportive Housing Team Leader Duties: 1.
Daily Activities Sign-in to Datis and enter the time that you started working Check Email, check previous days' daily progress notes-ensure accuracy, detail and completion Complete PM Daily Census Notes Walk the facility, Inside/outside, check each room (Ensure all mattress encasements are present and secured) Check freezers/refrigerators, food storage areas for organization needed and assign to staff to complete task.
Update menu Check in with staff on 15- hour Psychosocial education groups and chore activity (Make sure client scheduled for deep clean stays home for the day) Facilitate shift change report (Make sure your staff are reading pass-down emails) Discuss your findings from your morning walk with 1st and 2nd shift Participate with staff in food preparation/cleaning/documentation/client interaction to ensure quality and consistency Update client appointment calendar Screen PRN candidates on your assigned day Make sure you enter the time you stopped working at end of day 2.
Weekly Conduct and document weekly supervision with full-time staff/ schedule PRN staff for supervision as needed.
Check CSR spreadsheet and update Create shopping list and pick up order(s) Place food bank order and pick up Report facilities issues to Property Manager Turn in expense requests/update Sun Trust P-card site Update Treatment plans every 3 months (90 days) Ensure staff are adding documents to black medical records bag Ensure 3rd shift staff are replacing each client's 15 hour psychosocial for the week on Sundays.
3.
Monthly Monthly Fire Drill Vehicle inspection Update and submit CSRs Staff Schedules complete for the following month by the 15th of each month.
Menu/group-activity schedule due by the 25th Print and post paperwork by the end of the month EAP drills every quarter JOB PURPOSE/SUMMARY Summary of role of team : Ensure the implementation of daily activities for clients in the supportive housing program.
This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.
Summary of position : This position will ensure the implementation of daily activities for clients in the supportive housing program.
This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.
Is responsible for the direct supervision of the Mental Health Technicians and client's care, which requires a high level of interpersonal and supervisory skills, knowledge of recovery as it applies to the mental health setting and a high level of organization.
Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.
This individual will also be responsible for acting as a liaison with community agencies and families to advocate for the rights and preferences of clients and to facilitate the treatment process, provide advocacy, linkage, and referral services, provide mental health assessments and evaluations, facilitate groups, complete all documentation in a timely manner, participate in treatment team meetings with client's prescriber, participate in other related meetings as needed or as requested by clients and/or families, interface professionally with other agencies involved in the ecology of the family, provide therapeutic support and crisis intervention, uphold center policy and procedures, CARF standards, licensure requirements, MCO requirements, have knowledge/education in RE-ED philosophy and perform other duties as assigned.
TYPICAL WORKING CONDITIONS/ENVIRONMENT In a group home or other residential facility JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises.
Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
This job description does not constitute a written or implied contract of employment.
1.
Productivity Takes a lead role in hiring and retaining staff-maintains appropriate level of staffing Fills staff vacancies within 2 weeks of previous employee's termination Trains staff regarding program P&P Submits all concurrent reviews after Services Coordinator reviews each month Maintains regular office hours with variances approved by Housing Coordinator Assists in filling bed vacancies as required to ensure housing census goals Completes client's treatment plans/crisis plans; due every 3 months 100% of the time Ensures each supervised housing tech completes notes at the end of each shift Reviews all daily housing shift notes and MAR and any other Mental Health Tech documentation for accuracy and completeness ensuring all funder and CARF guidelines are met Will complete weekly note after the review of all mental health tech and housing documentation for the week Ensures each supervised housing tech attends quarterly meetings Ensures each Mental Health Tech completes required CARF training modules (Relias) Provides direct supervision weekly to Mental Health Tech and assists with personnel issues including approval of time off requests, timesheets and corrective action when warranted As needed, covers shifts to ensure staffing ratio of up to 12:1 2.
Case Manager Serve as advocate/liaison for supportive housing clients to secure services and reduce barriers to those services.
Comply with all clinical record-keeping responsibilities including, but not limited to: monthly and semi-annual productivity reports, group sign in sheets.
Maintain records of referrals and resources provided in Athena Attends and is timely to weekly Team meetings Attends supervision with supervisor on a weekly basis without tardiness Returns all texts/calls within 30 minutes of receiving the text/call.
When on call during after hour's staff returns all frontline staff texts/calls within 30 minutes of receiving the text/call in response to the need of the front line staff member.
Responds to all flags, emails and voicemails within 2 business days Maintains regular office hours with variances approved by Supervisor 3.
Reporting Verifies and completes daily the PM Daily Census (Heads on beds) Submits monthly menu to Housing Services Coordinator by the 25th of each month Ensures supervision logs are submitted to HR monthly Submits a monthly staffing schedule to services coordinator by the 25th of each month Maintains accurate spending records by ensuring receipts are uploaded and coded in SunTrust within 3 days of purchase and ensures all are coded by the end of each week Meets Program Clinical Needs Works in a multi-disciplinary team to meet the needs of the population and oversees house standards Handles client inquiries and addresses issues as appropriate Assists with and obtains mileage forms as necessary Responds to all flags, emails, and voicemails within 2 business days Completes and ensures all chart documentation within 2 business days Provides coverage as needed to meet standards of program Ensures clients are taken to Social Security office with their lease within 5 days of admission into housing to change their address and take care of any concerns in regards to their income Ensures clients are scheduled for an initial mental health intake within 7 business days of admission into housing Ensures clients are scheduled for a medical/health physical within 30 days of admission into housing, or ensures a physical was done 90 days prior to admission into housing and obtains documents for medical record Applies for food stamps for the client within 7 days of admission into housing Provides an accurate monthly coordinated schedule of activities by the 25th of each month Provides frontline staff with needed resources for daily Psycho-educational groups that coincide with the client's treatment plans Ensures the 15-hour Psychosocial Training Record is updated every 3 months in conjunction with treatment plans, this includes highlighting each area of training that correlates with each new treatment plan Ensures that the pass-down log is being utilized and reviewed, confirmed by the signature of each staff member from each shift Ensures all Patient health information is sent to medical records on a daily basis and that medical records are requested each time a client is seen by a provider in the community, unless paperwork is sent with the client Update and maintain the medications coming in and out of the house by updating and ensuring that the MAR is accurate and reflects the client's current medications prescribed 4.
Promotes and Maintains Positive Teamwork Organizes and develops team cohesion during weekly meetings with other housing Team Leaders and Services Coordinator Meets with staff in supervision on a consistent basis (once a week) to address and identify any concerns Communicates with PRN staff when needed and is made available once a week to support staff and assist with any concerns or needs staff may have Demonstrates consideration and concern for fellow workers and promotes harmonious relationships and attitudes 5.
Networking Maintains positive relationships with internal departments to meet program needs and maximize growth Develops a positive working relationship with outside agencies to meet program needs Gives and receives appropriate feedback Communicates directly and approaches conflict with a problem-solving approach COMPENSATION: Starting salary for this position is approximately $17.40/hour
- $19.85/hour based on relevant experience and education.
Schedule: Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.
Travel : Maintaining a dependable vehicle and certified driver status is a condition of employment.
Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.
Must be capable of driving your personal vehicle to transport clients as necessary.
Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.
Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.
Equipment/Technical Competency : Proficiency utilizing computers, cell phone, text messaging, and email are all required for this role.
Must have the ability to document in the Electronic medical record using correct grammar, punctuation, and spelling.
Equipment/Technology: This position does require use of computer, Microsoft office, Excel, virtual meetings, outside agency portals, cell phone, text messaging, and email capabilities.
QUALIFICATIONS
- Hamilton County Supportive Housing Team Leader Experience / Knowledge: Minimum of two years of related work experience Education / License: High School Diploma and 10 years' experience in direct care or a Bachelor's Degree in health related field of counseling, psychology, social work, sociology or a behavioral science field with course work or experience in the area of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual and developmental disabilities.
2 years of supervisory experience preferred.
Physical/Emotional/Social
- Skills/Abilities: Possible exposure to biological hazards.
Hearing of normal and soft tones.
Close eye work.
Lifting up to 50 lbs.
Pushing/pulling up to 150 lbs.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Must pass a drug screen and background check.
Required to be certified in, and effectively implement, verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to, grasping, holding another person, getting down on knees, running, and walking.
Must be capable of assisting in utilizing non-violent methods of crisis intervention including therapeutic holding.
Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings.
Maintaining a dependable vehicle and certified driver status is a condition of employment.
Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.
Must be capable of driving your personal vehicle to transport clients as necessary.
Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.
Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.
The necessary skills for this position include the ability to exercise sound judgment under pressure, utilize effective decision-making skills, set and demonstrate appropriate boundaries, be an empathetic listener, have flexibility, willingness, and adaptability to working with diverse populations, effectively balance supervisory role with direct care, communicate effectively and possess good time management and organizational skills.
Location: Hamilton County, Tennessee NHSC Approved Site Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.
The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.
Employment is contingent upon clean drug screen, background check, and driving record.
Additionally, certain programs are subject to TB Screening and/or testing.
Bilingual applicants are encouraged to apply.
Compensation details: 19.85-19.85 Hourly Wage PIb7c441d977bb-25448-38290013
The League Kitchen & Tavern stands as an homage to the 1920’s Prohibition era. A photo of the Anti-Saloon League spans the walls along with pictures of history – old sports photos and historic photos of the founders’ families. The photos and mural enhance the motif of the vintage, speakeasy inspired eatery. The menu offers an eclectic mix of traditional and modern American cuisine, chef-inspired features, and weekly specials.
The tavern boasts a cocktail menu that takes guests on a stroll through history, featuring vintage cocktails like the Moscow Mule, served in authentic copper mugs, craft cocktails made with fresh ingredients, an extensive selection of fine spirits, personally selected wines, and a special “Stash” menu with the founders’ favorite libations.
We are looking for people who love the extortionary, not the ordinary.
NOW HIRING FOR OUR BEE CAVE & AVERY RANCH LOCATIONS
RESTAURANT KITCHEN MANAGERS
As one of our restaurant leaders, you will oversee BOH operations to ensure guest service & food quality standards are upheld at all times.
To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
Requirements:
- 2+ years of experience as a Kitchen Manager, Restaurant Manager or Head Chef
- Familiarity with restaurant management software, like Aloha/Toast
- Good math and reporting skills
- Customer service attitude
- Communication and team management abilities
- Availability to work within opening hours (e.g. evenings, holidays, weekends)
- High school diploma; additional certification in hospitality is a plus
We can offer you:
- Medical, Dental, and Vision
- Paid Vacation
- Monthly food allowances to use at an of our locations.
- Leadership Development Program
- Quarterly Outings
We are an Equal Opportunity / Verify Employer.
The League Kitchen & Tavern is a full service restaurant concept that has growth opportunities in a casual dining restaurant environment.
Start at $65k to $70k per year, based on experience.
In this KM role, you will manage restaurant back of house / kitchen teams along with assistant manager roles and duties working as a member of the restaurant management team. Sous Chef or Culinary Manager experience is preferred in this Heart of House role.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate measures client satisfaction vs. expectations.
- Clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions' largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
- Design, develop, and maintain robust, scalable applications and modules, writing clean, efficient, and well-documented code
- Manage the entire software development lifecycle, including planning, prioritizing, testing, and releases, often using Agile methodologies
- Lead, guide, and mentor junior developers, conducting code reviews and ensuring adherence to best practices
- Work closely with project managers, business analysts, designers, and other engineers to define requirements and deliver innovative solutions
- Implement automated testing, debug issues, troubleshoot complex problems, and ensure application security and performance
- Contribute to high-level application design and database architecture
- Participate in internal and external meetings to gather the business requirements and suggest solutions
- Analyze the business requirements and suggest the best practice to apply to the business requirements
- Write clean code to produce fully functional backend processes and frontend UI modules
- Develop a new or existing system of frontend UI and APIs
- Write unit, integration, and production test scenarios
- Troubleshoot and debug to optimize application performance
- Liaise with the development team to identify and plan new features
- Ensure the developed modules comply with Samsung SDS quality assurance standards
- Research and suggest new technologies, applications, and protocols
- Be an individual contributor when it comes to designing and developing frameworks and critical pieces of code that have a wider impact
- Create detailed technical plans for the execution and implementation of projects
- Be available to answer technical questions, clarifications, and clear obstacles for the team
- Being transparent with the team about challenges, failures, and successes
- Writing development progress reports
Requirements:
- 10+ years of application development experience
- Bachelor's degree in computer science, engineering, or a related field
- Extensive knowledge of Java development. This includes the whole process, from the first line of code to implementation in the production environment
- Deep knowledge of operating systems, including but not limited to
- Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc.
- Proficiency in Java, with a good understanding of its ecosystems
- Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
- Familiarity with different design and architectural patterns
- Skill for writing reusable Java libraries
- Know-how of Java concurrency patterns
- Good understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
- Experience in working with popular web application frameworks like Play and Spark
- Relevant Knowledge of Java GUI frameworks like Swing, SWT, and AWT according to project requirements
- Extensive knowledge of the class loading mechanism in Java
- Experience in handling external and embedded databases such as Oracle, MS SQL, etc.
- Understanding basic design principles behind a scalable application
- Skilled at creating database schemas that characterize and support business processes
- Basic knowledge of JVM (Java Virtual Machine), its drawbacks, weaknesses, and workarounds
- Implementing automated testing platforms and unit tests
- In-depth knowledge of code versioning tools, for instance, Git
- Expertise in continuous integration
- Experience in Java Server Pages (JSP) and servlets, Web frameworks like Struts and Spring
- Web Technologies like HTML, JavaScript, CSS, JQuery
- Abstract classes and interfaces
- Constructors, lists, maps, sets
- File IO and serialization, Exceptions, and Generics
- Java Keywords like static, volatile, synchronized, transient, etc
- Multithreading and Synchronization
- Experience with profiling and debugging Java-based applications and products
- Experience integrating with backend systems preferred, such as ERPs, WMS, OMS, etc.
- Solid knowledge of performance Improvement best practices
- Experience in a similar role would be advantageous
- Willingness to build professional relationships with staff and clients
- Excellent communication, motivational, and interpersonal skills
Cast Members working in entry level culinary positions are responsible for execution of all menu categories and specific recipes for all restaurant menu items including timing, quality, temperature, portion, and presentation.
A Cook 4 will be assisting with all overall culinary production, which includes preparing menu items from recipes, for consumption in hotel restaurants throughout the resort.
They will also be responsible for promoting a fun and creative working environment and partner with Front of House to ensure Cast training/knowledge of product ensuring a smooth operation and delivery of exceptional dining experience.
This internship is a full-time , two-month commitment, between the months of May 2026 through September 2026.
Responsibilities : Prepares, seasons and cooks to order menu items for all meals throughout the day, including Breakfast, Lunch and Dinner meal periods Portions and arranges food on serving dishes and is responsible for portion control and plate presentation May cook, mix, and/or season ingredients to make dressings, sauces, gravies, batters, fillings and spreads May wash, peel, slice, scoop, dice and julienne vegetables and fruits Prepares, measures, mixes (following recipes) and/or cooks and garnishes basic appetizers (hot or cold), salads, pastas, sandwich fillings, Waffles and other food items Some knowledge of cooking equipment such as grill, gas range, electric range, broiler, deep fat fryer, serving table, waffle iron, griddle, skillets and other standard kitchen equipment Ability to prepare products according to recipe guidelines Knowledge and understanding of kitchen safety and sanitation including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Ability to assist Chef in preparing items for Guests with special dietary needs Cleans kitchen equipment and practices HACCP (Hazard Analysis and Critical Control Points) Procedures Basic Qualifications : Currently enrolled or graduated within six months of application submission in an accredited college/university working towards a degree in the culinary field.
Able to provide own housing for the duration of the internship program.
Able to provide/have reliable transportation to/from work.
Ability to multi task and work in a very fast paced team environment Demonstrates a desire to work in a guest service and team environment Demonstrates passion and enthusiasm for working in the kitchen Strong listening skills and ability to follow direction Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Recommendation from school Food Safety Certification or equivalent Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time
- Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
This internship is a full-time , two-month commitment, between the months of May 2026 through September 2026.
Keyword: AULANI CASTING, AULANICASTING The pay rate for this role in Hawaii is $33.88 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.
To learn more about our benefits visit:
Executive Chef
Lefty’s Alley & Eats is unique destination in Delaware, bringing people together through interactive entertainment and unexpectedly high-quality food and beverages. We will be opening our new location at the Grove in Newark, DE in June 2026. We are currently in search of an Executive Chef to oversee all kitchen operations within our 55,000 square foot venue. This position will begin approximately April 13, 2026
Position Summary
The Executive Chef serves as the culinary leader and figurehead of the kitchen and food & beverage operations at Lefty’s Alley & Eats. This role is responsible for upholding and advancing the company’s culinary standards while leading, training, and inspiring a high-performing kitchen team.
The Executive Chef oversees all kitchen operations, including food purchasing, preparation, quality control, sanitation, cost management, staff development, and compliance with health and safety regulations. This position plays a key leadership role in fostering a positive, professional culture that promotes accountability, teamwork, confidence, and morale.
Key Responsibilities
- Ensure all food is consistently prepared and presented in accordance with established recipes, portioning, cooking, and plating standards.
- Maintain compliance with all health, safety, sanitation, energy management, and preventive maintenance standards.
- Implement and enforce standard operating procedures related to food quality, cost control, and revenue management.
- Oversee all aspects of kitchen staff management, including recruiting, interviewing, hiring, training, performance evaluation, discipline, and termination as needed.
- Conduct onboarding and orientation for new kitchen team members, ensuring understanding of company policies and departmental procedures.
- Develop seasonal and calendar-driven menus that provide a fresh and engaging culinary experience throughout the year.
- Ensure full compliance with all applicable federal, state, and local laws related to labor, food safety, sanitation, and alcoholic beverages.
- Develop, implement, and maintain policies and procedures for the food and beverage departments.
- Manage purchasing, receiving, and storage of all food and supplies to ensure proper quality, quantity, and cost control.
- Evaluate and introduce new culinary techniques and presentations to enhance guest satisfaction while managing food costs.
- Collaborate daily with the General Manager to achieve the highest level of guest satisfaction at optimal cost.
- Address guest feedback and complaints promptly and professionally, recommending or implementing corrective actions as needed.
- Maintain the cleanliness, organization, and overall condition of all kitchen equipment and food & beverage facilities.
- Enforce employee appearance and dress code standards.
- Review and approve product invoices and submit them to accounting in a timely manner.
- Oversee physical inventory counts and provide accurate reporting to the accounting department.
- Partner with other managers to ensure proper reconciliation of point-of-sale systems and revenues.
- Audit and approve weekly payroll.
- Collaborate with management to plan and execute special menus, promotions, and food & beverage offerings.
- Work closely with group sales and event managers to ensure exceptional execution and client satisfaction for events and parties.
Daily Operational Duties
- Oversee daily opening and closing procedures for the restaurant.
- Ensure consistent station set-up and readiness for each service.
- Partner with management to promote upselling of new menu items and specials.
- Manage staff scheduling and timekeeping.
- Report on maintenance and equipment needs to the General Manager.
- Support operations during high-volume or emergency situations as needed.
- Maintain organization, cleanliness, and compliance across all food and beverage storage areas.
Qualifications & Skills
The Executive Chef must demonstrate comprehensive knowledge of food and beverage operations, a strong sense of hospitality, and effective leadership skills. This role requires excellent communication, organizational, and collaboration abilities, along with experience coordinating special events from both back-of-house and front-of-house perspectives.
The Executive Chef will be responsible for planning and executing special event culinary stations, developing new concepts, contributing to menu innovation, and assisting with event layouts and flow.
Equal Opportunity Employer
Lefty’s Alley & Eats is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination based on race, color, sex, religion, national origin, age, disability, pregnancy, sexual orientation, or any other protected status under applicable law. This policy applies to all aspects of employment, including hiring, promotion, discipline, and termination.
General Summary
In this fast-paced, high-energy environment where great guest service is essential, how do we ensure all of our Restaurant guests are happy with our service? As an Executive Sous Chef, Production, you will lead by identifying and assigning work to Food and Beverage Back of House team members, demonstrate top-notch leadership skills, and ensure guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
- *Oversee the culinary operations of assigned restaurant venues and kitchens, working closely with the Senior Executive Sous Chef and venue Chefs on food selection, quality, and service to ensure maximum guest satisfaction. Enforce food quality standards and training procedures across assigned venues and kitchens.
- *Carry out managerial responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training team members; scheduling and motivating team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; resolving problems; and teaching culinary academy classes.
- *Assist Senior Executive Sous Chef to develop and adjust strategic plans; increase productivity, quality, and customer-service standards; and identify and resolve problems.
- *Lead the development of innovative new menus, recipes, and concepts for assigned venues. Present unique dishes, monitor menu content, and evaluate cost ramifications of menu changes.
- *Assist in developing and maintaining budgets to include assisting each venue to operate within established budgetary guidelines, evaluating financial reports, and adjusting operations as needed to achieve financial goals. Assist assigned venues and kitchens in managing food and labor costs to ensure maximum efficiency, reduce waste, and control inventory and expenses.
- *Ensure all back of house work areas are safe, sanitary, and organized, including but not limited to monitoring cleanliness, administering internal safety programs, and working with external vendors.
- *Work closely with Purchasing and external vendors to obtain the best quality in pricing and product. Conduct cost analysis and execute product cuttings in coordination with Purchasing.
- Coordinate with leadership to drive the professional development of culinary team members in assigned venues and kitchens.
- Conduct regular meetings with assigned venue Chefs. Support all assigned venues and kitchens and provide the proper tools to ensure a successful operation.
- Assist Food and Beverage management and other venues in developing concepts for and executing events.
- Establish, update, and ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
- Perform other duties as assigned.
Job Qualifications
- The ability to demonstrate advanced cooking skills is required.
- A high school diploma or equivalent and 7 years of progressively responsible, related experience in a high volume, multi-venue establishment of similar size are required. A Bachelor’s degree in a related field can take the place of 2 years of experience or an Associate’s degree in a related field can take the place of 1 year of experience.
- Three years of managerial experience are required.
- American Culinary Federation certification at the Certified Chef de Cuisine (CCC) level preferred.
- The ability to successfully achieve ServSafe certification within 90 days.
- Office skills must include the ability to use standard office equipment and knowledge of Microsoft Office.
- The ability to maintain discretion in handling confidential information.
- The ability to interact with and understand the interests of stakeholders at all levels, as well as the impact of those interests on PH&C and its goals. The ability to communicate effectively before groups of guests or team members of the organization.
- The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
- While performing the duties of this job, the team member is required to talk, hear, stand, walk, climb, balance, stoop, kneel, crouch, and move for prolonged periods of time in a physically demanding, fast-paced environment. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may occasionally be required to lift or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member will work near moving parts and extreme noise, such as kitchen equipment, and will be required to work in a hot environment, such as over and near ovens, cooktops, and open flames, and in a cold environment, such as in freezer/production prep kitchen areas. The team member will be exposed to, handle, and work with foods that are commonly classified as allergens, including but not limited to peanuts, tree nuts, eggs, soy, dairy products, seafood, shellfish, and gluten.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
The Role The Suites Coordinator is an hourly position that will provide exceptional guest service to Suite Owners and Suites Administrators. The Coordinator will support the Suites Manager in day to day operations and coordination of event information. The coordinator must be extremely detail oriented and be able to multi-task. Responsibilities include but are not limited to: communication with suite holders/administrators, food and beverage sales, organization and maintenance of QUEST system and exceptional customer service. Must be able to operate in a fast paced, demanding environment efficiently.
Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities
- Responsible for working closely with Suite Owners/Administrators to coordinate information to ensure an excellent game day experience
- Answer calls and emails in a timely manner
- Must have extensive knowledge of food and beverage menu, specials and services offered
- Provide Suite Owners/Administrators with information that requires a comprehensive knowledge of menus, company policies, practices and operations
- Responsible for updating and maintaining Quest
- Maintains Suite Owner information in a confidential manor
- Candidate must handle inquiries, requests and present information in a professional manner
- Ability to explain and answer questions about menu items, specials, company policies, procedures and operations in detail
- Must be able to quickly and efficiently enter orders into Quest
- Must be able to pull and produce appropriate reports for back of the house and front of the house on a daily basis
- Must be able to up sell in a professional manor
- Finalize any billing inquiries
- Compile information using various sources; organizes reports; performs calculations, and updates as necessary
- Independently responds to inquiries, verbally or in writing. Must have ability to work independently in a multi-tasking customer service setting
- Has frequent contact with company executives and with executive personnel outside of company
- Maintains positive public relations with inter-departmental and outside contacts at all times
- Prioritizes work to meet deadlines with minimal guidance as to established times
- Must be efficient and accurate with data entry
- Must type 40 wpm with accuracy
- May be needed in many different areas on emergency situations
- Maintain the Suites office, its equipment and supplies
- Other duties and projects as assigned
Qualifications
- Customer service and communication
- Fast paced problem solving
- Build buyer/seller relationships
- Must be personable, proactive and self-motivated
- Organized and ability to jump from task to task and prioritize as needed
- Ability to work under pressure and meet deadlines
- Able to adapt to change quickly
- Punctual and dependable
- Must be able to read and maintain information
- Must be able to perform simple mathematical calculations
- Must be able to speak, read, write and understand English
- Able to move fast and act on assigned duties
- Must maintain personal hygiene and a well-groomed appearance standard
- Ability to occasionally lift, carry and put away parcels weighing up to 30 pounds
- Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time
- Finger, hand, and wrist dexterity
- 1-3 years Administrative Assistant experience required
- Excellent organizational, written and verbal communications and interpersonal skills
- Strong proficiency in Word, Excel and PowerPoint required, and the ability to learn and apply varied computer programs
- Knowledge and experience working with a POS system
- High School Diploma required, Associate degree preferred
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.