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Manager, Data Ctr Infrastructure - IT Infrastructure - Full Time (On-site, Sayre)
🏢 Guthrie
Salary not disclosed
This is an ON-SITE position located in Sayre, PA.
Summary:
The Manager of Data Center Infrastructure plans and manages the service delivery for quality and continuous improvement of data center infrastructure while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) data center infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting data center infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
4. Experience with data center re-designs, consolidations and migrations.
5. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
6. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
7. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
8. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
9. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
10. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
11. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
12. A technically strong individual with a broad and deep knowledge of compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
13. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
14. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
15. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
16. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
17. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Data Center Infrastructure department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversees the planning and deployment of standards and technology changes for data center infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC data center strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Summary:
The Manager of Data Center Infrastructure plans and manages the service delivery for quality and continuous improvement of data center infrastructure while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) data center infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting data center infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
4. Experience with data center re-designs, consolidations and migrations.
5. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
6. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
7. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
8. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
9. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
10. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
11. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
12. A technically strong individual with a broad and deep knowledge of compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
13. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
14. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
15. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
16. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
17. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Data Center Infrastructure department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversees the planning and deployment of standards and technology changes for data center infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC data center strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
permanent
Manager, Network Mgmt & Ops - IT Infrastructure - Full Time (On-site, Sayre)
🏢 Guthrie
Salary not disclosed
This is an ON-SITE position located in Sayre, PA.
Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
permanent
IT Project Manager III (Infrastructure)
✦ New 🏢 Kavaliro
Salary not disclosed
Our client is seeking an IT Project Manager Senior for a long-term contract opportunity. The Senior Project Manager will be responsible for IT capital construction projects in the Greater Atlanta Program. This Program’s geography supports projects throughout locations in and around the Atlanta area.
The Senior Project Manager is accountable for the delivery of all IT components related to the Capital Construction Projects Portfolios ranging from small medical & Admin facility renovations to building new Medical Office Buildings.
DUTIES:
Examples of the technologies included in these projects are WAN (Wide Area Network), LAN (Local Area Network), VoIP (Voice over IP), Wireless, Desktop, Server deployment and assisting the Biomed Teams integrate and deliver critical applications essential to company’s Medical Centers.
In addition to the projects described above, other work may include the Technology Infrastructure Refresh Portfolio. The scope of this work is the replacement of network hardware that is ‘End of Life’ or no longer vendor supported. This work is performed in live ‘Brownfield’ environments and requires coordination across multiple IT groups and communication with clinical and administrative departments.
The Senior Project Manager is responsible for delivering these projects according to scope, schedule and budget and to do so, will be required to learn and become familiar with KP-ITs program and process methodology and execute it within the established KP and KP-IT organizational framework.
The Senior Project Manager must be a self-starter who can work independently and with little supervision. This role requires you to be a dynamic, confident and energetic team leader with the ability to drive project teams while building a working rapport with your resources and creating full functioning cohesive teams that will work well together to meet & exceed all project goals
Essential Functions:
REQUIREMENTS:
The Senior Project Manager is accountable for the delivery of all IT components related to the Capital Construction Projects Portfolios ranging from small medical & Admin facility renovations to building new Medical Office Buildings.
DUTIES:
- Gathering IT related project requirements
- Determining the IT scope of work
- Developing IT estimates for each project and submitting for approval (obtain project funds)
- Creating & maintaining project schedules
- Monitoring and managing project finances (forecast project cashflow monthly)
- Coordinating all IT activities with internal Facilities Construction teams, IT partners and contractors
- Report on project status
Examples of the technologies included in these projects are WAN (Wide Area Network), LAN (Local Area Network), VoIP (Voice over IP), Wireless, Desktop, Server deployment and assisting the Biomed Teams integrate and deliver critical applications essential to company’s Medical Centers.
In addition to the projects described above, other work may include the Technology Infrastructure Refresh Portfolio. The scope of this work is the replacement of network hardware that is ‘End of Life’ or no longer vendor supported. This work is performed in live ‘Brownfield’ environments and requires coordination across multiple IT groups and communication with clinical and administrative departments.
The Senior Project Manager is responsible for delivering these projects according to scope, schedule and budget and to do so, will be required to learn and become familiar with KP-ITs program and process methodology and execute it within the established KP and KP-IT organizational framework.
The Senior Project Manager must be a self-starter who can work independently and with little supervision. This role requires you to be a dynamic, confident and energetic team leader with the ability to drive project teams while building a working rapport with your resources and creating full functioning cohesive teams that will work well together to meet & exceed all project goals
Essential Functions:
- Responsible for overseeing all aspects of a project in the Greater San Francisco Service Area and South Bay program, ensuring the delivery of IT solutions and services that provide the highest value in support of the Capital Construction and Infrastructure Portfolios
- Project planning, Project financial management, Project schedule management, Project resource management
- The ability to manage highly complex, large-scale project with overlapping schedules with multiple inter-dependencies is expected
REQUIREMENTS:
- 5+ years of information technology experience that includes a broad understanding of IT infrastructure projects through professional services consulting and/or project/program management
- Demonstrated track record in leading multiple teams through both overlapping and sequentially related projects
- Demonstrated hands-on experience with MS Excel and Project
- Demonstrated experience with ServiceNow and various supplier portals (OneLink is what is used here)
- Demonstrated strong customer focus and client relationship building skills
- Must possess excellent verbal and written communication skills
- Capital Construction experience is preferred & project management in a healthcare environment is a plus
- PMP Certification is a plus but not a must.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Not Specified
M
Mac IT Service Desk Technician L2
Salary not disclosed
12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)
Onsite daily in 19106 (Philadelphia, Pennsylvania)
Pay up to $38.50/hr. (No PTO and No Paid Holidays)
The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.
The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.
Responsibilities:
- Be the face of IT to corporate employees in the respective office location.
- Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
- Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
- Work to improve the procurement and asset management practices for IT hardware and software.
- Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
- Work with Finance and IT leadership to manage budgets and costs for IT spend.
- Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
- Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
- Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
- Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
- Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
- Participate in after-hours, on-call support rotation.
Required Skills:
- 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
- Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
- Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
- Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
- Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
- Customer focused approach to delivering excellent service and support to internal customers.
The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.
Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
Not Specified
A
IT Support Coordinator
✦ New
Salary not disclosed
ATI has been named "Best Places to Work in SC" from 2
This is a full-time opportunity with benefits
ATI provides Medical, Dental and Vision Plan options
Flexible Spending Accounts, including health and dependent care accounts
403B Retirement Savings plan with a very competitive company contribution
Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days
Life Insurance paid by ATI
Paid Parental Leave
Short-Term & Long-Term Disability Coverage paid by ATI
Employee Assistance Program
Tuition Reimbursement Program
Flexible work schedules
ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.
ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.
Position Description:
The IT Support Coordinator plays a central role in supporting daily technology operations, coordinating IT support activities, and ensuring smooth communication between technical teams, end users, and external vendors. This position helps maintain the organization’s IT assets, systems, and processes while supporting ongoing technology initiatives. Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system. We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
**This position offers a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.**
Essential Functions:
- Coordinates and helps organize IT support requests to ensure timely resolution and appropriate escalation.
- Serves as a liaison between technical staff and non-technical departments to gather requirements and communicate updates.
- Maintains accurate inventories of hardware, software, and licensing records
- Assists with vendor coordination and third-party service activities as directed
- Supports planning and scheduling of IT projects, system upgrades, and deployments
- Tracks and maintains records for hardware and software assets throughout their lifecycle.
- Provides basic user training and guidance on software tools and security best practices.
- With guidance helps develop, update and maintain IT documentation, including configurations, processes, and troubleshooting guides
- Supports implementation of software updates and security patches.
- Assists with audit and compliance documentation preparation.
- Supports onboarding and offboarding by provisioning and deactivating user accounts and equipment.
Additional Responsibilities:
- Assures consistency in work and resolves or elevates issues as appropriate.
- Ensure proper documentation of IT processes.
- Continuously seeks opportunities to streamline processes and improve efficiencies.
- Other duties as assigned.
Qualifications:
- A Bachelor’s Degree and 2 years of relevant working experience or an Associate’s degree in Information Technology, Computer Science, or related field is and 4 years of relevant experience, is required.
- One to two years of experience in IT support, help desk, or a related technical role; internships or equivalent hands‑on experience are acceptable.
- Working understanding of project coordination activities, such as tracking tasks, documenting updates, and communicating status.
- Working knowledge of Microsoft Windows operating systems, Microsoft 365, and common business applications.
- Understanding simple networking tasks such as connecting devices to a network, identifying basic connectivity issues, and following troubleshooting steps.
- Ability to follow documented processes, use ticketing systems, and track work effectively.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Strong verbal and written communication skills with the ability to convey technical information clearly.
- Awareness of basic cybersecurity best practices, such as password hygiene and software update importance.
- Ability to work independently and collaboratively with cross‑functional departments.
- Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of “a U.S. person” upon hire due to the risk assessment of this position.
- This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.
Ability to use phone and computer systems, copier, fax, and other office equipment.
Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.
Work Environment:
This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.
Noise level in the work environment is usually moderate.
ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email
Anticipated starting salary is in range commensurate with education and experience:
$58,000 - $62,000
Not Specified
D
Director of IT & Business Systems
✦ New
Salary not disclosed
Title: Director of IT & Business Systems
Location: Vancouver, WA
Salary: $130,000 – $150,000 per year
The Management Group is seeking an experienced Director of IT & Business Systems to lead technology strategy, infrastructure, and enterprise systems across a growing multi-entity property management organization. This role oversees all IT operations, cybersecurity, cloud infrastructure, and business systems while partnering closely with executive leadership to improve efficiency, reporting, and long-term technology scalability.
Who This Role Is Not For
This role is not intended for entry-level IT professionals or candidates whose experience is limited to help desk or system administration responsibilities. We are specifically seeking candidates with senior-level IT leadership experience, a strong infrastructure background, and a track record of managing enterprise systems, cybersecurity, and technology strategy.
This position is ideal for a technology leader who can balance strategic planning with hands-on execution, modernize systems, and leverage automation and emerging technologies to improve operational performance.
Key Responsibilities
· Develop and lead a multi-year IT strategy aligned with company growth, operational efficiency, and security objectives. Serve as a trusted advisor to executive leadership by translating business needs into scalable technology solutions.
· Oversee the performance, reliability, and integration of core business platforms including property management systems, accounting systems, HR systems, document management tools, and collaboration platforms. Identify opportunities to strengthen operations through system integrations, automation, and improved data accessibility.
· Lead all IT infrastructure including cloud services, networking, Wi-Fi, endpoints, servers, telephony, and mobile device environments while maintaining a strong cybersecurity posture across the organization.
· Manage IT vendors, technology budgets, and major system implementations. Ensure reliable IT service delivery across multiple locations while establishing service standards and improving internal support processes.
· Partner with Finance and Operations to enhance enterprise reporting, automation, and data visibility, helping leadership make faster and more informed decisions.
· Lead, mentor, and develop members of the IT team while fostering a culture of accountability, innovation, and strong service orientation.
Minimum Qualifications
· 10+ years of progressive experience in IT leadership, infrastructure management, or enterprise technology operations
· Experience leading IT in a multi-site or multi-entity organization
· Strong expertise in:
o Microsoft 365 and Entra ID
o Hybrid cloud environments
o Infrastructure and networking
o Cybersecurity frameworks and data protection
o Enterprise systems management
· Experience managing IT vendors, technology budgets, and enterprise system implementations
· Ability to clearly communicate complex technical concepts to non-technical leadership
· Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
Preferred Qualifications
· Experience with automation platforms, Microsoft Power Platform, or workflow tools
· Experience with business intelligence or enterprise reporting systems
· Experience with virtualization environments or enterprise RMM/PSA tools
· Industry experience in property management, real estate, or service-based businesses
· Professional certifications such as ITIL, CISSP, CISM, or PMP
Compensation & Benefits
Salary: $130,000 – $150,000 per year
Benefits include:
100% employer-paid medical, dental, and vision insurance for employees and dependents
Auto allowance
3 weeks vacation accrual
Sick time accrual at 1 hour for every 40 hours worked
If you are an experienced IT leader who enjoys building scalable systems, strengthening cybersecurity, and helping organizations operate more efficiently through technology, we encourage you to apply and join us in shaping the future of our technology infrastructure.
Not Specified
T
Assoc Dir of IT Contracts & ITSM Dvlpmt
Salary not disclosed
Assoc Dir of IT Contracts & ITSM Dvlpmt.
Manage IT contracts & SW compliance.
MS+3yrs exp.
IT admin exp reqd w/ Okta, MS Entra, Workato, Banner ERP apps in higher ed.
Exp reqd w/ ServiceNow dvlop & admin, workflow automatn, API integr, IT procuremt, IT secur doc.
Workato Automation 1/2 & ServiceNow CSA cert reqd.
Apply to HR, Touro Univ, 202 W 43rd St, NY, NY 10036
JobiqoTJN.
Keywords: IT Administrator, Location: New York, NY
- 10060
Manage IT contracts & SW compliance.
MS+3yrs exp.
IT admin exp reqd w/ Okta, MS Entra, Workato, Banner ERP apps in higher ed.
Exp reqd w/ ServiceNow dvlop & admin, workflow automatn, API integr, IT procuremt, IT secur doc.
Workato Automation 1/2 & ServiceNow CSA cert reqd.
Apply to HR, Touro Univ, 202 W 43rd St, NY, NY 10036
JobiqoTJN.
Keywords: IT Administrator, Location: New York, NY
- 10060
Not Specified
D
IT PMO Project Manager - Kinaxis Demand Planning Delivery (Remote)
Salary not disclosed
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Tenishbabu at 224 507 1292 , (or) Vinod, at (224) 507-1294 Title: IT PMO Project Manager Kinaxis Demand Planning Delivery (Remote) Duration: 8 Months (with possibility of extension) Location: Charlotte, NC area preferred (Remote) Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Remote candidates in Eastern or Central Time Zones considered.
Job Description Client is a global leader in innovation and advanced manufacturing.
As an IT PMO Project Manager focused on Kinaxis Demand Planning delivery, you will play a critical role in enabling data-driven planning, scalable platforms, and product-oriented delivery models that directly support Client's global manufacturing and supply chain operations.
If you are a delivery-focused leader with experience implementing enterprise products and a passion for Agile, product-centric execution, we encourage you to apply.
About the Role We are seeking an experienced, results-driven IT PMO Project Manager to lead the delivery of a Kinaxis Demand Planning (RapidResponse) implementation integrated with SAP ECC manufacturing systems.
This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments.
The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with Client'squality, compliance, and PMO governance standards.
Key Responsibilities 1.
Project and Product Delivery Ownership Facilitate end-to-end delivery of the Kinaxis Demand Planning application, ensuring scope, schedule, budget, quality, and value realization objectives are met.
Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness.
Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working.
2.
Kinaxis Demand Planning Implementation Leadership Manage Kinaxis RapidResponse deployments and enhancements supporting: Demand Planning and Forecasting Supply and Capacity Planning Scenario Modeling and What If Analysis Sales and Operations Planning (SandOP) / Integrated Business Planning Oversee integration between Kinaxis and SAP ECC, including demand signals, material master data, BOMs, and manufacturing planning data.
Coordinate cross-functional teams including supply chain business stakeholders, SAP functional teams, Kinaxis solution architects, system integrators, and internal IT partners.
Ensure platform configurations, data models, integrations, and releases align with manufacturing processes and business outcomes.
3.
Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Stand-up meetings Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models.
4.
Project Leadership and PMO Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans.
Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation.
Provide clear, concise delivery status reporting for executive and PMO leadership.
Ensure alignment between Agile delivery teams, PMO governance, and enterprise strategy.
5.
Stakeholder Engagement and Communication Build strong relationships with supply chain, manufacturing, IT, and business leadership.
Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions.
Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption.
6.
Quality, Compliance and Continuous Improvement Ensure adherence to Client's quality, compliance, and governance standards.
Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics.
Ensure deliverables meet acceptance criteria and support operational readiness and user adoption.
Domain Knowledge Requirements Kinaxis Demand Planning The ideal candidate will demonstrate strong domain knowledge in enterprise demand and supply planning, including: Kinaxis RapidResponse or Comparable Advanced Planning Systems (APS) Demand forecasting and demand sensing Supply planning and capacity modeling SandOP / Integrated Business Planning processes Scenario-based planning and what if analysis Integration of planning platforms with SAP ECC in manufacturing environments Understanding of how planning systems support complex, multi-site manufacturing operations Qualifications Experience
** 7 years of IT project and/or product delivery management experience, preferably within a PMO.
** ** Hands-on experience delivering enterprise planning or supply chain platforms, preferably Kinaxis RapidResponse, within the last 5 years.
** Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement.
Experience delivering solutions integrated with SAP ECC in manufacturing environments.
** Demonstrated success leading complex, cross-functional initiatives in
**large enterprises.
** Key Skills SAP ECC Implementation experience in Demand Planning is Mandatory.
Kinaxis Rapid Response is Preferred not Mandatory.
Active PMP is Must.
Certifications (Required) Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent).
** PMI PMP (Project Management Institute
- Project Management Professional) certification required.
** PLEASE NOTE: Submissions are required to include the candidate's PMP Certification Number and Active Dates listed.
Submissions that do not have this information will not be considered for shortlisting.
Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments.
Experience working with system integrators and SaaS vendors.
Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.).
Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models.
Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively.
Exceptional stakeholder management and executive communication skills.
Proven problem-solving, decision-making, and escalation capabilities.
Detail-oriented with a strong commitment to deliver quality and outcomes.
Ability to lead without authority and influence across organizational boundaries.
Interview Process: Two Rounds.
First Round Video Interview with PMO Panel.
Second Round Video Interview with PMO and Project Sponsor Panel.
Third round may be possible for candidate determination.
Travel Requirement: Limited travel to Charlotte, NC may be required to participate in project workshops or key delivery events.
Advance notice will be provided.
Travel is not expected to exceed 15 25%.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Agile, SAP EC, enterprise planning
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Tenishbabu at 224 507 1292 , (or) Vinod, at (224) 507-1294 Title: IT PMO Project Manager Kinaxis Demand Planning Delivery (Remote) Duration: 8 Months (with possibility of extension) Location: Charlotte, NC area preferred (Remote) Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Remote candidates in Eastern or Central Time Zones considered.
Job Description Client is a global leader in innovation and advanced manufacturing.
As an IT PMO Project Manager focused on Kinaxis Demand Planning delivery, you will play a critical role in enabling data-driven planning, scalable platforms, and product-oriented delivery models that directly support Client's global manufacturing and supply chain operations.
If you are a delivery-focused leader with experience implementing enterprise products and a passion for Agile, product-centric execution, we encourage you to apply.
About the Role We are seeking an experienced, results-driven IT PMO Project Manager to lead the delivery of a Kinaxis Demand Planning (RapidResponse) implementation integrated with SAP ECC manufacturing systems.
This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments.
The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with Client'squality, compliance, and PMO governance standards.
Key Responsibilities 1.
Project and Product Delivery Ownership Facilitate end-to-end delivery of the Kinaxis Demand Planning application, ensuring scope, schedule, budget, quality, and value realization objectives are met.
Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness.
Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working.
2.
Kinaxis Demand Planning Implementation Leadership Manage Kinaxis RapidResponse deployments and enhancements supporting: Demand Planning and Forecasting Supply and Capacity Planning Scenario Modeling and What If Analysis Sales and Operations Planning (SandOP) / Integrated Business Planning Oversee integration between Kinaxis and SAP ECC, including demand signals, material master data, BOMs, and manufacturing planning data.
Coordinate cross-functional teams including supply chain business stakeholders, SAP functional teams, Kinaxis solution architects, system integrators, and internal IT partners.
Ensure platform configurations, data models, integrations, and releases align with manufacturing processes and business outcomes.
3.
Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Stand-up meetings Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models.
4.
Project Leadership and PMO Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans.
Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation.
Provide clear, concise delivery status reporting for executive and PMO leadership.
Ensure alignment between Agile delivery teams, PMO governance, and enterprise strategy.
5.
Stakeholder Engagement and Communication Build strong relationships with supply chain, manufacturing, IT, and business leadership.
Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions.
Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption.
6.
Quality, Compliance and Continuous Improvement Ensure adherence to Client's quality, compliance, and governance standards.
Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics.
Ensure deliverables meet acceptance criteria and support operational readiness and user adoption.
Domain Knowledge Requirements Kinaxis Demand Planning The ideal candidate will demonstrate strong domain knowledge in enterprise demand and supply planning, including: Kinaxis RapidResponse or Comparable Advanced Planning Systems (APS) Demand forecasting and demand sensing Supply planning and capacity modeling SandOP / Integrated Business Planning processes Scenario-based planning and what if analysis Integration of planning platforms with SAP ECC in manufacturing environments Understanding of how planning systems support complex, multi-site manufacturing operations Qualifications Experience
** 7 years of IT project and/or product delivery management experience, preferably within a PMO.
** ** Hands-on experience delivering enterprise planning or supply chain platforms, preferably Kinaxis RapidResponse, within the last 5 years.
** Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement.
Experience delivering solutions integrated with SAP ECC in manufacturing environments.
** Demonstrated success leading complex, cross-functional initiatives in
**large enterprises.
** Key Skills SAP ECC Implementation experience in Demand Planning is Mandatory.
Kinaxis Rapid Response is Preferred not Mandatory.
Active PMP is Must.
Certifications (Required) Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent).
** PMI PMP (Project Management Institute
- Project Management Professional) certification required.
** PLEASE NOTE: Submissions are required to include the candidate's PMP Certification Number and Active Dates listed.
Submissions that do not have this information will not be considered for shortlisting.
Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments.
Experience working with system integrators and SaaS vendors.
Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.).
Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models.
Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively.
Exceptional stakeholder management and executive communication skills.
Proven problem-solving, decision-making, and escalation capabilities.
Detail-oriented with a strong commitment to deliver quality and outcomes.
Ability to lead without authority and influence across organizational boundaries.
Interview Process: Two Rounds.
First Round Video Interview with PMO Panel.
Second Round Video Interview with PMO and Project Sponsor Panel.
Third round may be possible for candidate determination.
Travel Requirement: Limited travel to Charlotte, NC may be required to participate in project workshops or key delivery events.
Advance notice will be provided.
Travel is not expected to exceed 15 25%.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Agile, SAP EC, enterprise planning
Remote working/work at home options are available for this role.
Not Specified
D
Director of Sales - IT Staffing Services
🏢 DivIHN Integration Inc
Salary not disclosed
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists.
Amit at (224) 507-1290 Title: Director of Sales IT Staffing Services Location: DC/MD/VA Metro Area, Georgia, Texas, North Carolina (other locations will be considered on a case-by-case basis) Permanent / Full-Time Employment offering a six-figure base with a highly aggressive incentive opportunity About the Role: The 'Director of Sales IT Staffing Services' will be part of the DivIHN's Workforce Solutions Group and will report to the 'President Workforce Solutions' Description: Welcome to DivIHN! We're seeking an entrepreneurial sales leader that has demonstrated success in selling IT staffing services and takes pride in the relationships that they have built.
In this critical role, the individual will be instrumental in simultaneously driving revenue as a top-performing individual contributor and strategically scaling DivIHN's Staffing Services sales function.
What you'll do: Consistently exceed annual sales targets through direct client acquisition and relationship management Leverage an extensive professional network to penetrate new enterprise accounts in the IT staffing market Spearhead sales initiatives and execute comprehensive go-to-market strategies to expand DivIHN's presence in untapped markets and geographies.
Collaborate with delivery and operations teams to ensure consistent customer satisfaction Build and mentor sales team infrastructure to support future expansion Identify and implement sales process improvements and technology enablement Track and report on sales metrics, pipeline health, and revenue forecasting What we need from you: 10 years of enterprise sales experience in IT staffing services Understanding of and drive to achieve business development goals (Gross Revenue, Gross Margin, EBITDA) Proven and verifiable success in hitting multi-million $ revenue targets on an annual basis.
Strong relationship-building skills with C-suite and technology decision makers Proven sales and demand creation capability, proven ability to conduct discovery/needs analysis with prospective customers, and develop a successful action plan.
Entrepreneurial mindset with the ability to design and implement scalable sales strategies Experience transitioning from individual contributor to sales leadership role Deep understanding of technology workforce trends and talent acquisition dynamics Outstanding interpersonal, oral presentation, and written communication skills, with a knack for probing and active listening.
Meticulous attention to detail, even when managing a high volume of work.
Proficiency with a CRM such as Pipeline Flexibility to travel as required.
What you will get: Opportunity to be part of a values-driven and highly entrepreneurial company and make an impact Six-figure base with highly aggressive incentive opportunity About DivIHN Integration: Here is a quick introduction to DivIHN, before we talk further about the job and the person.
DivIHN ('Divine') is a Chicago-based technology consulting firm founded in 2002.
We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients.
Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time.
Our business focus is 'Success and Transformation of our Clients'.
Our culture is 'Seeking Excellence, with Grace'.
The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace.
Our services include Our Specializations include Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Enterprise Architecture and Program Management Salesforce and ServiceNow Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities.
DivIHN has over 22 years of experience providing high-quality talent on an on-demand basis for clients both directly as well as through our MSP channel partnerships.
And, we have earned a reputation amongst our clients and MSP partners of not only being a reliable supplier but also as a true partner that constantly seeks ways to elevate the quality and type of service we render, through innovation and thought leadership.
DivIHN is MBE and 8(a) certified.
We are appraised at CMMI Dev ML3 and ISO 9001/20000/27001 certified.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CRM, C-Suite
Not Specified
S
Manager, IT Supply Chain Systems
Salary not disclosed
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation.
You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal We are leaders and owners of our business success.
Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Spencer's & Spirit Halloween is looking for a self-motivated and driven IT manager with supply chain experience to contribute significantly to systems and process-related changes required to support our growing business model.
This role will be responsible for leading a small team, while supporting current technological initiatives and help drive design decisions for our future roadmap.
Responsible for managing the design of, delivering and maintaining supply chain-related systems (Warehouse Management System (WMS), 3PL scanning, Material Handling Equipment (MHE), and related integrations) that combines technology with business processes to help transform our business to the highest levels of performance Report on all activities associated with the health, performance and reliability of all servers and services utilized by the supply chain-related systems, including capacity planning, availability trending, and application performance Prioritization of all application support activities including but not limited to: 3PL data processing, logistics related EDI feeds and our Infios WMS and WCS Provide close liaison with project teams and business to ensure the smooth transition of new applications, systems and initiatives into the production environment Lead multiple simultaneous IT projects and initiatives Research and provide strategic direction on use of new products/technology including new applications, new handheld technologies and associated hardware to support deployment for the logistics team Proactive monitoring of all systems for quick resolution (during and after hours) by adhering to notification and escalation procedures Assist with annual PCI audit ensuring systems meet security requirements, along with the annual internal/external audits and remediation Other related duties as assigned Qualifications Bachelor's degree in Computer Science, Systems Analysis, Information Technology or a related study, and 10 years IT experience with a minimum of 1-2 years supply chain application management experience (WMS and WCS), or equivalent combination of education and experience Experience with Infios (Koerber / Highjump) WMS, preferred Experience managing a small team of associates, external consultants and external vendor relationships Prior experience working in a high intensity retail environment, preferred Technical proficiency and knowledge with the following: Microsoft SQL Server for query development and problem resolution Integration tools such as, scripting, ETL, and integration packages Disaster recovery planning and testing WiFi network management and support Experience using these or similar tools: Atlassian tool set (Ops Genie, Jira) Solarwinds Mulesoft Zabbix Knowledge of support systems for servers, PCs, laptops, and mobile devices Must demonstrate a proven ability to set targets and monitor achievements in delivering quality infrastructure services to users and application teams.
Excellent verbal and written communications skills including the ability to present and discuss technical information in a way that establishes rapport, persuades others, and promotes understanding The pay range reflects the potential base salary range for this role.
Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
Pay Range $125,000
- $145,000
You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal We are leaders and owners of our business success.
Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Spencer's & Spirit Halloween is looking for a self-motivated and driven IT manager with supply chain experience to contribute significantly to systems and process-related changes required to support our growing business model.
This role will be responsible for leading a small team, while supporting current technological initiatives and help drive design decisions for our future roadmap.
Responsible for managing the design of, delivering and maintaining supply chain-related systems (Warehouse Management System (WMS), 3PL scanning, Material Handling Equipment (MHE), and related integrations) that combines technology with business processes to help transform our business to the highest levels of performance Report on all activities associated with the health, performance and reliability of all servers and services utilized by the supply chain-related systems, including capacity planning, availability trending, and application performance Prioritization of all application support activities including but not limited to: 3PL data processing, logistics related EDI feeds and our Infios WMS and WCS Provide close liaison with project teams and business to ensure the smooth transition of new applications, systems and initiatives into the production environment Lead multiple simultaneous IT projects and initiatives Research and provide strategic direction on use of new products/technology including new applications, new handheld technologies and associated hardware to support deployment for the logistics team Proactive monitoring of all systems for quick resolution (during and after hours) by adhering to notification and escalation procedures Assist with annual PCI audit ensuring systems meet security requirements, along with the annual internal/external audits and remediation Other related duties as assigned Qualifications Bachelor's degree in Computer Science, Systems Analysis, Information Technology or a related study, and 10 years IT experience with a minimum of 1-2 years supply chain application management experience (WMS and WCS), or equivalent combination of education and experience Experience with Infios (Koerber / Highjump) WMS, preferred Experience managing a small team of associates, external consultants and external vendor relationships Prior experience working in a high intensity retail environment, preferred Technical proficiency and knowledge with the following: Microsoft SQL Server for query development and problem resolution Integration tools such as, scripting, ETL, and integration packages Disaster recovery planning and testing WiFi network management and support Experience using these or similar tools: Atlassian tool set (Ops Genie, Jira) Solarwinds Mulesoft Zabbix Knowledge of support systems for servers, PCs, laptops, and mobile devices Must demonstrate a proven ability to set targets and monitor achievements in delivering quality infrastructure services to users and application teams.
Excellent verbal and written communications skills including the ability to present and discuss technical information in a way that establishes rapport, persuades others, and promotes understanding The pay range reflects the potential base salary range for this role.
Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
Pay Range $125,000
- $145,000
Not Specified
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