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IT Analyst Mid Level – Epic MyChart / Digital Consumer Experience

Hybrid or remote with occasional travel in | Healthcare Technology | Contract-to-Hire

We are seeking an Epic MyChart Certified IT Analyst Senior to support a growing Digital Consumer Experience team focused on Epic MyChart and patient-facing technologies. This role is ideal for someone who combines strong healthcare application support experience with Epic MyChart expertise, integrations, and digital patient engagement tools.

You’ll work in a collaborative Agile environment supporting and enhancing applications that directly impact the patient experience, including MyChart, telehealth workflows, patient messaging, and digital care pathways.

This position plays a key role in analyzing requirements, designing solutions, supporting integrations, and improving digital healthcare workflows across multiple Epic consumer-facing applications.

Key Experience We’re Looking For

Candidates with experience in Epic MyChart and digital patient engagement platforms will stand out, particularly in the following areas:

Epic MyChart & Digital Consumer Applications

• Epic MyChart and MyChart Mobile
• MyChart Care Companion configuration and workflow management
• Epic Hello World
• Patient messaging workflows and monitoring

Integrations & Digital Health Connectivity

• SMART on FHIR app integrations
• Care Everywhere awareness
• MyChart Central and Share Everywhere
• Third-party integrations (telehealth, billing, CRM platforms)

Telehealth & Video Visits

• Video visit workflow configuration
• Troubleshooting connectivity issues
• Device readiness (camera/microphone validation)
• Video visit scheduling and configuration

Monitoring & Reporting

• Monitoring patient message volume and workflow performance
• Root cause analysis of system failures
• Adjusting build/configuration to improve user experience
• Collaboration with marketing, access, and digital teams

MyChart Care Companion

• Building and maintaining care pathways
• Configuring tasks, questionnaires, and educational content
• Managing reminders, notifications, and escalations
• Outcome tracking and patient engagement analytics
• Workflow testing, validation, and ongoing maintenance

Digital Experience Platforms

• Physician intranet widgets and digital content configuration
• MyChart intranet updates, knowledge resources, and training materials
• Collaboration with internal teams to support digital engagement strategies

Role Responsibilities

Working within Agile and other IT frameworks, the IT Analyst Senior will:

• Partner with stakeholders to gather, analyze, and document business and technical requirements
• Support and enhance Epic and healthcare applications
• Troubleshoot and resolve application issues using strong analytical and root cause analysis skills
• Lead application upgrades and project initiatives
• Design and implement solutions across the software development lifecycle
• Maintain vendor-supported application versions
• Collaborate with vendors on complex escalations
• Maintain application infrastructure health including patching and system maintenance
• Provide documentation, training, and knowledge sharing across teams
• Participate in on-call rotations for application support
• Mentor junior team members and facilitate knowledge sharing

Required Qualifications

Education

• Associate’s degree or equivalent experience required
• Bachelor’s degree preferred

Experience

• 5+ years of IT or healthcare application support experience
• Experience supporting Epic or healthcare technology platforms strongly preferred

Certifications (Preferred)

Candidates may be asked to obtain certifications within one year of hire.

Examples include:

• Epic Certification (MyChart)
• ITIL Certification
• CompTIA A+
• SQL Certification
• Certified Scrum Developer (CSD)
• OnBase Certification
• RHIT / RHIA
• CAHIMS
• 3M 360 Systems Administrator

Core Competencies

Successful candidates will demonstrate:

• Strong communication and stakeholder collaboration
• Analytical thinking and problem solving
• Adaptability in fast-paced Agile environments
• Ability to translate technical and business requirements into practical solutions
• A collaborative mindset focused on continuous improvement

If you have experience with Epic MyChart, patient engagement tools, and healthcare application integrations, this is an opportunity to play a meaningful role in improving the digital healthcare experience for patients and providers.

ERP Functional Specialist – Supply Chain Management

Scope of Job: The ERP Functional Application Specialist – Supply Chain is a functional resource that oversees process analysis, solution design, configuration and advanced support for the global ERP solution. The role works with IT and business stakeholders alike to ensure following the industry’s best practice and maximization of investment in the ERP. This is a highly collaborative individual with vast ERP functional and practical expertise in (in particular) Supply Chain and other manufacturing disciplines as well as basic technical aptitude to design and implement complex solutions that solve business problems in scalable and secure ways. This individual looks for opportunities to improve performance and save costs as related to the ERP and functional processes and presents data to back decisions for pursuing improvements and proof of improved utilization.

Essential Job Functions and Responsibilities:

Additional Oracle E-Business Suite (EBS) Requirements

• Oracle Process Manufacturing (OPM) – Collection of Modules
• Advanced Supply Chain Planning (ASCP) – Module
• Master Planning
• Demand Forecasting
• Demand Planning
• Material Requirements Planning (MRP)
• Capacity Planning
• Distribution Planning
• Global Multi-Org Planning

Preferred / Nice-to-Have Skills

• Sales & Operations Planning (S&OP)
• Promotion Planning
• Statistical Forecasting
• Consensus Planning

Are you an accomplished Human Resources Leader with experience driving strategy aligned to the business objectives and creating comprehensive leadership development initiatives? This may be the ideal role for you to work with owners and business leaders at C. S. McCrossan, a well-respected industry leader in the highway and heavy civil contracting business. At C. S. McCrossan, our values of Safety, Professionalism, Teamwork and Continuous Improvement are lived out every day and not corporate rhetoric. We are looking for a Human Resources Leader to our team to drive the Enterprise strategy for the group of businesses which includes C. S. McCrossan Construction, PCiRoads, and Midwest Pipe Coating.

Who we are: C. S. McCrossan is a family-owned enterprise with over 60 years of history and investment in our industry and communities. Our core business is diversified highway and heavy civil contracting – managing major highway, bridge, and earthwork projects like the recent I-94 rebuild between Maple Grove and Rogers, and the 494 expansion in Bloomington. We have also managed, or joint ventured several light rail transit projects in the Twin Cities. C. S. McCrossan has affiliated companies providing aggregate and asphalt materials, steel pipe and rebar coating, and real estate investments. Our main office is in Maple Grove, MN with additional locations in Indiana, Kansas, and Arizona. We are known for our ethics and respectful work culture and recognized by our customers and business partners as an organization that is great to do business with and delivers what we promise.

Why join us?

• Empowerment: Lead the human resources function across our enterprise, impacting decision-making at the highest level.
• Innovation: Be at the center of strategic planning and process improvements that foster growth and efficiency.
• Partnership: Work alongside senior leadership and a talented team to achieve shared goals.
• Development: Mentor and inspire a dedicated team of human resources professionals and guide leaders in developing their team members.
• Recognition: Your expertise will be highly valued as you help us navigate human resource issues, ensure compliance, direct performance management and continuity planning efforts that will contribute to our continued success.

The rewards:

• Competitive salary, target range $130,000 - $170,000.
• Incentive eligible.
• A generous benefits package including medical, dental, employer paid Life/AD&D/LTD, Short-Term Disability, Flexible Spending Account, Health Savings Account, 401(k), Voluntary Life/AD&D and vision.
• A Responsible Time Off plan that gives our team the flexibility to take time off when they need it, including 6 recognized holidays and 2 scheduled floating holidays.
• The chance to work with an organization who lives their core values.

Ready to make an impact?

Join us and contribute to the future of C. S. McCrossan!

Please follow these instructions carefully. Click Apply Now to start the application process. Please complete the application and answer all questions thoroughly. Upload your resume and cover letter, if applicable. Upon completion, review your application and submit.

Primary Responsibilities

• Supervision & Mentorship: Lead, coach and develop the HR teams, managers, and employees across the enterprise.
• Strategic direction: Develop and implement Enterprise-wide HR vision, policies, programs, and processes.
• Collaboration: Act as a business partner to the owners and leaders across the Enterprise.
• Analytics: Track performance metrics, trends, and results against programs such as Performance Management, Leadership & Employee Development, Continuity Planning and Employee Relations to grow organization capability and manage compliance requirements.
• Recruitment & Outreach: Develop comprehensive and creative approaches to hire and onboard team members.
• Reward & Recognition: Evaluate, recommend, and implement competitive Enterprise-wide compensation and benefit programs.
• Retention: Provide guidance on retention strategies by evaluating new hire and exit interviews with quarterly and annual turnover reports.
• Process Improvement & Automation: Promote HR best practices by deploying and updating systems and processes to support the Enterprise.
• Internal Client Service: Provide information and HR resources to promote employee success.

Required Qualifications and Skills

• Bachelor's degree in business, human resources, a related field, or the equivalent in experience.
• Eight years of progressive Human Resources leadership supporting executives and senior leadership.
• Exceptional analytical and critical thinking skills.
• Strong managerial and leadership skills. Experience leading a team of professionals in multiple locations.
• Excellent verbal and written communications and interpersonal skills.
• Ability to deliver training and interact with large audiences to share information.
• Collaborative, collegial, cooperative team player who listens well and is responsive.
• Ability to act with integrity, professionalism, and confidentiality.
• Able to travel in the domestic U.S. for short periods of time on an infrequent basis – estimated at 15%.

Preferred Experience, Knowledge, and Skills

• Construction industry experience and understanding of construction business operations
• Understanding of family-led business culture and priorities
• Experience in a similar-sized private company
• Current or recent experience in a lead HR role

ADA Accessibility: If you need help accessing this page, please contact:

Phone: 763-425-4167

Email:

We are an equal opportunity employer.

Qualified people of color, women, veterans and individuals with disabilities are encouraged to apply.

If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English – Spanish – Arabic - Chinese

This role is not eligible for relocation.

Job Title: HRBP

Job Tyle: Full Time

Job Location: Onsite Cranbury/South Plainfield NJ

Job Responsibilities:

Business Partner:

• Acts as a point of contact for the employees and managers in the business unit;
• Conducts ongoing supply and demand support on current and future staffing and skill needs;
• Source candidates using a variety of search methods to build a robust candidate pipeline;
• Collaborating with department managers to compile a consistent list of requirements;
• Ensure all screening, hiring, and selection are done in accordance with employment laws and regulations;
• Actively identifies gaps, proposes and implements changes necessary to cover labor law risks;
• Manages complex and difficult HR Projects cross-functionally;
• Builds a strong business relationship with the internal client;
• Collaborate with colleagues in the human resources department to develop policies, programs, and solutions.
• Acts as the performance improvement driver and provokes positive changes in performance management;
• Provides day-to-day consultation to leadership on a variety of actions including ER issues, policy interpretation & application, and talent management.
• Responsible for the compensation & benefits policy-making, pension schemes, and social relations;
• Works closely with employees to improve work relationships, build morale, and increase productivity and retention.

HR Operation -

• Oversees end-to-end payroll processing, ensuring accuracy, compliance, and timely payment.
• Manages the onboarding and offboarding process, including documentation, system access, exit interviews, and compliance checks.
• Administers employee benefits programs such as health insurance, pension, leave, and other local statutory benefits.
• Maintains and updates HRIS systems, ensuring data accuracy, timely updates, and reporting for decision-making.
• Supports performance review and talent review cycles, including calibration sessions, follow-ups, and action plan implementation.
• Tracks and reports key HR metrics (e.g., headcount, turnover, attendance, performance ratings) to support data-driven HR strategies.
• Ensures all employee records and employment documents are maintained in compliance with legal and company standards.
• Supports annual salary review, bonus, and incentive processes in coordination with the global HR team.
• Contributes to continuous improvement of HR operational processes and employee experience.

Requirements:

• 5 + years' experience in human resources management within the pharmaceutical industry is required;
• Previous experience in recruitment, talent development, and employee relations a plus;
• In-depth knowledge of legal requirements related to human resources including workers’ compensation, union relations, and federal and state employment laws;
• Excellent communication and interpersonal skills.

An International Food Manufacture near Greensboro NC is looking for an HR - Human Resources Manager. The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives in the manufacturing industry. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. If you have prior experience managing in HR - Human Resources for manufacturing / production sites, please apply!

Responsibilities

• Develop new HR - Human Resources programs for employees, and manage compliance with labor laws
• Conduct HR - Human Resources meetings on how to implement new initiatives
• Oversee scheduling and conducting interviews with applicants
• Make hiring decisions after completion of interviews and reviews of candidates
• Create new on-boarding programs to implement for new hires
• Responsible for employee communication, disciplinary meetings, terminations, and investigations
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Responsible for consulting legal professionals if necessary
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Oversee payroll processing, vacation, attendance, FMLA, workers compensation, etc.
• Oversee all the activities of the HR - Human Resources Department including employee communications, disciplines,
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Human Resources, Operations Management, or related field
• At least 5 ~ 7 years' experience in Human Resources in Manufacturing setting
• Existing knowledge of labor laws and managing HR functions
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement
• Leadership, Multi tasker, and Flexible & able to work under a multicultural environment
• Proficient in MS Office suits (Word, Excel, PowerPoint)
• This position is required to work in a manufacturing environment facility. When in the plant, the worker is frequently exposed to moving mechanical parts. The noise level in the work environment is usually medium. Hard hats, steel toe safety shoes, and safety glasses are required in all production areas.

Activ8 Recruitment & Solutions / Renaissance Resources Inc., has been one of the leading recruiting firms in North America when it comes to working with Japanese Businesses for almost 20 years. Our services are based on the needs of our clients, and we connect them with qualified candidates in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, and Oil & Gas industries. With the recent expansion to California and the NYC/NJ area, our coastal offices have started working with clients in the Banking, Finance, and Entertainment Industries. We like to take the approach of working one on one with each of you to ensure that we have the best understanding of your background and what it is you are looking for in a career.

We screen ALL Candidates to verify the validity of each applicant with criminal background / Social Security verification - some positions require drug screening and vehicle driving reports. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidate.

"Direct applicants only.\"

"We do not accept any resumes from any third party organizations or other recruiters."

Avantor is looking for an experienced Sr. Human Resources Generalist to support our Devens, MA manufacturing site. The Human Resources Generalist will provide support to HR Business Partners and partner with their functional business leaders and associates within Avantor to implement key HR processes and programs.

This role is responsible for assisting in providing strategic HR support in the areas of employee relations, compliance, diversity, performance management, HR analysis, process redesign, succession planning, organizational development, and career development.

This is an onsite role and in a manufacturing based environment.

What we're looking for

• Education: Bachelors degree required

• Experience: Requires minimum of 5 years of experience in Human Resources (working for a medium to large size corporate highly preferred)

• Experience in manufacturing industry

• Professional in Human Resources (PHR) certification preferred

• Employee Relations and Project Management experience is a plus

• Demonstrated interest and aptitude for personal learning and HR career development

• Shown ability to build relationships with both internal and external customers

• Strong analytical and problem-solving skills

• Excellent oral, written and interpersonal communication skills

• Ability to handle associate conflicts and differences by interpreting verbal/ non-verbal behavior, detecting perceptions and needs of associates, understanding and valuing associate differences

• Requires working knowledge of MS Office and HRIS systems

• Ability to work independently and with a team

How you will thrive an create an impact

• Function as a strategic HR Generalist providing HR counsel to on-site management teams; responsible for managing the day to day operations of the HR department.

• Conducts employee relations investigations and facilitates effective communications and collaborative problem-solving strategies to prevent or resolve employee relations issues under the direction of the HRBP.

• Coaches and counsels front line leaders on talent management practices, employee relations issues, implementing corrective actions, recruitment strategies and increasing opportunities for employee engagement.

• Gathers, analyzes, and interprets HR data to identify trends and opportunities; assists HRBP to develop strategies and tactics based on those trends.

• Participates in functional staff meetings and provides HR insights on business issues when necessary.

• Assists in projects and/or participates as a project team member on company-wide HR initiatives.

• Assists in implementing Avantor HR policies and procedures as well as monitoring the effectiveness of these programs. Assists assigned functional teams with the understanding of these programs.

• Performs other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Description

About Wallick: 

Affordable Housing and Senior Living Redefined. At Wallick, doing good is all in a day’s work. From leading the way in affordable assisted living, to innovative historic tax-credit developments, to engaging in public policy education, Wallick proves that innovation, succeeding in business, and positively impacting our community really do belong together.

• 55 years serving our communities
• 24,000+ residents call our community’s home 
• 9 states and growing 
• 1000+ associates 
• 92% associate engagement score

This position will sit in our Assisted Living and Memory Care community, The Ashford of Grove City, located at 3197 Southwest Boulevard, Grove City, OH.

Wallick Mission: Opening doors to homes, opportunity, and hope.    

Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together.  These values are:  

• Care 
• Character 
• Collaboration 

This position is an on-site position and will sit in a Wallick Senior Living community in Columbus, OH.

About your role as an HR Coordinator: In partnership with HR COE leaders, you will play a vital part in ensuring our associates and people leaders are equipped to provide great homes for our residents through HR support to include pre-employment tasks such as meeting with applicants, background checks and drug screens, WOTC, new hire paperwork and orientation, associate questions, and associate engagement activities.

Your responsibilities on the HR Team in detail:

• Serve as an ambassador for the Human Resources department while delivering an excellent associate experience.
• Ensure a positive candidate experience for all walk-in applicants 
• Work with new hires to schedule and ensure all pre-employment requirements are completed prior to orientation. Fingerprint background check, drug screen, and WOTC task, etc.
• Ensure all associates files are in compliance for state and regulatory agency compliance.
• Maintain BCI log
• Ensures accurate and timely processing of all new hire paperwork and processes. This includes coordinating all new hire paperwork with the Talent Acquisition and Learning and Development teams. 
• Communicates details about orientation to new hires.
• Conduct orientation, including communicating with new hires, arranging transportation (when applicable), preparing orientation packets, maintaining onboarding computers and room set-up.
• In partnership with the L&D team, runs and reviews audit reports for I9 and WOTC to keep the integrity and 100% accuracy of the database making data corrections when necessary.
• Follow up with associates to ensure trainings are completed timely. Assist associates with accessing computers, logging into trainings, and ensuring completion.
• Track TB testing and assist with ensuring associates have TB results read within guidelines.
• Answer general HR-related questions for associates and escalate more complex questions and requests to HRBP.
• Assist management team in the community with associate engagement activities.
• Track and order new hire and annual associate uniforms.
• Runs ad hoc reports as needed by the business and HR team.
• Perform other related duties as assigned.

What you bring:

• Bachelor’s degree in human resource management, organizational development, educational technology, or related degree preferred.
• 2 or more years of previous experience in human resources, or a similar role is preferred. Experience working in a senior living setting strongly preferred.
• You have strong attention to detail and excellent organizational skills.
• You can prioritize multiple projects and tasks in a deadline driven environment
• You're comfortable interacting with all levels of the organization and have a strong ability to communicate to the workforce both verbally and in writing. 
• You provide an exceptional customer service experience to our associates, leaders, and residents.

Licenses/Certifications/Registrations:

• SHRM-CP or PHR a plus

Benefits: 

• Employee Stock Ownership Plan
• Paid Parental Leave
• Health, Dental and Vision insurance within two weeks
• Gym membership or Fitness equipment reimbursement
• Company paid life and long-term disability insurance
• Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage
• Paid time off & Holiday Pay
• 401(k) with a company match after 90 days
• Tuition reimbursement

Working at Wallick Communities:

Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It’s not about one person, one idea, nor any one action. It’s about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick.  

PHUSION PROJECTS: Established in 2005, Phusion Projects is a global alcoholic beverage company with presence in over 40 countries, employing 250+ worldwide. Phusion Projects houses a portfolio of brands, including but not limited to, Four Loko, Four Loko PREGAME, Mamitas, Basic Vodka, Basico Tequila, and Earthquake.

CULTURE: Innovation and disruption are in the DNA at Phusion. We understand drinkers as category agnostic and we pursue flavor, brand, and functional benefits above all else. We’re always looking to push boundaries within our current product portfolio and partnerships, and that mindset flows through our company culture.

SUMMARY: The Human Resources/Recruiting Coordinator will assist with various elements of the HR, recruiting and onboarding cycle. This individual will also be responsible for various office management tasks within the corporate headquarters. The ideal fit for this role will have exceptional time management skills and be able to communicate effectively across the organization. They will report to the Human Resources Manager.

COMPENSATION:

The base pay range for this role is $50,000 - $60,000 per year.

The range listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter & transit, paid holidays, paid time off, and 401(k).

RESPONSIBILITIES:

• Assist with recruiting cycle for open positions, including management of job postings, application review, scheduling, and performing introductory interviews.
• Support new hires throughout the onboarding experience and maintain high levels of communication, efficiency and organization within the process.
• Work closely with IT to manage device inventory and set up technology for new hires.
• Communicate and coordinate first day plans with new hires and internal hiring teams.
• Maintain employee HRIS and ATS system updates.
• Process documentation for new hires and terminations.
• Resolve HR inquiries (i.e. payroll questions, benefit issues, HR policy questions).
• Drafts necessary documents and forms to support policies and procedures.
• Maintain up-to-date information on applicable laws and regulations.

QUALIFICATIONS:

• Bachelor’s Degree in Industrial/Labor Relations, Human Resources Management, psychology, or another related field preferred.
• 1-2 years of Recruiting or HR coordination experience.
• Excellent verbal and written communication skills, and the ability to effectively present to various levels of the organization.
• Knowledge of HRIS and Recruiting systems such as Paycor, Paylocity, LinkedIn, Indeed and Glassdoor.
• Strong multi-tasking skills and ability to manage multiple projects.
• Intermediate skills in Microsoft Office applications, especially Word, Excel, PowerPoint, etc.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to hold computer or tablet
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear

Phusion Projects is an equal opportunity employer. Phusion recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status, as required by applicable law.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.