It Resources Jobs in Usa

Job Description:

Pay rate: $28/hr

Onsite at Waltham, MA but facility moving to Cambridge, MA 02142

M-F schedule - possibility of daily and Sat OT

8 hr shift but may work 7am-4 or 9-5 depending on work load. Need to be available from 7a-5p

Safety Shoes required (Steel Toe or Composite Toe)

Dress Code: polo/button-up with regular khakis or slacks

What were looking for:

• High School diploma or GED is required; BA/BS Degree in science preferred.
• Minimum 1-2 years experience in a laboratory setting highly desired. Undergraduate lab work will be considered
• Microsoft Office experience required with proficiency in Word and Excel.
• Covid-19 vaccination required.
• Must be flexible, forward- thinking, motivated, and can act independently.
• High level of customer service skills with a professional, can-do demeanor.
• Requires laboratory knowledge including using various instruments to prepare for and perform tests.
• Able to lift 25 lbs.
• Effective communication, both verbal and written, with customer and internal stakeholders required.
• Ability to follow site protocols, policies, and procedures to stay safe, prioritize tasks, solve problems, ensure quality, and meet goals.
• Conform to all customer requirements for background checks, health and safety issues, and security clearances required.

In this role you will:

• The Lab Resource Coordinator is a key member of the laboratory operations team, providing essential support to scientific research groups. This role serves as a critical liaison between scientists and laboratory operations, ensuring smooth and efficient lab operations while maintaining a safe and productive work environment.
• Operational Support: Serve as the primary point of contact for scientific groups, addressing their day-to-day lab operational needs and inquiries.
• Lab Operations Compliance: Ensure adherence to all lab operations protocols and initiatives by science groups.
• Inventory Management:
• Maintain accurate records and inventory of common lab supplies and equipment.
• Coordinate with Avantor services teams (consumables, media/buffer, solvents, etc.) to meet lab needs.
• Catalog and maintain certain common stock items to minimize storage needs.
• Cold Storage Management: Organize and maintain cold storage space (deli fridges, -80C freezers, cryo units) for samples.
• Equipment Maintenance:
• Coordinate with Lab Instrument Services (LIST) for equipment tagging, calibration, and maintenance.
• Submit and track maintenance requests for lab equipment.
• Facility Maintenance:
• Assist with the upkeep of common lab areas (consumable racks, western blot equipment, cold room, TC rooms, equipment rooms).
• Submit work orders for lab issues and follow up on progress.
• Safety Compliance:
• Act as a safety committee representative, participating in safety walkthroughs and ensuring compliance with safety regulations.
• Assist with safety training for new hires.
• Training & Support:
• Provide training to new hires on general lab procedures and equipment.
• Assist with the lab coat program, including ordering, stocking, and communicating with vendors.
• Communication:
• Attend department meetings and effectively communicate information between science groups, lab operations, and other relevant teams.
• Space Optimization: Contribute to lab decluttering efforts and space utilization improvements.
• General Lab Assistance:
• Perform basic lab work as directed by science team leads, within the scope of work and contract agreements.
• Provide daily routine equipment assistance (e.g., checking solvent/buffer levels, calibration, instrument startup, waste handling).

POSITION SUMMARY:

Under the general supervision of the HR Director/Manager, assist, support, and administer a broad range of HR operational activities. Efficiently ensure that all transactions, actions, and monitoring are compliant and completed in a timely manner. Core functions will encompass employee lifecycle (pre-onboarding to termination) to transactional operations within our current HRIS as well as various HR audits, always maintaining regulatory compliance from an employment law perspective. Ensure communication, confidentiality and integrity are assured while processing sensitive personnel information.

ESSENTIAL FUNCTIONS:

• Supports and maintains a positive relationship between the HR department and our personnel
• Assists in the daily operations of employee life-cycle
• Conducts background checks with proper onboarding practice
• Follows-up with new hires and respective managers promptly
• Ensures that all onboarding activities are completed timely including I-9 management
• Provides guidance and counsel when needed with mid-level management on employee relations and HR matters
• LOA management assistance
• Compliance audits and proper recordkeeping procedures
• Collaborates closely with HR, Payroll and other functions as needed
• Performs HR ad-hoc projects

REQUIREMENTS:

• Bachelor’s degree, or equivalent years of experience in HR in a healthcare workforce environment preferred
• Minimum 2 years of experience in Human Resources
• ADP Workforce Now knowledge and experience strongly preferred
• Understanding of confidentiality and proper business etiquette
• Excellent verbal and written communication skills
• Fluent in English (both verbal and written)

The HRIS Analyst provides day-to-day operational and project support for the Human Resource Information Systems (HRIS). This role serves as a technical point of contact for assigned functional areas and partners closely with HR subject matter experts to ensure data integrity, system optimization, reporting accuracy, and process improvement. The HRIS Analyst also supports HRIS-related upgrades and initiatives across the organization.

Responsibilities

• Support HRIS implementation projects and programs across all functional areas, including compensation, benefits, onboarding, recruitment, time and attendance, applicant tracking, performance management, training, and change management
• Serve as a technical expert supporting the maintenance of new and existing HR systems and programs
• Act as the HRIS security administrator
• Lead HRIS reporting efforts, including development, maintenance, and governance of the reports library
• Provide customer support to HR teams and employee-related services, including Employee Self-Service (ESS) and Manager Self-Service (MSS)
• Communicate effectively with stakeholders and influence outcomes using appropriate communication skills
• Develop training materials and job aids for system end users across identified workstreams
• Train system administrators on system capabilities and support ongoing training initiatives
• Develop and oversee processes to ensure data integrity, including data audits and evaluation of data entry practices
• Drive full system utilization, optimize functionality, and improve business process efficiencies
• Support organizational change management efforts related to system and process changes, including communication, training, and feedback collection
• Support maintenance and administration of programs not fully supported by HRIS (e.g., WOTC, The Work Number, I-9 Management, Unemployment)
• Perform data analysis and prepare regular and ad hoc reports for senior leadership and business leaders
• Maintain, update, and test system integrations with internal departments and external vendors
• Develop presentations as needed
• Provide standard bi-weekly, monthly, and ad hoc reporting to HR and the broader organization

Qualifications

Key Competencies & Characteristics

• Strong knowledge of UKG (UltiPro), with 5–10 years of hands-on experience preferred
• Experience working with iCIMS (applicant tracking system) preferred
• Expert proficiency in Microsoft Excel (including pivot tables, VLOOKUP, concatenation, and other advanced functions); strong skills in Word and PowerPoint
• Technologically adept with the ability to work across multiple HRIS platforms and Microsoft applications
• Proven ability to partner with internal and external stakeholders to deliver timely solutions
• High capacity for work; dependable, results-oriented, and able to operate with a strong sense of urgency
• Experience managing multiple vendors and compensation administration outsourcing
• Strong understanding and technical expertise in broad-based compensation programs (executive, sales, base, and variable pay)
• Direct, empathetic communication style
• Ability to thrive in a fast-paced environment with competing priorities
• Excellent organizational skills with strong attention to detail
• Demonstrated ability to handle confidential information with discretion
• Strong work ethic, integrity, and sound judgment
• Ability to interpret data, draw logical conclusions, and apply critical thinking to both routine and non-routine problems

Education and Experience

• Minimum of 5–10 years of experience working with UKG/UltiPro
• Minimum 3-5 years of working with iCIMS (applicant tracking system) preferred
• Bachelor’s degree from an accredited institution or equivalent professional experience
• Solid understanding of HRIS database design, structure, processes, and reporting tools
• Proficiency in Microsoft Office Suite
• Strong analytical skills, including experience with workflow development, testing, and debugging
• Working knowledge of HR data reporting
• PHR or SPHR certification preferred but not required

Position: Part-Time HR Assistant

Location: Farmington Hills, MI

Part-Time

Pay: $23–$25/hour

Benefits: Eligible for Dental, Vision, Medical, 401(k)

A well-established organization in a medical office setting is seeking a Part-Time HR Assistant to support daily Human Resources operations. This role is ideal for an HR professional who is detail-oriented, organized, and comfortable handling confidential information.

Key Responsibilities

• Maintain accurate and confidential HR files, records, and documentation
• Respond to routine employee and applicant inquiries related to policies, benefits, and hiring processes
• Provide administrative and clerical support to the HR function
• Assist with payroll-related tasks, including answering questions and resolving basic issues
• Support new hire onboarding and orientation activities
• Assist with benefits administration and coordinate with external vendors as needed
• Help plan and support HR-related events such as open enrollment and employee recognition initiatives
• Conduct periodic audits to ensure HR records are complete and compliant

Qualifications

• Associate’s degree in a related field (required)
• Prior HR or administrative office experience (preferred)
• Strong written and verbal communication skills
• High level of professionalism with the ability to handle sensitive information discreetly
• Excellent attention to detail and organizational skills
• Experience with HRIS, payroll systems, and Microsoft Office (ADP experience a plus)

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• Responsible for providing assistance in the acquisition, negotiation and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manages databases for IT vendor contracts.
  
• 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects.
  
• 35% Perform quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols.
  
• 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures and standards for databases.
  
• 10% Request vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation.
  
• 10% Creates, reviews, maintains, and completes various reports for management.
  

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• This position manages key vendor and contract activities, including requesting vendor registrations and assisting IT Payables with required documentation.
  
• Responsibilities include supporting renewal functions for critical IT vendor contracts, reviewing and analyzing reports for senior leadership, and collaborating closely with the Chief Negotiator, IS Negotiation team, and key vendors.
  
• The position also involves maintaining and updating IT vendor databases to ensure accurate workflow and support department projects.
  

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• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  

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• This department operates in a fast-paced environment, supporting a wide range of customers across BCBSSC and most of various lines of business. Our work often involves tight deadlines, with busy end of quarters, a very busy end of year for renewals, and at times it may require overtime to meet critical deliverables.
  
• We're a close-knit team that values collaboration and support. While we work in a high-functioning environment and pride ourselves on being hardworking, we also make space for fun and positivity.
  
• We partner closely with other teams across the AIMS organization. Our culture is a safe, inclusive space where everyone feels accepted and respected, and we welcome diverse perspectives.
  

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• 4 years project coordination or other related work experience.
  

• 
  
• Bachelor's Degree
  
• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
  

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• Excellent organizational skills and quality research skills.
  
• Excellent verbal and written communication skills.
  
• Demonstrated skills to work with and assist others.
  
• Ability to acquire in-depth knowledge of department functions, procedures and workflow.
  
• Analytical or critical thinking skills.
  
• Good judgment skills.
  
• Ability to handle confidential or sensitive information with discretion.
  
• Ability to work in a team environment and prioritize work effectively.
  
• Ability to assist in the preparation, documentation, and presentation of recommendations to management.
  

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• Microsoft Office.
  
• Vendor Management experience
  
• Experience communicating with executive level management
  
• Service Now Experience
  

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• Smart Cloud Control Desktop
  

IT Business Partner at Wilson, MA

Job Description: IT Business Partner – Pharmaceutical Manufacturing

Role Overview

The IT Business Partner – Pharmaceutical Manufacturing serves as the strategic technology partner for Manufacturing, Quality, Engineering, and Supply Chain functions within a regulated pharmaceutical environment. This role combines strong business partnership and stakeholder engagement with deep manufacturing IT, solution architecture, and compliance expertise to ensure technology solutions enable safe, compliant, and efficient operations.

This is a long‑term role and may be structured as full‑time employment or a long‑term contract engagement, depending on candidate experience and business needs.

Key Responsibilities

Business Partnership & Strategy (≈50%)

• Act as the primary IT partner for Manufacturing, Quality, Engineering, and Supply Chain leadership
• Build trusted relationships with site leadership, operations managers, quality leaders, and business stakeholders
• Develop a strong understanding of pharmaceutical manufacturing processes, compliance requirements, and operational KPIs
• Translate business and regulatory needs into IT strategies, roadmaps, and prioritized initiatives
• Partner with business leaders to develop business cases, define success metrics, and track value realization
• Align site‑level priorities with enterprise IT strategy and governance

Manufacturing IT, Architecture & Compliance (≈50%)

Manufacturing & Quality Systems

• Lead IT engagement for manufacturing and quality systems, including MES, LIMS, QMS, EMS, serialization, and plant historians
• Support integration between shop‑floor systems (MES, SCADA, PLCs) and enterprise platforms (ERP, data, analytics)
• Ensure systems support GMP manufacturing, batch integrity, traceability, and electronic records

Solution Architecture & Integration

• Provide solution and integration oversight for ERP (e.g., SAP), manufacturing execution, quality, maintenance, and supply chain systems
• Collaborate with enterprise architects to ensure solutions are scalable, secure, and compliant with enterprise standards
• Support digital manufacturing and Industry 4.0 initiatives within a validated pharmaceutical environment

Validation, Data Integrity & Regulatory Compliance

• Ensure IT solutions meet GxP, CSV, and data integrity requirements (e.g., ALCOA+)
• Partner with Quality and Validation teams to support system validation, change control, and audit readiness
• Ensure compliance with FDA, EMA, and other global health authority expectations

Delivery Oversight & Change Enablement

• Serve as the single point of accountability for IT delivery outcomes supporting manufacturing and quality operations
• Identify risks, dependencies, and compliance impacts early and drive mitigation plans
• Lead change enablement activities, including communication, training coordination, and adoption support
• Ensure solutions are effectively embedded into shop‑floor and quality processes

Required Qualifications

• 10+ years of experience in IT roles supporting pharmaceutical or other GxP‑regulated manufacturing environments
• Strong understanding of pharmaceutical manufacturing operations and quality systems
• Hands‑on experience with manufacturing IT systems (MES, LIMS, QMS, ERP)
• Experience with system validation, data integrity, and regulated change management
• Proven ability to partner with manufacturing, quality, and engineering leadership

Preferred Qualifications

• Experience as an IT Business Partner, Manufacturing IT Lead, or Solution Architect
• SAP experience (PP, QM, PM, MM) or equivalent ERP platforms
• Exposure to serialization, track & trace, or regulatory reporting systems
• Experience supporting multi‑site or global pharmaceutical operations
• Knowledge of cybersecurity considerations in OT and regulated environments

Employment Type

• Long‑term role
• Open to Full‑Time Employee or Long‑Term Contract engagement
• Structure will be based on experience, availability, and business requirements

Success Measures

• Alignment of IT initiatives with manufacturing and quality priorities
• Compliance and audit readiness of manufacturing and quality systems
• Improved operational performance through compliant technology enablement
• Strong satisfaction from site and business leadership

Job Purpose:
BTIG is seeking an Associate who will help lead and evolve the governance engine of a global, mid-sized investment bank to support our next phase of growth.  You will report directly to the CISO and be responsible for security assurance, compliance operations, and technology risk management.  You will help maintain control readiness, perform testing and evidence collection, and support risk and vendor assessments for internally developed systems and SaaS applications.  Your work will directly protect the firm's reputation and enable its business.  We don’t expect you to know every regulatory framework on day one. We do expect you to write exceptionally well, ask smart questions, and possess the grit to see difficult tasks through completion. 

Duties & Responsibilities:

IT Governance, Risk and Compliance (GRC) 

• Third-Party Risk Management (TPRM): Own the vendor security review process.  You will assess third-party vendors to ensure compliance with the firm's standards, requiring understanding of our core business processes, attention to detail, and the persistence to chase down answers. Obtain and meticulously review SOC reports (e.g., SOC 1, SOC 2) for critical third-party service providers, evaluating their adherence to 'Complementary Controls at User Entities' and ensuring our internal alignment. 
• Client & Regulatory Due Diligence: Support the completion of external security questionnaires.  You will articulate BTIG’s security posture to institutional clients and regulators, translating technical controls into clear, professional narratives. 
• IT Controls & Audit Collaboration: Assist with internal SOX IT controls audits and access control reviews across our technology stack, including in-house developed systems and third-party SaaS platforms.  You will work with engineering teams to verify that permissions are correct and ensure evidence is gathered efficiently. Actively participate in external IT audits, specifically focusing on validating and documenting controls related to access management, change control, and system operations for key systems that handle financial data. 
• Business Continuity & Disaster Recovery (BCDR): Assist the CISO in maintaining and testing the firm's Business Continuity and Disaster Recovery plans, including documentation updates, tabletop exercises, and coordination with Infrastructure and Operations teams to ensure recovery time objectives (RTOs) are achievable. 

Operational Support 

• Policy Development: Assist in drafting and maintaining information security policies and procedures. 
• Perform risk assessments and gap analyses for IT systems that handle PHI and financial data. 
• Automate and monitor controls through scheduled reviews, scripts, or tooling to reduce manual effort and improve coverage. 
• High-Touch Support: Experience directly supporting executives is valuable here; you will act as a bridge between the CISO and various business units, requiring professionalism and discretion. 

AI & Innovation 

• AI Governance: Support the CISO in defining the guardrails for Generative AI that balance innovation with risk (e.g., data leakage, appropriate use). 
• Applied AI/Automation: Utilize prompt engineering and automation tools to streamline governance workflows. If you can script it or prompt it to save time, we want you to build it. 

Requirements & Qualifications:

• Education: Bachelor’s degree in a related field or equivalent experience. While not required, preferred certifications include Security+, CISA, CRISC, or CISSP. 
• Experience: 2–4 years of experience in IT Governance, Risk & Compliance (GRC), IT Security Risk Management, Risk Audit, Data Privacy Investigation, Technology Risk, and/or Information Security (ideally with a background in Financial Services). 
• Security Framework Knowledge: Working familiarity with standard security frameworks such as NIST CSF, ISO 27001/27002, COBIT, SOC 2 type 2 and CIS controls, etc. 
• Analytical Skills: Experience reviewing IT solution requirements and implementing security controls. Strong analytical and risk assessment skills with the ability to design compensating controls for security vulnerabilities and assess business impact of security tools and policies. 
• General Technical Proficiency: Microsoft Office 365 and associated applications; Excel, Teams, Forms, PowerQuery, etc. 
• Growth Mindset: You are resilient and don't get discouraged by manual processes; you look for ways to optimize them. 
• Communication: Excellent written communication is non-negotiable. You must be able to explain complex technical risks to non-technical stakeholders clearly and concisely. 
• AI Familiarity: Demonstrated interest or experience with LLMs (ChatGPT, Claude, Copilot). Experience with prompt engineering or Python scripting for automation is highly valued. 
• Curiosity: You read about LLM risks, changing regulations or new breaches for fun. You are technically apt enough to converse with engineers but focused on governance. You never have enough knowledge about the business or systems you help oversee. 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $110,000.00 - $140,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)

Onsite daily in 19106 (Philadelphia, Pennsylvania)

Pay up to $38.50/hr. (No PTO and No Paid Holidays)

The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.

Responsibilities:

• Be the face of IT to corporate employees in the respective office location.
• Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
• Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
• Work to improve the procurement and asset management practices for IT hardware and software.
• Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
• Work with Finance and IT leadership to manage budgets and costs for IT spend.
• Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
• Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
• Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
• Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
• Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
• Participate in after-hours, on-call support rotation.

Required Skills:

• 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
• Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
• Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
• Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
• Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
• Customer focused approach to delivering excellent service and support to internal customers.

The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.

Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.