It Associates Jobs in Usa

Build a Career That Matters with One of the World's Most Respected Employers!

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THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING LOCATIONS: Michelin North America HQ

THE "ADDITIONAL LOCATIONS" SHOWN AT THE RIGHT INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED

Michelin is hiring! We are looking for an IT professional who is passionate about technical solutions & strategy to join our company and be a key player of our IT team!

The Opportunity

The IT4IT manager will lead a dynamic technical team within the organization, focusing on aligning global IT strategies with the region objectives. The role involves resource management, strategic workforce planning, budget management, and fostering a culture of transparency, collaboration, and accountability. You will coordinate an interdisciplinary technical crew, enabling autonomy and ensuring adoption of enterprise-wide standards.

The mission focuses on people and organizational leadership. It supports managers, team leaders, and delivery leaders to reach the optimal performance on activities within the scope and aligned with the IT strategy.

You must possess a deep technical foundation to effectively motivate, aid, and lead the team. The manager is not expected to deliver technical solutions, but must be able to understand architecture, assess impacts, and maintain credibility with technical partners.

This position is based at our headquarters in Greenville, SC, conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.

What will you do

Lead and inspire a multi-functional technical team, fostering trust, productivity, and collaboration.

Ensure alignment between global IT4IT strategies and regional execution.

Oversee staffing, budgeting, and planning workforce needs strategically; optimize team structure and skills.

Use technical literacy to challenge, support, and guide the team.

Track and report on team performance using Accelerate and Agile metrics.

Communicate strategy and vision, foster teamwork, and provide updates to management.

Promote accountability, information exchange, and continuous improvement in DevOps and SRE practices.

What will you bring

BS degree in computer science, electrical or computer engineering. An MBA or equivalent experience is a plus.

At minimum of 7 yrs overall experience in the IT field

Validated experience in IT team leadership, preferably in a global or regional context.

Proven background in custom software development and cloud-based solutions - Azure or AWS a must.

High level technical foundation (architecture, DevOps, SRE, cloud, integration).

We seek an individual who has led teams and successfully delivered in the following areas:

• Expertise in system integration, data management, and business intelligence tools.
• Superb communication skills with various levels of the organization, including C-Suite.
• Ability to align local execution with global strategies and standards.
• Comprehensive experience with Agile methodologies (Kanban, Scrum) is required.
• Familiarity with enterprise IT platforms and tools using AI (Jira, GitLab, Github)

#li-RG1

#LI-hiringmichelin

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

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• Deploy servers, network switches, desktops, laptops, printers, and other devices.
  
• Configure routers, switches, firewalls, and wireless access points.
  
• Support network infrastructure, including LAN/WAN connectivity.
  
• Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  
• Perform routine maintenance and upgrades to ensure optimal system performance.
  
• Assist with IT asset inventory and lifecycle management.
  
• Document service activities, system configurations, and technical resolutions.
  
• Ensure compliance with company IT policies and security protocols.
  
• Travel to company sites as required, sometimes on short notice.
  
• Represent the IT department professionally during field visits.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

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• Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  
• 1+ years of experience in IT support or field engineering roles.
  
• Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  
• Experience with hardware installation, system imaging, and remote support tools.
  
• Excellent troubleshooting and diagnostic skills.
  
• Strong interpersonal and communication abilities.
  
• Valid driver's license and willingness to travel.
  

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• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

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• Bachelor's degree in Information Technology, Computer Science, or a related field.
  
• 7+ years of IT infrastructure experience, including 3+ years supporting multi-site or hybrid environments.
  
• Strong knowledge of manufacturing and OT/IT network integration and industrial cybersecurity.
  
• Experience managing Microsoft tenants and M365 environments; familiarity with Cisco, Fortinet, or similar technologies.
  

The Information Technology Business Operations Manager plays a crucial role in managing and optimizing financial processes, ensuring efficient operations, and supporting vendor relationships within the IT Organization. This position involves handling invoicing, payments, contract tracking, and financial analysis and reporting.

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• At all times employees are expected to uphold Creighton's core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
  
• Financial Management:
  
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  • Billing and Payments:
    
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    • Internal Billing Generation: Create accurate billing for services provided by internal IT teams or external vendors to campus departments.
      
    • Payment Coordination: Ensure timely payment processing, coordinating with finance and accounts payable.
      
    • Payment Tracking: Maintain records of payments made and reconcile any discrepancies.
      
    
    
  • Budget Planning and Analysis:
    
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    • Budget Planning: Collaborate with finance to draft and monitor IT budgets, considering operational needs and strategic goals.
      
    • Financial Analysis: Analyze spending patterns, monitor variances, and provide insights to optimize budget allocation.
      
    • Forecasting: Use historical data to forecast future IT expenses along with keeping track of new impacts rolling off capital projects.
      
    
    
  • Reporting & Monitoring
    
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    • Monitor all IT accounts to ensure proper billing and charges are done and any necessary corrections or reallocations are made timely.
      
    • Identify areas of overspending and report to management for action/decision.
      
    • Develop reports where necessary to communicate current state of finances.
      
    
    
  • Cost Optimization:
    
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    • Expense Reduction Strategies: Recommend ways to reduce operational costs (e.g., cloud cost optimization, license consolidation, process improvements).
      
    
    
  
  
• Contract Tracking and Routing:
  
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  • Contract Management:
    
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    • Contract Inventory & Maintenance: In alignment with Strategic Sourcing, maintain a centralized contract inventory, including details like contract start/end dates, terms, and stakeholders.
      
    • Renewal Alerts: Track contract milestones, renewals, and terminations. Set up reminders for contract renewals and initiate renewal processes.
      
    • Termination Coordination: Facilitate contract terminations when necessary.
      
    • Collaborate with legal teams to ensure compliance where necessary.
      
    
    
  • Routing and Approvals:
    
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    • Facilitate contract routing for approvals.
      
    • Coordinate with relevant stakeholders during the contract lifecycle.
      
    
    
  
  
• Vendor Engagement:
  
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  • Vendor Relationship Management:
    
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    • Interact with vendors and address issues or changes.
      
    • Participate in vendor onboarding and establishment.
      
    • Evaluate vendor performance and provide feedback where necessary.
      
    • Address any related issues promptly.
      
    
    
  • Vendor Billing:
    
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    • Review vendor invoices, validate charges, and process payments.
      
    • Ensure timely payment to vendors.
      
    • Resolve billing discrepancies.
      
    
    
  
  
• Operational Efficiency:
  
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  • Process Improvement:
    
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    • Workflow Streamlining: Identify bottlenecks in operational processes (e.g., procurement, approvals) and propose improvements.
      
    • Automation: Implement automation tools to streamline routine tasks (e.g., invoice processing).
      
    
    
  • Internal Billing:
    
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    • Chargeback Mechanism: Allocate IT costs to relevant departments based on usage.
      
    • Transparency: Communicate internal billing details to stakeholders.
      
    
    
  • Allocate costs appropriately across departments.
    
  
  

Qualifications:

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• Bachelor's degree in business administration, Finance, or related field.
  
• Relevant experience (1-3 years) in financial management, contract administration, or business operations.
  

Knowledge, Skills, and Abilities:

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• Proficiency in financial software and tools (e.g., Excel, accounting software).
  
• Financial Acumen: Understanding financial statements, budgeting, and cost management
  
• Strong analytical skills and attention to detail.
  
• Excellent communication (both written and verbal) is crucial for collaborating with teams and stakeholders.
  
• Problem-Solving: must be adept at analyzing complex situations and finding practical solutions.
  
• Experience in an university environment is beneficial.
  
• High Adaptability
  
• Experience in negotiation with vendors and stakeholders is preferred.
  
• Networking: Building professional relationships is essential for growth.
  
• Risk Management: Identifying and mitigating risks related to vendor and compliance issues. This includes understanding legal and regulatory requirements
  

Overview:

ACS Professional Staffing is looking for an employee to work on-site with our client. This IT Project Manager 3 position provides project and program management support to the Information Technology OT Cyber Security organization. The role works closely with technical teams across Information Technology and Transmission Services to coordinate and facilitate cybersecurity projects from inception through completion. Under the guidance and direction of the Portfolio Manager, this position collaborates with cross functional project teams to develop project plans, coordinate and facilitate project activities, and track progress while delivering detailed status reporting across multiple assigned projects. This full-time position is located in Vancouver, WA.

Pay range: $54.79 - $78.28

Benefits:

• Paid holidays: 11
• PTO: Starting at 10 days
• Sick Leave: Up to 56 hours per year (prorated based on start date)
• EAP: Employee Assistance Program
• Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)
• Other benefits include the following: Calm App, LifeBalance Discount Program

Responsibilities:

• Provide project management expertise and support and facilitate manager-assigned Cyber Security strategic initiative project or projects, from beginning to end, providing expert guidance on the PMI-based project management methodology, best practices, and internal skill development as requested by and with guidance from the manager, team lead or other personnel with the authority to do so, work will include:
• Coordinate cross functional resource identification and communicate resource needs to the appropriate organization for assignment.
• Forecast appropriate project resources to fulfill project needs, maintaining outyear forecasts for portfolio planning purposes
• Collaborate with business units on resource strategy planning in order to meet portfolio execution goals
• Schedule and facilitate meetings with program stakeholders
• Recommend an overall roadmap of efforts required to achieve program objectives.
• Provide recommendations regarding project expectations, approach, roadmaps, work plans, deliverables, and goals.
• Draft program plans, resource strategies, and funding estimates required to advance each assigned project / defined effort.
• Alert manager of and obtain appropriate authorization for any potential changes to project cost, schedule, or performance.
• Organize, coordinate, and facilitate portfolio of work, and serve as liaison between business and technical aspects of projects, including recommending project stages and assessing business implications for each stage.
• Monitor progress of assigned projects to track timelines, milestones, deadlines, standards, and targets, alerting appropriate manager / personnel of any obstacles / potential delays to project timelines, targets, or success; provide corrective action recommendations.
• Coordinate activities for manager-assigned projects that enable goals or objectives to be accomplished within the prescribed time frame and funding parameters, escalating concerns to appropriate manager / personnel.
• Collaborate with manager and internal stakeholders to facilitate the tasks and activities of project team(s) and to properly understand related business needs, dependencies on other initiatives, and how best to effectively deploy end products.
• Address and navigate issues related to technical and business success in a collaborative and professional manner with manager assistance and guidance.
• Provide background information, technical input, options, and recommendations for program decisions as requested by manager / personnel; work with appropriate parties to facilitate resolution of conflicting positions.
• Issue project/portfolio status reports on a regular or as requested basis.
• Maintain consistent communication with project sponsors, performance managers, and clients on the progress of the project vis-a-vis the work plan.
• Collaborate and work with project sponsors and program Steering Committee to remove obstacles impacting timely project completion.
• Take a proactive stance on project risk management:
• Anticipate and identify potential areas of risk and obtain guidance from appropriate manager or Contracting Officer (CO).
• Track, monitor and facilitate resolution of issues and risks identified within the projects, as well as compliance related dependencies.
• Maintain issue, risk, and/or action logs.
• Develop, draft, and recommend contingency plans to minimize / eliminate risks on an ongoing basis for review and acceptance by appropriate manager / personnel.
• Communicate regularly with executive sponsors, key stakeholders, strategic partners, and managers independently and in team meetings.
• Support and facilitate the following functions:
• Written and verbal sponsor communication.
• Inter-project team communications and coordination.
• Issues and risk management.
• Coordination with IT resources.
• Coordination with the program enterprise architect.
• Sponsor meeting management.
• Support and facilitate the following deliverables:
• Scope Definition and Management.
• Implement Organizational Design and Change Management with respect to a culture resistant to change.
• Process and System Design requirements.
• When necessary, manage the successful transition of a project or program of projects to another project manager including any training, documentation, and meeting coordination required to bring the new PM fully up to speed on all critical aspects of the work and introduce them to executive sponsors and key stakeholders.
• Coordinate and assist management with transitions of identified project resources as needed. This may include gathering information from departing/transitioning resources to identify subject matter expertise, documenting workloads, identifying training requirements to facilitate smooth transitions.
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.

Requirements:

• A bachelor’s degree in business administration, computer science, information technology, engineering, or a related technical discipline is preferred.
• 10 years of experience is required with an applicable bachelor’s degree.
• 14 years of direct work experience is required without a degree or a non-applicable bachelor’s degree.
• Experience must include project management of full lifecycle OT/IT Software, OT/IT Hardware, Data Integration, Telecom and/or Network Infrastructure related projects, developing technical specifications and project plans for medium-to large-sized projects. Service Desk or Operations and Maintenance (O&M) experience will not meet project experience requirements.
• Note: Level 3 is typically responsible for medium – to large -sized projects (25M and higher lifecycle cost). “Typically,” as it refers to project size is determined by an average of the worker’s assigned projects and includes the complexity, visibility, and sensitivity of the projects within the past year and is not based on a single project-funding amount.
• Advanced skills with MS Project to include fundamental operation, function, and workflow of MS Project regarding timelines, dependencies, project expectations, milestones, and resources.
• Demonstrated ability to manage OT/IT Software, OT/IT Hardware, Data Integration, Telecom and/or Network Infrastructure projects, and/or Applications Integrations projects in accordance with industry project management principles.
• Expert at supporting the full lifecycle of projects through the IT Systems Development Lifecycle.
• Expert at eliciting information from stakeholders, documenting and communicating, including via Project Plans, Functional & Technical Specifications, Schedules, Resource Plans, Budgets, and Presentations.
• Demonstrated experience with expert-level communication and customer service skills to advance assigned project(s) forward in a large agency environment with multiple stakeholders.
• Experience delivering projects with Cyber security and/or compliance requirements (ex: NERC-CIP, FISMA and NIST).
• IT project and program management experience within an Information Technology or Operational Technology environment
• Experience with Agile and Waterfall methodologies.
• Valid U.S. Driver’s License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact

If you have any questions about our Reasonable Accommodation Policy, please feel free to email

Job Title: Senior IT Project Manager (Infrastructure & Cloud)

Location: Columbus, OH - Onsite - LOCALS ONLY

Duration: Long-Term Contract

Work Type: Full-time / Contract

Job Summary

We are seeking an experienced Senior IT Project Manager to lead and coordinate enterprise-level IT and business solution projects. This role involves managing complex infrastructure, cloud, and cybersecurity initiatives while working closely with executive stakeholders and cross-functional teams in a highly regulated environment.

Key Responsibilities

1. Project Leadership & Stakeholder Management (40%)

• Manage multiple IT and business solution projects with executive-level stakeholders
• Apply and enforce project management methodologies and standards
• Develop and oversee project plans including:
• Scope, schedule, cost, quality, risk, communication, and change management
• Create and execute detailed project work plans; revise as needed
• Review deliverables to ensure completeness, accuracy, and proper documentation
• Set and manage client expectations to drive high customer satisfaction
• Lead client meetings and communicate progress to leadership
• Drive strategic planning for federal and state-mandated initiatives
• Develop and implement project management policies

2. Enterprise Project Delivery (45%)

• Define and manage project scope, including change control processes
• Develop comprehensive project plans and execute delivery
• Establish timelines, milestones, and resource allocation
• Manage:
• Task sequencing, scheduling, and duration estimation
• Budgeting, cost estimation, and financial control
• Ensure quality assurance and compliance standards are met
• Lead team acquisition, onboarding, and development
• Prepare and present regular status reports to stakeholders
• Identify risks and implement mitigation strategies
• Oversee full project lifecycle including project closeout

3. Project Management Best Practices (10%)

• Promote PM best practices through training and mentoring
• Develop and maintain statewide PM methodology
• Collaborate with IT policy teams to implement governance standards

4. Additional Responsibilities

• Participate in senior leadership meetings
• Deliver presentations to internal and external stakeholders

Required Qualifications & Experience

• 7+ years managing infrastructure-focused IT projects:
• Server migrations
• End-of-life remediation
• Data center consolidation
• 5+ years of strong infrastructure domain knowledge
• 2+ years experience in:
• Cloud platforms (Azure / AWS)
• Microsoft 365 (Exchange migrations, cloud services)
• Disaster recovery planning in hybrid/cloud environments
• IT/Cybersecurity project management (risk, compliance, security)
• Working in large, regulated, matrixed organizations
• 5+ years experience with:
• Waterfall, Agile, and Hybrid methodologies
• MS Office Suite
• Project tools (Clarity EPPM preferred)

Preferred Qualifications

• PMP Certification (Highly Desired)
• Experience with government or public sector environments
• Strong leadership, communication, and stakeholder management skills

The IT Business Application Manager is a strategic leadership role within the hospital's Information Technology department, responsible for overseeing the planning, implementation, and support of enterprise business applications that are critical to clinical and administrative operations. This role ensures that technology solutions align with the hospital's mission of delivering exceptional patient care and operational excellence.

Key Responsibilities

• Lead the lifecycle management of business applications including Enterprise Resource Planning (ERP), financial systems, HRIS, and other operational platforms.
• Collaborate with department heads and leaders to assess needs, define requirements, and implement solutions that improve workflow efficiency.
• Direct, coach and mentor a team of application analysts and support staff, ensuring timely resolution of issues, system upgrades, and user training.
• Deliver regular performance evaluations, provide coaching and development plans, and handle disciplinary actions or terminations as needed in accordance with HR policies.
• Serve as the primary liaison between IT and business units for application-related initiatives, including vendor management and contract negotiations.
• Oversee change management processes, ensuring compliance with hospital policies, regulatory standards, and data security protocols.
• Track and analyze key performance indicators and service level agreements to ensure systems operate efficiently, reliably, and in alignment with user expectations.
• Participate in strategic planning and budgeting for IT initiatives, aligning application strategies with organizational goals.

Required Qualifications

• Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Leadership Experience: Minimum of 3 years of progressive experience in Information Technology, including leadership roles.
• Application Management: Proven experience managing complex business applications (such as ERP, HRIS, or CRM systems), including hands-on involvement in software implementations and upgrades.
• Methodologies: Strong understanding of application management and software development methodologies (e.g., Agile, Waterfall) and when to apply them.
• Technical Proficiency: Familiarity with enterprise software ecosystems and integration between applications.
• Soft Skills: Excellent communication, leadership, and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders and to lead diverse teams.

Preferred Qualifications

• Workday Experience: Demonstrated experience in managing the Workday platform or similar enterprise resource planning (ERP) systems. This includes knowledge of Workday modules, configuration, and deployment of new features.
• Process Improvement: Familiarity with business process management and optimization techniques to streamline workflows and enhance application usage.
• IT Infrastructure Knowledge: Knowledge of IT infrastructure management and operations, to better understand how applications interact with the broader IT environment.
• Certifications: Relevant certifications (e.g., ITIL for service management, Workday certification, or PMP for project management) that demonstrate expertise and commitment to professional development.

At Elite Government Strategy, we are looking for an experienced Government IT Recruiter to join our agency team - ideally someone who has experience working within Information Technology (IT) recruiting. It's a challenging, fast-moving candidate-driven market, so the ideal candidate should be highly motivated and tenacious enough to keep up with the pace. We are looking for someone who is willing to learn and keep up-to-date with the latest technological developments that influence our clients' hiring needs. If you are looking to take your career to the next level and maximize your growth potential, then this is the right opportunity for you.

Objectives of this Role:

• Source senior level, highly specialist candidates for leading Government Integrators
• Screen and interview candidates to ensure we put forward the best quality candidates to clients
• Consult with clients on overall hiring strategies and tailor your approach accordingly
• Keep up-to-date with latest industry trends to ensure candidates can be evaluated against industry standard assessments
• Build and develop your client portfolio, providing expert consultation to ensure repeat business
• Generate new leads and clients using your network of contacts
• Network online and offline with potential candidates to promote our employer brand and ensure we attract the best professionals

Daily and Monthly Responsibilities:

• Liaise with clients to understand role requirements in order to source the most suitable candidates
• Write and post technical job descriptions on specialist IT job boards, social media and any other relevant channels
• Source, screen and compile a shortlist of qualified candidates for various technical roles
• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
• Maintain and grow a candidate CRM to ensure a solid pipeline of qualified candidates - ensuring candidate data is kept updated
• Participate in tech conferences and meetups to network with IT professionals
• Keep up-to-date with new technological trends in order to form strategic conversations with clients on future hiring needs

Skills and Qualifications:

• Proven work experience in recruitment - ideally as a Government Technical Recruiter
• Hands-on experience with various interview formats (e.g. Teams, Zoom, Google Hangouts)
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Experience using LinkedIn Talent Solutions to source quality candidates
• Excellent verbal and written communication skills
• Strong tenacity and ability to build a solid network

Preferred Qualifications:

• Degree in HR, communications, marketing, business or similar
• 2 years IT or Tech recruitment experience in a full-desk recruiting position

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

What We’re Looking For:

At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.

GNC is seeking a IT Operations Analyst who will monitor and detect system events, variances, and problems. Observed deviations will be logged, triaged, reported, and corrected, or escalated, if required. Production process scheduling and promotions to production are performed. Provide support for overflow calls from the Service Desk. The position also needs the ability to be able to multi-task assignments and moderate conference bridge calls for incidents.

What You’ll Do: This is a overnight shift Tuesday through Saturday 11pm-7am

This is a Full-Time Hourly Position

JOB RESPONSIBILITIES:

Administration/Support of core IT Operations Technologies:

• Monitor and manage the batch processing schedule to ensure timely execution of critical business processes, such as data backups, file transfers, and batch jobs.
• Identify and troubleshoot issues that may arise during batch processing, such as job failures, delays, or resource constraints, and take appropriate actions to resolve them promptly.
• Serve as a point of contact for escalations from various IT teams, including application support, infrastructure, and development teams.
• Monitor system performance, availability, and security alerts, and respond to critical incidents by initiating appropriate incident response procedures and engaging relevant support teams.
• Manage incidents reported through monitoring and alerting tools, including incident triage, investigation, resolution, and post-incident analysis.
• Document incident details, root cause analysis, and resolution steps in the incident management system, and collaborate with cross-functional teams to implement preventive measures and process improvements.

PHYSICAL ASPECTS/WORK ENVIRONMENT:

• Work schedule Tuesday through Saturday 11pm-7am
• Regularly required to stand; walk; sit; use hands or fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
• The noise level in the work environment is usually low/moderate.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

QUALIFICATIONS:

• Bachelor's or Associate’s Degree in Computer Science, Related field or relevant work experience to successfully perform the key accountabilities of the job required
• 1+ years of relevant experience in formal IT and IT Operations
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
• Solid understanding and application of mathematical concepts
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management
• Self-motivated with critical attention to detail, deadlines and reporting
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos
• Ability to work overtime as necessary
• Must have current driver’s license.

GNC Holdings, LLC is an Equal Opportunity Employer