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Sorrel River Ranch is a luxury property located along the scenic Colorado River surrounded by stunning buttes and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.
Title: Front Office Manager
Reports to: General Manager
Property: Sorrel River Ranch
Date Revised: January 2026
About The Sorrel River Ranch Experience
Sorrel River Ranch aspires to welcome guests and staff into a progressive, authentic community that shares the common passion of living life to its fullest. We’re driven to develop and foster a one-of-a-kind ranch resort experience offering the best quality locally grown food, most unforgettable and enjoyable adventure pursuits, genuine relaxation that restores the mind and body, unique opportunities for bonding with loved ones, and a wealth of experiential education programming with the goal of expanding our collective awareness, understanding, and appreciation of the incredible world we all share.
Position Overview
Collaborate with all team members to ensure that The Sorrel River Ranch product is delivered to the highest operational standards. Execute once-in-a-lifetime experiences for guests by anticipating guest needs, tailoring service to guest preferences, and exceeding expectations. Support the management in daily operations and leadership of the team. Support the business operations team by assisting with projects relating to the MEWS, and monthly inventories, team support and training on the systems. Support The Sorrel River Ranch operations by continuing to clarify The Sorrel River Ranch product, structure, standard operating procedures, and support other operations, as necessary. Work to further The Sorrel River Ranch product by questioning operational norms, proposing solutions, and striving to innovate and streamline The Sorrel River Ranch operation.
Position & Responsibilities
All duties must be done in the manner prescribed by Sorrel River Ranch and Spa.
- Supervise all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions.
- Manage and motivate all Guest Experience Makers, Guides/Tours, Spa Therapists, and Reservations, with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction. Understanding and anticipating each guest’s wants and needs. Helping co-workers goes beyond exceeding guests’ wants and needs.
- Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue.
- Compile and prepare financial reports, including the rate and availability calendar. Be 100% responsible for Revinate, Synxis, Akia, Mews Expedia and all other OTA’s and third-party booking engines.
- Conduct daily, weekly department meetings.
- Be responsible for recruiting, onboarding, training and hiring of all Front Office personnel.
- Direct department training programs include Orientation, New Hire Training, EI Certification, Train-the-Trainer, Ongoing Training, and Performance Evaluations.
- Plan, assign, and direct various department tasks and projects assigned.
- Demonstrate knowledge of, adherence to, and enforcement of all SRR standards
- Supervise and assist staff with basic functions such as:
- Process guest check-in and check-out smoothly and correctly.
- Enforce and execute all cash handling, check, and credit policies to accurately balance transactions, charges and payments, and guest billing.
- Deliver all guest messages, mail, and packages in a timely manner.
- Ensure that accurate guest and room status information is maintained and effectively communicated by completing thorough reviews as assigned.
- Operate front desk equipment including but not limited to phone system, MEWS - Property Management System (PMS), Central Reservation System, copier, calculator, fax, internet systems and printers.
- Maintain consistent communication, especially with housekeeping and engineering departments.
- Complete necessary shift paperwork and ensure accuracy on shift checklist, logbook, courtesy call back log, and all other forms or checklists assigned.
- Execute Standards – making sure we always comply.
- AM/PM Checklist
- Guest Request Log
- Telephone Log
- Experience Log – BLM report
- Audit the Key Log Weekly Guest billing, disputes, and inquiries.
- Creation of checkbook and maintaining/reviewing Rooms Department Expenses
- Reservation management – ensuring arrivals have been reviewed, deposits have been taken, understand what corporate accounts are arriving.
- Resolve guest problems quickly, efficiently, and courteously. Meeting and exceeding each guest’s want and needs.
- Maximize hotel profitability.
- Use and practice suggestive selling techniques to increase revenues.
- Maintain, monitor, and update group information on the hotel’s records, as necessary.
- Be well acquainted with all area attractions, current events, directions, and competition in the local community.
- Maintain knowledge of all available Hotel, F&B, and Experiences packages, promotions, and details
- Perform essential front desk duties and responsibilities which include working desk shifts.
- Develop and execute projects including identifying the necessary tasks and deadlines, assigning them to appropriate people, and following-up as needed to ensure effective and timely completion.
- Participation as Manager on Duty as assigned.
- Attend required meetings and pre-shift meetings.
- Communicate with guests and employees both verbally and in writing to answer questions and provide clear directions in advising and instructing staff in the details of work.
- Organize, conduct, and/or attend meetings to obtain and disseminate pertinent information.
- Effectively communicating with other department heads, teamwork is the network for success.
- Counsel, in a timely manner, individual department members who are not performing adequately.
- Provide security for guests, employees, and property by adhering to security procedures for guest room keys and master keys.
- Understanding all hotel emergency procedures
- Reporting any suspicious activity to management
- Performs all other duties assigned.
Requirement & Qualifications
- Having a smiling and happy attitude
- Powerful desire to lead and motivate employees.
- Judgment and speed in decision making.
- Professionally manage multiple tasks and demands simultaneously.
- Mindfulness.
- Attentive and friendly listener
- Sincere desire to provide exceptional customer service.
- High ethical standards
- Availability and dependability in meeting a work schedule.
- Communication: Ability to read, write and speak English
- Mathematical: Ability to add, subtract, multiply, and divide. Calculate figures and amounts such as discounts and count cash.
- Technical: Ability to operate and control equipment such as computers, switchboard, radio, copy / fax machines etc.
- Physical: Required to stand for prolonged periods of time
- Knowledge / Experience: No experience is required. Prior hospitality experience is preferred.
- Availability: Must be able to work a varied schedule including nights, weekends, and holidays
- Valid driver’s license
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
Corporate Travel Service’s luxury leisure travel brand, Exceptional Journeys, has been experiencing significant growth as travel demand now exceeds pre-pandemic levels. Exceptional Journeys seeks an organized, energetic, and conscientious professional to support this growth by serving our luxury leisure clientele. Candidates must possess self-evident written and oral communication skills, organizational skills of the highest order, and a significant aptitude for managing many varied tasks and assignments simultaneously.
Responsibilities will include working directly with high-spend clients to plan, refine, and prepare personal travel itineraries. The ideal candidate will demonstrate aptitude for cultivating rapport with travel suppliers, monitoring, enforcing professional standards and deliverables, and streamlining procedures, documents, and other job tools as needed.
Essential Duties & Responsibilities:
- Conduct introductory meetings with clients to capture specifics of their travel desires
- Conduct research with suppliers for client requests and conduct record changes and other maintenance items
- Flawlessly manage communication with clients and vendors, providing Management and colleagues a “fire and forget” level of comfort with requests
- Initiate, maintain, and grow relationships with Luxury Leisure Travel suppliers
- Exhibit persistent and effective research and recovery skills in pursuit of outstanding commission payments
- Learn and utilize proprietary software to refine and hone client documents (itineraries, invoices, travel documents, etc.)
- Maintain basic revenue and expense accounting for individual trips using proprietary software (experience in accounting not required)
- Produce and analyze reports to present data and make recommendations to clients and colleagues
- Embrace occasional off-hour work hosting evening sales events and attending conferences and/or sales events
Requirements:
- Passion for travel and adventure: International travel experience preferred
- Superior written and oral communication
- Online research experience
- Proven ability to multitask and manage assignments from multiple sources
- High degree of integrity
- Tireless work ethic in service of others
- Advanced knowledge of Microsoft Office suite (including Outlook, Word, Excel, etc.)
- Highly developed organizational skills
- Ability to maintain confidentiality
Compensation and Benefits:
- $60,000 in first year, $90,000+ in second year
- Base + Commission compensation model
- Hybrid remote work with travel opportunities
- Eligibility for year-end profit share
- 401(k) plan with discretionary contributions made by the Company at the end of the year
- Eligibility for group health, dental, and vision Insurance. and participation in Flexible Spending account.
- Eligibility for membership of IATA, an organization providing Travel Agents significant discounts on travel expenses
- International travel opportunities
We are searching for a energetic, catering manager with a background in luxury, multi-unit properties.
This great opportunity would give you a Monday to Friday schedule with no nights, weekends, or holidays.
Must have a minimum of 2 years in catering and events.
TONS of growth opportunities!!
Job Summary
We are a premier windows and doors company specializing in luxury residential and light commercial new construction. We are seeking an experienced Outside Sales Specialist to represent our brand in the field working closely with builders, architects, designers, and homeowners to deliver high-end window and door solutions from concept through completion.
This role is ideal for a consultative salesperson who understands luxury construction, values long-term relationships, and takes pride in delivering an exceptional customer experience. Our team supports the sale through completion with industry-leading service—allowing you to focus on selling, relationships, and growth.
Key Responsibilities
- Develop and manage relationships with luxury home builders, architects, designers, and select homeowners
- Generate new business within residential and light commercial new construction markets
- Conduct on-site consultations and plan reviews to specify appropriate window and door systems
- Present premium products, performance features, and design solutions aligned with luxury standards
- Collaborate with internal teams to ensure accurate quoting, specifications, and seamless project execution
- Prepare and present detailed proposals, budgets, and contracts
- Manage sales opportunities from initial engagement through contract execution
- Maintain consistent follow-up and communication with all project stakeholders
- Track leads, pipeline activity, and forecasts in CRM software
- Represent the company professionally at job sites, meetings, and industry events
- Stay informed on luxury building trends, codes, and competitive products
Required Qualifications
- 3+ years of outside sales experience in windows & doors, luxury construction, or related building products
- Proven success in consultative or relationship-based sales
- Strong understanding of new construction workflows and timelines
- Exceptional communication, presentation, and negotiation skills
- Highly organized with strong follow-through
- Comfortable working independently in the field
- Valid driver’s license and reliable transportation
Preferred Qualifications
- Direct experience in luxury residential new construction
- Experience working with builders, architects, and designers
- Knowledge of high-performance window and door systems
- Familiarity with architectural plans and specifications
- CRM and project-tracking experience
Compensation & Benefits
- Competitive performance-based commission structure
- Uncapped earning potential
- Vehicle Allowance
- Medical
- Matching 401k
- Paid time off and holidays
- Ongoing product, technical, and sales training
- Long-term career growth with a respected industry leader
Why Join Us?
- Represent a trusted, premium brand known for excellent communication, great product solutions, and service that truly completes the sale
- Work with luxury projects and respected industry professionals
- Strong internal support that carries projects through completion
- Sales-focused role without the burden of post-sale firefighting
- Stable pipeline and reputation-driven lead flow
Job Title: Vice President, Luxury Engagement
Location: New York, NY or Remote
Company Overview:
Interluxe Group is the only luxury marketing platform integrating data, performance, content, creativity, experiences, and communications into one ecosystem.
Experiential Division:
Focused on creating defining moments that convert audiences into lifelong advocates. The division merges data-informed strategy, design, communications, and flawless execution to deliver immersive luxury brand experiences.
Role Overview:
The VP of Luxury Engagement will lead the department responsible for bringing ultra-high-net-worth (UHNW) and high-net-worth individuals (HNWI) into Interluxe Group’s luxury experiences, driving revenue and brand loyalty for luxury clients. This role reports to the President and Executive Chairman of the Experiential Division and carries both revenue accountability and brand integration responsibilities, including OPTIMA integration.
Core Responsibilities:
UHNWI Client & Guest Acquisition (30%)
Build and activate high-trust relationships across private banks, family offices, private aviation, yacht brokers, luxury concierge networks, and private club memberships. Develop a curated global pipeline of UHNW/HNWI clients and ensure alignment with Interluxe’s experiential positioning. Serve as a senior relationship ambassador within elite lifestyle and luxury networks. Manage infrastructure for guest acquisition, including CRM, registration platforms, and reporting.
Luxury Brand Partnerships (20%)
Identify, negotiate, and secure high-value partnerships across luxury sectors such as aviation, art, fashion, automotive, hospitality, and wealth management. Design co-branded initiatives, sponsorships, and curated events to expand access to UHNW audiences. Represent Interluxe Group in elite luxury ecosystems.
Data Intelligence & Experiential Performance (20%)
Oversee experiential data lifecycle, performance measurement, and post-event intelligence. Maintain dashboards and reporting frameworks to track event success, engagement, and commercial impact. Partner with clients to translate engagement into measurable revenue and insights for future activations.
Team Leadership (20%)
Lead and mentor a high-performing team across partnerships, guest acquisition, and concierge services. Oversee concierge operations and registration systems, ensuring seamless guest experiences. Maintain luxury ecosystem and UHNWI databases and align cross-functional teams for flawless experiential execution.
OPTIMA Integration (10%)
Lead integration of OPTIMA into experiential operations, guest acquisition, and partnerships. Identify cross-program opportunities and leverage data insights to optimize guest acquisition and experiential programming.
Candidate Profile:
10+ years in private client strategy or luxury brand alliances within wealth ecosystems. Established UHNW/HNWI networks across hospitality, private clubs, wealth management, and concierge platforms. Proven success generating multimillion-dollar partnership revenue. Experience managing teams and collaborating at C-suite/board levels. Executive presence, strong commercial acumen, and expertise in UHNW client psychology and white-glove service standards. Entrepreneurial mindset, capable of building infrastructure while driving immediate revenue results. Comfortable operating in NYC luxury ecosystem (NYC-based or remote with NYC presence preferred).
Why Interluxe Group?
Impactful work connecting iconic and emerging luxury brands with high-value audiences. Collaborative and passionate team culture. Clear professional growth pathways and mentorship. Competitive compensation, comprehensive benefits, unlimited PTO, and 401(k).
Application Instructions:
Submit a resume and cover letter reflecting experience and perspective on modern luxury marketing. Include portfolio links or case studies showcasing strategic impact. Only selected candidates will be contacted.
Diversity Statement:
Interluxe Group is an equal opportunity employer valuing diverse perspectives to fuel creativity and excellence.
We’re seeking an experienced Lead Residential AV Technician to support and lead high-end home automation and home theater projects throughout the San Francisco Bay Area. This role is ideal for a hands-on leader who excels in luxury environments and delivers exceptional system performance and client experience.
Key Responsibilities
- Lead luxury residential AV and home automation installations from rough-in through final commissioning
- Install, configure, and troubleshoot home theaters, distributed audio/video, lighting control, networking, and control systems
- Oversee on-site installation quality, jobsite coordination, and adherence to project standards
- Perform rack builds, structured wiring, equipment termination, device configuration, and system testing
- Diagnose and resolve complex technical issues during installation and service calls
- Mentor and guide junior technicians while coordinating with project managers, designers, and clients
- Deliver polished client walkthroughs and system handoffs
Qualifications
- Proven experience in luxury residential AV and home automation
- Strong hands-on installation and troubleshooting skills across AV and networking systems
- Ability to read plans, execute scopes of work, and lead field operations
- Excellent communication, leadership, and customer-facing skills
- Professional demeanor suited for high-end residential environments
Compensation & Benefits
- Competitive compensation based on experience
- Health, Dental, Vision Insurance
- Paid Time Off (PTO) and paid holidays
- Opportunity to work on premier luxury residential projects throughout the Bay Area
Project Manager
Northbrook, IL
National General Contractor
A national General Contractor based in Northbrook is in growth and expansion mode, continuing to expand its footprint into major cities across the U.S. With a strong pipeline of negotiated work and new market opportunities, they’re looking to add a Project Manager to support their growing portfolio.
This firm specializes in commercial, luxury retail, restaurant, and hospitality construction, delivering high-end, design-forward projects for well-known brands and clients.
What You’ll Be Doing:
- Manage projects from preconstruction through closeout
- Oversee budgets, schedules, subcontractors, and client relationships
- Lead project coordination between field teams, design partners, and ownership groups
- Drive cost control, change management, and schedule adherence
- Ensure projects are delivered on time and at the highest quality standards
What We’re Looking For:
- 5-8+ years of experience with a General Contractor
- Luxury retail or hospitality project experience required
- Strong budgeting, scheduling, and project management skills
- Ability to manage multiple stakeholders and fast-paced projects
- Excellent communication and leadership abilities
Compensation & Benefits:
- $110,000–$125,000 base salary
- Performance bonus
- Car allowance
- 100% employer-paid health insurance
- Unlimited PTO
- $75/month phone reimbursement
- Opportunity to grow with a national contractor expanding into major markets
If you’re a Project Manager with luxury retail or hospitality experience looking to join a growing national builder with strong compensation and exciting projects, let’s connect.
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! On-Premise Sales Consultant focused on luxury spirits and estate wines as part of the Oxford Street Merchants team. This knowledgeable and accredited team brings a passion for brand stewardship and storytelling, leaving customers with an unparalleled luxury experience.
Job Duties & Responsibilities- Plan and execute luxury consumer events to acquire new business, expose the brand and grow sales.
- Develop and maintain specific Target Accounts list to grow the luxury portfolio in designated territory.
- Drive new luxury placements and increase luxury market share through securing new Points of Distribution in key independent retail and On-Premises accounts.
- Increase by the glass presence within influential accounts.
- Identify iconic/key accounts & develop account performance & activation plans.
- Manage execution of luxury allocations in relationship with key accounts.
- Brand Building, Education and Expertise: Plan and execute luxury consumer events to acquire new business, expose the brand and grow sales.
- Partner with brand managers and supplier personnel to develop experiences with a focus on events that acquire, sell, and retain consumers.
- Serve as brand/category product knowledge expert. Have expert knowledge on competitor brands and conduct competitive analysis.
- Partner with brand managers and supplier personnel to develop experiences with a focus on events that acquire, sell, and retain consumers. Conduct and plan special events in market.
- Serve as brand/category product knowledge expert. Have expert knowledge on competitor brands and conduct competitive analysis.
- Provide specific brand expertise during interactions to leverage growth opportunities.
- Educate the consumer and trade through direct interaction including providing brand expertise/training at consumer, and key account level.
- Provide consumer, channel, and competitive insights. Use insights to collaborate with brand and supplier sales teams to develop innovative programs and ideas.
- Skills & Abilities Dynamic and creative storyteller with previous sales experience within the luxury wine or adult beverage industry. Industry certifications preferred i.e., CSW, CSS, Court of Master Sommelier Impeccable time management. Ability to multi-task and meet deadlines. Must have a valid Driver's License, reliable transportation, and be able to drive/travel through the designated market area.
- Years of Experience Proven experience working with iconic, luxury brands and interest in investing in the continued development of luxury brands while building meaningful relationships with top accounts within the on premise channel: resorts, restaurants, and country clubs is ideal. 2+ years of Luxury sales experience with a proven track record of territory growth and development
- Education Bachelor's degree strongly preferred (or analogous industry experience/skills).
Candidate must pass drug screen, physical and criminal background check. Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.
Worker Sub-Type: Regular
Time Type: Full time
Residential Construction Superintendent – Luxury Custom Homes
East Earl, PA
Do you take pride in leading high-end construction projects where craftsmanship, relationships, and attention to detail matter?
Why You'll Love Working with Us:
- Cutting-Edge Luxury Projects: Build unique, high-end projects using innovative materials and construction methods.
- Focused Project Leadership: Typically manage 1-2 projects at a time, allowing you to stay organized, maintain quality, and build strong relationships with clients and crews.
- People-first Culture: Leadership genuinely cares about employees and clients, creating a stable company where many employees have built long-term careers.
- Strong Team Environment: Work alongside experienced crews who take pride in craftsmanship and collaboration
- Promises Kept: Contribute to a company known for dependability, integrity, and following through on commitments.
- Faith in Action: Work for a company committed to generosity, giving back at least 10% to God's Kingdom, and serving communities through company-wide projects.
Founded in 1973, Weaver Companies leads Weaver Commercial and Weaver Luxury Living, serving residential and commercial clients through construction, renovation, maintenance, and roofing services. Guided by the philosophy "People first, buildings second," the company prioritizes strong relationships, quality craftsmanship, and long-term stability for employees and clients.
What You'll Do as a Residential Construction Superintendent:
- Lead day-to-day construction jobsite operations on assigned high-end residential projects
- Coordinate subcontractors, sequencing, and scheduling to keep projects moving efficiently.
- Maintain a two-week look-ahead and keep the overall project schedule on track.
- Review drawings and specifications, identify field issues, and ensure work aligns with project plans.
- Partner with the Project Manager on submittals, material selections, purchasing, and change requests.
- Manage Weaver field team performance, address jobsite challenges, and maintain clear daily job logs.
- Uphold safety standards, jobsite cleanliness, and compliance with local codes, ADA, and OSHA requirements.
- Travel to project sites throughout the Main Line region (typically within a 1.5-hour radius).
Our Ideal Residential Construction Superintendent:
- Experienced: 5+ years of residential or commercial construction jobsite experience required. Background as a foreman, superintendent, or project manager preferred. At least 3 years of team leadership experience managing crews, subcontractors, and vendors. OSHA certification preferred (or willingness to obtain with company support).
- Strong Communicator: Serves as the primary point of contact for clients, subcontractors, vendors, and the Weaver team, communicating clearly and working through challenges to maintain strong working relationships.
- Growth-minded: Demonstrates humility, curiosity, and a commitment to ongoing personal and leadership development.
- Detail-oriented: Maintains strong organization and attention to quality across job-site operations and project execution.
- Safety-ready: Comfortable performing physical jobsite tasks, including standing, climbing, lifting up to 100 lbs., and working in active construction environments.
What We Offer Our Residential Construction Superintendent:
- $85,000-$105,000 per year
- Health Insurance with HSA
- Dental, Vision & Accident Insurance available
- Life Insurance
- Paid Vacation and Holidays
- 401(k) with company matching
- Short-Term Disability
- Employee Assistance Program
- Professional Development Assistance
- Referral Program
- Company Vehicle
- Cell Phone Allowance
- iPad
Please be advised that this is a High Hazard Job. This position involves tasks classified as "high hazard" under the PA Medical Marijuana Act. Weaver reserves the right to terminate employment based on a positive drug test. Please be advised that by submitting an application, you may be subject to a background check. All offer letters will be contingent upon the results of a full background and child abuse clearance check.
To Apply
Apply for this Residential Construction Superintendent position if you enjoy leading job sites, coordinating subcontractors, and delivering high-end residential construction projects with excellence. Please submit your resume for consideration.
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Diamonds and luxury merchandise are your friend? Do you love working with jewelry and high-end merchandise? If so, Max Pawn Luxury has the career for you. At Max Pawn Luxury we are looking for Sales Professionals to lead the way today and to step into greater roles tomorrow. Bring us your passion for service excellence and love of luxury merchandise, and we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Luxury Retail Sales Representatives! Max Pawn Luxury is a subsidiary of EZCORP family of brands. Max Pawn Luxury is a leading provider of luxury pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members. We are currently hiring for Retail Customer Service Representatives and we would love to have you join our team.
Max Pawn Luxury provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for Max Pawn Luxury is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!
- Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
- Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
- Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
- Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
- Free Health Insurance*
- Competitive Wages
- Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
- Comprehensive Health Insurance Package
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
Here's what you can expect as a Retail Customer Service Representative (Pawn Broker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, luxury merchandise and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set Max Pawn Luxury apart from the competition. Other Customer Service duties include, but are not limited to:
- Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
- Processing sales, loans, and extensions
- Performing opening and closing store procedures
Requirements for the Customer Service Representative (Pawnbroker) role includes: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with Max Pawn Luxury. Additional requirements for the role include:
- High school diploma or GED
- Minimum 1 year of customer service experience, cashier, or retail experience
- Excellent communication and interpersonal skills
- Work well independently and as member of a team
- Ability to multitask
- Able to pass a criminal background check and drug test
- Adhere to all Company policies, procedures, and regulations
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
* No cost for Team Member only medical insurance when selecting UnitedHealthcare Choice Plan