Intuitive Meaning Jobs in Usa

What We Do:

SMK Services, Inc. (SMK) is a Construction Management and Engineering services consultancy based in Belmont, Massachusetts. Our clients include public agencies, professional engineering firms, general contractors, and subcontractors. We provide services in Project Management, Construction Build Strategy, Scheduling, Engineering Support, Construction Estimating, Claims Analysis and Field Services.

With a growing client base and an expanding range of services, SMK is seeking a Construction Project Manager to join our team in the Greater Boston Area.

Company Culture:

SMK is an exciting, collaborative, supportive environment where we take pride in the work we do and celebrate our collective success. We cultivate a strong sense of community, one where colleagues’ voices are valued, growth is encouraged, and leadership remains open and accessible. As our firm continues to expand, the successful candidate will help shape and strengthen SMK’s culture alongside us.

Opportunities for Growth:

SMK is a growing business that is continually evolving, creating meaningful opportunities for employees to grow alongside the company and advance their careers. We actively encourage and support colleagues in developing their careers in areas of the business and industry that align with their interests and passions. SMK offers ongoing professional development opportunities to broaden employee knowledge and ensure our team stays current with the latest industry practices and innovations.

Why SMK

SMK is intentionally built as a close-knit, highly collaborative team where people genuinely know, trust, and support one another. Our size allows for real relationships, open communication, and a workplace where individual contributions are visible and valued.

We pride ourselves on creating a warm, engaging, and supportive environment, one where experienced professionals can do their best work without bureaucracy or being lost in the crowd. Leadership is hands-on and accessible, collaboration is the norm, and we care deeply about both the quality of our work and the well-being of our team.

At SMK, you’re not just filling a role, you’re joining a group of professionals who respect each other’s expertise, enjoy working together, and are committed to growing the firm thoughtfully and sustainably.

The Role:

SMK is seeking an experienced Construction Project Manager to coordinate and supervise a diverse portfolio of contracts, primarily in the infrastructure field (highway/bridge or transit). The ideal candidate should have experience in Civil and Structural construction projects as well as having experience in general construction methodologies, disciplines and procedures. 

Ideal Candidate

The ideal candidate is an experienced construction professional with a strong background in civil and structural infrastructure projects who excels in a client-facing, consulting-oriented environment. They possess the ability to clearly visualize construction sequencing and phasing and to lead the development of thoughtful, practical build strategies that balance feasibility, risk, schedule, and cost.

They are comfortable managing project-level internal teams that may include estimators, schedulers, and assistant project managers, providing direction and coordination to ensure project objectives are executed efficiently and consistently. This individual can bring together work from different team members into clear, consistent deliverables.

The ideal candidate brings strong written communication skills and is experienced in independently authoring professional reports, technical memoranda, and narratives. They are equally adept at reviewing and quality-controlling the work of others, ensuring analytical rigor, clarity, and consistency before deliverables are issued to clients.

Highly organized and analytical, this individual can manage multiple projects and priorities while maintaining attention to detail. They communicate clearly and confidently, exercise sound professional judgment, and are comfortable representing SMK in discussions related to constructability, scheduling, cost, and risk.

They value collaboration, mentorship, and continuous improvement and are motivated by contributing to a close-knit, high-performing team. Adaptable and proactive, the ideal candidate is willing to step beyond their core responsibilities when needed to support colleagues, strengthen client relationships, and help grow the firm.

Key Responsibilities:

In this role, you will be responsible for a variety of tasks, including:

• Conducting site visits to enforce project requirements while recording project progress and assisting in the resolution of field issues.
• Preparing and reviewing submittals, RFIs and other official project correspondence.
• Attending and leading project issues, progress and change order negotiation meetings.
• Performing reviews of design documents for: (1) Compliance with project requirements; (2) Interdisciplinary coordination; (3) Analysis of conceptual feasibility and review for fatal flaws.
• Reviewing design plans and specifications to: (1) Propose means and methods build strategies with phasing and sequencing in report format; (2) Evaluate constructability, risk, delay, and cost overrun mitigation.
• Ability to develop and manage the development of: (1) Construction cost estimates; (2) Claim reviews and performing change order analysis; (3) Schedules using Primavera P6 and phasing methodology for construction activities; (4) Reviews on contractor schedule updates, time impact analyses and recovery efforts while proposing solutions to scheduling issues.
• Performing and presenting Risk Assessments and Value Engineering studies.
• Monitoring and tracking SMK project budgets.
• Assisting in the development and preparation of scope and fee proposals to clients.
• Supervising and mentoring entry level project management staff.

Key Attributes:

• Strong, intuitive understanding of construction principles, sequencing, and contractor means and methods.
• Ability to read, understand and interpret design drawings, specifications, and schedules.
• Exceptional written, verbal, and organizational skills.
• Demonstrated proficiency in independently authoring clear, well-structured analytical reports and narratives.
• Ability to think critically and think of solutions to complex problems in a dynamic environment.
• Sound judgment and confidence when engaging directly with clients.
• Ability to manage priorities and handle multiple tasks at once.
• Willingness to assist with other non-project management tasks as needed.

Qualifications:

• A Bachelor’s degree in Construction Management, Engineering, or a related field.
• A minimum of 7+ years of Project Management related experience in the civil heavy construction/transportation field.
• 5+ years experience with concrete placement, earth support systems, deep foundation construction, marine construction, structural steel erection, structural demolition, highway construction, drainage system construction, Interstate Highway traffic controls, environmental protection systems and field survey/layout.
• Required proficiency in Bluebeam and Microsoft Office 365.
• Experience with HCSS, Bid2Win, and/or Estimating Link
• Experience with Primavera P6 or Microsoft Project
• Valid driver’s license and access to a personal vehicle.
• Authorization to work in the United States.

Additional Employment Information:

• Full-time salaried position.
• Annual starting salary of $120,000 to $160,000, dependent on experience.
• Paid Time Off.
• Eleven days of holiday pay.
• Generous retirement plan contribution.
• Paid office parking.
• Cell phone allowance.
• Medical and dental insurance.
• Hybrid work structure with remote and in-office days based on workload, collaboration needs, client meetings, training, and experience level.
• Primary work location is office-based, with occasional site visits throughout New England.

Note to Applicants

This role requires significant experience in Civil (Heavy) Construction field, with Transportation experience preferred. We encourage applicants who closely match the qualifications outlined above to apply. Candidates whose experience does not align with the requirements will not be considered at this time.

Equal Employment Opportunity Statement:

SMK provides equal employment opportunity in employment and advancement for all persons regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability, at all employment levels, including the executive level. We do not and will not discriminate against any applicant or employee regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability for any position for which the applicant or employee is qualified. Such affirmative action shall apply to all employment practices, including, but not limited to hiring, upgrading, demotion or transfer, recruitment, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship and on-the-job training.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.

As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter.

Tapestry Solutions, a part of Boeing Global Services (BGS), is seeking a Software Engineering Manager in Hazelwood, MO to join our Mission Planning team. The position is pivotal to the success of the Tomahawk Cruise Missile program as the team continues to grow. This position will oversee the program’s P&L as well as 15+ software engineers tasked with maintaining and transforming the Tomahawk Planning System. This position is ideal for someone motivated by a role that will help the U.S. and its allies advance their mission planning capabilities.

Position Responsibilities:

• Create and communicate a compelling vision for the team, inspiring others to achieve shared goals
• Apply strategic thinking skills, enabling the development and execution of long-term plans that align with organizational objectives
• Foster a culture of continuous learning and professional development, empowering team members to reach their full potential
• Execute sound judgment and decision-making capabilities, balancing data-driven insights with intuition to guide the team effectively
• Build strong relationships across departments, leveraging influence to drive collaboration and achieve common objectives
• Lead teams through change with resilience and adaptability, ensuring smooth transitions and maintaining high levels of engagement
• Set clear performance expectations and provides constructive feedback, driving accountability and high performance within the team
• Deliver results, utilizing metrics and KPIs to measure success and drive continuous improvement
• Responsible for program’s cost, schedule and performance as well as oversee the CDRL preparation and submission
• Meets or exceeds goals for productivity, quality and customer satisfaction
• Coaches, counsels, mentors and provides developmental opportunities and job assignments to enhance employee satisfaction and performance while expanding capabilities

Basic Qualifications (Required Skills/Experience):

• Active US Secret Clearance with the ability to obtain a Top-Secret Clearance
• 5+ years of experience with Agile software development methodologies
• 3+ years of experience formally managing software engineers
• Excellent oral and written communication skills

Preferred Qualifications (Desired Skills/Experience):

• 1+ years of domain experience with software engineering for government applications
• 1+ years of experience as a Program Manager
• 3+ years of experience developing and presenting recommendations to leadership

Drug Free Workplace:

We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

We strive to deliver a total rewards package that will attract, engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.

We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary base pay range $140,000 - $172,000

Applications for this position will be accepted until Mar. 28, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

About the role:

Be an essential part of our expanding Fragrance & Beauty community at Chanel \"the ultimate House of Luxury.\" As a Fragrance & Beauty Advisor, you are the ultimate Chanel brand ambassador. You lead by example and treat each guest with the utmost respect, ensuring each feels welcome, confident, and at ease. You have an emotional intelligence - the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.

What impact you can create at Chanel:

• Successfully provide superior service to every client, every day through the Chanel service ritual.
• Deepen client relationships and loyalty through personal connection and building trust.
• Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients.
• Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day.
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa.
• Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed.
• Understands the details of upcoming events and involves each client through introduction and demonstration.
• Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team.
• Knows and understands the business challenges, client needs, and the surrounding market.
• Ensures that the work area is clean, tidy, hygienic, and professional at all times; knows and respects Visual Merchandising guidelines.
• Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity.
• Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences.

You are energized by:

• Being service oriented, expressing genuine concern for customer's needs
• Being an excellent listener and eager learner
• Flexible: adaptable to scheduling changes, new ideas and direction
• An enthusiastic team player
• Confident and professional, striving for excellence in all you do

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of Chanel, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of Chanel

Position logistics:

• Articulate, knowledgeable and passionate about both cosmetics and fragrance
• Artistry skills and direct Brand experience preferred
• Passion for Chanel Beauty products
• Ability to lift up to 5 lbs. and stand for extended periods of time
• Front of House: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

• The anticipated base hourly range for this position is $24.30 through $30.45 hourly. Base hourly is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At Chanel, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• Chanel Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through Chanel Community. Chanel also matches employee donations to select charitable organizations.

Sustainability:

• Chanel Mission 1.5 is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the Chanel Culture Fund, which supports a select group of leading art culture institutions across the globe, and the Chanel Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation Chanel's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation Chanel is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

What We Do:

SMK Services, Inc. (SMK) is a Construction Management and Engineering services consultancy based in Belmont, Massachusetts. Our clients include public agencies, professional engineering firms, general contractors, and subcontractors. We provide services in Project Management, Construction Build Strategy, Scheduling, Engineering Support, Construction Estimating, Claims Analysis and Field Services.

With a growing client base and an expanding range of services, SMK is seeking a Senior Construction Scheduler to join our team in the Greater Boston Area.

Company Culture:

SMK is an exciting, collaborative, supportive environment where we take pride in the work we do and celebrate our collective success. We cultivate a strong sense of community, one where colleagues’ voices are valued, growth is encouraged, and leadership remains open and accessible. As our firm continues to expand, the successful candidate will help shape and strengthen SMK’s culture alongside us.

Opportunities for Growth:

SMK is a growing business that is continually evolving, creating meaningful opportunities for employees to grow alongside the company and advance their careers. We actively encourage and support colleagues in developing their careers in areas of the business and industry that align with their interests and passions. SMK offers ongoing professional development opportunities to broaden employee knowledge and ensure our team stays current with the latest industry practices and innovations.

Why SMK

SMK is intentionally built as a close-knit, highly collaborative team where people genuinely know, trust, and support one another. Our size allows for real relationships, open communication, and a workplace where individual contributions are visible and valued.

We pride ourselves on creating a warm, engaging, and supportive environment, one where experienced professionals can do their best work without bureaucracy or being lost in the crowd. Leadership is hands-on and accessible, collaboration is the norm, and we care deeply about both the quality of our work and the well-being of our team.

At SMK, you’re not just filling a role, you’re joining a group of professionals who respect each other’s expertise, enjoy working together, and are committed to growing the firm thoughtfully and sustainably.

The Role:

SMK is seeking a seasoned Senior Construction Scheduler to support and lead scheduling efforts for complex infrastructure and heavy civil design and construction projects, which may include transportation, rail, facilities, multi-modal, and large highway programs. The successful candidate will bring advanced Critical Path Method (CPM) scheduling expertise, deep hands-on experience with Primavera P6, and a proven ability to develop schedules and analyze, manage, and communicate schedule risks, constraints, and construction sequencing.

Ideal Candidate

The ideal candidate is someone who enjoys being trusted to take ownership of their work and is comfortable operating without heavy oversight. They are naturally curious, ask the right questions early, and think several steps ahead when developing or reviewing schedules.

They have the confidence to challenge assumptions, respectfully and constructively, and are comfortable explaining schedule logic, risks, and impacts to both technical and non-technical audiences. Rather than simply updating schedules, they focus on understanding why activities move, where risk is accumulating, and how decisions affect the overall program.

The ideal candidate values clarity, accuracy, and professionalism in written communication and takes pride in producing narratives and analyses that stand up to scrutiny. They are organized, pragmatic, and calm under pressure, with the judgment to prioritize what truly matters when multiple deadlines compete.

Finally, the ideal candidate is someone who appreciates working in a small, close-knit team. They are generous with their knowledge, supportive of colleagues, and motivated by contributing to a respectful, collaborative environment where people genuinely enjoy working together.

Key Responsibilities:

In this role, you will be responsible for a variety of tasks, including:

• Develop, maintain, and manage cost and resource-loaded CPM schedules using Primavera P6 and other scheduling tools.
• Prepare, update, and maintain design and Contract Time Determination schedules in accordance with contract requirements, client procedures, and industry best practices.
• Review designer and contractor schedule submittals, including baseline and re-baseline schedules, monthly updates, Time Impact Analyses, acceleration schedules, and recovery plans, for contractual and technical compliance.
• Perform independent time-impact analyses and review contractor requests for time extensions and delay-related submissions.
• Analyze schedule progress, critical paths, float consumption, and forecasted completion; identify at-risk activities and recommend mitigation strategies.
• Conduct site visits to active heavy civil construction projects to verify progress, document conditions, and perform or review schedule updates.
• Perform “what-if” schedule scenarios to assess impacts to milestones and overall project delivery.
• Prepare clear, well-documented technical reports, narratives, charts, and graphics summarizing schedule analyses and findings.
• Provide quality review of schedule-related reports prepared by others.
• Attend and participate in client progress and scheduling meetings; confidently present schedule updates, analyses, and recommendations.
• Coordinate closely with project managers, designers, contractors, and internal teams to resolve schedule issues and support effective project delivery.
• Support the maintenance and updating of SMK’s company-wide project and program schedules.

Key Attributes:

• Exceptional written, verbal, and organizational skills.
• Demonstrated proficiency in independently authoring clear, well-structured analytical reports and narratives.
• Ability to work independently while also collaborating effectively within a team.
• Strong, intuitive understanding of construction principles, sequencing, and contractor means and methods.
• Professional judgment and confidence to step into client-facing discussions.
• Flexibility with work location within Eastern Massachusetts.
• Willingness to step outside the core role to assist with periodic Project Management tasks as needed.

Qualifications:

A minimum of 6+ years of active civil (heavy) construction scheduling experience (transportation experience preferred), including:

• Developing and updating Contract Time Determination schedules with narrative reports.
• Reviewing and analyzing baseline schedules and monthly progress update schedules developed by others.

Required proficiency in:

• Primavera P6
• Microsoft Excel, Word, and Outlook

Experience with:

• Microsoft PowerPoint
• Bluebeam

Valid driver’s license and access to a personal vehicle

Authorization to work in the United States

Additional Employment Information:

• Full-time salaried position.
• Annual starting salary of $130,000 to $175,000, dependent on experience.
• Paid Time Off.
• Eleven days of holiday pay.
• Generous retirement plan contribution.
• Paid office parking.
• Cell phone allowance.
• Medical and dental insurance.
• Hybrid work structure with remote and in-office days based on workload, collaboration needs, client meetings, training, and experience level.
• Primary work location is office-based, with occasional site visits throughout New England.

Note to Applicants

This is a senior-level role requiring significant experience in Civil (Heavy) Construction scheduling, with Transportation experience preferred. We encourage applicants who closely match the qualifications outlined above to apply. Candidates whose experience does not align with the requirements will not be considered at this time.

Equal Employment Opportunity Statement:

SMK provides equal employment opportunity in employment and advancement for all persons regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability, at all employment levels, including the executive level. We do not and will not discriminate against any applicant or employee regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran and persons with a disability for any position for which the applicant or employee is qualified. Such affirmative action shall apply to all employment practices, including, but not limited to hiring, upgrading, demotion or transfer, recruitment, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship and on-the-job training.

Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX!

The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot.

Key Responsibilities:

- Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences.

- Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles.

- Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences.

- Analyze call data and customer feedback to identify opportunities for improving system understanding, response accuracy, and conversational fluidity.

- Create guidelines, prompts, and tone of voice standards to ensure consistency across all customer interactions.

- Conduct usability testing, tune bot responses, and iterate designs based on real world performance.

- Ensure all conversation designs adhere to compliance, privacy, and accessibility standards.

Required Skills & Qualifications:

- Experience designing conversational experiences for IVR, voice bots, or virtual assistants.

- Hands on experience with AWS Connect, Contact Flow design, and related AWS services.

- Strong understanding of natural language patterns, conversational UX, and voice interaction best practices.

- Ability to translate complex business processes into clear, simple, intuitive customer dialogues.

- Excellent written communication, analytical thinking, and problem solving skills.

- Experience collaborating with cross functional teams in a fast paced environment.

Preferred Qualifications:

- Experience with Amazon Lex, Bedrock, Nova Sonic, or other conversational AI frameworks

- Experience implementing voice biometrics, fraud detection, or advanced authentication

- Knowledge of call analytics, voice transcription, and conversation intelligence platforms

- Experience in financial services or regulated environments

• - Strong background in customer journey design and service design

SkyBridge Luxury has partnered with an ultra‑exclusive, invitation‑only private club in Manhattan to identify a Restaurant Manager who can elevate a refined, high‑volume dining program built around exceptional cuisine, curated experiences, and deeply personalized service. This is a rare opportunity to lead within one of New York’s most architecturally striking, culturally influential membership environments—without the visibility of a public‑facing brand.

The Role

You will be the steward of the club’s dining identity: the person who shapes the energy of the room, mentors a polished service team, and ensures every member interaction feels intentional, intuitive, and quietly extraordinary. This is hospitality at its most nuanced—where anticipation, discretion, and emotional intelligence matter as much as operational mastery.

What You’ll Lead

• Full oversight of a sophisticated, design‑forward dining room known for elevated cuisine and seamless service flow

• Coaching and developing a high‑performing FOH team grounded in warmth, professionalism, and member recognition

• Close partnership with the Executive Chef and leadership to maintain a unified culinary and service vision

• Execution of refined service standards, table‑touch strategy, and personalized engagement for a discerning membership

• Ownership of scheduling, training, performance development, and culture‑building

• Collaboration on private dining, special events, and curated programming that enriches the member experience

• Financial stewardship including labor management, cost controls, and revenue optimization

• Visible, relationship‑driven leadership that builds trust, familiarity, and emotional connection with members

Who Will Thrive

• Leaders from luxury hotels, fine dining, boutique hospitality, or private clubs

• Individuals with a polished, intuitive service style and strong emotional intelligence

• Mentors who build cohesive, accountable, high‑performing teams

• Operators who balance elevated guest engagement with disciplined back‑of‑house execution

• Professionals who excel in environments where discretion, personalization, and consistency define success

Why This Role Is Exceptional

This club is a sanctuary for its members—intimate, curated, and deeply experiential. As Restaurant Manager, you become the architect of that feeling. Your leadership shapes the rhythm of the dining room, the confidence of the team, and the sense of belonging members feel every time they walk through the door.

This is a high‑impact role for a leader who wants to operate at the intersection of luxury, culture, and human connection.

IDR is seeking a UX Designer to join one of our top clients for an opportunity in Los Angeles, California. This role sits within the gaming industry and focuses on creating intuitive, engaging mobile player experiences for a live interactive product. The ideal candidate will help shape features from concept through launch while partnering closely with design, product, engineering, and art teams in a fast-paced development environment.

Position Overview for the UX Designer:

• Design player-focused mobile experiences that support engaging, intuitive, and polished gameplay interactions.
• Create user flows, wireframes, prototypes, and high-fidelity mockups for in-game features and systems.
• Partner with game design, product, engineering, and art teams to translate creative vision into functional UX solutions.
• Refine and improve features through playtesting, feedback, and iterative design cycles.
• Help deliver production-ready designs that balance player experience, technical constraints, and live game quality standards.

Requirements for the UX Designer:

• 4–6 years of professional experience in UX, game UX, or related interactive design roles.
• Experience designing UX for mobile games.
• Strong skills in user flows, interaction design, information architecture, and usability best practices.
• Proficiency with Figma, including component systems and prototyping.
• Ability to independently own features through implementation in an iterative development environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Duration: 9 Months

Job Description:

• The Product Designer, OTT will play a critical role in shaping how audiences experience live and on-demand content across the client and connected-TV platforms. This role focuses on designing intuitive, media-rich experiences optimized for the television screen — helping viewers navigate content, engage with live news, and access video seamlessly across Roku, Fire TV, Apple TV, Samsung, and other major OTT surfaces.
• You will partner closely with product, engineering, and editorial teams to translate content and business requirements into polished, platform-appropriate interfaces. This includes ownership of core OTT surfaces such as home screens, navigation, video players, content discovery, and live coverage experiences.
• The ideal candidate combines strong product thinking with a deep understanding of 10-foot UI design, lean-back viewing behavior, and the constraints of building across multiple connected-TV platforms. This role requires a systems-level mindset to ensure consistency, reliability, and performance across a matrixed, multi-brand environment.

Responsibilities:

• Design intuitive, platform-appropriate OTT experiences for the client across major connected-TV platforms including Roku, Fire TV, Apple TV, and Samsung.
• Own and evolve core OTT surfaces including home screens, navigation, video players, content discovery, and live and breaking news experiences.
• Translate editorial priorities and content hierarchies into clear, visually compelling interfaces optimized for lean-back viewing and D-pad navigation.
• Partner closely with product and engineering to define interaction patterns, platform constraints, and release requirements across multiple OTT environments.
• Optimize information hierarchy and content density to support passive discovery as well as intentional, goal-driven navigation.
• Collaborate with editorial teams to ensure live coverage, breaking news, and video-first content translates effectively to the television screen.
• Contribute to and extend the design system with components tailored for OTT surfaces and connected-TV conventions.
• Ensure consistency and usability across platforms while accommodating platform-specific guidelines and technical constraints.
• Leverage user research, analytics, and platform best practices to continuously improve usability and engagement.

Experience:

• 2–4+ years of experience in product design, UX/UI design, or interaction design, with demonstrated work on OTT, streaming, or connected-TV products.
• Strong portfolio demonstrating experience with dual screen interaction, 10-foot UI design, lean-back viewing contexts, or media-rich platform experiences.
• Proven ability to design within platform constraints where clarity, performance, and navigation simplicity are critical.
• Deep understanding of information architecture, D-pad interaction patterns, and UX conventions specific to connected-TV environments.
• Experience designing consumer-facing products across multiple platforms or screen contexts.
• Familiarity with live video, streaming workflows, and their implications for UX and interface design.
• Strong systems-thinking mindset, with experience contributing to scalable design systems.
• Excellent communication and presentation skills, with the ability to articulate design decisions clearly across product and engineering partners.
• Ability to work cross-functionally with product, engineering, and editorial teams in a fast-paced media environment.
• Self-driven with strong prioritization and execution skills.

Desired:

• Experience designing within a large, matrixed media organization or multi-brand digital ecosystem.
• Background working in streaming media, digital news, or broadcast-adjacent digital products.
• Experience designing for high-frequency or habitual use cases such as daily news consumption or live event viewing.
• Exposure to personalization, content recommendation, or AI-assisted discovery in streaming products.
• Understanding of cross-platform ecosystems including web, mobile, and connected devices.
• Bachelor's degree in design, HCI, or a related field.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Internal Job ID: 26-05421

Recruiter Name: Amit Kumar

Contact: 617- 207- 6135

Head of Business Operations

Brief Summary

The Head of Business Operations owns the configuration, integrity, and scalability of the company's business operations systems, serving as the bridge between business strategy and technical execution reporting directly to the CEO/Co-Founder. This role is responsible for translating institutional knowledge into scalable business processes,

ensuring data integrity, and enabling the transition from ad-hoc decision making to data-driven workflows. This is a senior management role with individual-contributor responsibilities, broad cross-functional authority, and high executive visibility.

The Head of Business Operations will take a lead role in defining the data architecture, implementing process guardrails, and analyzing operational data to drive strategy. This person acts as the cross-functional orchestrator of the business operations system, collaborating with Sales, Production, and Leadership to extract & refine business logic and codify it into streamlined processes. Success in this role requires a strong backbone to enforce higher standards, and an analytical and systems-thinking mindset to visualize downstream effects.

What Success Looks Like

● All core workflows are analyzable, have entrance/exit criteria, and are governed by continuously improving SOPs

● Leadership can answer key operational questions without ad-hoc data pulls

● Administrative overhead for sales and production staff is measurably reduced through intuitive, user-centric workflow design and automation.

● Data integrity is proactively enforced through automated validation gates, ensuring all transactions reaching Production meet technical completeness standards

● Schema changes follow a formal change process without disruptive production breakage

● Cross-team handoffs show measurable reductions in rework or delays

● Operational reporting has shifted from reactive status checks to predictive insights, providing automated triggers for churn risks and production bottlenecks

Duties & Responsibilities

Requirements Engineering (Internal Product Owner)

● Conduct structured interviews with stakeholders (Sales, Production) to extract complex business logic, transforming qualitative requirements into workflow pipelines, binary system gates, and automation triggers.

● Treat internal tools as a "Product" and internal staff as "Users," conducting user research to ensure workflows are intuitive and reduce friction.

● Act as the liaison between business stakeholders and technical teams to ensure alignment.

● Define, mandate, and manage the company's "Data Dictionary" and Standard Operating

Procedures (SOPs), ensuring a unified language and common framework is adopted across all functional teams.

System Ownership & Platform Governance

● Own the configuration and architecture of the company’s operating platform (currently ), defining object relationships and preventing schema drift.

● Translate strategic business objectives into system logic, automation rules, and workflows to create a scalable operating platform that generates measurable, actionable data.

● Define and enforce strict "Entrance and Exit Criteria" for all business process stages to prevent data errors (the enforcement aspect).

● Manage the change control process for system updates to prevent disruption to active workflows.

Business Intelligence

● Responsible for building decision-grade operational reporting and analysis (but not exploratory data science/research or data engineering).

● Query and analyze cross-functional data to drive strategic business decisions, identify performance gaps, and uncover opportunities for revenue optimization and growth (e.g., ROAS, marketing attribution, churn risks, customer LTV).

● Own and facilitate the weekly business review, working with management and leads to refine reporting and insights across the organization.

● Design and maintain management reporting dashboards to track key performance indicators and operational health.

Decision Authority

This role has final decision authority over the following areas:

● Operating system structure and data definitions

● Workflow stage definitions and gating logic

● Approval or rejection of system changes that affect data integrity

Desired Qualifications & Traits

● Systems Thinker: Possesses strong systems thinking capabilities, naturally visualizing the downstream effects of upstream changes (e.g., how a change in the Sales form affects the Production floor). They prioritize long-term scalability over short-term "hacks."

● Pragmatic Architect: Maintains a pragmatic approach to architecture, balancing "perfection with business utility." They know when to implement a rigid constraint and when to allow manual flexibility, always focused on delivering high-utility features.

● Operational Excellence Steward: Demonstrates operational discipline and the ability to define, promote, and enforce process compliance among diverse teams. They value consistency and predictability and are willing to say "No" when requests threaten system integrity and guide the team to the right trade-off.

● Analytical & Problem-Solving Mindset: Possesses an investigative nature, focusing on finding root causes and proactively hunting for "process leaks" and undefined variables. They validate assumptions with data rather than anecdotes.

● Coach & Change Leader: Possesses high emotional intelligence and the teaching ability to re-program legacy habits. They can explain why a new system is better to resistant teams and guide them through the transition with patience and clarity.

● Ambiguity Simplifier: Has the ability to simplify ambiguity, taking chaotic business inputs and structuring the information into linear, standardized processes.

● Translator & Data-Centric Communicator: Has strong communication skills to fluently bridge the gap, explaining technical constraints to non-technical stakeholders in plain English.

● Detail-Oriented: Is highly detail-oriented, obsessed with consistent naming conventions and data definitions. They notice misalignment in data definitions immediately, ensuring organizational clarity and data integrity.

Experience & Educational Requirements & Preferences

Experience & Educational Background

● 7+ years of experience in Business Operations, Systems Administration, or Data Analysis.

● Bachelor’s degree in Business, Information Systems, or related field required, Master's degree preferred.

● People Management and Team Building

Platform Expertise & Architecture

● Low-Code/No-Code Mastery: Advanced proficiency with Low-Code/No-Code platforms ( , Airtable, Salesforce) is required, including the management of complex automation rules, dependencies, and integration webhooks.

● Business Object Modeling / Relational Database Design: Proven experience designing relational database schemas (One-to-Many, Many-to-Many), specifically including the ability to translate flat spreadsheets into relational objects (e.g., separating "Orders" from "Line Items").

● API & Integration Knowledge: Ability to read API documentation to understand system

capabilities/limitations.

● Lightweight Scripting & Automation (Preferred): Proficiency with basic data-related scripting (Python, SQL) or advanced spreadsheet macros (VBA) to independently manipulate datasets or prototype logic is a strong plus.

Process, Intelligence, & Change Management

● Business Process Modeling (BPM): Experience with Business Process Modeling (BPM), including creating detailed swimlane diagrams to visualize hand-offs and defining strict "Entrance and Exit Criteria" for process stages.

● Business Intelligence (BI) & Reporting: Proficiency in designing Business Intelligence (BI) dashboards and reports, with an understanding of how to structure data for customer segmentation and cohort analysis.

● Change Management & Training: Experience managing change, designing rollout plans, and creating training materials and SOPs for users in a fast-paced environment.