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Manager, Public Relations & Communications

Location: Palm Beach Gardens, FL (Fulltime In Office)

Reports to: Group VP, Franchise Marketing

Department: Franchise Marketing / Communications

Type: Full-time

Role Summary

Midas is seeking a proactive Manager of Public Relations & Communications to architect and own a comprehensive communications strategy—internal and external—that elevates brand consideration, amplifies innovation and culture, and positions our leadership as credible, visible voices in automotive and franchising. This role will build and run an in-house PR/comms engine (with selective agency support), ensuring disciplined execution across media relations, executive visibility, franchisee communications, thought leadership, and social amplification.

Key Objectives

• Increase brand consideration for Midas across consumer and industry channels by shifting from reactive to proactive storytelling and consistent share-of-voice growth.
• Position leadership as visible, credible industry voices through strategic placements, speaking engagements, and executive profiles.
• Drive thought leadership via planned media calendars, op-eds, trade features, and conference participation—moving from “quiet in the industry” to recognized leadership.
• Amplify Midas’ innovation, culture, and community impact—internally and externally—to strengthen relevance, reputation, and franchise system confidence (including prospective franchisees).
• Integrate communications flows across the franchise system and parent-company liaison work to improve clarity, speed, and impact of business updates.

Core Responsibilities

Strategy & Planning

• Build a proactive internal and external PR/Comms plan with a quarterly editorial calendar, themes, and target outlets (national, trade, local).
• Establish a strategic counsel framework for leadership and cross-functional partners (Marketing, Franchise Development, Operations, HR, Legal, Social).
• Define the transition from third-party-led to in-house proactive engine; manage agencies selectively for scale and specialty.

Media Relations & Thought Leadership

• Lead media outreach (national consumer, automotive, franchise trade, and local market press); pitch, secure, and manage coverage.
• Own executive visibility: interviews, profiles, conference speaking slots, awards submissions, and bylined content.
• Develop and place content: press releases, media kits, op-eds, thought leadership articles, and talking points.

Internal Communications & Franchise System

• Design and run franchisee communications: bulletins, playbooks, town halls, and updates that support key business priorities.
• Produce quarterly updates (videos, leadership notes, dashboards) aligning the system around priorities and brand value propositions.
• Serve as the communications point for Convention, profit workshops, fall planning—own messaging, content, and run-of-show.

Social Amplification (in collaboration with internal teams)

• Partner with Social & Franchise Development to amplify earned coverage, leadership content, and franchise growth narratives across channels.
• Ensure cross-channel consistency and cadence for always-on amplification (LinkedIn, industry forums, owned channels).

Measurement & Reporting

• Monitor and report media coverage, share of voice, sentiment, and narrative penetration; deliver monthly and quarterly scorecards.
• Track executive visibility pipeline: speaking slots, awards, interviews, and bylines secured vs. target.

Parent Company & System Liaison

• Act as the communications liaison with parent company Mavis—own memos, alignment on key updates, and shared initiatives.
• Coordinate all system bulletins and key business updates (especially those requiring alignment/support from Mavis).

Issues & Crisis Preparedness

• Maintain a rapid response protocol and core Q&A; lead cross-functional communications during issues/crisis events.

Qualifications

• 5–7+ years in PR/Corporate Communications (brand-side or agency); experience in automotive and/or franchise systems preferred.
• Proven track record in media relations (national, trade, local) and securing executive visibility (speaking, profiles, bylines).
• Strong writing and editorial discipline—press releases, op-eds, speeches, executive messaging, and social-ready content.
• Experience building in-house PR engines, setting proactive agendas, and managing agency partners for scale.
• Comfortable with measurement tools (media monitoring, sentiment analysis) and building executive-ready dashboards.
• Video scripting and light production coordination experience for quarterly updates is a plus.
• High bias for action, executive presence, and exceptional organization in a fast-moving franchise environment.

Key Competencies

• Proactive Ownership: Plans ahead, sets the agenda, and moves the organization from reactive to disciplined execution.
• Story Crafting: Finds the narrative in our innovation, culture, and community impact—and tells it compellingly.
• Relationship Building: Strong rapport with media, industry groups, franchisees, and internal stakeholders.
• Executive Communication: Able to brief, prepare, and represent leadership with polish and clarity.
• Data-Driven: Uses coverage, sentiment, SOV, and engagement metrics to improve strategy and outcomes.

Success Metrics (KPIs)

• Brand Consideration Lift: Movement in aided/unaided consideration (tracked via brand studies/benchmarks).
• Share of Voice (SOV): +X% growth in target categories (automotive services, franchising) quarterly.
• Quality Coverage: # of tier-1 placements, trade features, and leadership profiles secured per quarter.
• Executive Visibility: Speaking slots, awards, interviews, and bylines secured vs. plan.
• Sentiment: Balanced to positive sentiment ratio in earned coverage.
• Internal Engagement: Open rates, CTRs, attendance, and sentiment on franchisee communications and quarterly updates.
• Amplification: Social reach/engagement of earned media and leadership content (in partnership with internal teams).
• Speed & Cadence: On-time delivery of editorial calendar, bulletins, convention/event communications.

Why Join Midas?

At Midas, we’re more than just a car care brand, we’re a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.

As Communications Coordinator, you will provide vital support to both the Communications and Fund Development Departments by managing a variety of communications projects across the Kline Galland organization. You will collaborate with internal stakeholders, as well as external vendors, to produce digital and print collateral that promotes the Kline Galland brand and story. Projects will include Kline Galland’s quarterly print newsletter, fundraising materials, social media content, website pages, advertisements, event collateral, and more. This position reports directly to the Director of Communications.

For over a century, thousands across the Pacific Northwest have relied on Kline Galland’s excellent senior care. Today, our family of services provides those aging or recovering from illness and injury with skilled nursing, rehabilitation, memory care, hospice, palliative care, independent and assisted living, home health, and home care. As a nonprofit organization founded in Jewish values, we welcome residents and patients of all backgrounds and employ more than 750 culturally diverse team members committed to competent care for all. Learn more at

*A cover letter is required to be considered for this role. Please upload your cover letter.*

KEY RESPONSIBILITIES

• Coordinate communications projects and initiatives, in collaboration with internal departments and external vendors, ensuring timely execution and alignment with organizational priorities
• Assist with the creation, collection, and management of print and digital collateral, creative assets, data, photos, and testimonials
• Support the implementation of Kline Galland’s strategy to grow and engage our community through social media and digital marketing (Facebook, Instagram, LinkedIn, Indeed, Glassdoor, MailChimp, Google, and other online platforms) - Analyze metrics to understand successes and opportunities
• Write, edit, and proofread content in alignment with the org’s brand standards including, social media posts, blogs, website content, emails, correspondence for stewardship and other channels
• Collaborate with Communications Director and Fund Development Department to design and populate content for Kline Galland Campus at Seward Park’s multimedia wall using Canva and digital signage software
• Support fundraising efforts, including collateral creation, database management, donor research, donor recognition, scheduling & meeting coordination, solicitation tracking, and other philanthropy administrative duties as needed
• Work closely with third-party signage vendors to facilitate the design, ordering, and installation of donor plaques and other building signage
• Support planning and execution of community engagement events, including philanthropy-focused events, dedications, luncheons, etc. as needed
• Act as a keeper of the organization’s brand voice and key messaging, while working to elevate awareness and promote brand
• Work as a tight-knit team with the Director of Communications & Fund Development Department, supporting team projects and priorities and filling in as needed
• General Communications and Fund Development administrative duties as assigned

What You Bring:

• Undergraduate degree in communications, marketing or related field
• 1–3 years of communications/marketing experience
• Experience in a nonprofit/mission-driven organization is a plus
• Experience in a healthcare setting and/or with sensitive and confidential information a plus
• Ability to drive tasks to completion, manage multiple projects and tasks, troubleshoot and problem solve, and budget time appropriately to allow for shifting priorities
• Excellent communication skills, both verbal and written, with experience writing to different audiences
• Proven ability to collaborate and work closely with multiple teams, as well as leadership, to positively impact strategies and direction of programs
• An overall positive attitude, with a decisive and collaborative approach to decision-making
• Comfortable in a fast-paced environment that demands flexibility and prioritization of competing projects and emerging requests
• Political savvy, integrity, and discretion with managing working relationships with board members, donors, and professional staff
• Ability to exercise sound judgment and make decisions consistent with Kline Galland mission and core values
• Ability and interest in gaining new skills and knowledge necessary for the performance of essential job functions
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
• Ability to interact with colleagues, supervisors, clinicians, volunteers, external partners, and leadership, face-to-face or electronically
• High level of comfort and ability navigating digital programs, systems, and processes
• Experience in project management and/or administrative coordinating experience a plus
• Experience in the following tools: Meta business suite, social media platforms, MailChimp, Wordpress, Microsoft Office, Canva, Adobe Creative Suite (with emphasis on InDesign and Photoshop), and donor management tools (Ex: Raiser’s Edge, Wealth Engine, iWaves) a plus

Pay range: $33.65 - $40.87 Hourly

Key Role Description

Responsibilities primarily involve day-to-day support of pipeline and terminal process control systems and associated applications, including, but not limited to, distributed regulatory control systems (SCADA and LDS systems), programmable logic controllers (PLCs), and process history data systems. Responsibilities also include support for the control portion of MIPC pipeline and terminal projects and day-to-day technical support to various other departments within the organization including operations, reliability, and IT. Much of the work is project-orientated and requires working on a number of projects and priorities simultaneously.

Role Specific Competencies

At Monroe, we have identified nine specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management /Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.

* Responds to the day-to-day needs of MIPC's pipeline and facilities, particularly where those needs are impacted by the process control or process data history systems.
* System Configuration and Administration.
* Databases and Graphical Displays for Control Room Operations
* System interfaces, business data processes, and reporting.
* Work with Regulatory Compliance, Operations, and Reliability and Maintenance Departments on projects to determine points that need to be brought back into the SCADA system when performing SCADA integration of remote field sites.
* Participate in detailed CAT and lineouts testing to meet regulatory requirements.
* Work closely with the IT and third-party SCADA vendor to configure and test communications from the SCADA System to remote PLC's and Flow Computers.
* Work with field personnel in a real-time environment to troubleshoot data problems and communication problems between the remote PLC site and SCADA.
* Work with the pipeline controllers to make sure the SCADA application is always providing them the ability to control the pipeline.
* Develops system application specifications utilizing business knowledge and tests developed programs to ensure proper functionality and implementation
* Provide 24x7 support to the Control Center
* Supports other functions such as:
o Communications troubleshooting (primary and backup)
o MIPC IT support
o Maximo programing liaison
o Leak detection support
o IT/PLC critical spare list development
o Cybersecurity training
o Other systems: TopTech, tank gauge system, Omni Flow Computers

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.
* Responsiveness to off-hours, weekends and holidays issues may be required.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Education, Experience, and Skill Requirements

* Bachelor degree in Computer Science, Engineering or equivalent. Experience will be considered in lieu of degree.
* 2-5 years of experience with SCADA/PLC systems
* Gas, and/or Liquids pipeline experience preferred with a working knowledge of measurement technologies, process control automation, device protocols, networking, and telecommunications.
* Strong problem solving, technical, and functional skills with the ability to multi-task.
* Detail-oriented with strong analytical and troubleshooting skills and be willing to learn.
* A working knowledge of real-time systems, particularly SCADA systems or PLCs and RTUs is preferred.
* Solid Microsoft skills with an emphasis in advanced Excel. Pluses include; SQL and Microsoft development tools .Net and Visual Studio.
* A basic understanding of pipeline hydraulics.
* A basic understanding of PLC and RTU communication protocols and TCP/ IP communications.
* SCADA application with remote site integration experience.
* Familiarity with PHMSA Control Room Management (CRM) processes and guidelines.

65 % Inside Work 35% Outside Work 5 % Extreme Temperatures
10 % Excessive Noise 90 % Sitting 10 % Standing
90 % Operating Computer 20 % Lifting 40 lbs. 10 % Traveling
10 % Exposure to Hazards

Key Role Description

The Metals Supervisor leads the mechanics and support crafts responsible for maintaining fixed equipment in the refinery. This includes, but is not limited to heaters, boilers, ducting, vessels, piping, valves, and structural steel. This role oversees union metals mechanics, contractors (union and non-union), and outside shops to successfully complete their tasks in a safe and cost-effective manner. The Metals Supervisor assures all maintenance work complies with applicable safety, engineering, safe work practice standards, laws, and regulations.

Role Specific Competencies

At Monroe, we have identified eleven specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.

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• Conduct morning tool box talks with work crews
  
  
• Directs the daily activities of metals mechanics, metals contractors, and support crafts in maintaining refinery equipment and facilities
  
  
• Achieves high levels of craft productivity through improved performance; solving problems, reliability and reducing costs.
  
  
• Review Weekly Schedule and work packages for every job and provide to work crews. Communicate changes as required
  
  
• Execute the Daily and Weekly Maintenance Schedules and communicate with Scheduler for any changes
  
  
• Prepare & Lead Pre-Job Meetings
  
  
• Adhere to the break-in work process and handle all Emergency / Break-In work as required
  
  
• Follow job plans and communicate with Planner for needed changes
  
  
• Provide Planner feedback for any planning deficiencies (Missed steps, materials, Man-hours, etc.)
  
  
• Perform follow-up rounds with crews, both Monroe and contractor, regularly throughout shift (no greater than every two hours) Items to be evaluated include:
  
  

• 
  
  
  • 
    
    
  • Following safe work practices
    
    
  • Barriers to success
    
    
  • Any required help to the crew
    
    
  • Job progress
    
    
  • Crew size and productivity
    
    
  • Work package available and job plan being followed
    
    
  
  
  
• Enforce start, stop & break times
  
  
• Work with others at peer level to ensure quick and efficient resolution to issues
  
  
• Elevate issues promptly to Leadership when required
  
  
• Confirm job plan steps in Maximo daily before 2:30 schedule meeting.
  
  
• Review following week's schedule and provide feedback by end of shift Thursday before final version
  
  
• Provide daily updates on all work under your supervision - accurate communication of end of shift status
  
  
• Communicate status of on-going work with Operations and OMC
  
  
• Arrange overtime & off-hour coverage for employees and contractors as required
  
  
• Support reliability improvements
  
  
• Support on-call maintenance system as needed throughout the year
  
  

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.

• 
  
  
• Attends the daily scheduling meeting to communicate effectively with other Maintenance departments and Operations to resolve any scheduling issues, priority changes, and any problems between Crafts, Operations, Maintenance and other departments.
  
  
• Consults with the Fixed Equipment Reliability Engineering group to improve reliability and ensure that maintenance work meets the requirements of mechanical, process, metallurgical and environmental codes, policies and standards.
  
  
• Attends the daily morning maintenance and operations meeting to discuss any schedule breakers for the day and coordinate with other maintenance crafts on any exceptions to the daily schedule.
  
  
• Initiates requisitions for required materials, tools and contractor services as required including tool room materials.
  
  
• Reviews and approves employee's time.
  
  
• Knows and consistently applies company policies, procedures and the collective bargaining agreement.
  
  

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Leadership Capability - provides strong leadership, sets a good example, skilled decision maker, motivator and encourager.

People Development/Coaching - offers feedback, coaches employees appropriately, rewards employees wisely, takes mentoring role, challenges and develops employees and offers opportunity.

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• Interacts with direct reports on a daily basis to ensure clear and open communications; alignment with goals and objectives; and to proactively address progress, concerns and questions.
  
  

Education, Experience, and Skill Requirements

Minimum Qualifications:

• 
  
  
• 5 years of maintenance supervisory experience in a high-risk industry such as refining, petrochemical, or chemical processing.
  
  
• High School Diploma or equivalent experience required; AA or BS Degree preferred.
  
  
  • 
    
    
  • Proficient with Microsoft Word, Outlook, and Excel as well as CMMS software.
    
    
  • Demonstrated proficiency in all of Role Specific Competencies.
    
    
  
  
  

Key Role Description

The Pipeline Engineer sustains project management and integrity management for reliable operations in compliance with all Federal and State Pipeline Regulations of all pipeline and facility assets. Performs front end studies, cost estimates, detailed design, and construction support of gathering and transmission pipelines & tanks in the MIPC system. Assumes responsibility for pipeline engineering and project management including scope, estimates, schedule and budget. Reviews all proposed construction on the pipeline Right-of-Way and corresponds with property owners. Maintains pipeline GIS system and integrity program. Responsible for the pipeline capital and expense projects, budgeting and forecasting. Maintains and promotes a focus on MIPC's final deliverables and maintains effective communications with other refinery engineering teams.

Role Specific Competencies

At Monroe, we have identified eleven specific competencies we expect all leaders of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.

• 
  
  
• Ensures compliance with federal, state and local regulations, company policy and required integrity inspections and follows/contributes to pipeline industry best practices
  
  
• Sets the example for safety excellence including element owner in MIPC's Pipeline Safety Management System (PSMS), risk management, follow-up and closure of action items, leveraging learnings across the organization.
  
  
• Manages MIPC project work from the development stage through completion to ensure customer satisfaction. Includes project development, bidding, permits, land owner notifications, easements, technical clarifications, contractor oversite, budgeting / forecasting, management of change (MOC), field implementation, inspection oversite and project documentation closure.
  
  
• Owner of the Geographic Information System (GIS) and responsible for the Tech department's updates utilizing previous Risk studies, Field Investigation Reports (IFR's), Cathodic Protection (CP), Integrity, High Consequence Area (HCA) data, Environmental and many other inputs.
  
  
• Assumes budgeting stewardship of OpEx/CapEx as well as interfacing with marketing and general project management oversight.
  
  
• Prepares and maintains design basis and assist with the project planning, scheduling, manpower estimates; Prepares cost estimates including material, equipment, and labor costs.
  
  
• Develops specifications and drawings for construction, utilizing engineering practices, standards, codes and procedures.
  
  
• Prepares bid documents for material, equipment, and construction.
  
  
• Prepares material and equipment requisitions and review vendor drawings and bids to determine compliance with specifications.
  
  
• Consults with construction personnel, concerning design constructability as related to field conditions, sequencing and scheduling of construction activities.
  
  
• Interfaces with the client's technical personnel on specific project design items or tasks
  
  
• Responsible for all equipment design documentation and manages reliability engineering efforts at the Pipeline.
  
  
• Provide technical support and observation services during design and construction.
  
  
• Responds to all Design One Calls submitted to MIPC.
  
  
• Interacts frequently with MIPC Operation, Maintenance & Tech/Regulatory Leads, with key technical and industry trade associations to establish best practices and ensure the facilities are in compliance with all applicable regulations, including participation in trade committees and/or teams.
  
  
• May function with responsibility for monitoring work activities of a project team and ensuring that all project work is performed in accordance with Company procedures.
  
  
• Provides recommendations for system operational improvements through submission of capital and expense projects as part of the annual budgeting process and performs budget re-forecasting as appropriate. Maintains long-term capital budget.
  
  
• Participates in ALL Emergency Response activities, is IC-300 trained (or able to acquire said training w/ MIPC), participates in IC responses and exercises and capable of acting as Planning Section Chief during an incident 24/7/365, or other roles as/where needed.
  
  

• 
  
  
• Leads and promotes a safety culture by ensuring emergency and safety procedures, policies, documentation procedures and equipment operating parameters are within all applicable regulations (DOT and PSMS).
  
  

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Minimum Qualifications:

• 
  
  
• Minimum of 5 years' pipeline experience in a high-risk industry.
  
  
• Bachelor's degree in a technical discipline or equivalent project and/or engineering work experience
  
  
• Proficient in Microsoft Office products; prior experience with Maximo & GIS System preferred.
  
  
• Demonstration of successful completion (schedule/cost) of small and/or mid-cap projects
  
  
• Demonstrated proficiency in all of Role Specific Competencies.
  
  

The Opportunity

• We are seeking a detail-oriented and creative Marketing and Communications Manager to promote a diverse portfolio of brands for our privately held real estate development and management firm. Based in South Haven, Michigan, with offices in Chicago, we acquire and manage real estate and marinas while operating several service businesses, including vacation rentals, boat, golf cart and bike rentals, and golf cart sales.

Key Responsibilities

Digital Strategy & Social Media

• Content Management: Edit and oversee organic social media content calendars across Facebook, Instagram, Twitter, TikTok, and YouTube.
• Paid Advertising: Develop and execute search and display campaigns using Google Ads, TikTok, and Facebook.
• Web & SEO: Monitor and maintain various websites with outside consultants while managing SEO/SEM through metric setting and analysis.
• Email Marketing: Plan and execute email campaigns for special promotions and events.

Traditional Marketing & Branding

• Strategy & Budget: Prepare and facilitate an annual marketing strategy and budget plan.
• Brand Integrity: Act as the key project manager to ensure a consistent brand and message across all subsidiary companies.
• Collateral Design: Design and layout online and print-based tools, including posters, email graphics, and web graphics.
• Operations: Coordinate the delivery of operational supplies such as table tents, sandwich boards, and gift cards.

PR, Events & Community

• Public Relations: Maintain relationships with local reporters and bloggers, issue press releases, and manage invitations to special events.
• Event Planning: Organize special events and "gorilla marketing" campaigns to drive traffic to business locations.
• Partnerships: Develop relationships with influencers and local community organizations through networking and outreach.

What You Need to Be Successful

• Experience: 1–3 years of experience minimum is preferred. More experience is a plus!
• Education: Bachelor’s degree in marketing, communications, PR, or a related field is preferred.
• Tech-Forward: Proficiency in Google Analytics and Office 365, with a willingness to learn latest technologies, including A.I..
• Creative Skills: Basic understanding of design and print production with the ability to provide creative direction and written copy.
• Core Attributes: Unwavering attention to detail and the ability to work under time pressure and defined budgets.
• Knowledge:  Operating knowledge to help manage and push scheduled updates to social media platforms, including Facebook, Twitter, Instagram, LinkedIn, YouTube, Pinterest, and TikTok.

Below is a link to our Job Application Form:

Key Role Description

Assists with Lab technical activities related to all of the refinery processes and products including test methodology, equipment purchases, and equipment calibration and repair. Assists in managing daily operations to insure quality of results, efficient management of inventory to maintain continuity of operations, and the storage and handling of samples for regulatory compliance and inspection purposes.
Role Specific Competencies

At Monroe, we have identified nine specific competencies we expect all employees of our organization to possess. These competencies are incorporated as a part of our Selection, Performance Management/Review and Developmental processes. The competencies and activities for this role are detailed below:

Technical Knowledge - demonstrates the specific skills necessary for the assignments, understands the background and points of leverage to be effective in the role.
* Performs technical work in analytical or physical chemistry involving a variety of standardized chemical and physical tests.
* Monitors a specialized unit of a laboratory section or the operations of several units or performs complex and specialized chemical laboratory tests.
* Conducts analytical and physical tests on finished products.
* Requisition and maintainenance of chemistry supplies and equipment.
* Conducts analytical or physical testing of a variety of materials.

Knowledge of Work Areas and Responsibilities - demonstrates a clear understanding of role and responsibilities within specific area, flexible and agile in adapting to changes or exploring opportunities and challenges.
* Maintains schedule flexibility to meet the needs of the business: extended hours, evenings and/or weekends.
* Performs special projects as assigned by the Lab Leader.
* Attends operational meetings as needed.

Communications - Verbal and Written - includes written and verbal communications, delivers presentations and has good listening skills.

Problem Solving and Conflict Leadership - strives to understand contributing factors, works to resolve complex situations, and helps individuals to resolve conflicts.

Delivering Results - Sense of Urgency - defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement, meets deadlines and provides timely status updates and follow-through.

Teamwork/Cooperation - accountable to team, works to meet established deliverables, appreciates view of team members and is respectful of others.

Initiative - takes action, seeks new opportunities, and strives to see projects to completion.

Work Reliability/Quality - strives to eliminate errors, accurate work is a priority, and seeks opportunities to improve product/services.

Integrity and Trust - honest, accountable, upholds ethics standards and maintains confidentiality.

Education, Experience, and Skill Requirements

*Minimum 5 years relevant lab experience, Associate's degree with 2 yrs relevant Lab experience, or a Bachelor of Science degree in Chemistry

*Prior CFR experience preferred - operating and/or maintaining
*General mechanical aptitude - ability to perform basic troubleshooting/repair of equipment

* Proficient with Microsoft Word, Outlook, and Excel, IT Skills - understanding data bases, Laboratory Information Management Systems (LIMS) and instrumentation networking.

* Demonstrated proficiency in all of Role Specific Competencies.
* This is a shift-work job that requires flexibility to work days, nights, weekends, and holidays.

Business Overview

We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.

We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.

There are four I's in Initiative and these represent our core values and behaviors.

• 
  
• INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
  
• INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
  
• IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
  
• IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.
  

As Manager, Communications Design, you are managing the production and application of accurate and insightful consumer, cultural relevant, media and market intelligence to contribute to an impactful communications/media plan. With direction from your Associate Director or Director, you take the strategic design imperatives (Strategy On A Page: SOAP) and communications idea and deploy a variety of data and intelligence to identify and prioritize the best communications channels.

In this role, you are leading the preparation of the communications/media plan flowchart via MediaTools or Lumina and ensuring the communications plan is built on solid, data rich fundamentals. Working with partnerships, media publishers/ distributors/ suppliers, and your communications design team, you ensure the accuracy of the inputs required for the development of the media plan flowchart. The manager will develop junior talent and teach media planning fundamentals to internal teams and clients alike.

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• Create accurate substantiated and detailed media plans and media planning scenarios
  
• In charge of timely, accurate delivery of day-to-day requests from the team along with disciplined and organized call-reports and timely follow-throughs
  
• Organize and develop client-facing category, culture and competitive tracking documents
  
• Work with the Associate Director and Partnerships team to develop the RFP to brief internal partnership's/ SBU team and external partners
  
• Manage the team output and development of the flowchart including oversight of the plan being accurately produced within Ripple/ MediaTools/Lumina to address the reach/frequency and business goals
  
• Lead the best practice production of audience and communications data and intelligence for the development of the communications plan, utilizing relevant tools and techniques
  
• Contribute to the ideation team sessions in conjunction with the Strategy team and relevant SBU to generate creative & compelling connections idea.
  
• Responsible for timely, accurate delivery of day to day requests from the client and internal team
  
• Responsible for maintaining impactful media plans; oversight of brand media plans, financials, ATBs and billing documentation internally and for the client
  
• Leads internal, client and partner agency status calls and updates; organizes and coordinates call-reports and ensures that follow-ups are documented and carried out in a timely manner
  
• Digests the client's goals/target and leads compiling planning inputs - competitive reporting, syndicated audience research, landscape trends, campaign learnings
  

• 
  
• Experience in an integrated planning role in media, publisher / vendor, or communications discipline
  
• Media planning skills must be sufficient and able to be taught to junior team members
  
• Ability to delegate, develop and oversee direct reports
  
• Excellent written, verbal communication and presentation skills
  
• Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
  

• 
  
• 4+ years relevant experience with 1+ years of experience in managing or developing staff
  
• Category or audience experience as relevant per assignment
  
• Strong time-management and organizational skills
  
• Proven problem-solving ability
  

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .

Protective Intelligence Specialist

The North Group - Protective Intelligence Division

About Us

The North Group stands at the forefront of global security and intelligence, delivering sophisticated protective solutions to corporations, governments, and high-profile individuals worldwide. Our commitment to excellence and innovation has established us as a trusted leader in the security intelligence sector.

Position Overview

We are seeking both junior and experienced Protective Intelligence Specialists to join our dynamic corporate team. This role combines advanced threat assessment, intelligence analysis, and protective intelligence functions that support in safeguarding our clients' interests across multiple jurisdictions and threat environments. This is an in office position in Milford, Michigan. No relocation assistance provided

Key Responsibilities

The Protective Intelligence Specialist will serve as a crucial bridge between intelligence gathering and physical security operations, focusing on:

• Conducting comprehensive threat assessments using advanced analytical methodologies to identify, evaluate, and prioritize potential risks to client safety and operations
• Developing and maintaining intelligence collection plans that leverage both open-source and proprietary intelligence sources
• Creating detailed threat actor profiles and pattern-of-life analyses to support protective operations
• Producing actionable intelligence reports and briefings for executive protection teams and client stakeholders
• Managing and analyzing data from multiple sources to identify emerging threats and trends
• Coordinating with regional security teams to ensure seamless intelligence sharing and threat response
• Developing and maintaining intelligence requirements and collection matrices for different operational environments

Required Qualifications

• Minimum of 5 years of experience in protective intelligence, threat assessment, or related intelligence analysis role
• Demonstrated expertise in open-source intelligence (OSINT) collection and analysis
• Strong background in threat assessment methodologies and risk analysis frameworks
• Proficiency in intelligence analysis tools and databases
• Experience with social media monitoring and analysis for threat identification
• Strong analytical writing skills with experience producing executive-level intelligence products
• Ability to obtain and maintain required security clearances
• Gather intelligence information by field observation, confidential information sources, or public record.
• Gather, analyze, correlate, or evaluate information from a variety of resources, such as law enforcement databases.
• Prepare comprehensive written reports, presentations or charts based on research collection and analysis of intelligence data.
• Use or maintain databases and software applications, such as geographic information systems mapping and AI tools.
• Link or chart individuals, groups, or events to determine activities and interrelationships
• Attend meetings with other managers to determine operational needs
• Plan and coordinate security operations for specific clients
• Coordinate staff when responding to emergencies or operations requests
• Review reports on incidents, contractor issues and manage problems
• Be a member of a team and dedicated to the growth of the company

Preferred Qualifications

• Master's degree in relevant field
• Military or law enforcement intelligence experience
• Foreign language proficiency
• Experience with protective operations in high-threat environments
• Certification in threat assessment or intelligence analysis
• Knowledge of regional security dynamics in key global markets

Technical Skills

• Proficiency in intelligence analysis platforms and tools
• Experience with social media monitoring and analysis software
• Knowledge of GIS and mapping software
• Familiarity with secure communication protocols
• Understanding of digital forensics and cyber threat analysis

Personal Attributes

• Exceptional analytical and critical thinking abilities
• Strong attention to detail and ability to identify subtle patterns
• Excellent written and verbal communication skills
• Ability to work under pressure and manage multiple priorities
• Strong team collaboration skills while maintaining discretion
• Willingness to travel internationally as required
• Ability to maintain composure and effectiveness in high-stress situations

What We Offer

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• Life and disability insurance
• Generous paid time off and holidays
• Professional development and certification support
• Domestic and International travel opportunities
• Performance-based bonuses

Location

Primary location at our Corporate Office located in Milford, MI.

Security Requirements

• Must be eligible to obtain and maintain required clearances
• Must pass comprehensive background investigation
• Must be willing to sign and adhere to non-disclosure agreements and confidentiality agreements
• Must be able to work in secure facilities when required

To Apply

Qualified candidates should submit:

1. Detailed resume highlighting relevant experience
2. Customized cover letter explaining your interest and qualifications
3. Three professional references
4. Writing sample demonstrating analytical capabilities

The North Group is an equal opportunity employer and values diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Note: Due to the sensitive nature of this position, selected candidates must complete and pass a comprehensive background investigation and drug screening prior to employment.

PLEASE NOTE: This is a IN OFFICE job, Located in Milford, Michigan

About TYR Sport

TYR Sport is one of the most recognized and respected performance athletic brands in the world. Named for the Norse god of valor and sacrifice, TYR was founded on the belief that the pursuit of excellence demands the finest tools. Today, TYR is the second-largest performance swimwear brand in North America, with products distributed in more than 30 countries and annual revenue exceeding $100 million. The brand’s portfolio spans competitive swimwear, triathlon gear, training apparel, footwear, and equipment — all engineered for athletes who train with intent and compete with purpose.

TYR’s digital infrastructure is anchored by a Shopify Plus ecommerce platform supported by an expanding suite of technology integrations, including product information management tools and digital marketing platforms. As TYR accelerates its global digital business, the company is making a major investment in artificial intelligence to build a next-generation customer experience that unifies ecommerce, marketing, and sales into a single intelligent ecosystem.

The Opportunity

This is TYR’s most senior AI role. The Director of Artificial Intelligence will lead the company’s AI strategy, own the technical roadmap, and be accountable for AI’s impact on revenue, growth, and competitive advantage.

Reporting directly to the Chief Operating Officer or Chief Executive Officer, this leader will build TYR’s AI function from the ground up, initially as a hands-on individual contributor. The Director will define the strategy, infrastructure, and operating framework that will shape the company’s technological future. As the function matures, there will be an opportunity to build and lead a dedicated AI team.

The Director will operate as a peer to other functional leaders, with the authority to drive AI adoption across the organization, including ecommerce, marketing, sales, supply chain, and operations.

The primary commercial focus of this role is TYR’s digital business. Ecommerce and marketing are the highest-priority domains, and the Director will be expected to deliver measurable results in these areas first. This leader will transform TYR’s digital storefront into a personalized, AI-driven shopping experience and help evolve marketing into a precision, data-driven growth engine.

The ideal candidate is a seasoned AI practitioner who can operate strategically while remaining deeply hands-on — someone who has built and deployed high-impact AI products in ecommerce, retail, or consumer environments and can confidently influence senior leadership.

Core Responsibilities

Enterprise AI Leadership

Serve as the single point of leadership for artificial intelligence across TYR. Define the company’s AI vision, establish strategic priorities, and oversee architectural and investment decisions. Develop and maintain a multi-year AI roadmap aligned with TYR’s growth strategy, and communicate progress and outcomes to executive leadership.

Establish the processes, governance frameworks, and technical foundations necessary to scale AI innovation across the organization.

Ecommerce Intelligence and Personalization

Lead the transformation of TYR’s digital storefront into a personalized and intelligent shopping experience.

Develop and deploy recommendation engines that surface the right products to the right customers across the digital journey, including homepage, product pages, cart, and post-purchase interactions. Build AI-driven search and product discovery tools that improve findability and reduce friction in the purchasing process.

Design dynamic pricing and promotion models that optimize both margin and conversion, leveraging behavioral signals, purchase history, and inventory data.

Develop a unified customer intelligence platform that enables TYR to understand, predict, and influence customer behavior across the full lifecycle. These capabilities should drive improvements in conversion rates, average order value, customer retention, and lifetime value.

Marketing Intelligence and Growth Automation

Partner closely with TYR’s marketing leadership to elevate the effectiveness and precision of marketing efforts through AI.

Develop advanced customer segmentation models that move beyond demographic targeting to incorporate behavioral and predictive signals. These models will power more intelligent audience strategies across paid media, email, SMS, and social channels.

Implement generative AI solutions that support dynamic content creation, including personalized ad copy, email messaging, and product descriptions. Establish automated testing and optimization frameworks to continuously improve campaign performance.

Develop marketing mix and attribution models that enable real-time optimization of spend and improved return on ad investment. Build predictive models that support customer acquisition, retention, and churn prevention.

Sales Enablement and B2B Intelligence

Support TYR’s wholesale and B2B channels by developing AI-driven sales enablement tools. This includes predictive lead scoring, account health insights, and deal intelligence systems that help sales teams prioritize opportunities and strengthen relationships with key retail partners.

Technical Execution and Partnerships

Initially operate as a hands-on technical leader responsible for building and deploying AI solutions across TYR’s priority initiatives. Lead the full model lifecycle, including data ingestion, feature engineering, model development, deployment, and monitoring.

Act as TYR’s primary liaison with AI technology vendors and platform partners to ensure the company leverages best-in-class tools and infrastructure. As the AI roadmap expands, the Director will help define and grow the supporting team.

Responsible AI and Data Governance

Establish and maintain TYR’s framework for responsible AI and data governance. Ensure that models and data systems adhere to principles of fairness, transparency, and privacy while complying with relevant regulations including GDPR and CCPA. Monitor production systems to mitigate bias, protect data security, and maintain high standards for model performance and accountability.

Qualifications and Experience

• 10+ years of experience in data science, machine learning, or a related field with a strong record as a hands-on practitioner
• Proven experience deploying AI solutions in ecommerce, retail, or direct-to-consumer environments with measurable business impact
• Ability to operate at an executive level and communicate complex technical concepts clearly to senior leadership
• Strong understanding of ecommerce or consumer business models and the ability to connect AI initiatives directly to business outcomes
• Deep technical expertise in machine learning, data science, and AI systems architecture
• Demonstrated ability to influence cross-functional stakeholders and drive adoption of AI across an organization
• Experience leading or building technical teams is a plus
• Master’s or Ph.D. in Computer Science, Statistics, Engineering, or a related quantitative field preferred; MBA a plus

Business Overview

We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.

We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.

There are four I's in Initiative and these represent our core values and behaviors.

• 
  
• INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
  
• INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
  
• IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
  
• IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.
  

As a Communications Designer you are an important part of the creation of the most appropriate communications plan for your client to achieve their business goals. You are responsible for helping to strategize, produce and make sense of the key media, consumer and market intelligence required to your clients' connections plan. You have a passion for brands, media and ideas, and within the team are considered the go-to-person on the latest news and innovations going on in media.

In this role, you will develop, recommend, execute, and evaluate digital media plans from inception to completion with moderate oversight from the Manager. The Communications Designer should be able to work fairly independently once given project parameters, goals and budgets to develop a sound recommendation with clear rationale.

Responsibilities

• 
  
• Contributor to impactful communications plan development to meet client needs and deliver communications idea
  
• Attend regular client status meetings, creative statuses and maintain on-going rapport
  
• Analyze and provide clients with research data and media/marketing information; including real-time opportunities to ensure our clients are remaining competitive
  
• Provide communications and audience intelligence and data inputs through the application of syndicated and proprietary systems for communications design goal setting and decision making
  
• Provide partner selection recommendation and justification designed to deliver on client KPI's using the most sophisticated use of data and analytics, via multi-faceted, strategic partnerships, while delivering maximum strategic value and efficiency
  
• Develop the RFPs and oversee the submission process with media partners
  
• Develop industry and partner POV's with Manager's oversight
  
• Oversee all production timelines, creative development and creative hand-offs to ensure campaign launches on time and without issue
  
• Evaluate partner proposals, negotiate plan details, develop plan and ultimately present plan recommendations to internal stakeholders and clients
  
• Oversee campaign implementation, optimization, and performance of campaign activities including authorizations, IO's, budgets, creative, reporting and the billing and reconciliation process
  
• Manage all partner specific budget allocation, optimization, media partnership programs and added value details
  

Required Skills and Experience

• 
  
• Experience in an integrated planning role in media, publisher/vendor, or communications discipline (digital, content)
  
• Excellent written, verbal communication and presentation skills
  
• Strong time-management and organizational skills
  
• Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
  

Desired Skills and Experience

• 
  
• 1+ years of experience in a digital media planning/buying position at an advertising/media agency
  
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors
  
• Experience analyzing data and market research
  
• Experience delegating assignments to junior staff
  

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

Business Overview

We understand what makes people human and how they interact with their environment... and it's more than their demographic, their condition, or their profession. With over $17 Billion in marketplace clout, Healix is an innovative global healthcare media agency with unparalleled buying power, preferred rates, and a proven track record for success. We're a company filled with creative thinkers who are experts in healthcare, and who examine issues, brainstorm solutions, and recommend media engagement strategies based on insights that others often don't see.

As Manager, Communications Design, you are managing the production and application of accurate and insightful consumer, cultural relevant, media and market intelligence to contribute to an impactful communications/media plan. With direction from your Associate Director or Director, you take the strategic design imperatives (Strategy On A Page: SOAP) and communications idea and deploy a variety of data and intelligence to identify and prioritize the best communications channels.

In this role, you are leading the preparation of the communications/media plan flowchart via MediaTools or Lumina and ensuring the communications plan is built on solid, data rich fundamentals. Working with partnerships, media publishers/ distributors/ suppliers, and your communications design team, you ensure the accuracy of the inputs required for the development of the media plan flowchart. The manager will develop junior talent and teach media planning fundamentals to internal teams and clients alike.

• 
  
• Create accurate substantiated and detailed media plans and media planning scenarios
  
• In charge of timely, accurate delivery of day-to-day requests from the team along with disciplined and organized call-reports and timely follow-throughs
  
• Organize and develop client-facing category, culture and competitive tracking documents
  
• Work with the Associate Director and Partnerships team to develop the RFP to brief internal partnership's/ SBU team and external partners
  
• Manage the team output and development of the flowchart including oversight of the plan being accurately produced within Ripple/ MediaTools/Lumina to address the reach/frequency and business goals
  
• Lead the best practice production of audience and communications data and intelligence for the development of the communications plan, utilizing relevant tools and techniques
  
• Contribute to the ideation team sessions in conjunction with the Strategy team and relevant SBU to generate creative & compelling connections idea.
  
• Responsible for timely, accurate delivery of day to day requests from the client and internal team
  
• Responsible for maintaining impactful media plans; oversight of brand media plans, financials, ATBs and billing documentation internally and for the client
  
• Leads internal, client and partner agency status calls and updates; organizes and coordinates call-reports and ensures that follow-ups are documented and carried out in a timely manner
  
• Digests the client's goals/target and leads compiling planning inputs - competitive reporting, syndicated audience research, landscape trends, campaign learnings
  

• 
  
• Experience in an integrated planning role in media, publisher / vendor, or communications discipline
  
• Media planning skills must be sufficient and able to be taught to junior team members
  
• Ability to delegate, develop and oversee direct reports
  
• Excellent written, verbal communication and presentation skills
  
• Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
  
• Initiative does not require candidates to have a college degree
  

• 
  
• 4+ years relevant experience with 1+ years of experience in managing or developing staff
  
• Category or audience experience as relevant per assignment
  
• Strong time-management and organizational skills
  
• Proven problem-solving ability
  

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .

Business Overview

We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.

We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.

There are four I's in Initiative and these represent our core values and behaviors.

• 
  
• INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
  
• INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
  
• IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
  
• IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.
  

As a Communications Designer, Global you are an important part of the creation of the most appropriate communications plan for your client to achieve their business goals. You are responsible for helping to strategize, produce and make sense of the key media, consumer and market intelligence required to your clients' connections plan. You have a passion for brands, media and ideas, and within the team are considered the go-to-person on the latest news and innovations going on in media.

In this role, you will develop, recommend, execute, and evaluate digital media plans from inception to completion with moderate oversight from the Manager. The Communications Designer should be able to work fairly independently once given project parameters, goals and budgets to develop a sound recommendation with clear rationale.

• 
  
• Contributor to impactful communications plan development to meet client needs and deliver communications idea
  
• Attend regular client status meetings, creative statuses and maintain on-going rapport
  
• Analyze and provide clients with research data and media/marketing information; including real-time opportunities to ensure our clients are remaining competitive
  
• Provide communications and audience intelligence and data inputs through the application of syndicated and proprietary systems for communications design goal setting and decision making
  
• Provide partner selection recommendation and justification designed to deliver on client KPI's using the most sophisticated use of data and analytics, via multi-faceted, strategic partnerships, while delivering maximum strategic value and efficiency
  
• Develop the RFPs and oversee the submission process with media partners
  
• Develop industry and partner POV's with Manager's oversight
  
• Oversee all production timelines, creative development and creative hand-offs to ensure campaign launches on time and without issue
  
• Evaluate partner proposals, negotiate plan details, develop plan and ultimately present plan recommendations to internal stakeholders and clients
  
• Oversee campaign implementation, optimization, and performance of campaign activities including authorizations, IO's, budgets, creative, reporting and the billing and reconciliation process
  
• Manage all partner specific budget allocation, optimization, media partnership programs and added value details
  

• 
  
• Experience in an integrated planning role in media, publisher/vendor, or communications discipline (digital, content)
  
• Excellent written, verbal communication and presentation skills
  
• Strong time-management and organizational skills
  
• Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
  

• 
  
• 1+ years of experience in a digital media planning/buying position at an advertising/media agency
  
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors
  
• Experience analyzing data and market research
  
• Experience delegating assignments to junior staff
  

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

About this job

As a BI Platform Engineer, you will be responsible for the administration, optimization, and support of enterprise business intelligence platforms including Power BI and Tableau. You will work closely with multiple analyst and Technology Infrastructure teams to ensure high availability, performance, and scalability of BI environments. Your expertise in Data & Analytics platform engineering, automation, cloud technologies, and user enablement will help drive data democratization and empower business users with reliable, secure, and performant analytics tools.

In addition, you will leverage Artificial Intelligence (AI) capabilities to enhance platform operations, automate routine tasks, and improve user experience. Your ability to integrate intelligent automation and predictive analytics into BI workflows will help drive innovation and efficiency across the organization.

What you will do – Essential Responsibilities

• Administer, monitor, and optimize Power BI and Tableau platforms across cloud and on-prem environments.
• Implement and manage user access, security roles, and governance policies to ensure data protection and compliance.
• Manage PowerBI Fabric capacities, gateway, workspaces and licensing
• Collaborate with cross-functional teams to support dashboard development, data source integration, and performance tuning.
• Automate platform maintenance tasks including upgrades, patching, backups, access provisioning and license management.
• Develop and maintain CI/CD pipelines for BI content deployment and version control.
• Integrate AI tools to automate platform monitoring, anomaly detection, and performance optimization.
• Provide technical support and troubleshooting for BI platform issues and user inquiries.
• Drive adoption of BI tools through training, documentation, and enablement initiatives.
• Monitor platform usage and performance metrics to identify opportunities for optimization and cost savings.
• Stay current with BI platform updates, features, and industry best practices.
• Partner with data governance and security teams to ensure compliance with enterprise standards.
• Participate in major incident response and root cause analysis for BI-related outages or performance issues.
• Mentor junior team members and promote best practices in BI platform administration and engineering.

Purpose of the role

The BI Admin/Platform Engineer plays a critical role in ensuring the reliability, scalability, and usability of enterprise BI platforms, enabling data-driven decision-making across the organization. By integrating AI capabilities, this role also contributes to smarter, more efficient platform operations and user experiences.

Qualifications and Requirements

Basic Qualifications

• 5+ years of experience administering Power BI.
• Experience with Azure services including Azure SQL, Azure Data Factory, and Azure Active Directory.
• Strong understanding of BI architecture, data modeling, and dashboard performance optimization.
• Proficiency in scripting languages such as PowerShell, Python, or Bash for automation.
• Experience with CI/CD tools such as Azure DevOps or GitHub Actions.
• Familiarity with enterprise data lake/warehouse environments (EDL/EDW).
• Strong troubleshooting skills and experience with platform monitoring tools.
• Strong documentation, communication, and presentation skills.
• Experience working in Agile/Scrum environments
• Experience in cloud cost-savings plans, reviews, and reserved instances.
• Ability to positively influence team norms, culture, and technical vision
• Excellent communication skills with the ability to adapt to the audience
• Experience in a fast-paced, highly collaborative agile team within a Product-oriented organization.
• Effective problem-solving, analytical thinking, and a cloud-native and DevOps mindset.

Preferred Qualifications

• Experience in PowerBI Fabric and migration from PBIRS to Fabric
• Bachelor’s/Master’s degree in Computer Science, Information Systems, or related field
• Power BI and Tableau certifications
• Snowflake SnowPro, Azure, Databricks certifications
• Experience with cloud services such as Snowflake, Databricks, Azure Data Factory, Event Hub, Functions, Batch, Key Vault, and Log Analytics
• Strong experience with popular database programming languages such as SQL, PL/SQL, Stored Procedures
• Experience with Snowflake, Databricks, and other modern data platforms.
• Knowledge of REST APIs and scripting for platform automation.
• Familiarity with data governance, metadata management, and self-service BI enablement.

Work Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.

• Associates based in Richmond work onsite 5 days per week.
• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Digital Product Manager – Personalization Intelligence

BJ’s Wholesale Club is seeking a Product Manager – Personalization Intelligence to lead the next evolution of our data-driven personalization strategy. This is a high-impact transformation role responsible for scaling intelligent, model-driven personalization across all member touchpoints — including site, app, email, push, SMS, and emerging channels.

You will define and drive the roadmap that powers how millions of members experience BJ’s — delivering measurable incremental revenue, stronger loyalty, and deeper engagement through advanced personalization capabilities.

This role sits at the intersection of product, data science, engineering, marketing, and digital — translating business strategy into scalable machine learning–powered solutions.

What You’ll Own

Personalization Strategy & Roadmap

• Define and execute the product roadmap for Personalization Intelligence across all customer touchpoints.
• Drive clarity in business goals, measurable outcomes, and prioritization tied to incremental revenue and engagement.
• Lead the transformation from campaign-based targeting to intelligent, model-driven personalization at scale.

ML-Powered Personalization Capabilities

• Partner closely with Data Science to design, build, and scale: Recommendation systems, Propensity and propensity-to-buy models, Predictive engagement and churn models
• Own the end-to-end ML model lifecycle from ideation and business case through training, testing, deployment, and ongoing optimization
• Translate model outputs into actionable, testable personalization strategies.

Experimentation & Measurement

• Define clear hypotheses and testing frameworks to measure incremental lift.
• Collaborate with analytics to establish robust tracking, experimentation design, and performance reporting.
• Monitor and interpret key ML performance metrics and business KPIs.
• Own and deliver the product roadmap for Personalization Intelligence, driving clarity in goal definition, accountability for business outcomes, and focused execution.

Qualifications:

• 4+ years of Product Management experience
• Demonstrated experience delivering personalization, recommendation systems, Propensity/propensity-to-buy models, and other predictive models
• Retail or e-commerce experience strongly preferred
• Strong communication skills and experience working with Stakeholders (data science, engineering, business)
• Strong product discovery, prioritization, and stakeholder management skills

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting over 23,000 healthcare professionals and team members at more than 1,150 locations across 48 states. Our five supported healthcare practices operate under the brands Aspen Dental, ClearChoice, WellNow, Chapter Aesthetic Studio, and Lovet. We’re committed to enabling healthcare professionals to focus on patient care while we handle the business operations that support them.

Position Summary

The Director of People Analytics & Artificial Intelligence will build and lead TAG’s next generation people insights and AI strategy. Reporting directly to the CHRO, this role will transform how we use workforce data, predictive analytics, and artificial intelligence to drive business performance across our multi-brand healthcare organization.

This leader will own the vision, strategy, governance, and execution of people analytics and AI initiatives delivering actionable insights, enabling data-driven decision-making, and deploying intelligent automation that improves workforce productivity, engagement, and outcomes. This is a high-impact, enterprise-level role at the intersection of HR, technology, and business strategy.

Key Responsibilities

People Analytics Strategy & Execution

• Develop and execute TAG’s enterprise people analytics roadmap aligned to business strategy.
• Build predictive and prescriptive models to support workforce planning, attrition risk, labor optimization, recruiting effectiveness, productivity, and engagement.
• Create executive dashboards, brand dashboards, and board ready analytics tied to business KPIs (talent acquisition metrics, retention, predictive analytics, labor efficiency, etc.)
• Partner with Finance, Operations, IT, and Brand HR leaders to embed analytics into decision-making.

Artificial Intelligence in HR

• Lead the development and governance of AI-enabled HR solutions (e.g., intelligent recruiting tools, workforce planning models, employee self-service agents, automated case management, talent insights).
• Identify and pilot emerging AI use cases across the employee lifecycle.
• Ensure responsible AI practices, compliance, and ethical guardrails.
• Partner with IT and Legal on data security, governance, and regulatory alignment.

Workforce Intelligence & Predictive Modeling

• Build predictive models for turnover, provider productivity, staffing demand, and succession risk.
• Develop scenario planning capabilities for multi-brand workforce strategies.
• Deliver labor optimization insights across clinical and support functions.
• Support M&A integration analytics and due diligence workforce modeling.

Data Infrastructure & Governance

• Oversee HR data architecture in partnership with HRIS and IT.
• Establish enterprise data definitions, integrity standards, and governance processes.
• Ensure seamless integration between Workday and other enterprise systems.
• Improve reporting automation and reduce manual reporting processes.

Team Leadership

• Build and lead a high-performing People Analytics and AI team.
• Lead center of excellence model supporting all brands across TAG.
• Develop internal capabilities in data literacy across HR leadership.

Executive Partnership

• Serve as a strategic advisor to the CHRO and the People Leadership Team
• Present insights to senior leadership and private equity stakeholders as needed
• Translate complex data into compelling business narratives.

Qualifications

Required

• 8–12+ years of experience in people analytics, workforce strategy, data science, or HR technology.
• Experience leading analytics strategy in a complex, multi-unit or healthcare environment preferred.
• Strong expertise in predictive modeling, workforce analytics, and AI applications.
• Experience with Workday and enterprise HR systems.
• Demonstrated ability to influence executive stakeholders.
• Proven team leadership experience.

Preferred

• Background in healthcare, retail healthcare, dental, medical, or multi-site services.
• Experience in a private equity-backed organization.
• Advanced degree in Data Science, Statistics, Economics, Industrial-Organizational Psychology, HR, or related field.
• Familiarity with Python, R, SQL, Power BI, Tableau, or similar tools.

Leadership Competencies

• Strategic thinker with strong business acumen
• Highly analytical and intellectually curious
• Builder mentality — comfortable creating from the ground up
• Technologically fluent with strong AI awareness
• Strong communicator who simplifies complexity
• High ethical standards regarding AI and data use

Success in this role will result in:

• Measurable improvement in retention and workforce productivity
• Predictive visibility into staffing and labor risks
• AI-enabled efficiency across the HR function
• Executive-level workforce intelligence embedded into enterprise decision-making
• Scalable analytics infrastructure supporting TAG’s growth

Why Join The Aspen Group?

At TAG, we are committed to fostering a high-performance culture that values innovation, collaboration, and excellence. This role provides an opportunity to shape the future of HR at a leading organization, making a meaningful impact on both employees and business success.

*This role is onsite 4 days/week in our Chicago office (Fulton Market District)

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

The Business Intelligence Analyst will support the NCEH/ATSDR IT Compliance and IT Support effort by designing, developing, and maintaining high-quality data visualizations, dashboards, and analytical products that enable leadership, program managers, and technical teams to make informed decisions. The role operates at the intersection of IT governance, EPLC/CPIC reporting, information security, and operational performance, translating complex program and system data into clear, actionable insights.

This position works closely with program management, information security, IT services, and governance stakeholders to ensure that reporting products align with CDC, HHS, and OMB requirements and support monthly, quarterly, and ad hoc reporting obligations.

Key Responsibilities

Data Visualization & Reporting

• Design and develop interactive dashboards, scorecards, and visual analytics to support program performance, IT governance, EPLC, CPIC, and operational reporting.
• Build and maintain BI dashboards using multiple data sources (SharePoint lists, SQL databases, Excel files, service desk systems, and security tools).
• Translate complex technical, financial, and compliance data into clear, executive-level visuals for leadership briefings and governance boards.
• Ensure visualizations follow best practices for accessibility, clarity, and usability, including Section 508 considerations where applicable.

Data Integration & Analysis

• Extract, transform, and analyze structured and semi-structured data from:
• SQL Server databases
• SharePoint (2016 and SharePoint Online)
• Excel and CSV-based reporting
• Service management and ticketing systems
• Develop supporting data models, calculated measures, and KPIs aligned to CDC and HHS reporting standards.
• Validate data accuracy and consistency across multiple reporting sources.

Program & Compliance Support

• Support EPLC and CPIC reporting, including schedules, milestones, risks, issues, and performance metrics.
• Assist with monthly status reports (MSRs), task summary reports (TSRs), quarterly risk reports, and annual/final reports through automated or semi-automated visual reporting solutions.
• Provide analytical support for InfoSec, governance, and asset oversight reporting needs.
• Support ad‑hoc data calls from CDC OD, HHS, and OMB by rapidly developing one-off analytical views or visual summaries.

Collaboration & Stakeholder Engagement

• Work directly with program managers, business analysts, InfoSec staff, and system owners to define reporting requirements.
• Present findings and dashboards to both technical and non-technical audiences.
• Maintain documentation for dashboards, data sources, assumptions, and refresh schedules.

Required Technical Skills

Data Visualization & BI Tools

• Power BI (required) and R Shiny: Data modeling, DAX, report/dashboard design
• Data visualization best practices (KPI scorecards, trend analysis, risk dashboards)
• Excel (advanced formulas, pivot tables, data transformation)

Data & Platform Experience

• SQL Server (2012–2017 or later): querying, joins, views
• SharePoint (2016 and SharePoint Online): lists, libraries, data integration
• Familiarity with dashboarding or analytics tools such as:
• Tableau
• SSRS (SQL Server Reporting Services)
• Power Platform components (Power Automate, Power Apps — preferred)

Compliance & Governance Knowledge

• Understanding of EPLC, CPIC, and IT governance reporting
• Familiarity with federal IT environments, including CDC, HHS, or similar agencies
• Awareness of security, privacy, and data handling requirements in regulated environments (PII, FISMA, FedRAMP concepts)

Required Experience

• 5+ years of experience in data visualization, business intelligence, or analytics
• Demonstrated experience translating program, financial, or IT operational data into executive-ready visual products
• Experience supporting government or large enterprise IT programs
• Experience working with cross-functional teams (PMs, InfoSec, developers, leadership)

Preferred Qualifications

• Experience supporting CDC, HHS, or other federal health agencies
• Familiarity with IT service management data (incidents, changes, vulnerabilities)
• Knowledge of Section 508 accessibility requirements
• Prior experience supporting labor‑hour or time‑and‑materials contracts
• Experience contributing to dashboard automation and reporting optimization

Soft Skills & Competencies

• Strong visual storytelling and communication skills
• Ability to simplify complex technical and compliance data
• High attention to detail and data accuracy
• Ability to work independently in a regulated environment
• Excellent written and verbal communication skills

Physical Requirements

The physical demands described herein are representative of those which must be met by an employee to successfully perform the essential functions of the job. Employees must possess the ability to work in a standard office or conference room setting and use standard office equipment, including a computer.

To visit other company sites, employees must be able to operate a motor vehicle and fly in an aircraft, both of which may require sitting for prolonged periods of time. Employees must possess vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. Standing in work areas and walking between work areas will be required. This position requires an employee to occasionally bend, stoop, kneel, crouch, crawl, climb or balance; reach, push, and pull drawers and doors open and closed. The employee must occasionally lift and/or move up to 20 pounds.

PCI Professional Services (PCIPS) is an equal opportunity employer.

PCIPS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.

Preference may be extended to qualified Native American Indian candidates

in accordance with applicable federal law.

As a director of business intelligence (BI) in the finance department, you will oversee SCAD’s data and BI functions. You will lead the data and predictive functions of the business office, develop and implement a university-wide data strategy, including setting the vision for how data is used to meet objectives, and use advanced data to establish productivity measures. Among other duties, you will track and predict key recruitment metrics such as visits, applications, admissions, deposits, and enrollment. You will also measure each department's return on investment (ROI). For admissions, this will include evaluating each employee based on school visits, expenditures, and corresponding deposits.

In this role, you will establish policies for data accuracy and integrity to ensure a single source of data, champion the use of advanced analytics and predictive modeling, and implement dashboards to provide a real-time view of operational performance. You will recommend and implement strategies to preserve and grow the university’s financial resources. Responsibilities include the development and delivery of presentations to senior management and cross-functional groups in a professional, concise, and direct manner. You will also influence business partners through diplomacy, negotiation, consensus, and leadership. Among other duties, you will establish an understanding of and perform backups for critical business office functions.

The ideal candidate demonstrates superior leadership skills with enthusiasm, initiative, and a passion for results. They have outstanding communication and relationship-building skills, a team-oriented focus, and the ability to work in a fast-paced environment while managing multiple requests and projects. The candidate is a creative thinker who can provide the team with insight and guidance in support of SCAD’s strategic priorities. They can also communicate with senior-level leaders daily and possess an entrepreneurial spirit with strong predictive, analytical, decision-making, project management, planning, and organizational skills.

The business office stands at the forefront of SCAD planning and will require holistic analyses to guide business decisions.

Minimum qualifications:

• Bachelor’s degree in business analytics, finance, or a related field
• At least five years of progressive experience in business intelligence, analytics, or data strategy roles
• Advanced proficiency in enterprise BI tools (e.g., Power BI, Tableau, and Looker)
• Demonstrated experience supporting business office and HR functions with analytics solutions
• Proven ability to translate business needs into scalable, high-impact reports and solutions

Preferred qualifications:

• Master’s degree (M.B.A., M.S. analytics, M.S. data science, or a related discipline)
• Direct ownership of an enterprise BI roadmap or analytics transformation initiative
• Background in highly matrixed or complex organizations with multiple data sources and stakeholders
• Track record of collaboration with senior leaders through insight-driven storytelling and strategic analysis

Travel required:

• Less than 10%

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

This Chief Engineer (CE) role leads a a program within the Space-Intelligence, Surveillance & Reconnaissance (S-ISR)/Integrated Intelligence & Warfighter Support (I2WS) portfolio that provides high-impact software services to the Intelligence Community (IC) mission. The CE is responsible for all aspects of the technical baseline to include architecture, design, SW development, test and delivery using Scaled Agile Framework (SAFe) methodology.

The successful candidate must have a proven track-record of leading technically challenging programs with direct customer-facing responsibilities while also leading engineers across multiple cross-functional Agile Development Teams. This program team is dispersed across multiple sites, and some travel is expected.

What You Will Do

Customer

• Recognized SME and directly involved in Proprietary customer engagements to support Program objectives.

• Support front end of the business activities, to include working with customers to understand their needs, helping to shape future work, and developing strong positive relationships with the customer community

Business Capture

• Lead pursuit shaping and capture in the broader strategic business area to include Acquisition Transformation Strategy initiatives.

• Work with program management to innovate high-value, low-cost, yet quick-turn customer solutions.

• Accountable for participating in and leading Gates and Engineering Bid Reviews (EBR) and coordinating with leadership to ensure reviews are scheduled in accordance with approve Delegation of Authority (DOA).

Execution

• Technical Lead in the area of digital signal processing (DSP).

• Ensure program success collaborating with program management, finance, supply chain, contracts, and other functions/disciplines, consistent with the CE responsibilities.

• Reviews and approve program technical baselines, ensuring program phase appropriateness.

• Ensure collaboration between teams to achieve cost/schedule/performance efficiencies.

• Review and approve engineering execution risk mitigations and opportunity capture plans, ensure alignment to work being performed.

• Ensure program-level Engineering Review Boards (ERBs) and ad hoc review boards are thoroughly implemented with appropriate frequency.

• Accountable for providing engineering inputs to Program Estimate At Completions (EACs) and Monthly Business Reviews (MBRs).

• Lead outstanding program execution, metrics collection, analysis and reporting.

People

• Ensure base program and task order deliveries are staffed with appropriate engineering skillsets.

• Review and communicate staffing demand for the base program, task order deliveries, and in anticipation program modifications.

• Develop and maintain a Chief Engineer succession plan, actively mentor potential successors.

Process & Policy

• Ensure the programs engineering leads and engineering personnel are following approved program processes, procedures and contractual requirements.

• Request and lead engineering reviews and customer technical meetings, ensuring they are appropriate to the scope and phase of the program (e.g. Operational Readiness Review, Increment Planning, etc.).

• Accountable to plan, develop, and review program estimates at complete, bids, milestone reviews, and gates per the approved S-ISR Delegation of Authority, or as otherwise directed by the Program Area Chief Engineer (PACE).

• If failures occur, ensure Failure Reporting, Analysis and Corrective Action (FRACA) implementation is thorough, addresses systemic issues (if any), and is in accordance with company policy.

What You Will Learn

• Front End of the Business workflow and how to position the program to capture additional business.

• Lead a dispersed team effectively.

• Where to best apply the adoption of AI into the program efforts.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 12 years of prior relevant experience. 

• Experience with Digital Signal Processing (DSP).

• Active and transferable U.S. government issued TS/SCI security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Business capture experience.

• Experience with AI/ML.

• Experience with cloud architecture.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation

• Relocation Eligibility.

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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