Intercom Fin Pricing Jobs in Usa
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* This role will be based out of our various retail locations throughout Tennessee along with one day per week working from home supporting centralized services*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-JJ1
#LI-Hybrid
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Clarksville, Gallatin, Lawrenceburg, Manchester, Murfreesboro, Nashville
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $122,096 - $157,976 / Salaried
Remote working/work at home options are available for this role.
*This role will be based out of our various retail locations throughout North Carolina along with one day per week working from home supporting centralized services.*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as
* Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Winston-Salem, Wilmington, Greensboro, Edenton, Asheville, Elkin, Winston
We will consider employment of qualified applicants with arrest and conviction records.
#LI-SC1
Salary Range: $134,368 - $157,976 / Salaried
Remote working/work at home options are available for this role.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi‑year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer‑service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high‑quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Job Summary Based at the Marriott Vacations Worldwide Corporate Office in Orlando, FL and reporting to the Vice President, Global Tax – Global Planning & Projects, the Associate Vice President (AVP), Global Tax – Mergers and Acquisitions (M&A) serves as a strategic leader on MVW’s income tax team by overseeing all tax aspects of MVW’s global mergers and acquisitions, business development initiatives, and legal entity structuring to support MVW’s continued international strategic business growth initiatives.
The AVP Global Tax – M&A builds trust based relationships with all stakeholders by influencing MVW’s senior leaders and external partners in support of achieving appropriate tax strategies.
Primary responsibilities include partnering with senior business leaders to define business requirements, leading internal teams and external advisors to structure complex M&A transactions, streamlining MVW’s global legal entity framework, and establishing consistent, scalable tax models, and post-merger integration tax planning across all jurisdictions where MVW operates across the Enterprise.
Collaboration with cross-functional leaders is essential to ensure tax considerations are seamlessly integrated into strategic decisions, transactions, and operational plans.
Success in this role requires deep technical tax expertise, exceptional commercial acumen, and the ability to balance opportunity with intelligent risk management.
Objectives & Key Results Cross‑Functional Project Leadership: Leads end‑to‑end tax workstreams in collaboration with Business Development, Legal, Treasury and Finance & Accounting.
KPI: Delivers sign off from all stakeholders on workstream milestones on or ahead of schedule for M&A projects.
Technical Structuring Excellence: Drives tax‑efficient structuring for all M&A transactions, ensuring deliverables are completed on time and contain no material technical errors.
KPI: Reduces post‑close tax adjustments attributable to structuring to less than 5%.
Strategic Value Creation: Identifies and quantifies tax‑related value drivers.
KPI: Demonstrates measurable tax value creation in more than 80% of M&A transactions, e.g., preserves NOLs, optimizes tax basis, integrates efficiencies.
Risk Management & Governance: Ensures proper diligence documentation, creates step plans for each project, completes internal reviews, and considers ASC 740/FIN 48 implications for every deal.
KPI: Zero financial audit findings or internal control deficiencies related to M&A tax processes.
Working Relationships Chief Financial Officer Global Tax Team Finance & Accounting Legal Counsel Internal Audit Treasury Procurement & Sourcing Risk Management Human Resources External Tax Advisors Specific Expected Contributions Leads tax structuring of complex domestic and cross-border transactions, e.g., acquisitions, joint ventures, partnerships, dispositions, and reorganizations, ensuring solutions are tax-efficient, commercially sound, and supportive of a seamless customer experience.
Demonstrates agility in adapting structures to changing deal dynamics and evolving business priorities.
Serves as a visible and engaged communicator within the Global Tax team and across the MVW Enterprise by initiating timely, clear, and comprehensive updates on deal structures, reviewing tax considerations, risks, and decisions.
Facilitates alignment among MVW Corporate COEs, e.g., Finance, Legal, Resort Operations, Marketing & Sales, Commercial Services, etc., and external tax auditors to ensure intended tax outcomes are accurately reflected in financial results and fully supported for audit and compliance purposes.
Designs, develops, and implements a standardized, tax-efficient global legal entity framework, streamlining MVW’s footprint to reduce complexity and cost in partnership with Legal.
Acts as the strategic gatekeeper for the Tax function for all new entity formations, restructurings, and geographic expansions, ensuring compliance with jurisdictional requirements and long-term scalability.
Directs selection, engagement, and manages performance of external tax advisors involved in M&A and business (re-)structuring projects.
Ensures delivery of high-quality, technically accurate, and timely work products, while managing budgets and ensuring alignment with MVW’s business integrity and ethical policies.
Champions forward-looking, innovative strategies to enhance MVW’s global tax efficiency across transactions and operations.
Balances cost optimization with prudent risk management, factoring in reputational considerations, potential audit exposure, and evolving global tax legislation.
Drives continuous improvement in M&A tax processes and technology adoption.
Establishes Key Performance Indicators (KPIs) for transaction tax outcomes and regularly reports results to senior business leaders.
Candidate Profile Education Bachelor’s degree in Accounting, Business Administration, or similar discipline required.
Advanced degree in Tax, Accounting, MBA, Juris Doctorate, or equivalent required.
Certifications Preferred CPA or BAR membership Experience At least 10 years of progressive experience with significant time spent supporting complex multi-national business lines.
At least three years of leadership experience managing a team.
Proven track record leading tax aspects of large-scale M&A transactions, corporate restructurings, and cross-border entity planning.
Proven experience defining and leading large-scale projects with multiple stakeholders.
Deep technical knowledge across federal, state/local, and international corporate tax.
Demonstrated ability to lead in high-pressure, service-intensive, and deadline-driven environments.
Experience in timeshare, real estate development, or hospitality preferred; high-value service industries preferred.
Experience in a multi-national, matrix structured organization preferred.
Skills & Attributes Strategic Vision – Provides forward-looking and hands-on tax leadership aligned with corporate growth strategies.
Team Leadership – Inspires, develops, and retains top talent in a high-performing culture.
Commercial & Technical Acumen – Combines deep technical expertise with practical, business-oriented thinking.
Results Orientation – Demonstrates agility, persistence, and a bias for execution in complex, dynamic environments.
Executive Communication – Capable of representing Tax in board-level discussions and communicating complex concepts to senior leadership.
Influence – Skilled in building consensus and fostering cross-functional relationships.
Integrity & Governance – Maintains the highest ethical standards and commitment to compliance, ensuring a principled approach to all responsibilities.
Change Management – Able to identify all stakeholders, develop appropriate communications plans, and oversee training requirements to drive organizational transformation initiatives that adapt to evolving business needs.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Ability to assist in special projects.
What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities.
Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional, and courteous manner.
Knowledge, skills and abilities: Ability to handle difficult situations; providing conflict resolution if necessary.
Excellent customer service skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
Education: H.S.
Diploma/GED Equivalent.
Experience: 1+ year experience required.
Responsible for the auditing of patient bills and medical record documentation to ensure accurate charging based on billing and coding guidelines. Will verify potential missing charges suggested by data analytics and internal reports. Other information:
Minimum of one of the following licenses or certifications required: RHIT, LPN, CCS, CPC, CPC-H, or COC. Minimum of two years acute hospital inpatient and outpatient coding and/or charge auditing experience required. Minimum of two years data analysis experience using spreadsheets software such as Excel (formula writing, pivoting and importing data). Knowledge of billing guidelines from various payers (i.e., bundling CCI edits, medical necessity payment requirements, etc.). Knowledge of charge master methodologies and association with billing processed preferred. Knowledge of clinical and medical terminology. Possess required PC competencies. Self-starter, accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization. This job will be authorized 80.00 hours bi-weekly.
A day in the life as a Sales Associate...
- Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise
- Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate
- Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers
- Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
- Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
- Promote the brand by engaging customers in creative activities and demonstrations
- Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Engage in, maintain and support store safety standards and training
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
- Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed
- Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed
- Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed
- Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.
What you'll bring to the table...
- Excellent interpersonal skills and ability to build rapport with customers and other associates.
- General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece.
- Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.
- Engage in, maintain and support store safety standards and training.
- Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus.
We'd love to hear from you if you have…
- Customer service experience preferred
- Retail experience preferred
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See Crate & Barrel Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at Category:Sales, Keywords:Sales Representative, Location:Richmond, VA-23220
Services Shift: Day Working Hours: 8a-5p Summary: Responsible for the auditing of patient bills and medical record documentation to ensure accurate charging based on billing and coding guidelines.
Will verify potential missing charges suggested by data analytics and internal reports.
Other information: Minimum of one of the following licenses or certifications required: RHIT, LPN, CCS, CPC, CPC-H, or COC.
Minimum of two years acute hospital inpatient and outpatient coding and/or charge auditing experience required.
Minimum of two years data analysis experience using spreadsheets software such as Excel (formula writing, pivoting and importing data).
Knowledge of billing guidelines from various payers (i.e., bundling CCI edits, medical necessity payment requirements, etc.).
Knowledge of charge master methodologies and association with billing processed preferred.
Knowledge of clinical and medical terminology.
Possess required PC competencies.
Self-starter, accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization.
This job will be authorized 80.00 hours bi-weekly.5c143e31-5e48-4549-b638-05792d185386
Job Description
The company is actively seeking a seasoned and innovative Principal Product Manager to lead our Accounts Payable, Suppliers domains and join Fin Tech product management team based in Austin. In this role, you will be instrumental in driving the development of deliver a roadmap for financial systems convergence and app rationalization, solutions that support our stores, optimize operational processes, and elevate the overall customer experience.
This Team Member will design, develop, and manage activities for a specific product or group of products from product definition and planning through production, release and end of life. Also serve as the central resource with design, process, manufacturing, test, quality, and marketing as the product(s) move to production and distribution. Involvement lasts throughout all stages of a product’s lifecycle including modification, upgrades, and maintenance of the product or product line.
Responsibilities:
- Owns the translation of business intent, customer needs, and/or technical direction into clear, concise, well-documented business requirements or product backlog for one or more complex applications (or a product family) spanning one or more technical domains.
- Bridges conversations between business users and development teams using knowledge of complex business processes and technical integration spanning one or more business domains.
- Develops longer-term (12 months or more) product roadmap, ensuring product development plans align with and support stakeholder business and application objectives.
- Contributes and actively participates in Product Increment Planning sessions.
- Authors BRDs (business requirements docs) and champions higher documentation standards.
- Identifies, describes, and continually evaluates end user personas, target users and/or user journeys and aligns solution delivery to their business and quality needs.
- Partners with business to develop business case for new or existing solutions with supporting documentation, gain stakeholder support and approval, and acquire necessary resources.
- Partners with business and tech stakeholders to map business processes to the Systems features supporting Accounts Payable domain.
- Monitors industry trends, stakeholder satisfaction, usage trends, and related metrics to identify product / process improvement opportunities.
- Influences strategic thinking across the organization, ensuring cross-functional and cross-product collaboration and integration.
- Designs, segments, and recruits for user testing, A/B testing, E2E testing, interviews, and user surveys and synthesizes outputs to create actionable insights and drive product improvements.
- Shared understanding of the impacts within systems and business processes cross functional workstreams
Experienced Skills:
- Advanced knowledge in Workday Financial and Accounting modules, Accounts Payable, Suppliers, PeopleSoft.
- Advanced knowledge of and experience with custom and packaged/SaaS software design tools and development methodologies and ability to mentor junior team members.
- Working knowledge of complex technical and integration architecture patterns and effectively present technical information and tell impactful user stories.
- Advanced knowledge of application deployment, software testing and support processes and tools.
- Advanced knowledge of requirements or backlog management software.
- Experience developing product road maps and using product analytics tools, tagging approaches, and accurately interpreting metrics.
- Knowledge of designing, segmenting, and recruiting for user testing, A/B testing, interviews, and user surveys and supporting tools and create actionable insights.
- Able to play a key and influential role working with others, in groups, in cross-functional settings and with diverse stakeholders internally and externally.
- Able to integrate customer, partner and technical /utilization feedback and performance metrics into product design, development, and application.
- Advanced knowledge of software engineering practices, developing products and technologies.
Top 3 Must Have Hard Skills
- Workday experience
- People soft experience
- Accounting experience
Nice to haves
- Masters
- Experience building out systems without bias
Education & Experience:
BA/BS degree and 6-8 years’ relevant experience OR equivalent combination of education and relevant experience
Recruiter's Details:
Recruiter’s Name: Vikash Tripathi
Email:
Internal Job Id- 26-06013
Audit & Program Review (APR) conducts independent, objective analyses and evaluations of City programs and operations, issues public reports of findings, and makes recommendations to strengthen and improve the delivery of City services. Specifically, this section conducts independent and professional performance audits following generally accepted government auditing standards of the federal Government Accountability Office (The Yellow Book). The work of APR serves as a resource for the City Council, policymakers, civic and advocacy organizations, journalists, and the general public.
Under the guidance of a chief performance analyst, this position performs professional analysis of programs and operations in city departments and makes recommendations to improve their effectiveness.
DUTIES:
- Conducts performance audits and operational reviews to evaluate the equity, efficiency, effectiveness, economy, and integrity of City programs
- Propose new ideas for performance audits in all areas of City of Chicago operations
- Collect, analyze, and interpret evidence of program performance
- Make recommendations on the efficient and equitable acquisition, protection, and utilization of City resources
- Assess risks related to City programs and evaluate processes designed to reduce risk
- Interview City staff and other stakeholders
- Write clear, concise, and objective reports
- Perform related duties as required
MINIMUM QUALIFICATIONS: Graduation from an accredited college or university with a bachelor’s or higher, plus one year of work experience in program auditing or operations analysis.
PREFERRED QUALIFICATIONS:
- Previous experience performing audits with Generally Accepted Government Auditing Standards (GAGAS)
- Strong desire to improve the equity, efficiency, effectiveness, economy, and integrity of City of Chicago operations
- Experience collecting data through surveys, observation, interviews, focus groups, and literature searches
- Experience identifying and/or implementing operational improvements
- A graduate degree in in public administration, public policy, government, social science, or a related field
SKILLS AND ABILITIES:
- Strong work ethic and project management skills
- Excellent written and interpersonal communication
- Excellent critical thinking and problem-solving skills
- Collaborates with co-workers and thrives in a team-based environment
- Creativity in identifying, exploring, and addressing issues in operations and systems
- Desires to learn about new topics and continually improve
- Facility with Microsoft Office suite
ANNUAL SALARY: Range: $76,020 – $102,648 (annual increases)
Starting $76,020 (non-negotiable); Post successful six-month review $79,728
BENEFITS: For information on City of Chicago employees’ benefits, please visit our benefits website at: AND SCHEDULE: Travel outside Chicago is not required. Standard office hours are 9:00 a.m. – 5:00 p.m., flexibility permitted.
RESIDENCY REQUIREMENT: Employees must be a resident of the City of Chicago and proof of residency is required at the commencement of employment.
KNOWLEDGE SKILL AND ESSAY REQUIREMENT: A passing score on a knowledge skill test(s) and/or essay may be required. Your application must include a response to the following prompt:
- Identify a City of Chicago program or service that you think OIG should audit. In less than 500 words, describe: (1) why this service is important, (2) the aspect of the service you would evaluate (e.g., quality, equity, speed), (3) and how you would gather evidence about program performance. You can find examples of OIG audits here.
WE VALUE DIVERSITY
The Office of the Inspector General (OIG) is an equal opportunity employer.
OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.
OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ourselves in meeting our legal charge to promote economy, effectiveness, efficiency, and integrity in government. Through the hard work of our passionate and innovative team, OIG aims to serve every community with equity, respect, and dignity.
If you would like to request a reasonable accommodation due to disability or pregnancy to participate in the application process, please contact OIG’s Manager of Human Resources Eloise Markham at Please be prepared to provide information in support of your reasonable accommodation request.
THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY AND MILITARY FRIENDLY EMPLOYER
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of Chicago does not participate in E-Verify (Employment Eligibility Verification System). In addition, employment at the OIG is contingent upon a satisfactory criminal background check.
NOTIFICATION REGARDING USE OF ARTIFICIAL INTELLIGENCE (AI)
The submission of written materials (e.g., writing sample, essay, cover letter, etc.) generated in-part or fully by AI is strongly discouraged. Candidates who submit AI generated written materials may be disqualified from further consideration.
About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
How You'll Contribute:
The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.
The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.
What You'll Do:
- Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.
- Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).
- Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager
- Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs
- DE may have client interaction and contribute to the P and L performance.
- Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.
- Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.
- Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education
What You'll Bring:
Education & Certifications:
- High School Diploma or GED
- Bachelor's Degree preferred
Required Skills/Qualifications:
- 4+ years of professional live audio or video production experience as end user in relevant field
- Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting
- Ability to understand, synthesize and create AV system designs
- Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points
- Proficient in MS Office 365 and Apple Pages
- Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.
- A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications
Preferred Skills/Qualifications:
- Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
- Detailed oriented, independent, self-starter
- Exceptional time management skills with a track record for meeting deadlines
- Excellent communication skills
- Ability to analyze complex issues and communicate concise succinct messages
- High level of problem solving and technical troubleshooting skills
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.