Intercom Fin Jobs in Usa
60 positions found — Page 2
Job Summary
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. #LI-Hybrid Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Kansas City, St. Louis, Florissant, St. Peters, Springfield
We will consider employment of qualified applicants with arrest and conviction records.
#LI-MF1
Salary Range: $127,920 - $168,896 / Salaried
Remote working/work at home options are available for this role.
* This role will be based out of our various retail locations throughout Tennessee along with one day per week working from home supporting centralized services*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-JJ1
#LI-Hybrid
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Clarksville, Gallatin, Lawrenceburg, Manchester, Murfreesboro, Nashville
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $122,096 - $157,976 / Salaried
Remote working/work at home options are available for this role.
*This role will be based out of our various retail locations throughout North Carolina along with one day per week working from home supporting centralized services.*
Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. Job Responsibilities
* Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
* Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
* Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
* Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
* Supports company policies, procedures, mission, values, and standards of ethics and integrity.
* Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
* Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
* Maintains and develops relationships with medical providers and other health professionals.
* Ensures pharmacy staff follows up with medical providers' to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
* Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
* Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
* Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
* Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
* Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
* Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.
About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
* Current Pharmacist license as granted by the appropriate state licensing authority.
* Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
* Certified Immunizer or willing to become an immunizer within 90 days of hire.
* Willing and able to work effectively in different and/or multiple work environments (such as
* Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
Preferred Qualifications
* At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
* Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
* Experience with pharmacy technology including Intercom, Promise, and Plus.
* Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Winston-Salem, Wilmington, Greensboro, Edenton, Asheville, Elkin, Winston
We will consider employment of qualified applicants with arrest and conviction records.
#LI-SC1
Salary Range: $134,368 - $157,976 / Salaried
Remote working/work at home options are available for this role.
Ability to assist in special projects.
What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities.
Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional, and courteous manner.
Knowledge, skills and abilities: Ability to handle difficult situations; providing conflict resolution if necessary.
Excellent customer service skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
Education: H.S.
Diploma/GED Equivalent.
Experience: 1+ year experience required.
Job Title: Member Services Representative
Department: Membership
Work Location: Albany and/or Troy Clubhouse
Reports to: Membership Director
Salary: $15.50-$16.00/hr
Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation
Classification: Part-Time, Non-Exempt
Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts.
Organizational Values
At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment.
Overview of Your Role
The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned.
KEY ROLES (Essential Job Responsibilities):
The following job functions are considered essential for this position:
- Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors.
- Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems)
- Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval.
- Keep updated records of office cash handlings and store all records appropriately.
- Provide basic and accurate information regarding Club programs/events in-person and via phone/email.
- Answer, screen, and forward incoming phone calls professionally
- Manage and update general voicemail/message service and receive and distribute messages accordingly.
- Receive, sort, and distribute daily mail/deliveries.
- Respond to and follow procedures for incidents and emergencies as the main point of contact.
- Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary.
- Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry for Main Office staff as needed.
WORK ENVIRONMENT:
Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information.
TRAVEL REQUIRED:
No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs.
RELATIONSHIPS:
Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.
External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise.
Requirements:
CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED:
Education and Experience:
- High School Diploma or GED required
- Associate's degree preferred
- Minimum 1 year experience in member services and/or customer service
- Experience with computers, software, phone systems, and data management preferred
- Must be 21 years of age
Required Certifications:
- Must complete all required BGCCA training within first 60 days of employment
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Ability to work independently and in a team-oriented environment
- Strong analytical and problem-solving skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks appropriately
- Excellent time management skills with proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Google Office Suite or related software
- Cash handling experience preferred
- Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA.
PHYSICAL REQUIREMENTS:
This position may require:
- Standing/walking for up to 6 hours per day
- Ability to lift and move up to 25 pounds
- Fine motor coordination for computer work and filing
- Regular verbal communication with children, staff, and parents
- Visual acuity to monitor office activities and review documents
- Ability to sit for extended periods while performing desk work
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.
Compensation details: 16.25-16.75 Hourly Wage
PIac0dee73328b-38
Physical Security Consultant
Our firm is partnering with a leading multidisciplinary engineering and consulting organization to identify a Physical Security Consultant to support a diverse portfolio of clients across sectors including aviation, civic and cultural facilities, corporate environments, government, healthcare, higher education, science and technology, and sports venues.
This role can be based in Atlanta, GA; Jacksonville, FL; Raleigh, NC; or Charleston, SC.
Responsibilities
- Strategic Risk Analysis: Conduct threat, vulnerability, and asset analyses (security risk assessments) to identify security gaps and recommend mitigation strategies.
- Facility Hardening: Support and oversee site hardening initiatives including the use of vehicle barriers, ballistic-rated materials, and other protective infrastructure.
- Crime Prevention Through Environmental Design (CPTED): Apply CPTED principles to improve safety and deter criminal activity within facility and campus environments.
- Strategic Planning: Develop, implement, and maintain security policies, procedures, and system strategies for client organizations.
- Advisory Support: Provide expert recommendations to leadership and stakeholders on strengthening security posture and maintaining regulatory compliance.
- Technology Management: Lead evaluation, selection, and vendor coordination for security technologies ensuring compliance with project requirements and budgets.
- Incident Response: Investigate security incidents, evaluate current procedures and countermeasures, and help develop contingency and response plans.
- Compliance & Auditing: Conduct site audits and assessments to ensure adherence to applicable regulatory standards such as ISC and DHS guidelines.
- System Design & Integration: Design and architect physical security systems including access control, video surveillance (VMS), and intrusion detection solutions.
- Mentorship: Support the development of junior consultants and security professionals through technical guidance and knowledge sharing.
Knowledge, Skills, and Abilities
- Strong organizational skills with the ability to prioritize tasks and maintain high standards of quality control.
- Excellent written and verbal communication skills with the ability to engage technical and non-technical stakeholders.
- Demonstrated knowledge of access control system architecture, components, communication protocols, and credential technologies.
- Demonstrated knowledge of video surveillance systems, camera technologies, and recording platforms.
- Demonstrated knowledge of intrusion detection systems and associated technologies.
- Understanding of security communications systems including radio, intercom, public address systems, and network infrastructure.
- Familiarity with building design and construction processes is preferred.
Education and Experience
- Bachelor’s degree in Security Management, Criminal Justice, Emergency Management, or a related field preferred.
- CSC, PSP, or CPP certification required.
- 5–10 years of progressive experience in physical security consulting, security management, or integrated security system design.
- Experience conducting risk and vulnerability assessments required.
- Experience supporting network design for security systems is a plus.
- Ability to travel approximately 20% as needed.
- Valid driver’s license with acceptable driving record required.
About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
How You'll Contribute:
The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.
The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.
What You'll Do:
- Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.
- Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).
- Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager
- Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs
- DE may have client interaction and contribute to the P and L performance.
- Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.
- Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.
- Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education
What You'll Bring:
Education & Certifications:
- High School Diploma or GED
- Bachelor's Degree preferred
Required Skills/Qualifications:
- 4+ years of professional live audio or video production experience as end user in relevant field
- Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting
- Ability to understand, synthesize and create AV system designs
- Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points
- Proficient in MS Office 365 and Apple Pages
- Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.
- A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications
Preferred Skills/Qualifications:
- Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
- Detailed oriented, independent, self-starter
- Exceptional time management skills with a track record for meeting deadlines
- Excellent communication skills
- Ability to analyze complex issues and communicate concise succinct messages
- High level of problem solving and technical troubleshooting skills
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Duration: 12 months
Location: Tempe, AZ 85282
Worksite: Onsite | 8:00 AM - 05:00 PM
Responsibilities:
We're looking for a Telecommunications Systems Engineer who is excited about working on projects that enable the heart of our clients' business.
This position will provide opportunities to lead portions of very large and complex projects as a telecom scope owner working in conjunction with other telecom design professionals and supporting design staff while collectively producing challenging design packages. This is done in coordination with architects and other discipline engineers / design leads all under one design team.
You will interface directly with our client counterparts to design these facilities to meet their needs. Our teams leverage AutoCAD and Revit MEP design software to create fully coordinated 3D models across all disciplines (C,S,A,M,E,P,T,I,L).
Through a mixture of full 3D BIM delivery, construction specifications and 2D sheets, you will help lead the design of everything from Outside Plant (OSP) to inter / intra-building backbone distribution systems, communication room layouts, rack elevations, wired & wireless device plans and cable schedules.
All facets of the designs and calculations will be completed in accordance with the NEC, applicable TIA and other industry standards as well as Client and/or the client specifications as applicable.
Qualifications:
Here's what you'll need:
- Two-year technical degree or four-year non-technical degree
- At least 4 years of relevant experience in telecommunications design and construction industry
- Knowledge & application of telecommunications industry association (TIA) standards
- Knowledge & application of BICSI (Building Industry Consulting Services International) design practices
- Knowledge & application of NFPA 70 (NEC) and electrical design requirements
- Experience leading a telecommunications design team
- Knowledge of design and construction specifications
- Experience estimating and scheduling small to medium size projects
Ideally, you'll also have:
- Associate degree
- At least 3 years of telecommunications design experience in semiconductor or data centers
- Project management experience
- Working knowledge of 3D BIM software (Revit)
- Knowledge and design experience with paging, intercom, and audio-visual systems
- Knowledge of control systems and network topology
- One or more of the following certifications: RCDD (Registered Communications
- Distribution Designer), DCDC (Data Center Design Consultant), OSP (Outside Plant), or RTPM (Registered Telecommunications Project Manager)
About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
How You'll Contribute:
The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.
The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.
What You'll Do:
- Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.
- Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).
- Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager
- Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs
- DE may have client interaction and contribute to the P and L performance.
- Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.
- Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.
- Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education
What You'll Bring:
Education & Certifications:
- High School Diploma or GED
- Bachelor's Degree preferred
Required Skills/Qualifications:
- 4+ years of professional live audio or video production experience as end user in relevant field
- Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting
- Ability to understand, synthesize and create AV system designs
- Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points
- Proficient in MS Office 365 and Apple Pages
- Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.
- A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications
Preferred Skills/Qualifications:
- Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
- Detailed oriented, independent, self-starter
- Exceptional time management skills with a track record for meeting deadlines
- Excellent communication skills
- Ability to analyze complex issues and communicate concise succinct messages
- High level of problem solving and technical troubleshooting skills
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
As one of Clay's Enterprise Growth Strategists, you'll partner with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy.
You'll work directly with senior GTM leaders to:
- Map their growth priorities
- Translate those into actionable Clay use cases
- Expand Clay into new teams and workflows
- Shape the roadmap of both their GTM engine and Clay itself
You are not just supporting customers, you're a strategic business partner, trusted advisor, and internal product voice.
What You'll Do- Onboard with velocity & vision: Guide customers to their first \"aha\" moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever.
- Be a growth partner: Act as an extension of our customers' GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
- Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay's footprint within the org.
- Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi-team expansions.
- Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
- Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.
This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest-growing companies in the world find their edge with Clay.
- Strategic, product-minded thinking: You don't just solve today's problem: you see around corners, help customers envision what's next, and connect their roadmap to ours.
- Deep GTM fluency: You've lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you've held an in-house GTM operator role.
- Customer obsession with business savvy: You've worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact.
- Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 ? 1.
- Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product.
