Intercom Fin, AI Jobs in Usa

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Senior Applied AI Scientist
🏢 Harnham
Salary not disclosed
New York, NY 3 days ago

Senior Applied AI Scientist

Fully Remote - HQ in New York, New York

$190,000-210,000 base salary + equity

THE COMPANY

Harnham is partnering with an innovative health-tech startup building patient-focused agentic AI, multimodal computer vision and LLM applications to advance capabilities in medical claims and medical imaging in hospitals. The AI science team builds scalable, data-driven solutions that personalize user experiences and equip care providers with actionable insights, all while working with large-scale infrastructure and diverse technologies.

THE ROLE

  • You will be responsible for computer vision and multimodal model research, building and development for the company's agentic AI product across imaging centers and hospitals
  • You will report directly to senior leadership and work closely on technical direction
  • Own applied AI research and quickly build into production, particularly focusing on novel AI, computer vision and LLM applications
  • You will directly work with production team on implement and design code and build out to production using various machine learning, imaging and LLM techniques, owning machine learning modeling
  • You will play an integral role of building out the AI team and scaling out its product
  • Act as a thought leader role for AI across the business, mentoring junior team members

YOUR SKILLS AND EXPERIENCE

The successful Senior Applied AI Scientist will likely have the following skills and experience:

  • 5+ years of commercial experience preferred with a focus on applied machine learning and computer vision research, building production-grade models with NLP and LLMs ideally with voice, image and multi-modal systems
  • Experience working in a scaling startup is preferred
  • Expertise in Python (TensorFlow, PyTorch) for production-grade work
  • Commercial experience building novel AI platforms with large datasets
  • History of working with and managing real-time AI applications in production settings
  • Cloud experience in AWS, Azure or GCP
  • DevOps exposure with CI/CD pipelines preferred
  • History of working on models from concept to production / end-to-end / 0-1
  • Applied research background in a commercial setting required
  • Publication and/or patent history highly preferred
  • Experience in settings wearing multiple hats
  • Domain experience in healthcare, health-tech, med-tech or similar a plus; EHR, EMR, claims, HEOR or other medical data exposure highly preferred
  • History of partnering with non-technical stakeholders required
  • Experience owning projects
  • PhD degree in Medical Imaging, Computer Science, Biomedical Imaging or similar

THE BENEFITS

A competitive base salary of $190,000-210,000 + benefits + equity

HOW TO APPLY

Please register your interest by sending your résumé to Tim Jonas via the Apply link on this page.

KEYWORDS

Machine Learning | AI | Artificial Intelligence | Technology | Applied Research | Health-tech | Healthcare | Medical | Startup | Deployment | Production | LLMs | LLM | Large Language Models | GenAI | Gen AI | Generative AI | Voice Bots | Chatbots | Natural Language Processing | EHR | Electronic Health | Electronic Medical | HEOR | Claims Data | Patient | Hospital | Docker | Kubernetes | Weights & Biases | PyTorch | TensorFlow | Publications | Patents | Computer Vision | Medical Imaging | MRI | Multimodal

Not Specified
Production Support Analyst – UiPath RPA & Agentic AI
✦ New
Salary not disclosed
Northbrook 1 day ago
Job Summary We are looking for a Production Support Analyst with strong hands-on experience in UiPath RPA, Document Understanding, and emerging Agentic AI solutions.

The role focuses on supporting, stabilizing, and enhancing automation and AI-driven processes in production environments.

You will work closely with development, business, and infrastructure teams to ensure high availability, reliability, and continuous improvement of automation solutions.

Job Description Experience: 3–5 Years Daily Responsibilities: RPA & Agentic AI Support (Primary Focus) Provide L2/L3 production support for UiPath bots and Agentic AI-driven workflows Support Document Understanding pipelines (classification, extraction, validation issues) Monitor bot and agent execution, identify failures, and perform root cause analysis (RCA) Troubleshoot queue failures, bot breakdowns, credential issues, and orchestration failures Assist in maintaining AI decision flows, agent handoffs, and execution consistency Development & Enhancement Design and enhance automation workflows with robust exception handling and retry mechanisms Support end-to-end automation lifecycle (development, testing, deployment, production support) Implement improvements to increase bot/agent efficiency and reduce failure rates UiPath Platform Expertise Work extensively with: UiPath Orchestrator (Queues, Jobs, Triggers, Assets, Logs) Unattended bots (primary), with exposure to attended bots Debug and optimize automation workflows and production issues Support integrations with enterprise systems (e.g., SAP, AS400, web applications) Production Monitoring & Incident Management Monitor automation processes and ensure SLA compliance Handle incident management, problem management, and change requests Review logs, identify patterns, and implement preventive fixes Enhance alerting and monitoring mechanisms for proactive issue resolution Collaborate with Business Analysts, Developers, and Infra teams Participate in release planning and production deployment activities Maintain runbooks, SOPs, and knowledge base documentation Ensure adherence to governance and automation standards Basic Qualifications / Requirements 3–5 years of experience in RPA development and production support Strong hands-on experience with: UiPath (Orchestrator, workflows, debugging) UiPath Document Understanding Exposure to Agentic AI / AI-driven automation concepts Experience supporting production environments (incident, problem, change management) Knowledge of: SQL and relational databases API integrations and data handling Experience with SAP / AS400 integrations is a plus Familiarity with programming/scripting (VB.NET, Python, or similar) Strong analytical and troubleshooting skills Preferred / Nice-to-Have Skills Exposure to Microsoft ecosystem: Azure services Power BI / Power Platform Copilot / AI services Experience with: Azure Kubernetes Service (AKS) or containerized environments DevOps pipelines (CI/CD, release management) Knowledge of Enterprise Monitoring & Observability: Application Insights Azure Monitor Logging frameworks and alerting systems Understanding of: Agent frameworks and AI orchestration architectures Data platforms (e.g., Cosmos DB, ADLS, Fabric) Key Competencies Strong troubleshooting and debugging mindset Ability to work in Agile/Scrum environments Effective communication with technical and business teams Proactive approach to monitoring and issue prevention Ability to correlate technical failures with business impact Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
Sr. Worldwide Partner Specialist, GenAI - AgentCore, Data & AI Partner GTM
🏢 Amazon
Salary not disclosed
San Francisco, CA 3 days ago
Amazon Web Services (AWS) is seeking a top-tier Partner Development Specialist to drive growth in our Bedrock AgentCore business through strategic partnerships. As part of the Worldwide Data & AI GTM team, you will be responsible for developing and executing go-to-market strategies that accelerate the adoption of AgentCore — AWS's fully managed infrastructure for building, deploying,
and scaling AI agents — across our customer segments via consulting (SI/GSI) and technology (ISV) partners.

You will work closely with partners to build AgentCore-powered solutions that leverage agent orchestration, memory, tool
integration, and identity management capabilities, positioning AWS as the choice for enterprise agentic AI workloads.

This role requires a unique blend of strategic thinking, technical depth in agentic AI architectures, and business development
acumen. You will help partners understand and capitalize on the AgentCore value proposition — including its managed runtime, built
-in agent-to-agent communication, and seamless integration with Bedrock (model access, Guardrails, Knowledge Bases).

The ideal candidate will have experience creating, communicating, and driving successful partnership strategies at scale, ideally
with a background in sales or business development within the AI/ML or cloud infrastructure space. You should possess a
demonstrated ability to think strategically about business, product, and technical challenges — particularly around emerging
agentic AI patterns — and leverage data to uncover opportunities for AgentCore adoption and partner-led revenue growth.

Key job responsibilities
* Lead the development and execution of AIML go-to-market strategies for partners
* Collaborate closely with Sales, Customer Success, Marketing, and Product teams to drive comprehensive partnership initiatives
* Create scalable programs and deliver insightful business reviews to unblock partner challenges and drive growth
* Develop operational planning documents and serve as an AIML subject matter expert supporting broader internal teams

About the team
The AWS Data and AI Partner GTM team accelerates growth through our biggest bets and amplifying our most impactful partners. We focus on partners with the highest potential for impact, investing in key ISVs, systems integrators, and high-potential startups who can accelerate adoption of strategic AWS services and initiatives. Through technical leadership, partner channel experience, and go-to-market expertise, we create repeatable models that empower both our partners and AWS field teams to accelerate service adoption and deliver customer outcomes.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.- 6+ years of developing, negotiating and executing business agreements experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- Experience managing joint GTM success with technology partners, including development and tracking of joint sell-with and sell-through business activities
- Familiarity with AWS Partner Network (APN) programs, competency frameworks, or marketplace listings- Experience interpreting data and making business recommendations
- Familiarity with agentic AI frameworks and patterns (e.g., multi-agent orchestration, tool-use, RAG, memory/state management)
- Working knowledge of AWS AI/ML services, particularly Amazon Bedrock, SageMaker, and related infrastructure
- Understanding of LLM-based application architectures including agent runtimes, guardrails, and identity/access patterns

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , CA, Mountain View - 162,7 ,200.00 USD annually
USA, CA, San Francisco - 162,7 ,200.00 USD annually
USA, NY, New York - 162,7 ,200.00 USD annually
USA, WA, Seattle - 147,9 ,100.00 USD annually
Not Specified
Sr. Product Manager, AI/ML Personalization
✦ New
Salary not disclosed
San Francisco, CA 1 day ago

About Pinterest:


Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.


Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.


At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.


Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Pinterest is where people come for inspiration, not distraction - an active intent platform uniquely positioned at the intersection of search, social, and commerce. Our commitment to personalized discovery and actionable curation helps hundreds of millions around the globe turn inspiration into reality. Here, Personalization is essential to who we are and what we do.



We're looking for a passionate and strategic AI/ML Product Manager to drive the future of personalized experiences on Pinterest. As part of our Personalization team, you'll work across Engineering, Data Science, and Design to deliver industry-leading AI and ML solutions-helping users easily discover inspiration, curate what they love, and shop for what brings their ideas to life. You'll ship impactful products on high-traffic Pinterest surfaces, including Home, Search, and Related Pins, and play a key role in Pinterest's top strategic theme for the years ahead.



What you'll do:



  • Define, design, and launch thoughtful AI/ML-powered experiences that help users discover, curate, and shop ideas tailored to their unique taste.
  • Partner cross-functionally with Engineering, Design, and Data Science to craft seamless and delightful experiences at the intersection of user experience, ML, and AI.
  • Set product vision, influence strategy, write requirements, develop hypotheses, and establish success metrics for critical personalization initiatives.
  • Identify and prioritize new opportunities to advance the relevance, impact, and sophistication of personalization across Pinterest's Curation portfolio.
  • Autonomously navigate and resolve complex, ambiguous product challenges-and influence product strategy across multiple teams.


What we're looking for:



  • Track record in AI/ML products: Experience building and launching personalized experiences, ideally at scale, for consumer products (e-commerce a plus).
  • Technical fluency: Strong understanding of AI/ML product development; ability to credibly partner with engineers and data scientists across the stack.
  • Sharp communication: Comfortable presenting to executives and cross-functional audiences; excels at simplifying complex technical and product concepts.
  • Strategic and customer-centric: Deep empathy for user needs, with an ability to turn rich data and insights into new opportunities and delightful features.
  • Collaborative influencer: Ability to build trusted relationships with a variety of internal partners (including Advanced Technology, Growth, Trust & Safety, Monetization, and more) and align them to shared goals.
  • Ownership mindset: Skilled at defining what success looks like, rallying teams, and guiding projects from ideation to successful launch.
  • Bachelor's degree in a relevant field such as Computer Science, or equivalent experience.


Relocation Statement:



  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.


In-Office Requirement Statement:


  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.


#LI-REMOTE
#LI-REX

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.


Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only$139,764—$287,749 USD

Our Commitment to Inclusion:


Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.

Not Specified
AI Automation Business Analyst - Supply Chain: 26-00648
Salary not disclosed
Boston, MA 3 days ago

Primary Skills: Prompt Engineering(Expert), AI automation (Advanced), AI agents (Expert), Supply chain (Intermediate), no code & low code (Proficient).
Contract Type:  W2
Duration:  6 Months with possible extension
Location: Boston, MA ()
Pay Range: $50.00-$58.49 Per Hour
#LP

Job Summary:
This is a dynamic role for a Business Analyst III, focusing on translating supply chain use cases into automated workflows and AI agents using enterprise no-code/low-code platforms. The ideal candidate will design, build, and maintain AI-powered solutions to streamline processes within a $1.8B supply chain operation, working directly with supply chain teams to co-develop solutions and conduct user acceptance testing. Expectations include managing 5-8 projects concurrently with high autonomy, optimizing AI agent performance, and ensuring solution longevity through detailed documentation.

Key Responsibilities:
  • Design and implement automated workflows and AI agents for supply chain tasks.
  • Conduct iterative testing and user acceptance testing with supply chain teams.
  • Configure workflow logic, decision trees, automation sequences, and integration points for AI functionality.
  • Develop hybrid solutions integrating analytics dashboards with AI workflows for process automation.
  • Document workflow configurations, prompt patterns, and decisions in detail for non-technical user maintenance.
Must-Have Skills:
  • Expertise in prompt engineering and AI platform management
  • Proficiency in no-code/low-code workflow automation tools
  • Deep understanding of AI agent training, context windows, model limitations, and hallucination mitigation.
  • Basic technical understanding (APIs, data structures, integrations)
Industry Experience:
Knowledge of supply chain operations (procurement, inventory management, logistics) is strongly preferred.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environmentMost recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Not Specified
UiPath Developer with Agentic AI
Salary not disclosed
Princeton, NJ 2 days ago

UiPath Developer – Agentic AI & Maestro


About WonderBotz

WonderBotz is a global leader in intelligent automation, delivering innovative RPA and AI solutions that help organizations scale efficiently, reduce costs, and unlock new opportunities. Our team blends technical expertise with business insight to ensure clients achieve measurable success.


Role Overview

We are seeking a UiPath Developer with hands-on experience in Agentic AI and Maestro orchestration. You will design, build, and optimize automation solutions that integrate advanced AI capabilities, ensuring seamless execution across enterprise-scale environments. This role requires strong technical skills, creativity in solution design, and the ability to collaborate with cross-functional teams.


Key Responsibilities

  • Develop, configure, and deploy automation workflows using UiPath Studio and Orchestrator.
  • Integrate Agentic AI capabilities into RPA solutions to enable intelligent decision-making.
  • Utilize Maestro for orchestration, monitoring, and scaling of automation programs.
  • Collaborate with business SMEs to gather requirements and translate them into technical designs.
  • Build and maintain reusable components, libraries, and frameworks for automation.
  • Conduct testing, debugging, and performance tuning of automation solutions.
  • Document processes, technical specifications, and best practices.
  • Provide support for production deployments and ongoing maintenance.


Qualifications

  • 3–5 years of hands-on UiPath development experience (Studio, Orchestrator, Robots).
  • Proven expertise with Agentic AI integration in automation workflows.
  • Experience with Maestro for orchestration and enterprise automation management.
  • Strong understanding of RPA lifecycle (design, development, testing, deployment, support).
  • Familiarity with programming languages (VB.Net, C#, Python, SQL) is a plus.
  • Knowledge of AI/ML concepts, NLP, and intelligent document processing preferred.
  • UiPath certifications (Developer, Advanced RPA Developer) highly desirable.


Desired Characteristics

  • Strong problem-solving and analytical skills.
  • Excellent communication skills for technical and non-technical stakeholders.
  • Ability to work independently and in collaborative team environments.
  • Detail-oriented with a focus on quality and scalability.
  • Passion for innovation and continuous learning in automation and AI.
Not Specified
Talent Acquisition Manager – AI Infrastructure & Engineering
✦ New
🏢 WNTD
Salary not disclosed
Fremont, CA 1 day ago

Talent Acquisition Manager – AI Infrastructure & Engineering

San Francisco, California

Hybrid Working


We are expanding our global team and launching a new office in San Francisco.

WNTD is looking for an experienced Talent Acquisition Manager to join our Talent Solutions team and support the continued growth of AI infrastructure and accelerated compute platforms across North America.


This role will support one of the most significant AI infrastructure expansion programmes currently underway, focused on building next generation platforms powered by NVIDIA accelerated compute.


You will work closely with senior technical leaders to attract and hire talent across the full infrastructure stack including software engineering, AI platforms, GPU environments and large scale compute infrastructure.


This is a delivery focused role supporting high growth engineering programmes across AI infrastructure and cloud platforms.


The Role


You will lead hiring across multiple engineering disciplines spanning software engineering, AI infrastructure platforms and high performance compute environments.

Working closely with technical leadership and programme stakeholders, you will build pipelines of high quality candidates and manage fast moving hiring plans across several technical workstreams.


Key Responsibilities


• Build and manage talent pipelines across software engineering, AI infrastructure and GPU compute environments

• Proactively source talent across the United States through mapping, referrals and direct outreach

• Screen candidates for technical capability, experience and long term fit

• Partner with engineering leaders to define hiring priorities and role requirements

• Maintain clear tracking of hiring pipelines and delivery progress

• Support wider Talent Solutions activity during peak delivery phases

• Ensure a professional and consistent candidate experience

• Champion fair and inclusive hiring practices


Key Experience


• Proven experience hiring across complex engineering environments

• Strong track record building pipelines across software and infrastructure roles

• Comfortable engaging with technical stakeholders and discussing engineering topics

• Excellent communication and stakeholder management skills

• Strong organisation with the ability to manage multiple roles simultaneously


What We Offer


• Competitive salary and benefits

• Opportunity to support one of the fastest growing AI infrastructure build programmes globally

• Growth within a high performing delivery focused team

• Hybrid working model

• A collaborative culture that values ownership, pace and problem solving


Additional Requirements


• Ability to commute to the San Francisco office

• No visa sponsorship available

• Hybrid working model

Not Specified
AI Model Risk Assurance Specialist (SAN ANTONIO)
🏢 Usaa
Salary not disclosed
San Antonio, Texas 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As an Audit Lead, you'll support audit engagements of varying complexity, often participating in cross-functional, risk-based assurance and advisory projects, contributing to the quality of audit work. A key aspect of this role involves testing models and model-related tools as part of audit engagements. You will support Auditor-In-Charge (AIC) responsibilities and maintain knowledge of financial services regulations, effectively responding to and interacting with regulators.

This role provides support and oversight to multiple audit engagements and participates in the review of engagement planning, fieldwork, and reporting. You will also manage strategic initiatives and assist with the development and implementation of a risk-based audit plan. You will serve as, and/or partner with, subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. You will also adhere to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.

Relocation assistance is available for this position.

What you'll do:

  • Contribute to continuous monitoring, advisory activities, special reviews, and investigations.
  • Ensure assigned audit engagements are completed objectively, professionally, and timely, adhering to audit standards.
  • Identify control weaknesses and recommend improvements, drafting audit issues and reports for client leadership and conducting follow-up.
  • Support quality of audit reviews and propose updates to the universe risk assessment based on audit results.
  • Build client relationships to drive strategic objectives.
  • Communicate effectively with business/clients, delivering risk-based and difficult messages, and potentially with regulators and executive leaders.
  • Provide coaching and guidance to other auditors, ensuring timely and quality deliverables, and may provide engagement evaluations.
  • Provide input into the internal audit universe and risk profiles, updating risk assessment information.
  • Participate in the development and execution of the annual audit plan, assessing and covering risks.

What you have:

  • Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.
  • 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.
  • Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.
  • Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work.
  • Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes.
  • Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.
  • Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit.
  • Experience in overseeing work with both internal and external partners in a highly collaborative environment
  • Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities.
  • Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.

What sets you apart:

  • AI/ML Knowledge: Comprehensive understanding of AI/ML concepts, lifecycle stages, data sourcing, model types, tools, applications, and model risk management principles.
  • AI Risk Management Expertise: Proficient in identifying, assessing, and mitigating risks associated with AI systems (e.g., safety, data integrity, privacy, security, biases).
  • Model Risk & Control: Deep knowledge of model risk frameworks and control testing methodologies.
  • Regulatory & Governance Expertise: Familiarity with AI-related regulatory guidance (e.g., SR 11-7, OCC 2011-12) and emerging governance principles (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act).
  • AI Explainability & Transparency: Ability to evaluate interpretability techniques for regulatory and business transparency.
  • Emerging Technology Awareness: Awareness of generative AI, LLMs, and automated decisioning frameworks to assess evolving risks and adapt audit techniques.

Compensation range: The salary range for this position is: $143,320 - $273,930

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
AI & Systems Operations
🏢 Morae
Salary not disclosed
Chicago, IL 3 days ago

We are seeking a curious and motivated AI & Systems Operations Associate to join our team in Chicago. This is an entry-level opportunity ideal for a recent graduate or early-career professional who is excited about artificial intelligence and interested in how emerging technologies can improve the way businesses operate.You do not need to be an AI programmer or have a technical degree. What matters most is that you are analytical, tech-comfortable, and naturally curious about AI tools and new technologies. If you regularly explore tools like ChatGPT, enjoy learning new platforms, and like figuring out smarter ways to solve problems, this role could be a great fit.

You will work closely with internal teams to help support AI tools, operational systems, and technology-driven workflows.


Key Responsibilities

  • Assist in supporting and maintaining internal operational systems and technology platforms
  • Use AI tools to help improve workflows, research solutions, and increase efficiency
  • Review and monitor AI-generated outputs to ensure accuracy and usefulness
  • Help identify opportunities to streamline internal processes through technology
  • Support the adoption and use of new tools and systems across teams
  • Assist with documentation, testing, and improvement of technology-driven workflows
  • Stay informed on emerging AI tools and technologies that may benefit the business


Qualifications

  • Bachelor’s degree required (any field – Liberal Arts, Business, Technology, etc.)
  • Strong curiosity about artificial intelligence and emerging technologies
  • Comfortable using modern technology platforms and software tools
  • Familiarity with AI tools such as ChatGPT or similar platforms
  • Strong critical thinking and problem-solving abilities
  • Organized, detail-oriented, and eager to learn
  • Ability to work hybrid in Chicago (3 days per week in-office)


Nice to Have (Not Required)

  • Exposure to workflow or contract management platforms such as Ironclad
  • Internship or academic experience involving technology, research, or operations
  • Interest in legal technology, legal operations, or business systems
  • Basic understanding of automation, AI tools, or digital workflows
Not Specified
Quality Engineering Delivery Lead - AI-augmented testing
✦ New
Salary not disclosed
Secaucus, NJ 1 day ago

Why Zensar?

We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!


QA / Quality Engineering Delivery Lead

Location: Secaucus, NJ (Hybrid – 3 days onsite)

Employment Type: Full-time / Contract

Experience: 12–15 years

Domain: Retail


Role Overview

We are seeking a QA / Quality Engineering Delivery Lead to own end-to-end quality delivery while driving QE transformation and modernization initiatives, including AI-augmented testing and intelligent automation frameworks. This role demands a tool-agnostic automation mindset, strong leadership capabilities, and the ability to balance BAU delivery with future-ready QE transformation, leveraging GPT-based testing and AI-led quality practices.


Key Responsibilities:

  • Own quality outcomes across programs, releases, and product lines
  • Lead day-to-day BAU QA delivery, including:
  • Test planning & execution
  • Defect management
  • Release validation and go/no-go readiness
  • Drive QE assessments and build continuous improvement & transformation roadmaps
  • Define and execute modern test automation strategies across:
  • UI, API, Mobile, and End-to-End (E2E) automation
  • Lead AI-augmented testing initiatives, including:
  • GPT/LLM-based test case generation
  • Intelligent test design and risk-based testing
  • Self-healing automation and test optimization
  • Promote shift-left and shift-right testing by partnering with:
  • Product Management
  • Engineering
  • DevOps and SRE teams
  • Embed quality early in the SDLC through CI/CD and cloud-native testing
  • Establish and track quality metrics, KPIs, and dashboards
  • Provide clear visibility into quality status, risks, and dependencies for senior stakeholders
  • Mentor QA/QE teams and foster a continuous improvement and innovation culture.


Required Skills & Experience

Must Have

  • 10–14 years of experience in QA / Quality Engineering
  • Proven leadership experience managing QA/QE teams in Agile & DevOps environments
  • Strong hands-on expertise in test automation frameworks, including:
  • Selenium, Playwright, Cypress (any one or more)
  • Exposure to Tricentis Tosca (preferred but not mandatory)
  • Solid experience in:
  • API & integration testing
  • Test data management
  • Defect lifecycle management
  • Demonstrated experience conducting:
  • QE maturity assessments
  • Automation ROI analysis
  • QE transformation planning
  • Ability to manage BAU delivery alongside modernization and innovation initiatives
  • Strong Retail domain experience (POS, eCommerce, supply chain, merchandising systems preferred)


AI-Augmented & Intelligent QE (Mandatory Focus)

  • Hands-on or leadership experience with AI-driven QE practices, including:
  • GPT / LLM-based test case & test scenario generation
  • AI-assisted exploratory testing
  • Intelligent test selection, prioritization, and impact analysis
  • Experience building or adopting intelligent automation frameworks with:
  • Self-healing capabilities
  • Dynamic locators & adaptive scripts
  • Familiarity with:
  • Generative AI usage in QE pipelines
  • Prompt engineering for test generation
  • Ability to operationalize AI in QE, not just PoCs


Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.


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