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Instructor Pool - UX Design, UI Design, and UX Research - UC Berkeley Extension
✦ New
Salary not disclosed
San Francisco, CA 1 day ago
Position overview

Position title:
Instructor (Non-Senate, Non-Tenure Track)

Salary range:
The compensation model varies depending upon the course delivery format. For a synchronous Live Online course, a reasonable estimate for this position is $1,500 - $3,600 total per course. For an asynchronous Fixed Date Online course, this position is paid $150 - $170 per enrolled student and a reasonable estimate ranges from $1,200 - $3,400 total per course. Compensation may be shared among co-instructors depending upon the percentage of course content that each co-instructor teaches. Instructor compensation is determined by course length, number of units, enrollment, budgetary considerations, and other factors.

Percent time:
Part-time by agreement on a course-by-course basis.

Anticipated start:
Some appointments may begin as early as the spring semester.

Review timeline:
Applicants are considered for positions as needs arise; the existence of this applicant pool does not guarantee that a position is available. The applicant pool will remain in place for 9-12 months; those interested in remaining in the applicant pool beyond the advertised final closing date must reapply.

Position duration:
Length of courses differs depending on the subject, level, format/schedule, and credits taught. For the fall, spring, and summer semesters, course length typically ranges from approximately 6 to 12 weeks. Further course agreements may be assigned based upon program needs, meritorious performance, and funding availability.

Application Window


Open date: August 27, 2025




Next review date: Thursday, Mar 12, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.




Final date: Wednesday, Aug 26, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.



UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in UX Design, UI Design, and UX Research to teach one or more online courses each year for our Arts and Humanities department.



Courses are offered online:




  • Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
  • Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).


Course Subjects

We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.



User Experience and User Interface (UX-UI) Design




  • Accessibility in UX Design
  • Algorithmic Thinking & System Flows
  • Content Design
  • Diagramming and Prototyping for UX
  • Essentials of User Experience (UX) Design
  • Information Architecture
  • User-Interface (UI) Design
  • UX Design Portfolio
  • UX for Emerging Technologies: Augmented Reality (AR), Mixed Reality (MR), and Artificial Intelligence (AI)
  • UI for Emerging Technologies: Voice User Interface (VUIs)


User Research Methods




  • Qualitative User Research for UX
  • Quantitative User Research for UX


Other UX-UI Design and UX Research Related Topics

(please specify in your cover letter)



General Duties

The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom) or Asynchronous Online (Fixed Date).




  • For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
  • For asynchronous instruction (fixed date online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
  • For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.


UX-UI Design and UX Research Program and Courses: public/category/ ?method=load&certificateId=29918624&selectedProgramAreaId=11461&selectedProgramStreamId=15551



Qualifications

Basic qualifications (required at time of application)

  • Bachelor's degree or equivalent international degree required.


Additional qualifications (required at time of start)

  • 5 or more years of professional industry work experience since degree, or 5 or more years of teaching experience since degree.

  • U.S.A. Residency and U.S.A. Work Authorization: All work must be performed in the United States, whether in person or online. For applicants who are not US citizens or permanent residents, a valid US work authorization is required for the duration of employment. Applicants should not expect the department to sponsor a work visa on their behalf.


Preferred qualifications

  • Advanced degree in UX Design preferred.
  • 5 or more years of professional industry work experience in UX design, artificial intelligence (AI), voice design, web design or development, product design, graphic design, interaction design, human computer interaction, human ergonomics, computer science, engineering/programming, cognitive science, psychology, anthropology, or sociology.
  • Experience in User Research Methods (quantitative/qualitative).
  • Proficiency in design thinking methodologies and their application to user-centered design challenges.
  • Proficiency in one of the following for design tools: Figma, InVision, Miro, Mural, UXPin, or AI apps and plugins.
  • Proficiency in Augmented Reality (AR), Mixed Reality (MR) and Virtual Reality (VR)
  • Proficiency in one of the following for Voice User Interface (VUI) design courses: Voiceflow, Alexa Skill Kit (ASK), Action Builder (for Google Assistant), Mycroft, Web Speech API, etc.
  • Experience writing technical content and project specs.
  • Knowledge of existing and new technologies and constraints, including knowledge of artificial intelligence and its integration with user experience design.
  • Teaching, training or coaching experience in the course subject, within a U.S. corporate environment or at a U.S. college/university institution.
  • Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
  • Experience teaching online and/or developing academic content for online courses.
  • Ability to convey conceptual and complex ideas and information.
  • Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
  • Effective verbal/written communication and presentation skills (English).
  • Effective organizational skills with attention to detail.
  • Ability to collaborate with colleagues and work within a team environment
  • Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).


Application Requirements

Document requirements

  • Curriculum Vitae - Your most recently updated C.V.


  • Cover Letter - In your cover letter, please include:

    1) the top 3 course subject(s) you are applying for within the UX-UI Design and/or User Research disciplines;

    2) a link to your professional website that includes your UX-UI Design and/or User Research portfolio with samples of your work; and

    3) please discuss prior teaching experience, teaching approach, and other/future UX-UI Design and/or User Research teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.




Reference requirements

  • References are requested from candidates at the interviewing stage, and references are only contacted for finalists.


Apply link:
JPF05003

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
San Francisco Bay Area, California, U.S.A.
Not Specified
Postdoc Employee - Transposons Research - Molecular and Cell Biology
✦ New
🏢 University of California-Berkeley
Salary not disclosed
Berkeley, CA 1 day ago
Position overview

Position title:
Postdoctoral Employee (003252)

Salary range:
The UC academic salary scales set the minimum pay determined by rank and step at appointment. See the following table(s) for the current salary scale(s) for this position: . A reasonable estimate for this position is $66,737 - $74,425.

Percent time:
100% FTE

Anticipated start:
Fall 2025 to Spring 2026

Position duration:
Two year with the possibility of extension based on performance and availability of funding.

Application Window


Open date: October 4, 2025




Next review date: Wednesday, Mar 18, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.




Final date: Wednesday, Mar 18, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date.



Position description

The He lab is in the Molecular and Cell Biology department at UC-Berkeley, which encompasses a breadth of disciplines spanning all levels of organization and encompassing diverse organisms. The breath of training, combined with the unique location of Berkeley in the center of biomedical research, offer a nurturing environment for the next-generation scientist to launch on a successful career in biomedical research in academia and industry. The Principal Investigator, Dr. Lin He, was awarded the MacArthur Fellowship (the genius award), the Searle Scholar, a HHMI Faculty Scholar, and is currently a Thomas and Stacey Siebel distinguished chair professor at UC-Berkeley, and a biohub investigator with the Chan-Zuckerberg Initiative (CZI).



The developmental and physiological complexity of a given organism is not governed by the sheer number of protein-coding genes. In mammals, the numerous functional non-coding elements greatly expand gene regulatory modality and diversify functional reservoir. Using human genetics/genomics, mouse genetics/genomics, cell and molecular biology approaches, the He lab at UC-Berkeley has identified a variety of functional non-coding elements, including transposons and non-coding RNAs. Not only do non-coding elements offer important developmental/physiological functions, they also provide us with a unique angle to discover new biological/cellular processes in development and disease. Combining sophisticated genome engineering and innovative live cell imaging, we have pioneered in vivo studies to elucidate the new cellular functions and molecular mechanisms in development and aging. The discoveries of the He lab have been well recognized by publications in prestigious journals, including Nature, Science and Cell. Currently, there are postdoc openings in two projects.



Transposons in mammalian preimplantation development ~40% of mammalian genome originates from transposons, whose abundance greatly exceeds that of protein genes. While historically viewed as degenerated "parasitic" DNAs, transposons yield numerous functional elements for the host genome. These sequences resulted from ancient invasion confer new mechanisms of gene regulation, generate Neogene/ncRNA functions, and provide raw material for genome innovation. Mammalian preimplantation embryos constitute one of the best systems to study transposon-host interactions, as ~20% of their transcriptome results from transposon induction. We aim to characterize the role of specific transposons in preimplantation embryos.



Transposons in aging and disease While specific transposons are integral components of host biology, most mammalian transposons are potentially detrimental to the host genomes, thus inactivated via degenerative mutations and/or transcriptional/post-transcriptional silencing. Interestingly, aberrant transposon induction has been observed in a variety of pathological conditions, including aging, cancer and infection. We aim to investigate the mechanisms underlying transposon dysregulation during reproductive aging and cancer, and to elucidate the effects of transposon-host interactions that accelerate aging and promote cancer.



Postdoc responsibilities:



1) The postdoc will work with the PI to develop a project in one of the two research directions, to comprehensively read literature, to establish appropriate experimental systems, to learn important technologies, and to execute experiments to advance the project and perform data analyses.

2) The postdoc will meet with the PI on a weekly basis to discuss results, to development experimental plans.

2) The postdoc will work with junior lab members to mentor them on specific experimental techniques .

3) The postdoc will contribute to lab duties, which is evenly distributed among all lab members.



Lab:



Qualifications

Basic qualifications (required at time of application)

PhD (or equivalent international degree) or enrolled in a PhD degree program (or equivalent international degree)



Additional qualifications (required at time of start)

Ph.D. (or equivalent international degree) required by the appointment start date. No more than three years of post-degree research experience by the start date.



Preferred qualifications

Ph.D. in developmental biology, Genetics, Genomics, Cell Biology, Molecular Biology, Biochemistry or related field are all welcome to apply. Prior research experiences in mammalian development and disease are preferred.



Application Requirements

Document requirements

  • Curriculum Vitae - Your most recently updated C.V.


  • Cover Letter


  • Research Statement - Please discuss research accomplishments and proposed plans. This can include, for example, your publication record, awards, presentations, inclusive research practices that promote the excellence of your research, and areas for future research.

    (Optional)




Reference requirements
  • 3-5 required (contact information only)


Apply link:
JPF05057

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
Berkeley, CA
Not Specified
ICU Unit Service Techician Faulkner
✦ New
Salary not disclosed
Jamaica plain, MA 1 day ago
Unit Service Technician

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Unit Service Technician provides a broad range of care and services to patients, including but not limited to, EKG, phlebotomy, blood glucose monitoring, completing EKGs, applying simple dressings, using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills, patient transport and securing equipment and supplies under the supervision of Nursing Supervisor. They will provide safe accurate transportation of patients throughout the hospital. They will perform 1:1 sitting when necessary. The Night Float Unit Service Technician will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

Does this position require patient care? Yes

Essential Functions:

Provision of a Safe Environment:

  • Utilizes proper body mechanics in moving and assisting patients to prevent personal injury.
  • Assists in the application of restraints under the direction of the provider. Follows and maintains restraint policies under supervision of licensed nurse.
  • Anticipates and identifies patient safety risks in cooperation with licensed nurse and take appropriate action.
  • Demonstrates knowledge of the location of emergency equipment.
  • Delivers back up Code Cart to area upon Code Blue announcement. Stands by in a Code Blue to assist in equipment retrieval and patient transport. Restocks back up Code carts as necessary.
  • Rounds and returns loose oxygen cylinders to appropriate storage areas.
  • Clears hallways of clutter.

Organizational Ethics:

  • Interacts with patients, families and staff in a professional manner, projecting a positive public image.
  • Respects and supports a culturally diverse staff and patient population.
  • Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity.
  • Respects and maintains the confidentiality and privacy of patient, employee and hospital information at all times.
  • Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN, Nursing Director or Nursing Supervisor, as needed.
  • Dresses appropriately and according to dress code requirements, including wearing visible hospital I.D. badge that identifies self at all times.

Management of Resources:

  • Efficiently organizes time and prioritizes requests for service based on urgency.
  • Cleans equipment as needed.
  • Delivers linen to units as requested.
  • Disposing of trash, soiled linens, medical waste and disposable items, appropriately and as necessary.
  • Provides assistance to co-workers, as requested.
  • Is flexible and adapts to changing patient and department needs including, but not limited to, offering assistance to other team members and adjusting assignments.

Management of Information:

  • Reviews and is knowledgeable of appropriate policies, procedures and work rules.
  • Demonstrates an understanding of hospital emergency codes and how to call a code.
  • Utilizes hospital E-mail to access staff meeting minutes, notices and memos.
  • Reads and reviews meeting minutes and clinical updates.
  • Participates in staff meetings and appropriate in-services.
  • Maintains timely ongoing verbal communication with RN throughout the shift, regarding patient condition including, the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patient's condition and/or monitoring alarms (for example: change in vital signs, change in patient's mental status, complaints of pain, abnormal blood sugar, patient fall or other injury, patient concerns with care).
  • Accurately collects and records patient data (vital signs, intake and output, blood sugar, weights, restraint care/monitoring, other) and complies with hospital documentation standards to ensure a complete and accurate patient record.

Collaborative Interdisciplinary Care:

  • Maintains and fosters a teamwork approach to patient care.
  • Transports patients and equipment throughout the hospital as requested. Uses appropriate safety techniques and body mechanics when moving patient. Remains with the patient or ensures patient is attended by staff when off other home unit. Stretcher is cleaned after every transport with an antibacterial as provided in the department.
  • Delivers specimens to laboratory as needed, following proper procedures related to the handling of specimens during transport, as requested by staff.
  • Strictly practices Standard Precautions. Checks with nursing staff for specific instructions if necessary.
  • Performs the transportation of the deceased to the morgue in a respectful manner. Always uses proper morgue stretcher and is accompanied by a second escort.
  • Performs technical duties including EKG and phlebotomy under the supervisor of a licensed Nurse.
  • Obtains lab specimens as requested by Nursing Supervisor.
  • Obtains labs for in-house draws on 11p-7a shift for 1am and 4am rounds, in accordance with lab policy.
  • Adheres to laboratory policy and procedure when retrieving lab specimens including the proper labeling of all specimens.
  • Performs EKG's as requested by nursing/provider and obtains old EKG's in MUSE system.
  • EKG's are brought to provider for immediate review upon completion.
  • Assist providers with patient procedures as needed.
  • Notification of need for repair of medical equipment to appropriate parties.
  • Covers the switchboard operator function during breaks. Is able to appropriately perform the function including Code Blue and RRT notification.

Patient/Family Education:

  • Addresses patient comfort and information needs by providing informative, non-clinical information to patients and families, orienting patients/visitors to the hospital, unit, patient room services.
  • In collaboration with the licensed nurse, reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction, such as instruction for using the call light and safety requirements.

Competency:

  • Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, (for example: DPH, JCAHO, Boston fire codes, OSHA).
  • Maintains and demonstrates compliance with hospital and nursing competencies and care standards.
  • Maintains competence in relation to a variety of technical skills that may include, but are not limited to, performing EKGs and blood glucose monitoring, applying simple dressings and Heartsaver CPR and AED skills.

Qualifications

Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No

Licenses and Credentials: Experience as a medical technician or patient care assistant preferred

Knowledge, Skills and Abilities:

  • Staff adheres to all I C.A.R.E. Standards.
  • Ability to effectively speak, read and write using the English language.
  • Ability to pass clinical competency, basic math and reading testing.
  • Ability to perform basic math calculations and measurements, in order to measure height and weight, intake and output and calorie counts.
  • Ability to accurately interpret and utilize basic medical terminology and abbreviations.
  • Ability to enter and retrieve computerized information.
  • Physical ability to push, transfer, and pull heavy loads throughout assigned shift.
  • Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served.
  • Effective communication and interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
  • Organizational skills to set priorities and efficiently complete assigned work.
  • Ability to manage stress related to patient care issues, and changing hospital climate and personnel issues.

Additional Job Details (if applicable)

Physical Requirements:

  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
Not Specified
Customer Service Rep (03065) - 2300 Maplewood Dr
✦ New
Salary not disclosed
Sulphur, LA 1 day ago
Customer Service Rep

Sulphur, Louisiana, RPM Pizza Acadiana, LLC

Leaves Are Falling, Opportunities Are CallingJoin Our Team Today!

RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!

Job Description

As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.

WHAT DO CSRs DO?

  • Provide a fun, happy, and exciting environment for our Customers while taking orders.
  • Uphold and represent a rock-solid brand image.
  • Ensure our stores are kept clean and sanitized for our Team and Customers.
  • Get into the action and make perfect product all the time. Learn organizational and inventory skills.
  • Provide amazing Customer service.
  • Execute time management skills and the ability to multi-task in a competitive work environment.
  • Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
  • Demonstrate your own style while working in a diverse work environment.
  • The ability to take ownership in resolving problems.
  • Operate all equipment inside the store.

WHAT'S IN IT FOR YOU?

  • Join a winning Team who is the best pizza company in the world & in every neighborhood!
  • Complete all RPM world class training programs to ensure you are set up for success in your role.
  • Work flexible fun hours and enjoy great product discounts.
  • Opportunity to continue your development through RPM Pizza College.
  • This is the first step for many to owning your own Dominos store.
  • Learn team building and problem-solving and develop your skills for the future.
  • Opportunity to give back to the community through partnerships and donations.
  • Variable hourly (meaning hours vary by week) position with competitive pay.
  • Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
  • 401K program available.
Qualifications

You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.

Strong communication and basic math skills to count change.

Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.

Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.

Not Specified
Overnight Front Desk Associate
✦ New
Salary not disclosed
Rutland, VT 1 day ago
Planet Fitness Overnight Front Desk Associate

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone

Characteristics that will make you a perfect match for our Overnight Front Desk Associate:

You:

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.
Responsibilities

About the Overnight Front Desk Associate Role:

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional \"Judgement Free\" member experience!

Daily responsibilities for the Overnight Front Desk Associate also include:

  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

Compensation & Benefits:

  • The hourly pay range for this position is $14.92 to $15.92. Planet Fitness reserves the right to pay below or above the posted range based on factors that are unrelated to a person's protected class.
  • Planet Fitness offers a comprehensive benefit offering that includes availability to medical, dental and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts, vacation, sick and holiday pay and a free Black Card Membership. Certain benefits are offered to full-time employees only.
Qualifications

About Your Qualifications:

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency

Physical Demands of the Overnight Front Desk Associate:

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance*
  • Vacation*/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance*
  • Healthcare and Dependent Care Flexible Spending Accounts*
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Min USD $14.92/Hr.

Max USD $15.92/Hr.

Not Specified
Epic Professional Billing Analyst
✦ New
Salary not disclosed
Richmond, VA 1 day ago

Position Summary

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Professional Billing Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Recruiting for this role ends on 03/31/2026

Work you'll do/Responsibilities

As a Project Delivery Senior Analyst (PDSA) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.

* Assist in low level design, operational discussions, build, test, and migrate Epic build, provide go-live support following migration of new build.

* Implementation and optimization of Epic Revenue Cycle functionality for existing Epic environment

* Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.

The Team

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required

* Current Epic Certification in Resolute Professional Billing

* Experience in Epic implementation or enhancement processes

* Experience in application design, workflows, build, troubleshooting, testing, and support.

* Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

* Limited immigration sponsorship may be available.

* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

* Hospital or Clinic operations experience

* Additional Epic Certifications

* ITIL process knowledge

* Analytical/ Decision Making Responsibilities

* Analytical ability to manage multiple projects and prioritize tasks into manageable work products

* Can operate independently or with minimum supervision

* Excellent Written and Communication Skills

* Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,600 to $115,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Additional Requirements

Information for applicants with a need for accommodation: tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, \"Deloitte\" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 312612

Job ID 312612

Not Specified
Shift Lead
✦ New
Salary not disclosed
Muncie, IN 1 day ago
Shift Leader

As a late night Shift Leader at our Muncie store located at 1622 W University Ave, Muncie IN 47303, you are the evening shift captain of our bakery! You understand what it takes to \"Own the Night\" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Some of our sweet Shift Leader perks:

  • Flexible part-time work schedules
  • Pay on Demand (why wait until the end of the weekget paid your earned wages at the end of the day!)
  • Paid vacation and sick time off
  • Interactive training & mentorship
  • Pet insurance for your furry loved ones
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • Employee discount and FREE cookies with every shift!

What will I do as a Shift Leader?

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the Cookie Crew
  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

Desired skills/experience:

  • At least 1 year of working experience in a customer service focused role
  • Point of Sales systems experience
  • Must have availability to work until our close at 3:00am
  • Outstanding communication, time management, and people skills
  • Outgoing/friendly/patient
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies.... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, \"sweet-easy\" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly \"Imagining What's Possible\"!

Not Specified
Games Operator, 16+ Closing Shift
✦ New
Salary not disclosed
Allentown, PA 15 hours ago
Overview:

$11.50 / Hour

Joining our Dorney Park team means youll be on the frontline of FUN.

Youll also...

  • Encourage guests to play games using your voice and microphone systems
  • Operate various games by explaining rules and ensuring they are followed
  • Provide a fun & exciting experience for all guests; win or lose
  • Perform operational functions such as rebounding balls, picking up ring toss rings, inflating basketballs or even changing out plush displays
  • Use handheld and stationary registers to process transactions and track inventory
  • Keep your game area clean, organized, and hazard-free.

Some of our amazing perks and benefits:

  • Paid Training!
  • FREE Uniforms!
  • FREE Admission to Dorney Park and our other properties!
  • FREE tickets for friends and family!
  • 25% discounts on Food and 25% discounts on Merchandise!
  • Work with people from here, near, and from all over the world!
  • Other FREE local attraction tickets and discounts!
  • FUN Employee-only Events including RIDE nights, GAME nights, and FREE FOOD events!
  • Numerous seasonal promotion opportunities!

Responsibilities:

Six Flags Entertainment Corporation is home to 40+ unique and exciting properties, so come join our world class team in the Lehigh Valley at Dorney Park & Wildwater Kingdom. Dorney Park provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy for over 140 years! As a member of our team, youll...

  • Make our guests happy by delivering amazing experiences and helping them create FUN lifelong memories
  • Interact with different people of all ages and backgrounds
  • Gain skills, knowledge and experience that will benefit your future

Qualifications:
  • You!
  • People who love helping others and will support the needs of our guests and associates.
  • Good judgement and a commitment to safety.
  • Ability to work and interact with people from diverse backgrounds.
  • Individuals with a passion and excitement about Dorney Park.
  • Availability to include some weekdays, weekends, evenings, and holidays.
Not Specified
Specialty Sales (Style, Tech, Beauty) (T2103)
✦ New
🏢 Target
Salary not disclosed
Missouri 15 hours ago

Starting Hourly Rate / Salario por Hora Inicial: $16.25 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT STYLE

A team of consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.

A Style Consultant is passionate about strong operations and providing an incredible guest experience, that brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. Style Consultants are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room. Ensuring the floor is set full with the right product, accurately priced and signed on the salesfloor with the right sizes, styles, and colors.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Style Consultant can provide you with the skills and experiences of:

* Our guest service fundamentals and experience supporting a guest first culture across the store

* Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic visual merchandising

* Industry trends including style, seasonality, and brand differentiation

* Set, fill, and price the floor according to what is most important to the guest

As a Style Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:

* Drive sales and deliver a guest ready floorpad by executing visual standards, inspirational & promotional signing, and staying knowledgeable on assortment and brand offerings to assist the guest as needed.

* Leverage store tools to understand sales, inventory ownership, & use to solve & support guest needs.

* Sort truck freight, push freight to the salesfloor, and locate merchandise in the backroom based on business needs.

* Set visual presentations & visual merchandising guides to support guest experience and sales.

* Maintain product availability and a full floorpad by executing priority fills, manual fills, & merchandising to capacity to create a guest ready floorpad.

* Execute & maintain backroom organization, inclusive of locating merchandise to support replenishment, fulfillment, & guest requests.

* Remerchandise presentations as they sell through using remerchandising best practices to deliver an inspiring shopping experience for our guest.

* Support price change processes by executing clearance merchandising best practices, inclusive of signing execution.

* Maintain and use the fitting rooms as an opportunity to welcome, inspire, and help guests.

* Support fulfillment and guest's needs by ensuring merchandise from the fitting room and guest service are worked back out to the salesfloor throughout the day.

* Always demonstrate a culture of ethical conduct, safety and compliance.

* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.

* Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

* Create a welcoming experience by greeting guests as you are completing your daily tasks.

* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.

* Thank guests and let them know we're happy they chose to shop at Target.

* All other duties based on business needs

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

*

The good news is that we have some amazing training that will help teach you everything you need to know to be a style consultant. But, there are a few skills you should have from the get-go:

* Strong interest and knowledge of apparel products and accessories

* Welcoming and helpful attitude toward all guests and other team members

* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

* Effective communication skills

* Work both independently and with a team

* Resolve guest questions quickly

* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

* Accurately handle cash register operations as needed

* Climb up and down ladders

* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds?without additional assistance from others.

* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.

* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Find competitive benefits from financial and education to well-being and beyond at https:///careers/benefits.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: | Pegue esta URL en su navegador preferido para obtener informacin sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to . Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lmite de solicitud.

Not Specified
Personal Banker (Hybrid - RDF)
✦ New
Salary not disclosed
Personal Banker (Hybrid - RDF)

Chevron Federal Credit Union is one of the top-run credit unions in the country and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

  • Bonus/incentives for all regular employees
  • 401(k) with 8% company contribution
  • Medical, dental, and vision insurance for employees and dependents paid at 80%
  • PTO and paid sabbaticals
  • Tuition reimbursement

General Summary Works alternately in two member service environments, branch and Call Center, to deliver highly accurate, consistent, friendly, and professional service. Responsible for processing financial transactions, responding to inquiries, fulfilling requests, and troubleshooting concerns. Determines member needs and recommends products and services by having conversations to deepen member relationships. Effectively and accurately utilize Credit Union's systems and resources.

Position Duties & Functions

  • Performs general and vault teller functions such as receiving and cashing checks and cash for deposits, examining checks for endorsements, accepting and processing loan payments, cashing checks, and paying out money.
  • Keeps records of money and negotiable instruments involved in financial transactions, entering transactions into computer.
  • Balances currency, coin, and checks.
  • Processes non-monetary mail transactions including deposit verifications, address changes, check orders, statement questions, requests for copies, etc.
  • Processes membership applications and collects initial deposits.
  • As needed, removes deposits, counts and balances, and replenishes cash in automated teller machines and express drop boxes.
  • Identifies member needs by reviewing account data and promotes new and additional products and services to enhance members' financial satisfaction. Completes a member profile questionnaire during member interactions.
  • Identifies sales prospects and follows up on leads to adhere to both individual and branch sales targets as assigned.
  • Participates in Business Development events and actively solicits new memberships and promotes additional products and services to existing members.
  • Provides information on all Credit Union services, counsels members and prospective members in person or by phone on membership requirements and provides information on all savings and consumer loan products.
  • Recognizes and identifies member's deposit and loan needs demonstrating through understanding of all consumer loan products.
  • Performs daily branch duties and responsibilities as assigned by manager.
  • Assists with monthly audits and reviews branch reports as assigned.

Core Call Center Functions

  • Assesses caller needs and provides information to members and potential members on Credit Union membership, products and services, and other pertinent Credit Union information.
  • Handles complex member requests and works in multiple workgroups, including Lending, ATM/Debit Card, Online/Mobile Banking, Foreign Currency, Wires and Outbound Service Calls.
  • Processes all financial and account maintenance transactions performed by the Call Center such as fee reversals, transfers, check disbursements, loan payments, address and contact updates, check orders, stop payments, overdraft protection options, and automatic payment solutions. Proficient in sending information and form requests via secure electronic methods.
  • Proactively engages member interest in Credit Union products and services. Demonstrates a strong working knowledge and creates the opportunity to make referrals or opens additional accounts.
  • Educates members on how to reach financial goals, complex procedures, and self-serve options.
  • Trouble-shoots and resolves member issues within assigned authority using resources available to ensure service level agreements are met. Escalates concerns when necessary to appropriate individuals in a timely manner serving as the member advocate.
  • Identifies trends and system issues impacting members and reports to appropriate lines of business and management.
  • Adheres to security and confidentiality protocols, operational procedures, and best practice guidelines.
  • Documents member interactions accurately and clearly in our customer relationship management system.

Other Call Center Functions

  • Completes required security and regulatory online training modules.
  • Stays current with emails, knowledgebase, and Intranet content.
  • Trains other agents and assists with answering questions on Zoom.
  • Performs other duties as assigned by Call Center manager.
  • Other duties as assigned.

Position Requirements

Experience and Education

  • 1 - 2 years' branch, call center, or related financial services or customer service experience required.
  • High school diploma, GED, or equivalent.
  • Equivalent combination of education and experience may substitute for stated qualifications.

Knowledge and Skills

  • Ability to write and speak effectively in English using correct spelling and grammar.
  • Excellent listening skills with the ability to reflectively respond.
  • Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
  • Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
  • Excellent customer service skills.

Competencies

  • Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
  • Initiative and self-direction.
  • Ability to effectively communicate and collaborate with people at all levels.
  • Sound problem-solving and decision-making ability, including the ability to prioritize.
  • Ability to understand and align with our core competencies through daily projects and tasks:
Growth MindsetDiversity & InclusionCommunicationChange Ready LeadershipResponsibilityProblem SolvingTech & Data SavvyCU Business Acumen

Physical Demands

  • Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
  • May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
  • Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary and Benefits:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: Range: $18.30 - $25.17 per hour

Equal Employment Opportunity Statement:

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 8 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click


Remote working/work at home options are available for this role.
Not Specified
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