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Digital Product Manager – Personalization Intelligence

BJ’s Wholesale Club is seeking a Product Manager – Personalization Intelligence to lead the next evolution of our data-driven personalization strategy. This is a high-impact transformation role responsible for scaling intelligent, model-driven personalization across all member touchpoints — including site, app, email, push, SMS, and emerging channels.

You will define and drive the roadmap that powers how millions of members experience BJ’s — delivering measurable incremental revenue, stronger loyalty, and deeper engagement through advanced personalization capabilities.

This role sits at the intersection of product, data science, engineering, marketing, and digital — translating business strategy into scalable machine learning–powered solutions.

What You’ll Own

Personalization Strategy & Roadmap

• Define and execute the product roadmap for Personalization Intelligence across all customer touchpoints.
• Drive clarity in business goals, measurable outcomes, and prioritization tied to incremental revenue and engagement.
• Lead the transformation from campaign-based targeting to intelligent, model-driven personalization at scale.

ML-Powered Personalization Capabilities

• Partner closely with Data Science to design, build, and scale: Recommendation systems, Propensity and propensity-to-buy models, Predictive engagement and churn models
• Own the end-to-end ML model lifecycle from ideation and business case through training, testing, deployment, and ongoing optimization
• Translate model outputs into actionable, testable personalization strategies.

Experimentation & Measurement

• Define clear hypotheses and testing frameworks to measure incremental lift.
• Collaborate with analytics to establish robust tracking, experimentation design, and performance reporting.
• Monitor and interpret key ML performance metrics and business KPIs.
• Own and deliver the product roadmap for Personalization Intelligence, driving clarity in goal definition, accountability for business outcomes, and focused execution.

Qualifications:

• 4+ years of Product Management experience
• Demonstrated experience delivering personalization, recommendation systems, Propensity/propensity-to-buy models, and other predictive models
• Retail or e-commerce experience strongly preferred
• Strong communication skills and experience working with Stakeholders (data science, engineering, business)
• Strong product discovery, prioritization, and stakeholder management skills

Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

We are actively hiring a Financial Intelligence Exploitation Officer to join our team working in McLean, VA. As a member of the program team, you will identify information of intelligence value for further research and exploitation.

• Identify trends and relationships relevant to financial threat actors
• Develop comprehensive list of identifiers
• Use large datasets to conduct economic or financial analysis
• Use analytic targeting tools to distill complicated financial information
• Distill complicated financial data into clear reports
• Respond to requests to publish reports of intelligence value

• Must possess an active TS/SCI clearance with polygraph
• Bachelor's Degree or higher in accounting, business, economics or finance or a minimum of 3 years-experience working on global finance related topics
• Demonstrated understanding of global finance required
• Minimum of one year of experience using large data sets to conduct economic or financial analysis desired

• Ability to analyze data and research results

• Experience using Microsoft Excel including pivot tables
• Familiarity with the customer's messaging system

• Excellent organizational skills to address complex issues
• Excellent interpersonal skills
• Strong writing and communication skills
• Able to work independently with minimal supervision in a dynamic environment

• Certification in one of the following is desired: anti-money laundering, fraud, financial planning or advising, or financial forensics or auditing a plus

Equal Employment Opportunity (EEO) Statement: ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.

ITTConnect is seeking an IT Project Manager - Process Intelligenceto work for one of our clients. This is a new position with a client that is a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. The end client is in the Utilities/Energy.

Job location: Columbus, OH. Job may be hybrid, 3-4 days a week onsite as needed.

The Project Manager will oversee and coordinate the delivery of the Process Intelligence work, managing the process from design to hyper care in partnership with Celonis (the tool that the client uses for PI) and other business partners. This role will ensure effective communication and collaboration across teams while maintaining project documentation and facilitating review meetings.

Responsibilities:

• Oversee and coordinate project delivery for the Process Intelligence work, ensuring alignment with project goals and timelines.
• Create & maintain comprehensive project documentation and process documents to ensure clarity and transparency throughout the project lifecycle in accordance with established project governance.
• Coordinate IT, Business Unit (BU), and Celonis review meetings, ensuring effective follow-ups on action items and progress.
• Track and coordinate progress of AEP tasks and activities.
• Facilitate AI reviews, document findings, and mediate any identified vulnerabilities.
• Report project status to the Delivery Manager and collaborate directly with the PM team to discuss risks, issues, and impediments.
• Maintain ongoing communication with stakeholders regarding project progress, challenges, and strategies for resolution.
• Promote continuous improvement activities within the project team to enhance quality and optimize value delivery.
• Manage & maintain a project plan using Jira or similar tools
• RAID management & developing mitigation strategies
• Establish regular cadence for meeting with the team to monitor progress

Requirements:

• Proven experience in project management, preferably in a technology-focused environment.
• Quick learner and gets familiar with program vision
• Prior experience in working with an implementation vendor
• Strong understanding of Waterfall, Scrum/Agile principles and Kanban methodologies
• Excellent organizational and strong communicator (written and verbal
• Experience with managing a cross functional team that includes both full-time and part-time team members
• Ability to work collaboratively with diverse teams and stakeholders
• Experience with project documentation and management tools, such as Jira, is a plus
• Familiarity with Celonis and AI-related processes would be advantageous
• Strong problem-solving skills and the ability to manage risks effectively.

SUMMARY FUNCTION:

The In-house Organ Recovery Coordinator is responsible for providing support for organ donation activities within the assigned facility/facilities to maximize opportunities for organ donation. Provides consistency and promotes trust in the donation process by ensuring excellent donor evaluation, management, and organ yield. The In-house Organ Recovery Coordinator works with potential donor families, hospital personnel and transplant hospitals to facilitate efficient recovery of organs and tissues for transplantation. Extensive on-call services and flexibility are required. Significant daily presence in assigned hospital is required. This position collaborates with the medical, nursing and other departments as necessary in the planning, design, implementation, evaluation and maintenance of educational and quality assurance programs related to donation. This position assists with public education and outreach projects.

COMPANY OVERVIEW AND MISSION

New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

• Performs daily responsibilities to meet the needs of potential donors, donors, donor families, potential donor families, hospital personnel, physicians, and the OPO. Provides rapid on-site response to referrals. Primary responsibilities will occur in the assigned facility where employed. Increased donor activity, staffing shortages, etc. will require assuming responsibilities outside the primary area.
  
  
• Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary.
  
  
• Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery.
  
  
• Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies.
  
  
• Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation.
  
  
• Participates in decision-making programs and committees in the hospital that have an influence on organ donation, promoting donation and seeking opportunities for further collaboration. Facilitates the donation process.
  
  
• Maintains high visibility by conducting rounds to all critical care units with medical teams and functioning as the designated resource within the hospital for all issues related to organ donation. Provides donor and referral follow-up to appropriate hospital staff one-on-one or by post-recovery conferences.
  
  
• In partnership with the In-House Donation Specialist (when applicable), develops, provides and evaluates in-house training and in-service educational programs on all aspects of the donation process for hospital staff. Also, collects and reports donation outcome data to various levels of clinical and administrative hospital staff. Documents hospital activities, updates hospital plans, goals, and critical issues in a timely manner on a regular basis.
  
  
• Performs other duties as assigned.

PHYSICAL TRAITS: Talks and listens to donor families, hospital personnel, and physicians. Visually assesses donors. Reads charts and documents information. Walks, stands, and sits. Lifts and carries containers up to 70 lbs. Drives to and from donor hospitals. Must be able to stand for more than eight hours a day. Requires the ability to work under stress with numerous interruptions, distractions, and changing priorities. Must have a valid driver’s license and ready access to reliable transportation.

QUALIFICATIONS:

Education Required: RN/PA or related health care degree or licensure. Or OPO experience commensurate with job requirements.

Experience: Minimum one to two years experience as a Donation Coordinator or Organ Recovery Coordinator.

Licenses/Certifications: Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business.

Computer Skills: Working knowledge of computers and basic data entry skills required.

We offer a competitive compensation package including:

• Up to 176 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly phone stipend

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

Compensation details: 54 Yearly Salary

PI11770767d971-3631

What is an Organ Recovery Coordinator?

Using their nursing background, Organ Recovery Coordinators (ORCs) oversee the process of procuring the gift of organ donation. In collaboration with the clinical team, ORCs assess the compatibility of organs for recipients, and expedite the surgical and technical processes to package and transfer the organs for transplant quickly and safely. They work alongside hospital personnel and surgeons to facilitate the lifesaving gift of organ transplantation.

If you want to utilize your critical care skills with a higher level of autonomy and provide a lifeline to those waiting for an organ transplant, this is the job for you!

COMPANY OVERVIEW AND MISSION

New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Evaluates patient suitability for organ donation by reviewing medical records and consultation with medical staff.
   
2. Coordinates organ placement and allocation with transplant programs and surgeons.
   
   
3. Coordinates and assists in the surgical recovery of organs and peri-operative management – including logistics such as arranging transportation, ensuring surgical packaging, and preparing lab specimens for shipment.
   
4. Provides support to donor families and conducts medial/social history interviews.
   
5. Updates donor information into electronic medical record.
   
   
6. Other duties as assigned.
   
   

This position requires minimum availability of 15 days of call per month. Incentives are available for additional availability.

The ideal candidate will have:

• Two plus years prior experience in a critical care setting.
• Ability to exercise independent judgement and multitask.
• Exceptional teamwork, interpersonal, communication, and conflict management skills.
• Registered Nursing (RN) License
• Valid Driver’s License with the ability to pass MVR underwriting requirements
• The ability to creatively approach marketing and outreach.
• This role requires flexibility, including availability for day and night shifts, weekends, and some holidays, based on organizational needs. Coordinators should be prepared to adjust their schedules to meet the demands of the role, ensuring 24/7 donor management and patient care.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly Cell Phone Stipend
• Meal Per Diems when actively on cases

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

PI396306fd6b24-3631

What is an Organ Recovery Coordinator?

Using their nursing background, Organ Recovery Coordinators (ORCs) oversee the process of procuring the gift of organ donation. In collaboration with the clinical team, ORCs assess the compatibility of organs for recipients, and expedite the surgical and technical processes to package and transfer the organs for transplant quickly and safely. They work alongside hospital personnel and surgeons to facilitate the lifesaving gift of organ transplantation.

If you want to utilize your critical care skills with a higher level of autonomy and provide a lifeline to those waiting for an organ transplant, this is the job for you!

COMPANY OVERVIEW AND MISSION

New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Evaluates patient suitability for organ donation by reviewing medical records and consultation with medical staff.
   
2. Coordinates organ placement and allocation with transplant programs and surgeons.
   
   
3. Coordinates and assists in the surgical recovery of organs and peri-operative management – including logistics such as arranging transportation, ensuring surgical packaging, and preparing lab specimens for shipment.
   
4. Provides support to donor families and conducts medial/social history interviews.
   
5. Updates donor information into electronic medical record.
   
   
6. Other duties as assigned.
   
   

This position requires minimum availability of 15 days of call per month. Incentives are available for additional availability.

The ideal candidate will have:

• Two plus years prior experience in a critical care setting.
• Ability to exercise independent judgement and multitask.
• Exceptional teamwork, interpersonal, communication, and conflict management skills.
• Registered Nursing (RN) License
• Valid Driver’s License with the ability to pass MVR underwriting requirements
• The ability to creatively approach marketing and outreach.
• This role requires flexibility, including availability for day and night shifts, weekends, and some holidays, based on organizational needs. Coordinators should be prepared to adjust their schedules to meet the demands of the role, ensuring 24/7 donor management and patient care.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly Cell Phone Stipend
• Meal Per Diems when actively on cases

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

PIcba7b72af892-3631

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of the Organ Recovery Coordinator with previous experience as a registered nurse (RN) in an ICU or critical care setting. This position will facilitate all aspects of making organ donation happen in the Knoxville area.

What is an Organ Recovery Coordinator?

Using their nursing background, Organ Recovery Coordinators (ORCs) oversee the process of procuring the gift of organ donation. In collaboration with the clinical team, ORCs assess the compatibility of organs for recipients, and expedite the surgical and technical processes to package and transfer the organs for transplant quickly and safely. They work alongside hospital personnel and surgeons to facilitate the lifesaving gift of organ transplantation.

If you want to utilize your critical care skills with a higher level of autonomy and provide a lifeline to those waiting for an organ transplant, this is the job for you!

COMPANY OVERVIEW AND MISSION

Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Evaluates patient suitability for organ donation by reviewing medical records and consultation with medical staff.
   
2. Coordinates organ placement and allocation with transplant programs and surgeons.
   
   
3. Coordinates and assists in the surgical recovery of organs and peri-operative management – including logistics such as arranging transportation, ensuring surgical packaging, and preparing lab specimens for shipment.
   
4. Provides support to donor families and conducts medial/social history interviews.
   
5. Updates donor information into electronic medical record.
   
   
6. Other duties as assigned.
   
   

Call requirements will be a min of (7) 12 hour shifts every two weeks. or 14 shifts within 4 weeks. Alternating days and nights.

The ideal candidate will have:

• Two plus years prior experience in a critical care setting.
• Ability to exercise independent judgement and multitask.
• Exceptional teamwork, interpersonal, communication, and conflict management skills.
• Registered Nursing (RN) License
• Valid Driver’s License with the ability to pass MVR underwriting requirements
• The ability to creatively approach marketing and outreach.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly Cell Phone Stipend
• Meal Per Diems when actively on cases

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.

As a condition of employment, you must be able to obtain Hospital Badge and EMR Access from all of the DCI Donor Services Hospital partners.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

PI21ba25e4d05b-3631

Confidential Executive Search – Nonprofit Healthcare Organization

Chief Operating Officer

Location: Southern California

The Organization (Confidential)

A mission-driven nonprofit healthcare organization operating within the health insurance/health plan ecosystem is undertaking a strategic transformation to position itself for the next generation of healthcare delivery and administration.

The organization serves a large and diverse member population and has built a strong reputation over many years of service. However, leadership and the Board recognize that the healthcare landscape is changing rapidly, driven by escalating claims costs, technology disruption, and increasing consumer expectations.

To remain competitive, the company must evolve from a traditional operating model toward a more innovative, technology-enabled organization.

This search is highly confidential. The organization has chosen to remain unnamed during the early stages of the process.

The Opportunity

Our client is looking for an innovative operational leader with a strong healthcare and technology perspective to guide the organization through a critical period of transformation.

Historically, operational leadership was structured under a combined CFO/COO role. Leadership is now intentionally seeking an executive who can dedicate significant focus to operational modernization, technology enablement, and long-term strategic differentiation.

The role may ultimately be structured as:

• Chief Operating Officer
• Vice President of Operations
• Vice President of Technology / Digital Transformation

This executive will partner closely with the CEO and senior leadership team to help answer a central strategic question:

Strategic Context

Healthcare organizations are facing a structural shift:

• Claims costs continue to rise dramatically
• Regulatory complexity continues to increase
• Competition from technology-enabled healthcare disruptors is accelerating
• Member expectations for digital access and experience are changing rapidly

Leadership recognizes that the way the organization has historically operated will not be sufficient moving forward.

The Board is committed to investing in leadership capable of helping the company rethink its operations, technology infrastructure, and member engagement to remain competitive.

Over the next 3–5 years, the organization intends to:

• Modernize operational infrastructure
• Improve claims cost management through data and analytics
• Expand technology capabilities
• Build a more efficient and scalable operating model
• Deliver a more differentiated member experience

This role will be central to shaping that transformation.

Leadership Mandate

The selected executive will be responsible for helping the organization bridge traditional healthcare operations with a forward-looking technology strategy.

This leader will provide oversight and strategic direction across:

Operational Functions

• Claims administration
• Member services
• Enrollment and administration
• Utilization and case management

Technology & Infrastructure

• Data strategy and analytics
• Operational systems modernization
• Digital engagement capabilities
• IT infrastructure supporting operational efficiency

The role requires a balanced leader who understands healthcare operations while also appreciating the role technology will play in the future of healthcare delivery and administration.

Leadership Style

The organization is seeking a leader who can operate at both strategic and operational levels.

While this individual will contribute to executive-level strategy, they must also be comfortable engaging directly with operational leaders and managers to solve problems and drive execution.

This is not a purely strategic or advisory role.

The ideal executive will be:

• Strategic and innovative
• Operationally engaged
• Comfortable working closely with teams across the organization
• Able to translate ideas into practical improvements

Ideal Candidate Profile

The organization is seeking a forward-thinking leader who brings both an understanding of the healthcare industry and a modern technology mindset.

Candidates may come from backgrounds such as:

• Health insurance/payer organizations
• Healthcare technology companies
• Healthcare services platforms
• Insurance organizations with strong digital transformation initiatives

The ideal candidate will bring:

• 10–15+ years of leadership experience
• Exposure to both healthcare operations and technology-enabled transformation
• Experience improving operational efficiency through data, systems, and process redesign
• Curiosity about the future of healthcare delivery and insurance models

The organization is particularly interested in candidates who bring fresh thinking rather than replicating legacy approaches.

Location

The candidates' preferred home base will be in Southern California.

The organization currently operates within a hybrid environment.

Candidates should be comfortable engaging regularly with leadership and operational teams in person when needed.

Compensation

• Base Salary: $200,000 – $300,000
• Performance Bonus: 25–30% (including contingency-based components)
• Additional executive compensation details will be shared during the process.

Why This Role Matters

Healthcare is entering a period of significant structural change.

Organizations that succeed will be those that can combine operational excellence with technology-enabled innovation.

In this role, you'll help lead that evolution by shaping how a healthcare organization competes, operates, and delivers value in the years ahead.

If you believe you would be a good fit for this opportunity and wish to explore further, we look forward to your application!

Riam Recruiting

Baer is looking for Head of Engineering & Platforms – Product Organization for a 6+ month Contract-to-Hire project located in Atlanta, GA

Title: Head of Engineering & Platforms – Product Organization

Location: Hybrid – Atlanta, GA

Duration: 6 months - Contract to Hire

Rate: All-inclusive

Alignment: W2 or C2C

Overview

We are seeking a Head of Engineering & Platforms to lead and scale the engineering organization that powers digital products and platforms across North America. This leadership role will define the engineering vision, build high-performing teams, and establish modern platform architecture to support scalable, secure, and high-performing digital experiences.

Description

• Define and execute the engineering vision, technical strategy, and platform roadmap.
• Build and scale a product-led engineering organization (100+ engineers).
• Lead engineering teams across platform, full-stack, mobile, and data development.
• Implement modern engineering practices including CI/CD, DevOps, automation, and observability.
• Partner with Product, Design, and Data leaders to deliver innovative digital solutions.
• Drive platform architecture, scalability, reliability, and security.
• Lead build vs. buy decisions, leveraging SaaS and custom solutions.
• Foster a culture of engineering excellence, innovation, and continuous improvement.

Requirements

• 15+ years of engineering experience, including leadership roles.
• 7+ years leading engineering teams or organizations.
• Experience building or scaling engineering organizations in product-driven environments.
• Strong knowledge of modern software engineering practices, cloud platforms, and platform architecture.
• Experience working with product operating models and cross-functional teams.
• Excellent leadership, communication, and stakeholder management skills.
• Must be based in or willing to relocate to Atlanta, GA and work in a hybrid schedule.
• Bachelor’s Degree.

Company Overview:

Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.

Baer is an equal opportunity employer including disability/veteran.

ALL OPEN JOBS

• Apply a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Develop and implement change management plans aligned with organizational objectives.
• Conduct stakeholder analysis and change impact assessments
• Identify and manage anticipated and persistent resistance
• Consult and coach project teams in leading/driving change efforts
• Design and deliver targeted talent and organization development programs to clients as needed, e.g., leader assimilation, development planning, coaching

• Apply a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Develop and implement change management plans aligned with organizational objectives.
• Conduct stakeholder analysis and change impact assessments
• Identify and manage anticipated and persistent resistance
• Consult and coach project teams in leading/driving change efforts

• Diagnose needs and apply Organization Development techniques to help drive organizational, team, and employee effectiveness
• Design and deliver targeted talent and organization development programs to clients as needed, e.g., leader assimilation, development planning, coaching

• Establish means to measure the success of change initiatives.
• Conduct regular evaluations to assess the impact of change initiatives in support of business objectives

• Bachelor’s degree preferred with specialized coursework in HR, I/O Psychology, Organizational Development, Organizational Behavior, or related disciplines.?
• 3-5 years of Change Management and/or Organization Development experience; PROSCI Change Management Certification preferred
• Experience supporting complex change initiatives- e.g., designing tools, assessing organizational impacts, implementing targeted strategies, and measuring outcomes.
• Excellent verbal and written communication skills with ability to influence at all levels, including facilitating inclusive meetings of all sizes
• Collaborative relationship builder and team player
• Strong project management skills including fluency with MS Office and Teams and a willingness to embrace new technologies.

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9