Information Technology Tourism Jobs in Eldridge, CA

Principal Duties/Responsibilities:

* Performs mid to expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

* Identifies and sources parts, supplies and repair items as necessary.

* Independently performs maintenance as per industry standards.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Complies with 5S and housekeeping standards.

* Drives and participates in CI activities - processes, results and cost savings.

* Updates records and reviews CMMS history.

* Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.

* Utilizes predictive maintenance technologies to collect equipment performance data.

* Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.

* Completes on-the-job and technical self-study programs for career development.

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities, & Behaviors Required:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 3 years of related experience in general industry; or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program.

* Understands electrical, mechanical, fluid power and control systems. Can analyze problems and perform repairs.

* Must be able to use basic hand tools and specialized tools as appropriate

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

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Role : Technical Lead – Patient Strategy

Location : San Francisco, CA

Job Description :

Technical Lead – Patient Strategy

Key Skills and Responsibilities

• Expertise in Salesforce Health Cloud and/or any other Patient CRM platform/systems

• Design and work closely with Architect to define end-to-end flow among various platforms/systems like Salesforce Health Cloud and AWS, ensuring a "single source of truth" for patient data.

• AI Orchestration: Lead the development of Agentic AI solutions that process real-time data from the Data Lake to deliver proactive "nudges" to patients and case managers.

• Expertise in AWS Services like Lambda, Glue, S3, Athena etc.

• Expertise in developing custom AI Agents using AWS BedRock

• Excellent ability to analyze complex data sets, troubleshoot issues, and optimize data workflows.

• Creative problem-solving mindset to address technical challenges.

• Ability to convey complex technical ideas clearly to both technical and non-technical stakeholders.

• Data Governance: Ensure all digital solutions comply with Pharma-specific regulations (HIPAA and regional privacy laws).

• Experience in Patience Engagement and Patient Service tools in Pharma Commercial domain

Note : If you are interested please share me your resumes to or else reach me at 4804076920.

Who We Are:

17A is a new type of management consulting firm. We come from places like McKinsey, Palantir, JP Morgan Philanthropies, and venture-backed Healthcare startups. We share a common goal: improving the quality of government and social services. 17A believes that trust in government is something to be continuously built and earned, through strong service delivery.

We have a dynamic core team, and partner with Consultants, known internally as Project-Based Team Members, to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service. If you've spent the early part of your career in consulting or a fast-paced analytical environment and you're ready to apply those skills to something with direct civic impact, 17A is for you.

The Opportunity:

17A is supporting a large Bay Area county agency on a technology and digital services transformation effort. This is a fully embedded, on-site role — not parachuting in. You'll work inside the agency's digital innovation team, sitting alongside Deputy-level leadership to help the county deliver on its mission to make government more human, more responsive, and more digital. This position is a contract role with the potential to convert to full-time after a few months.

This agency has taken a distinctive approach to transformation: rather than buying expensive new systems and hoping for the best, it's doing the hard, human-centered work of dismantling bureaucracy, redesigning how services are delivered, and building a digital culture from the inside. A core initiative — which brings departments through rapid, structured sprints to identify and address service delivery friction — will be a major focus of this role.

This is a chief-of-staff style position for a sharp, early-career operator ready to take on real ownership. You'll help senior leaders turn strategy into action — managing complex initiatives across departments, facilitating working sessions, and communicating progress clearly to executive and operational audiences.

What You'll Do

• Serve in a chief-of-staff capacity to Deputy-level leaders within the innovation team, helping translate priorities into structured plans and concrete next steps
• Support coordination and execution of digital transformation sprints, including logistics, stakeholder engagement, documentation, and follow-through on recommendations
• Facilitate working sessions with department staff and senior leaders to map current-state processes, identify friction points, and co-design improvements
• Lead and coordinate cross-functional workstreams, tracking progress, surfacing blockers, and keeping stakeholders aligned across a large, multi-department organization
• Prepare executive-level communications including briefings, memos, presentations, and decision documents for senior agency leadership
• Conduct rapid research and analysis to support emerging decisions and evolving priorities
• Help build the internal documentation, playbooks, and operational systems the innovation team needs to scale its impact countywide
• Operate as a collaborative, low-ego team member who is genuinely embedded in the agency's culture and mission

Who You Are

You're 1–2 years into your career and you're looking for a role where you can do meaningful work and see the results directly. You might be a current or former:

• Business Analyst or Associate at a management consulting firm
• Fellow or analyst at a public sector-focused organization (e.g., a government innovation lab, a civic tech organization, or a public agency)
• Analyst in a fast-paced, mission-driven environment where you built strong project management and communication muscles

The Skillset:

You'll thrive in this role if you:

• Are energized by the mission — you genuinely care about improving how government works and the people it serves
• Are comfortable operating with ambiguity and building structure where there isn't any yet
• Have strong project management instincts and can keep multiple workstreams moving simultaneously
• Can communicate clearly and credibly with both frontline staff and senior leaders
• Understand that real transformation requires engineering culture, not just deploying technology
• Are ready to be embedded — not just advisory — and want to see the direct impact of your work
• Are based in or willing to relocate to the Bay Area

Bonus if you have:

• Familiarity with local or county government operations
• Experience with digital services, human-centered design, or service delivery improvement
• Prior exposure to process redesign, organizational change, or operational improvement
• Interest in civic technology and the future of public service delivery

Location:

This position is based out of San Francisco, California and you must reside within the area. If you are interested in remote-only opportunities, please consider joining our Network for future roles.

Compensation:

Due to the nature of our business and the clients that we partner with, compensation for this position (and all of our opportunities) depends on the skillset, tenure, and experience that you possess. This specific position has a range of 90,000- 110,000 annually. Depending on the type of work you do with us, you may be eligible to receive medical benefits and other perks.

Accommodation Statement:

Improving public service delivery requires a team with diverse backgrounds and perspectives. We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.

We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.

Please contact , if you would like to request reasonable accommodation during the application or interview process.

Not interested in this specific opportunity but want to make an impact with the work you do? Join our Network for future consulting opportunities within the public service sector!

Overview

Whistler Partners is partnering with a nationally recognized technology and life sciences law firm seeking a mid-level associate (3+ years) to join its world-class Technology Transactions practice.

This team handles complex, cutting-edge technology transactions for some of the most prominent technology, digital media, and consumer tech companies in the United States and internationally — from early-stage innovators to publicly traded market leaders.

The practice works closely with one of the top-ranked startup, IPO, and M&A corporate platforms in the country, offering associates meaningful exposure to the intellectual property and commercial aspects of transformative deals.

Why this role?

At the Center of Innovation

You’ll advise emerging and established technology companies on mission-critical commercial agreements, licensing arrangements, and strategic transactions involving high-value IP and data assets.

True Deal Adjacency

This practice works hand-in-hand with corporate teams on M&A, IPOs, and other major transactions. You’ll counsel on the intellectual property and commercial components of deals — not just standalone contracts.

Breadth Across Growth Stages

From startup technology companies to public enterprises, you’ll gain exposure across the full company lifecycle.

Platform Strength + Optionality

This is a nationally recognized tech transactions group within a broader firm known for its dominance in startup and life sciences work — a powerful foundation whether your long-term goal is partnership or in-house leadership.

Key Responsibilities

• Draft and negotiate complex commercial and technology agreements
• Advise on software licensing, IP commercialization, SaaS, data rights, and platform agreements
• Support M&A and other corporate transactions on IP and commercial diligence and structuring
• Counsel clients on contract and intellectual property strategy
• Work closely with corporate teams advising startup, growth-stage, and public companies

Ideal Candidate Profile

• 3+ years of substantial law firm experience in technology transactions
• Strong grounding in intellectual property and contract law
• Experience handling complex commercial agreements for technology companies
• Exposure to IP and commercial aspects of M&A or other corporate transactions
• Superior academic credentials
• Excellent drafting, communication, and interpersonal skills
• Barred in the jurisdiction of application or eligible to waive/sit for the next exam

Locations

Boston, New York, Silicon Valley, San Francisco, or Santa Monica.

About Whistler Partners

Matchmakers, Not Headhunters

Whistler Partners is a boutique matchmaking firm focused on counseling the best and the brightest attorneys over the course of their careers. We believe that the right move comes from working closely with talent to curate their long-term career paths. When it comes to career advice, what matters is not the size of the agency but the strength of your individual recruiter.

We readily admit that we are elite and only work with the best – after all, a little elitism is okay when it comes to your career. Employers love us because we are picky about whom we represent, and attorneys love us because we get them their dream jobs.

At Infoblox, every breakthrough begins with a bold “what if.”

What if your ideas could ignite global innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as Cybersec Asia’s Best in Critical Infrastructure 2024 —evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.

In a world where you can be anything, Be Infoblox.

Senior Enterprise Account Executive - West (Bay Area, Northern California)

We have an opportunity for a Senior Major Enterprise Account Executive to join our West New Logo Sales team, reporting to the Regional Director of the West New Logo team. In this pivotal role, you will focus on acquiring new accounts, generating new leads, and converting them into customers. This includes owning and coordinating all aspects of the sales cycle. Our most successful salespeople in this role have a hunter mindset and an entrepreneurial spirit while acting ethically and transparently. This role requires a proactive approach to sales, with a focus on generating new leads and converting them into customers. This includes owning and coordinating all aspects of the sales cycle, maintaining and expanding the customer base, and collaborating closely with the BDR, Field Marketing, Solutions Architecture, and WEST Sales Team within the Bay aea. You’re the ideal candidate if you have a hunter mindset, and a proven track record of identifying and securing new business opportunities, cultivating relationships with prospects, and consistently achieving sales targets.

Be a Contributor — What You’ll Do

• Territory and Account Planning:
• Collaborate with your local team to build a comprehensive territory and account plan
• New Business Development:
• Drive new business opportunities in networking, security, and cloud solutions
• Prospecting:
• Identify and pursue new opportunities through sales-specific actions, marketing, and channel efforts
• Engage in 8-10 new business customer interactions per week
• Initiate contact with prospects across multiple personas (networking, security, cloud) through cold calls, emails, and networking
• Develop and execute strategies to generate new business leads with a combination of marketing, channel, and personally-driven campaigns
• Utilize prospecting tools like ZoomInfo, LinkedIn Sales Navigator, and Highspot Digital Sales Rooms
• Deal Qualification:
• Conduct expert discovery and apply the MEDDPICC deal qualification framework
• Sales Recipes Adherence:
• Follow established sales recipes, including workshops and assessments
• Conduct one Security Workshop per month and seven Security Assessments per year
• Economic Buyer Engagement:
• Reach the economic buyer by leveraging business value assessments and business cases
• All new logos over 50K should have a BVA
• Partner Meetings:
• Hold at least 2 partner meetings per week with resellers, Hyperscalers, and tech alliances
• Leverage the Hyperscalers and transact at least 1 deal per quarter through a Hyperscaler marketplace
• Accurate Forecasting:
• Maintain forecasting accuracy within plus/minus 10%
• Account hand-off:
• Closed wins will be handed off to the Major Account Manager team after 30 days.

Be Prepared — What You Bring

• Minimum 7 years of successful technology sales, preferably in a hunter role focused on new business acquisition
• References from C-levels in at least 3 accounts where you have successfully broken in with a portfolio of products
• Proven track record of:
• Demonstrated success in meeting and exceeding sales targets
• Opening Fortune 1000 (or like-size) accounts with 6-figure ACV deals
• Building C-level relationships
• Successfully disrupting incumbent technologies and challenging the status quo by successfully selling emerging technologies (i.e. technologies that are not part of an established market)
• Cultivating Partner ecosystems, including channel, hyperscaler, and tech alliances
• Selling a portfolio of products in multi-stakeholder customer engagements (Economic Buyer, CIO, CISO, Finance, Risk/SecOps, etc.)
• Value selling, including using advanced business value assessments (BVA) or ROI models
• Proficient with using CRM software and other sales tools (including by not limited to: , Clari, Highspot, LinkedIn Sales Navigator, ZoomInfo / 6sense
• Excellent communication skills and highly self-motivated
• Work remotely from home office in S. California, AZ, NM, NV, or UT; travel required up to 25%
• Bachelors degree

Be Successful — Your Path

First 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work.

Six Months:

• Be confident delivering POC and webinars, as well as communicating our value proposition to new and existing customers
• Participate in 8-10 customer meetings a week, created through your individual prospecting, partner networking, and pipeline generation in conjunction with the Marketing and BDR team

One Year:

• Have built a target pipeline of 3X your current quota
• Deliver consistent quarterly results against quota attainment
• Have built a network of external champions across your territory and target accounts

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $150K - $160K plus commissions

Ready to Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

#LI-LN1

#LI-Remote

Job Title: Regional Vice President of Sales (East Coast)

Department: Business Development

Location: Remote (Located in San Diego area)

Job Type: Full-time

About Cinnamon

Cinnamon is a healthcare technology company dedicated to improving patient access to care by automating and streamlining patient assistance and affordability workflows. We partner with healthcare organizations and life sciences companies to reduce friction in financial assistance processes, improve data integrity, and ensure secure, compliant exchange of healthcare data. Our mission is to help patients access the care they need faster, with less administrative burden across the healthcare ecosystem.

Role Summary

Cinnamon is seeking a Regional Vice President of Sales focused on direct pharmaceutical manufacturer relationships to drive enterprise growth across a defined territory.

This role is ideal for a senior sales leader with deep experience selling patient access, affordability, adherence, hub services, or healthcare workflow technology to pharmaceutical companies.

The Regional VP will own a regional enterprise quota and be responsible for new logo acquisition and expansion within existing pharmaceutical accounts. The role requires a consultative sales approach and the ability to navigate complex buying groups across brand teams, market access, patient services, and commercial operations.

This is a highly visible role that partners closely with the CEO, Chief Revenue Officer, and product leadership to shape Cinnamon’s direct pharma go-to-market strategy.

Key Responsibilities

Enterprise Sales Leadership

• Own a regional enterprise quota focused on pharmaceutical manufacturers.
• Lead complex consultative sales cycles involving brand teams, market access leaders, patient services organizations, and commercial operations stakeholders.
• Drive new logo acquisition while expanding relationships with existing pharma clients.
• Build and maintain a strong pipeline aligned with revenue targets.

Strategic Account Development

• Develop executive relationships within pharmaceutical companies across commercial, brand, and access functions.
• Identify opportunities where Cinnamon’s platform can improve patient affordability, access workflows, and data exchange across the patient journey.
• Partner with internal leadership on strategic opportunities, pricing strategy, and deal structuring.

Go-To-Market Execution

• Execute Cinnamon’s direct pharma sales strategy within an assigned territory.
• Identify priority accounts and develop targeted account strategies.
• Provide ongoing market intelligence and competitive insights to leadership.

Cross-Functional Collaboration

• Partner with Product, Implementation, and Customer Success teams to ensure successful client onboarding and long-term account growth.
• Collaborate with peer sales leaders to refine messaging, positioning, and sales strategy.
• Maintain disciplined CRM management and accurate revenue forecasting.

Required Qualifications

• 10+ years of enterprise sales experience in life sciences or healthcare technology.
• Proven success selling solutions directly to pharmaceutical manufacturers.
• Experience selling solutions related to patient access, affordability programs, hub services, specialty pharmacy, adherence, or healthcare workflow automation.
• Strong relationships with stakeholders across brand teams, market access, patient services, and commercial operations.
• Track record of closing complex enterprise deals with multi-stakeholder buying groups.
• Experience selling SaaS, technology platforms, or healthcare services into pharma organizations.
• Exceptional executive communication and presentation skills.

What We Offer

• Competitive base salary plus performance-based commission.
• Opportunity to shape and lead Cinnamon’s enterprise pharma sales strategy from the ground up.
• High visibility and close partnership with executive leadership.
• A mission-driven culture focused on improving patient access to care.
• Significant growth and leadership development opportunities as the company scales.

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role to .

Vice President, Regulatory Affairs & Quality

San Francisco Bay Area (Hybrid)

We are partnering with a venture-backed, early-stage medical device company in the San Francisco Bay Area developing a next-generation software-driven surgical platform leveraging AI to transform procedural care.

With strong early momentum and a clear path toward clinical and regulatory milestones, the team is looking to bring on a Vice President of Regulatory Affairs & Quality to build and lead the entire RA/QA function from the ground up.

The Opportunity

This is a true foundational leadership role, reporting directly to the executive team, where you will:

• Own and define the regulatory and quality strategy for a novel AI-enabled medical device platform
• Lead FDA interactions and act as the primary point of contact with the agency
• Drive 510(k) submissions from scratch (including strategy, authoring, and execution)
• Build and scale a fit-for-purpose Quality Management System (QMS) aligned with FDA and ISO 13485
• Partner closely with R&D, Software, Clinical, and Executive leadership to align regulatory pathways with product development
• Prepare the organization for key inflection points including submissions, audits, and early commercialization

What We’re Looking For

• 10–15+ years of experience in Regulatory Affairs / Quality within medical devices
• Proven track record leading 510(k) submissions from concept through clearance
• Strong experience with software-driven / SaMD / AI-enabled technologies
• Deep understanding of FDA regulations, design controls, and QMS implementation
• Prior experience in an early-stage or startup environment (highly preferred)
• Demonstrated ability to operate as a hands-on leader and strategic partner

Why This Role

• Opportunity to own and build the RA/QA function from zero
• Work directly with an experienced leadership team and investors
• Be part of a company tackling a high-impact clinical problem with differentiated technology
• Significant influence on regulatory strategy, product direction, and company trajectory

At Amazfit, design and technology move together.

We create smart wearables that blend elegant form, human-centered function, and cutting-edge innovation — from performance-driven sports watches to lifestyle products that express personal style.

Our mission is simple: help people live healthier, more connected lives through design that feels natural, looks beautiful, and works effortlessly.

Join our passionate design team, where creativity, craftsmanship, and technology come together to shape the future of wearables.

What You’ll Do:

As an Industrial Designer, you’ll take ideas from concept to production — shaping next-generation wearables that define Amazfit’s design identity. You’ll collaborate across disciplines including product management, UX, engineering, and marketing to bring bold, refined ideas to life.

• Create inspiring design concepts through sketching, 3D modeling, and visual storytelling
• Develop details across CMF, ergonomics, and manufacturability with precision and creativity
• Collaborate with mechanical and manufacturing partners to ensure design intent through production
• Explore new materials, finishes, and trends to keep Amazfit products ahead of the curve
• Present ideas clearly through visuals, mockups, and prototypes
• Contribute to the evolution of Amazfit’s design DNA and product strategy

What We’re Looking For:

• 4+ years of experience in industrial/product design (wearables, lifestyle, or consumer electronics preferred)
• A portfolio showcasing creative process, aesthetic sensitivity, and production-ready design
• Proficiency in SolidWorks, Creo or Rhino, KeyShot, and Adobe CC
• Strong understanding of CMF, DFM, and real-world manufacturing constraints
• Deep sense of aesthetics and style, able to contribute to female-oriented design such as rings or jewelry-related projects
• Experience or background in jewelry design is highly preferred
• Proactive, open-minded, and passionate about design and innovation
• Comfortable working in a collaborative, cross-functional environment
• Bachelor’s degree in Industrial Design or equivalent

Bonus Points:

• Experience designing wearable or sports-related products
• Skills in graphic, motion, or interaction design
• Understanding of UI/UX principles

Benefits of Working At Zepp Health:

• Competitive salary, Vacation day, sick day
• Health insurance, Vision insurance, Dental insurance, life insurance
• 401K & Matching
• Year-end Bonus pay
• Other Benefits

Zepp Health is an Equal Opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).

Role: Engagement Manager– Digital Health Experience

Location: Remote (U.S.)

Duration: 6-Month Contract

Working Time Zone: PST (Pacific Time Zone)

Position Overview

We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.

The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.

This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.

Key Responsibilities

• Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
• Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
• Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
• Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
• Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
• Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
• Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
• Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.

Required Qualifications

• Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
• Hands-on experience in project management and platform implementation for consumer-facing digital products.
• Experience driving user engagement, retention, and adoption for mobile or digital applications.
• Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
• Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
• Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.

Preferred Qualifications

• Experience working within digital health, healthcare technology, or healthcare consumer platforms.
• Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
• Experience integrating engagement tools with mobile health applications or digital health platforms.
• Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.

Job Description:

Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)

Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO

Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise

Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.

Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.

Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.

Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.

Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.

Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)

Must know how to work with the Dev team, cross functional teams.

Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and client leaders.

Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.

Preferred:

Be a client face at customer site collaborating with client leadership.

Ability to clearly communicate and understand a technical idea/concept.

Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.

Excellent written and verbal communications skills.

Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.

Capability to work with people in different time zones.

Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.

Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.

Create and maintain detailed documentation.