Information Technology Jobs in Winthrop

Junior Project Manager

At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

Your Tasks

• Coordinate certification projects from initiation through first factory inspection, including tracking file numbers, service agreements, and inspection cycles.
• Monitor annual and quarterly follow‑up service schedules, proactively identifying upcoming renewals, missed inspections, and potential compliance risks.
• Schedule factory inspections in collaboration with clients, inspectors, and PTDEs, confirming readiness and required documentation.
• Maintain accurate records of inspection activities, certification updates, and program documentation to support operational visibility.
• Liaise with PTDEs and certification agencies to track inspection findings, documentation requirements, and program updates.
• Support financial processes by verifying inspection completion, coordinating invoicing, and tracking revenue tied to recurring certification programs.
• Maintain project data in internal systems (such as PSE and SAP), ensuring projects are opened, maintained, and closed according to internal procedures.

Your Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Project Management, Engineering Management, or a related field (or equivalent relevant experience).
• 2–3 years of experience in project coordination, project support, or project management in a technical, engineering, or laboratory environment.
• Strong organizational skills with the ability to manage multiple deadlines and identify risks proactively.
• Clear and professional written and verbal communication skills.
• Proficiency with Microsoft Office applications and project tracking systems.
• Preferred:
• Experience working in regulated, certification, testing, or service‑based environments.
• Ability to collaborate effectively with engineers, technical leads, and customers.
• Ability to work independently while staying aligned with management direction.

What We Offer

• A collaborative team environment within a globally recognized certification and testing organization.
• Opportunities to develop project management capabilities in a technical and compliance‑focused setting.
• Exposure to international certification agencies and industry‑recognized processes.
• A workplace culture that values diverse backgrounds, inclusive communication, and continuous improvement.

Additional Information

• The anticipated annual base pay range for this full-time position is $65,000 - 75,000. Actual base pay will be determined based on various factors, including years of relevant experience, training, qualifications, and internal equity. Additionally, we offer a comprehensive benefits package to employees, including a 401(k) plan with employer match, up to 12 weeks of paid parental leave for birthing parents and 2 weeks for other parents, health plans (medical, dental, and vision), life insurance and disability, and generous paid time off.
• Workplace model: Remote
• We welcome applications from people of all backgrounds, experiences, and perspectives.

Our client, a Union representing ride share drivers is seeing an Administrative Coordinator to join their team.

• The position is long-term temp with the possibility of perm hire.
• The work schedule is Monday – Friday, 9am – 5pm; occasionally requires work outside normal business hours, including some nights, weekends, and holidays.
• The pay rate is $28.00 per hour.

ROLE DESCRIPTION:

We are looking for an administrative assistant to support staff and operations for our Boston Office. Responsibilities include but are not limited to:

DUTIES AND RESPONSIBILITIES:

• Enter New Hire Staff and Terminations, Brigade, into HR Passport (HRP) under the direction of the operations manager.
• Answering ADU hotline and sending emails for organizers to follow up.
• Meet with candidates to assemble New Hire packets, collect documentation and send to Payroll and HR for processing.
• Occasional travel within MA & NJ
• Arrange Travel/Hotel/Car/Train reservations using the Concur system/BCD travel negotiating and ensuring best prices/options.
• Reserve and set up Conference rooms/meeting rooms in the appropriate office space.
• Manage zoom accounts
• Set up calendar invites and meeting schedules
• Handle Logistics for events such as ordering food/beverages, setting up tables, assisting with driver sign-in, parking validations.
• Maintain and order office supply through Amazon or Staples.
• Order union merchandise(swag) for events and rallies from our trusted vendors.
• Process Check Request(s), Invoices for all outside vendors, Brigade/NOTP Expenses using the BP Logix system.
• Submit weekly Timesheets every Friday and follow through with managers for approvals
• Log all Amex Card transactions when used, for the monthly reconciliation.
• Trouble shoot office equipment with the help of IT Union Help Desk.
• Other administrative duties as required.

QUALIFICATIONS AND EXPERIENCE:

• Minimum 2-year experience in an equivalent position.
• Ability to multi-task, prioritize responsibilities and meet deadlines.
• Being well organized and detail oriented.
• Strong professional and calm demeanor, exhibiting tact, and working well with people of diverse economic/cultural backgrounds.
• Proficient computer, database, phone system and other technology skills covering a variety of office equipment.
• Strong interpersonal and communication skills (written and verbal).

Director of Front Office – The Langham, Boston

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Boston is one of the city’s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:

Operational Leadership

• Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
• Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
• Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
• Maintain strong interdepartmental collaboration to resolve service issues efficiently.
• Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).

Staff Management and Development

• Recruit, train, coach, and retain a high-performing Front Office team.
• Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
• Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
• Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.

Guest Relations

• Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
• Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
• Analyze guest feedback to identify trends and opportunities for service improvement.

Financial Management

• Manage the front office budget, control departmental expenses, and drive performance against financial goals.
• Leverage upselling and revenue-enhancing strategies to maximize room revenue.
• Review financial reports and labor forecasts, planning as needed to align with occupancy trends.

Quality Control

• Enforce brand standards and service expectations consistently throughout the department.
• Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
• Follow through on process consistency and accountability, ensuring operational procedures are upheld.

Strategic Planning

• Participate in hotel-wide strategic initiatives and contribute to long-term planning.
• Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
• Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.

Technology and Systems Management

• Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
• Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.

Reporting and Health and Safety

• Ensure compliance with all local health, safety, and fire regulations.
• Train and coach staff in emergency procedures and workplace safety.
• Take corrective action as needed to maintain a secure and safe environment for guests and employees.

Key Competencies & Leadership Attributes

• To excel in this role, the Director of Front Office must demonstrate:
• Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
• Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
• Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
• Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
• People Leadership: Foster trust, communicate with purpose, and inspire a culture.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• Minimum of 5 years in front office leadership within a luxury hotel environment
• Proven experience leading high-performance teams and mentoring junior leaders
• Strong interpersonal, communication, and conflict resolution skills
• Demonstrated ability to make independent, timely, and guest-centric decisions
• Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
• Flexible availability including nights, weekends, and holidays
• Legally authorized to work in the United States

Salary Range:

• $105,000 - $115,000 annually

For more information about the property, please visit:

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

$26.69+ Hourly Salary is $19.00/hour Base + Targeted Commission *Bilingual - Spanish Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Core Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $19.00 Total Target Compensation (Base Pay plus Targeted Commission): $26.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

In this role you will work to provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role.

The Driver will work to deliver items to clients or businesses in a safe, timely manner. This person will be responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Responsibilities include:

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
• Interpret and execute state laws and regulations required when delivering medical cannabis
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept and manifests are returned completed and ready for filing
• Maintaining positive professional relationships with dispensary staff
• Timely and effective communication when issues arise while making deliveries
• Other duties as assigned

Salary

Required Skills

• Must be 21 years or older and pass any and all required pre-employment screenings
• Must have a clean motor vehicle driving record (minor violations may be considered)
• Must have a valid drivers license
• Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
• Basic math skills with the ability to handle cash transactions
• Must be able to sit and drive for extended periods of time while maintaining focus.
• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 50 lbs (100 lbs with assistance) AND must be able to do so with extreme care and caution when working with product.
• Must be able to lift and carry up to 20 lbs

Desired Skills

• Professional knowledge and working experience of cannabis products from a regulated retail or medical distribution center
• Computer skills working within a POS system as well as cash register and payment processing

About Careers in Cannabis

Welcome to the Careers in Cannabis network.

By creating your Careers in Cannabis profile, you take the first step towards finding your next job opportunity and career step in the fast-growing cannabis industry.

Built from the ground up for the industry, the Careers in Cannabis platform is designed to make the process of finding your next gig intuitive. Through our matching technology, you can easily assess your personal fit for various skills and roles across the cannabis industry.

Your profile provides immediate access to good local job openings, and you will be notified of new job openings immediately as companies post to

Harvest the power of the Careers in Cannabis profile to find your fit and your future gig.

Benefits

Equal opportunity employer

Company Description

F.D.R. Consulting Group brings over 20 years of expertise in legal recruitment, specializing in job placements for individual attorneys, practice groups, and facilitating mergers for law firms and corporations.

Role Description

This is a full-time on-site role for a Patent Attorney/Agent/Tech PhD with a background in Biotechnology or Chemistry. The role involves drafting and prosecuting patent applications, conducting patentability, freedom-to-operate, invalidity search/analysis; analyzing technical documents to assist with patent prosecution, counseling, post-grant proceedings, and litigations. Patent Attorneys, Agents and Technology Specialists can be considered in Boston, NY or DC.

Qualifications

• Experience in drafting and prosecuting patent applications and patent preparation
• Strong knowledge of Patent Law and patentability
• Advanced degree (Ph.D. preferred) in Biotechnology, Chemistry, or a related field
• Attorneys should have admission to a Bar and the USPTO
• Patent Agents should be registered USPTO
• Excellent communication skills
• Prior experience in a legal or intellectual property role

Central Processing Supervisor, Core Laboratory - Evening Shift

Location: Boston Teaching Hospital

• Evening Shift: 3p – 11:30p ($3/hr evening diff).
• Must be ASCP certified (or equivalent).
• Sign-on bonus eligible.

Responsibilities:

• Responsible for coordinating the daily operation of the front office of the core laboratory.
• Oversees all Pre and Post analytic activity on the evening shift, in close conjunction with the day shift MT Operations Coordinator, reference lab staff, and other individuals who oversee areas that have an overlapping operating relationship with Central Processing.
• Ensures that all activities, processes and policies are carried out in strict compliance with governmental regulations, licensing agency standards, and hospital policies and procedures.
• Responsible for day-to-day general management including staffing, schedules, payroll, performance management, training, education, development of policy and protocol, compliance, and safety.
• FTE's: 25+/-.
• Reports to the Technical Director of Pre/Post Analytics in the Core Laboratory.

Qualifications:

• MT (ASCP) or equivalent.
• Bachelor’s Degree in Medical Technology or physical sciences.
• 4+ years of hospital laboratory experience, including knowledge of &/or experience with pre/post analytics &/or central processing.
• 1+ years of leadership experience.
• Preferred: experience overseeing non-exempt hourly staff.

Medical Practice Manager

About the Practice

Meeks and Zilberfarb Orthopedics is a premier, 5-star Google-rated surgical practice specializing in sports medicine. We are dedicated to helping athletes and active individuals return to the lifestyles they love. We pride ourselves on a culture of excellence, a professional yet pleasant environment, and a commitment to personalized, high-quality patient care.

The Opportunity

We are seeking a Practice Manager to serve as a strategic partner in our growth. In this role, you will go beyond daily administration to optimize our end-to-end patient journey. You will lead our operational excellence initiatives, ensuring that our internal systems—from surgery scheduling to billing—match the world-class clinical care we provide.

Key Responsibilities

·        Strategic Operations: Lead the implementation of office policies that maximize practice efficiency and patient throughput.

·        Revenue Cycle Management: Billing and coding for surgical procedures, ensuring financial health amidst evolving 2026 reimbursement landscapes.

·        Technology Leadership: Leverage your proficiency in eClinical Works, Athena, or Epic to integrate modern data tools and AI-powered efficiencies into our workflow.

·        High-Stakes Coordination: Manage critical relationships with administrative leaders at Beth Israel Lahey and New England Baptist Hospital.

·        Clinical Support & Oversight: Supervise Medical Assistants, manage DME inventory (boots, braces), and oversee the high-precision scheduling required for surgeries and Independent Medical Exams (IMEs).

·        Compliance Champion: Ensure our 5-star standard is protected through rigorous HIPAA compliance and mandatory staff training.

Qualifications

·        Experience: 3+ years in a medical practice management role

·        Technical Expertise: Mastery of surgical prior authorizations, medical billing/coding, and major EMR systems.

·        Leadership: A proven track record of motivating teams, solving complex operational problems, and communicating with professional empathy.

·        Independence: Ability to act as a self-directed decision-maker who thrives in a fast-paced surgical setting.

·        Serving Patients: Maintaining our excellent patient care experience

What We Offer

·        Competitive Salary: Commensurate with experience

·        Professional Autonomy: A leadership role with a voice in the practice's strategic direction.

·        Premier Location: Beautiful Brookline office accessible via Green C and D lines; paid parking provided.

·        Work-Life Balance: Stable, full-time M–F 8 am – 5 pm schedule.

Immediate need for a talented Project Specialist II. This is a 06+ Months Contract opportunity with long-term potential and is located in Cambridge, MA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06548

Pay Range: $40 - $47/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Role will support improving the way we forecast the resource allocations on projects, internal FTE planning projects, projecting external spend for different projects, actual spend vs. planned spend.
• Reports to the Head of Research Portfolio Execution
• As the Resource Management Support Specialist:
• Business Continuity Support
• Support maintenance of the resource allocation model across Research therapeutic areas and platforms
• Assist with resource demand planning and work package module implementation
• Support tracking of research metrics related to portfolio performance and resource utilization
• Coordinate with Finance Business Partners on budget planning and tracking activities
• Provide regular reports and dashboards for leadership review
• External OPEX Spending Monitoring
• Monitor and track external operational expenditure across Research projects
• Support external vendor and contractor resource management
• Provide insights on external spend patterns and optimization opportunities
• Coordinate with Finance on external spend forecasting and variance analysis
• Resource Planning Support to Research Organization
• Provide direct support to Research teams in utilizing existing resource planning tools
• Support Research teams with data entry, validation, and reporting in planning systems
• Act as first point of contact for resource planning tool questions and issues
• Facilitate adoption of standardized resource planning methodologies.

Key Requirements and Technology Experience:

• Must have experience:- Project coordination, resource management, financial analysis, or related area
• Coordination, monitoring data processes and connecting people to move forward.
• BS Degree + Min of 3+ years of experience
• Bachelor's or Master's degree in life sciences, business administration, finance, or related field
• 3-5 years of experience in project coordination, resource management, financial analysis, or related area
• Strong proficiency in data analysis and visualization tools (Excel, Power BI preferred)
• Understanding of pharmaceutical R&D processes
• Experience with budget tracking and external spend management would be added value
• Strong organizational, analytical, and communication skills
• Ability to quickly learn new systems and processes
• Collaborative mindset with ability to work across multiple teams

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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