Information Technology Jobs in Vienna
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Sr. Full Stack Engineer
Job ID
2025-2140
# of Openings
1
Overview
Currently seeking multiple Full Stack Developers in support of the of U.S. Citizenship and Immigration Services (USCIS) Engineering Support for Identity Services (ESIS), this individual will support Agile Application Development technologies and capabilities in the areas of software development, systems engineering, integration, and test of software applications and infrastructure. Will be skilled with front-end, back-end, and database development. Design and implement full stack cloud solutions to include IaaS, PaaS, and SaaS. Design and deploy computing infrastructure, physical or virtual machines and other resources like virtual-machine disk image library, block and file-based storage, firewalls, load balancers, IP addresses, virtual local area networks. Implement cloud-based platform services for AWS. Implement cloud-based software as service for AWS. Perform DevOps functions.
Key Skills:
- 10+ years of experience with full stack engineering with proficiency in database development/integration as well as server and client application development/integration
- Software developing experience using Python and Java Spring framework
- Experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
- AWS experience required with experience deploying enterprise applications in AWS
- Experience with CI/CD environment tools such as Docker, Jenkins, Ansible, Kubernetes
Responsibilities
- Software development with Python, Java, React, and various scripting languages
- Design data models and web APIs and creation of software tasks from system requirements
- Perform requirements analysis, design, development, unit, and integration testing of software, troubleshooting and debugging of the system
- Immediate responsibilities will include enhancing and maintaining the existing system as well as design, development, and documentation of new features
- Create Git Releases, pull request and code reviews
- Query logs utilizing Splunk and will monitor dashboarding utilizing New Relic
- Usage of Atlassian Tools for day to day tasks within the Scrum process
- Implement web services, data persistence access features and external interfaces
- Partner closely with front-end and database engineers to ensure features are developed holistically
- Follow Agile software development methodology and team architecture standards.
- Will need to be able to read Architecture Diagrams
- Perform test service to improve code coverage, mocking services, test driven development and unit testing
- Will modify Helm Charts, Jenkinsfiles, and Dockerfiles
Qualifications
- MUST BE US CITIZEN
- Bachelor's degree required
- Must be able to obtain and maintain a Public Trust security clearance
- 10+ years expereince in Software Engineering
- Must have experience in Python and Java Spring Framework (Boot, Batch, Data, Security)
- Must have experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
- Experience with design, development, enhancement, troubleshooting and debugging of web applications
- Must have experience in AWS cloud environment and with CI/CD tools (ie. Docker, Jenkins, Kubernetes) for deployment processes, monitoring production environments, and modifying docker/Jenkins files and helm charts
- Experience with scripting languages (Python, Bash, Powershell, Perl) is not required but nice to have
- Understanding of the concept of branching and utilizing technological tools such as Git, VS Code, and/or Rancher to perform
- Experience with creating Git releases, creating pull requests, and reviewing code
- Experience monitoring dashboards utilizing New Relic
- Experience with Splunk to query logs
- Experience with Junit testing preferred
- Experience creating release instructions utilizing JIRA
- Experience developing and integrating complex software systems through the full SDLC
- Experience with Agile Scrum
- Must have strong written and verbal communication skills
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $125,731.00/Yr.
Pyramid Max
USD $188,597.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Android Developer
Ideally local to Bethesda MD.
Pay Rate $75/hr on W2
Job Description:
Takes day-to-day direction from assigned Product Leader/Owner to lead technical workgroups and/or functions as a technical expert. Operates as a key member of the team/squad to resolve and makes decisions on more complex, non-routine service requests with limited to moderate risk. Performs research, analysis, design, creation and implementation of applications to meet current and future user requirements. Defines and creates the next generation of solutions to drive Marriott value. Monitors multiple projects by Service Provider to successful completion, maintaining scope within the time and budget constraints. Creates solutions that serve our business leveraging current and leading-edge technologies in an innovative and impactful manner.
CANDIDATE PROFILE
Education and Experience
Required:
6+ years' experience in software development with expert level expertise in multiple programming languages and methodologies.
5+ years hands-on experience with Android native application development languages, frameworks and tools (e.g., Kotlin, Java)
Undergraduate degree or equivalent experience/certification
Preferred:
Experience developing apps for large, critical user bases
Proficient understanding of Android Architecture components (Jetpack Compose, Data Binding, etc)
Strong architectural mindset and experience working with MVVM/MVI design patterns
Expertise in multithreading techniques and hands on experience with Coroutines or RxJava.
Solid understanding of caching mechanisms, data management and storage solutions (Room, SQLite, etc.)
Excellent knowledge of working with dynamic data using services (e.g., JSON, REST APIs, GQL, etc.)
Experience with unit testing and Android testing frameworks such as Espresso
Experience with Data Modeling, Networking, and Push Notification frameworks
Experience with Android Wear technologies
Experience in Agile software methodologies such as Scrum or SAFe
Experience with DevOps tools such as Git, JIRA, Jenkins, Dynatrace
Active contributions to OSS projects
Relevant technology certifications
Experience with 3rd Party SDK integrations such as Google Maps and other open source libraries
Experience packaging and publishing applications on Google Play
Experience with Android analytics, crash reporting, testing and other peripheral frameworks
Understanding of latest trends in mobile and web technologies
Demonstrated understanding of mobile industry trends, development products and environments as well as best practices for mobile application design and development
Demonstrated ability to anticipate future software engineering opportunities
Technology leadership experience in a sourced environment
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy-to-understand business terms
Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small and Woman Owned Minority Business with GSA Advantage Certification.
We have offices in VA; MD and Offshore development centers in India.
We have successfully executed 100 projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Job Title:ServiceNow Developer Location: McLean, VA (5 Days a week- No Remote work) Long Term Technology Hands on Expertise: 7 years of experience in designing and hands on implementing complex ServiceNow solutions to meet business requirements.
4 years experince in JavaScript, Ajax, XML, JSON, HTML, CSS Job Description The Senior Developer will join the ServiceNow Team and will configure and integrate out-of-the-box ServiceNow solutions, tailoring them to meet unique business needs.
Design, develop, and implement ServiceNow GRC modules in alignment with solution requirements.
Configure the solution UI, including Forms, Fields, Lists, Views, Workspaces, UI Policies, Client Scripts, UI Actions, Dashboards, [and more].
Configure solution workflows, including Business Rules, Scheduled Jobs, Script Includes, Flows, Workflows, Notifications, [and more].
Configure Users, Roles, Groups, and ACLs.
Create, manage, and deploy Update Sets.
Experience importing data into GRC application tables.
Build system integrations using Integration Hub and REST API.
Execute functional component testing on GRC workflows.
Create technical solution documentation.
As a product team member, participate in agile sprints and scrum Ceremonies.
Provide ongoing production and end-user support.
Participate in deployment planning, ensuring adherence to software compliance standards.
Along with your resume, provide: A
- Summary of experience paragraph.
B
- Max 3 projects which he/she has worked on, his/her role and achievements in that role.
Best Regards, Tajuddin M Talent Acquisition Specialist Phone: 7 Email: Web: 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151 HTML, CSS, JAVASCRIPT, XML, JSON, AJAX, GRC, ServiceNow
Hi,
We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.
Title : Enterprise Solution Architect – Telecom
Location : Reston, VA
Relevant Experience (in Yrs.): 6 years
Detailed Job Description:
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field.
• 12+ years of IT experience across architecture, requirements & design, development, testing, or application support.
• 4+ years of MSO/Telecommunications experience with strong functional and technical skills in enterprise BSS systems and solutions architecture.
• 4+ years of experience architecting and designing large scale enterprise solutions.
• 2+ years of experience integrating or implementing complex systems including COTS, SaaS, and third party platforms using industry-standard frameworks and technologies.
• 2+ years of experience working within an architecture group on end to end strategic solutions and roadmaps.
• Deep knowledge of telecom domains including BSS/OSS (CRM, billing, order orchestration, inventory, assurance), AIOps, service assurance, field operations, customer experience, and digital channels.
• Practical experience with GenAI and LLMs (RAG, grounding, prompt engineering, evaluators, guardrails) and traditional ML (forecasting, anomaly detection, NLP, recommendations, CV optional).
• Knowledge of BSS, OSS, IT, and industry standards such as TMF, MEF, ITIL, IETF, IEEE (highly desired).
• Strong communication and interpersonal skills with the ability to communicate effectively with leadership and developers.
• Proven ability to lead large matrix managed technical teams across internal groups and multiple vendors.
• Experience driving and delivering complex full stack end to end solutions with an understanding of how architectural decisions impact delivery.
• Ability to develop solution vision, create solution architecture, and map capabilities to systems, integrations, and technology choices in collaboration with business owners, SMEs, and IT delivery teams.
• Involved across all phases of project lifecycle—from intake through implementation—to ensure solution continuity and alignment with architectural blueprints.
• Participates in feature definition, user story grooming, estimation, solution development, and architecture gap/issue resolution.
• Facilitates and leads requirements analysis and solution design workshops; performs analysis to determine integration and solution needs.
• Engages with business partners, product owners, and stakeholders to understand pain points, translate needs into system requirements, and ensure alignment with architectural vision.
• Accountable for ensuring solutions are well engineered, operable, maintainable, aligned with enterprise architecture, feasible to deliver, and capable of generating expected business value.
• Collaborates closely with IT delivery teams (platform architects, technical leads), release management, and project managers to resolve dependencies and avoid cross project impacts.
• Drives system integration efforts by defining interface specifications, technical design documents, and end to end data flows using established methodologies and tools.
• Actively contributes to implementation tasks, including research, proof of concepts, prototyping, compatibility testing, and new technology evaluations.
• Identifies necessary non-functional requirements (performance, security, operational), and supports the creation of conceptual architecture.
Thanks & Regards
Venkatesh Kundurthi
Team Lead || ASCII Group, LLC
Office: (248)-476-7600
Ext. 104; Direct:
38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Email:
Website:
This is a great opportunity for anyone with construction, fabrication, or trade experience (or just a strong work ethic and willingness to learn) to launch a stable career with growth potential.
What You’ll Do as a Field Technician – Entry-Level (Construction / Data Centers)
As a Field Technician, you’ll:
- Install, assemble, and modify containment systems that improve cooling efficiency in data centers
- Perform specialized cleaning and decontamination of equipment and areas to keep facilities running at peak performance
- Assist with deliveries, organize materials, and maintain tools and equipment
- Follow direction from supervisors to complete tasks safely, accurately, and on time
- Identify and report potential risks, always prioritizing safety
- Represent the company professionally with clients and team members
What We’re Looking For in a Field Technician – Entry-Level (Construction / Data Centers)
- 0–2 years of construction, technician, or trade experience (data center experience is a plus)
- U.S. citizenship or naturalized citizen, 18+ years old
- Reliable transportation to job sites
- Able to pass a background check and drug screen
- Comfortable working at heights, around noise, and in temperatures from 0–100°F+
- Physically able to lift 50 lbs and stay on your feet most of the day
- Positive attitude, strong work ethic, and good communication skills
Schedule & Pay for Field Technician – Entry-Level (Construction / Data Centers)
- Monday–Friday, 6:00 AM to 3:00 PM (overtime available)
- Full-time, on-site role
- Competitive hourly pay with overtime opportunities
- Full training, safety gear (PPE), and on-the-job mentorship provided
Why Join Us?
- Be part of the growing data center industry
- Gain hands-on technical skills with full training
- Work with a supportive team in a professional environment
- Build a career with opportunities for advancement
Apply today and start your career in data center construction with a growing technology company!
Title: Adobe AEM Developer with I/O skills
Location: Bethesda, MD (4 Days Onsite) - Preferred local candidates
Visa: Green Card, US Citizen (H1B also fine if candidate is local)
Job Description:
Key Responsibilities
- AEM Development: Design, develop, and maintain custom AEM components, templates, dialogs, and workflows, ensuring reusability and adherence to best practices.
- Java Backend Focus: Implement robust server-side logic using Java, Apache Sling Models, OSGi services, and Apache Felix.
- Adobe I/O & Integration: Leverage Adobe I/O Runtime (App Builder) to create serverless actions, APIs, and microservices that extend AEM capabilities. Integrate AEM with Adobe Target, Analytics, Campaign, and Launch.
- Headless/SPA Support: Implement modern JavaScript frameworks (React/Angular) and integrate them with AEM using Content Services (GraphQL/JSON).
- Third-Party Integration: Integrate AEM with legacy systems, CRM (Salesforce), DAM, and Commerce platforms.
- Performance & Optimization: Identify and resolve performance bottlenecks in AEM implementations, optimizing dispatcher rules and content delivery.
- Code Quality & DevOps: Participate in code reviews, maintain high standards of testing (Unit/Integration Testing using JUnit/Mockito), and work with CI/CD pipelines.
- Mentorship: Provide technical guidance and mentorship to junior developers.
Required Qualifications
- Experience: 5+ years of hands-on experience in Adobe Experience Manager (AEM 6.4/6.5+ or AEM as a Cloud Service).
- Java Expertise: Solid Java/J2EE development skills (Java 11 or 17+).
- AEM Core Concepts: Deep knowledge of Apache Sling, JCR, OSGi, and Sightly/HTL.
- Adobe I/O Experience: Experience with Adobe I/O Events, Adobe I/O Runtime (serverless actions), and Adobe App Builder.
- Frontend Technologies: Proficiency in HTML5, CSS3, JavaScript (ES6+), and experience with front-end frameworks like React or Angular.
- Build & Version Control: Experience with Apache Maven and Git.
- API Development: Strong experience in designing and consuming RESTful APIs.
Preferred Skills
- Adobe Certified Expert - AEM Developer/Architect.
- Experience with AEM Forms.
- Knowledge of Adobe Marketing Cloud (Analytics, Target, Launch).
- Experience with Cloud-native development (Adobe Managed Services or AEMaaCS).
Job Title: Senior DevOps Engineer – Kubernetes & Platform Engineering
Location: Bethesda, MD
Duration: Direct Hire
Job Description:
We are seeking a Senior DevOps Engineer to join a high-performing Platform Engineering team responsible for building and scaling a secure, multi-cloud infrastructure. This role will focus on Kubernetes (AKS & GKE), CI/CD automation, and Internal Developer Platform (IDP) enablement to improve developer experience and system reliability.
The ideal candidate will have deep expertise in cloud-native technologies, distributed systems, and observability, with a strong focus on automation, security, and scalability.
Key Responsibilities
- Design, build, and manage multi-cloud Kubernetes platforms (Azure AKS & GKE) with a focus on scalability, security, and cost optimization
- Develop and enhance an Internal Developer Platform using Backstage, enabling self-service capabilities and standardized development workflows
- Build and optimize CI/CD pipelines using Jenkins and GitHub Actions (pipelines-as-code, artifact management, environment promotion)
- Orchestrate data and batch workflows using Argo Workflows, ensuring efficient scheduling and execution of complex jobs
- Manage and optimize distributed systems including Kafka, CockroachDB, Couchbase, and Elasticsearch (performance tuning, backup/restore, disaster recovery)
- Implement and maintain observability frameworks using Prometheus, Grafana, and Tempo (metrics, logging, tracing, alerting)
- Develop platform tools and automation using Go, Node.js, or C#/.NET
- Enforce best practices for security, compliance, and reliability, including secrets management, RBAC, and incident response
- Collaborate cross-functionally with engineering teams to improve developer experience and platform adoption
Qualifications
- 5–8+ years of experience in DevOps, SRE, or Platform Engineering
- Hands-on experience with Kubernetes in multi-cloud environments (AKS & GKE)
- Strong experience with CI/CD tools such as Jenkins and GitHub Actions
- Experience with Backstage or Internal Developer Platform (IDP) tools
- Hands-on experience with Argo Workflows (not limited to ArgoCD)
- Strong knowledge of distributed systems (Kafka, CockroachDB/Postgres, Couchbase, Elasticsearch)
- Experience implementing observability solutions (Prometheus, Grafana, Tempo)
- Proficiency in at least one programming language: Go, Node.js, or C#/.NET
Ideal Candidate Profile
- Proven experience building and scaling cloud-native platforms in multi-cloud environments
- Strong understanding of Kubernetes architecture, networking, and security best practices
- Experience driving developer self-service and platform standardization using Backstage
- Hands-on with workflow orchestration and large-scale data pipelines
- Deep understanding of SRE principles (SLOs, SLIs, error budgets, incident management)
- Ability to balance performance, reliability, and cost-efficiency in production systems
- Strong communication skills with the ability to work across engineering and product teams
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. These roles lead and manage VoIP, VoSIP, and legacy voice infrastructure. Support includes endpoint provisioning, IVR programming, and ACD reporting using NetPlus.
Who We're Looking For:
- VoIP Engineers, Telecom Leads, ACD Analysts
- Incumbents encouraged to apply
Clearance: TS/SCI
Certifications: Security+, Avaya/Nortel, NetPlus familiarity
Experience: 10+ years
This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. This role group covers real-time network monitoring, troubleshooting, and automation in a high-stakes classified environment. We're seeking agile professionals who can respond rapidly and lead technically across DoD network and telecom environments.
Who We're Looking For:
- Senior Network Engineers, NetOps Leads, Voice Engineers, Network Admins
- Incumbents encouraged to apply
Clearance: TS/SCI
Certifications: CISSP, CASP, CCIE, RCDD
Experience: 8 to 25 years; Cisco, Avaya/Nortel, Splunk, Ansible, ServiceNow
This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.
This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.
Responsibilities Include:
- Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
- Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
- Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
- Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
- Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
- Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
- Foster a culture of accountability, collaboration, and continuous improvement within the program team.
- Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
- Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
- Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
- Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
- Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
- Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
- Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
- Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
- Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
- Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
- Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
- Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
- Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
- Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
- Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
- Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
- Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
Required Skills, Qualifications and Experience:
- Education/Experience: BA/BS in a technical or managerial discipline.
- Citizenship and Clearance:
- US Citizenship is required.
- Must have and maintain a current DoD Secret clearance.
- Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
- Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
- Experience working in or supporting DoD environments preferred.
- Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
Preferred Qualifications:
- ITIL Foundation or equivalent process management certification desirable.
- IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
Compensation: $110,000 - $130,000
This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.