Information Technology Jobs in Utah

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience:

• Retail Experience is preferred but not necessary

Job Identification 120442

Job Category Store Operations

Locations 951 W 1700 S, Syracuse, UT, 84075, US

Job Schedule Part time

Line of Business Grocery Retail

Banner Name Smith's Food and Drug

Education Level No formal education

Hourly or Salaried Hourly

Groundworks is seeking a talented Production Administrative Assistant to join their team in Salt Lake City, UT!

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome, and positive image of Groundworks. This position handles workflow for customer service calls, production, and service technician interaction. Support administrative needs of a busy customer service-based industry.

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Great customer experiences and service is how we built our reputation. You will be the right fit if you believe in serving people and solving problems.
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

• Competitive Hourly Pay
• Employee Ownership
• Superior training will ensure you start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidays

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset their home. When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history.

Location: West Valley City, UT

Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training which Sally Beauty will go above and beyond to provide. You bring your passion and personality we will do the rest!

Your role at Cosmoprof:

• Build relationships and inspire loyalty.
• Recommend additional and complimentary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure our customers are informed about and enrolled in our Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate our Sally Beauty Culture Values.
• We have a range of different working schedules and hours to suit everyone's needs.

Why you'll love working here:

• The people are creative, fun and passionate about beauty.
• Generous product discount and free sample products.
• You will receive a great education regarding our products.
• You will have ample opportunity for growth.
• You may qualify for one or more of the following medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Requirements:

• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements:

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Identification 17647

Job Category 1RO - Retail Operations

Posting Date 11/08/2024, 11:09 PM

Job Schedule Part time

Locations Taylorsville, UT, United States

Salary Range (If required by law) Starting at $13hr depending on experience

Established AV-rated Business and Estate Planning law firm with offices in St. George, UT and Mesquite, NV is seeking an Attorney for its St. George office. We are looking for a Utah-licensed attorney with 3–5 years of experience in business and transactional law. The ideal candidate will have a distinguished academic record and/or relevant law firm experience.

We offer a supportive work environment and a competitive compensation package. St. George is one of the fastest-growing metropolitan areas in the country, while still maintaining the charm and warmth of a small town. It's an exceptional place to live, offering abundant recreational, cultural, and family-friendly opportunities.

As an equal opportunity employer, our firm makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Our company complies with all federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.

Wholesale Operations Coordinator

Location: Ogden, UT (On-site)

Demand Planning Team | Reports to Demand Execution Lead

Compensation: $60,000 – $70,000 annually, based on experience

Position Summary

The Wholesale Operations Coordinator is the execution backbone of our wholesale planning

function. Where the Wholesale Planner works with retail buyers on assortment strategy and

demand forecasting, this role ensures that what gets planned actually gets delivered — on time,

accurately communicated, and with zero surprises.

This person owns the PO data layer for all wholesale accounts: managing purchase order

accuracy, aligning ship and cancel dates to inbound schedules and warehouse capacity, and

maintaining the operational rhythm that keeps wholesale fulfillment running smoothly. They are

also the primary point of contact for retail buyers on order status, communicating weekly

through structured order memos that provide clear visibility and proactive substitution guidance

when inventory constraints arise.

This role works in close coordination with the Wholesale Planner and reports to the Demand

Execution Lead, who oversees fulfillment operations for the team.

Key Responsibilities

1. Purchase Order Management

• Own the accuracy and maintenance of all wholesale PO data — including quantities,

ship dates, cancel dates, and item-level details — across all key accounts

• Monitor open PO status daily, flagging date conflicts, quantity discrepancies, or data

integrity issues before they become fulfillment problems

• Coordinate PO date adjustments in alignment with inbound shipment schedules and

warehouse receiving capacity, working closely with the Demand Execution Lead to

sequence orders appropriately

• Maintain clean and current PO records in the ERP system, ensuring data is reliable for

planning, finance, and operations teams downstream

• Partner with the Wholesale Planner to ensure order commitments reflect current

inventory availability and demand plan outputs

2. Inbound & Warehouse Coordination

• Track inbound shipments relevant to wholesale account fulfillment, maintaining visibility

into expected receipt dates and flagging delays that could impact ship windows

• Align wholesale ship dates to warehouse receiving and pick-pack schedules,

communicating proactively with the Demand Execution Lead when capacity conflicts

arise

• Flag hot inbounds — shipments that are critical to meeting imminent ship dates — and

coordinate with operations to prioritize receiving and processing accordingly

• Maintain a forward-looking view of what needs to arrive, when, and in what quantity to

support the wholesale order book without disrupting other channel operations

3. Weekly Buyer Order Memos

• Produce and distribute weekly order memos to retail buyers at all key wholesale

accounts, providing a clear and consistent update on order status, expected ship dates,

and any changes since the prior communication

• Proactively identify inventory constraints that affect open orders and develop substitution

recommendations in partnership with the Wholesale Planner — communicating these to

buyers clearly and in advance of ship dates

• Maintain a professional, reliable communication cadence with buyers that builds trust

and reduces inbound inquiries by getting ahead of questions before they arise

• Document buyer responses, acceptances, and substitution decisions, keeping the

internal team informed and the PO record updated accordingly

4. Data Integrity & Operational Reporting

• Serve as the first line of defense for wholesale order data quality — catching errors,

mismatches, and stale records before they surface as fulfillment issues or buyer

disputes

• Support the Wholesale Planner and Demand Execution Lead with regular reporting on

open order status, fill rate, and on-time ship performance by account

• Maintain item-level data hygiene for wholesale accounts including UPCs, pack

configurations, and account-specific requirements that affect order processing

• Flag patterns in order discrepancies, late shipments, or substitution frequency that signal

upstream planning or supply issues worth escalating

Qualifications

Required

• 2+ years in a supply chain, operations coordination, wholesale operations, or order

management role — ideally in a consumer goods or distribution environment

• Strong attention to detail and data accuracy; comfortable managing high volumes of

order-level information without losing precision

• Proficiency in Excel and/or Google Sheets and the ability to work efficiently with

structured data exports from ERP systems.

• Clear and professional written communicator — this role writes buyer-facing memos

weekly and needs to translate operational complexity into clean, readable updates

• Organized and proactive; able to manage multiple open order books simultaneously and

flag issues before they escalate

• Experience with ERP systems (NetSuite or comparable) for PO management and order

data extraction

• Prior exposure to wholesale order management, retail routing guides, or account-specific

compliance requirements

• Familiarity with warehouse operations or inbound logistics coordination

• Experience working directly with retail buyers or customer service teams in a vendor or

supplier context

Preferred

• Bilingual-English and Spanish

How This Role Fits the Team

The Wholesale Operations Coordinator works as the operational counterpart to the Wholesale

Planner. While the Planner owns the forward-looking view — assortment strategy, demand

forecasting, and account productivity — the Coordinator owns the execution layer: ensuring that

orders are accurate, dates are feasible, inbounds are tracked, and buyers are always informed.

Reporting to the Demand Execution Lead, this role is embedded in the day-to-day rhythm of

wholesale fulfillment and serves as the connective tissue between planning outputs, warehouse

operations, and the retail buyer relationship on order status matters.

POSITION: Proposal Manager – Heavy Civil

LOCATION: Orem, UT

JOB SUMMARY:

The Proposal Manager leads WW Clyde’s proposal team and is responsible for the planning, coordination, and production of high-quality proposals across the company. This role manages proposal efforts for DOT transportation pursuits as well as private clients, state agencies, water districts, alternative delivery projects, and other work that requires formal proposals. The Proposal Manager will drive strategy, oversee content development and quality, and ensure that all submittals are compliant, compelling, and aligned with WW Clyde’s brand and values.

Join WW Clyde – Where Your Work Matters

At WW Clyde, we are committed to setting the standard in heavy civil construction, delivering high-quality, complex infrastructure projects across the Intermountain West. Our reputation is built on innovation, integrity, and excellence, reflecting our belief that success is defined not just by what we build, but by how we build it.

Our employees are the driving force behind our success. We cultivate an environment where talent is developed, leadership is fostered, and long-term careers are built. At WW Clyde, you are not just taking a job—you are joining a team that invests in your growth, expertise, and future.

RESPONSIBILITIES:

• Lead, manage, and develop WW Clyde’s proposal team, including assignment of pursuits, workload balancing, and coaching team members.
• Manage proposal efforts for DOT transportation, private clients, state agencies, water districts, alternative delivery projects (design-build, CMGC, CMAR), and other heavy civil pursuits requiring formal proposals or qualifications.
• Lead responses to RFQs and RFPs, including planning, schedule development, strategy meetings, content coordination, layout, and final production.
• Work closely with operations, estimating, business development, and executive leadership to define win strategies, themes, and key messages for each pursuit.
• Oversee the development, review, and refinement of technical content, ensuring proposals are compliant, clear, and client-focused.
• Direct creation and maintenance of proposal resources, including project profiles, resumes, statistics, narratives, photos, and past performance information.
• Coordinate development of interview and presentation materials and support operations teams in preparing for and delivering client interviews.
• Ensure consistency in brand, messaging, and quality across all proposals and marketing materials produced by the proposal team.
• Support the use and continuous improvement of CRM and proposal databases to track opportunities and maintain accurate client and project information.
• Complete other assignments as directed by leadership.

QUALIFICATIONS:

• Minimum 6 years of proposal experience in the heavy civil construction, engineering, or related industry.
• Previous experience serving as a Proposal Manager or in a lead proposal role managing complex, multi-stakeholder pursuits.
• Demonstrated experience with proposals for DOT transportation, public owners, and other infrastructure clients (such as state agencies and water or utility districts); experience with alternative delivery (design-build, CMGC, CMAR) strongly preferred.
• Strong writing, editing, and proofreading skills, with the ability to translate technical input into clear, persuasive proposal content.
• Proficiency in Adobe InDesign and Microsoft Office (Word, PowerPoint, Excel, Outlook); experience with other Adobe Creative Cloud applications and CRM systems is a plus.
• Proven ability to manage multiple deadlines, set priorities, and deliver high-quality work in a fast-paced, deadline-driven environment.
• Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with technical and non-technical staff at all levels.
• Highly organized, detail-oriented, and self-directed, with a strong sense of accountability and ownership.

WHY WORK AT WW CLYDE?

• Competitive compensation and comprehensive benefits, including medical, dental, vision, 401(k) with match, and profit sharing.
• Strong emphasis on training, mentorship, and opportunities to grow into expanded responsibilities and leadership roles.
• A culture grounded in safety, integrity, quality, and long-term relationships.
• The opportunity to contribute directly to major heavy civil and infrastructure projects that shape communities across the Intermountain West.

To learn more about WW Clyde and our projects, visit .

Overview

AmTrust Financial Services is growing fast and looking for a Claims Examiner I to join our Workers’ Compensation team. You’ll investigate and resolve claims quickly and accurately, using strong research and negotiation skills to deliver great results. Prior insurance experience— even outside workers’ comp or commercial lines— and an adjuster license are preferred.

This role is hybrid out of our South Jordan, UT office

Responsibilities

• Assist in reviewing, investigating, and processing incoming claims in accordance with company policies and regulatory guidelines.
• Gather and analyze documentation, statements, and other supporting materials to determine claim validity and coverage.
• Communicate with policyholders, vendors, and internal teams to ensure timely and accurate claim resolution.
• Maintain detailed and accurate claim files and documentation.
• Provide clear, empathetic, and professional customer service throughout the claims process.
• Identify potential subrogation and fraud indicators and escalate as appropriate.
• Support senior adjusters and team members with claim-related tasks and administrative duties.
• Participate in training and development programs to build technical and industry knowledge.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Prior insurance or claims experience preferred.
• Active adjuster license preferred; ability and willingness to obtain licensure required (company-paid training available).
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with professionalism and integrity.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Competence with common office software (Microsoft Office Suite, CRM/claims systems a plus).

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time

The expected salary range for this role is $53,300-$72,000 annual.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations

Join AmTrust Insurance for our Workers’ Compensation Claims Training Program!

Overview

AmTrust is a major player in the commercial P&C market and the third largest workers' compensation provider in the U.S. Our small business insurance product suite continues to expand with Cyber, BOP, Employment Practices Liability Insurance (EPLI), Package and other core coverages and capabilities, including more middle-market and large accounts.

As a Workers’ Compensation Claims Examiner Associate, you'll dive into investigating and resolving employee injury claims. You'll be the key link between injured workers, healthcare providers, employers, and legal teams, ensuring fair and efficient claim handling. Master examination by assessing liability through detailed evaluations, hone investigation skills by interviewing claimants and reviewing medical files and sharpen negotiation tactics for fair claim resolutions. Ultimately, you'll confidently settle claims using your investigative insights.

Note, this is an in-office opportunity out of our South Jordan, UT office

Responsibilities

At AmTrust, we are excited about fostering organic growth and promoting from within! This training program is your gateway to an exciting Claims career journey. Our commitment to your growth doesn't stop when the training ends. AmTrust is dedicated to continually nurturing and training all adjusters to advance their careers in claims. Whether you're eager to climb the ranks in adjusting or aspire to leadership roles, we're here to develop top-notch adjusters and future leaders through this rewarding program!

Qualifications

Requirements

• 4-year degree OR 3 years of relevant experience – ideal candidate for the role is a recent graduate or early-career professional interested in a dynamic, intellectually engaging role.
• Strong analytical, communication, and problem-solving skills.
• Strong organizational abilities and attention to detail.
• Ability to work collaboratively and independently in a fast-paced environment.
• Interest in building a long-term career in insurance or claims management.

Benefits

• 20 Paid Holidays and 18 days of PTO.
• Monday through Friday work schedule – no nights or weekends required.
• 401k Savings Plan
• Medical, Dental and Vision Health Benefits – including spouses and children.
• Internal Wellness Program with yearly discounts and incentives.
• Paid training and State Licensure.

Why Claims?

A Claims career is dynamic and intellectually stimulating, enhancing your skills in policy interpretation, legal understanding, and medical expertise. You’ll collaborate with defense attorneys, engage in trials and mediations, and hone investigative, analytical, and negotiation skills. Exposed to facets like Underwriting, Loss Control, Managed Care, and SIU, Claims opens diverse career paths with technical and leadership growth—perfect for making an impact and building a lasting career.

Why Insurance?

AmTrust provides insurance protection, warranty programs and risk management expertise to small businesses, professional and financial services firms, retailers, and manufacturers worldwide. The insurance industry is vital for economic stability, offering financial protection and career opportunities with $932.5 billion in premiums and 2.98 million US employees in 2024. Careers include Claims, Loss Control, Underwriting, Actuary, and Sales, with resilience to economic fluctuations and skills transferable across sectors.

The expected salary range for this role is $23.00/hr - $28.50/hr.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Medical Support Assistant.

Job Title: Medical Support Assistant (MSA).

DESCRIPTION OF SERVICES:

The Medical Support Assistant is the responsible for the performance and coordination of appointment scheduling.

Responsibilities:

Consistently responds to internal and external customer requests for assistance in a courteous, professional, cooperative, and helpful manner.

Answers the phone within 5 rings and follows appropriate telephone etiquette. Listens attentively to questions and confirms understanding by restating to the caller. Will collect adequate information before transferring a call to nurse, provider, social work, etc.

MSA has general knowledge of use and check in of all patients via Patient Check-in (PCI).

Serves Patient Relations Representative and actively listens to feedback, patient concerns and can self-resolve patient complaints / co-worker concerns in a tactful, professional manner.

Understands the roles and responsibilities of others in the team, participates in team huddles. All employees are expected to be courteous and cooperative and to work to achieve the goals of the clinic. This includes professional, constructive, and open communication with supervisor and other employees. Performance must demonstrate the ability to adjust to change or work under pressure in a professional pleasant manner.

MSA manages and completes assigned work, provides input on work progress and/or impediments, works collaboratively and maintains efficient workflow.

Receives reviews, prepares, and ensures correct punctuation, spelling, grammar, format, styles and oversees the incoming and outgoing correspondence.

MSA will continuously update patient demographics, to include phone number, address, next of kin, emergency contact and insurance capture.

Proficiency and daily use of personal computers, Outlook, Teams, ISS, VISTA, CPRS, PCI, HSRM, PPMS and Consult Tracking Management (CTM).

Proficiency in updating no-shows within 24 hours of appointment. Monitoring incoming and outgoing faxes and mail, in accordance with HIPPA standards.

MSA provides support to patient aligned care team.

Knowledge in use of VA software such as CPRS, ISS, VISTA, CTM, PCI, HSRM, PPMS, and

Advanced MSA is responsible for workflow, completion, and hand-offs for assigned work, for example, the monitoring of two calls and a letter for recall reminders, which may apply to the following reports/metrics NEAR Report, 90 Day Warning Report, Primary Care Management Module, dual enrollment, and any other access related reports.

MSA routinely reviews and uses data from reports used to collaborate with team members for patient appointments and communicates scheduling issues to their supervisor.

Responsible for following scheduling practices, ensuring Veterans are scheduled within the VA guidelines.

Responsible for meeting all Compliance and Business Integrity standards regarding ICB and scheduling accuracy.

Ensure compliance with VA Community Care scheduling processes.

Responsible for meeting all workload requirements and timeliness.

Assess compliance with The Joint Commission (TJC) and other regulatory program review criteria that govern service and ensure that requirements are in place and are compliant as evidenced by both internal and external reviews.

Demonstrate participation and knowledge in the facility’s Compliance and Business Integrity Program to prevent violations of the law as well as maintaining high ethical standards.

Ensure all patients are identified with two appropriate patient identifiers, per policy.

Always maintains computer and IT security. Accepts full responsibility for all transactions under his / her badge, access and verify codes, and protection or equipment, hardware, or software. Uses access security codes only in the performance of official duties.

Accepts full responsibility for protecting electronic and printed files containing sensitive information.

Protects information from unauthorized release, loss, alteration, or deletion, following applicable regulations and instructions in the computer access agreement.

Contractor MSA staff shall complete all mandatory required training per VAMC policy.

Contractor MSA staff shall be aware of all laws, regulations, policies, and procedures relating to Privacy, Confidentiality and HIPPA and comply with all standards.

Contractor shall maintain zero (0) breaches of privacy or confidentiality.

MSA staff shall complete all performance standards within VA guidelines.

REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

U.S citizen

Have a High School education or GED equivalent.

Oral and written proficiency with English

Knowledge of Computer software such as Microsoft Word, Excel, Outlook, and Microsoft Office Suite.

Type at least 50 WPM

Have no health or physical disability restrictions that interfere with the performance of assigned duties.

Knowledge of medical terminology

Minimum 12 months of experience as Medical Support Assistant

Location: Remote – Applicant must reside within 50 miles of Salt Lake City UT, 84148

Schedule: Monday – Friday 8:00am – 4:30pm, MT, excluding federal holidays; contractor personnel will work an 8-hour shift.

Clearance Level Required: Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.

Health and Infection Control Requirements

This position is assigned to a Department of Veterans Affairs (VA) facility and requires compliance with all applicable OSHA healthcare safety standards and VA infection control policies.

Selected personnel must provide documentation of required health screenings, immunizations, and training prior to the start of work. These requirements may include, but are not limited to:

• Tuberculosis (TB) screening / Tdap vaccination / Annual Influenza vaccination (unless medically contraindicated)
• Proof of immunity for Measles, Mumps, Rubella (MMR) and Varicella
• Documentation that the Hepatitis B vaccine has been offered
• Bloodborne pathogen training in accordance with OSHA standards

Documentation must be current and submitted prior to the first duty shift as required by the VA Contracting Officer (CO) or Contracting Officer’s Representative (COR).

JAMISON CORPORATE OVERVIEW:

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.

Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.

Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.

Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.

All applications must be submitted through our application system at: