Information Technology Jobs in Union

Assistant Operations Manager

Job Description:

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Responsibilities:

• Assist operations manager with a team of 16 employees across two shifts.
• Ensure employees adhere to their schedules and perform their duties effectively.
• Serve as the primary point of contact for clients, addressing any concerns or issues promptly.
• Monitor and evaluate employee performance, providing feedback and coaching as needed.
• Conduct regular team meetings to communicate company policies, updates, and goals.
• Assist in training new hires and ensure they understand their roles and responsibilities.
• Handle scheduling, attendance tracking, and shift adjustments as necessary.
• Ensure compliance with airport regulations and safety protocols.
• Maintain records of employee performance, incidents, and other relevant information.
• Collaborate with management to develop and implement operational improvements.
• Must be able to pass PANYNJ badging requirements.

Qualifications:

• Must have similar experience managing multiple employees.
• Associate or bachelor's in business administration degree is preferred
• Ability to work contingent on schedule & operational needs.
• Ability to read, write, speak fluently, and understand the English language.
• Must be fluent in written, verbal, and communication skills.
• Must be fluent in Excel, Microsoft, outlook, etc.

Skills in:

Organizing and leading a Team

Collaboration and consensus building

Analyzing problems and formulating sound conclusions

Handling difficult situations with tact and diplomacy

Organization and strategic development

Written and verbal communication

Benefits:

401(k) matching

Dental Insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are currently seeking a call center professional to join our growing team. The Team Leader will lead a group of call center agents and coach them to provide exceptional customer experiences for our patients. This is a full-time position, working on site Monday – Friday (and every other Saturday with one day off during the week).

The candidate we're looking for will have experience working in a healthcare related call center and managing standard call center metrics. In addition, we seek individuals who value servicing customers and are solutions oriented and positive influencers to their teams and colleagues.

Additional position details:

• Answers agent questions regarding, policies, procedures, best practices or difficult calls. Handles escalated patient calls and general complaints.
• Has experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met.
• Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
• Identifies operational issues and suggests potential solutions to direct report.
• Monitors and evaluates agent performance, provides learning or coaching opportunities, completes fact finding as needed and implements counseling/corrective action when appropriate
• Assist manager with hires, coaches and develops Call Center Agents to respond to patient questions
• Ensures agents understand and comply with all call center objectives, performance standards, and policies.
• Prepares reports and analyzes data to assist in determining call center goals.
• Works with other members of the leadership team and home office to support agents and maximize patient satisfaction.
• Maintains day to day call center operations (schedules, tasks. etc), and correspondence workflows.
• Issues written and oral instructions.
• Prepares and performs individual monthly feedback sessions and associates’ yearly reviews
• Ongoing analysis of procedures and calls to improve call handling and efficiencies.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Conducts/attends various meetings and communicates information directly to team members.
• Reviews timecards, attendance and schedules in accordance with attendance standards
• Ensures that all company practices and policies are adhered to.
• Willingness to work beyond scheduled hours when necessary to support team performance and meet operational demands.

Essential Qualifications

• Accountability
• Adaptability-Flexibility
• Communication
• Customer Focus
• Listening Skills
• Creativity/Innovation
• Problem Solving-Analysis
• Vision & Values
• Collaborative Process-Teamwork
• Dependability
• Knowledge, Skills & Abilities

Technical and Functional

• Ability to provide excellent customer experience, internally and externally
• Ability to handle multiple priorities and exceptional organizational skills
• Excellent verbal and written communication skills
• Must be detail oriented
• Ability to work successfully and collaboratively in a team environment
• Excellent leadership, facilitation and decision-making skills
• Strong problem-solving and analytical skills
• Strong technical proficiency, including experience with Contact Center Phone Softwares, CRMs, Microsoft Office/Excel etc.

Required Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and perform extensive close keyboard and PC work.
• Ability to walk, talk or hear.
• Occasionally required to stand and reach with hands and arms.

Working Environment

• Ability to meet deadlines and attendance standards.
• The noise level in the work environment is usually moderate.
• This classification will be required to sign a confidentiality agreement.

Experience, Education and Certifications Required

Experience Required

• Minimum of 3 years leadership experience preferably in the medical industry with customer service responsibility

Required Educational Level

• Bachelor’s Degree or equivalent work experience

Job Type:

Full-time

Benefits:

• 401(k) with match
• Dental insurance
• Health insurance
• Company Paid Life insurance
• Paid time off
• Vision insurance
• STD/LTD
• Critical Illness

Work Location: Must be able to reliably commute to the office M-F.

Overview

The Treasury Analyst reports to the Director of Treasury Management Services. Provides financial planning and analysis in the conduct of daily treasury activities. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

This position will require a hybrid schedule (Monday - Thursday in office, Fridays remote) in our Jersey City, NJ or Manhattan, NYC office.

The expected salary range for this role is 58,000 - 75,000.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

Responsibilities

• Create payments in Kyriba TMS or bank portal, including but not limited to International and Domestic wires, transfers and ACH's.
• Troubleshoot any payment rejections.
• Decision ACH debit and Positive Pay exceptions.
• Assign missing cash flow budget codes & update budget code rules.
• Manually load BAI files not integrated.
• Validate positive pay reconciliation & troubleshoot any errors.
• Daily Cash Management including cash positioning, cash activity and cash flow trend analysis.
• Create short term TMS cash forecasting via system, importing or manually adding estimated forecasts into TMS and analyze actual to forecast comparisons.
• Recommend and support opportunities for process improvements/cost-saving opportunities.
• Answer team email requests and assist with daily treasury investigations for both external and internal inquiries, including audit requests.
• Ensure compliance with internal controls, policies and procedures of cash management activities and stay abreast of financial markets and banking regulations.
• Assist with Treasury related Internal Audit requests.
• Perform automatic bank reconciliation within Kyriba.
• Assist with Accounts Payables.
• Perform other functionally related duties as assigned.

Qualifications

Required:

• Bachelor's degree preferably in finance, accounting, business OR equivalent work experience.
• Strong quantitative AND risk analysis skills.
• Strong analytical, critical thinking AND financial modeling skills.
• Effective written and verbal communication skills, with demonstrated ability to work as a team player.
• Organized and detail oriented.
• Strong time management and organizational abilities to be able to work in a fast-paced environment with little supervision.
• Must be a self-starter

Preferred:

• Preferred 2-5 years of experience in commercial and trust banking, accounting, treasury OR finance environment.
• Experience using Treasury Management Systems AND Banking Software.
• Knowledge and understanding of Treasury Operations and liquidity management including the ability to read and analyze BAI files and cash flows.
• Proficiency in Excel and PowerPoint.
• Knowledge of the Insurance Industry a plus.
• TMS experience

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Objective: This position is responsible for providing litigation, administrative and legal support to NFC's attorneys. NFC expects that this position will be held by a highly motivated individual who excels in a fast paced, entrepreneurial environment that values top-quality work and positive contributions to the workplace.

Location: Hybrid – work in NFC's Chatham Office a minimum of two (2) days in-office days per week, during onboarding and training there will be a three (3) day in-office per week requirement. Must be flexible and willing to work in person for additional days as needed for coverage and/or other business needs.

Hours: Monday – Friday (9:00AM – 5:00PM); limited overtime as needed

Reports to: Director of Litigation Support Services

Classification: Non-Exempt Position

Essential Functions:

• Prepare Indexes and Chronologies of Events of produced documents (Plaintiff, Defendant, Third-Party)
• Draft legal documents including answers to complaints, other pleadings, motions, certifications, etc.
• Review and gather relevant documents for Motions and other Court submissions
• Organize exhibits for Pleadings and other Court submissions. Coordinate and electronically-file all Pleadings with the State and Federal Courts (knowing associated court rules.)
• Assist with drafting Discovery, Interrogatories, Document Requests, Requests for Admissions, Subpoenas, etc.
• Organize and coordinate document productions (Bates Stamping and, Redaction, etc.)
• Prepare and maintain Privilege Logs
• Prepare documents needed for Depositions and summarize Deposition Transcripts for use by attorneys
• Research relevant information on public records, witnesses, adversaries, arbitrators, mediators, etc.
• Filings and updates to electronic document systems and portals maintained by clients
• Assist with drafting letters to clients
• Assist with drafting Settlement Agreements
• Prepare Mediation Submissions
• Organize and track documents received from clients and the Court
• Conduct computerized and legal research (Internet, Westlaw)
• Format documents
• Conduct E-Discovery searches and uploads
• Format Table of Contents/Table of Authorities
• Proofread and edit documents for grammar, content and redactions
• Track and calendar deadlines, court dates, and document submissions
• High level Trial preparation and support, as needed. (i.e. organize and index trial exhibits and other supporting documents, etc.)
• Litigation Secretarial support as needed
• Unplanned activities – other duties as assigned by direct supervisor

Skills Required

• At least 4 years of Paralegal experience
• Strong understanding of law firm procedures and requirements
• Strong understanding of relevant court rules
• Excellent grammar and proofreading skills
• Strong attention to detail
• Ability to multi-task and plan
• Highly organized
• Strong research skills (including Westlaw, internet, etc.)
• Intermediate to advanced skills in MS Word, Outlook, Excel and PowerPoint

Salary Range: $75K – $95k

The Firm is providing this good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's skills, and years of experience.

Performance and Hours-Based Bonuses: This position is also eligible for an annual discretionary performance-based bonus (percentage of salary).

Benefits: This position is eligible for many additional benefits, including paid time off, sick time, medical and dental benefits, 401K contribution (and matching).

Exciting opportunity to join a top law firm as an immigration paralegal. Hybrid work schedule and strong opportunities for career growth.

Key Responsibilities:

• Assist attorneys in preparing and filing immigration petitions, applications, and supporting documents for employment-based and humanitarian immigration cases (e.g., adjustment of status, asylum, visas, waivers).
• Conduct legal research on immigration laws, policies, and regulations.
• Draft correspondence to clients, USCIS, and other agencies.
• Communicate with clients to gather information and documents, answer basic case-related questions, and provide status updates.
• Organize and maintain case files, ensuring all documents are properly filed and deadlines are tracked.
• Liaise with government agencies
• Monitor changes in immigration laws and update internal processes accordingly.
• Prepare exhibits, forms, and evidence packets for submission.

Requirements:

• Associate's degree or paralegal certificate (required); bachelor's degree in a related field (preferred).
• Prior experience working in an immigration law firm (minimum 1-2 years preferred).
• Strong understanding of immigration processes, including family-based petitions, employment visas, and deportation defense.
• Proficient in Microsoft Office (Word, Excel, Outlook) and case management software.
• Excellent written and verbal communication skills.
• Ability to manage multiple cases simultaneously and work under tight deadlines.
• Strong attention to detail and organizational skills.

Martindale-Avvo is seeking a high-performing Senior Account Executive (SAE) to join our Acquisition Sales organization. This role is designed for experienced sales professionals who excel at consultative, ROI-driven selling in a fast-paced, competitive environment. As an SAE, you’ll be responsible for acquiring new law firm clients, positioning Martindale-Avvo’s suite of digital marketing solutions, and consistently exceeding revenue goals while modeling best-in-class sales execution.

The legal industry is evolving rapidly, and attorneys are looking for trusted partners to help them compete in an increasingly digital-first market. Our Senior Account Executives are at the forefront of this transformation - helping law firms expand visibility, win new clients, and measure ROI through Martindale-Avvo’s marketing and advertising solutions.

What You’ll Do

• Drive new business acquisition through high-volume outbound prospecting, consultative discovery, and tailored solution presentations.
• Lead with ROI and consultative value: position Martindale-Avvo’s advertising, websites, and digital marketing products in a way that connects to firm-specific growth goals.
• Own the full sales cycle: from prospecting and qualifying through discovery, proposal, negotiation, and closing.
• Master pipeline management: maintain disciplined activity, pipeline accuracy, and forecasting within Salesforce.
• Leverage data-driven insights: use metrics, reporting, and market trends to target opportunities and improve client outcomes.
• Negotiate with confidence: handle objections, present competitive differentiation, and close deals at or above minimum pricing thresholds.
• Act as a peer leader: model sales excellence, share best practices and mentor new hire Account Executives.
• Adapt and thrive through change: embrace new sales tools, evolving buyer behaviors, and product launches with agility and resilience.

What You Bring

• Preferred 5+ years of B2B inside sales experience, including 2–3+ years of closing experience with a proven track record of consistently exceeding quota.
• Strong consultative selling skills with the ability to uncover business pain points, articulate ROI, and deliver compelling solution presentations.
• Demonstrated ability to manage a short-to-medium sales cycle (2–6 weeks) while maintaining high activity levels.
• Proven success in new business acquisition — cold calling, objection handling, pipeline creation, and disciplined follow-up.
• Technical proficiency:
• Fluency in Salesforce (or equivalent CRM) - building reports, maintaining pipeline hygiene, and pulling insights for decision-making.
• Strong working knowledge of Outreach or other sales engagement tools.
• Comfort with Google Suite and other productivity platforms.
• Excellent communication skills: professional verbal presence, confident presentations and on-video demos, and polished written follow-up.
• High resilience and growth mindset - competitive, coachable, and committed to continuous improvement.
• Background in digital marketing, SaaS, or SMB marketplaces preferred.

Compensation & Benefits

• Base salary: $70K
• Uncapped commission with OTE $140-180K for top performers
• 3 weeks paid vacation, sick days, paid holidays, and sick leave (where applicable)
• Medical, dental, vision, and life insurance benefits
• 401(k) plan with a company match
• Accessible leadership team and transparent career growth paths
• Recognition programs, performance incentives, and professional development opportunities

About Internet Brands

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

The Sales Account Executive, Occupational Health will be a field-based position focused on the acquisition, ongoing management, and growth of B2B corporate accounts throughout New Jersey and New York. This role partners with employers and organizational leaders to develop Occupational Medicine and Workers’ Compensation services, enhance the quality of offerings, drive departmental growth, and improve the overall employer experience.

Duties and Responsibilities: 

• Communicate the value of CityMD and Summit Health Occupational Medicine and Workers’ Compensation services toB2B corporate clients to drive volume and revenue growth.
• Apply a consultative sales approach to identify client needs and pain points, and provide tailored solutions from the various offerings
• Actively prospect to identify qualified leads, acquire new corporate accounts, and increase business of existing account relationships
• Build and manage new business pipeline and track all activity in Salesforce, allowing for accurate forecasting to hit sales targets
• Manage a portfolio of corporate accounts and strengthen employer relationships through strategic account management, including calls and in-person business review meetings.
• Leverage existing book of business to identify key stakeholders in multispecialty/referral process to expand Workers’ Compensation utilization to Summit Health
• Engage payer and third-party administrator stakeholders to develop key relationships with nurse case managers and adjusters to position Summit Health as their preferred provider network
• Serve as point of contact for corporate accounts, serving as their liaison to CityMD and Summit Health as immediate resource for support
• Conduct meetings with prospective and current clients virtually as well as in the field, including company offices/facilities and CityMD/Summit Health site locations
• Log all activities and lead/account information daily using CRM (Salesforce)
• Meet and/or exceed sales KPIs and goals, defined by leadership, through new business and retention sales efforts
• Work closely with other departments including but not limited to Operations, Academy, Medical Operations, Aftercare, IT, Analytics, Billing and Marketing to meet client needs, drive volume and ensure seamless operation processes for customer experience 
• Participate in special events including but not limited to health fairs, promotional events and conferences
• Leverage corporate account relationships to drive downstream commercial opportunities to CityMD and Summit Health

Qualifications: 

A candidate’s qualifications will include: 

• Bachelor’s degree in business, marketing, public health or other applicable degree preferred  
• 3+ years of experience in B2B sales and/or account management, within industry 
• Excellent oral and written communication and presentation skills 
• Exceptional customer service and interpersonal skills    
• Strong organizational, time-management and prioritization skills  
• Self-motivated, entrepreneurial spirit who takes a proactive approach to business operations   
• Ability to think critically, troubleshoot and solve complex problems in a fast-paced, data-driven environment 
• Self-directed, resourceful and high attention to detail 
• Positive and enthusiastic, and ability to project this around others 
• Interpersonal flexibility to effectively interact with clients and internal and external teams 
• Proficient in CRM (Salesforce) and Microsoft Office (Outlook, PowerPoint, Word, Excel) 
• Occasional travel by car and public transportation is a requirement (approx. 5-10% travel) 
• Travel to conferences and industry events when appropriate (less than 5%)

Physical Requirements 

This job may require, from time to time, repetitive tasks with few breaks. Travel required.  

This is an exempt position. The base compensation range for this role is $75,000 - $92,000 per year depending on experience. At VillageMD, compensation is based on several factors including, but not limited to education, work experience, certifications, location, etc. The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan.

Sales Administrative Assistant

Renewal by Andersen - Cranford, New Jersey

Renewal by Andersen windows is the custom division of Andersen® windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen® was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Our company is looking for an experienced, reliable, and detail-oriented Sales - Administrative Assistant. The ideal candidate is well-organized, professional, and capable of managing their workload and prioritizing tasks. This is an excellent opportunity to join a growing company that offers an upbeat work environment and a competitive salary.

Primary Responsibilities:

- Creating daily, weekly, and monthly reports for our sales management team

- Ordering training materials to ensure the success of our sales team

- Maintain inventory and distribution of training materials.

- Schedule calendar meetings and conference calls for sales management team

- Provide general support to the outside sales team

- Maintain sales representatives’ calendars

- Facilitate special projects

- Occasionally follow up with customers

Qualifications:

- 2+ years of experience in an administrative role

- Superior knowledge of MS Office

- Comfortable multi-tasking under pressure

- High level written and verbal communication skills

- Strong follow-up skills

- Friendly and professional demeanor

- College degree preferred

Compensation and Benefits package:

- Competitive pay of $25-26/hr

- Full insurance package, including medical, dental, vision, and life

- 401(K) with company match percentage

- Student loan repayment program and student tuition reimbursement program

- Employee perks discount program

- PTO, paid holidays, and floating holidays!

Schedule:

- Onsite in our Cranford office

- Monday-Friday, 9:00am-5:30pm or 9:30am-6:00pm

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.