Information Technology Jobs in Timber Pines Florida

Description

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  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
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  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
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  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
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  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
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  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
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  Champion innovation and the adoption of emerging technologies across implementation practices
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  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
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  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
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  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
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  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
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  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
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  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
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  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
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  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
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  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
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  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
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  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
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  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
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  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

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  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
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  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
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  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
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  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
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  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
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  Proven ability to lead cross-functional teams and influence without direct authority
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  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
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  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
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  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
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  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
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  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
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  A deep understanding of and passion for media, news, and current affairs.
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  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
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  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
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  The ability to legally work in the country of hire is required for this position.

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  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
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  Excellent medical, dental, and vision options
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  401(k) matching, life insurance, commuter benefits, and parental leave plans
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  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
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  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

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  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

ABOUT US

Blakely Brown is a meritocratic and niche executive search firm specializing in senior staffing and acquisition services for the Construction and Engineering sectors. We are seeking individuals who are ambitious, competitive, driven, entrepreneurial, and hungry for success. No prior experience within Executive Search is required for the role.

Originally founded in the UK but with a focus on the US market, the company has recently expanded to a new global headquarters in Miami to better serve our growing client base. We bring with us a proven track record of success, supported by an innovative, technology-driven infrastructure that empowers our consultants every step of the way.

Based in Miami, we are at the forefront of revolutionizing the recruitment industry with advanced technology and AI-powered tools. Our cutting-edge platform enables our consultants to work at a level far beyond traditional recruitment firms, delivering rapid team-building solutions and seamless talent acquisition processes. We specialize in working with companies with revenues ranging from $50 million to $5 billion. Our innovative company and culture are designed to empower consultants to excel and redefine the standards of recruitment excellence.

We are expanding quickly and seeking ambitious, driven individuals who are eager to harness technology to make a lasting impact in the Architecture, Engineering, and Construction (AEC) industries. Whether you're new to recruitment or looking to grow within a high-performing environment, Blakely Brown offers unmatched opportunities for career growth, mentorship, and leadership development.

No prior recruitment experience? No problem. We provide comprehensive training, hands-on mentorship, and advanced tools to ensure your success.

WHAT YOU’LL DO:

As an Intern, you will:

• Support our Executive Search Consultants in their clients’ hiring needs and provide customized talent solutions.
• Build strong relationships with candidates to grow your professional network.
• Manage the sourcing and interviewing of candidates.
• Leverage advanced AI tools and data-driven insights to identify and connect with top talent in the AEC market.
• Stay ahead of market trends through research and analysis to deliver exceptional results.
• Collaborate with a dynamic team.
• Manage your research and administrative support efficiently.
• Provide updates to consultants and senior leadership on market development progress.

WHAT WE’RE LOOKING FOR:

• Excellent communication skills, both verbal and written.
• Interest in the AEC industry and enthusiasm for learning new technologies.
• Ambition to excel in a tech-enabled, results-driven environment.
• Ability to manage and prioritize multiple tasks.
• Strong solution focused negotiation skills.
• High energy, and flexible approach to working hours.
• Continuous improvement and innovation.
• Career driven individuals.
• Desire for autonomy and to build a 7 figure book of business.
• Results driven mindset.
• Right to live and work in the US without sponsorship.
• Bachelor’s degree or equivalent preferred.

Hotel Manager

Property: Abbey Hotel by M11

Location: Miami Beach, FL (On-site)

M11 Collection is a hospitality management and operating group focused on high-quality, design-forward hotels with strong operational discipline. We combine technology-enabled operations with hands-on, on-site leadership to deliver consistent guest experiences,

Position Overview

The Hotel Manager is the on-site operational leader. This is a boutique hotel property with 50 rooms.

This role is on-site and accountable for day-to-day hotel operations, guest experience, staff management, maintenance coordination, inventory control, and execution of M11 Collection operating standards.

The Manager works closely with M11’s remote management and customer service teams while serving as the primary on-property decision-maker and escalation point.

Compensation

·        Base Salary: USD $70,000 – $75,000 (commensurate with experience)

·        Status: W-2

·        Bonus: Quarterly revenue and performance-based bonus

·        Benefits: Competitive benefits package (detailed below)

Work Schedule & Availability

·        On-site 5 days per week

-> Off days are primarily conventional weekdays

·        Weekends are a priority during high season

·        Two days off per week, primarily weekdays

·        Must remain reachable on days off

·        Must be able to report on-site in the event of emergencies

·        Required to maintain a contingency plan when away

Key Responsibilities

Front Desk & Guest Operations

·        Provide hands-on front desk support during check-in and check-out peaks

·        Ensure smooth daily hotel operations at a high standard

·        Serve as a visible, approachable on-site leader for guests

·        Assist guests with check-in/check-out guidance and issue resolution

·        Accountable for maintaining high standard for guest experience at the hotel

·        Accountable and proud of Hotel performance

-> Report on opportunities for improvement to management

-> Complete tasks from management for corporate travel, lead management, emailing clients, etc.

-> Encourage positive reviews from clients at checkout

Guest Communications

·        Oversee all guest communications in coordination with remote customer service staff

·        Handle escalations related to chatbots and automated messaging

·        Messaging

-> Respond to guest messages when needed (OTA platforms, SMS, email)

-> Manage inbound and outbound calls to the hotel phone line

-> Inbound and outbound texts / SMS (once routed)

·        Conduct face-to-face guest interactions as required

Calendar & OTA Management

·        Manage and oversee property calendars

·        Assist customer service team with OTA-related tasks (Airbnb, , Expedia, etc.)

·        Coordinate calendar adjustments related to maintenance, repairs, or claims

Property Walkthroughs & Quality Control

·        Conduct full building walkthroughs 2–3 times daily

·        Monitor common areas for cleanliness, safety, and presentation

·        Perform occasional unit spot checks

·        Address issues related to cleanliness, garbage, security, or unwanted guests

Maintenance Management

·        Track and manage maintenance issues using established trackers

·        Coordinate with on-site handyman for day-to-day repairs

·        Hold handyman accountable for performance and response times

·        Schedule and coordinate external technicians for larger repairs

·        Communicate maintenance-related updates with management and customer service teams

·        Coordinate with guests when access or scheduling is required

Claims Management

·        Manage guest claims in coordination with Lead Customer Service

·        Maintain proficiency in claims processing and documentation

·        Complete all administrative steps related to claims

·        Coordinate repairs, deep cleans, or replacements related to claims

·        Work with cleaners, handyman, and external vendors as needed

Storage, Inventory & Supplies

·        Ensure all storage areas are clean, organized, and stocked per protocol

·        Perform linen inventory counts weekly

·        Perform supply inventory counts every 2–3 days

·        Ensure timely procurement and ordering according to M11 protocols

Housekeeping & Laundry Operations (If Not Outsourced)

·        Maintain cleanliness and organization of laundry room

·        Manage laundry staff, manage Housekeeping Staff

·        Ensure proper washing, drying, steaming, and de-staining procedures

·        Ensure high level of cleaning standards are met

·        Enforce M11 linen care standards

·        Even if outsourced, report back to M11 on quality, benchmarks, and updates

Team Management & Leadership

·        Participate in weekly meetings with remote management

·        Provide operational recaps and reporting

·        Train new staff according to M11 protocols

·        Manage hiring and terminations as required

·        Foster a culture of accountability, professionalism, and guest-first service

Systems & Technology

·        Become fully proficient in M11 Collection’s technology stack and operational tools

·        Ensure accurate use of trackers, systems, and reporting tools

Benefits Package

·        Medical insurance (70% employer-paid for employee)

·        Dental and vision insurance

·        Employer-paid life insurance and short-term disability insurance

·        401(k) plan with employer match

·        15 days paid time off plus select paid holidays

·        Cell phone stipend

Ideal Candidate Profile

·        Proven experience as a Hotel Manager or Assistant General Manager

·        Strong operational, organizational, and leadership skills

·        Hands-on, detail-oriented, and comfortable being on-site daily

·        Experience with OTA platforms and modern hotel tech stacks

·        Strong guest service and conflict resolution skills

·        Comfortable managing maintenance, vendors, and inventory

·        Ability to operate independently while collaborating with remote teams

Hotel by M11 Collection is an equal opportunity employer.

Executive Relationship Officer or EXRO (yeah, we made the title up! and you get to write the job description)

This opportunity is for the person who's had success and wants to help build lasting change as a Strategic Pharma Industry Advisor.

Intrigued?

In a nutshell, it's about helping to bring a transformational technology disruptor to market.

Luminari has built a proprietary AI LLM that compresses clinical trial protocol development from an average of 8 weeks to just 8 minutes—WITH regulatory-grade accuracy, trained on 10,000+ FDA submissions. This shift isn't an incremental improvement; it's a fundamental transformation of how drugs reach patients.

We are looking for an Industry Savvy Champion. This opportunity is not 'a job' or 'a consulting gig', not even 'a board member seat' yet. We're looking for someone to champion our effort, open a few key doors, validate us with credibility we haven't had a chance to prove emphatically just quite yet, and help us build something that becomes the STANDARD in Pharma AI.

You Have:

• Launched drugs - you understand the regulatory process from IND to NDA/BLA
• Built or managed clinical operations teams at scale - you've overseen 10+ simultaneous trials.
• Navigated FDA, EMA, and global regulatory agencies- you know how to get things approved.

You're currently interested in:

• The AI revolution, but skeptical of the hype, and you want to see the real product before you commit.

You believe:

• Your decades of experience are worth more than a consulting day rate—they're worth equity in something transformational.

You bring:

• 20+ years in Pharma, biotech, or CROs. You've launched products, navigated regulatory nightmares, built teams, closed partnerships, and probably have a Rolodex that would make a McKinsey partner jealous.
• Motivation beyond money - you're financially stable, maybe thinking about retirement, or already there.
• A legacy mindset - you want to build something that outlasts you.
• A drive where Impact matters more than title - you'd rather change the industry than manage a P&L.

This opportunity is:

·        This is an invitation to co-build the infrastructure that will reshape how the pharmaceutical industry develops drugs.

• Real technology and the product – LumiPath™ is built, it works, and it's demonstrably better than the status quo.
• Real mission - every protocol we help generate gets therapies to patients faster.

The Luminari CRO Team will work behind you:

• An experienced CEO and a team that has over 50 years of deep, aligned pharma experience.
• We are NOT a "couple of Stanford kids who think 'healthcare is broken' and have never filed an IND".
• A Team that has more than a two (2) year head start in AI technology for regulatory solutions.

What you get:

In return, you get equity in what industry analysts believe will become a multi-hundred-million-dollar company, visibility as one of the architects of the AI-powered clinical trial era, and the satisfaction of knowing you helped accelerate therapies to patients who are running out of time. And, oh yes, a way to put the finishing touches on your professional legacy in this space.

How to Start the Conversation

Rather than the traditional resume model, simply send us an email with:

1. Why are you interested in this opportunity, and why now? (75-100 words max, or be different and send a 120 sec. video): You could do many, many other things with your time and credibility. Why are you interested in this role?
2. Tell us about your biggest skepticism (100 words max): What's the thing that makes you think "this probably won't work"? - We'd rather address it upfront.
3. A link to your LinkedIn profile and/or personal website.

Send to:

Subject: "Champion Role - [Your Name] - Let's Talk"

We'll set up a call within 48 hours if there's a mutual fit.

Check us out on the web: Luminari or visit our LinkedIn page: Luminari CRO

Luminari CRO

8 weeks to 8 minutes.

Let's make it the standard.

Lead Millwork Estimator

Build the Best Preconstruction Team in Florida

Location: Miami, FL (In-Person)

Department: Preconstruction / Estimating

Reports to: Founder & CEO

AWM Group is a high-end custom architectural millwork company delivering complex interior environments for luxury residential, hospitality, and commercial projects. As we scale, we are building a world-class preconstruction organization—and we are looking for a senior leader to own and elevate it.

This is not a takeoff-only role. This is a leadership position.

Own and professionalize AWM’s estimating and preconstruction function. This role is responsible for building and leading a scalable, best-in-class estimating department—leveraging people, process, and technology to set a new standard for the millwork industry in Florida.

Your mission:

Department Leadership

• Lead and structure the estimating function
• Define standards, templates, and workflows
• Build a scalable preconstruction system
• Mentor and grow junior estimators

Project Estimating

• Perform detailed takeoffs and pricing for custom millwork
• Analyze drawings, specs, and design intent
• Identify risks, gaps, and constructability issues early
• Develop clear scopes, assumptions, and alternates

Strategic Preconstruction

• Partner with Sales, PMs, Engineering, and Operations
• Align estimates with real production and installation methods
• Improve hit rate without eroding margin
• Build historical cost data and feedback loops

Client & GC Interface

• Support clarifications, value engineering, and precon conversations
• Help position AWM as a professional, reliable partner

• 8–15+ years in architectural millwork estimating
• Deep understanding of custom casework and specialty interiors
• Strong grasp of materials, fabrication, and installation drivers
• Strategic thinker—not just a counter of parts
• Experience building systems and mentoring others
• Clear communicator with leadership presence
• Spanish a plus

Technology & Systems Proficiency (Required)

• Extremely proficient with document-sharing and collaboration platforms
• Fully fluent in:
• Microsoft Office (Excel, Word, Outlook)
• Google Workspace (Docs, Sheets, Drive)
• Comfortable working inside ERP and CRM systems
• Expert user of digital takeoff and markup tools, including:
• Bluebeam Revu (required)
• Other takeoff platforms a plus
• Able to organize, version, and control large volumes of drawings and data with precision

• Full-time, in-person role based in Miami, Florida
• Candidate must live in South Florida or be willing to relocate
• Close collaboration with leadership, engineering, and operations
• Occasional project and factory visits

Base Salary: $110,000 – $150,000 per year

(Commensurate with experience and leadership level)

Performance incentives tied to hit rate, margin quality, and preconstruction excellence.

If you are a senior millwork estimator who wants to build something enduring—not just price jobs—AWM is the place to do it.

Warehouse & Logistics Manager

Operations Department | Miami, FL (On-Site)

About us:

A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.

Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager! This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."

Position Summary:

As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets’ lives.

Core Responsibilities:

• Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
• Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
• Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
• Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
• Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
• Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
• Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
• Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives

Must-Have Requirements:

• Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
• Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
• Technology / WMS aptitude hands on experience with - Warehouse Management Systems (WMS) technical proficiency, WMS implementations, WMS strategy, or optimizations with a WMS, ERP platforms is required for this role. (RF-SMART/NetSuite experience a plus).
• Automation Technologies such as Locus Robotics, AutoStore or similar
• On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
• Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
• Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
• US work authorization - must be legally authorized to work for any US employer without sponsorship requirements

Preferred Qualifications:

• Multi-site warehouse or distribution experience
• Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution

What Makes This Role Unique:

Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems

Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role

Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations

Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.

Selection Process:

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.

Ready to Transform Operations with Us?

If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.

Are you an experienced Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Business Analyst to work at their company in Miami, FL.

Position Summary: First point of contact for technical support inquiries received in the Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of technical requests. Requests consist of treasury, cash management, card and/or depository products, which are being operated by the client through the bank's electronic platform. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Work location is Miami Lakes, FL.

Primary Responsibilities/Accountabilities:

• Serve as a seasoned, proficient technical liaison between our systems to train, educate and support LATAM clients.
• Responsible for interfacing with med/high revenue clients.
• Provide technical systems and software support for the modification, implementation, or conversion of business systems.
• Support the process of translating business needs into formal Business Requirements deliverables.
• Act as liaison between business unit and software, hardware developers, and vendors.
• Participate in the design, development, and implementation of complex applications or systems, often using new technologies.
• Participate as an individual contributor on projects, completing activities as part of a team related to special initiatives or operations.
• Conduct discussions with Clients in a confident manner.

Qualifications:

• Portuguese and English required, Spanish a plus.
• 1-2 years Banking/Financial industry experience.
• 1 year of experience working with customers.
• Oral & Written Communication
• Active Listening
• Time Management
• Critical Thinking
• Relationship Building
• Collaborating
• Quality Assurance
• Problem Solving
• Multitasking (i.e., ability to navigate multiple computer systems while interacting with the customer)
• Microsoft Excel, Outlook, PowerPoint, Word
• Intermediate ability in computer skills.
• IT degree preferred or substantially equivalent experience.
• Preferred 3 years minimum experience with technical support or banking services
• Excellent communications skills, and ability to present to an audience.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
• Comfortable receiving ongoing performance feedback and coaching.
• Comfortable with ongoing change and learning new technology/processes.
• Ability to analyze and resolve customer inquiries.
• Ability to provide a positive customer experience through creative solutions.
• Ability to engage with customers, begin a conversation, build rapport, and handle objections.
• Strong attention to detail

Personal Assistant to Principal, Technology Firm, Miami, Florida

The principal of a technology investment firm is looking for a Personal Assistant to provide comprehensive administrative support, primarily on a personal level with some Executive support. This role will focus on a wide range of responsibilities from the very small, run errands to estate management. The primary goal to make sure his life runs as smoothly as possible. This is a hybrid position at his home a few days a week as needed depending on what is going on. The ideal candidate has at least 5 years of experience supporting a HNW principal and has a “high touch” service mentality.

About the Job:

• Support the principal with all day-to-day matters including personal calendar management
• Anticipate the needs of the principal and liaise with the executive office team and household staff to ensure smooth day-to-day operations.
• Organize and manage personal, domestic/international travel arrangements.
• Provide a broad range of administrative support, run errands, manage cars and insurance, plan dinners/events, personal and professional
• Estate Management; make sure the home runs smoothly and coordinate with contractors/repair people and staff.
• Handle personal correspondence, including emails, letters, and phone calls, prioritizing and responding on behalf of the principal when necessary.
• Expense reporting; Staff payroll management
• Assist with ad hoc projects.
• Off hour availability via cell, within reason.
• Comprehensive health benefits, salary and bonus plan.

About You:

• At least 5 years of experience as a Personal Assistant supporting a high- level executive or HNW principal; Experience in the hospitality space a PLUS.
• Bachelor’s Degree
• Very detail oriented -a true problem solver who can anticipate needs
• High level of integrity and discretion in handling all confidential information
• Excellent Google Suite skills; Tech savvy and interested in keeping up with new technology, AI
• Excellent written and verbal communication skills
• A positive “can do” attitude that understands the “no job too small” mentality

Aircraft Technology, Inc., (ATI), a subsidiary of HEICO Corporation, is an FAA/EASA Part 145 Repair Station. ATI supports a wide range of rotary and fixed wing components found on both commercial and military platforms around the world.

The Quality Manager (QM) will be able to perform comfortably in a fast-paced, deadline-oriented FAA 145 environment. Candidates must demonstrate the ability to successfully execute multiple complex tasks simultaneously; as well as the ability to work effectively both as a team member and independently. The candidate must be capable of quickly learning and using technology concepts and methods to support maintenance operations, with the flexibility to support multiple changing project needs.

• Responsible for the managing of the company's Quality Assurance/Control functions this includes the daily managing of the incoming, in-process, NDT, and final inspection activities.
• Works with Engineering and Production with new repair capability.
• Provides periodic detailed quality reports to the General Manager as requested for use in monitoring progress, annual budgets, staffing, and efficiency.
• Must have a high sense of urgency and the ability to meet schedule requirements.
• Responsible for technical data and ensuring currency.
• Represents the company during customer visits, audits, and meetings.
• Ensures all Quality Control metrics are met.
• Implements systems to minimize downtime by reducing production rework and recalls.
• Must be able to read and understand Service Bulletins, service letters, and Airworthiness Directives approved by the FAA or industry-accepted standard practices.
• Ensures quality processes are followed based on FAA regulations and manual procedures.
• Interprets quality assurance philosophy to key personnel in the organization.
• Establishes inspection procedures for receipt of materials, in-process, and final acceptance activities.
• Responsible for all the reports of Quality inspections, results, corrective actions, and recommended preventive actions.
• Reviews Quality efficiency and approves time.
• Organized and able to prioritize work activities to meet production schedules.
• Recommends tools and equipment to operate the business.
• Responsible for compliance applicable to regulatory requirements.
• Writes, updates, and maintains SOPs (Standard Operating Procedures) for the Quality Assurance Program.
• Manages the outside vendor program.
• Manages inspectors to accomplish inspection activities.
• Ensures that the processes implemented for the Quality Control systems are being maintained.
• Define test standards and specify test equipment and procedures.
• Participate in design review meetings to contribute quality assurance requirements and considerations.
• Supervise and train all members of the quality control department to ensure their expertise and productivity.
• Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
• Works with Customer Service to coordinate inspection and acceptance activities.
• Review Quality requirements with customer representatives to ensure compliance.
• Maintains a working knowledge of government and industry quality standards.
• Review contractually required documentation for accuracy and completeness.
• Performs special assignments related to product support requiring the gathering and analysis of data.
• Establish and maintain calibration procedures for instrumentation to assure traceability of instrumentation.
• Responsible for warranties and customer complaints.
• Audits technical and managerial processes to ensure compliance.
• Manages the scrap program.
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers, and direct reports.
• Manages, develops, and motivates employees.
• Provides education and coaching on the Quality System.
• Responsible make airworthiness determinations on behalf of the company.
• Managers the daily activities of the QC Supervisor.
• Manages the safety program.
• Perform other duties, as required.

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

The Sales Consultant represents Southern Glazer’s in the market as a member of the Southern Glazer’s family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Sales Consultant’s primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the SGWS organization.

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• Analyze data and insights to increase sales, grow customer business, and better achieve objectives
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
• Prioritize sales activities to achieve objectives based on each customer business growth plan
• Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
• Maintain deep knowledge of SGWS products and correctly present and position them in each account
• Propose selling solutions to each customer and win the sale using consultative selling skills
• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Adapt the selling approach based on each customer’s buying styles and individual business needs
• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• Document and maintain account- and customer-specific information in CRM (Proof)
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

• Able to analyze and understand data and information
• Able to leverage SGWS technology to perform duties and responsibilities
• Able to build and structure customer presentations and product proposals
• Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
• Able to consistently achieve results, even under tough circumstances
• Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
• Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
• Able to be nimble in ambiguity; be open to change; embrace innovative ideas
• Team player; works collaboratively with others
• Able to work in a fast-paced, results-driven environment
• Must possess a reliable vehicle, a valid driver’s license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements.
• High School Diploma or GED required
• Able to travel as needed
• Must be at least 21 years of age

• Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• Physical demands with activity or condition for a considerable amount of time include driving throughout the day with segments up to 2 hours
• May require lifting/lowering, pushing, carrying, or pulling up to 48lbs

This position is deemed a safety-sensitive position.  As such, any person who is given a conditional offer of employment will be required to pass a drug test.

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at