Information Technology Jobs in Tenafly
620 positions found
U
Information Technology Professional
🏢 US Navy
Salary not disclosed
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.
Want to start your journey with the Navy?
Apply Now
Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Want to start your journey with the Navy?
Apply Now
Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Not Specified
G
Principal Consultant, Business Intelligence – II - Multiple Positions
✦ New
Salary not disclosed
Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at   and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant, Business Intelligence – II
Skills – Genpact LLC seeks Principal Consultant, Business Intelligence – II (multiple positions) in New York, NY to be responsible for the design, development, testing, optimization, and maintenance of the full range of Business Intelligence (BI) reporting solutions, including the analysis, design, development, and deployment of business intelligence data models, metadata files, dashboards, reports, and subject areas in tools such as OBIEE. Collaborate with the architecture and data analyst team to understand the business requirement and translating them into formal requirements and design documents, establish specific solutions and leading the efforts including programming and testing. Tune reports, loaders, table design, indexes, and stored procedures to deliver required performance. Design and develop complex SQL queries and PL/SQL stored procedures to support large management reporting requirements using Oracle Databases and for data validations. Employ new software technologies consistent with support requirements. Develop and maintain ETL processes that meet project-specific business and technical requirements and those of the overall enterprise data warehouse data integration portfolio. Guide and mentor organization with best practices in report and dashboard design and development. Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing, and other ETL-related activities. Facilitate the development of a corporate data policy that outlines the appropriate data stewardship and data audit requirements, as well as the service-level agreements, to support the appropriate quality and use of information in business and IT processes. Employ Windows and Linux environments, Oracle SQL, PL/SQL, UNIX, shell scripting, Tableau, Informatica Power Center, and OBIA.
Education – Position requires a Bachelor's degree in an Engineering (all), Computer Science, Information Technology, Computer Information Systems, Business Administration, or related field and 5 years of progressively responsible post-Bachelor’s experience in the job offered or related occupation. Foreign degree equivalents are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required. $169,541- $178,018 per year.
Please send resume and cover letter to:
Indicate job code “GPCBIINY0226†when applying.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
The approximate annual base compensation range for this position is $169,541- $178,018. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
“Los Angeles, California based candidates are not eligible for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobiqoTJN. Keywords: Business Intelligence Expert, Location: New York, NY - 10060
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at   and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant, Business Intelligence – II
Skills – Genpact LLC seeks Principal Consultant, Business Intelligence – II (multiple positions) in New York, NY to be responsible for the design, development, testing, optimization, and maintenance of the full range of Business Intelligence (BI) reporting solutions, including the analysis, design, development, and deployment of business intelligence data models, metadata files, dashboards, reports, and subject areas in tools such as OBIEE. Collaborate with the architecture and data analyst team to understand the business requirement and translating them into formal requirements and design documents, establish specific solutions and leading the efforts including programming and testing. Tune reports, loaders, table design, indexes, and stored procedures to deliver required performance. Design and develop complex SQL queries and PL/SQL stored procedures to support large management reporting requirements using Oracle Databases and for data validations. Employ new software technologies consistent with support requirements. Develop and maintain ETL processes that meet project-specific business and technical requirements and those of the overall enterprise data warehouse data integration portfolio. Guide and mentor organization with best practices in report and dashboard design and development. Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing, and other ETL-related activities. Facilitate the development of a corporate data policy that outlines the appropriate data stewardship and data audit requirements, as well as the service-level agreements, to support the appropriate quality and use of information in business and IT processes. Employ Windows and Linux environments, Oracle SQL, PL/SQL, UNIX, shell scripting, Tableau, Informatica Power Center, and OBIA.
Education – Position requires a Bachelor's degree in an Engineering (all), Computer Science, Information Technology, Computer Information Systems, Business Administration, or related field and 5 years of progressively responsible post-Bachelor’s experience in the job offered or related occupation. Foreign degree equivalents are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required. $169,541- $178,018 per year.
Please send resume and cover letter to:
Indicate job code “GPCBIINY0226†when applying.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
The approximate annual base compensation range for this position is $169,541- $178,018. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
“Los Angeles, California based candidates are not eligible for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobiqoTJN. Keywords: Business Intelligence Expert, Location: New York, NY - 10060
Not Specified
A
Senior Platform Engineers
Salary not disclosed
IT: ADP Technology Services, Inc.
seeks Sr Platform Engineers at our New York, NY loc.
to dsgn & architct solns for s/w dvlpmnt probs.
Bach's deg in Comp Sci, Comp Engg, Info Sys, or a rel'd field + 2 yrs of rel'd exp req.
1 year of exp must include: Write Javascript code; Dvlp entrprse grade s/w; Dvlp s/w at scale; Cloud prvdrs incl AWS; Robust test strat emplyng test strat at multiple lyers (incl unit, integn, functn, manual, & auto end to end tests); Intrfcng w/ prod membrs to help dsgn featres; NodeJS; GO; Kubernetes; Front end dev w/ ReactJS; Work w/ Rltnl & NoSQL dbs; & Ablty to break down probs & come up w/ sys dsgn & archit for soln approach.
Annual base salary range for this position is $132,585 to $190,200 per year.
Benefits listed at: /en/life-adp.
To apply, pls respond to req.
274229 at Alt, applicants may mail resume to the following address rfrncng req.
274229, 1 ADP Blvd., MS 248, Roseland, NJ 07068.
JobiqoTJN.
, Location: New York, NY
- 10060
seeks Sr Platform Engineers at our New York, NY loc.
to dsgn & architct solns for s/w dvlpmnt probs.
Bach's deg in Comp Sci, Comp Engg, Info Sys, or a rel'd field + 2 yrs of rel'd exp req.
1 year of exp must include: Write Javascript code; Dvlp entrprse grade s/w; Dvlp s/w at scale; Cloud prvdrs incl AWS; Robust test strat emplyng test strat at multiple lyers (incl unit, integn, functn, manual, & auto end to end tests); Intrfcng w/ prod membrs to help dsgn featres; NodeJS; GO; Kubernetes; Front end dev w/ ReactJS; Work w/ Rltnl & NoSQL dbs; & Ablty to break down probs & come up w/ sys dsgn & archit for soln approach.
Annual base salary range for this position is $132,585 to $190,200 per year.
Benefits listed at: /en/life-adp.
To apply, pls respond to req.
274229 at Alt, applicants may mail resume to the following address rfrncng req.
274229, 1 ADP Blvd., MS 248, Roseland, NJ 07068.
JobiqoTJN.
, Location: New York, NY
- 10060
Not Specified
N
Assistant Professor
Salary not disclosed
New York Institute of Technology has an opening for Assistant Professor in New York, NY, responsible for teaching courses in all aspects of Management Science, Management Information Systems, and Statistics, at both the undergraduate and graduate levels. Ph.D. (or foreign academic equivalent) in Management Science, Information Systems, Data Science, or a closely related field. Must have experience with statistical analysis software such as STATA, R, SAS, and SPSS. Experience with data analysis tools such as Power BI, Tableau, and Python. $74,500- $148,893.38 /yr. Any applicant who is interested in this position should apply to job reference number 2026-4168 at
JobiqoTJN. Keywords: Education - Assistant Professor, Location: New York, NY - 10060
JobiqoTJN. Keywords: Education - Assistant Professor, Location: New York, NY - 10060
Not Specified
H
Lead Consultant - Java/J2EE - Multiple Positions
Salary not disclosed
Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at   and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant - Java/J2EE
Skills – Headstrong Services LLC seeks Lead Consultant - Java/J2EE (multiple positions) in New York NY to be responsible for the design, development, and modification of object oriented enterprise applications developed using primarily Java/J2EE tools on Windows, Linux, and UNIX platforms. Analyze end-user needs to develop application solutions for a range of business operations within the Banking/Financial Services and Healthcare domains. Employ expertise in Java frameworks (Struts, Spring, Hibernate); interfaces and MVC patterns to develop and optimize applications. Will employ Scrum Methodology throughout the system development lifecycle. Execute development tasks within a distributed resources environment (onshore/offshore). Communicate and collaborate effectively with clients and team members to ensure that any gaps between client's business requirements and project's technical requirements are resolved.
Education – Position requires a Master’s degree in an Engineering (all), Computer Science, Sciences, Mathematics, or related field and 2 years of experience in the job offered, a related software engineering, computer programmer, or systems analyst position, or related occupation. Alternatively, a Bachelor’s degree in Engineering (all), Computer Science, Sciences, Mathematics, or related field and 5 years of progressively responsible post-Bachelor's experience in the job offered, a related software engineering, computer programmer, or systems analyst position, or related occupation is also acceptable. Foreign equivalent degrees are acceptable.
Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required.
$150,550 to $158,077 per year.
Please send resume and cover letter to:
Indicate job code “HSLCJJNY0226†when applying.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
The approximate annual base compensation range for this position is $150,550 to $158,077. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
“Los Angeles, California based candidates are not eligible for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobiqoTJN. Keywords: Java Consultant, Location: New York, NY - 10060
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at   and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant - Java/J2EE
Skills – Headstrong Services LLC seeks Lead Consultant - Java/J2EE (multiple positions) in New York NY to be responsible for the design, development, and modification of object oriented enterprise applications developed using primarily Java/J2EE tools on Windows, Linux, and UNIX platforms. Analyze end-user needs to develop application solutions for a range of business operations within the Banking/Financial Services and Healthcare domains. Employ expertise in Java frameworks (Struts, Spring, Hibernate); interfaces and MVC patterns to develop and optimize applications. Will employ Scrum Methodology throughout the system development lifecycle. Execute development tasks within a distributed resources environment (onshore/offshore). Communicate and collaborate effectively with clients and team members to ensure that any gaps between client's business requirements and project's technical requirements are resolved.
Education – Position requires a Master’s degree in an Engineering (all), Computer Science, Sciences, Mathematics, or related field and 2 years of experience in the job offered, a related software engineering, computer programmer, or systems analyst position, or related occupation. Alternatively, a Bachelor’s degree in Engineering (all), Computer Science, Sciences, Mathematics, or related field and 5 years of progressively responsible post-Bachelor's experience in the job offered, a related software engineering, computer programmer, or systems analyst position, or related occupation is also acceptable. Foreign equivalent degrees are acceptable.
Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required.
$150,550 to $158,077 per year.
Please send resume and cover letter to:
Indicate job code “HSLCJJNY0226†when applying.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
The approximate annual base compensation range for this position is $150,550 to $158,077. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
“Los Angeles, California based candidates are not eligible for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobiqoTJN. Keywords: Java Consultant, Location: New York, NY - 10060
Not Specified
H
Developer-ETL & Data Warehouse II (multi positions)
✦ New 🏢 Headstrong Services LLC
Salary not disclosed
Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at   and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Developer-ETL & Data Warehouse II
Skills – Headstrong Services LLC seeks Developer-ETL & Data Warehouse II (multiple positions) in New York NY to be responsible for all the activities related to the analysis, coding, design, and implementation of new or modified application software for data Extraction, Transformation, and Loading (ETL) solutions, including data marts and data warehouses, within the banking, financial services, and insurance domains. Interact with clients to clarify business requirements and key operations, develop technical specifications for software application issues, and resolve emerging problems. Design ETL applications, scripts, queries, reports, and other automated procedures. Regularly employ relevant application development tools, platforms, and methodologies including: ETL Tools (Informatica, Teradata, Oracle SQL Loader), SQL, PL/SQL, Oracle Tools, Crystal Reports, or SSRS. Be the primary liaison linking the onshore and offshore development efforts.
Education – Position requires a Master’s degree in an Engineering (all), Computer Science, Sciences, Mathematics, or related field and 2 years of experience in the job offered, a related software engineering, programmer, or systems analyst position, or related occupation. As an alternative, a Bachelor’s degree in an Engineering (all), Computer Science, Sciences, Mathematics, or related field and 5 years of progressively responsible post-Bachelor's experience in the job offered, a related software engineering, programmer, or systems analyst position, or related occupation is also acceptable. Foreign equivalent degrees are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required.
$189,592 to $199,071 per year.
Please send resume and cover letter to:
Indicate job code “HSDEDWIINY0126†when applying.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
The approximate annual base compensation range for this position is $189,592 to $199,071. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
“Los Angeles, California based candidates are not eligible for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobiqoTJN. Keywords: Database Developer / Programmer, Location: New York, NY - 10060
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at   and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Developer-ETL & Data Warehouse II
Skills – Headstrong Services LLC seeks Developer-ETL & Data Warehouse II (multiple positions) in New York NY to be responsible for all the activities related to the analysis, coding, design, and implementation of new or modified application software for data Extraction, Transformation, and Loading (ETL) solutions, including data marts and data warehouses, within the banking, financial services, and insurance domains. Interact with clients to clarify business requirements and key operations, develop technical specifications for software application issues, and resolve emerging problems. Design ETL applications, scripts, queries, reports, and other automated procedures. Regularly employ relevant application development tools, platforms, and methodologies including: ETL Tools (Informatica, Teradata, Oracle SQL Loader), SQL, PL/SQL, Oracle Tools, Crystal Reports, or SSRS. Be the primary liaison linking the onshore and offshore development efforts.
Education – Position requires a Master’s degree in an Engineering (all), Computer Science, Sciences, Mathematics, or related field and 2 years of experience in the job offered, a related software engineering, programmer, or systems analyst position, or related occupation. As an alternative, a Bachelor’s degree in an Engineering (all), Computer Science, Sciences, Mathematics, or related field and 5 years of progressively responsible post-Bachelor's experience in the job offered, a related software engineering, programmer, or systems analyst position, or related occupation is also acceptable. Foreign equivalent degrees are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required.
$189,592 to $199,071 per year.
Please send resume and cover letter to:
Indicate job code “HSDEDWIINY0126†when applying.
Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
The approximate annual base compensation range for this position is $189,592 to $199,071. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
“Los Angeles, California based candidates are not eligible for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobiqoTJN. Keywords: Database Developer / Programmer, Location: New York, NY - 10060
Not Specified
A
Project Manager
✦ New
Salary not disclosed
Candidates will be disqualified if the following criteria are not met:
- Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
- Work Authorization: US CITIZEN, GREENCARD ONLY, STEM OPT or OPT (with 1.5 years left)
- Onsite
- Local To Englewood Cliffs, NJ or at least 1 hour drive to Englewood Cliffs, NJ
- 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
- Experience with JIRA and Confluence
- Security & Compliance Management: Understanding of cybersecurity fundamentals (encryption, vulnerability management), managing risk assessments and remediation plans
- SDLC, DevOps & CI/CD Awareness: familiarity with CI/CD pipelines, DevOps, and Infrastructure as Code (Terraform/ARM/CloudFormation)
- Quality Assurance & Testing Governance: knowledge of test planning, defect lifecycle, UAT, and release readiness. Understanding of automated vs manual testing and quality metrics
REQUIRED QUALIFICATIONS
- 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
- Experience with JIRA and Confluence
- Excellent oral and written communications; ability to adapt messaging for diverse audiences
- Industry experience in new/interactive digital media and publishing
- Experience in establishing Project Management processes in forming environments
- Strong problem-solving/facilitation skills
- Experience operating and influencing others in a matrix organization
- Cloud & Infrastructure Architecture Understanding: ability to manage security, scalability, high availability, and cost optimization
- Security & Compliance Management: Understanding of cybersecurity fundamentals (encryption, vulnerability management), managing risk assessments and remediation plans
- SDLC, DevOps & CI/CD Awareness: familiarity with CI/CD pipelines, DevOps, and Infrastructure as Code (Terraform/ARM/CloudFormation)
- Quality Assurance & Testing Governance: knowledge of test planning, defect lifecycle, UAT, and release readiness. Understanding of automated vs manual testing and quality metrics
SKILLS & REQUIREMENTS
- Resourceful, proactive, and highly autonomous, with an entrepreneurial mindset and a strong bias toward action
- Detail-oriented, with a proven ability to deliver high-quality, polished work
- Highly organized with strong time management skills, able to manage multiple priorities effectively
- Pragmatic and data-driven, applying sound judgment to decision-making, problem-solving, and continuous improvement
- Strong relationship builder who fosters collaboration and trust across teams and functions
- High emotional intelligence, with the ability to empathize, influence, and navigate diverse perspectives
- Clear and effective communicator, adept at facilitating alignment across diverse stakeholders
- Inspires others through strong leadership skills and a positive attitude toward challenges and opportunities
- Strong critical and independent thinker, skilled at creative problem-solving in complex environments
- Demonstrates strong ownership and accountability, leading by example and motivating others to meet shared goals
Not Specified
C
Sr. AV Project Manager
✦ New
Salary not disclosed
Sr. AV Project Manager
Summary:
We are seeking a highly experienced and technically advanced Sr. AV Manager who can bridge business needs with technical execution. This role requires a strong client-facing professional who can consult on AV strategy, design enterprise-grade systems, manage projects end-to-end, and support installations when required.
The ideal candidate will be equally comfortable presenting AV solutions to executive stakeholders, designing complex video conferencing systems, leading integration teams, and supporting end users in a fast-paced, high-demand environment.
Responsibilities:
60% of the time
- Client & Business Engagement
- AV System Design & Engineering
- Project Management & Leadership
25% of the time
- BoM & Commercial Review
- Operation & Strategic Contribution
- Scope Documentation & Reporting
15% of the time
- Installation Oversight & Technical Support
Actual Product and/or Geographic Responsibilities (if applicable):
- AV consulting, design, manage project, support installation, and end-user support
Required Qualifications:
Education:
- 4-year college degree
Field Of Study:
- Network, Telecom, Audio/Visual
Experience, Knowledge and/or Skills:
Client & Business Engagement
- Serve as the primary AV subject matter expert (SME) for clients and business partners.
- Conduct client needs assessments and recommend scalable AV solutions.
- Confidently present and explain AV technologies, including video conferencing systems and collaboration services.
- Translate business requirements into technical AV designs.
- Maintain strong relationships with customers, vendors, and integration partners.
AV System Design & Engineering
- Design enterprise-level AV systems including:
- Video conferencing rooms (huddle, conference, boardroom, training rooms)
- Collaboration spaces and multi-purpose environments
- Digital signage and integrated AV systems
- Demonstrate deep knowledge of:
- Cisco Systems video conferencing solutions (Room Series, Codec platforms)
- Poly video collaboration systems
- Cisco Webex
- Microsoft Teams
- Zoom
- Design systems with proper signal flow, network integration, DSP configuration concepts, and control systems.
- Ensure interoperability between conferencing platforms and room systems.
Project Management & Leadership
- Lead AV projects from concept through completion.
- Manage internal technicians and/or third-party AV integration partners.
- Develop project timelines, milestones, and resource plans.
- Coordinate with IT, network, facilities, and construction teams.
- Ensure projects are delivered on time, within budget, and aligned with scope.
- Proactively mitigate project risks and resolve technical challenges.
Bill of Materials (BoM) & Commercial Review
- Develop detailed Bills of Materials (BoM) with appropriate AV components.
- Ensure selected equipment aligns with design intent, compatibility, and budget.
- Review vendor quotations and validate technical accuracy.
- Review partner invoices against approved scope and pricing.
- Support procurement processes and cost optimization strategies.
Scope Documentation & Reporting
- Clearly define and communicate full project scope to both clients and AV integrators.
- Produce technical design documentation and system diagrams.
- Prepare project completion reports including:
- Final as-built documentation
- Equipment lists
- Test results
- Client sign-off documentation
- Maintain organized documentation for audit and service continuity.
Installation Oversight & Technical Support
- Oversee and, when required, assist with AV system installation and commissioning.
- Perform system testing, validation, and user acceptance support.
- Provide advanced troubleshooting for video conferencing and AV integration issues.
- Deliver end-user training and ongoing support.
- Provide white-glove executive support when necessary.
Operational & Strategic Contribution
- Establish AV standards and best practices.
- Recommend lifecycle upgrades and technology roadmaps.
- Stay current with emerging AV technologies and collaboration trends.
- Support business development efforts with technical consultation.
Computer Skills:
- Computer skills at level to understand and use MS Word, Excel, and PPT.
Travel:
- 50%
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
Preferred Qualifications:
- 7+ years of experience in AV system design, integration, and project management.
- Proven experience managing enterprise AV deployments.
- Strong understanding of IP-based AV, networking fundamentals, and UC platforms.
- Ability to communicate effectively with executives, engineers, and technicians.
- Experience leading cross-functional teams in high-demand environments.
- Strong documentation and reporting skills.
- Executive-level communication skills
- Technical depth with business acumen
- Strong leadership and decision-making abilities
- Detail-oriented with high accountability
- Ability to thrive in fast-paced, high-pressure environments
- Customer-first mindset
- Korean/English Bi-lingual
Preferred Certifications:
- AVIXA CTS, CTS-D, or CTS-I
- PMP certification is a plus
Pay range is $32-$40 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.
For more information regarding our Privacy Policy, please visit /privacy.
Not Specified
B
Korean Bilingual Sr. Application Developer
✦ New
Salary not disclosed
Korean Bilingual Sr. Application Developer
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate measures client satisfaction vs. expectations.
- Clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions' largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Responsibilities:
- Design, develop, and maintain robust, scalable applications and modules, writing clean, efficient, and well-documented code
- Manage the entire software development lifecycle, including planning, prioritizing, testing, and releases, often using Agile methodologies
- Lead, guide, and mentor junior developers, conducting code reviews and ensuring adherence to best practices
- Work closely with project managers, business analysts, designers, and other engineers to define requirements and deliver innovative solutions
- Implement automated testing, debug issues, troubleshoot complex problems, and ensure application security and performance
- Contribute to high-level application design and database architecture
- Participate in internal and external meetings to gather the business requirements and suggest solutions
- Analyze the business requirements and suggest the best practice to apply to the business requirements
- Write clean code to produce fully functional backend processes and frontend UI modules
- Develop a new or existing system of frontend UI and APIs
- Write unit, integration, and production test scenarios
- Troubleshoot and debug to optimize application performance
- Liaise with the development team to identify and plan new features
- Ensure the developed modules comply with Samsung SDS quality assurance standards
- Research and suggest new technologies, applications, and protocols
- Be an individual contributor when it comes to designing and developing frameworks and critical pieces of code that have a wider impact
- Create detailed technical plans for the execution and implementation of projects
- Be available to answer technical questions, clarifications, and clear obstacles for the team
- Being transparent with the team about challenges, failures, and successes
- Writing development progress reports
Requirements:
- 10+ years of application development experience
- Bachelor's degree in computer science, engineering, or a related field
- Extensive knowledge of Java development. This includes the whole process, from the first line of code to implementation in the production environment
- Deep knowledge of operating systems, including but not limited to
- Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc.
- Proficiency in Java, with a good understanding of its ecosystems
- Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
- Familiarity with different design and architectural patterns
- Skill for writing reusable Java libraries
- Know-how of Java concurrency patterns
- Good understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
- Experience in working with popular web application frameworks like Play and Spark
- Relevant Knowledge of Java GUI frameworks like Swing, SWT, and AWT according to project requirements
- Extensive knowledge of the class loading mechanism in Java
- Experience in handling external and embedded databases such as Oracle, MS SQL, etc.
- Understanding basic design principles behind a scalable application
- Skilled at creating database schemas that characterize and support business processes
- Basic knowledge of JVM (Java Virtual Machine), its drawbacks, weaknesses, and workarounds
- Implementing automated testing platforms and unit tests
- In-depth knowledge of code versioning tools, for instance, Git
- Expertise in continuous integration
- Experience in Java Server Pages (JSP) and servlets, Web frameworks like Struts and Spring
- Web Technologies like HTML, JavaScript, CSS, JQuery
- Abstract classes and interfaces
- Constructors, lists, maps, sets
- File IO and serialization, Exceptions, and Generics
- Java Keywords like static, volatile, synchronized, transient, etc
- Multithreading and Synchronization
- Experience with profiling and debugging Java-based applications and products
- Experience integrating with backend systems preferred, such as ERPs, WMS, OMS, etc.
- Solid knowledge of performance Improvement best practices
- Experience in a similar role would be advantageous
- Willingness to build professional relationships with staff and clients
- Excellent communication, motivational, and interpersonal skills
Not Specified
I
Legal Support Specialist
✦ New
Salary not disclosed
Why This Role Matters
Estate planning is something many people delay because it feels complicated or intimidating. At Client, we are changing that by making the process simple and accessible.
As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.
Many of our users rely on our support team to guide them through the process and ensure their estate planning documents are completed correctly.
You won’t just be answering questions — you’ll be helping families protect their future.
Position Overview
We are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process.
This role is ideal for paralegals, legal assistants, legal studies graduates, or candidates with customer support experience in legal services.
Estate planning experience is a plus but not required.
This position also offers significant growth potential, including opportunities to move into leadership or management roles as the company expands.
Key Responsibilities
• Respond to customer inquiries via phone, email, screensharing and live chat
• Assist users in navigating the client platform and completing estate planning documents
• Help explain estate planning concepts in a clear, non-legalistic way
• Support customers with document-related questions and platform guidance
• Assist with account issues such as login problems, document downloads, and payments
• Escalate complex legal or technical questions to the appropriate internal team
• Document customer interactions in our CRM system
• Help improve FAQs, knowledge base articles, and customer resources
• Provide feedback to product and operations teams based on customer interactions
Qualifications
Preferred but not required:
• Paralegal certification or paralegal experience
• Legal assistant or law firm experience
• Background in legal studies or pre-law programs
• Experience in estate planning, trusts, or probate law
• Customer support experience, especially in legal, fintech, or SaaS environments
Strong candidates will have:
• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to explain complex topics in simple language
• Strong problem-solving ability
• Organizational and multitasking skills
• Interest in estate planning, legal services, or legal technology
• A positive attitude and willingness to learn
Who Thrives at client
The people who succeed in this role tend to be:
• Naturally curious and eager to learn
• Comfortable taking initiative and solving problems independently
• Strong communicators who enjoy helping people
• Interested in growing with a company and taking on more responsibility over time
• Excited about working in a fast-growing legal technology startup
If you enjoy helping people, learning about estate planning, and growing your career alongside a company, you’ll likely thrive here.
Career Growth Opportunity
This position offers significant growth potential as client expands.
Team members who demonstrate strong performance and leadership ability may have opportunities to move into roles such as:
• Customer Support Team Lead
• Customer Experience Manager
• Legal Operations Manager
• Product Support Specialist
We are looking for individuals who want to grow with the company and help shape the future of our support and legal operations teams.
Not Specified
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