Information Technology Jobs in Tempe

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Phoenix, AZ area, and other locations within approximately 45 miles of Phoenix.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Job Summary

Perform sourcing activities as required to develop and maintain an effective supplier base needed to service work orders for EFS. Perform all related Procurement tasks assigned to assist Procurement Supervisor. Develop resources on an ongoing basis as needed to identify potential qualified service providers for all request classes (service categories) required to support EFS operations

Essential Duties & Responsibilities

• Develop resources on an ongoing basis as needed to identify potential qualified service providers for all request classes (service categories) required to support EFS
• Work closely with the Account teams to identify and support needs for emergency sourcing efforts and new potential vendor onboardings
• Communicate with the Senior Buyers regarding the availability of new suppliers available for loading into the VLX
• Communicate with and interview potential suppliers to determine their interest and ability to meet the required supplier qualifications
• Work with the Senior Buyers to send supplier agreements to potential suppliers who have communicated an interest in doing business
• Expedite potential suppliers’ responses
• Review supplier agreement responses to assist in addressing waiver requirements
• Perform supplier negotiations
• Maintain a qualified master supplier database in Ivalua
• Assist with COI (Certificate of Insurance) administration as needed
• Work with Operations personnel and suppliers as necessary to facilitate the completion of work order requirements in a timely and quality-oriented mannerAssist EFS with strategic activities including supplier analysis projects including supplier leveraging opportunities, supplier competitive analysis and supplier performance analysis, supplier utilization, supplier management activities and VLX gap analysis
• Participate in process improvement initiatives
• Interact with ECSC clients to identify opportunities to bring value
• Additional duties as assigned

Qualifications

• Bachelor’s degree from a four-year college or university or equivalent experience
• Two or more years of professional business experience in a service industry. A background in subcontractor development and management and general purchasing experience is preferred
• The successful candidate will need to possess strong communication skills, both written and verbal, with all levels of management. Ability to effectively present information to all levels of management. The successful candidate will need to possess the ability to read, analyze and interpret business documentation including contracts, agreements, work request specifications, financial reports, and regulatory documentation. Ability to read and speak multiple languages would be advantageous
• The successful candidate will need to be proficient in the use of Microsoft Word and Excel, PowerPoint and experienced in the use of business operating systems such as JD Edwards, Corrigo, and Ivalua
• Data Analysis - The successful candidate will need to possess the ability to evaluate and analyze different types of financial and performance-related data.
• Reasoning Skills - The successful candidate will need to possess the ability to solve practical problems and to deal with variables in situations where there is little standardization. Will require the ability to interpret instructions and to understand and interpret conceptual information.
• Organizational Skills - The successful candidate will need to possess the ability to establish priorities and to manage multiple tasks concurrently. Will require the ability to develop clear logical plans and to execute and track plan progress
• Personal Skills - The successful candidate will need to possess the ability to manage conflict, maintain a positive attitude, and be proactive, self-motivated, team oriented and performance oriented.
• This position may require a limited amount of travel including overnight stays if in person meeting in Norristown, PA or Tempe, AZ

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

At Shisler & Associates Insurance, Inc., an American Family Insurance Agency, we’re passionate about protecting our community with personalized insurance solutions that truly make a difference. Our team is built on trust, collaboration, and a shared commitment to serving our neighbors with integrity and care.

We combine diverse backgrounds, strong training, and deep industry expertise to create a workplace where people grow, support one another, and celebrate success together. When you join us, you’re not just joining a company, you’re joining a team that feels like family.

We’re searching for a Sales Assistant who thrives on connection, organization, and being the go‑to support for a high‑performing sales team. This role is based in Fountain Hills, Scottsdale, and Mesa, and plays a crucial part in helping our agents succeed.

You’ll be the first point of contact for new leads—reaching out, gathering essential information, entering details into our system, and scheduling appointments for our sales agents. If you enjoy fast-paced days, meaningful conversations, and being the backbone of a team’s success, this role will feel like a perfect fit.

• Reach out to incoming leads and make a strong, positive first impression
• Collect and enter customer information accurately into our systems
• Schedule appointments and coordinate calendars for our sales agents
• Support customers with questions and guide them to the right next steps
• Maintain organized sales records and assist with follow‑ups
• Contribute to team goals and celebrate shared wins

We’re excited to meet candidates who bring:

• Prior experience in Property & Casualty (P&C) insurance — required
• Strong interpersonal skills and a genuine desire to help people
• Excellent verbal and written communication abilities
• Confidence in supporting sales processes and contributing to growth
• Strong organizational habits and the ability to manage multiple priorities
• A collaborative mindset and comfort in a fast‑moving environment
• Proficiency with computers and the ability to learn new systems quickly
• High school diploma or equivalent (additional education is a plus)
• If you’re ready to bring your P&C experience to a supportive, community‑focused team—and you love being the person who keeps everything running smoothly—we’d love to meet you. This is your chance to grow, make an impact, and be part of something meaningful.

Job Title: Corporate Paralegal – Estates & Trusts

Location (city, state): Phoenix, AZ

Compensation: $55,000 – $60,000 base salary (minimal flexibility) + quarterly performance bonuses (total comp $71,000 – $88,000)

Industry: Financial Services / Legal

Benefits: This position is eligible for health, dental, and vision coverage (75% employee coverage), 401(k) with 5% match and Roth option, paid time off, education support, and award trips for goal achievement.

About Our Client:

Addison Group is hiring on behalf of a stable and growing financial services firm in Phoenix, recognized for its collaborative, people-first culture and low employee turnover. The company has a long history of promoting from within, with senior staff averaging 10+ years, and offers significant career growth opportunities in estate planning, legal document management, and relationship management.

Job Description:

The Corporate Paralegal – Estates & Trusts will prepare and review legally compliant estate planning documents, ensuring accuracy and quality while working closely with service and sales teams. This client-facing role requires exceptional attention to detail, polished communication skills, and the ability to manage multiple priorities efficiently.

Key Responsibilities:

• Draft revocable and irrevocable trusts and other estate planning documents using approved templates.
• Review documents for accuracy, completeness, formatting, dates, names, and grammar before submission.
• Manage assigned caseloads to ensure timely delivery of all legal documents.
• Maintain accurate member records and notes in Salesforce.
• Coordinate with estate planning attorneys as needed.
• Schedule client appointments for document presentations.
• Assist with additional legal and administrative tasks as assigned.

Qualifications:

• High School Diploma or GED required; Bachelor's degree preferred.
• Certified Legal Document Preparer (CLDP) required; Paralegal certification is a plus.
• 2+ years of paralegal experience, preferably in law firms, wealth management, or financial services.
• Prior experience preparing estate planning documents, including revocable and irrevocable trusts.
• Proficiency in Microsoft Office; Salesforce experience is a bonus.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Polished, client-facing communication skills and a professional demeanor.
• Ability to attend two evening events per month.

Nice to Have:

• Experience with or similar wealth management platforms.

Additional Details:

• Employment type: Permanent / Direct Hire
• Schedule: Monday–Thursday 9:00 AM – 6:00 PM; Friday 9:00 AM – 1:00 PM
• Start date: Immediate
• Reporting to: Head of Relationship Management Group

Perks:

• Low turnover with 95% retention rate among senior staff.
• Weekly half-day Fridays to support work-life balance.
• Collaborative, professional, and growth-oriented work environment.
• Opportunities for career advancement in case design, financial services, or relationship management.
• Education reimbursement and ongoing training encouraged.
• Quarterly performance-based revenue share bonuses (~$4,000–$7,000 per quarter).

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

COMPANY DESCRIPTION

Platz Juris, PLLC is a Phoenix-based boutique law practice handling contract law, intellectual property, general business law, and civil litigation across multiple jurisdictions, including Arizona, Kansas, Minnesota, and several federal courts. We are a lean, high-quality practice that values precision, professionalism, and initiative.

ROLE DESCRIPTION

We are seeking an experienced, certified paralegal to join our team on a part-time, remote basis. This is an excellent opportunity for a seasoned litigation paralegal who thrives in a fast-paced, independent environment and wants meaningful, substantive work — not busywork. You will work directly with the principal attorney and play an integral role in the day-to-day operations of the practice. This is a remote, part-time position. We strongly prefer candidates who are based in Arizona, as occasional in-person meetings in the Phoenix area may be required.

What You Will Do

• Conduct legal research across federal and state jurisdictions

• Draft and assist in preparing motions, pleadings, and litigation documents

• Manage PACER filings and federal court docketing

• Provide litigation support under the Federal Rules of Civil Procedure (FRCP)

• Handle calendaring and deadline docketing with precision

• Manage client communications professionally and confidentially

• Perform billing and invoicing functions within CosmoLex

• Maintain and organize case files within CosmoLex Practice Management Software

QUALIFICATIONS

Required:

• Active paralegal certification (CP, CLA, ACP, or PACE equivalent)

• Demonstrated, hands-on experience in federal civil litigation

• Proficiency with PACER and federal court e-filing systems

• Working knowledge of the Federal Rules of Civil Procedure

• Proficiency with CosmoLex practice management software

• Strong legal research and writing skills

• High degree of discretion, accuracy, and independent judgment

• Arizona residency strongly preferred — candidate must be able to meet in person in the Phoenix area on an occasional, as-needed basis

Preferred:

• Experience supporting multi-state litigation (AZ, KS, MN a plus)

• Familiarity with IP and business law matters

• Experience in a solo or small firm setting

WORK ARRANGEMENT

This is a part-time, remote position. Hours are flexible but must align with client deadlines and court schedules. Candidates must have a reliable home office setup and internet connection. We strongly prefer candidates who are based in Arizona, as occasional in-person meetings in the Phoenix area may be required.

HOW TO APPLY

Please apply directly through LinkedIn and include the following:

1. Your resume, and

2. A cover letter that includes a professional biography detailing your paralegal experience, certifications, and specific experience with PACER, CosmoLex, federal litigation, and the FRCP

Applications without both a resume and a cover letter/bio will not be considered. Only short-listed candidates will be contacted.

Equal Opportunity Statement

Platz Juris, PLLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.

DocCafe has an immediate opening for the following position: Physician - Internal Medicine in Arizona.

Make $115 - $125/hourly.

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Scion Staffing has been engaged to conduct a search for Senior Franchise Paralegal for a growing national healthcare services organization operating a multi-unit franchise network. This is a hybrid opportunity located in Scottsdale, Arizona, requiring an in-office presence three days per week.(Tuesday-Thursday).

POSITION OVERVIEW:

Senior Franchise Paralegal - will partner closely with senior legal leadership and cross-functional teams to support franchising operations, contract management, compliance, and risk management initiatives. This role serves as a key bridge between legal strategy and day-to-day business operations, helping translate legal requirements into practical solutions that support responsible growth. The ideal candidate brings strong contract and compliance experience within a fast-paced, multi-unit environment and enjoys collaborating with teams across the organization.

PERKS:

• Competitive salary ranging from $110,000–$130,000 depending on experience

• Comprehensive medical, dental, and vision insurance coverage

• 401(k) plan with company match supporting long-term financial wellness

• Hybrid work schedule with flexibility and collaborative in-office culture

• Paid time off and holidays supporting work-life balance

RESPONSIBILITIES:

• Support franchise transactions including refranchising activity, buybacks, and new business initiatives

• Draft, review, and manage franchise agreements, vendor contracts, amendments, renewals, and related documentation

• Maintain scalable contract administration processes that improve efficiency, organization, and visibility

• Assist with compliance related to franchise operations, healthcare regulations, and data privacy requirements

• Monitor regulatory developments and communicate legal implications to internal stakeholders

• Support litigation and dispute matters involving franchisees, including internal coordination and documentation

QUALIFICATIONS:

• Experience supporting legal operations within a franchised, multi-unit, or highly regulated business environment

• Strong foundation in contract review, compliance, and franchise-related legal matters

• Ability to translate complex legal concepts into practical guidance for non-legal partners

• Excellent organizational skills with the ability to manage multiple priorities simultaneously

• Strong collaboration and communication skills with cross-functional teams

COMPENSATION AND BENEFITS:

Salary range for this opportunity is $110,000–$130,000 annually, depending on experience. The organization also offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and a hybrid work schedule supporting work-life balance.

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

Shape Your Career and Thrive with QPWB

At Quintairos, Prieto, Wood & Boyer, P.A. (QPWB), we believe that success starts with people. As the nation’s largest minority & women-owned law firm, we are proud to cultivate a culture where employees feel valued, empowered, and inspired to grow. We are excited to invite a motivated attorney to join our General Liability team.

This full-time position is not just a job but a path to long-term career growth, competitive compensation, and a supportive environment built on mentorship and collaboration.

Why Join Us?

When you join QPWB, you become part of a team that prioritizes your success and well-being:

• Growth: We invest in your development with tailored mentorship programs, comprehensive training, and a clear pathway for advancement. Whether you want to enhance your skills or step into a leadership role, we support your journey.
• Culture: Our firm thrives on diversity, teamwork, and mutual respect. You’ll join a collaborative environment where every team member’s contributions are valued.
• Compensation: We recognize and reward your hard work with a competitive salary and comprehensive benefits package.

Your Role

As an Attorney in our General Liability practice group, you will play an integral role in the success of our cases, clients, and the firm. Your responsibilities include:

• Legal Research and Writing: Conducts thorough legal research and drafts pleadings, motions, , and other documents under the guidance of senior attorneys or partners.
• Case Preparation: Assists in preparing cases for hearings, trials, mediations, and depositions, ensuring all documentation and evidence are organized and complete.
• Client Communication: Maintains communication with clients to provide updates, gather information, and address concerns, ensuring a professional and responsive relationship.
• Discovery Management: Handles document reviews, prepares discovery responses, and assists in interrogatory and deposition processes.
• Court Representation: Appears in court for routine motions, hearings, or minor trials to represent clients, often with oversight from more senior attorneys.
• Compliance and Risk Assessment: Advises clients on legal rights, obligations, and risks, ensuring compliance with applicable laws and regulations.
• Team Collaboration: Works closely with senior attorneys, paralegals, and legal assistants to execute strategies and meet client objectives.
• Billable Hours and Productivity: Meets assigned billable hour targets through efficient case management and prioritization of tasks.
• Professional Development: Attends continuing legal education (CLE) programs and stays updated on changes in the law and emerging trends in their practice area.
• Commitment to Firm Goals: Demonstrates dedication to the firm's mission, values, and growth by contributing to team projects and firm initiatives.

What You Bring

To excel in this role, you should meet the following qualifications:

• Experience: At least 1-10 years of experience as an attorney, with a focus on
• civil litigation cases are preferred.
• Knowledge: Strong understanding of state and federal laws and regulations related
• to automotive liability.

Skills:

• Exceptional organizational and time-management abilities.
• Proficiency in Microsoft Office Suite and legal software
• Excellent written and verbal communication skills.
• Education: JD from an accredited school
• Admitted to practice in the State of Arizona.
• Personal Qualities: Discretion in handling confidential information, a strong work ethic, and a commitment to teamwork.

What We Offer

At QPWB, we believe in giving back to the team members who make our success possible. Here’s what you can expect as part of our team:

• Competitive Salary: Reflective of your experience, skills, and contributions.
• Comprehensive Benefits:
• Medical, dental, and vision insurance to support your health and well-being.
• 401(k) retirement savings plan with a competitive employer match.
• Generous paid time (PTO) to help you balance work and life.

• Professional Development: Access to mentorship, training, and growth opportunities to help you achieve your career goals.
• Employee Perks: Corporate discount programs, firm-sponsored events, and more to enhance your work experience.
• Work-Life Balance: A flexible, supportive environment that helps you thrive personally and professionally.

Why QPWB?

At QPWB, we’re more than just a law firm—we’re a community of professionals dedicated to excellence, innovation, and making a difference. We celebrate diversity, nurture talent, and believe in treating everyone with fairness and respect. Join a team that is as committed to your success as you are to ours.

Are you ready to take your legal career to the next level? Apply today to become part of the QPWB family and make a meaningful impact in the legal field.

Confidentially meet with your QPWB recruiter here: Meet Your Recruiter

Job ID: 520602

Exempt

Oldcastle InfrastructureTM, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.

Job Summary

The Strategic Commodity Buyer is responsible for buying materials and services, effectively analyzing material inventory, account assignments, pricing, and alternative sources, and ensuring that supply commitments/business needs are met. The Strategic Commodity Buyer supports plant operations with specific procurement related needs, identifies and delivers cost savings opportunities, evaluates suppliers, issues purchase orders for materials, services, and capital expenditures, and manages ongoing supplier interactions on behalf of the plant operations.

Job Responsibilities

• Work with plant ops and commercial teams and ERP to effectively purchase and arrange delivery of materials and services.
• Work with plant operations to clarify specifications, establish source alternatives, increase standardization, and otherwise increase value related to purchases.
• Validate order confirmations, update PO data in ERP, expedite open / late PO's, and communicate open orders status to relevant stakeholders.
• Support manufacturing plants with procurement related affairs including request for quotation, new vendor set up, part number creation, assistance with procurement related systems, onboarding assistance & training of relevant site procurement personnel, and executing any other procurement related matters for the site within its purview.
• Work with Sourcing Team/CRH Commodity Teams to track market conditions, pricing trends, and opportunities to maximize purchasing value.
• Collaborate with plant teams to establish economic order quantities for direct materials.
• Ensure that purchasing decisions and strategies are aligned with the business strategic supply chain objectives.
• Monitor/research order history of similar products purchased to evaluate/track differences in costs, delivery, quality, and performance.
• Be familiar with the supply chain (manufacturing, distribution, delivery, use, service, and disposal) related to the products and services being purchased.
• Support alternate source development for critical commodities to support competitive cost structure within the IPG business unit.
• Manage and facilitate the documentation and approvals for requisitions / purchase orders.
• Work with the supply chain group and plant operations to follow proper contract management.
• Support the vendor data management/vendor master maintenance processes through adherence to established payment terms and identifying the need for new or updated data information.

Job Requirements

• Bachelor's degree preferred with 3+ years of business, purchasing, operations or related experience.
• Experience working with P2P systems, databases/data warehouse applications, ERP systems and / or Microsoft Office applications required.
• Experience with procurement tools, processes, and systems.
• Certified Professional in Supply Management (CPSM) or similar certification desired.
• Experience in manufacturing, building materials, mining or construction sectors would be beneficial.
• Demonstrated commitment to achieving the organization's goals and objectives.
• Ability to work effectively with others.
• High ethical standards.
• Outstanding communication skills.
• Strong analytical and problem-solving skills.
• Strong negotiation skills and ability to work with suppliers.
• Ability to perform under pressure.
• Demonstrated commitment to achieving the organization's goals and objectives.
• Ability to work effectively with others.
• High ethical standards.
• Outstanding communication skills.
• Strong analytical and problem-solving skills.
• Strong negotiation skills and ability to work with suppliers.
• Ability to perform under pressure.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Insurance Agency Customer Service Rep-Commercial Lines

AZ Office

Job Description

POSITION OVERVIEW: $40,000 per year to $55,000 per year

This position is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote

The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.

This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built.

Core Duties and Responsibilities:

Client Service & Support

• Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts
• Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions
• Respond to client inquiries in a timely, professional manner
• Build strong, long-term relationships with clients through consistent, high-quality service

Policy & Account Management

• Process endorsements, renewals, audits, cancellations, and policy changes
• Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs)
• Review policies, confirms endorsements, and binders for accuracy
• Maintain complete and accurate documentation in the agency management system

Renewals & Marketing Support

• Assist with renewal preparation, including gathering underwriting information and documentation
• Support account managers and producers with marketing submissions and proposals
• Track follow-ups, suspense items, and carrier responses

Carrier & Internal Coordination

• Communicate with insurance carriers to obtain policy information, endorsements, and documentation
• Collaborate with producers, account managers, and internal teams to ensure seamless service delivery
• Escalate issues when appropriate to maintain client satisfaction

What You'll Be Supporting

• General Liability
• Business Owners Policies (BOPs)
• Commercial Auto
• Workers' Compensation
• Professional Liability (E&O)
• Property & Umbrella Coverage
• (Experience with small business package policies is a plus)

Qualifications & Skills

Required:

• Active Property & Casualty insurance license
• 2+ years of experience in commercial insurance service or account management
• Strong understanding of commercial insurance coverages and terminology
• Excellent organizational, communication, and customer service skills
• Ability to manage multiple priorities and meet deadlines
• Proficiency with agency management systems (AMS360 experience preferred)

Preferred:

• Experience within the independent agency model
• Familiarity with certificates, endorsements, and renewal workflows

Why Join Us?

• Collaborative, people-first culture
• Opportunity to work with experienced professionals in a growing agency
• Competitive compensation and benefits
• Career development and ongoing training opportunities

Who You Are

You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most.

Essential Physical Requirements

• Must be able to work from a sitting position for extended periods of time.
• Must be willing and able to work in front of a computer monitor for extended periods of time.
• Must be able to work on a standard computer keyboard for extended periods of time.
• Must be able to work in a cubical environment during the workday with limited or no distraction.

Employee Benefits Include:

• Medical Plan
• Dental Plan
• Vision Plan
• 401k
• Live Health Online
• Life Insurance
• Disability
• Supplemental Benefits
• No waiting period to use accrued PTO
• Training
• Employee Assistance Program
• National Discounts & much more!

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization