Information Technology Jobs in Taylor
318 positions found — Page 15
NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.
Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.
If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .
AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.
Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.
Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).
GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.
Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.
Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.
The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.
Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.
Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.
Locations are offered based on the current needs of the service at that time.
Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.
Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.
Collecting, refining, and analyzing strategic and tactical intelligence.
Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.
See the U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.
You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.
Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.
Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.
Highly skilled in writing comprehensive arrest, criminal and incident reports.
Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.
Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.
OR GS-11 Education Substitution for experience: A Ph.D.
or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.
OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.
This will be calculated using your resume and unofficial transcripts submitted with your application.
AND U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.
Your copies must include the expiration and capacity pages of your MMC.
Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.
It cannot be pending additional information for MMLD application process.
You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d), or creditable service covered by Title 5 U.S.C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.
You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.
Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.
If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .
AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.
Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.
Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).
GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.
Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.
Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.
The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.
Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.
Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.
Locations are offered based on the current needs of the service at that time.
Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.
Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.
Collecting, refining, and analyzing strategic and tactical intelligence.
Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.
See the U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.
You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.
Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.
Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.
Highly skilled in writing comprehensive arrest, criminal and incident reports.
Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.
Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.
OR GS-11 Education Substitution for experience: A Ph.D.
or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.
OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.
This will be calculated using your resume and unofficial transcripts submitted with your application.
AND U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.
Your copies must include the expiration and capacity pages of your MMC.
Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.
It cannot be pending additional information for MMLD application process.
You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d), or creditable service covered by Title 5 U.S.C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.
You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
Stampede Ventures provides a diverse portfolio of full-service construction, renovation, and civil work to meet the needs of Government and private sector customers.
We leverage our experience to provide our customers with the best possible pricing and high-quality service on all projects we perform.
Our senior management team has more than 100 years of facility maintenance, repair, renovation and construction experience, primarily serving the U.S.
Government.
About this position: Senior Proposal Manager Location – Detroit, MI The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job.
Other duties may be assigned.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Applicants will be notified via phone or email within ten (10) business days of submittal.
Essential Duties & Responsibilities Manages proposal development submissions to include responses to Sources Sought and Requests for Information, briefings, proposals, evaluation notices, and final proposals.
Manages multiple proposals, leading proposal resource personnel to include subject matter experts, writers, graphic artists, editors, reviewers, teaming partner participants, and production personnel in the development of the proposal.
Interfaces with Government Contracting Officials regarding solicitation questions, processes, submittals, negotiations, awards, and debriefs.
Coordinates non-disclosure agreements (NDAs) and Teaming Arrangements (TAs) with the Contracts staff.
Thoroughly reviews solicitation to develop Proposal Management Plan, to include outlines, compliance matrices, schedules, proposal contact list, questions format, and volume templates.
Directs planning, writing, editing, graphics development, reviews, production, and shipping of assigned proposals.
Schedules and directs data calls, status meetings, and Pink/Red/Gold teams as appropriate.
Coordinates and participates in proposal strategy development and directs the process of integrating and capturing the bid strategy in the proposal.
Is hands on with document development, including formatting; writing; editing; development of graphics, tables, covers and tabs; and proposal production and shipping.
Writes cover letters, executive summaries, resumes, and position descriptions, technical sections, past performance volumes, management plans, contract fact sheets, and Sources Sought and Request for Information responses.
Coordinates and develops responses to prime contractor data calls.
Facilitates the synchronization of technical and cost by working closely with cost developers to match technical volume organizational, staffing, and equipment/material narratives with the price proposal.
Leads organization of the cost volume, by completing required forms, and gathering required DCAA contact, Accounting System, Small Business and Financial status, and Teaming documents, along with other cost volume requirements.
Assists the cost staff with editing of pricing narratives and formatting and organization of the cost volume spreadsheets.
Works with other proposal staff as a team, assisting in a supporting role on projects assigned to others when needed.
Occasional travel may be required.
Research, maintain, and communicate any Government issued changes, amendments, or additional documentation associated with a RFP.
Track and coordinate opportunities on and GovWin.
Other duties as assigned by management.
Required (Minimum Necessary) Qualifications Advanced knowledge of the principles, methods, and practices associated with proposal development in a Government contracting environment.
Technical writing expertise required and graphic design ability a plus.
Demonstrates effective interpersonal skills as well as excellent oral, written communication, and time management skills.
Must be analytical with attention to detail, task-oriented, self-motivated and have the inherent ability to multitask, work under pressure, and meet deadlines and work as a team member.
Must be proficient with MS Office Suite Programs: Publisher, Word, PowerPoint, and Visio; have a working knowledge of Excel and Project; and have experience with Desktop Publishing.
At least 4 years of experience managing proposals in a large-proposal Government contracting environment.
Formal proposal workshop training such as that provided by Shipley Associates.
Knowledge, Skills, Abilities, and Other Characteristics Knowledge of the principles and practices of personnel management, leadership, motivation, supervision, conflict management, and implementation of company-wide policies & procedures.
Strong technical writing skills and working knowledge of the administrative research, techniques and methods of informative report preparation.
Working knowledge of project organization, coordination, management, and controls.
Able to analyze problems quickly and accurately and adopt effective courses of action.
Demonstrates exceptional written, oral, interpersonal and presentation skills and the ability to effectively interface with Customers, Consultants, Teaming Partners, Fellow Staff, and Senior Management.
Ability to review or check the work products of others to ensure conformance to standards.
Ability to travel as work load and schedule demands.
Preferred BA/BS in Communications, Marketing, English, or Journalism preferred or equivalent experience.
Experience responding to Federal RFPs for the DoD, USACE, NAVFAC, USAF, BOR and/or GSA.
Supervisory Responsibilities • This position will have supervisory responsibilities.
DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.
Employees must always maintain a constant state of mental alertness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.
Employees must always maintain a constant state of situational awareness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
The work described herein is primarily a modern office setting.
Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results.
If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.
Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer.
All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc.
within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include: Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1
- 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Onsite
Support unit sales plan through pre-sales and/or post-sales technical consulting activities.
Trouble-shoot established products as needed.
Job Description Responsibilities: Prepare and present technical proposals on how Medline's products can meet customer needs and how they can be integrated and implemented with customer's systems and equipment.
Call on potential and existing customers, GPO, and IDNs within assigned territory (both independently and in collaboration with other Medline sales representatives) to expand or retain sales of product lines.
Prepare and present customer systems/equipment needs plan to Medline teams to assure complete plan is feasible within cost, time, and environment constraints.
Analyze customer's system and product needs.
Research customer's business.
Develop target lists of potential accounts.
Gather data and information on customers and participate in developing presentations relative to keeping customers current on product enhancements.
Conduct market research on new product ideas in order to develop product line expansion.
Required Experience: Education Bachelor's degree.
Work Experience At least 3 years sales or related business experience.
Experience developing and delivering presentations to various audience levels.
This role requires 75% travel 4-5 days a week.
Previous experience selling in hospital and/or healthcare industry.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers—who have all found their way to our team. No matter where you’ve been or what you’re looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you’ll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we’ll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
- Change oil
- Check and refill fluids
- Rotate tires
- Test and replace batteries
- Inspect and replace lights and wipers
- Perform an 18-point maintenance check
- And other preventive maintenance services
BENEFITS: What you’ll gain to fuel your goals
We’re committed to putting our people first in every way possible. That’s why we offer a variety of benefits* to help you navigate and advance a better future.
Here’s a look at some of our unique benefits:
Compensation:
- Compensation: $16.75 per hour weekly pay.
- Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
- Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
- Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
- Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
- Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
- Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you’ll need to keep moving forward
From day one, you’ll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning—and we’ll help you every step of the way.
We seek team members with:
- Schedule flexibility (Weekend availability is likely, but we ensure you don’t work late nights or holidays)
- An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
- English fluency in reading, writing, and speaking
We expect you can:
- Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
- Crouch, bend, twist, and work with your hands above your head
- Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you’re going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that’s willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself—bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day.
Join us in delivering exceptional healthcare with a personal touch.
Benefit Statement: At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals.
That's why we offer more than a job
- we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance.
The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off (PTO)
- Career development and continuing education opportunities
- Health savings accounts, healthcare C dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.
Note: Eligibility for benefits may vary by location and is determined by employment status Job Summary Under general supervision and following established policies and procedures, performs diagnostic Ultrasound exams utilizing appropriate imaging equipment.
Verifies patient identity and reviews patients medical record for appropriateness of exam or procedure.
Interviews patient to obtain, verify or update medical history and assesses risk factors such as medications, pregnancy and/or psychological indicators.
Explains procedure to patient, including side effects of pharmaceuticals administered, risks, benefits, alternatives and follow-up.
Sets up equipment and acquires appropriate images as per script.
Reviews images, makes initial observations, documents exceptions from established protocols and communicates data to radiologist.
Recognizes and responds to medical emergencies as appropriate.
Provides physician-prescribed post care instructions to patients.
Participates in process improvement activities within radiology practice including but not limited to quality of care, patient flow, reject-repeat analysis and patient satisfaction.
Provides imaging education to residents, student technologists and new employees.
Able to take call/standby as required by the department.
1.
Registered by the American Registry for Diagnostic Medical Sonography (ARMDS) or registered by the American Registry of Radiologic Technologist (ARRT) in Sonography (S).
2.
Required to have or successfully complete American Heart Association (AHA) Basic Life Support Healthcare Provider (BLS) training by end of orientation period.
3.
Registered in specialty within 12 months of employment in area of discipline.
Facility Description DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research.
A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.
EEO Statement Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program.
Follow the link below for additional information.
E-Verify: The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations Job: Imaging/Radiology Primary Location: Detroit, Michigan Facility: DMC Harper University/Hutzel Women's Hospital Job Type: Full Time Shift Type: Rotating5c143e31-5e48-4549-b638-05792d185386
Stryker's Neurovascular division is focused on advancing the practice of minimally invasive stroke therapies. We are mission driven to make health care better by providing innovative stroke care solutions, including clinical education and support to help physicians deliver better patient outcomes.
The Stroke Territory Manager is responsible for sales and customer support for the Acute Ischemic Stroke (AIS) portfolio in a designated territory. This role will partner closely with other Stryker Neurovascular Territory Managers in the designated geographic market to create and implement strategic plans.
Duties and Responsibilities:
Delivers on the established annual sales quota for the defined territory.
Implements and executes the launch strategies developed by the Sales and Marketing organization by providing product introductions and in-services for customers with Stryker NV Arterial Ischemic Stroke (AIS) portfolio.
Partners with local Territory Manager to effectively grow the market, earn share, and serve the shared customer base.
Completes a thorough analysis of the territory and identifies key target accounts.
Establishes a quarterly business plan that outlines key activities and strategies to support product adoption
Monitors competition by gathering current marketplace information on pricing (for both existing and new products), delivery schedules, merchandising techniques, etc.
On a daily basis, builds relationships with multiple customers within an account, and keeps them informed of new products, supply/inventory, and pricing trends.
Supports Marketing in the development of education programs for physicians and other health professionals involved in the use of Company products in order to accelerate the adoption rates of the new techniques and products which Stryker offers.
Participates in professional society meetings/trade shows, which promote Stryker's products.
Maintains and increases professional and technical knowledge by on-the-job training, attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Responsible for the storage, handling and traceability of rep stock inventory.
Ensures appropriate communication processes are established within and across functional groups. Communicates information related to quality management system effectiveness.
Works in accordance with quality system procedures.
Requirements:
5 years in an outside sales position (medical related experience preferred).
A minimum education level of a bachelor's degree or equivalent of five (5) years of commercial sales experience or medical field experience including operating room experience.
Must be able to routinely negotiate price and terms of transactions between Stryker and its customers.
Must have a fundamental understanding of all products and be able to disseminate this knowledge to the customers.
Must be able to effectively respond to customer questions and resolve challenges.
Ability to analyze and prioritize market potential based call patterns.
Excellent interpersonal, analytical, and organizational skills.
Must be able to communicate with large groups of people.
Proven ability to present / demonstrate technical products in customer or clinical setting
Must be able to communicate effectively via telephone and electronic means (i.e., email, text, etc.).
Must be able to drive an automobile and travel to customer site by conventional means
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Kitch Attorney & Counselors is a defense-oriented firm that is seeking attorney candidates for our Detroit office with a focus on Commercial Litigation matters with 5-7 years of experience.
Qualifications/ Skills
- Excellent communications and interpersonal skills
- Effective at communicating complex information to stakeholders with a wide array of expertise in an accessible way
- Excellent persuasive writing skills
- Credible and discrete, with a high level of integrity and the ability to work with highly confidential and privileged information
- Impeccable written and spoken language skills
- Track record of nourishing and maintaining client and coworker relationships
- Ability to work independently as well as collaboratively
- Strategic thinker who can prioritize and integrate short-term and long-term goals
- Ability to prioritize and meet multiple and competing deadlines
- Analytical and problem-solving skills
- Familiarity with billing software
- Assist with drafting legal documents, including motions and pleadings
- Assist with the discovery process by answering and issuing written discovery, administering depositions, and examining documents
- Negotiate settlements
- Perform legal research
- Make court appearances as necessary
- Conduct and summarize depositions
Minimum Education Requirements:
- JD degree from an accredited US law school
- Licensed to practice law in Michigan or
- Taken the Michigan Bar examination in the last 6 months and awaiting results
Kitch Attorney & Counselors is a defense-oriented firm that is seeking attorney candidates for our Detroit office with a focus on Medical Malpractice and Litigation matters.
Qualifications/ Skills
- Excellent communications and interpersonal skills
- Effective at communicating complex information to stakeholders with a wide array of expertise in an accessible way
- Excellent persuasive writing skills
- Credible and discrete, with a high level of integrity and the ability to work with highly confidential and privileged information
- Impeccable written and spoken language skills
- Track record of nourishing and maintaining client and coworker relationships
- Ability to work independently as well as collaboratively
- Strategic thinker who can prioritize and integrate short-term and long-term goals
- Ability to prioritize and meet multiple and competing deadlines
- Analytical and problem-solving skills
- Familiarity with billing software
- Assist with drafting legal documents, including motions and pleadings
- Assist with the discovery process by answering and issuing written discovery, administering depositions, and examining documents
- Negotiate settlements
- Perform legal research
- Make court appearances as necessary
- Conduct and summarize depositions
Minimum Education Requirements:
- JD degree from an accredited US law school
- Licensed to practice law in Michigan or
- Taken the Michigan Bar examination in the last 6 months and awaiting results
