Information Technology Jobs in Summit

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.

About You

As a member of the Transportation Safety Department, the Transportation Safety & Compliance Administrator supports the Safety & Compliance Department by performing a wide range of administrative and data management tasks that help maintain the fleet’s overall safety and regulatory compliance. This role is responsible for establishing and maintaining comprehensive accident and damage files, updating federally mandated records such as the DOT Accident Register, and preparing monthly compliance reports. The position requires daily interaction with internal partners including Risk Management, Fleet Maintenance, and Safety Supervisors as well as external stakeholders such as insurance brokers, ticket management companies, and law enforcement agencies. The Administrator also prepares various departmental correspondence and provides general administrative support as assigned by the Manager of Safety & Compliance. This role is essential in ensuring accurate documentation, timely reporting, and efficient workflow within the Safety & Compliance function.

Responsibilities:

The core functions of this position include, but are not limited to, the following:

• Establish, organize, and maintain comprehensive files for all accident investigations, tractor damage, trailer damage, and miscellaneous damage claims.
• Update and track all accident documentation to ensure accurate and complete file records.
• Maintain the DOT‑mandated Accident Register, ensuring all required incidents are logged and updated in a timely manner, according to DOT requirements.
• Manage data and create the Monthly Accident Register report for internal distribution.
• Coordinate check requests and manage charge accounts for obtaining police accident reports.
• Maintain a 7‑year filing archive for all accident-related folders in accordance with regulatory retention requirements.
• Coordinate with the insurance broker regarding Certificates of Insurance for owner‑operators renting or purchasing tractors.
• Engage daily with the Risk Management Division to exchange required information on accident files, supporting accurate claims handling and risk assessments.
• Manage the driver qualification files in compliance with Department of Transportation (DOT) regulations.
• Track and manage expiration dates for driver credentials, including medical screenings and registration renewals; generate and send monthly compliance reports to the Transportation Manager.
• Support timely processing of driver terminations, ensuring all systems and records are updated and coordinated with Accounting to remove union dues.
• Maintain accurate databases for fleet tractors, 700+ drivers, owner‑operator tractor registrations, and TWIC cards.
• Facilitate the Drivers’ Safety Award Program, including tracking accident‑free eligibility, ordering gifts, and coordinating award distribution.
• Monitor and maintain the annual roster of drivers who qualify for safety recognition based on accident‑free performance.
• Manage New York City parking tickets, including sorting, reconciling, and reviewing ticket notices.
• Coordinate with third‑party ticket management companies, maintain an updated tracking spreadsheet, and prepare monthly payment compilations and check requests.
• Prepare driver Preventable and Non‑Preventable determination letters and distribute to appropriate parties.
• Draft and maintain the Monthly Motorists Complaints Report, including documentation of incidents and tracking involved drivers.
• Generate departmental correspondence and reports as assigned by the Manager, Safety & Compliance.
• Is daily point of contact for Safety Supervisors, supporting investigation processes, documentation needs, and operational safety initiatives.
• Coordinate with Fleet Maintenance regarding damage assessments for tractors and trailers involved in accidents.
• Collaborates with internal departments (Transportation Operations, Risk Management, Fleet Maintenance, Accounting) to ensure accuracy, compliance, and timely communication.

What we are looking for

• High school diploma or equivalent required; associate degree preferred or working toward bachelor degree.
• Outstanding telephone etiquette, verbal and written communication skills
• Minimum of 3-5 years administrative, safety, compliance, or transportation industry experience.
• Understanding of DOT regulations, accident reporting requirements, or fleet safety processes a plus.
• Strong problem solving and critical thinking skills
• Ability to work independently, take initiative, and follow established compliance procedures.
• Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.
• Effective multitasking and time‑management skills, especially in a fast‑paced environment.
• Organized, systematic, detail oriented, impeccable record keeping skills.
• Ability to proactively interact with individuals throughout Wakefern and outside the company.
• Handles confidential matters with discretion and professionalism.

Physical Demands and Work Environment

• Ability to sit and work at a desk for long periods of time
• Ability to view screens for long periods of time
• On-site five days a week

Core Competencies

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

Company Perks

• Vibrant Food Centric Culture
• Corporate Training and Development University
• Collaborative Team Environment
• Educational Workshops
• Networking Opportunities
• Volunteer Opportunities

Compensation and Benefits

The weekly salary range for this position is $1,113-$1511. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirement

The Field Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first- or third-party damages. This role requires delivering a high level of customer service while effectively managing claim severity and expenses.

This position supports the Independent Agent business of Plymouth Rock and services a Northern and/or parts of Central New Jersey territory. The appraiser works independently in the field inspecting damaged vehicles, preparing estimates, negotiating settlements, and ensuring compliance with company guidelines and applicable state regulations.

RESPONSIBILITIES

• Inspect vehicle damage and prepare repair estimates for partial and total losses within assigned authority levels.
• Negotiate settlements with repair facilities, insureds, and claimants.
• Issue claim drafts to appropriate parties.
• Document claim activity and maintain accurate claim files.
• Complete re-inspections and supplemental estimates in accordance with company guidelines.
• Adhere to production standards and estimating procedures.
• Maintain strong customer service, expense control, and professional public relations.
• Complete investigative reports as required.
• Participate in team meetings and departmental initiatives.
• Ensure compliance with privacy standards and the NJ Fair Claims Practices Act.
• Assist with catastrophe claim handling when requested, which may include overnight travel or extended assignments, or assisting in neighboring territories.

QUALIFICATIONS

• Bachelor’s degree or comparable industry experience.
• Minimum 3 years of auto claims appraisal or estimating experience required.
• Strong communication and negotiation skills.
• Valid driver’s license with favorable driving record required.
• Strong mechanical aptitude.
• Organized and able to work independently with limited supervision.
• Body shop experience a plus but not required.
• ICAR training a plus.
• Experience with Mitchell estimating software preferred.
• Additional state appraiser licenses may be required (NY, PA, etc.)

SALARY RANGE

The pay range for this position is $64,000 to $86,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

#LI-DNI

About the Role

The Law Offices of Cesar Martin Estela is seeking a disciplined, bilingual Receptionist & Entry-Level Paralegal to join our tech-centered Newark office. We are looking for a professional with 1–2 years of experience who thrives in a high-volume environment. This is a fully in-person role offering a structured path to legal support training and a comprehensive benefits package.

Requirements & Required Tools

To be considered for this position, candidates must meet the following:

• Experience: 1–2 years of professional working experience.
• Language: Native or professional fluency in both English and Spanish (written and verbal).
• Punctuality: Ability to start at 8:30 AM sharp and work until 4:30 PM.
• Technical Proficiency (Required Tools):
• Case Management Software: Mastery of high-volume digital calendars and client records.
• Communication Tools: Handling multi-line phone systems and professional email correspondence.
• Payment & Data Systems: Processing client payments and performing high-accuracy data entry.
• Document Technology: Proficiency with scanning, copying, and cloud-based filing.

Preferred Experience (Nice-to-Have)

• Prior experience working in a Law Office environment.
• Strong background in Customer Service.
• Familiarity with immigration filings (EADs, FOIA requests, FBI RapSheets).

Primary Responsibilities

• Reception: Greeting clients, managing high-volume calls, and scheduling consultations on appropriate calendars.
• Administrative: Processing payments, performing data entry, and assisting with general office organization.
• Legal Support: Preparing and filing immigration documents (Employment Authorization, Court Filings, etc.).

Note on Training: During the initial phase, the candidate will receive close guidance and training under a Senior Paralegal. Once trained, the candidate will be expected to manage their own independent workload and case deadlines.

Benefits

• 401(k)
• Health Fund
• Paid Time Off (PTO)

Our client, a well-established leader in industrial manufacturing solutions, is seeking a Technical Sales Representative with strong cutting tool and metal cutting experience to drive growth across distribution channels and end-user accounts.

This role is ideal for a sales professional with hands-on chip making knowledge who understands machining processes at a technical level and can confidently consult with manufacturing engineers, machinists, production managers, and procurement teams.

Position Overview:

The Technical Sales Representative will be responsible for growing revenue within an assigned territory by promoting high-performance cutting tools, carbide inserts, indexable tooling, solid carbide end mills, drills, reamers, and metal removal solutions. The successful candidate will combine industrial sales expertise with a deep understanding of CNC machining, feeds and speeds optimization, tool geometry, carbide grades, coatings, and metal cutting applications.

This is a consultative, solution-based sales role focused on supporting both industrial distributors and end-user manufacturing facilities, including job shops, production machining environments, and OEM manufacturers.

Key Responsibilities:

• Drive territory sales growth of cutting tools and metal cutting solutions through both distribution partners and direct end users
• Provide technical application support on CNC milling, turning, drilling, and chip making operations
• Advise customers on proper feeds and speeds, tooling geometry selection, carbide grades, coatings, tool life optimization, and cycle time reduction
• Conduct onsite visits to evaluate machining processes and recommend productivity improvements
• Collaborate with manufacturing engineers and machinists to improve surface finish, tool performance, and cost per part
• Develop strong relationships with industrial distributors while expanding penetration within end-user accounts
• Identify opportunities for process improvement, tooling standardization, and metal removal efficiency
• Support new product introductions and promote advanced tooling technologies

Qualifications:

• Proven experience in cutting tool sales, industrial tooling sales, or metalworking sales
• Strong technical understanding of chip making processes, CNC machining, feeds and speeds calculations, tool geometry, and carbide grades
• Experience calling on industrial distribution networks and end-user manufacturing accounts
• Knowledge of metal removal applications including milling, turning, drilling, tapping, and boring
• Ability to communicate effectively with machinists, programmers, production supervisors, and engineering teams
• Demonstrated success in territory management, account development, and consultative technical sales

What We’re Looking For:

We are seeking a driven sales professional who can bridge the gap between technical machining knowledge and revenue growth. The ideal candidate understands how cutting tool performance impacts throughput, scrap reduction, machine utilization, and overall manufacturing productivity.

If you have a background in industrial sales, machining, metal cutting, carbide tooling, or CNC applications engineering and are ready to leverage that expertise into a high-impact technical sales role, we want to hear from you.

About the Opportunity

Currently seeking an experienced Outside Sales Representative to identify, develop, and close new business opportunities in the commercial security and low-voltage market. The ideal candidate has experience in B2B sales, a strong understanding of security systems and low-voltage infrastructure, and a proven track record of exceeding sales targets.

Job Duties

• Identify and prospect new business opportunities within commercial markets.
• Develop and maintain relationships with business owners, property managers, contractors, and decision-makers.
• Conduct on-site consultations to assess security and low voltage needs, offering customized solutions.
• Sell a range of security and low-voltage solutions, including:
• Access Control Systems (card readers, biometric access, key fob systems, cloud-based access control)
• CCTV & Video Surveillance (IP cameras, video management software, remote monitoring solutions, AI-based analytics)
• Burglar & Intrusion Alarm Systems (motion detectors, glass break sensors, perimeter security, alarm monitoring services)
• Fire Alarm Systems (fire detection, notification devices, monitoring, NFPA compliance solutions)
• Prepare and present proposals, quotes, and contracts to potential clients.
• Work closely with the project and technical teams to ensure seamless implementation of solutions.
• Achieve and exceed monthly and annual sales targets.
• Maintain accurate records of sales activities and customer interactions in CRM software.

Qualifications

• 2+ years of experience in B2B sales, preferably in commercial security, low-voltage, or technology solutions.
• Strong knowledge of security systems, access control, CCTV, and alarm systems.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated and results-driven with strong problem-solving abilities.
• Ability to work independently and collaboratively within a team environment.
• Proficiency in CRM software (Salesforce, HubSpot, or similar) and Microsoft Office Suite.
• Valid driver's license and reliable transportation for client visits.

Compensation

• Competitive base salary (negotiable depending on candidate experience)
• Monthly commissions
• Potential Quarterly bonuses

Benefits

• 401K with a company match
• Medical, Dental and Vision Insurance
• Company paid Short Term Disability
• Company paid Long Term Disability
• Company paid Life and AD&D insurance
• Pre-tax accounts for health and dependent care
• Aflac
• Vacation and Personal time
• Paid holidays
• Tuition Reimbursement

Responsible for providing psychosocial assessment, support to cancer patients and care givers along the cancer care continuum.

PRINCIPAL ACCOUNTABILITIES:

Provide psychosocial and support services to cancer patients and their care givers.

Conduct a comprehensive assessment of patient, caregiver, and/or family biopsychosocial spiritual needs and ongoing assessment of coping.

Assess and foster patient, caregiver, and/or family coping, resiliency, and adaptability skills.

Assess patient, caregiver, and/or family members understanding of treatment options, diagnosis, side effects, outcomes etc.

Promote and facilitate communication between patients, caregiver(s), and/or family – including talking to their children about cancer.

Utilize patient self-assessed distress screening tool to identify barriers of care, emotional concerns, and levels of distress. Review and follow-up with patients/families.

Assess patient risk for abuse/neglect and refer for appropriate services.

Assess, refer, and/or provide treatment for depression, anxiety, and other mental health disorders.

Collaborate with oncology team; assess and refer for substance use disorder.

Demonstrates knowledge of oncology specific and community resources. Make referrals as appropriate (transportation, financial assistance, housing, etc.).

Provide psychotherapeutic counseling for individuals, couples, families, and caregiver(s) to resolve relationship issues, coping difficulties, and other psychosocial stressors.

Facilitate goals of care/advanced care planning and end of life conversations.

Facilitate support groups including psychoeducation, experiential, and psychotherapeutic groups.

Required:

1. MSW from an accredited school of social work.

2. NJ LSW or LCSW required.

3. Previous medical hospital social work and oncology experience strongly preferred.

4. Certification as Oncology Social Worker strongly desired

5. Bilingual is highly desirable.

Preferred:

1. Maintains current knowledge of trends and advances in clinical practice and healthcare informatics, as well as new developments and innovations in hardware and software technology.

2. Demonstrated initiative, problem identification, resolution and analytical skills are essential, as well as excellent oral and written communication skills

Program Dates

May 19th/May 27th, 2026 through August 7th, 2026

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.

We are seeking a motivated Occupational Safety & Health Intern to assist our safety team in ensuring compliance with workplace safety regulations and promoting a culture of safety. If you are pursuing an undergrad or graduate degree in Occupational Health & Safety, Environmental Science, Public Health or a related field then this is a great fit for you! This role provides hands-on experience in occupational health and safety practices within General Industry. As a member of the Safety team, the Occupational Safety and Health Intern is responsible for supporting and monitoring safety programs at Wakefern distribution centers. These program elements include, but are not limited to policy compliance, auditing and monitoring safety and health programs and initiatives, supporting accident investigations process, conducting reporting analysis, and assembling and supporting the coordination of safety trainings. This position is located at 505 Division Street Elizabeth, NJ with occasional travel to other Wakefern main sites. The shift time is 8:30am-4:30pm Monday through Friday. Interns will be working 37.5 hours a week.

What you will do

• Support the implementation of safety programs and initiatives for the distribution center and retail sites as needed, within the scope of the Corporate Safety program
• Assist in conducting workplace safety inspections and audits
• Perform corrective action follow up to ensure continuous traction and successful closure
• Help identify potential hazards and recommend corrective actions; Collaborate with Safety Specialist and AP Investigators where needed (incident investigations, root cause analysis, and reporting).
• Participate in safety training sessions and help develop training materials and recordkeeping.
• Maintain safety records, documentation, and compliance reports.
• Assist in ensuring compliance with OSHA and other relevant safety regulations.
• Develop Safety Topic Slide Feeds and other forms of communications
• Conduct research on safety trends and best practices.
• Perform other duties as assigned by the safety team.

What we are looking for

• Currently pursuing a degree in Occupational Health & Safety, Environmental Science, Public Health or a related field.
• Basic understanding of workplace safety regulations (OSHA, etc.)
• Strong analytical and problem-solving skills.
• Excellent written communication, verbal and presentation skills.
• Excellent teamwork abilities and customer service skills as demonstrated by previous work experience
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work in a fast-paced environment, prioritize tasks and handle multiple tasks with strong attention to detail
• Ability to support the implementation of projects, programs, and initiatives.
• Fluent in English (Bilingual in Spanish preferred)

Program Requirements

• Must be at least 18 years old
• Must have completed 24 college credits with a 3.0 cumulative GPA or better
• Will be enrolled in an undergraduate or graduate school for fall
• Successful completion of a substance abuse test is required
• Successful completion of a background check is required
• Strong MS Office skills (Excel, Word and PowerPoint required)
• Valid driver's license and flexibility with regard to travel required
• Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
• Excellent communication skills (written, oral and presentation)
• Ability to exhibit proper business etiquette when dealing with all levels of the organization
• Previous work experience in a retail environment is beneficial

Company Perks

• Vibrant Food Centric Culture
• Corporate Training and Development University
• Collaborative Team Environment
• Educational Workshops
• Networking Opportunities
• Volunteer Opportunities

Compensation and Benefits:

First year Wakefern Interns will be paid at $17.00 per hour. Returning Wakefern Interns will be paid at $18.00 per hour. Master Students and Returning Wakefern Supply Chain/Logistic Interns will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway® and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices. Together….We make Wakefern work!

Your Contribution:

The Customer Service Agent is responsible for supporting all aspects of replenishment and logistics activity within the department. General responsibilities include answering phone and email communications from internal and external customers including all banners, Wholesale customers and Wakefern product divisions. Core functions of this role include completing delivery discrepancy investigations, handling all types of store orders, supporting order scheduling, including DSD, directs, Wholesale and Transdock orders. During any type of Logistics crisis, the CSR represents the division, including staffing the Emergency Operations Center. The work performed is in a high volume call center and the CSR serves as a first-contact associate for store logistical needs.

What you'll do:

• Answer and respond to inbound calls and emails from retail locations
• Complete a delivery discrepancy investigation from start to finish, including reporting activities; use of the Delivery Discrepancy Application (DDA) is required
• Complete order poll monitoring from start to finish
• Create a report card; explain how to create a report card
• Create, adjust, cancel and understand a store order
• Create, update, cancel and understand a store return
• Understand basic information on an invoice, delivery receipt, loading diagram
• Understand, create and update an ordering schedule
• Understand basic information about Directs, Direct Store Deliveries (DSDs) and other non-warehouse deliveries
• Able to use the major scheduling, audio and video programs as well as an ability to learn new technologies and interfaces

What we're looking for:

• High school graduate or equivalent
• Outstanding telephone etiquette, verbal and written communication skills; ability to handle very heavy telephone volume
• Strong problem solving and critical thinking skills
• Ability to work in a fast-paced environment without constant direct supervision
• Good software skills; Microsoft Office Suite proficiency required; previous use of logistics-related software preferred (CGO, Cisco Finesse, Cisco WebEx, LINK, MicroStrategy, Pega Delivery Discrepancy Application, QMF, RAPID, Smartsheet, WMS)
• Work schedule flexibility; Split Work Week (any 4 out of 7) - Saturday and Sunday weekend coverage required
• 1st shift; 7am-3pm or 8am-4pm
• Retail experience preferred
• Multiple language experience preferred

Working Conditions & Physical Demands

• Ability to sit and work at a desk for long periods of time
• Ability to view screens for long periods of time

Competencies

• Communicate Effectively
• Build Relationships
• Stay Competitive
• Embrace Change
• Develop You
• Drive For Results

The hourly salary range for this position is $20.77 to $26.00. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k)-retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirement

CORNBREAD is a fast-casual, fast-paced, farm-to-table, fun-to-work-at restaurant focusing on authentic soul food and the use of innovative technology to provide a unique and family-friendly dining experience. We’re proud to source all of our ingredients from local farmers and shops. Our food is always fresh because we prepare our meals around the clock with great love and care. Please visit our website at to learn more about our company values. 

Salary Range: $50,000 - $65,000

Job Summary

The General Manager builds a healthy business and protects the culture within their restaurants. In this role, they are expected to operate with a high level of responsibility, quality, ethics, and professionalism while ensuring the operational needs of the restaurant are met. They provide team leadership to all support staff, including Assistant Managers, Crew Chiefs, and restaurant team members. In this role, they ensure consistent and exceptional quality and customer service for all guests.

People & Culture

• Recruit, train, and build a diverse highly functioning team per Cornbread 101 Training Program standards
• Communicate proactively, professionally, and positively with the team and guests
• Follow up consistently to develop and maintain trust
• Demonstrate compassion and care while setting clear expectations and accountability
• Confront, diffuse, and resolve difficult situations in a proactive, fair, and solution-oriented manner
• Coach team to meet and exceed cornbread standards and treat all guests and each other with respect 
• Execute and deliver performance appraisals and merit increase processes for all applicable team members in a fair and equitable manner
• Maintain up-to-date posters, bulletins, and employee communication 
• Maintain low turnover of staff

Health, Safety, & Quality

• Ensure food standard and safety compliance including storage, food specifications, recipes, plating, and garnishes
• Ensure compliance with SOP in the areas of food specifications, recipes, plating, and garnishes
• Train Team Members on food handling techniques including hygiene following Cornbread standards
• Develop and maintain a safety program in the restaurant that incorporates a safety committee, safety meetings, and information on the use of safety tools and procedures
• Ensure compliance with all applicable federal, state, and local regulations
• Ensure food is presented well and served at appropriate temperatures, within standard ticket times
• Actively prevent workers comp and guest incidents by ensuring safety in the restaurant
• Cornbread is following all of the recommended guidelines provided by the New York & New Jersey Department of Health and the CDC
• Follow all Covid-19 protocols

Hospitality

• Create an environment that is passionate about hospitality
• Educate the team so they are familiar with the story of Cornbread
• Build relationships with guests by communicating warmly and effectively
• Seek opportunities to connect with guests on the floor
• Ensure the approved guest feedback system is in use and acted upon

Business Management & Growth

• Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies, and tactics
• Develop and maintain a labor schedule that is efficient and cost-effective
• Build sales consistently and deliberately by implementing approved marketing and promotional items
• Purchase (POP) materials, posters, and placemats
• Oversee inventory management including PARS adherence, timely ordering, and supply chain management
• Maintain the restaurant structure including but not limited to appliances, equipment, deep cleaning, sanitation practices, indoor and exterior restaurant appearance
• Follow proper cash handling procedures
• Attend all required leadership meetings
• Provide quarterly reports on the state of the business

Qualifications

• Food Service: 4 years of food service experience.
• Years in Mgmt: 3 years min.
• People skills: Dealing with the public and team proactively, professionally, and positively.
• Ownership: Takes initiative, personally drives & takes pride in business.
• Proficiency in technology, writing, reading, and working knowledge of spreadsheets required
• Food Handlers certificate within 30 days or Serv Safe equivalent 
• Ability to lift 30+ lbs and stand for long periods
• Exhibit pride

This job description is not an exhaustive task list of every function of the role, other tasks and job responsibilities as assigned.

Cornbread is an equal-opportunity employer. Cornbread will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.