Information Technology Jobs in Shawnee

Segra is searching for a qualified and experienced Planner & Expediter (Supply Chain) to join us in a full-time capacity in our Kansas City, MO office.

Location Requirement:

This work arrangement for this role is a hybrid position, requiring three (3) days in the Kansas City, MO office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Planner/Expediter plays a critical dual role within the Supply Chain organization, responsible for ensuring timely and cost-effective procurement, production planning, and material flow to meet customer demand and operational goals. This position manages short- and long-term planning, monitors inventory levels, and coordinates the timely delivery of materials and components by proactively identifying and resolving potential delays or shortages.

The ideal candidate will be highly organized, detail oriented, and thrive in a fast-paced environment. This role requires strong communication and problem-solving skills to collaborate with suppliers, sales, sourcing, warehouse, engineering and operations teams, ensuring demand timelines are met and customer expectations exceeded.

Required Experience:

• 2+ years’ professional experience in Supply Chain Management, Operations, or Project Management
• Bachelor’s degree in Business Management, Supply Chain and Operations Management, or similar OR an equivalent combination of education and work related experience.
• Proficient in the use of Microsoft Office Suite (Outlook, Excel).

Preferred Skills:

• Develop and maintain material plans based on demand forecasts, capacity and inventory targets.
• Monitor purchase orders and demand schedules to ensure on-time delivery of materials.
• Act as a liason between suppliers, sourcing, and operations to expedite critical materials.
• Idenfity and mitigate supply risks and bottlenecks that could impact customer installations.
• Track and report material shortages, delays, and root causes, implementing corrective actions as needed.
• Coordinate with warehouse and logistic teams to ensure inventory accuracy and proper material flow.
• Maintain accurate data in ERP systems related to planning, lead times and inventory levels.
• Support continuous improvement initiatives in planning and expediting processes.
• Resourceful problem solving, work with moderate direction, deliver high levels of customer service, establishing and maintaining effective working relationships, and work cross-functionally
• Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems
• Comfortable with high level of transactional duties and analysis
• Sourcing and negotiation minimal; requires management support
• Travel: Less than 10%

About Segra:

Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $41,055 - $51,345

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

Become a vital part of Jackson HealthPros’ team as an experienced CT Tech. You’ll accurately interpret a physician’s scanning instructions, administer contrast materials, and expertly operate CT scan equipment for an area healthcare facility.

Minimum Requirements:

• 2 years CT Tech experience
• Completion of a Joint Review Committee on Education in Radiologic Technology (JRCERT) accredited program in Radiology
• Current American Registry of Radiologic Technologists (ARRT) certification
• BLS certification

Apply now and you'll be contacted by a recruiter who’ll give you more information.

Assignment Details:

• Facility Type: Outpatient
• Shift: Nights
• Working Hours: 1800-0630

Location Highlights:

Overland Park offers a variety of attractions for travelers. The city is home to the beautiful Overland Park Arboretum and Botanical Gardens, which spans over 300 acres and features diverse plant collections. Additionally, it is located approximately 20 miles from the scenic Kansas City area, known for its vibrant arts scene and numerous dining options.

Benefits Designed for Travelers

We deeply value your commitment to impacting others, that’s why we offer a comprehensive and competitive benefits package starting your first day.

• Weekly, On-Time Pay because that’s how it should be
• Full Medical Benefits & 401k Matching Plan
• 24/7 Recruiter: Your main point of contact available by text, phone or email
• Competitive Referral Bonuses
• 100% Paid Housing Available
• Travel & License Reimbursement

Impacting the Quality of Care for Patients and Students Nationwide

As a health or education professional with Jackson HealthPros, you get the flexibility, stability and growth you need with the satisfaction of impacting communities nationwide. Choose from a variety of career options including direct hire, temp-to-hire, and travel contracts in cities coast to coast. Get full-time pay, benefits, and relocation assistance (at no cost to you) in travel contracts that give you the freedom to explore, with the stability of a full-time job. Find your perfect match with ProVenture, our AI enhanced career app designed just for you.

EEO Statement

Jackson Healthcare and its family of companies are an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

“WHEN YOU WORK FOR US, WE WORK FOR YOU.” Travel Respiratory Therapist

Weekly Gross Pay: $1796.00 - $1996.00

Location: Merriam, KS, United States

Start date: 3/23/2026

Assignment length: 13 Weeks

Minimum years of relevant experience in healthcare: 2 years

Job type: Traveler

Shift: Night (3x12)

Certifications: BCLS/BLS - American Heart Association/RRT

• 13-week travel contract
• Competitive weekly pay package
• Work with an experienced clinical and recruiting team
• Quick start options available (inquire for details)

Hot Job Alert! Travel Respiratory Therapist – Shawnee Mission, KS

Facility: AdventHealth Shawnee Mission
Location: Shawnee Mission, KS
Assignment Length: 13 Weeks
Start Date: 4/28/2025
Shift: Day (3x12) – Must be able to work every other weekend
Weekly Pay (Estimate): $1,921
Total Tax-Free Stipends: $1,345 (Meals: $400 + Housing: $945)
Certifications Required: RRT, BLS, KS License

About the Job:
Titan Medical is seeking a Travel Respiratory Therapist for a thriving healthcare team at AdventHealth Shawnee Mission! This is a fantastic opportunity to advance your career in a state-of-the-art facility.

3-day work weeks!
Work with cutting-edge respiratory care technology
Great pay & tax-free stipends!

Why You'll Love Shawnee Mission!
Located in the Kansas City metro area, Shawnee Mission is a hidden gem with plenty to offer!

Close to Kansas City – Enjoy world-class BBQ, jazz, and sports!
Outdoor Fun – Hike and relax at Shawnee Mission Park
Sports Fans Rejoice! – Catch a KC Chiefs or Royals game!
Foodie Paradise – Explore amazing restaurants and breweries

• Day-one medical, dental & vision insurance
• Loyalty bonus after 2,080 hours
• Life and short-term disability
• 401(k) with employer match
• Referral bonus up to $1,500
• 24/7 recruiter support
• Licensure and CEU reimbursement
• Experienced clinical team available to support you throughout your assignment
• Titan Medical App available on the Apple Store & Google Play

Titan Medical provides access to thousands of travel nursing and allied health jobs nationwide. Your dedicated recruiter will help you:

• Build a strong traveler profile by improving your résumé and showcasing your skills
• Increase your chances of landing the assignment you want
• Travel with a top healthcare staffing company in the industry

Ready to apply or want more information?
Call (866) 332-9600 to connect with Titan Medical today!

About Excelligence Learning Corporation

Excelligence Learning Corporation ( ) is a leading developer, manufacturer, distributor, and multi-channel retailer of over 20,000 innovative, high-quality, and grade-appropriate educational products and teaching solutions, sold primarily to early childhood learning centers, elementary schools, PTAs, and consumers. The company has three core divisions: Supplies (Discount School Supply and Really Good Stuff), Equipment (Children’s Factory, Angeles, and Steffy Wood Products), and Services (Educational Products, Inc., ChildCare Education Institute, and Frog Street).

Primary Duties & Responsibilities:

• Develop and execute a comprehensive strategy for fulfillment operations, including the production of proprietary products like Colorations® craft paints, driving efficiency and alignment with company goals.
• Lead cross-functional collaboration with departments such as purchasing, merchandising, and IT to drive operational excellence and innovation.
• Oversee Profit and Loss (P&L) accountability for the fulfillment facility, ensuring financial performance aligns with company objectives.
• Maintain expenses at or below budgeted levels through data-driven decision-making and process optimization.
• Identify and implement process improvements, leveraging analytics to standardize and enhance operational workflows, particularly for light manufacturing processes like paint production.
• Utilize AI-driven tools and technologies to enhance operational efficiency, such as optimizing fulfillment processes and manufacturing workflows.
• Drive improvements in facility automation, enhancing systems like material handling equipment and warehouse management systems to increase productivity.
• Take ownership of safety culture and metrics, ensuring compliance with OSHA regulations and other safety standards.
• Play a key role in strategic planning, aligning operations with company forecasts and initiatives, incorporating data analytics for demand forecasting.
• Maintain regular, transparent communication with senior management and executive leadership through weekly business reviews to align on priorities and progress.
• Ensure service levels, metrics, and KPIs are consistently met, developing action plans to address performance gaps.
• Lead, coach, and develop management and supervisory teams, promoting a positive, inclusive, and high-performance culture.
• Build relationships with community leaders, educational institutions, and logistics peers to understand and influence the local business and employment climate.
• Drive network optimization and continuous improvement programs, emphasizing efficiency and innovation in the production and fulfillment of proprietary brands like Colorations®.

Qualifications:

• 10–15 years of progressive leadership experience, with a strong focus on fulfillment operations in semi-automated facilities.
• Demonstrated ability to engage and connect with diverse teams, from hourly associates to executive leadership, fostering trust and collaboration.
• Exceptional interpersonal and communication skills, with a proven track record of motivating and mentoring teams to achieve performance goals.
• Strong analytical and problem-solving skills, with expertise in using data and analytics to drive operational decisions and improvements.
• Expertise in fulfillment center operations, supply chain management, and labor planning; experience with light manufacturing processes is a plus.
• Proven leadership in cross-functional project management, with a focus on operational excellence and process improvement.
• In-depth knowledge of material handling equipment, related controls/systems, and warehouse management systems (WMS).
• Experience with light manufacturing, sub-assembly, or kitting processes.
• Ability to promote a culture of safety, employee engagement, and continuous improvement across all levels of the organization.

Education:

• Bachelor’s Degree required.

Travel:

• Less than 5% travel annually.
• The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Our Benefits:

• Competitive Salary and Benefits Package
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Life Insurance
• Educational Assistance
• Employee Assistance Program
• 401(k) Company Match
• Parental Leave
• Paid Time Off carryover
• 12 Paid Holidays

Equal Employment Opportunity

Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.

Director of Facilities Management

Job Summary:

The PRN Director of Facilities Management is a contract role responsible for the management of all Engineering/Maintenance and Facilities Planning activities. As such, this position has full authority and responsibility over all activities relating to this department. This includes the operation, maintenance, renovation, appearance, safety and design/engineering services.

The Director of Facilities Management administers and directs preventive and corrective maintenance programs to maintain buildings, grounds, and equipment, both fixed and portable as well as establish and direct departmental goals and objectives in accordance with those of the Hospital administration to provide and assure the basic needs for the welfare, comfort, and safety of patients, visitors, and staff as they relate to maintenance, repair, operation, and modification of all hospital buildings, grounds, mechanical and electrical systems and equipment.

This position manages expenditures for Facilities, serves as the primary contact with hospital senior management, identifies requests and assessments for Capital investments and maintenance in the building, develops and implements both short- and long-range planning regarding infrastructure and environment of care.

Duties/Responsibilities:

• Facilitate strategic development, implementation, and evaluation of cohesive facilities services, energy management and life safety, including: reviewing operating and capital budgets; facilitate department changes as dictated by changing volumes, departmental need and maintaining safe and effective programs for computerized software systems/automation/technology, facilities services, and life safety management.
• Ensure and effectively manage fiscal responsibility and control overspending.
• Ensure effective project management and interdepartmental/interagency collaboration.
• Ensure life safety functions of the hospital are effectively managed, have appropriate backup and contingency planning for unexpected infrastructure and/or equipment failure; and that existing systems are in good working order while maintaining compliance with TJC standards, CMS regulations, including an accurate statement of conditions, document that demonstrates all fire safety and other environmental compliance and lists deficiencies and corrective action plans with a timeline for completion.
• Carry out responsibilities in accordance with Fire Door Solutions / Facilities Management Solutions policies and applicable laws.
• Conduct contract negotiations, oversee bidding process and function as clerk of the works for capital projects to ensure timely and satisfactory delivery of contractor services.
• Identify and implements capital and equipment plans to maintain environment of care and support modernization/renovation of patient care areas, utilizing facilities staff to minimize cost.
• Manage resources for a safe, functional, comfortable and aesthetically pleasing facilities.
• Review all relevant policies and procedures and works toward a single standard of service delivery and best practices.
• Maintain external relations related to assigned areas, including government relations, local, State and Federal regulatory agencies, The Joint Commission (TJC), Department of Health, and others as needed.
• Establish and implement departmental policies, procedures and reviews, including annually interpreting it to departmental staff.
• Prepare manuals and guidebooks covering all phases of departmental operation for use by Employees.
• Communicate internally with all individuals affecting project or affected by a project, communicate externally with any individuals or agencies that may have impact on a project.
• Consult with department Leaders in completion of projects and assignments.
• Consult with outside contractors/Architects in completing scheduled work and manages construction design to build optimally maintainable spaces.
• Perform the Financial Management activities pertaining to the preparation of the annual departmental budgets for staff, operating, and capital expenditures.
• Develop cost control programs for the departments.
• Review specifications for all equipment and construction for the hospital.
• Compile documentation required for the justification of projects.
• Provides technical information and consultation to other departments, consult with vendors on design, purchase and installation of new equipment.
• Review designs and prepares reports for compliance with state, local HFAP and/or Joint Commission on Accreditation of Healthcare Organization requirements and keeps permits current.
• Constantly advances knowledge and attends various meetings/seminars concerning specific areas or concerns within the hospital, relating to the department.
• Represent FMS and assigned facility through participation in both trade and professional organizations at local, state, and national levels.
• Observe and enforce safety regulations and practices.
• Develop and maintain a positive work climate and the overall team effort of the department.
• Perform related responsibilities as required or directed.
• Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Ability to mentor and train individuals in the position as needed/required in trade skills, management skills and leadership skills.

Requirements and Preferred Experience:

• At least ten years of management experience and/or training in a medium or large healthcare system required.
• Experience in Healthcare and a proven track record of highly developed interpersonal, analytical and communication skills.
• Demonstrated ability to interact and communicate effectively with all levels of the organization clients and staff alike with a focus on client and customer services.
• Previous experience as a director of facilities services strongly preferred. Previous experience in an Executive Facilities Services related Leadership position preferred, but not required.
• Managing vendors on contract: Public sector local, state or federal government; bargaining unit environment.
• Familiarity with applicable codes, state requirements and NFPA/JC regulations relating to health care facilities.
• Exhibit general knowledge of trades related to building maintenance and repair, interpreting blueprints and/or floor plans, electrical, plumbing, refrigeration, general building construction, heating, refrigeration and vehicle mechanics.
• Knowledge of the principles and practices of operations and project management including coordination, communication, prioritization, troubleshooting, adherence to budget and completion of goals.
• High level of experience in a regulatory environment, including permitting, workplace safety, and environmental regulations to comply with local, state, and federal standards.
• Tact, diplomacy, and composure are needed for interaction with contractors, vendors, and hospital staff.
• Capacity to manage a diverse workforce including bargaining unit environment; ability to embrace diversity as a strategic advantage.
• Strong analytical skills, attention to detail with the ability to critically think, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Record of managing a team of professional staff, senior level managers.
• Thoroughness, independence and excellent written and oral communication skills.
• Team player with a positive personality with a high level of confidentiality.
• Professional presentation and verbal and written communication skills.
• Work independently and within a team on special, nonrecurring and/or ongoing projects.
• Strong organizational, communications and interpersonal skills.
• Ability to work under pressure and perform multifaceted projects in conjunction with daily activities.
• Professional appearance and demeanor.
• Efficient with smartphones, tablets, computers, & Microsoft Office for reporting daily progress.
• Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, Outlook and Access.

Education:

• Bachelor’s degree in engineering, Business Administration or related field. Master of Business Administration preferred or equivalent combination of education and experience.

Certificates, Licenses, Registrations

• Certified Health Facilities Manager (CHFM) by the American Hospital Association Certification Center.
• Other nationally recognized certifications pertaining to Facilities Services are acceptable as an alternative to the CHFM.
• ACHE, ASHE, NFPA and other professional memberships are preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate is regularly required to stand, walk; sit; use hands to finger, handle, or feel objects, or controls; reach with hands and arms; talk and hear.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to lift and/or move up to 50 pounds occasionally.
• Working extended hours is required as needed.

Additional Requirements:

• Must be 21 years of age.
• Must have a valid driver license.
• Must pass drug screen, criminal background check and driver’s license check.
• Must be willing to submit to TB test, vaccination blood tests, & vaccinations when required by client (MMR, Flu, Varicella, etc.).

Perks and Benefits:

• Medical, Dental, and vision coverage
• 401(k)/Roth with company match
• Work-Life Balance: PTO (Paid Time Off), paid holidays, and balanced work schedule

EEO, including disability/vets

• Customer Interactions:
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  • High School Diploma or GED required.

• Skills:
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

*You are not applying for a job for KLUTCH- We are a recruiting service and you are applying for our client MFM Partners which is a Unishippers franchise with offices in Overland Park, Chicago, and Nashville

As an Implementation Specialist, you're the go-to person helping new customers get up and running with Unishippers. You'll partner with our sales team and their clients to figure out what they need, set everything up, walk them through the tools, and be their main support for the first 30 days so they actually use and love the platform.

Key Responsibilities:

Client Onboarding & Consultation

• Hop on calls with clients to really understand how they work and what they need so we can set them up with a solution that actually fits.
• Be their main point of contact during implementation so they always know who to go to.

Setup

• Customize the platform (Unishippers' CRM, Salesforce, and/or third-party shipping tools) based on each customer's workflow.
• Help move their data from old systems into the new ones so everything transitions smoothly.
• Run initial tests to make sure everything works as expected and that pricing/ratings are coming through correctly.

Training & Knowledge Transfer

• Lead live, hands-on training sessions for clients and end users on MyUnishippers.
• Stick with them after go-live as their go-to support person, handling questions and issues during the first 30 days.

Collaboration & Communication

• Work side-by-side with sales, billing, customer success, and account management to keep implementations on track.
• Share regular updates on each client's status through a weekly Activation Report.

Problem Solving & Issue Resolution

• Spot potential roadblocks early and get in front of them so the client's launch stays smooth.
• Troubleshoot and fix any technical issues that pop up.

Post-Implementation Support

• Keep supporting clients after launch to make sure they're happy and getting value from the platform.
• Collect feedback and pass along insights to help improve both the implementation process and the product.

Required Qualifications

Required Skills

• Strong project management skills and the ability to juggle multiple clients at once without dropping the ball.
• Clear, confident communication skills, whether you're talking to internal teammates or directly with clients.
• A problem-solver mindset with an "I'll figure it out" attitude, no matter how weird or messy the situation is.

Preferred Experience

• Experience with shipping platforms like ShipStation, Shopify, ShipHawk, etc.
• Experience with UPS tools like , WorldShip, etc.
• Experience working with APIs and/or connecting UPS with third-party platforms.

Personal Characteristics

• Extremely detail-oriented, with the ability to manage a lot of moving parts and deadlines every day.
• Proactive, flexible, and always looking to learn and level up.
• Strong people skills and the ability to build solid relationships with clients and internal teams alike.

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Sika is looking for a Technical Service Representative to join its growing team in the Kansas City, Missouri area. The TSR is responsible for monitoring the installation of Sika Sarnafil Roof Systems to ensure correct application procedures are followed. This is an outdoor position that requires extensive traveling to job sites. This individual performs warranty inspections and conducts training sessions for roofing contractor personnel. This position reports to the Regional Technical Manager.

Specific Responsibilities:

• Training of applicators to properly and efficiently install Sika Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability. Provide training to others as needed.
• Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation. Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports. Help to resolve installation problems and issues as they arise.
• Conducting final inspections for technical acceptance for warranty issuance.
• Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process.
• Advising Technical Manager concerning progress, issues, problems project needs.
• Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues.
• Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed.
• Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.
  
  

• High School Diploma, preferably Associate degree
• 2-5 years of work experience in the roofing industry
• Technical knowledge of single-ply roof membrane installation, ideally Sarnafil
• Good written and verbal communication skills
• Ability to travel extensively within the region, some overnight travel (via car, train and plane)
• Computer literacy
  
  

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, Paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.