Information Technology Jobs in Shawnee
454 positions found — Page 7
Position Title Cytogenetics Technologist Days
- Full Time Southlake Campus Position Summary / Career Interest: The Cytogenetic Technologist is able to work independently setting up and processing appropriate specimens submitted for cytogenetic analysis, performing analysis, preparing karyograms and describing the results using correct ISCN nomenclature for karyotypes.
These responsibilities include both conventional cytogenetic and FISH studies as assigned.
Responsibilities and Essential Job Functions Accurately analyzes patient, control and proficiency testing specimens and records results in a timely manner according to laboratory policy.
Calibrates, maintains, operates, troubleshoots instrumentation issues and completes appropriate documentation.
Completes continuing education and submits appropriate documentation where applicable to maintain certification.
Completes paperwork accurately and submits appropriately.
Follows chain of command and brings issues to the attention of the supervisor, Assistant Director or Medical Director.
Follows regulatory, accreditation, safety and hospital standards, policies and procedures.
Instructs, orients and mentors students, employees, residents, patients and other health care providers as applicable.
Maintains an adequate inventory of all chemicals and supplies.
Accurately prepares, labels, stores and disposes of reagents, standards, controls and specimens for analysis.
Participates in quality assurance and quality improvement activities.
Performs validation testing that is needed to implement new tests in the laboratory and monitors normal ranges as appropriate.
Reviews and correlates results of laboratory tests related to the patient's diagnosis and to previous studies as appropriate, recognizing abnormal results and critical/alert values.
Initiates corrective action when indicated.
Uses and wears PPE (Personal Protective Equipment) as necessary to perform job duties safely and minimize risk.
Utilizes lab-defined database and software programs appropriately to document all phases of testing in the laboratory.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
Skills and duties may vary dependent upon your department or unit.
Other duties may be assigned as required.
Required Education and Experience Bachelor of Science Biological, Physical, Chemical or Clinical Laboratory Science / Medical Technology from an accredited institution.
OR Bachelors Degree and meets the CLIA requirements for high complexity testing High School Graduate Required Licensure and Certification Technologist in Cytogenetics (CG)
- American Society for Clinical Pathology Board of Certification (ASCP) must be completed within 6 months of hire within 180 Days Time Type: Full time Job Requisition ID: R-47201 Important information for you to know as you apply: The health system is an equal employment opportunity employer.
Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.
See also Diversity, Equity & Inclusion .
The health system provides reasonable accommodations to qualified individuals with disabilities.
If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
They are uniquely trained in the advanced understanding of ultrasound physics and instrumentation allowing them to optimize the ultrasound controls for the highest quality image acquisition.
The sonographer is able to identify and evaluate the appropriate anatomical and physiological consequences that would be consistent with disease processes.
They need to be able to adapt the routine protocol to a wide range of patients and disease-state variability, making each exam individual and unique.
The sonographer manages the initiation of critical value notification to expedite optimal patient outcomes.
Responsibilities and Essential Job Functions Performs basic to advanced cardiac ultrasound services for adult patients such as transthoracic, transesophageal, and stress procedures, used to diagnose and assess cardiac abnormalities.
General duties include preparing equipment, prepping patients and explaining procedures, reading the images, report findings, analyzing patient clinical history in order to identify the purpose of the examination, and adapting protocols to make each exam unique and individual to the patient and procedure.
Acts as an educational resource to other staff, physicians, students, and fellows regarding equipment, techniques, and procedures to optimize patient care.
Seeks and develops new measures to improve the quality of patient care as new technology evolves.
Actively participating in meetings, quality assurance, and IAC activities as delegated by the medical and/or technical director.
Available for occasional on-call status under Cardiologist supervision, weekend coverage, and later shifts is mandatory Must possess strong organizational skills and be able to function independently.
Strong human relationships, communication skills, and demonstration of sound judgement.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
Skills and duties may vary dependent upon your department or unit.
Other duties may be assigned as required.
Required Education and Experience High School Graduate Required Licensure and Certification Registered Diagnostic Medical Sonographer (RDMS)
- American Registry for Diagnostic Medical Sonography (ARDMS) must be completed or in the process of being completed and credentialed.
Certification must be completed within 3 months of hire date.
within 90 Days OR Registered Cardiac Sonographer (RCS)
- Cardiovascular Credentialing International (CCI) must be completed or in the process of being completed and credentialed.
Certification must be completed within 3 months of hire date.
within 90 Days Registered Diagnostic Cardiac Sonographer (RDCS)
- American Registry for Diagnostic Medical Sonography (ARDMS) Basic Cardiac Life Support (BLS or BCLS)
- American Heart Association (AHA) upon Hire Maintain CME requirement Knowledge Requirements Ability to train in area of competency Graduate of a CAAHEP; JRC-DMS program in cardiac ultrasound preferred.
Training or certification in IV and LVO contract administration Preferred.
Time Type: Full time Job Requisition ID: R-29666 Important information for you to know as you apply: The health system is an equal employment opportunity employer.
Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.
See also Diversity, Equity & Inclusion .
The health system provides reasonable accommodations to qualified individuals with disabilities.
If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
They are uniquely trained in the advanced understanding of ultrasound physics and instrumentation allowing them to optimize the ultrasound controls for the highest quality image acquisition.
The sonographer is able to identify and evaluate the appropriate anatomical and physiological consequences that would be consistent with disease processes.
They need to be able to adapt the routine protocol to a wide range of patients and disease-state variability, making each exam individual and unique.
The sonographer manages the initiation of critical value notification to expedite optimal patient outcomes.
Responsibilities and Essential Job Functions Performs basic to advanced cardiac ultrasound services for adult patients such as transthoracic, transesophageal, and stress procedures, used to diagnose and assess cardiac abnormalities.
General duties include preparing equipment, prepping patients and explaining procedures, reading the images, report findings, analyzing patient clinical history in order to identify the purpose of the examination, and adapting protocols to make each exam unique and individual to the patient and procedure.
Acts as an educational resource to other staff, physicians, students, and fellows regarding equipment, techniques, and procedures to optimize patient care.
Seeks and develops new measures to improve the quality of patient care as new technology evolves.
Actively participating in meetings, quality assurance, and IAC activities as delegated by the medical and/or technical director.
Available for occasional on-call status under Cardiologist supervision, weekend coverage, and later shifts is mandatory Must possess strong organizational skills and be able to function independently.
Strong human relationships, communication skills, and demonstration of sound judgement.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
Skills and duties may vary dependent upon your department or unit.
Other duties may be assigned as required.
Required Education and Experience High School Graduate Required Licensure and Certification Registered Diagnostic Medical Sonographer (RDMS)
- American Registry for Diagnostic Medical Sonography (ARDMS) must be completed or in the process of being completed and credentialed.
Certification must be completed within 3 months of hire date.
within 90 Days OR Registered Cardiac Sonographer (RCS)
- Cardiovascular Credentialing International (CCI) must be completed or in the process of being completed and credentialed.
Certification must be completed within 3 months of hire date.
within 90 Days Registered Diagnostic Cardiac Sonographer (RDCS)
- American Registry for Diagnostic Medical Sonography (ARDMS) Basic Cardiac Life Support (BLS or BCLS)
- American Heart Association (AHA) upon Hire Maintain CME requirement Knowledge Requirements Ability to train in area of competency Graduate of a CAAHEP; JRC-DMS program in cardiac ultrasound preferred.
Training or certification in IV and LVO contract administration Preferred.
Time Type: Full time Job Requisition ID: R-29666 Important information for you to know as you apply: The health system is an equal employment opportunity employer.
Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.
See also Diversity, Equity & Inclusion .
The health system provides reasonable accommodations to qualified individuals with disabilities.
If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
We are seeking a Placement Finding Specialist to join our team.
Hourly Range: $21.63 - $23.56
This role is an innovative approach to partnering with case managers and placement resources in Kansas to identify the best placement match for youth already in or newly entering state custody. You are responsible for identifying placement resources for children in state custody referred to by their case manager. As a member of the Kansas Foster Care team, you will work with 3 other team members and report to our Placement Finding Manager.
WHAT YOU WILL DO:
- The Placement Finding Specialist receives information about youth by phone from case managers and assesses, in conjunction with the case manager, the youth's placement needs
- Specialists then utilize available technology to conduct a search for placements that would match the youth's needs, discuss placement needs by phone with prospective placements and then provide placement options by phone and/or email to the youth's case manager
- There is a strong emphasis on placing siblings together, maintaining youth in their community and minimizing the number of placement changes youth experience while in foster care
- Referrals come in as either emergencies (placement must be found within four hours) or non-emergencies (anything beyond four hours). Placement Finding specialists must meet established benchmarks for each referral type
WHAT YOU WILL BRING:
Our ideal candidate will have 3 years of relevant experience working with children and families and the following:
- Bachelor's degree in social work or other human services related field
- At least 21 years of age and pass background check, physical, and drug screening
- A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
WHO WE ARE:
Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:
- Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
- Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
- Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:
- Nonviolence - helping to build safety skills and a commitment to a higher purpose.
- Emotional Intelligence - helping to teach emotional management skills.
- Social Learning - helping to build cognitive skills.
- Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
- Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
- Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
- Growth and Change - helping to work through loss and prepare for the future.
OUR WIDE STATEMENT:
At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.
OUR DIVERSITY STATEMENT:
- We partner for safe and healthy communities.
- We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
- We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
- We stand for anti-racism, equity, and inclusivity.
- We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
- We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.
OUR BENEFITS:
Cornerstones of Care offers a competitive benefits package, which includes:
- 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
- Team members who work at least 30 hours per week are eligible for
- Health insurance benefits (medical, prescription, dental, vision)
- Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
- Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
- Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
- Retirement savings plan (401K) with employer match
- Pet Insurance
- Employee assistance program (EAP)
- Tuition reimbursement program
- Public Service Loan Forgiveness.
- To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
Questions?
Please contact: Cornerstones of Care, People Experience Team
8150 Wornall Rd., Kansas City, MO 64114
Phone: Fax:
Like us on Facebook at: cornerstonescareers
Cornerstones of Care is an Equal Opportunity Employer
MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Telemetry registered nurse for a travel assignment with one of our top healthcare clients.
Requirements
- Active RN License
- Degree from accredited nursing program
- BLS & ACLS Certifications
- Eighteen months of recent experience in an Acute Care Telemetry setting
- Other requirements to be determined by our client facility
Benefits
- Weekly pay and direct deposit
- Full coverage of all credentialing fees
- Private housing or housing allowance
- Group Health insurance for you and your family
- Company-paid life and disability insurance
- Travel reimbursement
- 401(k) matching
- Unlimited Referral Bonuses up to $1,000
Duties Responsibilities
As part of the telemetry unit, Telemetry Nurses (RN) provide care by connecting patients to machines that measure heart rate, blood pressure, breathing rate, as well as blood-oxygen levels and electrocardiogram information. These machines then send data to computer screens for nurses to monitor. Telemetry Nurses read and interpret the data to better determine patient care.
- Provide care for patients by comfortably connecting them to machines that measure blood pressure, heart rate, breathing rate, blood-oxygen level, and electrocardiogram information.
- Monitor and interpret data to assess any potential health problems and needs.
- Develop nursing care plans and maintaining accurate medical records.
About Agency
MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®.
If qualified and interested, please call 954-740-8789 for immediate consideration.
MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status.
Key Words: Telemetry Nurse, RN-Tele, Telemetry Nursing positions, Travel Nurse, Contract Nurse, Agency Nurse, EKG, Tele, Telemetry Contracts, Registered Nurse, Telemetry Nurse, Tele Nurse, RN, Registered Nurse, Telemetry Nurse, RN-Tele, Travel Nursing
*Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details.
About Medpro Healthcare Staffing:
MedPro Healthcare Staffing is revolutionizing the way healthcare professionals experience the world on travel assignments. Our passionate team of recruiters are dedicated to finding travelers the space to evolve professionally while exploring from coast to coast. We are committed to an unwavering set of standards that translates into the extraordinary experiences of our healthcare professionals.
MedPro recruiters are equipped with emerging technology and resources that allow them to personalize each healthcare applicant’s journey. Our focus is placing travelers in environments that lend itself to a harmonious work-life balance in the places they’ve always dreamed of visiting. We’re experts in crafting the perfect blend of location, facility, and benefits to suite each traveler’s dreams.
MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality PCU/Step-down Nurse for a travel assignment with one of our top healthcare clients.
Requirements
- Active RN License
- Degree from accredited nursing program
- BLS & ACLS Certifications
- Eighteen months of recent experience in an Acute Care PCU/Step-down setting
- Other requirements to be determined by our client facility
Benefits
- Weekly pay and direct deposit
- Full coverage of all credentialing fees
- Private housing or housing allowance
- Group Health insurance for you and your family
- Company-paid life and disability insurance
- Travel reimbursement
- 401(k) matching
- Unlimited Referral Bonuses up to $1,000
Duties Responsibilities
Progressive Care Nurses (PCU) care for patients requiring close monitoring and frequent assessment, but who aren't unstable enough to need ICU care. PCU nurses monitor cardiac and other critical vital signs and detect any changes, thereby enabling intervention of life-threatening or emergency situations. Many PCU patients receive complex medications that may require titration based on the patient’s vital signs The PCU nurse is sometimes also called a step-down nurse and the PCU is also known as cardiac step-down, medical step-down, neuro step-down, surgical step-down and ER holding.
- Monitor and assess patients who aren't unstable enough to need ICU care.
- Utilize computer equipment to monitor cardiac and other vital information and detect any changes, thereby enabling intervention of life-threatening or emergency situations.
About Agency
MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®.
If qualified and interested, please call 954-740-8789 for immediate consideration.
MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status.
Key Words: PCU Nurse, RN-Progressive Care, Telemetry Nursing positions, Step-down, Stepdown, Travel Nurse, Contract Nurse, Agency Nurse, EKG, Tele, Telemetry Contracts, Registered Nurse, Telemetry Nurse, Tele Nurse, RN, Registered Nurse, Telemetry Nurse, RN-Tele, Travel Nursing
*Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details.
About MedPro Healthcare Staffing:
MedPro Healthcare Staffing is revolutionizing the way healthcare professionals experience the world on travel assignments. Our passionate team of recruiters are dedicated to finding travelers the space to evolve professionally while exploring from coast to coast. We are committed to an unwavering set of standards that translates into the extraordinary experiences of our healthcare professionals.
MedPro recruiters are equipped with emerging technology and resources that allow them to personalize each healthcare applicant’s journey. Our focus is placing travelers in environments that lend itself to a harmonious work-life balance in the places they’ve always dreamed of visiting. We’re experts in crafting the perfect blend of location, facility, and benefits to suite each traveler’s dreams.
About Excelligence Learning Corporation
Excelligence Learning Corporation ( ) is a leading developer, manufacturer, distributor, and multi-channel retailer of over 20,000 innovative, high-quality, and grade-appropriate educational products and teaching solutions, sold primarily to early childhood learning centers, elementary schools, PTAs, and consumers. The company has three core divisions: Supplies (Discount School Supply and Really Good Stuff), Equipment (Children’s Factory, Angeles, and Steffy Wood Products), and Services (Educational Products, Inc., ChildCare Education Institute, and Frog Street).
Primary Duties & Responsibilities:
- Develop and execute a comprehensive strategy for fulfillment operations, including the production of proprietary products like Colorations® craft paints, driving efficiency and alignment with company goals.
- Lead cross-functional collaboration with departments such as purchasing, merchandising, and IT to drive operational excellence and innovation.
- Oversee Profit and Loss (P&L) accountability for the fulfillment facility, ensuring financial performance aligns with company objectives.
- Maintain expenses at or below budgeted levels through data-driven decision-making and process optimization.
- Identify and implement process improvements, leveraging analytics to standardize and enhance operational workflows, particularly for light manufacturing processes like paint production.
- Utilize AI-driven tools and technologies to enhance operational efficiency, such as optimizing fulfillment processes and manufacturing workflows.
- Drive improvements in facility automation, enhancing systems like material handling equipment and warehouse management systems to increase productivity.
- Take ownership of safety culture and metrics, ensuring compliance with OSHA regulations and other safety standards.
- Play a key role in strategic planning, aligning operations with company forecasts and initiatives, incorporating data analytics for demand forecasting.
- Maintain regular, transparent communication with senior management and executive leadership through weekly business reviews to align on priorities and progress.
- Ensure service levels, metrics, and KPIs are consistently met, developing action plans to address performance gaps.
- Lead, coach, and develop management and supervisory teams, promoting a positive, inclusive, and high-performance culture.
- Build relationships with community leaders, educational institutions, and logistics peers to understand and influence the local business and employment climate.
- Drive network optimization and continuous improvement programs, emphasizing efficiency and innovation in the production and fulfillment of proprietary brands like Colorations®.
Qualifications:
- 10–15 years of progressive leadership experience, with a strong focus on fulfillment operations in semi-automated facilities.
- Demonstrated ability to engage and connect with diverse teams, from hourly associates to executive leadership, fostering trust and collaboration.
- Exceptional interpersonal and communication skills, with a proven track record of motivating and mentoring teams to achieve performance goals.
- Strong analytical and problem-solving skills, with expertise in using data and analytics to drive operational decisions and improvements.
- Expertise in fulfillment center operations, supply chain management, and labor planning; experience with light manufacturing processes is a plus.
- Proven leadership in cross-functional project management, with a focus on operational excellence and process improvement.
- In-depth knowledge of material handling equipment, related controls/systems, and warehouse management systems (WMS).
- Experience with light manufacturing, sub-assembly, or kitting processes.
- Ability to promote a culture of safety, employee engagement, and continuous improvement across all levels of the organization.
Education:
- Bachelor’s Degree required.
Travel:
- Less than 5% travel annually.
- The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Our Benefits:
- Competitive Salary and Benefits Package
- Comprehensive Medical Insurance
- Dental and Vision Insurance
- Life Insurance
- Educational Assistance
- Employee Assistance Program
- 401(k) Company Match
- Parental Leave
- Paid Time Off carryover
- 12 Paid Holidays
Equal Employment Opportunity
Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.
Director of Facilities Management
Job Summary:
The PRN Director of Facilities Management is a contract role responsible for the management of all Engineering/Maintenance and Facilities Planning activities. As such, this position has full authority and responsibility over all activities relating to this department. This includes the operation, maintenance, renovation, appearance, safety and design/engineering services.
The Director of Facilities Management administers and directs preventive and corrective maintenance programs to maintain buildings, grounds, and equipment, both fixed and portable as well as establish and direct departmental goals and objectives in accordance with those of the Hospital administration to provide and assure the basic needs for the welfare, comfort, and safety of patients, visitors, and staff as they relate to maintenance, repair, operation, and modification of all hospital buildings, grounds, mechanical and electrical systems and equipment.
This position manages expenditures for Facilities, serves as the primary contact with hospital senior management, identifies requests and assessments for Capital investments and maintenance in the building, develops and implements both short- and long-range planning regarding infrastructure and environment of care.
Duties/Responsibilities:
- Facilitate strategic development, implementation, and evaluation of cohesive facilities services, energy management and life safety, including: reviewing operating and capital budgets; facilitate department changes as dictated by changing volumes, departmental need and maintaining safe and effective programs for computerized software systems/automation/technology, facilities services, and life safety management.
- Ensure and effectively manage fiscal responsibility and control overspending.
- Ensure effective project management and interdepartmental/interagency collaboration.
- Ensure life safety functions of the hospital are effectively managed, have appropriate backup and contingency planning for unexpected infrastructure and/or equipment failure; and that existing systems are in good working order while maintaining compliance with TJC standards, CMS regulations, including an accurate statement of conditions, document that demonstrates all fire safety and other environmental compliance and lists deficiencies and corrective action plans with a timeline for completion.
- Carry out responsibilities in accordance with Fire Door Solutions / Facilities Management Solutions policies and applicable laws.
- Conduct contract negotiations, oversee bidding process and function as clerk of the works for capital projects to ensure timely and satisfactory delivery of contractor services.
- Identify and implements capital and equipment plans to maintain environment of care and support modernization/renovation of patient care areas, utilizing facilities staff to minimize cost.
- Manage resources for a safe, functional, comfortable and aesthetically pleasing facilities.
- Review all relevant policies and procedures and works toward a single standard of service delivery and best practices.
- Maintain external relations related to assigned areas, including government relations, local, State and Federal regulatory agencies, The Joint Commission (TJC), Department of Health, and others as needed.
- Establish and implement departmental policies, procedures and reviews, including annually interpreting it to departmental staff.
- Prepare manuals and guidebooks covering all phases of departmental operation for use by Employees.
- Communicate internally with all individuals affecting project or affected by a project, communicate externally with any individuals or agencies that may have impact on a project.
- Consult with department Leaders in completion of projects and assignments.
- Consult with outside contractors/Architects in completing scheduled work and manages construction design to build optimally maintainable spaces.
- Perform the Financial Management activities pertaining to the preparation of the annual departmental budgets for staff, operating, and capital expenditures.
- Develop cost control programs for the departments.
- Review specifications for all equipment and construction for the hospital.
- Compile documentation required for the justification of projects.
- Provides technical information and consultation to other departments, consult with vendors on design, purchase and installation of new equipment.
- Review designs and prepares reports for compliance with state, local HFAP and/or Joint Commission on Accreditation of Healthcare Organization requirements and keeps permits current.
- Constantly advances knowledge and attends various meetings/seminars concerning specific areas or concerns within the hospital, relating to the department.
- Represent FMS and assigned facility through participation in both trade and professional organizations at local, state, and national levels.
- Observe and enforce safety regulations and practices.
- Develop and maintain a positive work climate and the overall team effort of the department.
- Perform related responsibilities as required or directed.
- Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Ability to mentor and train individuals in the position as needed/required in trade skills, management skills and leadership skills.
Requirements and Preferred Experience:
- At least ten years of management experience and/or training in a medium or large healthcare system required.
- Experience in Healthcare and a proven track record of highly developed interpersonal, analytical and communication skills.
- Demonstrated ability to interact and communicate effectively with all levels of the organization clients and staff alike with a focus on client and customer services.
- Previous experience as a director of facilities services strongly preferred. Previous experience in an Executive Facilities Services related Leadership position preferred, but not required.
- Managing vendors on contract: Public sector local, state or federal government; bargaining unit environment.
- Familiarity with applicable codes, state requirements and NFPA/JC regulations relating to health care facilities.
- Exhibit general knowledge of trades related to building maintenance and repair, interpreting blueprints and/or floor plans, electrical, plumbing, refrigeration, general building construction, heating, refrigeration and vehicle mechanics.
- Knowledge of the principles and practices of operations and project management including coordination, communication, prioritization, troubleshooting, adherence to budget and completion of goals.
- High level of experience in a regulatory environment, including permitting, workplace safety, and environmental regulations to comply with local, state, and federal standards.
- Tact, diplomacy, and composure are needed for interaction with contractors, vendors, and hospital staff.
- Capacity to manage a diverse workforce including bargaining unit environment; ability to embrace diversity as a strategic advantage.
- Strong analytical skills, attention to detail with the ability to critically think, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Record of managing a team of professional staff, senior level managers.
- Thoroughness, independence and excellent written and oral communication skills.
- Team player with a positive personality with a high level of confidentiality.
- Professional presentation and verbal and written communication skills.
- Work independently and within a team on special, nonrecurring and/or ongoing projects.
- Strong organizational, communications and interpersonal skills.
- Ability to work under pressure and perform multifaceted projects in conjunction with daily activities.
- Professional appearance and demeanor.
- Efficient with smartphones, tablets, computers, & Microsoft Office for reporting daily progress.
- Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, Outlook and Access.
Education:
- Bachelor’s degree in engineering, Business Administration or related field. Master of Business Administration preferred or equivalent combination of education and experience.
Certificates, Licenses, Registrations
- Certified Health Facilities Manager (CHFM) by the American Hospital Association Certification Center.
- Other nationally recognized certifications pertaining to Facilities Services are acceptable as an alternative to the CHFM.
- ACHE, ASHE, NFPA and other professional memberships are preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate is regularly required to stand, walk; sit; use hands to finger, handle, or feel objects, or controls; reach with hands and arms; talk and hear.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to lift and/or move up to 50 pounds occasionally.
- Working extended hours is required as needed.
Additional Requirements:
- Must be 21 years of age.
- Must have a valid driver license.
- Must pass drug screen, criminal background check and driver’s license check.
- Must be willing to submit to TB test, vaccination blood tests, & vaccinations when required by client (MMR, Flu, Varicella, etc.).
Perks and Benefits:
- Medical, Dental, and vision coverage
- 401(k)/Roth with company match
- Work-Life Balance: PTO (Paid Time Off), paid holidays, and balanced work schedule
EEO, including disability/vets
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
- Customer Interactions:
- Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
- Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.
- Quality Service:
- Uphold the organization's philosophy of extraordinary customer relations.
- Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.
- Problem Resolution:
- Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
- Document all member interactions meticulously following established procedures.
- Healthcare Knowledge
- Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
- Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.
- Operational Excellence
- Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
- Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.
- Performance Metrics:
- Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.
- Compliance and Ethics:
- Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
- Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
- Tools and Systems:
- Use multiple systems/screens while assisting callers effectively
- Navigate CRM, EMR/EHR, and ticketing platforms effectively
What You Bring:
- Experience:
- Fluency in both Spanish and English (spoken and written) is required.
- Minimum of two (2) years of customer service or healthcare member-interaction experience.
- Previous call center experience and/or prior experience in the health insurance industry (preferred).
- Education:
- High School Diploma or GED required.
- Skills:
- Outstanding written and verbal communication skills.
- Proven analytical and problem-solving abilities.
- Ability to respond concisely and clearly to customer queries.
- Strong critical thinking and problem-solving skills.
- Typing speed of at least 35 WPM with a 5% or lower error rate.
Success Factors for Working from Home
- To thrive in this remote role, you'll need:
- Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
- Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
- Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.
- Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
- Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
- Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
- Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
- Adaptability: Ability to adapt to changing technologies and procedures while working remotely.
What You Will Get:
- Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
- Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
- Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
- Career Growth: Abundant advancement opportunities within the organization.
- Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
- Unique Perks:
- Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
- Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.
Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
Remote working/work at home options are available for this role.
*You are not applying for a job for KLUTCH- We are a recruiting service and you are applying for our client MFM Partners which is a Unishippers franchise with offices in Overland Park, Chicago, and Nashville
As an Implementation Specialist, you're the go-to person helping new customers get up and running with Unishippers. You'll partner with our sales team and their clients to figure out what they need, set everything up, walk them through the tools, and be their main support for the first 30 days so they actually use and love the platform.
Key Responsibilities:
Client Onboarding & Consultation
- Hop on calls with clients to really understand how they work and what they need so we can set them up with a solution that actually fits.
- Be their main point of contact during implementation so they always know who to go to.
Setup
- Customize the platform (Unishippers' CRM, Salesforce, and/or third-party shipping tools) based on each customer's workflow.
- Help move their data from old systems into the new ones so everything transitions smoothly.
- Run initial tests to make sure everything works as expected and that pricing/ratings are coming through correctly.
Training & Knowledge Transfer
- Lead live, hands-on training sessions for clients and end users on MyUnishippers.
- Stick with them after go-live as their go-to support person, handling questions and issues during the first 30 days.
Collaboration & Communication
- Work side-by-side with sales, billing, customer success, and account management to keep implementations on track.
- Share regular updates on each client's status through a weekly Activation Report.
Problem Solving & Issue Resolution
- Spot potential roadblocks early and get in front of them so the client's launch stays smooth.
- Troubleshoot and fix any technical issues that pop up.
Post-Implementation Support
- Keep supporting clients after launch to make sure they're happy and getting value from the platform.
- Collect feedback and pass along insights to help improve both the implementation process and the product.
Required Qualifications
Required Skills
- Strong project management skills and the ability to juggle multiple clients at once without dropping the ball.
- Clear, confident communication skills, whether you're talking to internal teammates or directly with clients.
- A problem-solver mindset with an "I'll figure it out" attitude, no matter how weird or messy the situation is.
Preferred Experience
- Experience with shipping platforms like ShipStation, Shopify, ShipHawk, etc.
- Experience with UPS tools like , WorldShip, etc.
- Experience working with APIs and/or connecting UPS with third-party platforms.
Personal Characteristics
- Extremely detail-oriented, with the ability to manage a lot of moving parts and deadlines every day.
- Proactive, flexible, and always looking to learn and level up.
- Strong people skills and the ability to build solid relationships with clients and internal teams alike.