Information Technology Jobs in Sewell

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

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• 
  
• 401(k)
  
• Bonus based on performance
  
• Employee discounts
  
• Health insurance
  
• Paid time off
  

• 
  
• A minimum of 1 years of store or service assistant manager experience
  
• General automotive knowledge
  
• Excellent customer service disposition
  
• Good communication skills
  
• Leadership ability
  
• Team building skills
  
• Ability to work a flexible retail schedule including weekends, evenings and holidays
  
• Valid drivers license
  

Milber Makris Plousadis & Seiden, LLP, a full-service civil litigation defense firm and business partner to the insurance industry, is seeking a detail-oriented paralegal with strong case intake, calendaring and litigation support experience. This role is based in our Woodbury, New York office and requires four days a week in office and one day remote, following a minimum of six weeks in-office training. The ideal candidate thrives in a fast-paced environment, understands court deadlines, and can manage multiple matters from intake through trial preparation. Law office experience is mandatory. Prior case intake and calendar experience required. Paralegal certification is preferred but not mandatory.

Experience Requirements:

• 3+ years paralegal experience
• Computer proficiency in MS Word, Outlook, Excel & Adobe Acrobat
• Experience in case intake, calendaring and scheduling mandatory (preferably in an insurance defense law firm)
• Litigation support experience a plus
• Strong knowledge of civil procedures and court rules
• Experience with case management systems and e-filing platforms
• Excellent organizational and deadline management skills
• Exceptional verbal and written communication, knowledge and understanding of legal terminology and procedures
• Paralegal certificate a plus

Primary Job Duties/Responsibilities

• Handle intake process for new cases daily, reviewing case assignments, claim documents, and assigning cases
• Open and organize case files, enter key dates into case management system, and ensure accurate party and court information
• Perform conflicts checks on new case assignments
• Prepare correspondence acknowledging new case assignments
• Maintain firm's master calendar, entering and tracking court deadlines, discovery cutoffs, hearings, conferences, depositions, and trial dates
• Monitor procedural deadlines to ensure compliance with court rules
• Enter court appearances, conferences, hearings, motion return dates, mediation and arbitration dates, deposition dates, examinations under oath dates, independent medical examinations, expert examinations, meetings, etc.
• Schedule and confirm all appearances, depositions, and meetings, and handle all adjournments
• Communicate and coordinate with attorneys, courts, adversaries, experts, translators, court reporters, arbitrators, mediators, clients, and non-party witnesses
• Reserve conference rooms, order court reporters, translators, videographers
• Additional administrative duties.

Summary

As a Paralegal handling case intake and the firm's calendar, you will be integral to the growth of the law firm. Your strong communication and organizational skills will ensure efficiency and organization of incoming case assignments. In handling the firm's calendar, you will ensure compliance with court rules and deadlines. You will input, verify, and track crucial dates, and coordinate with attorneys to ensure all compliance and scheduling needs are met.

*Salary Commensurate with Experience

MMP&S Benefits Include:

Health Insurance, Health Savings Account, Dental options, Vision options, Life Insurance, Long-Term Disability Insurance, Short-Term Disability Options, Flexible Spending Account, 401(k) Plan, AFLAC, Pet Insurance

Milber Makris Plousadis & Seiden, LLP, a full-service civil litigation defense firm and business partner to the insurance industry, is seeking a legal assistant with 3+ years' prior experience to assist attorneys in all phases of litigation. This role is based in our Woodbury, New York office and requires four days a week in office and one day remote, following a minimum of six weeks in-office training. Candidates must be eager to learn, organized and able to multitask in a fast-paced environment. Experience in insurance defense litigation is a plus but not mandatory.

Experience Requirements:

• 3+ years' prior legal assistant experience in a law office.
• Preparing, editing, proofreading, finalizing, serving and filing legal documents.
• Computer proficiency in MS Word, Outlook and Excel & Adobe Acrobat
• Excellent typing, grammar and computer skills
• Excellent verbal and written communication, knowledge and understanding of legal terminology and procedures
• Knowledge of defense litigation
• Proficiency with electronic filings in the State and Federal Courts

Primary job duties include but are not limited to the following:

• Insurance defense litigation support
• Draft answers and finalize and serve pleadings, discovery documents, notices, stipulations, briefs, motions, affidavits, RJI's, etc.
• Proficiency editing legal documents and ensuring accuracy
• Preparation of reports for insurance carriers
• Assist with document productions and redactions
• Assist with preparation of witness/exhibit lists and trial binders
• Assist with retention of expert witnesses, preparation of expert indexes, production of records
• Communicate with clients and coordinate with support services, opposing law firms and courts
• E-filing & E-Service (State & Federal)
• Case management and calendar management for assigned caseload
• Organizing and maintaining case files, including electronic files and document management systems
• Entering and managing information in databases and spreadsheets.
• Updating attorney case lists
• Additional administrative duties

Summary

As a Legal Assistant, you will support attorneys in managing case files and ensuring the smooth operation of the law office. Your core skills in litigation, document review, and legal administrative tasks will be essential for preparing legal documents and maintaining case management systems. Proficiency in Microsoft Office, particularly Word and Excel, will aid in your daily responsibilities. With your attention to detail and organizational skills, you will contribute significantly to the efficiency of the legal team and the overall success of our practice.

*Salary commensurate with experience

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Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time.
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• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Earn more:Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
• Quick and easy start:Sign up in minutes and get on the road fast.*

Basic Requirements

• 18+ years old** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Become a Shopper

• Click "Sign UpApply Now" and complete the sign up process
• Download the DoorDash Dasher app
• Activate your Red Card in the Dasher app***

*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.

*Subject to eligibility.

**Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

LHH is partnering with a growing food and beverage manufacturer in South Jersey to identify a Quality Assurance professional to support plant operations and uphold the highest product quality and food safety standards. This role reports to the QA Manager and plays a key part in driving compliance, process improvement, and team leadership within a fast-paced production environment focused on beverage and sauce manufacturing.

Key Responsibilities:

• Oversee daily QA/QC activities to ensure compliance with food safety regulations and company standards
• Conduct plant audits, documentation reviews, and internal inspections (including Glass & Brittle Plastic audits)
• Support internal and external audits (SQF, customer, regulatory)
• Investigate quality issues and partner with Production to implement corrective actions
• Manage product holds, rework processes, and finished goods evaluations
• Perform and review analytical testing on raw materials and finished products
• Train and mentor QA staff and production employees on quality and compliance standards
• Maintain accurate QA documentation, non-conformance reports, and complaint investigations
• Assist in managing calibration, equipment troubleshooting, and facility inspections
• Provide leadership support to the QA team, including scheduling, coaching, and performance oversight

Qualifications:

• Bachelor’s degree in Food Science, Chemistry, Agriculture, or related field
• 5+ years of progressive QA leadership experience within food manufacturing
• Certifications required: HACCP and PCQI (BPC or ability to obtain within 6 months)
• Strong knowledge of processing/canning operations and quality systems
• Excellent analytical, communication, and cross-functional collaboration skills

Health insurance, dental insurance and life insurance are offered with this full-time direct hire role.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state,

and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordina

Case Manager

General Description

The Case Manager is responsible for resource assessment to identify client needs and establish connections/rapport within the community to provide myriad resources and connection to services. Case managers will be responsible for service planning and service plan implementation & coordination, as well as monitoring and follow-up on these services. The case manager is expected to be active in aftercare planning, crisis intervention, and third-party requests.

Tasks & Responsibilities

A. Essential Duties

• General Case Management functions supporting client needs.
• Coordinate daily case management needs assisting clients with securing resources.
• Coordinate/facilitate Third Party records requests.
• Participate in weekly Treatment Team Meetings.
• Discharge & Aftercare planning.
• Facilitate groups at least once per week.
• Maintain weekly communication with client’s social supports.
• Collects and records all information necessary for admission and extended stay review.
• Obtain all applicable consents, financial agreements, and ROI’s.
• Relationship building with all clients in residential services.
• Providing AMA follow-up phone calls
• Actively blocking AMA’s; and outreaching all clients who AMA with follow-up phone calls
• Collaborate with Admissions and Clinical to assist in refer out process.
• Liaise with BHT and Clinical staff to ensure best client outcomes and communication of client needs.
• On-Call/After-Hours Phone coverage and availability, as needed
• Maintain communication with all alumni members

B. Additional Duties

• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.

C. Interpersonal Relations

• Create Meaningful Connections: Demonstrates ability to function effectively as a part of a team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Take Accountability: Take constructive feedback and prevent discourse among our peers.
• Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner.
• Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability
• Customer Service
• Decision Making
• Dependability
• Ethics
• Interpersonal Skills
• Crisis Intervention and De-escalation
• Conflict Management
• Organization Skills

Key Performance Indicators

• Documentation of case management services within 48 hours.
• Aftercare Planning coordinated, completed, and documented for every client.
• 85% of clients successfully connected to identified aftercare providers.
• Completion of at least two case management services for each client in treatment.
• At least one weekly phone call to each client’s support person.

Job Specific Competencies

• Direct Clinical Services
• 3rd Party Management
• Aftercare/Discharge Planning
• Documentation & Charting
• Service Planning & Execution

Performance Standards & Measurement

• Compliance with essential and incidental duties
• Compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computers, telephones, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with others is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request clinical employees to give us at least 30 days of resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:

• Associate degree or college coursework related to this position is required.
• Bachelor’s Degree is preferred.

Experience:

• 2-4 years’ experience working in a Behavioral Healthcare Facility.
• Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.

Job Description

General Description

Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health.

Tasks & Responsibilities

• Essential Duties
• Monitor and direct the daily schedule of clients, including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key.
• Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and approved routes.
• Work alongside clinical staff to aid in implementation of treatment plan goals
• Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques
• Foster a compassionate yet accountable environment that meets the needs of clients
• Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns
• Anticipate and respond to client needs, including crisis intervention and de-escalation
• Monitor the condition and behavior of all clients for intoxication/drug use.
• Administer Urine Analysis and breathalyzer on scheduled days of the week
• Promptly relieving previous shift and conferring with them regarding all issues and concerns.
• Conduct searches of clients at intake and assist in completing intake paperwork.
• Maintain and control company keys.
• Monitor clients and direct into group sessions or appointments when needed
• Make concerted effort to build relationships with each client, and model healthy communication as part of mental health treatment
• Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach.
• Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries with each client.
• Adhering to scheduled client transport and arriving to the facility in a timely manner.
• Report to and communicate with Direct Supervisor.
• Additional Duties
• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.
• Interpersonal Relations
• Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Take Accountability: Take constructive feedback and prevent discourse among our peers.
• Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.
• Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability
• Customer Service
• Decision Making
• Dependability
• Ethics
• Interpersonal Skills
• Job Knowledge
• Conflict Management
• Organization Skills
• Productivity
• Self-Development
• Teamwork

Core Functions:

• Transportation
• Crisis Intervention
• Behavioral Management
• UDS Screening
• Relationship Building

Performance Standards & Measurement

• Compliance with essential and incidental duties; compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computer, telephone, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with others is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:

• High school diploma or equivalent with specialized mental health training or experience.
• Bachelor’s degree in Mental Health area preferred.

Experience:

• 2-4 years' experience working in a Mental Health Treatment Facility.

Licenses and Certifications:

• BHT certification highly desirable
• Current CPR certification highly desirable
• Narcan training highly desirable
• Valid driver license

3p-1130p Week 1: Mon Tues Wed Fri Sat Week 2: Sun Mon Wed Thur Fri Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned. Requests photo ID and insurance cards, scanning copies. Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients. Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed. Completes all activities with adherence to departmental and institutional protocols. Assures regulatory and compliance requirements are met. Achieves individual and team performance metrics. Communicates and collects out-of-pocket liability from patients at the time of service. Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department).

Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner. Knowledge of medical terminology and/or third-party insurance coverage including managed care plans. Strong verbal and written communication and customer service skills. Meticulous attention to detail.

Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.

Salary Range $17.00 to $21.89 The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.

Workday Day (United States of America) Worker Sub Type Regular Employee Entity Kennedy University Hospitals, Inc Primary Location Address 435 Hurffville-Cross Keys Rd, Turnersville, New Jersey, United States of America