Information Technology Jobs in Saugus

Title: HYBRID HIM Team Lead (Boston, MA)

Responsibilities/ Job Duties:

• Assign, prioritize, and monitor daily EHR processing tasks to ensure timely completion of document indexing and record management.
• Provide day-to-day guidance, operational direction, and support to up to 5 staff members.
• Train new employees, identify knowledge gaps, and support ongoing staff education related to EPIC systems and workflows.
• Perform regular audits of document indexing and record accuracy to maintain high standards of documentation quality.
• Ensure staff follow departmental policies, health information management standards, and regulatory requirements.
• Assist staff in resolving system issues related to EHR platforms, document management systems, and fax ingestion processes.
• Research charts flagged for duplicate MRNs (medical records numbers) and coordinate next steps with EMPI staff to maintain patient identity integrity.
• Monitor staff productivity, queue volumes, and turnaround times; prepare reports and recommend workflow improvements.
• Identify operational challenges and communicate issues with recommended solutions to HIS and Information Systems leadership.
• Provide leadership coverage and maintain continuity of EHR processing operations in the absence of the HIS Operations Manager.

Minimum Education and Experience Requirements:

• 3+ years of experience in HIM / medical records
• Knowledge of medical records processing, document indexing
• EMR experience, EPIC preferred
• Strong computer proficiency

Schedule/ Shift:

Monday - Friday

8am - 4:30pm or 8:30am - 5pm

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan

The Company:

Our Boston based client was founded in 1982 and has grown to become one of the most successful diversified real estate investment private equity firms in the nation. The Firm has acquired, invested in, and/or managed over $45 billion of real estate on behalf of hundreds of U.S. and non-U.S. institutional investors and clients. Leveraging deep expertise in acquiring, developing, managing, and selling real assets in the U.S., they focus on delivering value to investors and communities through a combination of value-add closed-end, core open-end, and customized separate/advisory account strategies.

Position Overview:

The position of Research Associate will support a diversified commercial real estate fund by providing the market expertise and strategic insights necessary to maintain a distinct competitive advantage. Reporting to the Head of Research this role focuses on tracking and analyzing market trends through rigorous data collection, financial analysis, and professional reporting. The Associate will collaborate cross-functionally with Portfolio Management, Asset Management and Acquisition teams to support research and ensure the firm proactively responds to market demands.

Responsibilities:

• Conduct macroeconomic, sectoral, regional, and deal-specific market research to support strategic decision making(i.e. underwriting of acquisitions/dispositions, portfolio and asset management, and long-term market selection).
• Provide data-driven insights, and content support to assist in representing the firm’s perspectives on property type and market trends across asset classes and U.S. geographies.
• Support digital platform product design team to help create intuitive and easily accessible market research and performance dashboards.
• Organize external data and trends linking this information to the firm’s asset performance data for unique insights.
• Contribute to new research initiatives.
• Analyze 3rd party reports/white papers, news and industry events; summarize insights for internal stakeholders.
• Provide ongoing database maintenance of key market trends, analytics, forecasts, supply/demand, rent and other statistics.
• Assist in the quarterly and annual investor reporting deliverables including market commentary and presentations.
• Collaborate with key internal stakeholders including Portfolio Management, Asset Management, Acquisitions, and Valuations teams, to ensure accuracy, consistency, and timeliness of market performance data and market commentary.

Qualifications:

• 2+ years of experience in real estate, finance or economics with a sound understanding of macroeconomic theories and capital markets.
• High interest in economics and an understanding of the commercial real estate investment market in the U.S.
• Intellectual curiosity, skilled at creative problem solving and deductive reasoning.
• A reliable and resourceful team player who is assertive and enthusiastic.
• Ability to identify and utilize new data and information sources into actionable insights.
• Must be able to translate key research messages and complex issues into succinct presentation points.
• Excellent analytical skills and meticulous attention to detail and accuracy of calculations.
• Strong writing, communication and presentation skills.
• Adept at working in a fast-paced environment and meeting tight deadlines.
• Ability to collaborate with internal groups and individuals at all levels of an organization under tight timeframes.
• A team player with good work ethic and service orientation.
• Experienced user of Microsoft Word, Excel, and PowerPoint.
• Experience working with major government and real estate data sources (e.g. U.S. Census/BLS, or CoStar) a plus.

• Manage complex calendars for senior professionals, including scheduling meetings and coordinating logistics (conference rooms, security, and catering)
• Prepare for meetings by gathering and distributing materials
• Coordinate travel arrangements, including transportation and hotel bookings
• Process expense reports and maintain accurate records
• Maintain and update CRM/database information
• Monitor and manage email communications as needed
• Provide administrative support on team and departmental projects

• Bachelor’s degree required
• 2–4 years of administrative or executive support experience
• Strong interpersonal, written, and verbal communication skills
• Highly organized with strong attention to detail
• Proactive, reliable, and service-oriented with a positive attitude
• Proficiency in Microsoft Outlook, Excel, and Word
• Strong judgment and ability to handle confidential information with discretion
  

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.

• Multi-unit people management experience in the retail, restaurant, banking, or other related industry

• Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
• Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
• Assist DGM in recruiting and interviewing candidates for tax office associate positions
• Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
• Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
• Lead daily team meetings and communicate essential information to tax office associates
• Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
• Travel between offices as required
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*

• People management experience, with the demonstrated ability to grow and develop associates
• Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
• Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
• Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
• Computer proficient with the ability to use MS Office
• Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

Check out all available .

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

*Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

$15.00 - $40.00/Hr.

Sponsored Job #20504

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership. You'll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it's an opportunity to shape the future of medicine.

The HMS Center for Bioethics brings together the rich intellectual resources of the medical school faculty with health professionals and scientists from our affiliated teaching hospitals, departments across Harvard, and colleagues from other institutions worldwide to ensure that scientific progress, medical therapeutics, and health care practices proceed hand-in-hand with a reflection about the profound moral questions raised by advances in the life sciences. Our mission is to use these resources to execute our vision in teaching, service, and scholarship.

Reporting to the Associate Director of Finance and Operations and supporting the Director and Associate Director, with support for up to three additional faculty, the faculty assistant provides a wide range of complex office administration and support at the Center for Bioethics. The Candidate must be able to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The candidate must be flexible with a high level of organizational and interpersonal skills, attention to detail, diplomacy, and a demonstrated ability to handle multiple tasks and changing priorities simultaneously.

Executive support for the Center Director and Associate Director:

• Communicates professionally and effectively on behalf of the Center Director and Associate Director to both internal and external parties.
• Manages incoming mail and email, including identifying and tracking time-sensitive or high-priority communications to ensure prompt attention.
• Drafts and edits correspondence for a wide range of audiences, proactively handles scheduling requests, and manages unwanted subscriptions.
• Maintains complex calendars for the Center Director and Associate Director, including scheduling and prioritizing appointments, and coordinating across institutional calendars.
• Arranges complex travel, prepares detailed travel itineraries, and processes expense reports and reimbursement forms.
• Manages and updates complex CVs for faculty, incorporating new information as it arises.
• Drafts written correspondence and templates for faculty use, including updating and revising as needed.
• Coordinates and ensures the timely completion and submission of faculty recommendation letters.

Faculty Support:

• Provides administrative support for up to three additional core and/or research faculty, including calendar management, travel planning, processing reimbursements, and scheduling conference rooms.

Office Support and Operations:

• Serves as the point of contact for the Center for Bioethics by staffing the front desk, greeting visitors, answering the main phone line, addressing basic inquiries, and triaging center email to the appropriate staff.
• Orders and maintains office supply inventory and organizes storage spaces to ensure availability of essential items.
• Serves as primary liaison with the mailroom; develops instructions for mailing procedures for faculty and staff, and manages incoming/outgoing mail.
• Coordinates with Harvard security for employee building access, including granting and removing swipe access during onboarding and offboarding.
• Works with the Event Management System (EMS) to reserve office and conference spaces and to develop/revise step-by-step instructions for staff and faculty on room bookings.
• Maintains shared workspaces and meeting rooms to ensure cleanliness, order, and availability of equipment and computer peripherals at each workstation.
• Acts as liaison to facilities and IT regarding routine office repairs and issues, reporting, tracking, and following up on resolution.

Process Development:

• Drafts and revises process improvements and operational procedures, submitting drafts for approval to the Associate Director of Finance and Operations. Examples include (but are not limited to): overseeing the procurement and tracking of office equipment, maintaining and updating inventory systems.
• Developing and maintaining the supply ordering process and updating as needed.
• Drafting, disseminating, and updating room reservation instructions for the EMS system

Program and Event Support:

• Provides support for Center programs, including website updates, and assistance with events such as conferences, lectures, seminars, and public forums.
• Handles logistics such as scheduling rooms and media services, maintaining the Center's schedule for office and desk use.

Other Duties as Assigned:

• Contributes to the overall success of the Center by accomplishing other tasks or special projects as needed.

The faculty assistant is part of the HCB administrative team whose mission is to support the Center's faculty and students in teaching, service, and scholarship. As part of this unique and growing Center, this position works in a high-volume, fast paced and dynamic environment. All formal offers will be made by HMS Human Resources.

As part of your application, we recommend including a cover letter that will help us better understand your qualifications and background. This can provide valuable insight into your experience and interest in the role. There will be a writing task as part of the interview process.

Basic Qualifications:

• 3+ years of related experience in an academic, executive support, research or medical environment. Higher education may count toward years of experience.

Additional Qualifications and Skills:

• Bachelor's degree or equivalent professional experience preferred.
• Strong Microsoft Office skills, knowledge of Dropbox, Zoom, along with willingness to learn new programs and systems as needed.
• Advanced understanding and experience with administrative functions, processes, and systems.
• Excellent attention to detail and interpersonal, verbal, and written communication skills.
• Ability to work well with a team while also making decisions independently.
• Experience with project management software, such as Asana, a plus.
• Must be a professional, proactive, creative, collaborative, and conscientious individual.
• Proven ability to handle sensitive material and information with discretion.

Term: This is a one-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.

Standard Hours/Schedule: 35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pm

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.

Pre-Employment Screening: Identity

Other Information: Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the portal.

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University's Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

This position is salary grade level 054. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our

USG is an industry-leading manufacturer of building products and innovative solutions. For over 125 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing, and roofing products that enable customers to build outstanding spaces where people live, work, and play. With over 8,700 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency.

We’re big enough that our professionals have the resources to make a difference, yet small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.

USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right professional. Each year, we have hundreds of employees who celebrate milestone anniversaries with us.

POSITION SUMMARY:

The Contractor Specialty Representative will work with an existing Gypsum team with a focus on promoting USG Joint Compound products. This position applies extensive product, technical, and installation expertise to promote USG Systems and establish strong relationships with gypsum contractors, installers, and dealers. In addition, providing installer training, project management, jobsite assistance and collaborate effectively with USG gypsum sales team, local market representatives, and key channel customers.

Ideal candidate resides in the Boston metropolitan area.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

• Convert non-USG contractors by conducting job site visits and performing job site product demonstrations to communicate the benefits of USG products and services.
• Ensure successful product installation by providing field support for large, specialized jobs.
• Assist gypsum sales in conducting effective sales calls by performing hands-on training and demonstrations, soliciting feedback on USG products and services, and making technical or product recommendations that benefit customers and USG.
• Act as a consultant to the customer base by working with customers to address day-to-day challenges in inventory, distribution, projects specifications and other related areas; and approaches these issues from a consultative selling perspective, looking for ways that USG can develop stronger partnership with each.
• Provides feedback and follow-up on job site visits, training, and demonstrations by acting on customers requests, communicating pertinent information to other USG departments, and completing the appropriate administrative duties.
• Influences the quality of USG customer service by identifying gaps in sales representatives technical and product knowledge and recommending training.
• Improves sales and profits by assisting in the communication of new product information to the regions and providing feedback to product management.
• Assists the product management group in developing strategies by contributing relevant information on USG and competitors’ product usage and market trends and setting product and customer specific goals for the assigned region.
• Field lead person in product development or improvement, working closely with USG research formulator as needed.
• Based on product strategies, build contractors preference for key products (i.e. Joint Compound, Paper Faced Bead, and Drywall Grid while acknowledging opportunities for other products to promote within the USG portfolio.
• Coordinate and assist training and mock up’s for promotion of SE430 product.
• Increases the effectiveness and quality of USG products by working with manufacturing and R&D to understand product formulations gathers data from market on customers responses to the formulas and applications and communicates recommended adjustments to product management and research.
• Delivers effective product training / demonstrations by reviewing training needs, preparing training logistics and materials, soliciting and communicating feedback, and following up on additional training needs.
• Educates staff and customers on the proper use of USG products by displaying expert knowledge of USG products and best practices for applications.
• Ensures customers’ product satisfaction by providing support and resolving job site project issues.
• Improves customers satisfaction by frequently communicating with sales representatives regarding job sites, customers training sessions, issues, and resolution of issues
• Ensures accurate documentation of customer visits by entering all pertinent information into weekly call log report and job trial forms.
• Ensures the appropriate materials are on site for training (e.g., samples, literatures, demonstration products…)

KEY QUALIFICATIONS:

Education

• Bachelor’s degree preferred but not required. In lieu of degree, candidate should have equivalent field and industry experience

Travel Requirements

• Travel time up to and over 50% servicing respective market and within the assigned region
• A valid driver’s license is required.

Experience

• Minimum five (5) to ten (10) years construction industry or business-to-business sales experience.
• Experience with territory management preferred.
• Sales and demonstration/installation expertise, industry knowledge and sales aptitude or experience.
• Drywall application and finishing experience.
• Ability to speak Spanish fluently is preferred.

Required Skills

• Strong communication/interpersonal skills, including presentation, conflict resolution and relationship building.
• Self-motivated with a focus on working to and exceeding targets.
• Effective and independent time and scheduling management of activities.
• Ability to set and self-manage priorities to ensure maximizing levels of customer service.
• Customer focused with strong interpersonal skills to interact effectively with customers and USG associates.
• Strong analytical and problem-solving skills to determine cause of installation problems, evaluate implications and respond in an appropriate and timely manner.
• Demonstrated effective presentation and communication skills, both written and verbal.
• Self-starter with very strong organizational, time management, and problem-solving abilities.
• Computer proficiency required in MS Office (Excel, PowerPoint, , etc.).
• Physical requirements include the ability to work with airless texture sprayers and drive a pickup truck.
• Collaboration focused.
• Proven ability to actively listen, ask clarifying questions and summarize concerns or actions from customers or internal resources.
• Customer focused and proven ability to act with urgency.

*Midpoint may be adjusted based on candidate’s knowledge, skills, abilities and experience*

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

EOE including disability/veteran

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

Opportunity at a Glance

The Student Engagement Specialist is primarily responsible to ensure that employees of our existing healthcare and healthcare adjacent partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement Specialist produces workforce solutions leads (employees and other related students) for Covista programs which are primarily produced by having meaningful conversations and recording information from prospective students (the employees of our partners). The Student Engagement Specialist accurately and faithfully communicating Covista capabilities, mission, and focus to prospective students, ensures that we honor our relationships with our partners and that we deliver world-class service to their employees. While primary focused on growing qualifying student leads, the Student Engagement Specialist will also work to ensure new and expanded sources of leads from our partner institutions which may be serviced and nurtured by the team.

This role is location specific and requires the candidate to be based in Massachusetts, New Hampshire or Vermont.

Responsibilities

• Engages directly with employees of healthcare and healthcare adjacent partners to ensure those employees have the information, context and motivation to seek enrollment at Covista institutions; works to identify alumni at our partner institutions that can serve as reference and connects them to prospective students.

• Works with Account Management team to strategically select, source and schedule onsite events at partner institutions; expected to be "in the field" 3-4 days per week.

• Ensures that relevant information is captured for each student lead, works closely with enrollment teams to ensure we are asking and collecting the correct information.

• Targets a minimum of 50 quality conversations per month, defined as conversations that lead to a highly qualified lead with a +10% chance of enrollment.

• Sources additional leads to be passed to marketing for nurturing (less-qualified leads) and may be asked to qualify existing or new lead sources (via calls, email or other communication modes).

• Attends tradeshows and industry events where employee enrollment is a core focus.

• Performs other duties as assigned

• Complies with all policies and standards
  
  

• Bachelor's Degree required
• 3+ years customer service, student enrollment, or prior experience serving healthcare institutions required
• Knowledge working in and using Salesforce or similar CRM, PowerBI and/or other reporting tools
• Knowledge of the nursing profession, healthcare career paths, and strong understanding of the degrees and credentials used in nursing (may be learned on the job)
• Understanding of academic cycles and B2BC nature of enrollment revenue
• Ability to discern interest level, engage in direct and indirect communication, and connect to prospective students
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $65,000 and $90,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista's Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Location: Woburn, MA (on-site 5 days per week)

Hours: 8am - 5pm

Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess’ patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.

Responsibilities

• Perform cGMP manufacturing operations according to documented procedures or batch records
• Operate automated manufacturing equipment and record relevant in-process data.
• Complete production and testing records following Good Documentation Practices (GDP)
• Handle, assemble, and visually inspect products, including use of a microscope, automated inspection systems, or other optical systems.
• Contribute to root cause analysis (RCA) and help contribute to manufacturing investigations
• Support manufacturing related R&D efforts as needed
• Perform other assigned duties related to manufacturing, quality control, and/or facility operations.

Qualifications

• 2 + years’ relevant experience working in regulated environments in medical device or biopharmaceutical industries; experience working in a clean room is preferred
• High school diploma minimal, associate’s degree or trade certifications preferred
• Good written and verbal communication skills, attention to detail, and a demonstrated ability to work effectively within a team
• Ability to stand or sit for a full shift on a manufacturing line
• Entrepreneurial spirit and drive to positively impact global human health

At Vaxess, we’re bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to

Salary Range: 167k - 211k

Title: Senior Manufacturing Engineering Manager

Company Description

Vaxess is developing a pipeline of next-generation vaccines and therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the self-applied patch enables up to two weeks of sustained delivery. The platform combines high temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.

The Manufacturing Engineering Manager is responsible for building and leading a high-performing Manufacturing Engineering organization supporting Phase 2 and Phase 3 clinical manufacturing of a highly automated pharmaceutical–medical device combination product manufactured in ISO Class 5 isolator environments and will report to the VP of Manufacturing.

This role provides technical leadership for process development transfer, equipment integration, MES/electronic batch record implementation, validation execution (IQ/OQ/PQ), and establishment of scalable GMP manufacturing systems. The position requires strong problem-solving capability, hands-on leadership, and the ability to operate effectively within a fast-paced startup environment transitioning to late-stage clinical readiness.

Responsibilities

• Build, lead, and develop a team of manufacturing engineers and engineering technicians. Recruit, mentor, and performance-manage engineering staff and manufacturing technicians.
• Develop training frameworks for GMP technicians and operators supporting highly automated production lines.
• Lead transfer and integration activities of highly automated manufacturing systems, including custom automation and OEM equipment.
• Develop and execute Master Validation Plans (MVPs) covering facilities, utilities, process equipment, and ancillary systems for operation in Grade A/ISO Class 5 isolator-based manufacturing environments.
• Lead generation, review, and approval of Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), and Process Validation (PV) protocols
• Collaborate cross-functionally to ensure traceability between URS, design specifications, FAT/SAT, and qualification protocols.
• Oversee implementation and lifecycle management of, Manufacturing Execution Systems (MES), Electronic Batch Records (EBR), Equipment data acquisition systems, Integrated automation platforms
• Develop SOPs, work instructions, maintenance procedures, and engineering documentation to support validated operations.
• Lead structured root cause investigations (e.g., deviation investigations, CAPAs, equipment failures, yield excursions).
• Apply engineering rigor and statistical methods to improve process capability and equipment performance.
• Scale processes from early clinical manufacturing through Phase 3 readiness, ensuring process robustness and repeatability by the implementation of KPIs for, OEE, Throughput, Yield, Deviation rate, Batch release cycle time, Validation execution timelines
• Partner with Quality, Regulatory, and Supply Chain to ensure phase-appropriate compliance and scalability.
• Foster a culture of accountability, urgency, technical rigor, and continuous improvement driving operational readiness for increasing clinical demand.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Chemical Engineering, Biomedical Engineering, Industrial Engineering, or related discipline (Master’s preferred).
• 8–12+ years of experience in pharmaceutical, biotech, or medical device manufacturing.
• Minimum 3–5 years of people management experience leading engineers and/or technicians.
• Direct experience supporting Phase 2 and/or Phase 3 clinical manufacturing environments with combination products, polymer processing and / or unique drug releasing processes/products.
• Demonstrated experience with: Master Validation Plan development, IQ/OQ/PQ execution, Process validation, GMP documentation systems and MES and electronic batch record implementation.
• Experience with highly automated manufacturing lines and equipment integration.
• Experience operating within Grade A/ISO Class 5 or aseptic/low bioburden environments.
• Demonstrated success in startup or rapidly scaling manufacturing environments.

Preferred Qualifications

• Experience with drug–device combination products.
• Experience in isolator-based manufacturing systems.
• Knowledge of 21 CFR Parts 210/211, 820, and Part 11 requirements.
• Strong understanding of validation lifecycle management and risk-based qualification strategies.
• Experience implementing KPI-driven manufacturing organizations.
• Lean/Six Sigma certification or equivalent process improvement background.

Core Competencies

• Strategic yet hands-on technical leadership
• Strong project management and cross-functional coordination
• Structured problem solving and risk assessment
• Ability to balance speed and compliance in a startup setting
• High energy, adaptability, and resilience
• Clear communicator with executive-level reporting capability