Information Technology Jobs in Saugus

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The MEP Estimator is responsible for developing cost estimates for Mechanical, Electrical, and Plumbing (MEP) systems in various construction projects. This position involves collaboration with project managers, design teams, subcontractors, and vendors to ensure accurate budgeting and project forecasting for large-scale projects. The MEP Estimator plays a key role in the preconstruction process, contributing to informed decision-making and ensuring projects are completed on time and within budget.

Responsibilities:

• Prepare detailed MEP estimates (Mechanical, Electrical, Plumbing) for construction projects in the Mission Critical sector, in particular Data Centers
• Analyze project drawings, specifications, and addenda to determine project scope and required materials, labor, and equipment.
• Collaborate with internal teams (project management, engineering, procurement) and external parties (architects, subcontractors, vendors) to develop accurate cost estimates.
• Solicit and evaluate pricing from MEP subcontractors and suppliers to ensure competitive and complete estimates.
• Prepare cost comparisons and value engineering options to optimize project efficiency and reduce costs without compromising quality.
• Track and monitor market trends, material pricing, and labor costs to ensure estimates are current and competitive.
• Provide risk analysis and identify potential project challenges related to MEP systems and budgets.
• Participate in client and team meetings to present estimates, address questions, and explain cost drivers.
• Support bid submissions and negotiate with subcontractors/vendors as needed.
• Maintain and update estimating databases, templates, and historical cost data.

Qualifications:

• Bachelor's degree in Mechanical, Electrical, or Civil Engineering, Construction Management, or a related field (or equivalent experience).
• 5+ years of experience in estimating MEP systems for construction projects.
• Strong understanding of MEP systems, codes, and construction methods.
• Proficiency in estimating software (e.g., OST, Bluebeam) and MS Office Suite.
• Knowledge of market conditions and pricing trends for MEP materials and labor.
• Excellent analytical, mathematical, and problem-solving skills.
• Strong communication and negotiation skills to collaborate with clients, subcontractors, and team members.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Attention to detail and a commitment to accuracy in estimates and forecasts.
• Experience with design-build and preconstruction phases for large-scale commercial projects and familiarity with BIM (Building Information Modeling) processes and technologies a plus.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

Role:

The Mission Critical Center of Excellence manages billions of dollars in projects annually, specializing in data center and mission-critical construction for leading technology and telecommunications clients across the United States. Focused on fast-paced, MEP-intensive projects, the group is recognized for delivering complex solutions while offering significant opportunities for career advancement within the thriving mission-critical construction industry.

The Director of Estimating is responsible for managing the Mission Critical Estimating team, including identifying bid opportunities, managing the bid process, delivery of bids, staff development, making cost adjustments and assigning estimating personnel and resources.

This position can be located in Boston, MA, or Herndon, VA.

Responsibilities:

Department and Staff Management:

• Assign Estimating team members to projects. Balance and manage time of staff.
• Lead bid strategies.
• Create estimating templates and tools to increase overall effectiveness of the department.
• Create monthly estimating reports to track estimating success.
• Create and track the Mission Critical Estimating budget.
• Perform strategic and business planning for the department.
• Attend executive staff meetings.
• Develop talent on the Mission Critical Estimating team by coaching and providing feedback, and performing annual performance reviews. Create individual development plans for each staff member’s career growth.

Unit Cost Pricing:

• Prepare detailed take off of materials by clearly understanding the complexity of the scope(s) of work as shown on the construction documents.
• Prepare detailed labor estimates utilizing production hours, crews and equipment.
• Organize the material and labor information for pricing.
• Solicit material prices from suppliers.
• Obtain current labor rates.
• Prepare unit prices by "Building the Project in your Head."
• Verify and compare your unit prices or the price of a system with a subcontractor and previous similar estimates.
• Review all unit pricing on projects prepared by the Estimator. Make changes as required.
• Understand the influence of market conditions on pricing.
• Track all current market conditions.

Bid Activities:

• Review or compile GC's with the Senior Estimator and review with senior management.
• Assure on time delivery of bids and estimates, reviewing final plans and specifications with the Estimating team.
• Review of subcontractor selection and scopes and subcontractor/trade close outs on bid day.
• Review scope sheets and pricing with Estimating team members, ensuring that trade summary ties into bid form.
• Close out the subcontractor bid process.
• Review plans and specs with the lead Estimator.
• Assist the lead Estimator in directing additional staff assignments on bid day.
• Manage bid day activities by ensuring completion of bid forms, managing the clock and trying to develop a competitive advantage.
• Follow up with the client regarding bid results.
• Make Subcontractor, A/E fees, overhead, and fee recommendations to upper management.
• Identify pre-construction fees for Suffolk, where applicable

Qualifications:

• Bachelor’s Degree, preferably in Civil Engineering, Construction Management, Architecture or related field
• 15+ years of experience estimating Mission Critical projects
• Quantity Surveys, Take off skills, Computer Skills
• Working knowledge of Excel spread sheets, and Word processing programs
• Ability to work with and manage a team
• Understanding of Construction Documents specific to Mission Critical projects
• Knowledge of the contents of each CSI section.
• Ability to read & interpret blue prints in order to understand the scope of work at SD, DD and CD phases of design.
• Ability to coordinate construction document plans, details and specifications.
• Ability to apply CD details to a conceptual set of documents to capture all cost impacts of the details.
• If called to the table or awarded the bid, review the estimate and discuss strategy with the team for any holes, value management, or potential profit pockets

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The primary responsibility of the Senior Preconstruction Manager is to intake and steer construction opportunities through the RFP stage of estimating and preconstruction, all the way through a successful buyout and purchasing phase, before turning the project over to Operations. The Senior Preconstruction Manager will coordinate heavily with Corporate Operational leadership and resources, as well as the Estimating team for the purpose of submitting comprehensive proposals during the project pursuit and pre-construction phases. The successful candidate will be able to identify, coordinate, and communicate proposal development between all internal and external stakeholders.

Responsibilities:

• Coordinate all project pursuit and pre-construction deliverables from commencement of project pursuit with Corporate, Operational leadership and Estimating
• Review project documentation for quality, content, and constructability
• Identify all required deliverables for the project pursuit / pre-construction effort, and make assignments to the appropriate internal/external stakeholder
• Manage the project pursuit / pre-construction effort timeline, setting deadlines as required to ensure an on time and quality deliverable to the client
• Coordinate with corporate marketing to develop proposal documents as required
• Actively manage the client during the project pursuit / pre-construction effort and maintain a strong relationship throughout to help ensure success
• Assure potential risk factors have been evaluated and reviewed with management
• Coordinate constructability resolutions and request pricing of alternative design concepts
• Ensure preliminary construction schedules are developed in accordance with estimates
• Review cost models during the pre-construction and bidding period
• Assist with contract documents
• Consult with Operation leadership, scheduling, estimating, legal, cost control, and procurement activities
• Monitor design progress for compliance with defined cost, schedule, and quality criteria for the purpose of revising proposals and coordinating resolution of constructability issues during design

Qualifications:

• Degree in Construction, Engineering, or related field desired
• Minimum 10 years of experience in Construction
• Preferred multidisciplinary experience in several (but not all) of the following areas: Preconstruction, Estimating, and Operations
• Estimating and scheduling experience desired
• Experience using computer-based estimating systems desired
• Strong written and verbal communication skills required
• Adept at problem-solving in a manner that avoids conflicts between parties
• Represent the company in a positive manner
• Coordinate the responsibilities of others in the preparation of estimates and budgets
• Understand client-specific standards

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.

The Director of Preconstruction is a critical team member responsible for overseeing project strategy development, management of risk, fostering business growth, and creating and advancing relationships with clients and partners. This role is responsible for leadership and guidance of a team of preconstruction managers.

Responsibilities:

• Lead team responsible for responses to RFPs and position SCCI as a contract partner of choice
• Build and maintain relationships with all internal and external stakeholders
• Coordinate closely with Lead Estimators to establish continuously refined scopes of work
• Coordinate closely with Operations’ client account managers to help ensure consistency of service
• Coach, mentor, and develop preconstruction management team
• Facilitate relationships between preconstruction managers, Operations teams, planning teams, digital engineering, Suffolk Design, and marketing teams
• Coordinate work with internal departments to leverage the use of company tools
• Direct continuous improvement and change management processes within the department
• Participate in Go/No Go Process for new client pursuits
• Oversee prequalification progress and tracking of awarded trade partner contracts
• Establish and ensure conformance with SCCI general conditions staffing models
• Serve as final
• Oversee coordination of bid forms, bonds and insurance requirements for the bid
• Create and manage preconstruction services proposals
• Take part in client presentations and attend interviews
• Oversee coordination of trade contract production in accordance with SCCI SOPs
• Manage communication with clients through award decision after bid submissions
• Exhibit and Reinforce SCCI Core Values

Qualifications:

• Bachelor’s Degree, preferably in Civil Engineering, Construction Management, Architecture or related field
• 15 or more years of experience in Estimating, Procurement, or Project Management
• Demonstrated communication and presentation skills
• Collaborative leadership style
• Deep technical knowledge of construction with experience in data centers preferred
• Understanding of market conditions and ability to foster competitive advantage
• Experience in all aspects of preconstruction to include scheduling, staffing, and risk management
• Experience working with and leading geographically dispersed teams is preferred
• Experience with design-build project delivery is preferred

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Assistant Estate / Maintenance Manager – Private Service | Greater Boston Area

Seeking an experienced Assistant Estate / Maintenance Manager to support the management of a private estate in the Greater Boston area. This role is responsible for the day-to-day oversight of both exterior and interior areas of the property and provides direct support to the Property Manager.

Key responsibilities include creating and maintaining preventative maintenance programs, developing and tracking capital expenditure schedules, overseeing renovations and special projects, managing a fleet of vehicles, and coordinating vendors while on-site. The ideal candidate is both hands-on and highly administrative, capable of managing documentation, schedules, and systems with precision.

Candidates must possess strong computer skills and a solid understanding of smart home systems and related technologies. Exceptional organization, attention to detail, and the ability to manage multiple priorities simultaneously are essential.

This role requires a professional who understands and values privacy, discretion, and confidentiality, and who can operate effectively within a private service environment while maintaining the highest standards of care and professionalism.

Please send resumes to

Candidates MUST have authorization to work in the US

As an Environmental Health & Safety Officer (EHS Officer), you will create, implement, and maintain Environmental Health & Safety (EHS) programs for our growing list of life science and high-tech clients. Your time will be spent on-site with our clients, developing and implementing customized safety programs in hazard communication, biosafety, chemical safety, emergency preparedness, radiation safety, and facilities safety. You will interact with visionaries, researchers, and senior management at leading firms in a fast-paced and highly varied environment. Being comfortable working with clients, from technicians to CEOs, in a diverse range of corporate cultures is essential!

We take pride in our staff having a strong science background. Being able to speak peer-to-peer is critical to our clients. As former scientists with a continual passion for learning, our consultants understand what EHS policies and procedures can mean to experiments, timelines, and new products and procedures.

If you are self-motivated, adaptable, willing to constantly learn, and want to be an “expert generalist” in EHS for life sciences, come join us!

Job Responsibilities

• Hands-on development and implementation of client EHS programs, including: Biosafety, Chemical Safety, Radiation Safety, Hazard Communication, Emergency Preparedness, Additional OSHA specific safety programs as needed.
• Establishment and maintenance of EHS permits and licenses in compliance with Federal, State, and Local regulations.
• Conduct Job Safety Analyses for hazardous materials processes.
• Conduct Risk Assessments to analyze and evaluate the proper handling of biological materials.
• Work with clients’ staff to develop a culture of EHS and worker safety by expanding and writing policies, procedures, instructions and manuals.
• Coordinate and facilitate safety committees.
• Prepare and deliver training to fulfill regulatory requirements and ensure clients’ employees are fully aware of the safety program.
• Maintain complete documentation of all aspects of the EHS program.

Qualifications

• Bachelor's degree; Biology or Chemistry degrees strongly preferred.
• Master’s degree or PhD in Life Sciences desired.
• 2+ years of experience in a laboratory setting (biotechnology, pharmaceutical research, academic science, or medical technology science preferred) or EHS related work experience.
• Must have valid driver's license, ability to commute to various locations on a daily basis, and potentially multiple locations during the workday.

Required Skills and Competencies

• Strong professional verbal and written communication skills.
• Able to work and communicate effectively with multiple clients and regulatory agencies.
• Must be highly organized with strong prioritization skills and possess the ability to manage multiple projects simultaneously.
• Able to be productive and resilient in a dynamic and fast-paced consulting environment.
• Must be able to lift up to 50 lbs.
• Proficient in the use of Microsoft Office Suite.

What you need to be successful in this role:

• Service oriented with a positive attitude.
• Strong initiative to dig into resources efficiently and effectively.
• Comfort working in both an independent and collaborate environment.

As an equal opportunity employer, Safety Partners will provide reasonable accommodation for a disability or sincerely-held religious belief where required by law to do so.

Location: New York, Boston, Chicago, Atlanta, Hoboken, Philadelphia, McLean, Seattle

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity.

With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.

As a Director with EY-Parthenon's Strategy and Execution Commercial Strategy practice, you will be a vital member of the team leading and executing strategy development, transactions, and turn-arounds for our clients. You\'ll collaborate with our EY-Parthenon team members to realize improved returns for clients by identifying and unlocking value through improvements in corporate/BU strategy, go-to-market strategy (including digital), commercial operating model, and optimization of the commercial functions (sales, service, marketing, pricing), while minimizing customer disruption. You will identify, define, quantify, and realize sustainable value through revenue enhancement and cost and margin improvement tied to the commercial aspects of the clients’ business. You will also focus on business and practice development as well as developing team members to achieve their career goals.

• Project Management – manage project teams comprising of colleagues from across EY-Parthenon to successful project execution.

• Business and Commercially Driven – work effectively in a fast-paced, exciting environment with strong business acumen to drive value to our clients.

• Business Development - assist in aspects of pursuits, including presentations and client meetings. Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work.

• People Development – coach, mentor, and develop team members to enable achievement of their career goals.

• Building Relationships - Strong working relationships with clients, including influencing, advising, and supporting key decision makers.

• Innovation – Develop and support thought leadership and intellectual capital.

• A bachelor’s degree in Business, Accounting, Finance, Engineering, Computer Science, or Analytics and 5 years of related work experience; or a graduate degree and 3 years of related work experience.

• MBA is preferred.

• Significant transactions (buy and/or sell side) management consulting experience.

• Experience in the following:

• Corporate and/or BU strategy development.

• Commercial functions (e.g., sales, marketing, customer service, pricing).

• Go-to-market strategy and revenue synergy design/capture for traditional, digital and hybrid commercial models.

• Evaluation of market landscape including market size, competition, market trends and resulting commercial implications.

• Pre-deal strategy including growth assessments (e.g. profitability assessments, clean room, etc.).

• Experience leading and managing in complex business environments.

• Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally.

• The ability and willingness to travel and work in excess of standard hours when necessary.

• A proven record of excellence in a transactions and/or commercial strategy role.

• Experience gained within another large professional services organization.

• Knowledge of how to leverage AI tools in a business setting, including Microsoft Copilot.

• Established networking skills in a relevant industry.

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $205,000 to $235,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

• Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

• Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

• Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

• Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

• CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

• Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

• Minimum1 year of experiencein prospecting and pipeline generation

• Proficiency inCRM systems(Salesforce and preferred)

• Experience withEnterprise accountsandSaaS salesis a plus

• Background inhealthcare,inside sales, orclient-facing rolesis advantageous

• Experience working with or for a Health Plan would be a strong plus

• Strongwritten and verbal communicationskills

• Self-starter with excellenttime managementandcollaborationskills

• Ability tomultitaskand thrive in a quota-driven environment

• Bachelor's degree preferred

• 10% or less travel

Why Join Us?

• Be part of a mission-driven company improving healthcare experiences nationwide

• Work with cutting-edge technology and industry-leading data

• Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%

Position Overview: Patient Experience Advisor

As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.

In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.

Job Responsibilities include:

• Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.

• Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.

• Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.

• Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.

• Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.

• Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.

• Coordinate and present regular client performance reviews in partnership with the Managing Director.

• Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.

• Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.

• Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.

• Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.

• Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.

• Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.

• Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.

• Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.

• Travel: Willingness to travel up to 25% for client engagements.

• Bachelor's degree required.

To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/