Information Technology Jobs in River Forest Illinois
1,069 positions found — Page 4
Com-.pet-i-tive: as good as or better than others of a comparable nature.
Company: Connect Search LLC
Title: Recruiter
About the job:
Connect Search has immediate openings for Recruiters for our Chicagoland office. We continue to experience tremendous growth, despite the current climate, and would like to add a Recruiter to our team immediately. To be successful, this person must be hard-working, motivated, and determined to build out their network to establish their business.
The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through relationship building and alignment of their goals. They should have excellent organizational skills to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas.
Responsibilities:
· Be accountable for enhancing the recruitment team's ability to rapidly target, identify, source, and present top talent for current and future searches
· Maintain and develop active candidates through name generation, networking, cold calling, complex internet searches and research
· Conduct virtual interviews or face-to-face meetings to learn more about the individual’s compensation requirements, personality, location requirements, and other aspects that will help us find them a better and/or new job
· Qualify or reject candidates based on interview feedback and resume reviews
· Effectively manage candidate and client process including assessments, interview coordination, and offer negotiation
· Meet weekly quotas related to calls and emails
Qualifications:
· Bachelor's Degree Preferred
· High-energy and passion
· Effective written and verbal communication skills
· Outstanding organizational skills, can work independently, and a close attention to detail
· Detail oriented, highly organized, able to multitask
· Demonstrated ability to thrive in a fast-paced environment
· Experience working with Microsoft Office Suite
About Connect Search:
Connect Search is a Chicago-based, award-winning staffing firm made of tenured recruiters who came together with a shared vision of providing the highest level of service to clients and candidates. Our founding partners offer profound networks in Information Technology, Finance & Accounting, Administrative, and Executive Search. Our services include contract, contract-to-hire, and permanent placement across all divisions.
Why Connect Search?
Connect Search offers full medical, dental, and vision insurance, and matches your 401K contributions. We also provide our employees a generous vacation package and now offer unlimited PTO starting on your first day! You will also be eligible for multiple bonuses and other perks as you progress with our organization.
Company Description
Go Abacus is a private AI infrastructure platform built for regulated industries, enabling banks, credit unions, healthcare, and insurance organizations to deploy AI securely, compliantly, and at scale. Designed for environments where control, auditability, and regulatory readiness are essential, Go Abacus operates inside existing systems and governance frameworks. Trusted by institutions where risk and privacy are non-negotiable, Go Abacus makes AI production-ready, not experimental.
For more information, visit .
Role Description
This is a full-time hybrid role for a Sales Specialist in the Banking industry, based in Chicago, Illinois. Responsibilities include:
- Connect with prospective clients in the Banking industry
- Own relationships with Banking prospects from first contact to contract closure
- Host solution demos to educate Banking prospects on capabilities and regulatory value, including AML, KYC, CTRs, SARs, and automated alerts and compliance products
- Learn and replicate Abacus’s strategic business development approach
- Lead contract negotiation and pricing with Banking institutions
- Provide thought leadership for AI in Banking to be used for content creation or co-authored pieces with industry experts
Sales roles offer a base salary starting at $68,000, complemented by a competitive and uncapped commission structure. Total compensation is negotiable based on experience and qualifications.
Qualifications
- Bachelor’s degree in business, finance, information systems or a related field
- 3+ years of experience in Banking or other financial institutions
- Knowledge of BSA and AML monitoring, fraud detection, financial audit requirements and customer service a huge plus
- Requires travel up to 20% of the time for conferences
Why Work at Go Abacus?
- Rapidly scaling and evolving start-up at the forefront of AI and innovation
- High exposure to senior leaders and clients
- Regular company-wide offsites and recognition programs
- Performance-based annual salary increases and bonuses
- Financial support for upskilling through professional training, certifications, and advanced degrees
- Flexible work hours with a hybrid schedule in downtown Chicago
- Benefits include health insurance, vision insurance, and dental insurance, company commuter contributions, and gym and coffee reimbursements
Company Description
Go Abacus is a private AI infrastructure platform built for regulated industries, enabling banks, credit unions, healthcare, and insurance organizations to deploy AI securely, compliantly, and at scale. Designed for environments where control, auditability, and regulatory readiness are essential, Go Abacus operates inside existing systems and governance frameworks. Trusted by institutions where risk and privacy are non-negotiable, Go Abacus makes AI production-ready, not experimental.
For more information, visit .
Role Description
This is a full-time hybrid role for a Sales Specialist in the Medical industry, based in Chicago, Illinois. Responsibilities include:
- Advise sales teams and prospective clients on use cases for AI in the medical industry including: medical coding automation, clinical documentation, PHI protection, and HIPPA compliance
- Connect with prospective clients in the medical industry
- Own relationships with Medical prospects from first contact to contract closure
- Host solution demos to educate Medical prospects on capabilities and regulatory value
- Learn and replicate Abacus’s strategic business development approach
- Lead contract negotiation and pricing with Medical institutions
- Provide thought leadership for AI in Medicine to be used for content creation or co-authored pieces with other industry experts
Sales roles offer a base salary starting at $68,000, complemented by a competitive and uncapped commission structure. Total compensation is negotiable based on experience and qualifications.
Qualifications
- Bachelor’s degree in business, information systems, health sciences or a related field
- 3+ years of experience in the Medical or MedTech fields
- Knowledge of medical coding, HIPPA compliance and PHI compliance concepts
- Requires travel up to 20% of the time for conferences
Why Work at Go Abacus?
- Rapidly scaling and evolving start-up at the forefront of AI and innovation
- High exposure to senior leaders and clients
- Regular company-wide offsites and recognition programs
- Performance-based annual salary increases and bonuses
- Financial support for upskilling through professional training, certifications, and advanced degrees
- Flexible work hours with a hybrid schedule in downtown Chicago
- Benefits include health insurance, vision insurance, and dental insurance, company commuter contributions, and gym and coffee reimbursements
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties / Responsibilities:
- Promotes and adheres to the ATS safety culture.
- Ensures compliance with regulatory requirements and ATS policies and procedures.
- Partners with internal/external customer for engineered solutions to improve reliability and throughput.
- Identifies opportunities for Capital Expenditures for equipment replacement with supervision (develops and communicates ROI).
- Champions operating systems, critical elements, and best practices to enable a precision reliability culture.
- Knowledgeable application of common precision tools and practices.
- Fully understands reliability centered maintenance and deliverables (equipment specific maintenance plan -ESMP).
- Actively collaborates with maintenance team on the use of predictive, preventative, and precision maintenance technologies and strategies designed to identify or control risks prior to failure and ensure optimum maintenance execution.
- Understands and performs failure mode & effects analysis.
- Advanced understanding of Work Execution Management (WEM) to train and mentor on gaps & improvements identified through reliability strategy session performance.
- Performs, trains, and coaches ATS Root Cause, Bad Actor, and Fault Tree Analysis.
- Collaborates with leadership on alignment of ATS/Customer KPIs.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
- Bachelor's degree in engineering (ABET accredited) or equivalent experience (ex. heavy industrial maintenance, reliability, or operations experience).
- Minimum of five years of reliability experience.
- Demonstrates ability to perform full array of reliability tool sets.
- Experience in Performance of RCA.
- Experience & Performance with RCM & FMEA.
- Master Level Proficiency in Predictive Technology.
- Vibration I Certification.
- Infrared I Certification.
- Machine Health Monitoring Strong Proficiency.
- Coaching & Experience with Work Execution Management.
- Strong technical understanding of electrical or mechanical components, tools, and designs.
- Ability to complete a failure mode effects analysis, cause and effect diagrams, root cause failure analysis, life-cycle costing, and risk analysis.
- Ability to research and apply new equipment technology / trends.
- Robust problem solving, mathematical, analytical, and decision-making skills.
- Proficiency with computers, maintenance systems, and applications, including Microsoft Office.
- Strong verbal communication, facilitation, and presentation skills.
- Strong reporting and technical writing capability.
- Ability to build and maintain positive, professional relationships.
- Demonstrated Leadership skills and experience collaborating with cross functional teams.
Desirable KSAs
- Desire to develop into a leadership role
- Experience with data trend analysis, vibration analysis, motor current analysis, oil analysis, lubrication and hydraulic testing, laser alignment, nondestructive testing, infrared thermography, ultrasound technology, acoustic reliability technology, Weibull analysis, and Six Sigma or Lean Manufacturing methodologies
- Knowledge of various government regulations such as, Current Good Manufacturing Practice (cGMP), National Electrical Testing Association (NETA), Environmental Protection Agency (EPA), and Occupational Safety and Health Administration (OSHA)
- Ultrasound I Certification
- Maintenance Lubrication Analyst I Certification
- CMRP/ARP/CRP/CRL Certification
- Green Belt certification
- STS certification
Competencies:
- Drive & Motivation
- Interpersonal Skills
- Task Management
- Strategic Skills
- Customer Focus
- Self-awareness
- Management & Leadership
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$102,970—$131,689.52 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a1500393-b3d5-4f69-825e-c3e16dd65042
Work Location: Open to Chicago or Tempe
Work Model: Hybrid - onsite 3 days per week
Duration: 8 Months with possibility of extension
Project Overview / Contractor's Role:
We are looking for a skilled full stack cloud engineer with deep experience in AWS, serverless computing, Data ETL pipelines, and relational databases.
Experience Level: Senior - Level 3
Qualifications (must haves):
> 5 years of experience working on distributed architecture in AWS or another cloud provider
> 5+ years experience in typescript is required while Golang experience is a bonus
> Comfortable working in existing systems and integrating across systems such as between on premises services and the cloud
> Experience with Terraform or another IaC language is preferred and this person should feel comfortable working in CI/CD pipelines and with infrastructure
> 2+ years experience in an enterprise organization
Preferred Qualifications:
* Go lang experience
* Experience working on financial application
* Experience working with data visualization applications
Required Technical Skills:
* Typescript
* Cloud architecture
* Microservice architecture
* Serverless computing
* Relational database
* ETL pipelines
Tasks & Responsibilities:
* End to end ownership of the application (typescript/sql) and infrastructure code (terraform).
* Attending all design and product meetings and providing technical insight into implementation.
* Navigating an enterprise organization that requires collaboration across many teams.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
* Ensure all equipment is operating safely.
* Perform all necessary inspections and report all deviations to management.
* Perform all PM's and track service calls as required.
* Adjust settings to maintain safe and efficient operation of Stationary equipment.
* Keep records of all spare parts and inventory levels, gaskets, chemicals, pumps, etc.
* Perform any added training necessary to maintain licenses or newer technology.
Knowledge, Skills, Abilities, & Behaviors Required:
* High School diploma/GED required and 4 years of related experience.
* Stationary Engineer license required with proof of certification.
* Experience with building automation systems including pneumatic and electronic controls.
* Knowledge and experience of Boiler System, Ammonia and Freon Chillers, Air Compressors, Glycol and AHU cooling systems, Fire protection system, Air Handling system, Waste Water system and Hot oil system.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$36.78—$47.03 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a14fac71-7261-48ca-80bd-3027a7cb938a
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
* Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
* Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.
* Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.
* Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.
* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
* Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
* Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.
* Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
* Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
* Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
* Conducts on-the-job training and leads technical programs for technical development of customers and coworkers
* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
* High School Graduate or equivalent (GED).
* Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.
* Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
* Must be able to use basic hand tools and specialized tools, and programming software as appropriate.
* Travel required. (Daily)
Desirable KSAs:
* Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.
* Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.
Competencies:
* Communications
* Customer Focus
* Personal Discipline
* Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$44.97—$57.53 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a1580e68-92f8-4aee-9e87-a866104563b3
Territory Sales Representative
DecisionPoint Technologies- Chicago
Position Overview
The Territory Sales Representative is responsible for developing new business relationships and driving sales growth for AIDC (Automatic Identification and Data Collection) products and services. This role focuses on prospecting, customer engagement, and delivering solutions that meet client needs. The position reports directly to the General Manager.
Key Responsibilities
- Identify and develop new business opportunities through prospecting and networking
- Schedule and conduct face-to-face meetings to assess customer needs
- Present products and services, prepare quotes, and close sales
- Develop and deliver customer presentations and proposals
- Maintain and grow existing customer accounts
- Collaborate with internal customer service and management teams to ensure customer satisfaction
- Troubleshoot issues and resolve customer complaints as needed
- Develop and execute sales and marketing plans for territory growth
- Stay informed on industry trends, products, and services relevant to customers
- Maintain accurate and up-to-date records in CRM systems
- Travel within the territory as required
Qualifications
- Bachelor’s degree preferred
- Strong verbal and written communication skills
- Proven ability to influence and build relationships
- Strong organizational skills with the ability to manage multiple priorities
- Self-motivated, proactive, and solution-oriented
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Valid driver’s license with a clean driving record
Desired Skills
- Strategic and consultative sales approach
- Technical aptitude and ability to learn product lines
- Strong interpersonal and relationship-building skills
- Accountability and customer-focused mindset
About DecisionPoint Enterprises
DecisionPoint provides high-quality products and comprehensive professional services across industries including manufacturing, distribution, logistics, food processing, beverage, and pharmaceuticals.
Core Specialties Include:
- Labeling Products and Services
- Mobile Computing & AIDC Solutions
- In-Line Automation
- Wireless Infrastructure
- Packaging Professional Services
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.
· Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.
· With minimal instruction, performs maintenance as per industry standards.
· Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, and applicable management systems.
· Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.
· Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs
· Extensive travel required. (Local, National, International).
Desirable KSAs:
· Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.
· Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$33.42—$42.75 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Duration: 3 months
Location: Chicago IL 60622
Shift/Time Zone:
Central M-F 9am-5pm rotating Saturdays
Description:
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent REQUIRED.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
- 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment highly preferred.
- Keyboard/data entry experience..