Information Technology Jobs in Richardson Texas
421 positions found — Page 2
IDR is seeking a Program Manager to join one of our top clients for an opportunity in Dallas, TX. This role involves overseeing complex program delivery initiatives within a technology-driven organization focused on modernizing property engagement platforms across global locations. The organization is looking for a proactive leader to coordinate cross-functional teams, ensure delivery governance, and drive process improvements.
Position Overview for the Program Manager:
- Manage and maintain program roadmaps, Gantt charts, and milestone plans for release timelines
- Drive scope readiness, triage scope changes, and enforce scope freeze discipline
- Own Jira configuration, dashboards, KPI reporting, and root cause analysis for delivery performance
- Establish and uphold governance standards, conduct pre-delivery ceremonies, and maintain process documentation
- Collaborate closely with product, engineering, QA, and external vendors to align priorities and dependencies
Requirements for the Program Manager:
- 7+ years of experience in Program or Portfolio Management, PMO, or Business Analyst roles within large-scale programs
- Advanced Jira skills including dashboards, filters, and cross-project reporting
- Strong presentation and storytelling skills with the ability to turn data into insights for leadership
- Demonstrated experience with SDLC, Agile/Scrum, and SAFe in multi-team environments
- Proven ability in RCA, mitigation planning, process documentation, and scope management
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Alternate locations:
Charlotte NC and Pennington NJ
Project Details:
The Workday Configuration Analyst provides HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. This role will partner with the other Workday team members, IT, business partners, vendors and business leaders to effectively meet the HR technology needs of the organization. The focus modules are Core HCM, Compensation, Talent, Payroll, Time, Absence, Benefits, Integrations, and Reporting.
Must Haves / Required Skills:
3-5+ configuration experience, not support or production support, has to build end to end (hand on Configuration)
Very detail oriented, being able to speak to modules (payroll, Workday)
Need to have experience with Workday releases (they have 2 a year)
They don't care ab reporting, there's another team that does that or EIB (fancy spreadsheet)
Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-06192
Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- SAP System Administration
- Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
- Perform system copies, refreshes, client administration, transport management, and daily monitoring.
- Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
- HANA Database Administration
- Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
- Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
- Upgrades, Migrations & S/4HANA Projects
- Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
- Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
- Cloud & Infrastructure Expertise
- Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
- Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
- Performance, Security & Compliance
- Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
- Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
- Support audits and system hardening initiatives.
- Disaster Recovery & High Availability
- Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
- Maintain 24/7 uptime SLAs critical to utility operations.
- Collaboration & Technical Leadership
- Provide expert-level guidance to Basis team members, developers, and functional consultants.
- Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
- Manage vendor coordination and escalation with SAP OSS.
Key Requirements and Technology Experience:
- Must Have Skills: SAP BASIS
- S4HANA
- Database Administrator
- 15–20 years in SAP Basis administration with deep hands-on experience.
- Strong expertise in:
- SAP ECC 6.0 (EHP upgrades)
- SAP S/4HANA (1809/1909/2020/2022/2023)
- HANA 1.0 & HANA 2.0
- SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
- SAP Router, Web Dispatcher, SLD, CTS/ChaRM
- SAP Cloud Connector,SAP Gateway
- Experience in SAP OpenText preferred
- Proficiency in Linux (SUSE/RHEL) and Windows environments.
- Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
- Prior experience in Utility Industry is highly preferred:
- Work Management ,Asset Management,
- Integration with GIS, Oracle systems, SCADA, and AMI platforms
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- Ability to lead technical teams and drive mission-critical initiatives.
- Comfortable working in a 24/7 operations environment as needed.
- Bachelor’s degree in computer science, Engineering, or related field (preferred).
- SAP Technical Certifications in:
- SAP Basis
- S/4HANA Administration
- HANA Operations
- ITIL certification is an advantage.
- Implementation
- Enhancement
- Support
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
- Friday Job Responsibilities: Coordinate and perform the Master Data function with the following accountabilities: Meet all baseline and project goals for accuracy and timeliness.
Meet the service level agreement for new account set ups and master data change requests.
Monitor customer master data to ensure compliance to data entry standards.
Manage workflow; navigate shifting priorities and staffing issues to minimize risk.
Create and utilize reports for period reporting, KPI reporting, and to analyze pertinent account information.
Provide knowledge and guidance to individuals (internal and external) on all aspects of master data maintenance and store creation.
Collaborate and negotiate with customers, sales field, and finance functions to resolve issues.
Identify and implement action plans and process improvements with little guidance.
Perform root cause analysis on out of sync issues between master files, C2C and SAP and collaborate on solutions Ability to manage multiple priorities to achieve individual and departmental metrics.
Support customer and/or division initiatives.
Participate and collaborate in meetings to gather/share information.
Conduct department overviews to associates and high-level management as needed.
Act as a liaison between functions.
Effectively communicate issues and procedural changes.
Job Requirements: High school diploma or equivalent required.
Some college preferred.
Highly skilled in master data processes and systems.
Highly skilled in the use of Microsoft Excel and proficient use of other Microsoft Office applications.
Skilled at writing DB2 queries, obtaining XPTR reports, and analyzing data.
Must have an understanding of A/R workflow and systems.
Knowledge of SAP preferred Ability to manage multiple tasks and adapt to changing priorities.
Concise and persuasive communication skills.
Highly skilled in applying critical thinking to problem solving and analysis Leadership skills to achieve department objectives through motivation.
Adept at collaboration, negotiation and promoting team work.
Professional and mature with a high degree of confidence interacting with all levels of personnel.
Proven history of being a self-starter.
Must be organized and detail oriented.
Bestica is seeking a travel nurse RN CVICU for a travel nursing job in Plano, Texas.
Job Description & Requirements
- Specialty: CVICU
- Discipline: RN
- Start Date: 04/06/2026
- Duration: 13 weeks
- 36 hours per week
- Shift: 12 hours, days
- Employment Type: Travel
RN CVICU
Shift: Day Shift ( 7:00 am to 7:00 pm)
Certification: BLS (AHA), ACLS (AHA), NIHSS
Years Experience: 1 years
Candidate Should be above 50 Miles from the Location/nFull SSN Required at the time of Submission
About Bestica
We are a trusted provider of solutions in Information Technology and Healthcare sectors to the DoD, Federal and Commercial markets. Our guiding principle and core values help us care for our people and the community; and build a culture of excellence which in turn helps us achieve our organizational objective of exceeding customer’s expectations in each and every project. Headquartered in San Antonio, TX, we were founded in 2005 and are certified as an 8(a) Business.
Benefits
- Referral bonus
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job DetailsResponsible for managing the GPO's contractual responsibilities regarding the payout of Manufacturer rebate payments. Ensure accurate and timely payments in accordance with established KPI's. Able to understand complex GPO contracts and clearly communicate with internal and external customers.
Responsibilities
- Direct efforts for reconciliation, compilation, and payout of customer earned rebates.
- Direct efforts for contractual invoicing of rebates to Manufacturers
- Review and approve rebate payments in Vistex, ensuring accuracy in payout
- Review GPO contracts and provide feedback/redlines in iCertis relative to invoicing/baselines/rebate payout.
- Manage contract assignments among analysts to ensure proper alignment and a balanced workload for the purpose of meeting internal KPIs.
- Monitor, update, and maintain accuracy of metrics for the purpose of reporting KPI's to the Sales team and Senior leadership.
- Completes rebate payment processes and provides additional schedules, analyses, or ad hoc reporting as needed by senior management, internal stakeholders, or customers.
- Maintain structure of proper and effective internal controls for all rebates and GPO rebate contract activities.
- Manages team's case load assignment in GPOconnect, ensuring that all cases are addressed within an appropriate timeframe and closed accordingly.
- Responsible for continuous improvement of the accounting and rebate payout piece of the contracting process.
- Performs related duties as assigned.
Education and Work Experience
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education; Degree in Accounting, Information Technology and/or Finance; CPA preferred. Normally requires a minimum of six (6) years progressively responsible related experience.
Skills and Knowledge
- Knowledge of various financial management principles, financial statement analysis, business law, plan development, productivity and profitability analysis
- Ability to implement and support an enterprise-wide financial planning tool
- Knowledge of Access or other database reporting applications
- Demonstrates initiative and has a strong sense of urgency to meet deadlines
- Strong spreadsheet and general ledger skills
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills
- Strong mathematical and analytical skills
- Excellent problem-solving skills and sound judgment
- Strong organizational skills; attention to detail
- Understanding of ABC policies, philosophy, goals and objectives in order to affect financial oversight in protecting the company's assets
- Strong knowledge of Microsoft Word, Excel and PowerPoint
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Equal Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.
Affiliated CompaniesAffiliated Companies: Specialty Advancement Network, LLC
Title:Sr. Manager Data Governance
Location: Richardson, TX Hybrid
Duration: 6 months possibility of FTE conversion yes
JOB SUMMARY
This position incubates and establishes a leading-edge global Data Governance function to support business segments, corporate functions and the Digital & Technology stakeholders. The responsibility includes
- Liaise directly with clients and account teams to provide strategic direction on implementation of data governance programs, best practices, adoption of standards, mast data management, and data quality improvement while leveraging leading-edge data governance tools and technology.
- Collaborate with and manage highly performing data governance and data management professionals that support occupier clients and account teams.
- Provide support on data strategy execution in the adoption of data products including enterprise data platform that provides game-changing analytics in the CRE industry.
- Serve as the data governance champion of strategic data products and supporting metadata and reference data.
- Implement and support data ownership and stewardship programs for stakeholders across the business to ensure that account teams adopt improved data governance and management practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Participate in the strategy, planning, and execution for Enterprise Data Governance at, focusing on Building Operations & Experience (BOE) business segment. Ensure the company has urgency, sensitivity and thought leadership for competitive capabilities around data.
- Demonstrated leadership experience in a large, complex, global organization, including the ability to effectively work and communicate across organizational lines. Ensure business stakeholder understanding, alignment and commitment to the objectives of the data governance and management program(s). Be the champion and evangelist for data, the business value, and the potential innovations. Be the trusted advisor to senior leadership and peers.
- Demonstrated experience in building relationships and leading high-performing teams with top talents around the world. Build a high performance environment and execute a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/ values/ business strategy and managing succession and development planning for the team.
- Collaborate with partners across business segments/ business lines, regions and accounts to develop consistent data governance capabilities at all levels, influencing decisions relating to policy, practices, supporting technology, and talent development.
- Establish leading data management practices and shared services relating to data quality, data provisioning, metadata, lineage, reference data, issue management and change management.
- Implement data governance as commodity services that could be leveraged by various clients in different industries. Understand clients' appetite and risk culture in day-to-day support activities and decision-making.
- Establish account team data governance programs. Define data domains and implement business oversight via essential data governance organizations and RACI (i.e. central data governance function, Data Ownership and Stewardship Program, etc.). Establish data standards, policies and controls. Design and implement the framework, including associated processes, necessary to sustain a data control environment. Monitoring compliance with data policies and standards
- Establish account team and cross-account data quality framework necessary to enable data quality reporting, issue identification, remediation and tracking, ultimately ensuring trust and confidence in data across domains.
- Guide the client accounts to adopt the strategic data products including existing account migrations and new account transitions. Manage data to support and its clients' business intelligence and scale appropriately with business growth.
- Experience in leading and driving leading-edge data innovation initiatives including big data, cloud computing, IoT, data virtualization and federation, etc., is a plus.
- Create and implement strategic approaches, plans, timelines, preparation of business cases to ensure expedited handling of client data protection, and other data compliance and security requirements.
- Develop and implement metrics needed to monitor/ report on data governance and data management progress
- Develop communication approaches and change management strategies; determines presentation focus and emphasis and prepares board-level presentations.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Manages the planning, organization, and controls for a major functional area or department. Position will be responsible for managing direct reports across the Americas region and working with peers across all regions, requiring flexibility in schedule. May also be responsible for matrix reports. This position requires subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years of related experience and/or training, including five years of experience at the management level.
- 5 or more years of progressively responsible management positions in complex organizations required. Demonstrated success with high visibility projects, leaders in technology use and development, change management, budget and business case development and staff development.
- 5 or more years of related experience in related industry; commercial real estate management preferred.
- 7 or more years of data management related experience such as data analysis, data governance, enterprise information management, data modeling, and data quality management. analytics experience desired, i.e., data visualization, data analytics, data mining, business intelligence, etc.
- Candidates must have experience working in large organizations with geographically dispersed teams and complex technical environments.
- Experience in dealing with internal and external customers, service providers and vendors. Must be able to manage competing priorities. Needs to be resilient; resolving conflicts quickly to achieve desired business results.
- Bachelor's degree in business administration, Information Management, MIS, Business Intelligence and Data Science, Library Science, Computer Science or related fields; advanced degree preferred.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
- Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
- Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space
- Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
- Excellent collaboration, influence and leadership skills. Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
- Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
FINANCIAL KNOWLEDGE
- Requires basic knowledge of financial terms and principles.
- Participates in complex financial/business analysis and report reviews prepared peers or leaders.
- Manages to and oversees department budget.
REASONING ABILITY
- Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
- Understanding of global organizational design and the ability to shape and drive large-scale, cross-functional programs around people, technology, processes, and tools.
- Demonstrated ability to balance long-term strategy with quick wins.
- Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance
- Excellent managerial skills; collaborative, imaginative, resourceful, reliable, technically savvy.
- Superior analytical and creative problem-solving skills. Demonstrated successes in data analysis, drawing conclusions and improvement. Apply listening and consultative skills to understand business needs; be able to interpret requirements, identify impacts and analyze problems to determine impacts to business processes across the organization.
- Ability to work well under deadlines, ability to work in a multi-tasking production environment to make good judgments about competing priorities.
- Ability to tell a story to explain or sell a concept.
OTHER SKILLS and/or ABILITIES
- Utilizes an entrepreneurial approach and develops innovative solutions.
- Ability to write business cases, process maps, presentation materials and articles using distinctive style.
- Ability to make effective and persuasive presentations on complex topics across various levels of leadership
- Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
- Ability to use strong conceptual and analytical skills to generate insights and recommendations.
- Demonstrated information management and quantitative skills, including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions with enterprise strategic priorities.
- Experience managing small to mid-size teams and delivering results.
- Thorough knowledge of cutting-edge data management tools, industry advances, etc.
- Superior project management/ consulting and leadership skills. Demonstrated ability to facilitate complex, mission critical projects and to develop, participate in and guide multi-disciplinary work teams. Manage task timelines and deliverable schedules and share concerns about deliverables, timelines, and issues with Data Governance services or deliverables.
- Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
- Advanced understanding of data quality management. Knowledge of data governance and how it impacts business processes.
- Knowledge of master data management in a global environment, including data lifecycle and maintenance processes.
- Skills in MS Visio, Word and PowerPoint is a plus.
- Experience with reference data management tools at including Collibra, MS Excel, SQL query, etc., is a plus.
- Software development lifecycle knowledge, with background in agile philosophies and
location: Plano TX 75093
duration: 7 months
Shift/Time Zone:
M-F 8am-5pm
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment highly preferred.
Keyboard/data entry experience.
We're searching for a Remote Assistance Specialist who will play a crucial role in expanding the
remote operations team. This person will be responsible for safely monitoring and resolving trigger
requests from fleet vehicles across public roads and closed course testing sites.
- Respond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle
- Safely send remote commands to autonomous vehicles for on road and closed course testing
- Log real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers
- Triage and review of remote assist workflows that are key to performance metrics and compliance
- Escalate operational blockers with suggested solutions
- Demonstrate positive impact by working on cross-functional projects as time permits
- Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes
- Work toward quantitative and qualitative goals that impact all of Vehicle Operations
- Interact with the public as an ambassador for the company
Required Qualifications:
- Ability to constantly focus on a laptop monitoring proprietary tooling to aid autonomous vehicle operations
- Excellent communication skills, both written and verbal
- Keen attention to detail
- Ability to prioritize and make strategic decisions proactively
- Consistent focus on safety
- Ability to think critically
- Willingness to learn every day
- Valid U.S. driver's license with at least 5 years of driving history and a clean driving record, validated by MVR check
- Must pass initial and random drug and alcohol screenings
- 100% in office with the ability to travel as needed
- Available to work day or night shifts
- Ability to work early mornings or late nights, on rotating shifts
- Ability to work regular overtime and some weekends
Desired Qualifications
- Experience in operations, technology, customer service, or automotive field
- Proficient in G-Suite
- Command line interface experience
- Interest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.
- Experience working in a collaborative environment - team player
Remote working/work at home options are available for this role.
Who We Are:
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
What you would be doing:
Ensures manufacturing and assembly processes/procedures utilized by Contract Manufacturers meet product quality and reliability requirements.
Tracks ongoing quality and yield performance to drive improvement activities.
Evaluates new product designs for manufacturability.
Assists Contract Manufacturers with problem identification, root cause analysis, and corrective action identification, verification, and implementation.
Implements quality plans for rapidly transitioning products into manufacture.
Determines acceptability of product from subcontractors and internal operations.
Supports quality system development and implementation to applicable codes and standards such as ISO9001, etc.
Performs, documents and track results of internal audits.
Generates, evaluates and tracks corrective action requests.
Inspects and evaluates material and product quality according to internal process and procedures.
Assists in training of company personnel.
Interfaces with customers for quality activities
.
What we require (Skills and Background):
- Bachelor’s degree in engineering, Electronics or related discipline or equivalent desired
- Four to six years of previous quality assurance experience in the electronics or power industry required.
- Previous experience working with an ISO-9001 quality assurance program required
- Automotive background experience (IATF 16949 Automotive Quality Management System in particular) to support EV business.
- Core Quality and Engineering Tools (QMS, PPAP, APQP, FMEA, SPC, MSA, QCP, PMP)
- Quality metrics and driving metrics improvement (Yield, Cpk, GR&R, Scrap, MRB, DPPM
- Knowledge of statistical techniques and demonstrated ability to review and approve test plans, qualification reports, drawings, documents
- Quality Control Analysis; conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Monitoring/ Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Demonstrated advance proficiency with computer software to include MS Office (Word and Excel) and e-mail
Desired Skills:
Auditor or Lead Auditor Certification or Certified Quality Engineer is preferred.
ISO14001:2015 Environmental Management Systems, ISO 45001 Health, and Safety Management is a plus.
Delta SQMS (Smart Quality Management System) experience
Smart IQC
MES (Manufacturing Execution System)
What you will experience at Delta:
You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.