Information Technology Jobs in Reston

376 positions found — Page 22

Phlebotomist
Salary not disclosed
Sterling, VA 1 week ago

Pride Health is hiring a Phlebotomist II to support our client’s medical facility in Sterling, VA 20166 this is a 3-month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization!


Job Title: Phlebotomist II

Location: Sterling, VA 20166

Duration: 3 Months

Pay Range: $22 Per Hour - 25.30 Per Hour

Schedule: Monday-Friday 7:30Am - 4Pm

*The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold.

Key Responsibilities:

Responsibilities:

Experience doing blood draws, labeling specimens, centrifuging specimens, recording maintenance data and decontamination, updating patient information, etc.

Collects and stores specimens in accordance with established procedures.

Properly explain in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required.

Demonstrate technique/s using straight needles and/or butterfly needles.

Fully understand all of the physicians' orders. Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.

Check all test requisitions or computer labels against the script to ensure 100% correctness.

Package specimens for transport.

Stores specimen samples according to the required temperature, and places samples.


Qualifications:

A High School Diploma or GED is required.

2-5 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

About Pride Health


Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.


Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Not Specified
Assistant Sales Manager
Salary not disclosed
Reston, VA 1 week ago

The Assistant Sales Manager is responsible to supervise the provision of real estate brokerage services by associate brokers and salespersons assigned to a branch office or a real estate team. This position is responsible for monitoring all real estate documents even if they delegate the preparation and safekeeping of the documents to someone else. This position will also be assigned specific programs to oversee within the office in order to provide hands-on leadership experience to further develop sales management skills. This position is designed to develop and prepare real estate professionals to move into potential future sales management position within the Company.

Essential Duties and Responsibilities

Job duties may vary based on the experience and/or the needs of the assigned sales office. Duties may include some or all of the following:

  • Performs daily office management responsibilities and leads assigned programs within the sales office.
  • Runs assigned office activities and programs which may include:
  • Training and development of new Sales Associates
  • Sales office meetings
  • Sales office training
  • Call Sessions
  • Open House program
  • com
  • One Company – “All Under One Roof”
  • Plans and supervises the implementation in listing and sales efforts which identify opportunities to offer the company services to prospective clients.
  • Acts as an intermediary in negotiations between buyers and sellers over property prices and settlement details, and during the closing of sales.
  • Supervises Sales Associates and ensures real estate transactions are handled appropriately.
  • Responsible for resolving all issues arising from real estate transactions conducted by Sales associates in the office.
  • Mediates the dealings between sellers and buyers ensuring good conduct and the honest exchange of information towards a beneficial understanding.
  • Assists in preparing listing agreements with the Sales Associates, as well as assisting their clients to execute all the applicable paperwork.
  • Informs Associates of ways to market our clients' properties in the ways most advantageous to them.
  • Assists in preparing Agreements of Sales with the Sales Associates, as well as assisting their buyers to execute all applicable paperwork.
  • Demonstrates the use of Weichert sales tools and systems.
  • Promotes All Under One Roof. Partners with Mortgage Advisor, Insurance Advisor, and Title Closing Advisor to increase One Company opportunities.
  • Works directly with Sales Associates to provide personalized coaching and conducts one-on-ones and business planning sessions to help them achieve their productivity goals. Leads group meetings as requested.
  • Leads and/or facilitates weekly sales meetings as requested.
  • Explains and directs all Sales Associates as to the company policies and procedures.
  • Monitors all office activities to ensure that the company policies and procedures are being observed.
  • Handles all problem situations and related complaints.
  • Assigns opportunity time to those Associates who have qualified for it.
  • Performs other duties as assigned.

Minimum Qualifications

Education, Certification, and License Requirements

  • High school diploma or GED
  • Associate’s or Bachelor’s degree preferred
  • State real estate license required
  • Valid driver’s license with access to reliable transportation required
  • Broker’s License required

Experience

  • Two (2) or more years of sales experience in any industry
  • Successful closing of ten (10) real estate transactions required

Knowledge, Skills, and Abilities

  • Knowledge of all state and federal rules and guidelines pertaining to real estate transactions
  • Ability to interact with all levels of management and the general public
  • Ability to efficiently organize and set priorities
  • Excellent presentation skills; ability to present to a large and diverse audience, as well as to a small group
  • Outstanding facilitation, questioning, and feedback/coaching skills
  • Ability to identify, analyze and logically solve problems quickly
  • Proficiency in Microsoft Office suite of products
  • Strong oral and written communications skills
  • Basic math skills including addition, subtraction, multiplication, division, percentages, and fractions
  • Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.)
Not Specified
Fire Protection Engineer
Salary not disclosed
McLean, VA 1 week ago

Millennium is hiring a Fire Protection Engineer to work full time on site in McLean, VA. ALL candidates MUST have an active TS/SCI clearance with CI Poly to qualify for consideration.

Seeking a Fire Protection Engineer to support one of our Intelligence Community customers to coordinate fire protection requirements for various projects, bring a SME level component to answer RFIs, perform inspections as necessary and communicate effectively to senior leadership.

Responsibilities:

  • Identify potential fire hazard(s). Takes action or makes recommendations to eliminate hazards.
  • Monitor, identify, and help resolve ODNI fire protection and life safety facilities issues and emergency situations.
  • Advise on the purchase, modification, installation, maintenance and operation of fire protection systems
  • Ensure fire protection features and systems are in operational condition; reviews testing, maintenance and inspection reports and identifies follow up actions needed.
  • Develop scopes of work, criteria and provide expertise for fire protection system design and construction, reviewing designs and submittals and performing acceptance testing.
  • Manage new construction and renovation projects to validate compliance with project designs and specifications and applicable codes and standards, document and convey deficiencies for correction.
  • Investigates fire alarms, supervisory alarms and troubles to determine cause and provide oversight for resolution. Prepares reports as required.
  • Investigates fires, coordinating with ODNI AHJ and responding fire department on fire investigation to determine cause of origin. Write fire incident reports and maintains records.
  • Actively participates in fire drills.

Qualifications:

  • Must have an active TS/SCI with a Polygraph to qualify for consideration
  • Bachelor's Degree plus 10 years of experience
  • Registered fire protection engineer, preferably licensed in Maryland or Virginia
  • Previous experience in the construction of fire suppression and fire alarm systems
  • Demonstrated analytical, critical thinking, and problem solving skills, including the demonstrated ability to interpret complex information from multiple sources.
  • Demonstrated knowledge of design, construction, inspection, testing and operation of fire detection and fire suppression apparatus, appliances, devices and systems.
  • Demonstrated interpersonal, organizational, and problem solving skills, including the demonstrated ability to develop working relationships.
  • Demonstrated research, planning and organization skills and demonstrated ability to manage changing and competing priorities under strict timelines while maintaining a high level of attention to detail.
  • Demonstrated ability to work effectively with organization leaders in a highly active, fast-paced, and demanding organization.
  • Extensive knowledge of construction projects, budgets, maintenance and repairs related to buildings.
  • Extensive ability to read and interpret blueprints, schematics, construction specifications, and other facilities documents and make informed decisions regarding the interpretations of this information.
  • Knowledge of Occupational Safety and Health Administration (OSHA) regulations, specifically 29 CFR 1910.
  • Working knowledge of other safety regulations commonly set by OSHA, the Environmental Protection Agency (EPA) and related agencies


Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays

Not Specified
Trust Services Account Specialist
Salaried
Tysons (McLean), VA 1 week ago


Position Title:Trust Services Account Specialist

City: Tysons (McLean)

State: VA

Country:US

Type: 4 (Exempt, Bargaining Unit 1 (EB)

# of Openings: 1

Category:Finance and Accounting - Trust Services Account Specialist

Company Name: Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States

Description:


Trust Services Account Specialist


The Air Line Pilots Association, International (ALPA), the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 80,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced Trust Services Account Specialist for our office in Tysons (McLean), Virginia. Under the guidance of senior staff and management and as an integral part of the Member Insurance Team, the Trust Services Account Specialist will assist the Member Insurance Department by providing administrative, operational, and customer-service assistance for the:



  • ALPA Pilot Welfare Benefit Plan (PWBP);
  • Voluntary Employees’ Beneficiary Association (VEBA);
  • ALPA Canada Insurance Trust (ACIT); and,
  • Air Canada Pilots Benefits Trust (ACPBT).

Serving as the primary operational contact between members, trustees, insurers, and ALPA staff, they ensure accurate processing of member inquiries, billing adjustments, Extended Mutual Aid (EMA) intake and documentation, claim verification, monthly payment workflows, and secure recordkeeping. They safeguard trust assets and protect member benefits while maintaining strict confidentiality and adherence to departmental procedures.


Travel: 5 - 10%.


ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities.


This position is covered by a collective bargaining agreement.


ALPA is a member-driven, staff supported, union with two internal professional unions.


Qualifications:



  • Bachelor’s degree in relevant area, e.g. Insurance, Business, Accounting, or Finance, from an accredited college or university required; or, equivalent combination of education and practical experience.
  • Three (3) years administrative or customer/member service experience; five (5) or more preferred.
  • Voluntary benefits insurance experience is a definite plus.
  • Solid organizational skills.
  • Demonstrated performance as a self-starter with the ability to work independently, without close supervision, and provide administrative solutions to various issues as they arise.
  • Excellent interpersonal and communication skills, oral and written, for effective interaction with all levels of contacts, internal and external.
  • Strong attention to detail and follow-through skills.
  • Software: Microsoft Excel, Word, Power Point, and Outlook required; experience with Aptify, SharePoint, and Tableau preferred.

Physical Demands:


Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below.


Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office, determine what others have said or written, and converse with others and exchange accurate information.


Regularly required to sit, stand, bend, reach, and move about the office and travel locally and nationally. Also includes occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases.


Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, may be responsible to move, raise, reach, and/or retrieve binders, boxes, cases, and/or files weighing as much as 50 lbs. (Assistance may not always be available.)


ALPA offers competitive salaries with terrific benefits, including:



  • 401k Plan with Non-Elective Employer Contribution of 12% plus 2% contribution into a Market-Based Cash Balance Plan (MBCBP) after 180 days of employment. No employee contribution required! Employees can choose to make pre-tax, Roth, and after-tax contributions to the 401(k). The plan permits in-plan Roth conversions and has a 4-year vesting schedule. The MBCBP has a 3-year cliff vesting period;
  • Generous health care benefits on day one – Aetna PPO Plan, Aetna High Deductible Health Plan, and a Kaiser HMO Plan (where available), which includes coverage for medical, dental, and vision benefits for the employee, their spouse, and/or dependent children. Employees do not have to pay premiums if they enroll in the Aetna High Deductible Health Plan or the Kaiser HMO Plan;
  • days paid vacation and holidays per year plus 2 volunteer days per year;
  • Generous sick and bereavement leave;
  • Competitive parental leave;
  • Company-paid coverage for long term disability, life insurance, and accidental death & dismemberment;
  • Flexible Spending and Health Savings accounts;
  • Retiree health plan and a retiree health account (retiree HRA). Funds in the retiree health account can be used to pay for eligible medical expenses in retirement;
  • Education Assistance Program that reimburses 100% of eligible expenses;
  • Optional benefits include a legal plan, supplemental life insurance, college 529 plan, pet insurance, long term care insurance, and qualified transportation fringe benefits (where available); and,
  • Partial remote work opportunities are available after six months of service.

PROJECTED ANNUAL SALARY RANGE: $ 67,981.00 – $ 95,276.00


Relocation not provided.


Sponsorship not available for this position.


PM19



Apply Here




PI282938194


Posted:03/09/2026 04:32 PM
permanent
Information Technology Intern
Salary not disclosed
Falls Church 2 weeks ago
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.

Information Technology Intern Job Description: HITT Contracting, a Washington Post Top Workplace, seeks a summer intern to join our Information Technology team from May to August in the Falls Church, VA.

headquarters office.

This entry-level intern will be exposed to a range of functions within the IT team including, providing technical support to team members, asset management, documenting processes, and tackling special projects.

The position reports to an IT team member and will be mentored/managed on a day-to-day basis by multiple members of the IT team.

Responsibilities Provide exceptional customer service to all HITT team members and leadership Maintain constant communication with team members and IT staff through resolution of problems Troubleshoot hardware and peripheral failures, such as printers, laptops, phones, etc.

Setup and administer O365 accounts and applications Configure and troubleshoot IOS devices including iPhones and iPads Create and track trouble tickets and update progress through completion Provide technical assistance on supported HITT applications and network devices Maintain documented security protocols during every aspect of IT Assist with other special projects as assigned Qualifications Pursing an undergraduate degree in Information Technology, Computer Science, Business, or a related field of study At least two years of coursework completed Exceptional customer service orientation Proven analytical, evaluative, and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Ability to conduct and direct research into IT issues and products as required Strong working knowledge of Microsoft Office.

especially PowerPoint, SharePoint, and Adobe Acrobat Ability to accurately assist with maintaining IT asset inventory A self-starter with a can-do attitude, organized and efficient Willingness to go the extra mile and give even the smallest tasks a high level of attention and effort Must have strong verbal and written communication skills HITT Contracting is an equal opportunity employer.

We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.

All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

We value a respectful, inclusive workplace where everyone has the opportunity to succeed.

HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
internship
Associate, Systems Administrator
🏢 HITT Contracting
Salary not disclosed
Falls Church 2 weeks ago
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.

Associate, Systems Administrator Job Description: HITT is seeking a Systems Administrator to join the IT Department.

The ideal candidate will be responsible for, maintaining and enhancing the IT services and infrastructure of the company.

The Systems Administrator is also responsible for resolving escalated service issues.

This position participates in the planning and implementation of system design and maintenance.

The candidate must be detail oriented and self-motivated who excels at successfully and efficiently solving end-user IT problems.

Responsibilities Install, maintain, and monitor servers, switches, routers, firewalls, and other devices Design, implement, and troubleshoot networks with multiple WAN connections and VLAN configurations Proficient understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy Proficiency in Microsoft Azure services, including deployment, configuration, administration, and monitoring of cloud-based solutions.

This includes hands-on experience with Azure tools and services for application development and infrastructure management.

Experience deploying and administering Office 365 technologies to include Exchange and SharePoint Experience using SCCM for patching and software deployment Experience developing and deploying system images using SCCM Responsible for backup and recovery of all IT infrastructure Ensure system documentation is maintained Interact with Tier 2 service desk to troubleshoot user and system issues Knowledge of PowerShell; to help administer, troubleshoot, and automate the environment Support VMWare environment and related infrastructure; VMWare certification preferred Provide engineering input in the creation and update of our long-term infrastructure roadmap Provide after-hours infrastructure support, as needed Educate and guide less experienced engineers Experience with various monitoring/troubleshooting tools Routing, switching or other industry-related certifications preferred Qualifications 2-4 years in an engineering role Quickly solve problems and resolve issues Ability to work on multiple projects simultaneously with frequent interruptions Maintain positive working relationships with co-workers and vendors Quickly learn new tools and resolve issues using all available resources Proactively and continually expand professional development HITT Contracting is an equal opportunity employer.

We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.

All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

We value a respectful, inclusive workplace where everyone has the opportunity to succeed.

HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Not Specified
Federal Network Support Shift Supervisor - Secret
Salary not disclosed
Reston 2 weeks ago
Shifts Available: Day/Swing/ Night Clearance Needed: Secret Supervises and coordinates activities of a team of Federal Network Support Engineers to provide technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments.

As well as perform duties of an intermediate Federal Network Support Engineer.

This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services.

Key Responsibilities Advanced Operational Support Responsible for team productivity to ensure maximum output with a high Customer Satisfaction rating.

Gather, analyze, and share performance metrics on team members Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents Perform optical SPAN monitoring and mitigations for network performance optimization Support WAN incidents and coordinate resolution activities Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM Validate and troubleshoot buildout configurations before production deployment Support PulseVPN and Webportal implementations for Fairfax environments Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving Conduct root cause analysis on recurring incidents and develop preventive measures Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners Support Decom activities including networking decom for federal cloud environments Provide technical guidance to Tier 1 engineers during complex incidents Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management Serve as primary escalation point for Tier 1 support teams Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding Manage end-to-end contract sign-off process for new Microsoft Partners Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation Participate in post-incident reviews and contribute to continuous improvement initiatives Other Job Responsibilities and Duties Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.

Provides recommendations on short term systems projects/plans.

Prepares operational forecasts and requirements for data processing, systems development, and communications.

Ensures compliance with policies, processes and procedures governing team deliveries to achieve work outputs of the team.

Monitors and supports the complex information technology and systems infrastructures.

Conducts analysis including planning, designing, and evaluating a variety of complex information technology tools.

Troubleshoots and resolves unique or complex problems in an efficient manner.

Performs root cause analysis and diagnostics on the more unique or complex production systems.

Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor’s Degree in Information Technology, Computer Science or a related field preferred.

1-2 years of experience managing IT staff.

4+
Not Specified
Service Desk Agent
🏢 Dunhill Professional Search
Salary not disclosed
Falls Church 2 weeks ago
Service Desk Agent Falls Church, VA Secret Clearance We are looking for a Service Desk Agent to join our team in support of the SOF- MEDCOP program.

This is a great opportunity for someone who enjoys solving technical problems and providing customer support while utilizing their security clearance.

Job Description: The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology.

The role involves 8 hour shifts at the client site in Falls Church, VA.

The shifts are 7am-3pm.

Manages manual data ingests occurring on average once every 30 minute Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact information.

Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate.

Escalates to more senior team members as appropriate.

Assists with monitoring and tracking incidents.

Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.

Performs incident notification and escalation of problems/request/issues to responsible party.

Performs follow up on all incidents with customer to provide exceptional customer satisfaction.

Follows defined process to document problems within tracking software and database.

Through provided training, attains knowledge of customer and customer specific business environment.

Attains an understanding of customer Service Level requirement.

Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.

Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism.

Other supporting duties, as directed.

Willingness to work overtime and varying hours as required.

Minimum Qualifications AS or BS degree in computer\information systems or related field.

2-5 years of applicable work experience Must have an active Secret security clearance Must have an active or be able to obtain Security+ Certification Must be a U.S.

citizen Must work on client-site in Fall Church, VA Industry certifications.

(A+, Network+, Microsoft, Apple, Linux, Cisco, ITIL, DoD) Knowledge of Amazon Web Services (AWS) Other Job Specific Skills Excellent customer service skills Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times Excellent communication and interpersonal skills Good problem solving and analytical skills Proven analytical and problem-solving abilities Ability to work well within a team #cjpost The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology.

The role involves 8 hour shifts at the client site in Falls Church, VA.

The shifts are 7am-3pm.

Manages manual data ingests occurring on average once every 30 minute Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact information.

Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate.

Escalates to more senior team members as appropriate.

Assists with monitoring and tracking incidents.

Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.

Performs incident notification and escalation of problems/request/issues to responsible party.

Performs follow up on all incidents with customer to provide exceptional customer satisfaction.

Follows defined process to document problems within tracking software and database.

Through provided training, attains knowledge of customer and customer specific business environment.

Attains an understanding of customer Service Level requirement.

Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.

Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism.

Other supporting duties, as directed.

Willingness to work overtime and varying hours as required.
Not Specified
Hybrid Junior Accountant
🏢 Jobot
Salary not disclosed
McLean, Hybrid 2 weeks ago
Hybrid Junior Accountant/ Great Benefits/ Great PTO/ Metro Accessible This Jobot Job is hosted by: Haley Lucas Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $65,000
- $80,000 per year A bit about us: Leading information technology systems integrator providing solutions through four primary service offerings: Job Details: We are seeking a seasoned, dynamic and detail-oriented Hybrid Staff Accountant to join our thriving tech company.

This position will provide you with the exciting opportunity to collaborate with our dedicated team of professionals, while also allowing you the flexibility to work both remotely and on-site.

The role demands a keen understanding of financial processes, strong back in accounts receivable , accounts payable and billing, a strong command of accounting principles and a passion for accounting.

If you are someone who thrives in a fast-paced environment, enjoys problem-solving and has a knack for numbers, then this could be the ideal role for you.

Why join us? Paid Medical Benefits 401K Match Continue Education Mentorship Metro Accessible Wellness program Tuition Assistance Life Insurance Great PTO Job Details We are on the lookout for an enthusiastic and dedicated Hybrid Junior Accountant to join our dynamic team in the technology industry.

This role offers the flexibility of working both remotely and on-site.

As part of our vibrant team, you will be responsible for supporting our accounting department in various aspects, including but not limited to reconciling, handling ACH payments, check runs, and invoices.

This exciting role offers ample opportunity for growth and learning within the rapidly evolving government industry.

Responsibilities: 1.

Perform daily accounting tasks such as monthly financial reporting, general ledger entries, and record payments and adjustments.

2.

Efficiently maintain and manage ACH payments and check runs.

3.

Ensure accuracy in general ledger.

4.

Prepare AR aging reports and reconcile any discrepancies.

5.

Assist with month-end activities, including account analysis and reconciliation.

6.

Manage the processing of invoices and billing statements.

7.

Maintain compliance with all company policies and procedures.

8.

Perform all other duties as assigned or required.

Qualifications: 1.

Bachelor's degree in Accounting or a related field is required.

2.

A minimum of 5 years of experience in an accounting role.

3.

Proficiency in accounting software such as SAP, Quickbooks, Unanet, or equivalent is required.

4.

Advanced skills in Excel, including knowledge of pivot tables, vlookup, and other advanced functions.

5.

Solid understanding of basic and advanced accounting principles.

6.

Strong attention to detail and problem-solving skills.

7.

Excellent verbal and written communication skills.

8.

Ability to manage multiple projects simultaneously.

9.

Strong organizational and analytical skills.

10.

Ability to work independently and as part of a team.

This is an excellent opportunity for a dedicated and detail-oriented individual looking to expand their accounting knowledge within the technology industry.

If you are passionate about accounting and are eager to learn and grow in a fast-paced environment, we would love to hear from you.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

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Remote working/work at home options are available for this role.
Not Specified
Resident Network Services Engineer - T/SCI with Poly
🏢 Jobot
Salary not disclosed
Chantilly 2 weeks ago
This Jobot Job is hosted by: Kurt Holzmuller Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $140,000
- $200,000 per year A bit about us: We are a leading global tech company on the cutting edge of cloud and data solutions.

With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth.

With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, we offer diverse product lines including, but not limited to, Cloud Services, Artificial Intelligence, Storage, Networking, Supercomputing, and Digital Transformation offerings.

As an Advanced Services Resident Engineer, you will provide post-sales, on-site support for Juniper Networks products by designing, configuring, troubleshooting, and maintaining complex data center network environments.

Responsibilities include delivering expert technical analysis, integration, and implementation support, contributing to project planning and documentation, and ensuring effective operation of technologies such as EVPN, multicast, OSPF, BGP, and tunneling protocols.

The role also involves assessing customer network configurations, addressing technical challenges, and supporting automation and DevOps initiatives where applicable.

Why join us? Competitive Pay DOE Comprehensive Benefits Package that is top-of-market 401k with a match Generous PTO Top-notch work/life balance, career growth, and exceptionally high employee satisfaction More! Job Details MUST HAVE: BS in a related field Experience with internet service provider backbone technologies and implementation VPN and EVPN technologies Experience in data center network environments Active TS/SCI clearance with a CI polygraph Knowledge of network architecture, security, and hardware such as routers, Layer 2 switching, Layer 3 multicast, tunneling (GRE/VXLAN), etc.

NICE TO HAVE: NCIS, JNCIP, JNCIE, CCNP, or CCIE certifications Familiarity with Juniper products (QFX, EX, Apstra, Junos) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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