Information Technology Jobs in Quincy
991 positions found — Page 12
Assistant Estate / Maintenance Manager – Private Service | Greater Boston Area
Seeking an experienced Assistant Estate / Maintenance Manager to support the management of a private estate in the Greater Boston area. This role is responsible for the day-to-day oversight of both exterior and interior areas of the property and provides direct support to the Property Manager.
Key responsibilities include creating and maintaining preventative maintenance programs, developing and tracking capital expenditure schedules, overseeing renovations and special projects, managing a fleet of vehicles, and coordinating vendors while on-site. The ideal candidate is both hands-on and highly administrative, capable of managing documentation, schedules, and systems with precision.
Candidates must possess strong computer skills and a solid understanding of smart home systems and related technologies. Exceptional organization, attention to detail, and the ability to manage multiple priorities simultaneously are essential.
This role requires a professional who understands and values privacy, discretion, and confidentiality, and who can operate effectively within a private service environment while maintaining the highest standards of care and professionalism.
Please send resumes to
Candidates MUST have authorization to work in the US
As an Environmental Health & Safety Officer (EHS Officer), you will create, implement, and maintain Environmental Health & Safety (EHS) programs for our growing list of life science and high-tech clients. Your time will be spent on-site with our clients, developing and implementing customized safety programs in hazard communication, biosafety, chemical safety, emergency preparedness, radiation safety, and facilities safety. You will interact with visionaries, researchers, and senior management at leading firms in a fast-paced and highly varied environment. Being comfortable working with clients, from technicians to CEOs, in a diverse range of corporate cultures is essential!
We take pride in our staff having a strong science background. Being able to speak peer-to-peer is critical to our clients. As former scientists with a continual passion for learning, our consultants understand what EHS policies and procedures can mean to experiments, timelines, and new products and procedures.
If you are self-motivated, adaptable, willing to constantly learn, and want to be an “expert generalist” in EHS for life sciences, come join us!
Job Responsibilities
- Hands-on development and implementation of client EHS programs, including: Biosafety, Chemical Safety, Radiation Safety, Hazard Communication, Emergency Preparedness, Additional OSHA specific safety programs as needed.
- Establishment and maintenance of EHS permits and licenses in compliance with Federal, State, and Local regulations.
- Conduct Job Safety Analyses for hazardous materials processes.
- Conduct Risk Assessments to analyze and evaluate the proper handling of biological materials.
- Work with clients’ staff to develop a culture of EHS and worker safety by expanding and writing policies, procedures, instructions and manuals.
- Coordinate and facilitate safety committees.
- Prepare and deliver training to fulfill regulatory requirements and ensure clients’ employees are fully aware of the safety program.
- Maintain complete documentation of all aspects of the EHS program.
Qualifications
- Bachelor's degree; Biology or Chemistry degrees strongly preferred.
- Master’s degree or PhD in Life Sciences desired.
- 2+ years of experience in a laboratory setting (biotechnology, pharmaceutical research, academic science, or medical technology science preferred) or EHS related work experience.
- Must have valid driver's license, ability to commute to various locations on a daily basis, and potentially multiple locations during the workday.
Required Skills and Competencies
- Strong professional verbal and written communication skills.
- Able to work and communicate effectively with multiple clients and regulatory agencies.
- Must be highly organized with strong prioritization skills and possess the ability to manage multiple projects simultaneously.
- Able to be productive and resilient in a dynamic and fast-paced consulting environment.
- Must be able to lift up to 50 lbs.
- Proficient in the use of Microsoft Office Suite.
What you need to be successful in this role:
- Service oriented with a positive attitude.
- Strong initiative to dig into resources efficiently and effectively.
- Comfort working in both an independent and collaborate environment.
As an equal opportunity employer, Safety Partners will provide reasonable accommodation for a disability or sincerely-held religious belief where required by law to do so.
Strategic Treasury Partner
Full-Time
Boston, MA, Springfield, MA, or New York, NY
The Opportunity
As a Strategic Treasury Partner, you will work in a fast paced, innovative and collaborative environment, to expand our credit/financing and liquidity opportunities, as well as actively collaborate with the Treasury team responsible for the management of MassMutual’s capital, liquidity, and financial flexibility. This role will also involve building out our existing reporting and forecasting capabilities to enhance the company’s leverage and liquidity management.
The Strategic Treasury Partner will have the opportunity to:
- Contribute to analysis that will elevate strategic Liquidity and Debt Management decision making
- Improve modeling tools and reporting capabilities for liquidity forecasts and intercompany and external debt
- Lead efforts to optimize efficiency of processes and advance analytical analysis
The Team
This role will report directly to the Head of Debt Financing and Liquidity and will be a member of the Balance Sheet Management team within the Treasury organization. The team is a dynamic team of individuals with diverse backgrounds that are focused on evaluating actual and projected trends in levels of capital, liquidity, and credit so that they may develop strategies to improve financial performance and conditions.
The Impact
Your work will provide insights to enable strategic decisions made to optimize liquidity and ensure financial stability, operational efficiency, strategic flexibility and risk mitigation.
You will accomplish that through the responsibilities listed below:
Liquidity Forecasting and Management:
- Review investment commitments, in collaboration with Investment Management team
- Perform sensitivity analytics to Operating Liquidity forecasts
- Conduct forecast variance analysis to enhance accuracy
- Prepare liquidity reports and assist with development of presentations for executive audience
Debt and Subsidiary Management:
- Lead execution of subsidiary funding transactions
- Execute transactions for internal and external debt; maintain calculation of interest expense
- Partner with team to manage the trade finance portfolio
- Support debt portfolio optimization project
Optimization Projects:
- Minimize time spent on production and data manipulation activities by transforming our modeling, analytic, and reporting capabilities and implementing automation and technology where possible
- Lead additional analytic projects including subsidiary liquidity management
- Monitor changes in treasury regulations, industry trends, and best practices to ensure compliance and provide informed recommendations
The Minimum Qualifications
- 5+ years of experience in a financial role with exposure to accounting, cash operations, liquidity management and/or debt financing
- Bachelor's Degree
The Ideal Qualifications
- Advanced exposure to financial modeling, including accounting and treasury capital transactions
- Ability to proactively take ownership of projects and drive through to completion
- Working knowledge in SAP and financial technologies
- Critical thinking and problem solving
- Experience collaborating across multiple teams
- Detail-oriented with excellent oral and written communication skills
- Organized, planful and continuous improvement mindset
- Intellectual curiosity to continue learning and add breadth and depth to understanding
- Ability to seek guidance and learn new skills from peers
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Debt Management & Liquidity and broader Treasury teams
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-MM1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Enterprise Account Manager: Acting as a single point of contact, the Account manager is responsible for uncovering revenue generating opportunities from Astound's existing customers.
Primary emphasis will be on growing revenue from this base, controlling customer churn, and contracting clients that are currently without agreements.
The role will be both customer facing and on the phone.
Manage, up-sell, and renew agreements of existing base Secure month-to-month customers into long term contracts Oversee bulk video accounts Reducing customer churn Track, manage, and report ongoing activity relative to plan Identify competitive pricing solutions for customers Manage a module of named accounts Performs other duties as assigned What You Bring to the Table: Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers using Customer Relationship Management (CRM) and other organic systems Ability to communicate with C level executives within an organization Experience in technology sales, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies Technical skills related to network and transmission design and local access services is a plus Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications Operational understanding of telecommunications ordering, provisioning, and billing processes Working knowledge of general marketing principle tools and processes Skills necessary for decision making and maintaining customer retention Strong communication and business writing skills Preferred Qualifications: Minimum 3 years' experience selling data and or voice services Involvement in trade and commercial organizations to expand the market awareness of the company Education: High school diploma or equivalent required.
We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The base salary for this position is $75,000-$80,000,and opportunities for commissions, bonus and benefits, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Commissions at plan: Targeted commissions are twenty one thousand, six hundred dollars annually.
Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
Director, Cash Clearing Center of Excellence (CoE)
Insurance General Account Portfolios
Full-Time
Boston, MA or Springfield, MA
The Opportunity
We have an exciting transformational opportunity for a Director, Cash Clearing Center of Excellence (CoE), managing the end to end cash processing within the Insurance General Account Portfolios.
The position will report to the Investment Management Operations within Investment services. In this role, you will work with key stakeholders including affiliated and third-party asset managers, third-party administrative service providers, controllership organization, and the investment management leadership team. You will be expected to become the subject matter expert in cash services with full ownership and a thorough understanding of the end-to-end model. You must also have the ability to understand accounting requirements, at a high level, related to trade classifications and treatment of assets within Accounting Book of Record and downstream reporting. You must also be able to analyze and present cash clearing account reconciliation metrics.
The team functions alongside other Centers of Excellence in Public, Privates, Mortgage Loans and Bank Loan Securities and has opportunities to contribute to the development of the Operations organization. This role offers an opportunity to be part of the team enabling administering over $250B of General Account (GA) portfolio operations end-to-end; through partnering with investment management, middle-office data management, and technology teams; actively monitoring exposures; managing risk; and managing a team of specialists. This leadership role will set direction for the team, contribute to the development of the vision, influence refinement of operating model and processes, and be a subject matter expert for operational matters. The Director plays a key role in the execution of projects to scale, automating and streamlining processes within the CoE. An additional critical responsibility is to manage resource planning and capacity analysis to utilize onshore and offshore teams to effectively deliver objectives for the CoE.
The Team
The team you will be managing is located across Boston, Springfield (MA).The team also includes a substantial offshore component.
Investment Operations extends from relentlessly focusing on stakeholder satisfaction, to accelerating the adoption of automated, digital transaction processing and self-service tools. To this end, the team leverages technology and data to both reshape investment operational support and deliver differentiated stakeholder experiences.
The Impact
- Lead direct teams to monitor cash positions within MassMutual’s investment and accounting book of record
- Enable the teams to provide seamless operational execution on third party and affiliated managers’ transactions, including cash reconciliations
- Participate in discussions with critical stakeholders and enablers, including Technology (ETX) to define operating model, enable improvement projects and initiatives, digitizing and automation efforts to improve operational performance
- Establish and manage the CoE with key operating metrics and utilize an outcome-based performance and efficiency improvement
- Monitor work queues and ensure critical deliverables are met on time and with quality
- Lead/Manage multiple business teams across multiple locations
- Be the escalation / point of contact for the team and for the broader investment management and operations teams
- Manage external investment managers and related servicers and measure performance using service level agreements
The Minimum Qualifications
- Bachelor’s degree
- 8+ years experience in custody, investment operations, finance or accounting
The Ideal Qualifications
- The ability to lead and manage projects from initiation to completion, ensuring timely and effective execution, and implementing quality management to drive change initiative effectiveness
- Demonstrated experience developing, leading and managing a diverse team, fostering a collaborative approach and strong partnership with a focus on attracting, developing and retaining talent
- Proficiency in financial software and project management tools
- Excellent problem-solving skills, excellent attention to detail, and a numerate, analytical approach are crucial
- Strong written and verbal communication skills
- Able to work effectively and collaboratively within a small, dedicated team but also on a large local platform
- Ability to meet multiple deadlines by leveraging cross-functional teams with little direct supervision
- Committed to delivering the highest quality work product. Self-motivated, hard-working and operates with a sense of urgency and a strong attention to detail
- Demonstrated ability to drive process improvement and efficiencies through innovation and collaboration with colleagues and service providers.
- Experience with cash clearing account reconciliation
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Investment Team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other information platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-MM1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets transplant services and organ screeningto the transplant community.
Position Overview: The HR Specialist is responsible for supporting key People Operations functions across the full employee lifecycle. This role manages HRIS administration, maintains job description documentation, supports light recruiting efforts, coordinates onboarding and offboarding, and provides firstline employee relations support. The HR Specialist ensures accurate data, smooth processes, and a positive employee experience while upholding compliance and confidentiality standards defined in Paragonix HR policies.
Primary responsibilities will include:
- Maintain and update employee data in the HRIS platform; ensure accuracy, version control, and adherence to compliance requirements.
- Process personnel actions including hires, status changes, compensation updates, and terminations in accordance with company SOPs.
- Perform regular audits for data accuracy, onboarding/offboarding completion, and required documentation (e.g., background checks, I9/eligibility verification).
- Maintain the job description repository, ensuring each role has an updated, approved job description
- Partner with managers to update responsibilities, qualifications, and organizational changes; route job descriptions for HR and Compensation review.
- Coordinate job description audits and required updates-supporting compliance, accuracy, and readiness for internal and external audits.
- Assist with posting roles, reviewing incoming applications, and coordinating interviews with hiring managers.
- Support hiring teams in earlystage screening and communication with candidates.
- Partner with HR Business Partners to ensure required steps are followed prior to onboarding (background checks, documentation, approvals).
- Prepare and distribute onboarding materials, working closely with the HRBP and hiring manager to ensure readiness for new hires.
- Manage onboarding process for contractors
- Notify crossfunctional partners (IT, Facilities, Finance) of new hires and terminations to ensure seamless access setup and deactivation.
- Support offboarding documentation, exit interviews, equipment returns, and system access removal.
- Serve as the first point of contact for employee questions regarding policies, procedures, benefits, and employment practices.
- Escalate employee relations concerns to the HR Business Partner and assist with documentation, scheduling, and followup steps.
- Support ethical compliance processes and maintain confidentiality of all employee
Required Skills:
- University degree preferable in human relations, psychology or a related field or equivalent combination of education and relevant professional experience.
- 1-2 years of HR experience, preferably in HR operations or generaliststyle roles.
- Experience with HRIS platforms, maintaining employee data, and supporting HR transactions.
- Strong organizational skills with the ability to manage multiple ongoing tasks.
- Excellent communication and interpersonal skills, with a serviceoriented approach.
- Ability to maintain confidentiality and navigate sensitive issues appropriately.
Other Requirements:
- Experience supporting recruiting workflow within an ATS or similar system.
- Familiarity with job description development, maintenance, and audit readiness.
- Knowledge of employment laws and HR compliance processes.
- Proficiency with Microsoft 365 and document management platforms.
- Onsite or hybrid work at the Waltham office based on business needs.
- Must adhere to all Paragonix HR policies, security requirements, and compliance controls.
Annual Salary of $65k-$75k depending on experience with 5% STIP
#LI-JF1 #LI-Hybrid
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Benefits at Getinge:
At Getinge, we offer a comprehensive benefits package, which includes:
- Health, Dental, and Vision insurance benefits
- 401k plan with company match
- Paid Time Off
- Wellness initiative & Health Assistance Resources
- Life Insurance
- Short and Long Term Disability Benefits
- Health and Dependent Care Flexible Spending Accounts
- Commuter Benefits
- Parental and Caregiver Leave
- Tuition Reimbursement
Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Description
What We're Looking For:
Are you an Account Executive ready to take on a new challenge at Meltwater? We're on the lookout for talented individuals like yourself to join our dynamic team and lead the charge in seizing new business opportunities. As an Account Executive in the ever-evolving world of SaaS, you'll be at the forefront of our sales efforts, reporting directly to the Sales Director.
Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact. Let's embark on this journey together as we redefine the landscape of sales management and drive impactful change!
What You'll Do:
Identify opportunities within the dynamic mid-market segment, driving targeted outreach initiatives and harnessing the momentum generated by our proactive Business Development and Marketing teams.
Captivate potential clients with engaging product demonstrations and persuasive sales presentations that showcase the value of Meltwater's solutions.
Tailor carefully crafted proposals that not only address client needs but also exceed expectations, setting the stage for lasting partnerships.
Serve as a trusted advisor throughout the purchasing journey, guiding prospects with confidence and clarity through solution exploration and pricing considerations.
Champion win-win outcomes through skilled negotiation of contract terms and pricing, ensuring alignment and satisfaction on all fronts.
Seize every opportunity for growth by identifying upselling opportunities and nurturing relationships beyond the initial sale, fostering loyalty and trust.
Thrive in a results-driven environment by consistently surpassing sales targets and securing deals at competitive price points.
Foster seamless integration and ongoing success by collaborating closely with internal teams, leveraging collective expertise to deliver unparalleled customer experiences.
What You'll Bring:
A Bachelor's degree or higher, showcasing your academic excellence and providing a solid foundation for success in this role.
A minimum of 3-5 years of experience in business-to-business sales is required, with a strong track record of success.
Strong negotiation skills and the ability to effectively communicate complex value propositions, ensuring clarity and alignment with clients.
Proven results-oriented mindset, with a track record of consistently achieving and surpassing sales targets.
Ability to identify upsell opportunities and maintain ownership of accounts, driving continued growth and satisfaction.
Proactivity in conducting targeted outreach and lead generation activities, demonstrating initiative and resourcefulness.
Excellent organizational skills, including adept management of the customer purchase process and proficient negotiation of contract terms.
Collaborative mindset, capable of coordinating seamlessly with internal teams for successful implementation and client satisfaction.
Baseline knowledge of various Selling Methodologies such as SPICED, MEDDPICC, BANT, or SANDLER preferable.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $53,000 - $71,000 USD per year + quarterly bonus subject to the terms of the applicable bonus plan + uncapped quarterly commissions subject to the terms of the applicable commission plan.
Total compensation range for this position: $112,500 -$150,000 USD per year. Earnings are dependent on individual sales performance.
When you'll join: February 2026
Our Story:
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Director of Front Office – The Langham, Boston
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
The Langham, Boston is one of the city’s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.
Key Responsibilities:
Operational Leadership
- Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
- Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
- Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
- Maintain strong interdepartmental collaboration to resolve service issues efficiently.
- Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).
Staff Management and Development
- Recruit, train, coach, and retain a high-performing Front Office team.
- Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
- Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
- Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.
Guest Relations
- Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
- Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
- Analyze guest feedback to identify trends and opportunities for service improvement.
Financial Management
- Manage the front office budget, control departmental expenses, and drive performance against financial goals.
- Leverage upselling and revenue-enhancing strategies to maximize room revenue.
- Review financial reports and labor forecasts, planning as needed to align with occupancy trends.
Quality Control
- Enforce brand standards and service expectations consistently throughout the department.
- Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
- Follow through on process consistency and accountability, ensuring operational procedures are upheld.
Strategic Planning
- Participate in hotel-wide strategic initiatives and contribute to long-term planning.
- Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
- Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.
Technology and Systems Management
- Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
- Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.
Reporting and Health and Safety
- Ensure compliance with all local health, safety, and fire regulations.
- Train and coach staff in emergency procedures and workplace safety.
- Take corrective action as needed to maintain a secure and safe environment for guests and employees.
Key Competencies & Leadership Attributes
- To excel in this role, the Director of Front Office must demonstrate:
- Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
- Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
- Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
- Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
- People Leadership: Foster trust, communicate with purpose, and inspire a culture.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Minimum of 5 years in front office leadership within a luxury hotel environment
- Proven experience leading high-performance teams and mentoring junior leaders
- Strong interpersonal, communication, and conflict resolution skills
- Demonstrated ability to make independent, timely, and guest-centric decisions
- Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
- Flexible availability including nights, weekends, and holidays
- Legally authorized to work in the United States
Salary Range:
- $105,000 - $115,000 annually
For more information about the property, please visit:
Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
$26.69+ Hourly Salary is $19.00/hour Base + Targeted Commission *Bilingual - Spanish Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Core Responsibilities
- Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
- Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
- Achieves sales and customer experience goals and objectives.
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
- Performs operational and administrative tasks.
- Partners with customer care to resolve customer issues, as appropriate.
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Complies with all company and retail operational policies and procedures.
- Completes training requirements and actively engage in team huddles and learning.
- Knows and understands sales compensation plan and its key elements.
- Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
- Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization
Compensation
Base Pay: $19.00 Total Target Compensation (Base Pay plus Targeted Commission): $26.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Education
High School Diploma / GED (Required)
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.
Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
The Role:
The MEP Estimator is responsible for developing cost estimates for Mechanical, Electrical, and Plumbing (MEP) systems in various construction projects. This position involves collaboration with project managers, design teams, subcontractors, and vendors to ensure accurate budgeting and project forecasting for large-scale projects. The MEP Estimator plays a key role in the preconstruction process, contributing to informed decision-making and ensuring projects are completed on time and within budget.
Responsibilities:
- Prepare detailed MEP estimates (Mechanical, Electrical, Plumbing) for construction projects in the Mission Critical sector, in particular Data Centers
- Analyze project drawings, specifications, and addenda to determine project scope and required materials, labor, and equipment.
- Collaborate with internal teams (project management, engineering, procurement) and external parties (architects, subcontractors, vendors) to develop accurate cost estimates.
- Solicit and evaluate pricing from MEP subcontractors and suppliers to ensure competitive and complete estimates.
- Prepare cost comparisons and value engineering options to optimize project efficiency and reduce costs without compromising quality.
- Track and monitor market trends, material pricing, and labor costs to ensure estimates are current and competitive.
- Provide risk analysis and identify potential project challenges related to MEP systems and budgets.
- Participate in client and team meetings to present estimates, address questions, and explain cost drivers.
- Support bid submissions and negotiate with subcontractors/vendors as needed.
- Maintain and update estimating databases, templates, and historical cost data.
Qualifications:
- Bachelor's degree in Mechanical, Electrical, or Civil Engineering, Construction Management, or a related field (or equivalent experience).
- 5+ years of experience in estimating MEP systems for construction projects.
- Strong understanding of MEP systems, codes, and construction methods.
- Proficiency in estimating software (e.g., OST, Bluebeam) and MS Office Suite.
- Knowledge of market conditions and pricing trends for MEP materials and labor.
- Excellent analytical, mathematical, and problem-solving skills.
- Strong communication and negotiation skills to collaborate with clients, subcontractors, and team members.
- Ability to work independently and meet deadlines in a fast-paced environment.
- Attention to detail and a commitment to accuracy in estimates and forecasts.
- Experience with design-build and preconstruction phases for large-scale commercial projects and familiarity with BIM (Building Information Modeling) processes and technologies a plus.
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.