Information Technology Jobs in Pine Brook, NJ

The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients.

The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency.

• Pay: $40-$43/hr depending on experience
• Duration: 12 mo to start (potential to extend / convert)
• Location: Hybrid (Tuesday–Thursday on-site), open to the following locations: Mettawa, IL, Irvine, CA, or Florham Park, NJ

CRM Campaign Operations Project Manager Responsibilities:

• Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
• Learn the business for the respective therapeutic areas/brands.
• Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
• Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
• Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
• Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
• Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
• Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership.
• Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary.
• Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
• Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
• Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders.

Leadership Competencies:

• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns, fast, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.

CRM Campaign Operations Project Manager Qualifications:

• 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience.
• Minimum of 3 years of hands-on work experience in client service, account or response management discipline.
• Digital marketing or interactive agency experience is a plus.
• Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
• Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
• Analytical ability to identify optimization opportunities and program related issues.
• Enthusiastic, solution-oriented attitude in accepting work/new challenges.
• Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook.
• Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving.
• In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica.
• Experience implementing CRM best practices.
• Proven track record of launching successful email campaigns and/or consumer programs.
• Bachelor’s degree in business or marketing or equivalent experience.

• Pioneer of Geriatric House Calls™ to older adults in their communities.
• Provide physical therapy services in a 1:1 setting to help abolish ageism.
• Drive rewarding patient outcomes.
• Facilitate clinically-excellent autonomous interventions.
• Benefit from the flexibility to create, control, and alter your treatment schedule.
• Be a part of an Interdisciplinary approach by a therapy team focused on functional outcomes.
  

• Full-time/Part-time – Salaried with benefits
• PRN/Flex – PPU (Paid Per Unit)
• H1B - Able to provide sponsorship to those who need it that are qualified
• New Grads-FOX offers a widely recognized Emerging Professionals Mentor Program!
  

• Clinical and non-clinical career growth opportunities
• Supportive Clinical Community
• Mileage reimbursement
• Unlimited access to continuing education
• Professional Certification Reimbursement
• Access to cutting-edge technology
• Medical, Dental, Vision, 401k (for those who qualify)
  

• Valid Physical Therapy license in the state(s) of practice, or eligibility to apply
• Degree from an accredited physical therapy program
• Basic computer literacy skills
• Current CPR certification
  

Madison Medical | Madison, NJ

Full-Time | In-Person | Rotating Saturdays Required

Compensation: $85,000 – $100,000 per year

ABOUT MADISON MEDICAL

Madison Medical is a physician-led, multidisciplinary practice built for the future of healthcare.

We operate with high clinical and operational standards. Our model relies on structured workflows, team collaboration, and technology-driven systems to deliver efficient, high-quality patient care.

AI and automation support documentation, coordination, and communication. Clinicians use these tools daily and validate outputs for accuracy and compliance.

POSITION SUMMARY

This is a full-time Physical Therapist role focused on delivering high-quality outpatient care in a multidisciplinary setting.

You will evaluate, treat, and guide patients through structured rehabilitation plans. You will work closely with physicians and other providers to support coordinated, outcome-driven care.

KEY RESPONSIBILITIES

Patient Evaluation & Treatment

• Perform initial evaluations and reassessments
• Develop individualized treatment plans
• Deliver manual therapy and therapeutic exercise programs
• Provide functional movement training and mobility work
• Educate patients on injury prevention and home programs
• Adjust plans based on measurable progress

Documentation & Compliance

• Complete accurate, timely EMR documentation
• Use AI-assisted documentation tools and validate for accuracy
• Maintain compliance with clinical and regulatory standards

Collaboration & Communication

• Coordinate care with physicians and providers
• Communicate patient progress clearly
• Maintain a professional, team-focused clinic environment

QUALIFICATIONS

Required

• Active New Jersey Physical Therapist license in good standing
• Current CPR/BLS certification
• 1–3 years of outpatient or orthopedic physical therapy experience
• Strong clinical reasoning and patient communication skills

Preferred

• Experience in a multidisciplinary medical setting
• Familiarity with EMR systems
• Comfort working within structured workflows

COMPENSATION & BENEFITS

Salary: $85,000 – $100,000 per year

Benefits include:

• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Tuition reimbursement
• Modern clinical environment

WORK LOCATION

Madison, NJ

In person

Full-time role with rotating Saturday coverage required

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Job Summary

The X-Ray Technician performs diagnostic imaging procedures while ensuring patient safety, comfort, and compliance with state, federal, and professional standards. This role supports daily imaging operations and maintains radiographic equipment.

Duties & Responsibilities

• Perform diagnostic X-ray imaging in accordance with established protocols and regulatory guidelines
• Prepare and position patients for imaging procedures
• Operate, maintain, and troubleshoot imaging equipment to ensure accuracy and safety
• Monitor patient condition and ensure physical and physiological comfort throughout procedures
• Identify imaging issues and recommend or perform procedure revisions as needed
• Coordinate daily imaging workflow and support efficient patient throughput
• Follow radiation safety and infection prevention guidelines
• Perform other duties as assigned

Required Skills & Experience

• 1–3 years of experience as an X-Ray Technician
• Proficiency with radiographic imaging equipment, including setup and maintenance
• Knowledge of current clinical imaging practices and healthcare technology trends
• Strong problem-solving, analytical, and organizational skills
• Excellent verbal and written communication skills

Education & Certifications

• Graduate of an accredited Radiography program
• New Jersey State Radiologic Technologist (RT) License
• ARRT Certification (Radiography)
• BLS Certification (current)

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job description

For our MIR and AMMEGA Customer Service team, we are currently looking for a

CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:

• Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
• Processing customer orders accurately and timely.
• Researching customer order history and reviewing inventory for availability.
• Maintaining and updating customer files.
• Following up on orders in progress and communicating order statuses with outside sales staff.
• Interacting extensively with vendors and customers.
• Performing product research through contact with our vendors.
• Obtaining pricing on purchases, generating and following up on quotes.
• Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
• Verifying accuracy of order when receiving vendor products.
• Allocating cost of inventory to orders.
• Transferring stock to other branches upon request.
• Contacting customers to collect invoices that are past due.

We are looking for you to have:

• Associate’s or Bachelor’s degree strongly preferred and/or at least four (4) years of previous experience.
• Experience with Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Leadership acumen.
• Positive team spirit.
• Entrepreneurial and customer focus.
• Learning agility.
• Ability to deliver what is promised.
• Drive for change and innovation.
• Ability to build relationships through collaboration.

What we offer you:

The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.

Other benefits include:

• Paid training.
• Medical, Dental, and Vision insurance.
• Life insurance.
• Employer-paid Short- and Long-Term Disability insurance.
• 401k with company match.
• Tuition reimbursement.
• Paid time off.

AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.

We are currently seeking a call center professional to join our growing team. The Team Leader will lead a group of call center agents and coach them to provide exceptional customer experiences for our patients. This is a full-time position, working on site Monday – Friday (and every other Saturday with one day off during the week).

The candidate we're looking for will have experience working in a healthcare related call center and managing standard call center metrics. In addition, we seek individuals who value servicing customers and are solutions oriented and positive influencers to their teams and colleagues.

Additional position details:

• Answers agent questions regarding, policies, procedures, best practices or difficult calls. Handles escalated patient calls and general complaints.
• Has experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met.
• Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
• Identifies operational issues and suggests potential solutions to direct report.
• Monitors and evaluates agent performance, provides learning or coaching opportunities, completes fact finding as needed and implements counseling/corrective action when appropriate
• Assist manager with hires, coaches and develops Call Center Agents to respond to patient questions
• Ensures agents understand and comply with all call center objectives, performance standards, and policies.
• Prepares reports and analyzes data to assist in determining call center goals.
• Works with other members of the leadership team and home office to support agents and maximize patient satisfaction.
• Maintains day to day call center operations (schedules, tasks. etc), and correspondence workflows.
• Issues written and oral instructions.
• Prepares and performs individual monthly feedback sessions and associates’ yearly reviews
• Ongoing analysis of procedures and calls to improve call handling and efficiencies.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Conducts/attends various meetings and communicates information directly to team members.
• Reviews timecards, attendance and schedules in accordance with attendance standards
• Ensures that all company practices and policies are adhered to.
• Willingness to work beyond scheduled hours when necessary to support team performance and meet operational demands.

Essential Qualifications

• Accountability
• Adaptability-Flexibility
• Communication
• Customer Focus
• Listening Skills
• Creativity/Innovation
• Problem Solving-Analysis
• Vision & Values
• Collaborative Process-Teamwork
• Dependability
• Knowledge, Skills & Abilities

Technical and Functional

• Ability to provide excellent customer experience, internally and externally
• Ability to handle multiple priorities and exceptional organizational skills
• Excellent verbal and written communication skills
• Must be detail oriented
• Ability to work successfully and collaboratively in a team environment
• Excellent leadership, facilitation and decision-making skills
• Strong problem-solving and analytical skills
• Strong technical proficiency, including experience with Contact Center Phone Softwares, CRMs, Microsoft Office/Excel etc.

Required Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and perform extensive close keyboard and PC work.
• Ability to walk, talk or hear.
• Occasionally required to stand and reach with hands and arms.

Working Environment

• Ability to meet deadlines and attendance standards.
• The noise level in the work environment is usually moderate.
• This classification will be required to sign a confidentiality agreement.

Experience, Education and Certifications Required

Experience Required

• Minimum of 3 years leadership experience preferably in the medical industry with customer service responsibility

Required Educational Level

• Bachelor’s Degree or equivalent work experience

Job Type:

Full-time

Benefits:

• 401(k) with match
• Dental insurance
• Health insurance
• Company Paid Life insurance
• Paid time off
• Vision insurance
• STD/LTD
• Critical Illness

Work Location: Must be able to reliably commute to the office M-F.