Information Technology Jobs in Pennsylvania

Who We Are

To meet an ever-expanding need for mental health and substance use disorder treatment services in the region, STR Behavioral Health Harrisburg, PA. The approach at our treatment centers is firmly rooted in individualized, person-centered care to help clients uncover the why behind their disorders and help them build foundational relationships that help answer the how in moving forward.

What We Offer

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• Multiple Health Plan Design Options Available
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

Position Profile

The Executive Director is responsible for financial, administrative, clinical, and legal (accreditation, licensing, compliance) aspects of the organizational and operational management which includes but is not limited to; public relations and marketing; sound management of all fiscal resources; supervision of existing program staff; development and management of information technology; and development of the strategic plan. The Executive Director must drive the organization to provide more and better services to clients in need, in accordance with the organizations mission statement and best clinical and business practices

Relationships and Contacts

Within the organization: Establish and maintain productive working relationships with peers and accounting team members throughout Steps to Recovery and affiliated facilities.

Outside the organization: Establish and maintain productive working relationships with third party vendors, as necessary.

Position Responsibilities

Organizational Development

1. Oversee and support current program staff and develop short- and long-term professional development plans
2. Oversee and support procedures including recruitment, approval, confidentiality, retention and discharge as appropriate.
3. In conjunction with the COO, develop a strategic plan that recognizes changing client needs; organizational strengths and weaknesses; the organization's mission, vision, and values; and the changing provider and reimbursement landscapes.

Financial Management and Administration

1. Ensure that Steps to Recovery is fiscally sound. Work with staff and COO to prepare and meet budgets. Establish rigorous accountability standard for budget tracking. Direct financial activities and makes decisions based on plans and policies. Assure compliance and accountability to regulatory bodies. Engage with COO and CFO in financial planning and diversification activities.
2. Maintain fiscal responsibility and report to the COO regularly
3. Implement the organization's Board-approved strategic plan and implement other Board plans in a timely way as they relate to programs, communication, and business development.
4. Ensure legal compliance and program and fiscal accountability.
5. Promote active and broad participation by partner organizations and volunteers.
6. Maintain a working knowledge of significant developments in Human Services, cultural organizations as well as drug and alcohol treatment and recovery.
7. Manage information technology to increase operational and clinical efficiency and effectiveness.

Program Development and Management

1. Oversee the current programs of the agency and working with staff to develop programs to achieve objectives of the strategic plan.
2. Identify and cultivate partner organizations locally, regionally, and nationally for mutual program benefit.
3. Maintain identified level of compliance with state licensing.
4. Maintain develop and maintain accreditation, quality process and accreditation level that is selected.
5. Develop and implement specific skills training for all level of staff.

Personnel

1. Develop and implement board approved personnel policies
2. Ensure proper hiring and termination procedures ensured by law and organizational policy
3. Direct supervision of managers and oversee all disciplinary actions
4. Provide adequate supervision and evaluation of all staff and volunteers
5. Encourage staff and volunteer development and education

Technology

1. Develop and implement a technology migration path designed to improve efficiency and effectiveness of services.
2. Assure technological compliance with HIPAA and other confidentiality requirements.
3. Implement technologies that support integration of the organization internally and externally; client integration with service providers; effective use of clinical staff time; effective use of administrative staff time.
4. Assure that the organization remains in compliance with all software licensing agreements.
5. Manage data as a corporate resource, both safe and accessible. Assure that corporate data is stored and housed appropriately, including backup, security, and accessibility.

Clinical Management

1. Establish clinical philosophy and direction for the organization.
2. Maintain awareness personally and organizationally of clinical trends, directions, and best practices including, among others, harm reduction, trauma informed care, and co-occurring disorder treatment.
3. Assure that all treatment provided is consistent with evidence-based practices.
4. Define, measure, and report clinical outcomes.
5. Establish and report on quality measures not encompassed by “outcomes”.
6. Manage clinical staff, assuring appropriate training and development.

Maintain compliance with all staffing standards (CARF, DDAP…), including client/clinician ratios, required qualifications, and required training

Qualifications

Education and Experience

Master’s level education in Social Work, Counseling, or similar field. Licensed in Clinical Social Work or Professional Counseling. Knowledge and understanding of the concepts of drug and alcohol addiction and recovery. A minimum of five years’ experience in senior level administrative management and professional background in drug and alcohol treatment and recovery.

Additional Experience

• Strong administrative and communication skills and demonstrated success in strategic planning, board development, donor cultivation and fundraising
• Demonstrated experience in oversight of accounting, budgeting and expertise in financial analysis
• Compliance with DDAP licensing standards and JCAH accreditation standards
• Proven ability to create and manage change, growth, and continuous improvement

STR Behavioral Health Harrisburg provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment STR Behavioral Health Lancaster reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”

*** No 3rd parties accepted

*** Must work onsite Pittsburg, PA

The Enterprise Architect would perform a crucial role in shaping the bank’s technology landscape by defining and governing enterprise-wide architecture standards, frameworks, and roadmaps. This role is strategic focused to ensure that technology investments are aligned with business strategy, regulatory requirements, and digital transformation goals across consumer, commercial, and corporate banking. The ideal candidate would bring in-depth expertise in enterprise architecture (full stack application design, development, implementation, and support with hybrid deployment approach (on-premises and cloud-native)), stakeholder engagement, and banking technology modernization that is critical for successful running, maintaining of secure and robust technology stack.

Key Responsibilities:

Develop and maintain enterprise architecture blueprints across applications, data, infrastructure, and security domains.

• Partner with leader to define and implement the enterprise architecture vision, strategy, and operating model tailored to banking business lines.
• Define framework for architecture standards for responsive design, accessibility, and cross-platform compatibility
• Align technology strategy with business capabilities, regulatory obligations, and operational priorities.
• Establish and Lead architecture governance processes, including review boards, standards enforcement, and solution alignment.
• Collaborate with business and IT leaders to evaluate and prioritize technology initiatives.
• Define reference architectures and reusable patterns for cloud, API, integration, and data platforms.
• Evaluate emerging technologies (e.g., biometrics, AI/ML, real-time payments) for strategic fit and innovation potential.
• Support modernization of legacy systems and migration to cloud/hybrid environments.
• Ensure architectural compliance with banking regulations (e.g., GLBA, FFIEC, SOX, BCBS 239).
• Mentor solution architects and technical leads across business units.

Required:

Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or related field.

• 10+ years of experience in full stack development and enterprise architecture, with at least 3 years of experience in enterprise architecture or solution architecture strategy in digital banking or fintech.
• Strong understanding of banking domains including core banking, lending, payments, digital channels, and risk.
• Expertise in architecture frameworks (e.g., TOGAF, Zachman) and modeling languages (e.g., ArchiMate, UML).
• Experience with cloud platforms (AWS, Azure, GCP), hybrid environments, and API ecosystems.
• Familiarity with enterprise architecture tools (e.g., LeanIX, Ardoq, MEGA, Sparx EA).

Preferred:

TOGAF, Azure Architect, AWS Architect or equivalent certification.

• Experience in digital transformation, cloud migration, or core banking modernization.
• Exposure to AI/ML applications, enterprise risk, cybersecurity, and data governance programs.
• Familiarity with agile and DevSecOps practices in regulated environments.

• Perform scheduled preventative maintenance and necessary repairs to automobiles, trucks (light and heavy), trailers, vans and forklifts.
• Disassembles and overhauls motors, transmissions, clutches, rear ends and electrical systems.
• Complete all necessary documents, including vehicle records.
• Manage ordering and inventory of parts.
• Will act as a mentor to the class I & II mechanics.

Shift and Schedule

• Monday through Friday
• 10:00am until 6:30pm or finished
• Flexibility to work overtime and weekends as needed

About You

We are looking for a self-motivated individual who enjoys working in a fast-paced environment.  You have great communication skills. You are a problem solver with technical aptitude and a willingness to keep learning. Please apply now if you are the person we’re searching for!

• Pay starting at $34.09 per hour. The employee will move to a higher rate of $35.83 per hour in the quarter after their 6 month anniversary
• Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

• High school diploma or general equivalency diploma (GED) preferred
• 1 year or more of mechanic experience on a fleet 
• Must be able to work on all types of vehicles (diesel trucks, electric and propane forklift, etc...)
• Lift, push, and pull a minimum of 50 pounds
• Able to supply your own set of tools to perform the job
• Willing and able to acquire the necessary certifications and licenses needed for the position within the first year of employment to include: ASE Heavy and Medium duty certification, DOT Commercial Driver’s License (CDL A), DOT brake and annual inspection certification, and A/C certification

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure: 
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to  in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.

• Perform scheduled preventative maintenance and necessary repairs to automobiles, trucks (light and heavy), trailers, vans and forklifts.
• Disassembles and overhauls motors, transmissions, clutches, rear ends and electrical systems.
• Complete all necessary documents, including vehicle records.
• Manage ordering and inventory of parts.
• Will act as a mentor to the class I & II mechanics.

Shift and Schedule

• Monday through Friday
• 10:00am until 6:30pm or finished
• Flexibility to work overtime and weekends as needed

About You

We are looking for a self-motivated individual who enjoys working in a fast-paced environment.  You have great communication skills. You are a problem solver with technical aptitude and a willingness to keep learning. Please apply now if you are the person we’re searching for!

• Pay starting at $34.09 per hour. The employee will move to a higher rate of $35.83 per hour in the quarter after their 6 month anniversary
• Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

• High school diploma or general equivalency diploma (GED) preferred
• 1 year or more of mechanic experience on a fleet 
• Must be able to work on all types of vehicles (diesel trucks, electric and propane forklift, etc...)
• Lift, push, and pull a minimum of 50 pounds
• Able to supply your own set of tools to perform the job
• Willing and able to acquire the necessary certifications and licenses needed for the position within the first year of employment to include: ASE Heavy and Medium duty certification, DOT Commercial Driver’s License (CDL A), DOT brake and annual inspection certification, and A/C certification

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure: 
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to  in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.

The Operations Director will provide strategic and operational leadership for Carbel, a leading warehousing and logistics provider specializing in fashion and apparel brands and part of the global Arvato organization. Arvato is a supply chain and services powerhouse supporting a diverse portfolio of clients across industries, including fashion, technology, and healthcare. These regional roles, one based on the West Coast (Ontario, CA) and another on the East Coast (Miami, FL or Easton, PA), will oversee end-to-end warehouse operations across assigned sites and are responsible for driving performance, scalability, and operational excellence within their respective regions. Bilingual English/Spanish fluency is required to effectively lead site teams and collaborate with regional stakeholders.

We are hiring two Directors of Operations, each partnering with local site leaders to manage multi-site operations across their region.

YOUR TASKS

• Manage P&Ls in a cost center environment
• Direct activities associated with daily operations and client requirements
• Lead the development and implementation of operating processes
• Lead and direct fulfillment and distribution operations
• Develop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound
• Hire, train, and evaluate supervisory and management staff
• Initiate and coordinate large projects (e.g., equipment justification and procurement, facility layout)
• Stay current on information technology affecting functional areas to increase productivity and/or decrease costs

YOUR PROFILE

• Strong analytical skills with excellent problem identification and resolution abilities
• Excellent verbal and written communication skills and strong interpersonal skills
• Ability to creatively develop solutions to meet operational challenges
• Organizational and planning skills, including prioritization and deadline management
• Ability to work in stressful situations and maintain composure
• Able to interact with all levels of employees, management, and external clients
• Self-starter and goal-oriented
• Bachelor’s degree or 10+ years of experience in a leadership role in a warehouse environment
• Experience with budget and business plan development
• Proven ability to develop innovative solutions for increased productivity
• Superior negotiation skills in both internal and external settings
• Masterful organizational, communication, and leadership skills demonstrated by previous professional success
• Strong working knowledge of data analysis and performance metrics using business management software
• Experience in fashion/apparel logistics, 3PL, or similar high-SKU environments strongly preferred
• Ability to function in a high-pressure, fast-moving environment
• Divided between office setting and operations environment
• Spanish fluency required

WE OFFER

• Medical and Life insurance.
• Paid Time Off, including paid holidays.
• Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance.

HCLTech is looking for a highly talented and self- motivated Project Manager FMV to join it in advancing the technological world through innovation and creativity.

Job Title: Project Manager – Fair Market Value Operations

Job ID: 85377

Position Type: Full-time

Location: Montgomery County, PA

Role/Responsibilities

• Weekly touchpoints with assigned Business Teams
• Collects necessary information from business stakeholders
• Facilitates meetings between Business Activity Owner (BAO) and other functions, as needed, with KPMG and/or customers
• Coordinates ‘Fair Market Value (FMV) Worksheet for External Vendors’ to identify personnel/material involved with the project
• Prepares FMVs in AXIA working closely with BAO, collects metadata and vendor information
• Uses FMV library/list of values to map analogs by line-items
• Confirms accuracy of data / information with BAO
• Works with Finance to review analogs for accuracy and fit
• Sends completed project to BAO within AXIA for certification and approval to route for review
• Responsibility of accuracy and FMV standards remains with BAO
• Updates AXIA with KPMG list of value files
• Facilitates Representation Letter signatures
• Maintains and measures FMV cycle time – BAO submission to final approval.
• Maintains “Internal Project Tracker” providing status of each project, project start date, expected completion, etc.
• Other:
• Assists with overall FMV process as needed
• Helps with FMV training
• Collects and reports on internal stakeholder feedback

Qualifications & Experience

Minimum Requirements

• Based upon Client specific business requirements, minimum of a Bachelor’s degree (B.A.) from four year college or university or equivalent combination of education and experience; minimum of one to five years of related experience (client relationship management and/or training). Fair Market Value experience preferred, but not required.

Desired Qualifications

• Language Skills
• Ability to read and comprehend simple instructions, short correspondence, memos, to write simple correspondence and to effectively present information in one-on-one and small group situations to customers, clients, and associates.
• Analytical Skills
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, to compute rate, ratio, and percent, and to draw and interpret graphs.
• Reasoning Ability
• Ability to apply common sense understanding to carry out instructions provided in written, oral or diagram form and to deal with problems involving several concrete variables in standardized situations.
• Computer Skills
• To perform this job successfully, an individual is required to have proficient level knowledge of Microsoft Office Products
• Other Skills and Abilities
• Strong presentation skills with the ability to facilitate successful knowledge transfer (verbal and written) to individuals and/or groups. Demonstrated interpersonal and influencing skills in order to interact with all levels of the organization.

Pay and Benefits

Pay Range Minimum: $65,000 per year

Pay Range Maximum: $70,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Job Overview 

Mondo Media Solutions (MMS) is seeking a highly skilled Audio Video Field Installation Engineer to join our team. We specialize in full-service installations of audio, video, Theatrical lighting, access control, and surveillance systems for commercial applications. Located in Philadelphia, PA, this role offers both full-time and contract opportunities. 

Responsibilities 

• Lead installations, maintenance, and troubleshooting of commercial audio/video systems, including conference rooms, access control, and security camera systems. 
• Install projection systems, wiring, termination A/V systems, loudspeakers, cameras, and displays. 
• Troubleshooting basic network routers and switches. 
• Engage in DSP programming, particularly with Q-SYS, 
• Install and Troubleshoot conference room setups and equipment. 
• Fabricate racks, pull and dress cables, and manage cable terminations. 
• Provide friendly customer service during installation and servicing tasks. 
• Updating onsite installation software throughout the day. 

Requirements 

• Minimum 5 years of experience as a commercial A/V installer. 
• Must be able to independently diagnose and repair onsite issues with networking, security cameras, distributed audio systems, and conference room systems.  
• Proficient in DSP programming, preferably with QSYS, Extron 
• Experienced in control systems, QSC QSYS systems, including coding and troubleshooting. 
• Familiar with using power tools like drills, saws, and rotary hammers.
• Obtain or pass OSHA 10 certification within 30 days and Obtain or pass OSHA 30 certification within 90 days  
• CTS certification within 90 days 
• Strong organizational skills, attention to detail, and the ability to manage multiple projects. 
• Excellent communication skills, both verbal and written. 
• Ability to safely lift up to 50 pounds work comfortably on ladders up to 12 feet, and lifts over 26 feet. 
• Proficiency in soldering and cable terminations, including XLR, TRS, RCA, and more. 
• Familiarity with Microsoft Office and various web-based portals. 
• Ability to fit into tight spaces and quickly learn new computer programs. 

Compensation & Benefits 

• Medical and Dental Benefits
• 401K 
• Company Vehicle Use 

Additional Information 

• Candidates must be detailed, organized, and have a proven track record of reliability. 
• Committed to the company's Mission, Vision, and Values. 
• Ability to identify and handle various cable types and connectors. 
• Experience with basic and advanced hand tools is essential. 

About Mondo Media Solutions 

Mondo Media Solutions specializes in custom audiovisual, IT, and security systems for businesses, schools, and government. From boardrooms and auditoriums to digital signage, we deliver reliable, scalable technology solutions with a commitment to integrity and customer satisfaction. 

The CCM Specialist will also be responsible for utilization management by conducting utilization review activities, population management, cross-system consultation, and treatment quality monitoring. As a member of the Children’s Complex Care team, you will have an opportunity to apply your understanding of behavioral health and your cultural competence to work collaboratively with CBH members, their caregivers, their supports, other professionals, and community partners to screen/assess, and develop individualized, family-anchored, comprehensive, and strength-based plans of care. The CCM Specialist must utilize clinical knowledge of best practices and evidence-based treatments to ensure CBH members receive timely access to quality, medically necessary behavioral health services.  When clinically indicated, CCM Specialists consult with CBH Physician and Psychologist Advisors to ensure the most effective treatment for the CBH member is being authorized.  

As a High-Fidelity Wraparound (HFW) Facilitator, the CCM Specialist assists members and their families in learning to accomplish goals they have identified by exploring the strengths and culture around each need they have. The CCM Specialist facilitates monthly interagency planning meetings to assist the member and their family  in planning around and working towards meeting their needs. The CCM Specialist will transfer their Wraparound skills to the member and their family, by teaching them to think outside of the box and use natural and community supports.  

Essential Functions: 

• Work directly with members, natural supports and providers in the community, including in members’ homes. 
• Facilitate care coordination. Using an inter-generational approach, with system partners to address social determinants, barriers to wellness, and other needs of members, including connection to appropriate community-based services. 
• Create and maintain a team of system partners and natural supports for each member and their family.
• Complete an effective Crisis Prevention Plan in collaboration with each assigned member and their team
• Be knowledgeable about behavioral health care services, system partners, service continuum and established medical necessity criteria and apply that knowledge in all work activities. 
• Attend up to 3 hours of group or individual skills-based coaching/supervision per week
• Complete Utilization Management activities including but not limited to: interagency meetings, social determinants interviews with members, treatment team meetings, case consultations, care coordination, provider meetings, reviews, treatment linkage, within established timeframes.  
• Authorize treatment when Medical Necessity Criteria is met.
• Consult with Physician Advisor, Psychologist Advisor and/or Clinical Leadership as clinically appropriate. 
• Generate denial letters based on physician reviews and in accordance with state regulations as needed.
• Demonstrate an understanding of Evidence-Based Practices (EBPs) and connect members to appropriate evidence-based treatment. 
• Collaborate with other CBH departments to ensure quality of care, promote placement of members in the most appropriate services and to facilitate consistent longitudinal care management.
• Document provider quality concerns in accordance with CBH policy/procedure.
• Use data to inform clinical decision-making. 
• Maintain documentation in CBH’s electronic system consistent with agency and industry standards.
• Respond to care coordination correspondence within 24-48 hours or sooner if necessary.
• Attend all meetings as assigned and actively prepare for and participate in supervision and clinical case consultations. 
• Ensure the highest quality of customer service when interacting with members, providers, and other stakeholders.
• Display commitment to member/family-driven care and principles of resiliency and recovery.
• Contribute to projects and other duties as assigned.

Team Specific Responsibilities:

• Facilitate monthly interagency HFW Planning Meetings (includes youth/family participation) for a caseload of approximately 10 members and their families. 
• Write, revise and distribute individualized Wraparound Plans and Discovery documents to member’s teams monthly. 
• Ensure that the principles and steps of the High - Fidelity Wraparound process are delivered with the highest possible fidelity.
• Provide evidence-based intensive care management interventions directly to members in the community.
• Maintain a care management caseload of approximately 10 members (or as otherwise directed).
• Facilitate care coordination with external entities including behavioral and physical health providers, Child Welfare, Juvenile Justice, School district of Philadelphia, and Targeted Case Management (TCM), as well as any other providers or systems involved with assigned members’ families.
• Address member/caregiver engagement in treatment by reporting or addressing any reported/observed quality concerns, resolving communication barriers between member (and/or caregiver) and providers, assisting member/caregiver with mediation issues/barriers, assisting with any clarification/prioritizing issues, increase positive collaboration with providers and other supports.
• Facilitate longitudinal care management of all assigned members. 
• Complete UM activities as assigned and within required timeframe
• Participate in and complete training and credentialing in the High-Fidelity Wrapround model of care management.
• Maintain a flexible schedule, which may include some evenings or occasional weekends, in order to accommodate the scheduling needs of assigned members and their families 

Position Requirements: 

• Education: Master’s degree in Social Work or related fieldClinical Licensure: Qualified candidates are required to obtain license within the first 18 months (1.5 years) of employment; PA Child Abuse Clearance required
• Required Licensure: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW)  
• Must obtain High - Fidelity Wraparound Facilitator credential within 1 year of hire. 
• Relevant Work Experience: Minimum of 3 years of direct clinical care experience working with adults, children, adolescents and/or their families in behavioral health settings and experience in assessment and treatment planning; and/or experience in a managed care setting.

Skills:

• Excellent clinical case conceptualization skills
• Meeting facilitation
• Proactive planning
• Customer service
• Familiar with medications
• Excellent verbal and written communication skills and ability to use them when communicating with internal and external stakeholders. 
• Excellent interpersonal and collaboration skills
• Conflict and crisis management
• Reliable, accountable, resourceful, curious, flexible, and creative
• Empathetic (Accepting/non-judgmental)
• Proficient in MS Office, especially with Excel, and able to type at least 40 words per minute
• Ability to work independently and as part of a team
• Excellent time management and prioritization skills and ability to multi-task
• Compliant with HIPAA regulations

Work Conditions (including travel, overtime required, physical requirements and occupational exposure): 

• Must be able to regularly travel within Philadelphia and surrounding counties.
• Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day.
• Ability to utilize computers and office equipment to complete daily work responsibilities.
• Regularly works inside in areas that are adequately lighted and ventilated.  Some fluctuation in temperature. No protective equipment routinely needed.
• Must be able to adapt to continuous changes/demands of the job.

Equal Employment Opportunity:   

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation: 

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. 
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at  

PI94dbea10d9e9-31181-39906059

• Interacts with co-workers, patients, their family/designated care partner(s), and other staff consistent with the values of Jefferson. Integrates Evidence-Based Practice, clinical expertise, patients, their family/designated care partner(s) preferences and cultural beliefs and values for delivery of optimal healthcare.
• Partners with patients, their family/designated care partner(s)) in identifying learning needs and priorities and provides education in ways that are useful, understandable, and affirming. Minimizes risk of harm to patients and others by following established nursing practices and protocols and individual performance.
• Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision making. Uses data to monitor the outcomes of care processes and uses improvement methods to design and test changes to continuously improve the quality and safety of patient care.
• Functions effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
• Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution. Demonstrates a commitment to learning and seeks opportunities for continued professional growth and development and acts in primary preceptor role to appropriate staff members
• Actively participates in hospital- and practice setting-based committees, including safety and quality improvement. Demonstrates willingness to give and receive feedback and integrates appropriate changes into practice.

• Specialized Diploma Graduate of an accredited school of nursing required

• Bachelor's Degree BSN or completion of BSN or appropriate advanced degree within 3 years of hire strongly preferred

• 1 year Previous experience as an RN in an acute care setting strongly preferred

• Patient-and Family-Centered Practice Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care and care planning.
• Cultural Awareness Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Effective Communication Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Appropriately and respectfully delegates to other team members.
• Patient Assessment and Care Knowledge of and ability to assess ailments and injuries of patients and implement a treatment plan.
• Patient and Designated Care Partner Education Knowledge of child and adult education techniques and the ability to elicit learning priorities and needs and educate patients and their designated care partners on the patient's condition, the treatment and medications suggested and given, and the next steps in the patient's recovery.
• Medication Administration and Prescription Knowledge of various medications used to treat patients, ability to apply this knowledge to the administration of medications and to the prescription of drugs for continuing treatment outside of the hospital.
• Discharge Planning Knowledge of the patient's post-discharge needs and the ability to partner with the patient and family/designated care partner(s) in developing a discharge plan and arranging for follow-up care.
• Assessment and Diagnosis Knowledge of various tools and techniques for patient assessment and nursing diagnosis or clinical judgement, ability to explore and analyze reasons behind symptoms and generate resolutions according to available drugs, facilities and techniques.
• Health Information Documentation Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.

• BLS - Basic Life Support - American Heart Association and
• RN - Licensed Registered Nurse_PA - State of Pennsylvania or
• RN - Licensed Registered Nurse_NJ - State of New Jersey

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
• Build relationships: Build belonging, empathy, and collaboration.
• Engage with grace: Assume positive intent and share your perspective thoughtfully.
• Create moments: Affirm and acknowledge the contributions and efforts of others.

• Do What's Right: Focus on how we work most effectively to get the best results.
• Prioritize What Matters: Clarify what's most critical and why.
• Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
• Act with integrity: Behave ethically and honestly in all interactions and business practices.

• Pursue Excellence: Focus on learning and growth.
• Look and Listen: Explore new ways of working and stay curious by learning from others.
• Innovate with Intent: Try new ideas that support organizational priorities.
• Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.

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The Business Data Analyst will play a critical role in supporting data-driven decision-making for core PMA business functions. This position is focused on extracting valuable insights from complex datasets, creating operational reports, and developing intuitive BI dashboards tailored to business needs. Working within an enterprise reporting structure, the analyst will perform on-demand data discovery, conduct trend analysis, and develop analytics tools that empower stakeholders with meaningful insights. By ensuring data accuracy, quality and relevance, this role will support data governance activities and continuous process improvements that align with strategic objectives.

Responsibilities:

Data Analysis & Business Insights
* Conduct in-depth data analysis to support strategic business initiatives.
* Perform trend analysis and develop predictive insights to help business teams identify patterns, risks, and opportunities.
* Respond to data discovery requests and operational reports development to support key business metrics and decision-making.
* Deploy best practices and make recommendations for improved understanding.
* Translate complex data findings into actionable recommendations, presenting insights in a clear and meaningful way for non-technical stakeholders.
Enterprise Reporting & BI Dashboard Development
* Work closely with business stakeholders to understand their reporting needs, providing insights that drive data-informed decisions.
* Design, develop, and maintain interactive BI dashboards tailored to answering critical business questions, providing real-time access to critical metrics and performance insights.
* Utilize enterprise BI tools to create data visualizations that enable easy exploration of data and insights.
* Partner with stakeholders to test and refine dashboards, ensuring they align with business requirements and enhance decision-making capabilities.
* Facilitate training and support for business users on BI dashboards and reporting tools, enabling self-service access to data insights.
Data Quality Support & Validation
* Collaborate with data governance and data engineering teams to ensure high data quality and integrity in enterprise reports and dashboards.
* Perform data validation and verification as part of report development to ensure data accuracy, consistency, and relevance for business users.
* Monitor data accuracy metrics and support data issue resolution, maintaining a high standard of data quality across reporting tools.
* Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

* 3+ years of experience in data, analytics, or business intelligence.
* Bachelor's degree in Information Management, Data Science, Computer Science, Mathematics, Statistics, Economics, Psychology or a related field.
* Proficient in SQL for data extraction and manipulation across various data sources.
* Strong analytical skills to interpret complex datasets and draw actionable insights.
* Experience with BI platforms like QlikSense or Power BI for data visualization and dashboard development.
* Familiar with advanced Excel functions for data manipulation and reporting.
* Understanding of statistical methods and trend analysis for identifying patterns and creating projections.
* Familiar with predictive modeling or basic machine learning concepts is a plus.
* Proficiency with scripting languages or tools (such as Python, R, or VBA) for process automation is a plus.
* Basic understanding of data integration, ETL processes, and data warehousing concepts.
* Skilled in presenting data in a way that tells a compelling story and drives informed decision-making.
* Strong interpersonal skills to work effectively with cross-functional teams in underwriting, finance, and IT.
* High level of precision in data analysis, ensuring reports and insights are accurate and free of errors.
* Analytical mindset to investigate data challenges, identify root causes, and develop efficient solutions.
* Ability to adapt to evolving data requirements and troubleshoot issues with minimal supervision.
* Strong organizational skills to balance multiple projects and meet reporting deadlines.
* Effective time management to handle ad hoc requests and prioritize tasks in a fast-paced environment.
* Open and motivated to learn new tools, methods, and data practices.