Information Technology Jobs in Pearland

Director of Engineering Operations - Data Center

About Our Client

Our client is a premier Houston-based colocation provider with a 20-year management track record of 100% uptime. Operating a 155,000+ square-foot, fully fault-tolerant facility—and currently expanding with a new 24MW build—our client serves enterprise clients across energy, healthcare, finance, government, and technology. The company’s leadership includes one of only three Accredited Tier Designers in Houston, and is recognized as a third-generation data center owner-operator known for delivering an unparalleled customer experience.

The Opportunity

We are seeking a Director of Operations to serve as the in-house technical authority on the UPS, power distribution, and emergency power systems that underpin 100% uptime. This role is purpose-built for an experienced critical power professional who has spent a career on the OEM and field service side of the business—commissioning, troubleshooting, and maintaining the very systems that keep mission-critical facilities running—and is ready to bring that depth of knowledge to an owner-operator environment.

You will be the go-to expert for all critical power infrastructure across our client’s Houston campus, working directly with a tenured operations team during a period of significant expansion. Your deep familiarity with UPS platforms, switchgear, transfer switches, and battery systems—combined with established OEM and vendor relationships—will be a force multiplier for the organization.

Key Responsibilities

• Serve as the primary technical resource for all UPS systems, including preventive maintenance, firmware management, diagnostics, module-level repair, and full system commissioning.
• Operate, monitor, and maintain critical electrical infrastructure including switchgear, automatic transfer switches (ATS), static transfer switches (STS), PDUs, RPPs, generators, and battery plants.
• Leverage deep OEM relationships and product knowledge (Schneider/APC, Eaton/MGE, Toshiba/Mitsubishi, Vertiv/Liebert, or similar) to optimize maintenance programs, warranty coverage, and parts sourcing.
• Perform root cause analysis on critical power system failures and develop corrective action plans to prevent recurrence and protect uptime commitments.
• Execute complex switching operations, load transfers, and system isolations following strict Method of Procedure (MOP) protocols and change management processes.
• Monitor and interpret data from Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) to identify trends, anomalies, and capacity risks.
• Support commissioning and acceptance testing of new critical power infrastructure associated with our client’s ongoing 24MW expansion, including factory witness testing and site acceptance.
• Manage vendor and contractor relationships for equipment servicing, warranty claims, emergency callouts, and capital improvement projects.
• Maintain detailed maintenance records, as-built documentation, battery test logs, and standard operating procedures (SOPs) for all critical power systems.
• Participate in a 24/7 on-call rotation and serve as a first responder for power-related facility alarms and emergency events.
• Ensure compliance with NFPA 70E, OSHA, NEC, and all applicable codes and safety standards.

Required Qualifications

• 15+ years of progressive experience in critical power systems, with a strong emphasis on UPS field service, commissioning, and maintenance.
• Extensive hands-on experience with UPS platforms from major OEMs such as Schneider Electric/APC, MGE, Eaton, Toshiba/Mitsubishi, Vertiv/Liebert, or equivalent manufacturers.
• Deep working knowledge of power distribution systems including switchgear, transformers, PDUs, RPPs, bus duct, and battery systems (VRLA, lithium-ion).
• Demonstrated experience with automatic transfer switches (ATS) and static transfer switches (STS), including testing, maintenance, and failure response.
• Proven ability to read, interpret, and redline single-line diagrams, schematics, and electrical drawings.
• Proficiency in switching operations, lockout/tagout (LOTO), and energized work procedures in compliance with NFPA 70E.
• Strong vendor and OEM relationship management skills with established networks in the critical power ecosystem.
• Excellent documentation habits and experience working within formal change management and MOP frameworks.

Strongly Preferred Qualifications

• Background spanning multiple critical power OEMs and/or manufacturer’s representative organizations, providing broad product knowledge across competing platforms.
• Prior experience in a data center, colocation, or mission-critical facility environment (owner-operator, hyperscale, or enterprise).
• Experience in field operations leadership, including scheduling, dispatching, and managing service delivery teams.
• Familiarity with generator paralleling systems, medium-voltage distribution, and utility interconnection.
• Relevant certifications such as Journeyman or Master Electrician license, NFPA 70E certification, OEM factory training certifications, or BICSI credentials.
• Electrical Engineering degree, Electrical Technology degree, or equivalent technical training (military technical training fully valued).
• Experience supporting commissioning, capacity expansion, or new-build critical infrastructure projects.
• Familiarity with BMS/EPMS platforms (Schneider EcoStruxure, Vertiv Trellis, or similar).
• U.S. military service with technical MOS/rating experience is a recognized asset.

Why our Client?

• Join a team backed by a 20-year, 100% uptime track record—one of the strongest in the industry.
• Work alongside a tenured leadership team that includes an Accredited Tier Designer from the Uptime Institute.
• Serve as the in-house critical power authority—your OEM and field service expertise will have direct, visible impact on operations.
• Play a hands-on role in a major 24MW expansion, gaining experience with next-generation data center power infrastructure.
• Be part of a third-generation owner-operator known for engineering excellence and an exceptional customer experience (85+ five-star Google reviews).
• Collaborative, high-trust culture where deep technical knowledge is valued, recognized, and rewarded.
• Competitive compensation, benefits, and long-term career growth within a rapidly scaling platform.

Work Environment

• On-site role based at our client’s Houston, Texas data center campus.
• Participation in a 24/7 on-call rotation is required.
• Must be able to lift up to 50 lbs, work on ladders, and operate in environments with elevated noise and temperature.
• Requires use of personal protective equipment (PPE) including arc-flash rated clothing when performing energized work.

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

Company Overview

Athlete Training and Health's mission is to provide accessible evidence-led training for youth, collegiate, professional and active adults. Through consistent evaluation and education we aim to instill training strategies that elevate our athletes’ performance to the highest level.

Athlete Training and Health is a private company that provides evidence-led training services for amateur and professional athletes for the purpose of optimizing sport performance. With four 25,000+ sq ft training facilities in multi-field sports parks, it is one of the leading sports performance training companies in Texas. A key component within Athlete Training and Health is the healthcare collaborative relationships with hospital systems to provide premier sports medicine and human performance services to athletes. ATH integrates its performance services with other healthcare professionals and develops improved evidence-based strategies for enhancing athletic performance.

Job Description

The Internship program is designed to teach participants how to organize, and be a part of the coaching staff – from operational tasks to hands-on coaching. Our primary goal is exposure to a performance process through a structured theoretical and practical based education approach accredited by our academic partner Auckland University Technology

- Sports Performance Research Institute of New Zealand, outlined on page 2.

Breakdown of Role

– Coaching (70-80%) – On training floor

– Administration (5-10%) - Assist in facility administration

– Training Strands Development (5-10%) – Assist in performance coach projects when requested

– Staff Education (10%) - Structured ATH-C internship education curriculum

Qualification and Experience:

Currently enrolled in an exercise science, sports science, kinesiology or health-related degree.

Bachelor's degree in exercise science, sports science, kinesiology or health-related field.

Volunteer coaching experience in any field.

Basic IT skills to use various administrative applications (i.e. Microsoft Office).

Personal Attributes:

Industrious and enthusiastic

High personal standards of health and fitness

Open to personal development and growth through lifelong learning initiatives

Goal-oriented and driven to succeed through adversity with a desire to work in a team environment

Personal Circumstances:

The successful candidate must be willing to work during peak coaching, including early morning, evening and some Saturdays.

The successful candidate must have authorization to work within the USA.

ATH Internship Curriculum Overview

Athlete Training and Health offers two forms of internship opportunities ATH Volunteer (ATH-V) Internship and ATH

Certified (ATH-C) Internship. Both are 12-week curriculums designed to provide hands-on practical coaching experience, supported by three educational monthly modules. Each consists of four weekly sub-sections focusing on both theoretical and practical application led by a coach within the training center. Each applicant will have the opportunity to choose what internship they wish to pursue:

Participants of the ATH-V internship are required to work 20-30 scheduled hours per week and can voluntarily avail of all educational modules and topics. Upon completion of the ATH-V internship, applicants can apply to complete the ATH-C internship in an unpaid capacity.

Participants of the ATH-C internship will be required to work a scheduled 30-40 hours per week with mandatory attendance required during module overviews, weekly topics and will be continually assessed on a competency-based model. Upon completion of the ATH-C internship successful applicants may apply to ATH partner University, Auckland University of Technology to avail of Postgraduate Masters Credit. Upon successful completion of the ATH-C internship applicants may be considered for available part time on or off site assistant performance coach positions or upcoming full time ATH-C Mentorship performance coach positions.

Module I - The Art of Coaching

The first module of the internship will increase the interns hands-on coaching experience. All interns will be exposed to different coaching environments and should effectively be able to assist performance coaches in every offering of the

Student and Forever ATHlete programs by the end of module 1. The learning emphasis will focus on upskilling coaches both practically and theoretically on warm ups, cool downs, progressions and regressions for plyometric, speed and strength exercises.

Module II - Enhancing Athletic Capabilities

The second module of the internship will increase the interns’ ability to assess, interpret and prescribe exercise in line with the ATH training philosophy for all aspects of the Student and Forever ATHlete program as it pertains to warm up, speed agility and quickness (SAQ) and strength related activities. As interns show increased proficiency in both their understanding of the curriculum and implementation in their coaching, they will have increased opportunities to lead more of the training sessions.

Module III - Developing a Professional Coaching Brand

The third module of the internship focuses on building the interns professional portfolio. Specific professional activities such as reviewing each intern’s resume and cover letters, facilitating off-site visits and guest speakers will help to

promote networking and industry exposure. The internship will conclude with a final reflective presentation on a topic of their choice approved by a senior coach to aid the intern's presentation and communication skills.

Job Types: Internship

Schedule:

8 hour shift

Weekend availability

Please email me at

Position Summary:

Perform broad support engineering functions for engineering group in assistance to project and product related taskings from Engineering Management for the thermal product line. Enable successful task completion to produce technical value from the company.

Applies knowledge and understanding of process, mechanical, electrical, and civil engineering to form documents, calculations, and drawings. Manages projects on multiple technologies, and contracts as required. Aids in procurement, document control and other technical administration functions. Develops new suppliers and supply philosophies for thermal products.

ESSENTIAL FUNCTIONS

• Aids in growth of company with a focus on wastewater business line technical services, ranging from Biosolids treatment to conveyance and disposal management.
• Engages clients in meaningful discussions about their most critical issues and translates those discussions into opportunities to deliver complete Project solutions. Captures technical notes.
• Actively participate in pursuit decisions, and in proposal and pricing development.
• Engage and develop relationships with key Industry partners including Vendors, Contractors and Licensing agreements that can help advance position in the marketplace.
• Responsible for collecting all regulatory required data, compiling regulatory reports, maintaining files of analysis results and regulatory reports and coordinating research.
• Manage the technical aspect of projects through the engineering process by assigning work, controlling standards, and evaluating results while controlling engineering costs. Reporting on any variations to management.
• Assist in developing Vendor document requirements, Equipment submittals, Drawing Packages, O&M Manuals.
• Works in close collaboration with the Engineering Team and Product Manager.
• Troubleshoots and/or reviews wastewater treatment processes and facility designs; evaluates process technologies; performs initial data gathering, analysis of the existing systems, initial process design.
• Develops and maintains new procurement philosophy for the thermal product line.
• Develops alternative suppliers for industrial equipment.
• Aids in process hazard assessments, safety in designs.
• Aids in generating new ideas for product improvement, reliability, and cost reduction.
• Forming, maintaining, and improving standard designs of technologies for repeatability
• Aids in management of change planning.
• Responsible for managing documents in the document control process.
• Develop and provide ISA data sheets, engineering descriptions, preliminary/final engineering designs, and recommendations for process upgrades.
• Work across teams that provide solutions to client’s needs.
• Performs any other duties related to Technical/Engineering as directed by the Senior Project Engineer or Director of Engineering.
• Assists in application design
• Tracks changes of design (manages change) on project documents such as P&ID, PFD, Mechanical Design Drawings, Electrical Design drawings.
• Assigns and tracks work required for project execution to a wide range of professionals (Mechanical Design, Electrical Design, Outside Vendors)

Minimum Requirements:

• BS Mechanical, Civil, or Chemical Engineering degree preferred, others suitable with commensurate experience.
• 7+ years of experience working with water and/or wastewater treatment plants and equipment
• Excellent proficiency to read, write, and understand the English language.
• Climb stairs and ladders, comfortable working at heights.
• Travel up to 25%, potential.
• >2 years of experience in working and interacting with customers and vendors.
• >2 years of experience in developing budgets, schedules, plans, and forecasts.
• Skilled in MS Excel, MS Word, MS Project, MS PowerPoint, and AutoCAD products.

Desired Skills:

• Knowledge of Engineering Document Control standards
• Experience with use of management of change controls for engineering documentation
• 5+ years’ experience in Project Management for Industrial Equipment
• 5+ years forming process engineering documents such as P&IDs, Equipment Datasheets, Functional Descriptions, Submittals and Project Schedules, Document Indexes etc.
• Experience in speaking effectively before groups of customers or employees of an organization.
• Experience defining problems, collecting data, establishing facts, and drawing valid conclusions.
• Experience in Supply Chain, Supplier evaluation, Negotiation, and supplier accountability
• Experience using Smart Sheets

Director of Critical Power - Data Center

About Our Client

Our client is a premier Houston-based colocation provider with a 20-year management track record of 100% uptime. Operating a 155,000+ square-foot, fully fault-tolerant facility—and currently expanding with a new 24MW build—our client serves enterprise clients across energy, healthcare, finance, government, and technology. The company’s leadership includes one of only three Accredited Tier Designers in Houston, and is recognized as a third-generation data center owner-operator known for delivering an unparalleled customer experience.

The Opportunity

We are seeking a Director of Critical Power to serve as the in-house technical authority on the UPS, power distribution, and emergency power systems that underpin 100% uptime. This role is purpose-built for an experienced critical power professional who has spent a career on the OEM and field service side of the business—commissioning, troubleshooting, and maintaining the very systems that keep mission-critical facilities running—and is ready to bring that depth of knowledge to an owner-operator environment.

You will be the go-to expert for all critical power infrastructure across our client’s Houston campus, working directly with a tenured operations team during a period of significant expansion. Your deep familiarity with UPS platforms, switchgear, transfer switches, and battery systems—combined with established OEM and vendor relationships—will be a force multiplier for the organization.

Key Responsibilities

• Serve as the primary technical resource for all UPS systems, including preventive maintenance, firmware management, diagnostics, module-level repair, and full system commissioning.
• Operate, monitor, and maintain critical electrical infrastructure including switchgear, automatic transfer switches (ATS), static transfer switches (STS), PDUs, RPPs, generators, and battery plants.
• Leverage deep OEM relationships and product knowledge (Schneider/APC, Eaton/MGE, Toshiba/Mitsubishi, Vertiv/Liebert, or similar) to optimize maintenance programs, warranty coverage, and parts sourcing.
• Perform root cause analysis on critical power system failures and develop corrective action plans to prevent recurrence and protect uptime commitments.
• Execute complex switching operations, load transfers, and system isolations following strict Method of Procedure (MOP) protocols and change management processes.
• Monitor and interpret data from Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) to identify trends, anomalies, and capacity risks.
• Support commissioning and acceptance testing of new critical power infrastructure associated with our client’s ongoing 24MW expansion, including factory witness testing and site acceptance.
• Manage vendor and contractor relationships for equipment servicing, warranty claims, emergency callouts, and capital improvement projects.
• Maintain detailed maintenance records, as-built documentation, battery test logs, and standard operating procedures (SOPs) for all critical power systems.
• Participate in a 24/7 on-call rotation and serve as a first responder for power-related facility alarms and emergency events.
• Ensure compliance with NFPA 70E, OSHA, NEC, and all applicable codes and safety standards.

Required Qualifications

• 15+ years of progressive experience in critical power systems, with a strong emphasis on UPS field service, commissioning, and maintenance.
• Extensive hands-on experience with UPS platforms from major OEMs such as Schneider Electric/APC, MGE, Eaton, Toshiba/Mitsubishi, Vertiv/Liebert, or equivalent manufacturers.
• Deep working knowledge of power distribution systems including switchgear, transformers, PDUs, RPPs, bus duct, and battery systems (VRLA, lithium-ion).
• Demonstrated experience with automatic transfer switches (ATS) and static transfer switches (STS), including testing, maintenance, and failure response.
• Proven ability to read, interpret, and redline single-line diagrams, schematics, and electrical drawings.
• Proficiency in switching operations, lockout/tagout (LOTO), and energized work procedures in compliance with NFPA 70E.
• Strong vendor and OEM relationship management skills with established networks in the critical power ecosystem.
• Excellent documentation habits and experience working within formal change management and MOP frameworks.

Strongly Preferred Qualifications

• Background spanning multiple critical power OEMs and/or manufacturer’s representative organizations, providing broad product knowledge across competing platforms.
• Prior experience in a data center, colocation, or mission-critical facility environment (owner-operator, hyperscale, or enterprise).
• Experience in field operations leadership, including scheduling, dispatching, and managing service delivery teams.
• Familiarity with generator paralleling systems, medium-voltage distribution, and utility interconnection.
• Relevant certifications such as Journeyman or Master Electrician license, NFPA 70E certification, OEM factory training certifications, or BICSI credentials.
• Electrical Engineering degree, Electrical Technology degree, or equivalent technical training (military technical training fully valued).
• Experience supporting commissioning, capacity expansion, or new-build critical infrastructure projects.
• Familiarity with BMS/EPMS platforms (Schneider EcoStruxure, Vertiv Trellis, or similar).
• U.S. military service with technical MOS/rating experience is a recognized asset.

Why our Client?

• Join a team backed by a 20-year, 100% uptime track record—one of the strongest in the industry.
• Work alongside a tenured leadership team that includes an Accredited Tier Designer from the Uptime Institute.
• Serve as the in-house critical power authority—your OEM and field service expertise will have direct, visible impact on operations.
• Play a hands-on role in a major 24MW expansion, gaining experience with next-generation data center power infrastructure.
• Be part of a third-generation owner-operator known for engineering excellence and an exceptional customer experience (85+ five-star Google reviews).
• Collaborative, high-trust culture where deep technical knowledge is valued, recognized, and rewarded.
• Competitive compensation, benefits, and long-term career growth within a rapidly scaling platform.

Work Environment

• On-site role based at our client’s Houston, Texas data center campus.
• Participation in a 24/7 on-call rotation is required.
• Must be able to lift up to 50 lbs, work on ladders, and operate in environments with elevated noise and temperature.
• Requires use of personal protective equipment (PPE) including arc-flash rated clothing when performing energized work.

The Virtual Design and Construction (VDC) manager is a fast-paced position overseeing the planning and coordination of a variety of projects. The VDC Manager will lead all aspects of Harvey Cleary’s VDC construction initiatives across the company, ensuring projects are taken from the design phase and digitally modeled to solve coordination issues before the start of field installation.

This role will function as a subject matter expert for VDC processes and technology innovation platforms, ensuring that building Information modeling (BIM) coordination is utilized throughout the Harvey Cleary organization. This individual embodies Harvey Cleary’s values of integrity, quality, and innovation in their work and interactions with team members and project stakeholders. The VDC Manager will report to the Director of Technology while supporting various operations teams in the successful VDC delivery of projects.

Supervisory Responsibilities

• In collaboration with the Director of Technology, recruit, interview, hire, and train new staff in the VDC department.
• Oversee the daily workflow of the department.
• Provide constructive and timely performance evaluations of VDC team members.

Duties and Responsibilities

• Manage deployment of VDC initiatives and VDC technology platforms.
• Train, educate, and mentor VDC engineers as well as project staff on current BIM/VDC processes and services.
• Lead in the compliance, development, and refinement of the Harvey Cleary BIM Execution Plan (BEP) and adhere to the Harvey Cleary BIM standards and refinement of future iterations.
• Create Building Information Models (BIM) of varying Levels of Development (LOD) and dimensions (3/4/5/6D) to meet project requirements.
• Identify, champion, and implement innovative improvements in model-based processes and technologies that improve project delivery.
• Perform clash detection of federated models and lead coordination efforts with project teams, clients, consultants, subcontractors, manufacturers, etc.
• Create 4D and physical models to inform construction planning, site logistics, constructability reviews, lift plans, safety, quality control/assurance, etc.
• Support preconstruction teams in the development of 3D quantity takeoffs.
• Provide technical expertise to assist business development and marketing teams in pursuit efforts, including interview preparation and assistance with site logistics, physical models and 4D site logistics models.
• Participate in weekly team meetings to review the BIM coordination process, as needed, in collaboration with project teams.
• Collaborate with project teams to ensure the VDC team is producing construction documents that are efficient, accurate, and appropriate for the team’s use in their coordination efforts.
• Mentor and guide the VDC department staff to further the value of the department and it’s day to day responsibilities.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in architecture, engineering, construction management, or a related field, or equivalent training/experience.
• 5+ years AEC industry experience in VDC role, preferably in the construction industry.
• Strong knowledge of MEP industry, CAD modeling, construction scheduling, and time managment
• Proven leadership qualities from previous project roles.
• Excellent written and oral communication skills and ability to interact effectively with all levels of employees.
• Must be a motivated self-starter and the ability to handle multiple tasks.
• Ability to function as BIM/VDC project manager on assigned projects.
• Ability to develop and implement BIM/VDC processes on assigned projects.
• Ability to implement BIM/VDC field construction processes.
• Ability to manage multiple projects and priorities simultaneously.
• Ability to work well both in a team environment and on individual assignments.
• Ability to work with autonomy, think critically, and use professional judgment.
• Proficiency with modeling, CAD, and coordination software’s (Revit, Navisworks, AutoCAD, SketchUp, Procore, etc.).
• Proven experience leading BIM coordination meetings with a variety of stakeholders.
• Proficiency reading and interpreting construction drawings, specifications, and schedules.
• Proficiency with Microsoft 365 and various video conferencing platforms (Teams, Zoom, Webex, etc.).

Physical Requirements

• Prolonged periods of sitting and working on a computer.
• Willingness to communicate.
• May be required to lift, carry, and move up to 15 lbs.

Prospective employees must be able to pass a criminal background check and random drug screens.

Caroline Lending LLC is seeking an Operations Coordinator to join our growing team in Houston. This role is ideal for a highly organized, tech-savvy individual who enjoys working in a fast-paced, digital environment where accuracy, problem-solving, and initiative are valued every day.

Caroline Lending is a direct commercial real estate lender originating construction and land development loans in 17 states. We’re not brokers—we’re operators. Every loan, property, and borrower is managed through in-house data systems and digital workflows. Our environment is collaborative, transparent, and powered by technology.

What You’ll Do

• Manage and update in-house data systems (FileMaker Pro, Excel, and proprietary tools).
• Track and document details of active loans, insurance policies, and construction projects.
• Communicate with borrowers, vendors, and internal teams through Outlook and other digital platforms.
• Coordinate and verify documents across multiple parties to ensure accuracy and compliance.
• Assist with expense tracking, project monitoring, and operational reporting.
• Learn new processes quickly and continuously improve them.

What We’re Looking For

• Proficiency with Microsoft Excel, Word, and Outlook (intermediate to advanced level).
• Comfort working in database environments (FileMaker experience a plus).
• Detail-oriented mindset with strong organizational and problem-solving skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Excellent written and verbal communication skills.
• Strong sense of ownership and intellectual curiosity—someone who enjoys figuring things out.

About the Environment

We operate in a bright, open office at Greenway Plaza with a collaborative, results-driven culture. We invest heavily in technology and training, and we value intelligence and initiative over credentials or titles. If you thrive on learning and enjoy making systems run more efficiently, you’ll fit right in here.

Why You’ll Love Working Here

• High-tech tools and a flat, collaborative structure.
• Competitive compensation with room to grow.
• Real responsibility from day one—your work directly impacts our lending operations.
• An energetic, modern environment where people take pride in precision and performance.

Application Note

Local Houston applicants only, please. This is an in-office position located at Greenway Plaza.

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Southern Glazer’s offers a competitive compensation package with a salary of $44000 / year plus incentives and auto allowance/reimbursement. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.

The Sales Consultant represents Southern Glazer’s in the market as a member of the Southern Glazer’s family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Sales Consultant’s primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the SGWS organization. 

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• Analyze data and insights to increase sales, grow customer business, and better achieve objectives
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
• Prioritize sales activities to achieve objectives based on each customer business growth plan
• Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
• Maintain deep knowledge of SGWS products and correctly present and position them in each account
• Propose selling solutions to each customer and win the sale using consultative selling skills

• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Adapt the selling approach based on each customer’s buying styles and individual business needs
• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• Document and maintain account- and customer-specific information in CRM (Proof)
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

• 21 years or older
• Able to analyze and understand data and information
• Able to leverage SGWS technology to perform duties and responsibilities
• Able to build and structure customer presentations and product proposals
• Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
• Able to consistently achieve results, even under tough circumstances
• Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
• Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
• Able to be nimble in ambiguity; be open to change; embrace innovative ideas
• Must possess a reliable vehicle, a valid driver’s license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements.
• High School Diploma or GED required
• Able to travel as needed

• Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• Physical demands with activity or condition for a considerable amount of time include driving throughout the day with segments up to 2 hours
• May require lifting/lowering, pushing, carrying, or pulling up to 48lbs

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%

Position Overview: Patient Experience Advisor

As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.

In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.

Job Responsibilities include:

• Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.

• Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.

• Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.

• Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.

• Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.

• Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.

• Coordinate and present regular client performance reviews in partnership with the Managing Director.

• Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.

• Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.

• Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.

• Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.

• Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.

• Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.

• Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.

• Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.

• Travel: Willingness to travel up to 25% for client engagements.

• Bachelor's degree required.

To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

• Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

• Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

• Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

• Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

• CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

• Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

• Minimum1 year of experiencein prospecting and pipeline generation

• Proficiency inCRM systems(Salesforce and preferred)

• Experience withEnterprise accountsandSaaS salesis a plus

• Background inhealthcare,inside sales, orclient-facing rolesis advantageous

• Experience working with or for a Health Plan would be a strong plus

• Strongwritten and verbal communicationskills

• Self-starter with excellenttime managementandcollaborationskills

• Ability tomultitaskand thrive in a quota-driven environment

• Bachelor's degree preferred

• 10% or less travel

Why Join Us?

• Be part of a mission-driven company improving healthcare experiences nationwide

• Work with cutting-edge technology and industry-leading data

• Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/