Information Technology Jobs in Pasadena Texas Flexible

1,117 positions found — Page 3

Attorney
Salary not disclosed
Pasadena, Texas 4 days ago

Litchfield Cavo LLP is a vibrant and growing nation-wide litigation defense law firm that strives to provide its employees with a supportive environment in which to develop and advance and opportunities to develop and advance. While growing from 16 attorneys in 2 offices to 250 attorneys in 23 offices across the country, Litchfield Cavo has maintained its commitment to excellence in both the attorneys and staff it attracts and the services it delivers. We provide all of our employees the tools they need to feel confident when contributing ideas, asking questions, and performing at the highest level.

Litchfield Cavo offers a competitive compensation plan and an excellent benefits package in a collegial and supportive work environment that provides substantial opportunities for professional development.

The salary range of $100K to $180K is commensurate with and depends on the candidate's experience.

OPPORTUNITY | Associate Attorney

Our Pasadena, CA office seeks a highly motivated, diligent Associate Attorney. All levels of experience will be considered, including newly admitted attorneys. Must be licensed to practice in California courts.

Associates will handle defense litigation matters involving property claims, homeowner association disputes, premises liability, products liability, personal injury, and professional liability matters.

RESPONSIBILITIES

Experienced attorneys' responsibilities include handling a caseload involving substantial litigation defense and may include a variety of practice areas such as general liability, premises liability, construction defect, and possibly professional executive and D&O.

Our Firm provides an experienced support staff, current technology, ongoing training, and full-time IT and marketing departments.

Litchfield Cavo LLP supports and encourages workforce diversity. We are an equal opportunity employer and provide equal opportunity to qualified individuals regardless of race, color, religion, national origin, age, gender, gender identity or expression, marital status, sexual orientation, ancestry, physical or mental disability, veteran status or any other legally protected class in accordance with all applicable laws.

Not Specified
Field Service Technician
✦ New
Salary not disclosed
Pasadena, Texas 1 day ago

Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works' customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.

Job Summary

We are seeking a skilled and customer-focused Field Service Mechanic to join our team. This position reports to the Service Supervisor and involves servicing heavy equipment in assigned territories and occasionally assisting in other areas. The role plays a key part in maintaining customer satisfaction and supporting repeat business through quality service and support.

Key Responsibilities

- Plan work and travel schedules with the Service Supervisor, prioritizing customer needs.

- Diagnose and repair mechanical issues, replace defective parts, and install new assemblies.

- Perform inspections and operational tests on equipment during delivery and after repairs.

- Maintain accurate records of service calls, parts used, travel time, and mileage for billing.

- Build strong customer relationships through routine visits, training, and responsive service.

- Promote company image by maintaining a clean and professional appearance and service vehicle.

- Train new service personnel and lead teams on large-scale repairs or assembly projects.

Qualifications:

-Incumbent must have a valid driver's license and a good driving record, since employee will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.

-Willingness to travel and work independently in the field.Incumbents will be required on occasion to stay overnight at out-of-town locations.

- Extensive experience as a general mechanic, with additional skills in welding and hydraulics.

- Ability to read and interpret blueprints, wiring diagrams, and technical manuals.

- Strong problem-solving skills and mechanical ingenuity.

-Excellent verbal and written communication skills.

-Basic computer skills required.

-This job requires stooping, bending, climbing, and the capability of lifting up to 50 pounds.

Education and Experience:

  • Some vocational or formal schooling in hydraulics and diesel engine repair.
  • Three years on the job experience in diesel mechanics and hydraulics. Schooling in these fields could substitute for some of the job experience.
  • While it is not a requirement that the FSM pass the AWSD14 Welding Test, the incumbent is required to pass the tacker test. The FSM is encouraged to practice and improve welding skills to pass the AWSD14 Welding Test to be considered for future promotions.

Benefits:

  • Medical/Prescription
  • Dental
  • Vision
  • Vacation
  • 10 Holidays
  • 401K
  • Life Insurance
Not Specified
Manufacturing Engineering Intern
✦ New
🏢 Millar
Salary not disclosed
Pearland, TX 1 day ago

Come be a part of a dynamic team that is helping to make the improbable possible through innovation, customer relationships and support of our novel catheter-based, pressure sensing and telemetry technology, which is utilized worldwide in medical research, diagnostics and clinical treatment.


Millar works directly with customers and business partners to help push medical discovery to the next level. From mouse to man, our company plays an important role in medical discovery at every level. Join Millar during an exciting period of growth, as we take the opportunity to expand our clinical and research markets and leave a lasting impact on the medical community.


Job Summary


The Manufacturing Engineer Intern position is a full-time opportunity for an engineer student to gain practical experience in development, improvement, and maintenance of manufacturing processes, documentation, validations, and production readiness activities. This role assists in participating in engineering projects, preparing technical documents, coordinating cross‑functional tasks, troubleshooting process issues, and ensuring manufacturing operations meet quality, safety, and efficiency standards. The position is ideal for a student or early‑career engineer looking to gain experience in process engineering, validations, projects, and continuous improvement.


This role is an in-person position and will require the ability to travel to and from Pearland, TX. 


Responsibilities & Duties


  • Work closely with Production, Quality, R&D, Supply Chain, and EH&S teams to support operations.
  • Participate in engineering projects related to troubleshooting, process improvements, cost reduction, manufacturing scalability, and quality enhancement.
  • Help prepare project plans, timelines, and status updates.
  • Track action items, risks, issues, and opportunities within assigned projects.
  • Participate in problem‑solving activities using tools such as 5 Why, Fishbone, FMEA, and CAPA.
  • Assist with the development, documentation, and optimization of manufacturing processes.
  • Perform time studies, process mapping, and workflow evaluations.
  • Maintain and update work instructions, SOPs, and process documentation.
  • Support equipment and process validations, including IQ/OQ/PQ activities.
  • Assist in implementing verification and validation plans for new or updated equipment.
  • Identify opportunities to reduce scrap, improve efficiency, and increase process capability.
  • Support 5S, Lean Manufacturing, and standard work initiatives within the production environment.


Education/Experience


  • Student classified as a Junior or Senior working towards a BS or MS degree in an Engineering discipline.
  • Mechanical design experience from academic projects or previous internship a plus.
  • SolidWorks experience a plus.
  • 3D printing experience a plus.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Demonstrated ability to multitask and work in a fast–paced setting.
  • Strong problem-solving, communication, interpersonal, and analytical skills.
internship
Bolting Technician
Salary not disclosed
Pasadena, TX 3 days ago

Overview

Taurus Industrial Group’s Specialty Services division is seeking skilled and motivated Field Services Technicians to join our growing team. We provide advanced industrial solutions across power generation, petrochemical, refining, and manufacturing sectors. Our technicians are trusted partners to our clients, delivering precision work in bolting, torquing, machining, induction heating, line-stop, and related specialty field services.

If you are a hands-on professional with technical acumen, a safety-first mindset, and the ability to thrive in challenging field environments, we want to hear from you.


Key Responsibilities

  • Perform on-site bolting, torquing, tensioning, and induction heating services on critical equipment.
  • Support field machining, hot tapping, and line-stop operations as needed.
  • Install, operate, troubleshoot, and maintain specialized tools and OEM induction equipment.
  • Ensure all work adheres to safety, quality, and compliance standards.
  • Interpret technical drawings, job packages, and client specifications.
  • Collaborate with project managers, supervisors, and customer representatives to ensure timely, accurate, and efficient service delivery.
  • Maintain, calibrate, and prepare rental and company-owned specialty equipment.
  • Travel extensively to client facilities across regional and national assignments.


Recommended Qualifications & Requirements

  • Experience: Minimum 3–5 years in industrial services, mechanical maintenance, or specialty field service roles (power plants, refineries, petrochemical, or heavy industry preferred).
  • Certifications/Training:
  • NCCER, OSHA, or equivalent field qualifications (preferred).
  • OEM training on induction heating or bolting/tensioning equipment (a plus).
  • Technical Skills:
  • Proficient in hydraulic, pneumatic, and electronic tool operation.
  • Familiarity with torque/tension charts, machining tolerances, and mechanical fit-up.
  • Physical Requirements:
  • Ability to lift to 50 lbs, work at heights, and endure confined space conditions.
  • Willingness to work extended shifts, nights, weekends, and travel on short notice.
  • Soft Skills:
  • Strong commitment to safety and quality.
  • Clear communication and problem-solving skills.
  • Team-oriented with the ability to adapt to dynamic field environments.


Why Join Taurus Industrial Group?

  • Competitive pay with overtime opportunities.
  • Comprehensive benefits: health, dental, vision, 401(k), PTO.
  • Professional training and advancement opportunities.
  • Exposure to cutting-edge specialty service technologies and OEM equipment.
  • Be part of a growing, innovative company that values technical excellence and field expertise.


Locations: Nationwide travel, with primary needs in Texas, Gulf Coast, Northeast, Midwest, and Western U.S.

BE SURE TO APPLY ON OUR WEBSITE:

Not Specified
Service Desk Engineer - KATDC5764755
Salary not disclosed
Pasadena, TX 3 days ago

Job Description

  • Identifying logging and resolving IT incidents to restore normal service as quickly as possible This includes troubleshooting issues providing workarounds as escalating complex problems to the appropriate teams
  • Handling requests for services like new software installations password resets or access to resources
  • Providing guidance and support to users on various IT related topics including software usage hardware troubleshooting and security best practices Contributing to and maintaining a knowledge base to help users resolve issues independently and to improve the efficiency of the service desk
  • Effectively communicating with users to understand their needs provide updates on their requests and ensure a positive customer experience 8-10 years in Service Desk Management

Skills

Mandatory Skills: ServiceDesk

Not Specified
Lead Data Scientist (Hybrid)
Salary not disclosed

*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

  • Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

  • Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

  • Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

  • Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

  • Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

  • Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

  • Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

  • Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

  • Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

  • A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

  • At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

  • Experience building and deploying production solutions

  • Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

  • 2+ years of experience in Insurance, actuarial, or a related field

  • Proficiency in programming languages such as Python

  • Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

  • Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

  • Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

  • Excellent problem-solving skills and the ability to think critically and analytically.

  • Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

  • Demonstrated ability to manage multiple projects and prioritize tasks effectively.

  • A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

  • Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

  • Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

  • Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

  • Knowledge of data governance and data privacy regulations.

  • Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$111,300.00 - $207,800.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Data Science Sr Analyst (Hybrid)
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 2 days ago

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

  • Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

  • Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

  • Monitor model performance, data drift, and operational KPIs.

  • Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

  • Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

  • Transform structured, semi-structured, and unstructured data into actionable features and insights.

  • Perform exploratory analysis and visualization to identify operational improvement opportunities.

  • Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

  • Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

  • Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

  • Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

  • Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

  • Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

  • Experience building operationalized data science solutions (not just prototypes).

  • Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

  • Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

  • Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

  • 2+ years of hands-on experience in data science, applied AI, or machine learning.

  • Experience supporting AI solutions in operational or production environments.

  • Familiarity with MLOps practices, model governance frameworks, and automation tooling.

  • Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Systems Analyst (Hybrid)
Salary not disclosed
Lansing, Hybrid 4 days ago
Title: Systems Analyst VI – IT Technical Support Transition & Knowledge Transfer Manager Location: Lansing, MI (2-days onsite, 3-days remote Hybrid Schedule) Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates This position will function as the IT Technical Support Transition and Knowledge Transfer Manager to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas.

This role will help define, schedule, control, and adjust all IT transition tasks of the project.

This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Not Specified
Sr Tech Business Analyst - Digital Products (Houston, TX _ Hybrid) W2 _ USC/GC
✦ New
Salary not disclosed
Job Title: Senior Technical Business Analyst – Digital Products (Contract)
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
  • Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
  • Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
  • Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
  • Provide sprint summaries and milestone updates to business and technical stakeholders
  • Coordinate with business users to manage testing, feedback cycles, and feature rollouts
Scrum Master Responsibilities
  • Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Remove blockers and support the team to maintain delivery momentum
  • Monitor team velocity, sprint health, and workflow improvements
  • Promote Agile best practices and foster a collaborative team environment
  • Support the Product Owner with sprint goals and stakeholder alignment
Qualifications
  • 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
  • Strong experience with enterprise websites and digital marketing platforms
  • Hands-on expertise with Adobe Experience Manager (AEM) is required
  • Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
  • Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
  • Strong understanding of Agile/Scrum methodologies
  • Experience using Azure DevOps or similar backlog management tools
  • Ability to write clear user stories and define acceptance criteria
  • Excellent communication and stakeholder collaboration skills
  • Agile certification (CSM, PSM, etc.) preferred
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
  • Health, vision, and dental insurance (single and family coverage)
  • 401(k) plan (employee contributions only)

Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
Salary not disclosed
Franklin, WI, Hybrid 10 hours ago
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
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