Information Technology Jobs in Orinda, CA

Open date: July 10, 2025

Most recent review date: Sunday, Feb 15, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Friday, Jul 10, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Pantas and Ting Sutardja Center for Entrepreneurship & Technology (SCET) at the University of California, Berkeley invites applications for a pool of qualified temporary instructors to teach experiential-based courses in SCET, housed within the College of Engineering, should an opening arise. The number of positions varies from semester to semester (Spring, Summer and Fall) depending on the needs of the department.

UC Berkeley's SCET is the premier institution for the study and practice of entrepreneurship and technology innovation. SCET's mission is to empower innovators to positively change the world and believe mindsets and behaviors matter, diversity adds value, and innovators should be responsible for what they create. Since 2005, SCET has created the foundation of Berkeley's entrepreneurship ecosystem and is known for developing the Berkeley Method, an internationally recognized approach to teaching technology entrepreneurship to undergraduate students, innovation to graduate students, and technology firm leadership to executives and professionals. SCET is where aspiring entrepreneurs and innovators take a deep dive into the world of entrepreneurship and technology innovation. SCET courses offer students the opportunity to learn from experts in their fields, as well as their classmates, and address real-world problems through hands-on group projects. Students have the chance to build networks, learn how to start and grow their own start up, and strengthen transferrable skills in areas such as leadership, teamwork, and communication. The mindsets and skills introduced in SCET classes prepare students to become innovative leaders in their industry, jobs or ventures regardless of the field.

SCET hires a number of qualified professionals and academics to hold temporary lecturer appointments to lend variety and subject matter expertise to our core topics. The topics in our Fall, Spring and Summer curriculum may include but are not limited to: Technology Entrepreneurship, the Berkeley Method of Entrepreneurship, Leadership, Product Management, and other advanced topics and challenge labs in entrepreneurship, innovation, and technology including, but not limited to environmental sustainability, plant based foods, smart cities, future of work, health technology, sports technology, and other emerging technologies and industries.

SCET hires for both lecturer and Teacher Special Program (TSP) positions. TSPs teach short courses on one or more of the topic areas listed. Most TSP courses are taught in a 'bootcamp' format in August and January. Lecturers and TSPs are responsible for the course syllabus, curriculum development and delivery, holding office hours, student assessment through relevant projects, presentations, problem sets, exams, and/or class attendance and participation, and assigning grades.

Unit:

Labor Contract:

Bachelor's degree or equivalent international degree required at the time of application.

Advanced degree or five years teaching experience and/or five years industry experience.

Experience starting and growing new technology ventures, investing, and/or executive experience. Experience teaching undergraduate-level innovation topics.

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter - Within your cover letter please address your experience and interest in teaching as well as your experience starting and growing new technology ventures, investing, and/or executive experience.

  
  

• 0-2 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Overview

A private investment firm is seeking a Senior Associate to join its Technology investing team. The role will focus on evaluating and executing private equity investments in technology-driven businesses, supporting the full investment lifecycle from sourcing through portfolio management.

Key Responsibilities

• Evaluate investment opportunities in the technology sector through market research, financial analysis, and due diligence
• Build and maintain detailed financial models and investment materials
• Support deal execution including diligence coordination, transaction structuring, and documentation
• Prepare investment committee presentations and internal reports
• Monitor portfolio companies and assist with strategic initiatives, performance tracking, and exit planning
• Work closely with senior investment professionals and management teams

Qualifications

• 3–5 years of experience in private equity, investment banking, growth equity, or a related investment role
• Strong financial modeling, valuation, and analytical skills
• Experience analyzing technology or technology-enabled businesses is preferred
• Excellent communication and presentation skills
• Bachelor’s degree in finance, economics, business, or a related field

Open date: January 1, 2026

Most recent review date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Thursday, Dec 31, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Department of History at the University of California, Berkeley, invites applications for a pool of qualified temporary instructors to teach courses should an opening arise.

The Department of History is generating an applicant pool of qualified instructors to teach courses in all areas of History (Africa, Ancient Greece & Rome, Byzantine, Early Modern Europe, East Asia, North America, Jewish, Late Modern Europe, Latin America and the Caribbean, Soviet Union, Medieval Europe, Middle East, South Asia, Southeast Asia, and other various needs), pending openings. Currently identified openings are in Africa, Europe and the Atlantic World 1650-1850, and the History of Science, Technology, and Medicine. This pool includes assignments to teach courses in the history of science, technology, and medicine, including courses that are offered together with Science, Technology, and Society (STS) and/or Data Science.

In addition to teaching responsibilities, general duties may include holding regular office hours, calculating grades, advising students, preparing course materials, managing GSIs, and attending appropriate meetings/orientations, etc.

It is important to mark any and all specializations that match your area of expertise. If you would be available for or are interested specifically in summer teaching, please indicate it as a specialization as well.

A PhD (or equivalent international degree), or enrolled in PhD or equivalent international degree-granting program at the time of application.

A PhD (or equivalent international degree) is required by the start date.

A PhD (or equivalent international degree) in History, or related field. Demonstrated teaching excellence in the appropriate fields with undergraduates and, where appropriate, graduate students.

• Cover Letter - Please indicate in bold in the first paragraph of your cover letter your area(s) of specialization noting time period, any regional emphasis and topical focus.

  
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Sample Syllabus

  
  

• 2 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

• 
  
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Clinical Systems Analyst – Cardiology Imaging / CVIS

• Position Type: Full-time Employment (FTE) – Direct Hire
• Number of Openings: 1
• Start Date: ASAP
• Salary Range: $123,000 – $163,000
• On-site Requirements: 2-3 days on-site per month – highly prefer candidates local to the Bay Area or within reasonable driving distance

Position Summary:

• Our client is seeking a Senior Clinical Systems Analyst to support cardiovascular imaging systems and workflows within a highly collaborative clinical and technical environment.
• This role will focus on the design, implementation, and optimization of cardiovascular imaging applications and PACS systems, ensuring seamless integration with enterprise systems and clinical workflows. The analyst will work closely with cardiologists, radiologists, clinical staff, and IT teams to support mission-critical systems that directly impact patient care and diagnostic decision-making.
• The ideal candidate will bring strong experience supporting cardiology imaging environments, PACS platforms, and healthcare interoperability standards such as DICOM and HL7, along with the ability to lead complex system enhancements, upgrades, and optimization initiatives.
• Current Cardiology / CVIS imaging systems: Phillips ISCV, iECG, and Xper
• Key Responsibilities:
• Provide Tier 2 application support for cardiovascular imaging and clinical systems, including participation in 24/7 on-call rotation as needed
• Support and optimize cardiology imaging workflows and PACS systems
• Ensure proper integration and interoperability between imaging systems and enterprise applications using standards such as DICOM and HL7
• Collaborate with cardiologists, interventional radiologists, IT teams, and vendors to implement system enhancements and workflow improvements
• Lead or support software upgrades, system implementations, and new functionality deployments
• Troubleshoot and resolve complex application issues and system performance concerns
• Identify opportunities for system optimization, stability improvements, and workflow efficiencies
• Maintain detailed technical documentation, workflow diagrams, and project documentation
• Mentor junior analysts and provide guidance on application support and troubleshooting
• Coordinate with cross-functional teams including Infrastructure, Integration, Reporting, and Help Desk
• Lead or facilitate technical and operational meetings related to system improvements and project initiatives

Position Qualifications:

• 5+ years of healthcare IT systems analyst experience
• Experience supporting clinical applications in a healthcare environment
• Experience with cardiovascular imaging systems or PACS platforms
• Experience supporting system integrations using DICOM and HL7 standards
• Experience supporting complex healthcare workflows and clinical systems
• Bachelor’s Degree is required
• Current Cardiology / CVIS imaging systems: Phillips ISCV, iECG, and Xper – experience with these would be a bonus, but not required
• Experience supporting Epic environments or Epic-integrated systems – preferred, not required
• Experience with major Epic implementations or upgrades – preferred, not required
• Experience working with cardiology or radiology imaging workflows – preferred, not required

Job Role : Sr. Software Developer (MACESS)

Location: Oakland, CA - Onsite

Duration: 12+ Month Contract

Only W2

Job Description

Highly skilled Senior Application Developer to lead the Design, Development, and maintenance of Enterprise workflow systems, specifically focusing on the FIS MACESS platform. In this role, the SME will be responsible for optimizing the complex document management and workflow processes, integrating MACESS with internal and external systems, and mentoring junior developers. You will act as the technical subject matter expert to ensure Business processes are automated, scalable and secure.

Technical Qualifications:

• MACESS Expertise: Experience with FIS MACESS is desirable with (Design, workflow, imaging, and system administration.
• Programming: Proficiency in VB Script, C# / .NET or Java, with experience building custom extensions or utilities for MACESS
• Database: Advanced knowledge of SQL Server, ability to manage large-scale data sets and complex schemas.
• Web Services: Experience with SOAP/RESTful APIs and XML/JSON data structures
• Scripting: Strong PowerShell, VBScript, or Python scripting skills for task automation
• Methodology: Proven experience working in an Agile/Scrum environment with a focus on CI/CD pipelines

Education & Experience:

• Bachelor's degree in computer science, Information Technology, or a related field
• 4+ years of total software development experience
• Experience in the Healthcare or Insurance industry

Thanks,

Rahul Gupta

Direct : (732) 743-7543

Email:

On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $189,000 to $259,500 per year.

About this role

Faire's quality, depth, and breadth of brands is its strongest value to retailers. The Enterprise Account Executive role sits at the center of our enterprise brand acquisition efforts — partnering with larger, more complex brands to bring them onto the Faire platform. You'll own a book of strategic prospects, navigate multi-stakeholder sales cycles, and help shape how we approach enterprise partnerships as a team.This role is for you if you've sold into mid-market or upper mid-market environments where deals involve 5-6 stakeholders, span multiple quarters, and require building business cases that resonate across departments. You're a strong storyteller who understands change management and knows how to frame value for decision-makers who are protective of their existing distribution strategies.

What you’ll do

• Own and execute against a quarterly quota of GMV and brand activations, managing a pipeline of strategic enterprise prospects
• Navigate complex, multi-stakeholder sales cycles (typically 6-9 months) by building relationships across departments and handling objections at each level
• Develop tailored proposals and business cases that align Faire's value with each prospect's specific goals and constraints
• Partner with cross-functional teams - including Product, Strategy & Analytics, and Revenue Operations - to refine our enterprise sales motion and share market
• insights
• Contribute to the evolution of our sales playbook, value props, and outreach strategies based on what you learn in the field
• Meet prospects in person when needed to build trust and accelerate deal velocity

Qualifications

• 5+ years of closing experience in B2B technology sales, ideally in mid-market or upper mid-market environments
• Track record of managing complex sales cycles with multiple stakeholders and long timelines
• Experience selling products or services that require change management or business model evolution on the buyer's side
• Strong storytelling ability - you can articulate value clearly and build narrative around why a prospect should act
• Comfort with ambiguity and a bias toward action; you figure things out and move forward
• Retail, e-commerce, or marketplace experience is a strong plus
• Based in or willing to relocate to San Francisco

On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $189,000 to $259,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ( )

GlobalLogic: Assistant Vice President, Hi Tech Sales Account Executive

Job Requirements

• Development of net new sales: Generate qualified prospects/customers, create consistent sales funnel, work with support groups within the company to develop customer proposals and sales collateral, lead onsite customer presentations, close deals and negotiate contracts within established guidelines on price and contract terms.
• Selling skills: complete organizational mapping of all buyers and buying influences, identification of key customer and buyer priorities, use weekly planning to overcome red flags.
• Planning and reporting: completion of quarterly plan (includes individual Account Plans, sales plan), timely and complete weekly sales reporting (both written and verbal reviews).
• CRM: document all accounts and customers with contact information and demographics, add all potential sales into opportunities, generating leads, always have quarterly forecast current.

Candidate Basic Qualifications

• 10+ years of sales experience in the Information Technology Services segment meeting or exceeding targeted revenue and profitability goals.
• Understanding on market situation within HiTech industry including key challenges, opportunities and customers strategic priorities
• Understanding of defining and executing hunting strategies
• Knowledge and experience in selling global delivery models
• Sales skills (Hunting and Farming) - Aggressive, action-oriented, results-oriented, prospecting, qualification, verbal presentation, negotiation, follow-up and closing.
• Excellent oral and written communication skills required.
• High energy, self-motivated, take bottom-line responsibility and persistent.
• Excellent contacts/network in the respective geographical territory within Tech Industry
• Extensive account management, renewal sales, relationship based selling, consultative selling, managing sales cycles, maintaining and maturing client relationships.
• Demonstrated history of building long-term strategic relationships with CXO level people with client organization, consistently meeting and/or exceeding quota.
• Attention to detail, excellent organizational skills, superior time management skills and ability to work with minimal supervision are essential.
• Ability to work well in a team-selling and collaborative environment.
• College degree in the business or technology area. MBA would be an asset.

Candidate Preferred Qualifications

• Ability to visualize opportunities in the Tech Industry
• Ability to visualize low hanging fruit and use them as an entry strategy to get into new accounts
• An understanding of the competitive marketplace and articulate value differentiators.
• Ability to craft messages to position our offerings as differentiated offerings in front of customer
• Ability to present companies offering to target customers
• Self-driven and self-motivated to grow the business.
• Well versed with MS-OFFICE and any CRM software

GlobalLogic estimates the starting pay range for this role to be performed in San Francisco Bay Area is $200,000-230,000 and reflects base salary only. This pay range is provided as a good faith estimate and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations. #LI-SC1

We are seeking an experienced operational leader to manage the organizational infrastructure for a deep-tech research institute.

This person will architect and build a scaleable internal operations infrastructure that will serve as a shared resource for Division Teams composed of scientists, engineers, entrepreneurs, policy experts, and others who speed development of innovative solutions to complex challenges.

Experience quickly and successfully scaling organizations from inception is critical. Individuals with high intelligence, curiosity, and EQ will thrive in this fast paced environment.

Responsibilities include:

Financial Leadership & Controls

• Lead budgeting, forecasting, financial modeling, and organization-wide financial planning.
• Oversee accounting, treasury, cash management, and financial systems as the organization scales.
• Manage tax filings, audits, compliance, and all financial relationships with vendors and partners.
• Partner with Founders and Strategic Investments to deploy capital efficiently using creative instruments (recoverable grants, structured incentives, equity-like positions, etc.).
• Provide timely, accurate financial insights to Founders and Division Leads.

People & HR Operations

• Develop and maintain People Plan aligned with Founder and Division Lead needs.
• Oversee full HR lifecycle: recruiting, onboarding, performance management, and off-boarding.
• Manage HR systems (HRIS, payroll, ATS), benefits programs, compensation structures, and employee documentation.
• Deliver training, organizational development, and compliance with labor laws.

Facilities & Infrastructure

• Lead planning, leasing, purchasing, and buildout of office, lab, event, and vivarium spaces.
• Ensure facilities meet safety, compliance, and future scalability requirements.
• Oversee physical security, environmental standards, renovations, and expansion.

Information Technology

• Implement secure, scalable internal and external IT systems that meet diverse user needs.
• Manage IT vendors, contracts, cybersecurity practices, and intellectual property protections.

Legal, Tax & Compliance Oversight

• Coordinate with external counsel to manage organizational legal, tax, and regulatory matters.
• Ensure operational and investment activities comply with relevant laws, nonprofit rules, and reporting requirements.

Marketing, Communications & Community Engagement

• Shape brand, messaging, digital presence, and external communications.
• Produce events, convenings, webinars, and ecosystem-building engagements that extend our impact.
• Support community and partner relations, ensuring visibility and adoption of our concepts.

Qualifications:

• Proven experience overseeing multi-functional operations, including finance, HR, legal, IT, and facilities.
• Strong financial acumen with experience in budgeting, modeling, accounting systems, audits, and compliance.
• Ability to deploy capital creatively (grants, loans, equity-like structures) in mission-driven environments.
• Experience leading recruiting, onboarding, performance management, and culture-building in fast-growing start-up organizations.
• Skilled in building HR systems, compensation frameworks, benefits programs, and training infrastructure.
• Demonstrated experience planning and executing facility buildouts (office, lab, or technical environments).
• Comfortable designing scalable operational systems for rapidly growing teams with diverse functional needs.
• Familiarity with implementing secure, scalable IT systems and managing external vendors.
• Ability to balance usability, cost-efficiency, and security across internal and public-facing systems.
• Experience managing nonprofit, corporate, or research organization compliance and navigating complex regulatory landscapes.
• Comfortable partnering with legal counsel on contracts, tax matters, and organizational governance.
• Skilled at shaping organizational messaging, brand identity, and external communications.
• Experience producing events and community engagement initiatives that build visibility and influence.
• High-EQ, collaborative leader able to work across scientific, entrepreneurial, and policy environments.
• Thrives in ambiguity with a bias toward action, transparency, and rapid iteration.
• Strong service orientation toward internal teams; comfortable balancing strategic and hands-on execution.

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.

Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About This Role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

• Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
• On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
• Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
• Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
• Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
• Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
• Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You’ll Bring to the Team:

• Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
• Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
• Version Control: Proficiency with Git for code management and collaboration.
• Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
• Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
• Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
• Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
• HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

• Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
• Cloud Expertise: Deep understanding of specific cloud platforms and services.
• Automation Skills: Experience with automation tools and scripting languages.
• Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
• Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
• Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $300 per pay period

Compensation:

Compensation will be paid between $125,000 and $151,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

We are seeking a Staff Network Engineer (Team Lead) to serve as the senior technical anchor and day-to-day leader for our Network Engineering function. This role blends deep technical expertise with operational leadership-driving architecture, reliability, compliance, and performance across a modern hybrid cloud environment spanning AWS, Azure, and enterprise on-prem infrastructure.

The ideal candidate is a highly skilled network engineer who thrives in complex environments, enjoys owning critical network services, and can provide technical leadership, prioritization, and mentorship to a small but capable team. This role is hands-on, fast-paced, and directly tied to our cloud migration, acquisition integrations, and overall platform modernization.

What You'll Do

Technical Leadership & Architecture

• Serve as the lead engineer responsible for designing, building, and maintaining secure, scalable enterprise network infrastructure across hybrid cloud and data center environments.
• Architect and support complex routing, switching, firewalling, VPN, and load-balancing solutions using Cisco, FortiGate, F5, Cloudflare, and Azure/AWS native controls.
• Lead the networking components of cloud migrations, landing zones, hybrid connectivity, and acquisition integrations.
• Establish engineering standards for network architecture, automation, segmentation, and operational excellence.

Operational Ownership & Reliability

• Lead troubleshooting and root cause analysis for high-severity incidents, ensuring durable fixes and proactive risk reduction.
• Develop and maintain monitoring, observability, and alerting using LogicMonitor and cloud-native tools.
• Build and maintain SOPs, runbooks, configuration standards, and knowledge-base materials to support operational consistency.

Security, Compliance & Audit Support

• Maintain secure configurations aligned with Zero Trust principles, segmentation strategies, and firewall best practices.
• Participate in SOC2, HIPAA, HITRUST, and HITECH audits by preparing and submitting required network-related artifacts.
• Ensure strict adherence to change management-including reviewing, approving, and validating production changes.

Team Leadership & Collaboration

• Provide day-to-day technical direction, workload prioritization, and mentorship to Network Engineers and cross-functional partners.
• Collaborate with Cloud, Security, Infrastructure, and Architecture teams to deliver scalable, highly available solutions.
• Evaluate new technologies, drive continuous improvement, and influence long-term network strategy.

Required Qualifications (Must-Haves)

Candidates must demonstrate strong hands-on expertise in the following areas:

Core Networking & Infrastructure

• BGP and advanced routing protocols, and Cisco Switches
• Cisco Firewalls and FortiGate Firewalls
• VPN technologies (IPSec, policy-based and route-based)
• F5 Load Balancers (LTM/ASM)
• Cloudflare (WAF, CDN, network services)

Cloud Networking

• Azure: ExpressRoute, VNETs, routing, firewalls, hybrid connectivity
• AWS: VPC networking, Transit Gateway, routing, hybrid connectivity

Automation & Tooling

• Scripting (Python, PowerShell, Groovy)
• Configuration automation (Terraform/IaC experience is strongly preferred)

Governance & Compliance

• Experience supporting SOC2, HIPAA, HITRUST, HITECH
• Ability to prepare and submit artifacts during audits
• Experience participating in structured change management processes

Nice to Have

(Not required, but beneficial)

• FortiWeb (WAF)
• Scrum Master, ITIL, or project management background
• Jira / Confluence
• Terraform / IaC tooling
• Experience in M&A network integration
• Cloud networking certifications (Azure/AWS)
• Cisco, Fortinet, or similar industry certifications

Who You Are

You are a senior-level engineer who:

• Owns outcomes, not just tickets
• Excels in complex hybrid environments
• Balances hands-on engineering with day-to-day team leadership
• Is comfortable making architectural decisions with business impact
• Communicates clearly across engineering and non-technical teams

Operates with discipline, accountability, and integrity

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $110,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

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