Information Technology Jobs in Ny
2,491 positions found — Page 7
Location- NY, 12047
Duration- 6 months
Job Description
A dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. Financial Counseling (Ayco) partners with Fortune 1000 companies to design and implement tailored financial planning programs for their workforce-leveraging the 50-year heritage of Ayco and the comprehensive resources of to meet the evolving needs of their employees.
Ayco believes companies best serve their stakeholders and the greater economy when their employees' financial lives are clear, understood, and in their control. Ayco advisors and technical specialists help clients achieve their personal financial goals through education and guided implementation across seven key financial disciplines, including employee benefit planning.
How You Will Fulfill Your Potential
Are you a quick-thinking self-starter with a passion for the financial markets, have the desire to work closely with high net worth individuals and the ability to think outside the box? Our financial counseling professionals provide proactive financial counseling, full-service implementation, including tax preparation and investments, to address complexities of executives, entrepreneurs, and high net worth individuals.
We are seeking professionals with an understanding of the markets who have the ability to thrive in a fast-paced environment where attention to detail, strong communication skills, and client service are essential to maintaining and enhancing our business.
Principal Responsibilities
Prepare and review new applications as requested by the business
Work with third party insurance carriers to ensure proper implementation
Coordinate and process team specific tasks
Perform quality reviews of other team members' completed work and ensure data accuracy
Work across multiple systems and platforms
Interface with different teams and businesses to resolve ongoing issues
Provide support and work on special projects as requested
Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
Understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
Basic Qualifications
Bachelor's degree
Working knowledge of Microsoft products including Word, Windows, PowerPoint, and Outlook
Advanced knowledge of Excel preferred
Sound judgment and outstanding attention to detail
Proven analytical skills and problem solving ability
Skills
Superior written and verbal communication skills
Ability to work collaboratively with all levels of the organization and with third parties
Flexible and able to work well under pressure in a team environment
Self-motivated
Excellent time management and organizational skills
Ability to multi-task
Job Title: AWM - Operations - Client Support - Analyst
Work Location: 100 Coliseum Drive, Cohoes, NY
Contract Duration: 6 Months
Job Summary
Operations is a dynamic, multi-faceted division that partners across the firm to deliver high-quality financial counseling services to clients. The team also provides critical risk management and control functions to safeguard and enhance the firm's assets and reputation. Ayco is committed to fostering a culturally diverse and inclusive workplace and is proud to be an equal opportunity employer.
Key Responsibilities
- Handle inbound client calls and provide accurate, timely, and satisfactory responses to inquiries and concerns
- Facilitate trade execution and address client questions related to accounts, portfolios, and records
- De-escalate dissatisfied client situations with patience, professionalism, and effective problem resolution
- Guide clients through troubleshooting steps, website navigation, and product/service usage
- Collaborate with client service professionals and financial advisors to enhance the overall client experience
- Review and approve pending client requests, ensuring appropriate authorizations and supporting documentation are compliant with policy requirements
- Coordinate and process team-specific tasks as requested by the business
- Work efficiently across multiple systems and platforms
- Interface with internal teams and business partners to resolve ongoing issues and respond to policy-related inquiries
- Provide operational support and assist with special projects as assigned
- Apply sound business judgment to identify unusual or suspicious activities and escalate concerns appropriately
- Adhere to all firm policies and procedures, including quality standards, client service guidelines, information security, and compliance requirements
Qualifications & Requirements
- Bachelor's degree required
- Working knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Highly organized with exceptional attention to detail and follow-through
- Strong ability to manage multiple priorities and competing deadlines
- Proven analytical and problem-solving skills
- Team-oriented with a positive attitude and strong work ethic
- Ability to collaborate effectively with all levels of the organization
- Flexible and capable of performing well under pressure in a team environment
- Excellent written and verbal communication skills
- Strong active listening abilities
- Exceptional interpersonal and rapport-building skills
- Ability to thrive in a fast-paced environment
- Strong interest in client service
- Commercially savvy with the ability to exercise discretion when handling highly confidential and sensitive information
At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.
What's in it for you:
- Growth opportunities to uplevel your career
- A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
- Competitive compensation and comprehensive benefits focused on well-being
- An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.
You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
The Professional, Internal Auditor would be responsible for performing financial, operational, and compliance audits included on the audit plan for all of MVP's operational locations to ensure compliance with company and regulatory policies and procedures and analyze, interpret and document audit results. This position would be responsible for reviewing and testing processes and evaluating internal controls and providing improvement recommendations to MVP's procedures for appropriate control measures and efficiencies. This position would also assist the Leader of Internal Audit and Senior Internal Auditor in coordinating regulatory exams such as the New York State Department of Financial Service (DFS) and New York State Department of Health (DOH), and external audits as needed. The candidate would also assist in the overall coordination of MVP Audit Committee Meetings including the preparation of the Committee Meeting packages and meeting arrangements.
Qualifications: Bachelor's degree in accounting/business plus 2 or more years auditing experience within an internal audit function or CPA firm or 4 or more years of experience in Finance or related areas within MVP.
Additional Desired Qualifications: Prior audit experience in managed healthcare industry and possession of a certified public accountant (CPA) or certified internal auditor (CIA) designation preferred but not required.
Examples of Job Responsibilities:
- Under the supervision of the Leader of Internal Audit, the Professional, Internal Auditor would be responsible for:
- Audit Execution - Execute audit program steps in accurate and thorough manner while maintaining workpapers of the highest quality.
- MAR / Other Audits - Assist in the annual execution of the Model Audit Rule (MAR) business process cycle testing, as well as any specific internal audits or consulting engagements.
- External Audits - Assist in the coordination of external audits and regulatory exams such as the New York State Department of Financial Service (DFS) and New York State Department of Health (DOH), other regulatory bodies, and MVP's external audits. Provide direct audit assistance to MVP's external audit firm, as needed.
- MAR ITGC's - Support the IT Auditor to execute MAR Information Technology General Controls (ITGC's) testing for in-scope entities, providing work in a timely and efficient manner.
- Knowledge Sharing - Stay current on major regulatory developments impacting the insurance industry; share training topics with Internal Audit team.
- Maintaining personal proficiency by obtaining an adequate amount of continuing education.
Performing other duties as assigned.
Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
$51,395.00-$68,354.75
MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .
About the Company
Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.
About the Role
We are currently looking to hire an Administrative Sales Support Specialist to work from Usherwood’s HQ in Syracuse, NY. This is an excellent entry-level opportunity for someone looking to begin or grow a career in sales support, customer service, or business operations. This role works closely with our sales team and internal partners to help keep client orders and agreements moving smoothly.
Responsibilities
- Process sales orders, ensuring required details are complete, accurate, and submitted on time
- Assist sales professionals with day-to-day requests so they can spend more time with clients and prospects
- Respond to requests promptly and provide helpful, easy-to-understand explanations with support from your team
- Support lease approvals, upgrade quotes, and other pre-sales activities with guidance and training
- Work with pricing and sales teams to help move special pricing requests forward
- Learn and help reinforce required agreement paperwork across all Usherwood offerings
- Perform an initial review of new client agreements to ensure information is complete (training provided)
- Partner with sales professionals and clients to correct or clarify agreements after submission
- Take ownership of assigned client transactions from submission through delivery or project completion, with team support
Qualifications
- Strong communication skills and a positive, team-oriented attitude
- Willingness to learn new systems, processes, and products
- Basic organizational skills with the ability to manage multiple tasks
- Comfort working in a fast-paced, collaborative environment
- Previous administrative, customer service, or sales support experience is helpful but not required
Pay range and compensation package
- Compensation: Competitive base salary with quarterly bonus opportunity.
- 4 weeks PTO!!!
- Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, PTO / Holidays, and much more.
- Culture: Join a team that values growth, innovation, and world class service.
- Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.
Equal Opportunity Statement
At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
- New York CityThe Experience: Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career.
As a Café Ambassador, you’re at the heart of the Capital One community.
You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés.
Every day is an opportunity for you to introduce people to Capital One.
It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything.
Here, you’ll find yourself working alongside a team of supportive, caring people.
Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program.
Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self.
It’s backed by our belief that great work doesn’t mean sacrificing your well being.
It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here’s what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: ? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome ? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys ? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you ? Stay curious, adaptable and have a desire to learn and grow through self development ? Continually learn new digital and technical skills ? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café ? Volunteer within the community and be an advocate for financial literacy Basic Qualifications:- High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate’s degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location.
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York, New York: $59,800
- $64,584 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Responsible for design, development, and implementation of ESS portions of OBBA Tax Bill (IRS TY2025 Tax Law components) and Reporting Project.
Collaborate closely with the project manager, end users, application development, and product owner team members.
Accomplish design, coding, testing, and implementation of new applications to satisfy business needs.
Requirements: Minimum of seven (7) years of experience with multiple versions of PeopleSoft and People Tools across HCM modules.
Required Skills: Extensive experience and understanding of PeopleSoft HCM applications (v 9.2 PUM 39 with fluid technology) and PeopleSoft Tools (v 8.61).
Implementation, design, and customization experience for PeopleSoft Tools Upgrades.
Experience in data/code analysis, creation and review of technical designs, and documentation from functional design, coding, unit testing, and debugging various PeopleSoft HCM modules.
Experience in customizing COBOL stored procedures.
Programming experience using Appeasing, PeopleCode, Application Package, Application engine, Workflow, Integration Broker, and SQR.
Experience in creating/modifying data conversion scripts.
Experience developing complex interfaces into legacy and 3rd party systems.
Proficient with SQL and PS/Query for reviewing, troubleshooting, and testing/validating source system data.
Strong analytical and problem-solving skills.
Strong knowledge of STAT Tool, Oracle, and SQL Server.
Excellent communication skills (oral and written), interpersonal, and organizational skills.
Preferred Skills: Knowledge and extensive experience with Oracle Fluid technology.
Extensive experience using Web Services.
Experience with enterprise-wide, large-scale implementations.
Experience with CA Scheduler Tool.
Education: Bachelor's or Master's Degree in Computer Science, Engineering, or in a Technical/Business Discipline is required.
As a Café Ambassador, you’re at the heart of the Capital One community.
You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés.
Every day is an opportunity for you to introduce people to Capital One.
It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything.
Here, you’ll find yourself working alongside a team of supportive, caring people.
Your own kind of community, where you can learn and grow with opportunities to move within the company. The Benefits: At Capital One, you join a complete benefits program.
Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self.
It’s backed by our belief that great work doesn’t mean sacrificing your well being.
It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. Here’s what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! Responsibilities: ? Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome ? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys ? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you ? Stay curious, adaptable and have a desire to learn and grow through self development ? Continually learn new digital and technical skills ? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café ? Volunteer within the community and be an advocate for financial literacy Basic Qualifications:- High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales or Customer Service experience Preferred Qualifications: - Associate’s degree - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location.
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Victor,NY: $47,840
- $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Contact Details
Christy Vimala
Email:
Cell: 732-305-0813
Job Title: NETSCOUT Network Consultant
Location: New York City, NY (Hybrid)
Duration: 12 Months
Schedule: Monday–Friday, 35 hours/week
About the Role
- We are seeking an experienced NETSCOUT Network Consultant to support a high-visibility enterprise network environment in New York City.
- This role will focus on network implementation, routing and switching, deep packet inspection, and production traffic monitoring.
- The consultant will support architecture planning, deployment activities, and operational network visibility initiatives
Responsibilities
- Configure and support the NETSCOUT monitoring infrastructure
- Assign and configure management and SPAN ports
- Add TAP links into production environments without disrupting traffic
- Configure port mirroring and IP assignments for NETSCOUT devices
- Validate packet capture and define alert thresholds
- Support network monitoring and deep traffic analysis efforts
Required Qualifications
- 12+ years of networking experience
- Strong hands-on experience with BGP, MPLS, and OSPF
- 12+ years of experience in deep packet inspection technologies
- Experience with NETSCOUT InfiniStream implementation
- Ability to work in a hybrid onsite model in NYC
Preferred Qualifications
- Expert-level experience with nGeniusONE
- Experience with EIGRP, iBGP, eBGP, and IS-IS
- Familiarity with SNMPv3, Syslog, and NetFlow
- Strong packet-level troubleshooting skills
- Experience analyzing HTTP/S, SQL, DNS, and VoIP/SIP traffic
- Experience with network design documentation and MS Visio
Additional Information
- Hybrid role with onsite work across NYC locations as needed
Interview Mode:
- 1st round Webex
- 2nd round In-person
At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.
What's in it for you:
- Growth opportunities to uplevel your career
- A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
- Competitive compensation and comprehensive benefits focused on well-being
- An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.
You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
The Sr. Quality Data Analyst will be responsible for leading and overseeing operational workflows within the Health Care Quality Analytics team. The ideal candidate will be accountable for ensuring the team delivers routine and ad hoc analyses and data visualizations to support MVP's health care quality functional area. The ideal candidate will have experience working with NCQA and CMS quality measures and HEDIS data to support improved health care outcomes and member satisfaction. They will also participate in automation efforts that create efficiencies and help to create a data-driven organization. The Sr. Quality Data Analyst will work with cross-functional teams, including business, technical, and Data Governance teams, to ensure the availability, accuracy, and reliability of data.
In alignment with MVP's core values, the Sr. Quality Data Analyst will be expected to demonstrate strong interpersonal and communication skills, promoting cooperation across organizational boundaries and encouraging groups to work together cooperatively. They will have strong analytical thinking skills, and a focus on continuously improving processes and reducing technical debt. Additionally, they will be self-motivated, with a sense of accountability and urgency in completing assignments.
Key Responsibilities:
- Lead and oversee the successful execution of operational workflows and health care quality data deliverables.
- Have experience working with HEDIS, Medicare Stars, and NYSDOH QARR measures data and a good understanding of health care quality measurement.
- Conduct analysis of large data sets to support health care quality improvement initiatives, including gap analysis, process optimization, and patient engagement.
- Collaborate with cross-functional teams to design, implement, and maintain data solutions that meet the needs of stakeholders and business partners.
- Ensure the accuracy and integrity of data through the development and implementation of data quality control processes and procedures.
- Provide training and mentorship to team members to promote growth and development.
- Participate in the development of data governance policies, standards, and procedures, and ensure compliance with regulatory requirements and industry best practices.
- Present data insights and recommendations to leadership, effectively communicating complex technical information to non-technical stakeholders.
- Continuously monitor and evaluate the effectiveness of operational workflows, making recommendations for improvements and leading implementation efforts as necessary.
Position Qualifications
Minimum Education
Bachelor's degree in a related field (e.g. Mathematics, Statistics, Computer Science, Epidemiology, or Healthcare) required; Master's degree preferred.
Minimum Experience
5+ years of experience in healthcare data analysis, with a strong focus on health care quality analytics and operations.
Experience leading teams and executing on operational workflows.
Required Skills
- Strong analytical skills, with the ability to turn data into actionable insights.
- Proficiency in SQL, Azure Databricks, data visualization tools (e.g. Tableau, PowerBI), and data manipulation tools (e.g. Alteryx, R, Python).
- Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders.
- Ability to work independently and as part of a team, with strong project management skills and the ability to prioritize tasks effectively.
- Keen attention to detail.
- Subject matter expertise of healthcare industry quality metrics, Medicare Stars and HEDIS standards.
Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
$93,667.00-$124,576.75
MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .
Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Purpose of Position:
Under varying levels of direction and expertise, is responsible for the on-going assessment, design, development and implementation of system-wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources; distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations.
Examples of Typical Tasks:
1. Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.
2. Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards.
3. Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs.
4. Define external interfaces, constraints, quality issues and other non-functional requirements.
5. Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.
6. Partner with project managers to complete requirements documentation, in accordance with project schedule.
7. Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.
8. Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.
9. Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials.
10. Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders.
11. Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training.
12. Develop and execute project presentations.
13. Participate in special projects, as required.
14. Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
15. Participate in the development of various departmental training initiatives.
16. Interview junior clinical business analysts and/or other appropriate project team members.
Minimum Qualifications:
1. A Masters degree or advanced clinical degree from an accredited college or university; or
2. A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or
3. A satisfactory combination of education, training, and experience.
4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.
5. AIS (Injury Severity Scoring) certification required
Departmental Preferences:
- Trauma experience from a Level 1 or Level 2 verified Trauma Center
- Trauma Database/Coding experience preferred (NTRACS, Trauma One, Lancet, ESO, etc.)
- AIS (Injury Severity Scoring) Certification REQUIRED
- Trauma Registry Course Completion Required
- RN License and BLS
