Information Technology Jobs in Northbrook
371 positions found — Page 24
HOURS: Monday–Friday, 8 AM – 5 PM (hybrid scheduling available after 6 months depending on performance) Recruiter Responsibilities: Source and screen candidates through various channels including job boards and cold-calling Conduct initial interviews to assess candidates' skills and experience.
Build and maintain relationships with candidates.
Collaborate with Account Managers to understand client staffing needs and requirements.
Coordinate interviews between candidates and hiring managers, providing guidance and support throughout the process.
Manage the candidate experience from application to onboarding, ensuring a seamless and positive experience.
Utilize applicant tracking systems and other recruitment tools to track candidate progress and maintain accurate records.
Recruiter Qualifications: Previous experience in recruitment, customer service, call center, sales, or related fields is a plus but not required.
Excellent communication skills, both written and verbal.
Proficiency in MS Office.
Typing Speed of 35WPM High School Diploma or GED What We Offer Pay: $18.00-19.50/hr + generous monthly commission plan .
Full Benefits Package: Available after just 90 days (Medical, Dental, Vision, and more).
401(k) with Company Match after 1 year of service.
No experience? No problem! We provide full training to help you succeed.
Career growth: Fast-track promotion to Staffing Manager in just 6 months with a pay increase .
Why Join A-Line Staffing? At A-Line Staffing, we believe in investing in our people.
Our team environment, hands-on training, and growth opportunities make this the perfect place to launch your career in recruiting! Ready to start your recruiting career? Apply now—we’d love to connect with you! Recruiter Responsibilities: Source and screen candidates through various channels including job boards and cold-calling Conduct initial interviews to assess candidates' skills and experience.
Build and maintain relationships with candidates.
Collaborate with Account Managers to understand client staffing needs and requirements.
Coordinate interviews between candidates and hiring managers, providing guidance and support throughout the process.
Manage the candidate experience from application to onboarding, ensuring a seamless and positive experience.
Utilize applicant tracking systems and other recruitment tools to track candidate progress and maintain accurate records.
Stay informed about industry trends, best practices, and emerging technologies in recruitment.
Responsible for developing and executing strategies that enhance the efficiency, effectiveness, and resilience of Medline customer’s end-to-end supply chain operations.
Drive initiatives to optimize logistics, inventory management, and distribution, ensuring alignment with business objectives and customer requirements.
Primary areas of focus and performance: Supply chain cost savings and efficiency improvements; Division Profit and loss; New Prime Vendor wins; Customer retention Job Description Responsibilities Strategic Leadership Serve as thought leader by maintaining knowledge of trends, developments, new technologies, and market conditions relevant to the product line(s) and industry.
Develop and implement a comprehensive supply chain optimization strategy, ensuring alignment with overall business goals and market dynamics.
Work with sales leaders to create a vision for strategic customer relationships.
Cross-Functional Collaboration Consult at subordinate levels within the Organization, providing leadership and influence across business units.
Partner with key stakeholders
- including inventory management, division 17, real estate, manufacturing, sales, finance, and IT
- to ensure seamless supply chain integration and execution.
Responsible for positive, functional partnerships within Medline: Operations, Transportation, Sales and Customers Represent Medline at official functions, at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
Financials Full profit and loss statement responsibility for the division.
Grow and retain Medline’s Prime Vendor relationships in collaboration with Commercial Sales Accountable for all resource and investment allocation decisions in support of the vision and strategy to satisfy customer needs.
Required to provide recommendations to optimize returns on resource investments.
Prepare budgets for approval, including those for funding or implementation of programs.
Process Improvement Identify, evaluate, and implement process improvements across all supply chain functions to enhance efficiency, reduce costs, and improve quality and service levels.
Implementation and impact of process improvement initiatives.
Risk Management Develop and implement risk mitigation strategies to ensure supply chain resilience, business continuity, and compliance with regulatory requirements for Medline’s customers.
Supplier Relationship Management Build and maintain strong relationships with suppliers and logistics partners to support innovation, quality, and cost-effectiveness.
Technology Solutions Support in the adoption of advanced supply chain technologies, such as automation, data analytics, AI, and other customer support systems, to drive continuous improvement.
Performance Measurement Establish KPIs and monitor supply chain performance, using data-driven insights to identify opportunities for further optimization.
Culture/Environment Facilitate, coordinate and promote cooperative cross-functional planning and teamwork.
Create processes and tactics that drive the company to achieve its overall business objectives.
Encourage and build mutual trust, respect, and cooperation among team members.
Management Responsibility Lead (organizes, plans, directs, staffs, coordinates, and communicates) the division’s management team and staff to execute the business plan, as well as changes to operations needed to meet company-specific goals.
Provide guidance and direction to subordinate leaders, including setting performance standards and monitoring performance.
Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
Required Experience Education Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field.
Work Experience 15+ years of progressive experience in supply chain management with at least 5 years in a senior leadership role.
Demonstrated expertise in supply chain optimization, process improvement methodologies (e.g., Lean, Six Sigma), and technology integration.
Proven track record of driving results in complex, global, and fast-paced environments.
Knowledge / Skills / Abilities Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Management skills to direct and shape an organization’s operations including managing budgets, business plans and employees.
Experience developing strategic initiatives which align with business goals and budget.
Forecasting and budgeting experience; thorough understanding of fiscal management techniques.
Leadership skills for leading an organization and coordinating resources, policies and employees.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
Communication skills to persuasively and clearly discuss issues and negotiating with direct subordinates while explaining their decisions and policies to those both outside and within the organization.
Excellent interpersonal and negotiation skills.
Position requires travel for business purposes (within state and out of state).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Description Lead the design, development, and deployment of AI-based solutions and architectures.
Lead the design, development, and deployment of our ML models, establishing MLOps processes and best practices.
Mentor and guide a team of AI, ML, and IT professionals.
Develop and maintain a strategic AI roadmap aligned with business goals.
Oversee the integration of AI models into existing IT infrastructure and applications.
Ensure the scalability, reliability, and security of AI solutions.
Troubleshoot platform issues and work with the engineering, infrastructure, and operations teams to resolve them.
Stay current with emerging AI and ML technologies and industry trends.
Advocate for best practices in AI development and deployment.
Measure and report on the impact and performance of AI solutions.
Drive adoption of AI solutions through advocacy and education to the broader engineering and operations organizations.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Computer Science, Applied Computer Science, Computer Engineering, Data Science, or related, or its foreign equivalent, and 7 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience using AI, MLOps, and machine learning, with a track record of successful AI projects.
(2) Experience designing solutions that leverage GenAI technologies, such as LLMs or Foundation Models for other data modalities.
(3) Experience utilizing GenAI concepts (transformer model architectures, prompt engineering, model fine-tuning, RAG architectures, patterns, and LLMs/technologies such as OpenAI, Llama, CoPilot).
(4) Experience working with IT architecture, cloud computing, and system integration.
(5) Experience using programming languages such as Python, R, or Java.
(6) Experience using tools and technologies including Python Libraries: Scikit-learn, TensorFlow/PyTorch, Pandas; Azure Services: Azure Cognitive Services, Azure OpenAI services, Azure Machine Learning, Azure Databricks, Azure Data Factory; Platforms: Power Platform.
(7) Experience utilizing Scrum/Agile software development methodology and modern software delivery practices.
JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $142,210.00 to $201,000.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
- these days may be flexible with prior approval) Contract Duration: 12 months Start Date: 2/16/2026 Travel: 1-2 times per month, with trips lasting 2-3 days.
Travel mainly between the USA and Canada.
Responsibilities: Develop and improve analytical testing methods.
Implement new equipment at QA/QC labs and plant floor stations.
Document work practices and testing methods.
Provide training to hourly and salaried team members.
Lead project update calls.
Troubleshoot analytical testing systems.
Roll out state-of-the-art technologies for measuring composition and structure of substances in a manufacturing food environment.
Support project execution.
Document Ways of Working and Training material.
Requirements: Minimum Experience: 3-5 years.
Industry Familiarity: Consumer Packaged Goods industry.
Required Skills: Ability to work independently while adhering to established guidelines and instructions.
Proficiency in computer systems, particularly Microsoft applications; strong overall computer skills required.
Comfort and adaptability in an analytical laboratory environment.
Proficient in English.
Fluent in French.
Preferred Skills: Comfortable working with minimal supervisory guidance while striving for practical, proactive, and efficient ways of working with a result-oriented mentality.
An outstanding multidisciplinary team of Neurosurgeons, Radiation Oncologists, Neuroradiologists, and a Neuropathologist is in search of a Neuro-Oncologist/Director to join their practice in Evanston, Illinois.
This tenured group of neuroscience specialists is part of one of the largest academic Neurology groups in the Chicago region and is employed by a "Top 100 Health System" that is continually recognized nationally for teaching, technology, safety & patient care.
Nurse Practitioner - Home Health/Visiting Provider
Innova Solutions is seeking an Advanced Practice Provider (APP) to deliver high-quality, patient-centered care in home settings and virtual environments, ensuring continuity of care and improved health outcomes. This role is integral to value-based care, leveraging data-driven strategies to enhance patient well-being.
This is permanent fulltime opening
Fulltime Work schedule is 30 ? 40 hour per week, M-F; however, a 4 day work week can be considered. 40 work week = 30 hours patient care and 10 hours charting roughly
Target compensation is $120-145K/year, including an additional $10K sign on bonus for eligible candidates
Must be a Nurse Practitioner, NO Physician Assistant can be considered at this time.
Key Responsibilities:
Provide comprehensive medical care to patients with chronic conditions, conducting assessments, diagnoses, and individualized treatment plans.
Perform physical exams, order and interpret diagnostic tests, prescribe medications, and conduct necessary procedures in home settings.
Utilize telemedicine technology to manage chronic conditions, acute changes, and follow-up care.
Collaborate with a clinical care team, ensuring effective communication and coordination under the supervision of a Medical Director or Physician Leader.
Educate patients and caregivers on disease prevention, lifestyle modifications, and health management.
Maintain accurate electronic health records (EHR) in compliance with privacy regulations and clinical standards.
Drive quality improvement initiatives, conducting clinical audits and staying updated on medical advancements.
Engage in ongoing professional development, including conferences, CMEs, and workshops.
Uphold high standards of clinical practice, ensuring patient safety and optimal care delivery.
Qualifications:
Advanced degree (NP or PA) from an accredited institution, with current national certification and state licensure.
Prescriptive authority and privileges as required by the state of practice.
Strong clinical expertise in managing complex patient conditions and comorbidities.
Excellent communication skills, with the ability to simplify complex medical information for patients and caregivers.
Proficiency in electronic health record (EHR) systems and telemedicine technologies.
Commitment to patient-centered care, quality improvement, and continuous learning.
Adaptability to changing healthcare delivery models and patient needs.
Preferred Experience:
5+ years of direct patient care experience.
Previous experience in value-based care and home-based healthcare.
Familiarity with Medicare programs and high-functioning team-based care models.
Working Conditions:
Ability to provide in-home and virtual care to patients.
Physical capability to lift up to 20 lbs, with occasional patient assistance up to 50 lbs.
Ability to stand for extended periods and drive to patient locations (home, hospital, SNF, etc.).
Fine motor skills and visual acuity required for clinical procedures.
PAY RANGE AND BENEFITS: Pay Range- $120-165K USD/year range Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Website: is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (77 Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Job Type: Full-time
Pay: $120,000.00 - $165,000.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- Certified Nurse Practitioner (Required)
- Driver's License (Required)
Work Location: On the road
This role defines future-state architecture and ensures solution design governance across a diverse portfolio of systems—including SAP S/4HANA, Coupa, BlackLine, Esker, Informatica, and Workday—to enable strategic capability execution, transformation readiness, and operational scale.
You’ll work closely with IT and business leaders to align technology decisions to Medline’s enterprise direction while collaborating with platform-specific architects to ensure integrated, sustainable outcomes.
Key Responsibilities Future-State Architecture Leadership Define and evolve target-state architectures and capability roadmaps across: Finance: Record-to-Report, FP&A, Tax, Treasury, Intercompany, Consolidation, Close & Reconciliation (via BlackLine), and Compliance Indirect Procurement: Source-to-Pay using Coupa, with AP automation through Esker Finance MDM: Chart of Accounts, legal entities, vendors, cost centers governed via Informatica MDM Core Finance FI/CO HR & Legal: Hire-to-Retire (e.g., Workday), performance, compliance, legal contracts (e.g., CLM, DMS)
- Develop architecture blueprints and roadmaps that connect business capability needs to application, integration, and data architecture
- Shape enterprise transformation initiatives, including SAP ECC to S/4HANA migration, Coupa expansion, Workday enablement, and MDM maturity Strategic Stakeholder Engagement Build trusted, advisory relationships with VPs and senior business leaders across Finance, Procurement, HR, and Legal Act as a strategic partner to align business goals with architecture direction and capability roadmaps Shape investment and program decisions by framing trade-offs, risks, and long-term impacts Translate strategy into actionable architecture, influencing both portfolio planning and delivery execution Solution Design Governance Serve as architecture governance lead across assigned domains—owning solution review and alignment decisions Run and contribute to Architecture Review Boards (ARBs), ensuring solution designs meet enterprise standards Provide guidance to solution architects and delivery teams across SAP and non-SAP landscapes Coordinate closely with SAP Platform Architects and Integration Architects to ensure cohesion Technology Leadership & Execution Support
- Provide architectural oversight across platforms: SAP ECC / S/4HANA Finance Coupa (S2P) Esker (Invoice Automation & e-Invoicing) BlackLine (Account Reconciliation & Financial Close) Informatica MDM & IDQ Workday / HRIS Legal Tech (CLM, e-Billing, DMS) Analytics: Power BI, SAP Analytics Cloud
- Identify opportunities for simplification, automation, and improved data quality Qualifications Required 10+ years of IT experience, with 5+ years in architecture roles Functional and architectural depth in Finance, Procurement, and/or HR domains Experience with SAP and non-SAP systems (e.g., SAP ECC, S/4HANA, Coupa, Blackline, Esker, Workday, Informatica) Strong capability in defining architecture and governing solution design Preferred Experience with SAP S/4HANA transformations Familiarity with architecture frameworks (TOGAF, BIZBOK) and tools (LeanIX, Signavio) Background in manufacturing, healthcare, or distribution industries Core Competencies
- Strategic thinking grounded in delivery and governance
- Ability to drive alignment across federated teams
- Strong communicator across technical and business domains
- Enterprise-focused, capable of managing ambiguity and trade-offs Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $154,000.00
- $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Revenue growth, market dynamics, and expanding business models have created significant opportunities for Medline to optimize technology across its inbound and outbound transportation ecosystems.
This role will focus on two foundational goals:
- Drive financial value by implementing and configuring technological solutions for Medline’s inbound and outbound transportation networks.
- Ensure the stability, continuity, and fit-for-purpose of Medline’s transportation system Job Description Responsibilities Maximize Medline’s financial return on technology in its Transportation Management System (TMS), Route Planner (RP), and similar.
Ensure the fit for purpose, availability, reliability, and security of business information, analytics systems/tools, and information services provided.
Build and manage a world class team to deliver best-in-class tools and services Medline and its customers.
Steward an iterative, pragmatic work environment to deliver services while balancing time, cost, and scope.
Harness the value of enterprise information assets and the analytics used to render insights for decision making.
Support business goals and champion a data-driven decision-making culture.
Innovate with and expand the organizations research and analytics approaches, skills, and technologies.
Manage enterprise leaders’ expectations regarding information assets and services.
Oversight and guidance relative to staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
Additional responsibilities as deemed necessary for the role.
Qualifications: A bachelor’s or master’s degree in business administration, computer science, supply chain management, or related field.; Advanced degree (Masters or MBA) preferred.
Five or more years of progressive leadership experience in leading cross-functional teams and enterprise wide programs, operating and influencing effectively across the organization and within complex contexts.
Excellent business acumen and interpersonal skills; able to work across business lines at senior levels to influence and effect change to achieve common goals.
Proven data literacy – the ability to describe business use cases/outcomes, data sources and management concepts, and analytical approaches/options.
The ability to translate among the vocabulary used by executive, business, IT and quant stakeholders.
Analytical skills: outstanding analytical and problem-solving abilities.
Ability to effectively drive business, culture and technology change in a dynamic and complex operating environment.
Broad experience valuable, but not essential, in multiple domain areas, such as data warehousing, business intelligence, data governance, data architecture, enterprise architecture frameworks, predictive analytics, and artificial intelligence.
4+ years of experience with ERP systems, SAP preferred.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Demonstrated collaborative skills and ability to work well within a team.
Ability to work with and influence senior management.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines and reporting.
High degree of proficiency in MS Office Suite, Outlook, and Internet applications.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role owns the infrastructure product portfolio (e.g., network, compute, storage, identity, endpoint, collaboration, and core platforms) and ITSM tooling (e.g., Service Management platform, knowledge, CMDB/asset, automation).
The director’s mandate is to improve service delivery to peer IT teams (Architecture, Security, Applications, Data, and Business Technology) and to ensure the Service Desk is modern, omnichannel, and consistently exceeding customer expectations—for both internal associates and external customers/partners.
Job Description MAJOR RESPONSIBILITIES Define the multi‑year infrastructure services and platform strategy, aligning to enterprise objectives, budgets, risk posture, and architecture standards; translate strategy into a quarterly roadmap with measurable outcomes and published scorecards.
Build and lead high‑performing teams across Service Desk, Infrastructure Product Management/Engineering, and ITSM Tooling & Process; develop leader bench strength and succession plans.
Establish a culture of operational excellence, data‑driven decision‑making, SRE/ITIL practices, and customer empathy; champion diversity, inclusion, and talent development.
Own the product lifecycle (vision, roadmaps, backlogs, SLOs/SLAs, cost models) for core infrastructure products (network, compute, storage, identity, endpoint, collaboration, platform services).
-
- Drive standardization, reliability, security, and cost efficiency.
Lead a modern, omnichannel Service Desk (portal, chat/virtual agent, voice, walk‑up) with shift‑left and knowledge‑centered service (KCS) to maximize first‑contact resolution and self‑service adoption.
Define and manage XLAs (experience‑level agreements) alongside SLAs to capture customer sentiment, journey friction, and outcome quality; publish transparent dashboards.
Integrate Service Desk with observability/AIOps and problem management to shrink MTTR, reduce repeat incidents, and prevent recurrences Ensure an accurate, auditable CMDB/asset with service mapping that supports impact analysis, DR/runbooks, and control/compliance needs Own budgets, forecasts, and run‑rate transparency for infrastructure services; optimize total cost of ownership through consumption management, capacity planning, and contract negotiations.
Establish outcome‑based vendor scorecards aligned to SLOs/XLAs and continuous improvement targets.
Global Scope: Cross‑time‑zone collaboration; occasional after‑hours releases for infrastructure changes; periodic travel to major sites, data centers, and vendor engagements.
MINIMUM JOB REQUIREMENTS Education Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
Work Experience 5+ years in infrastructure operations or related role 3+ years managing multi-disciplinary teams Knowledge / Skills / Abilities Expertise in ITSM practices, operational excellence, and modern platform engineering (Infrastructure as code, configuration/policy‑as‑code, pipelines).
Strong command of service metrics and financial management (TCO, forecasting, show back/chargeback).
Customer‑obsessed service mindset with proven use of Experience Level Agreement (XLA) alongside SLAs; ability to translate customer journey pain points into platform and process changes.
ITSM product ownership: service catalog design, request workflows, automation/orchestration, knowledge management, incident/major incident governance, problem/change excellence, and asset/CMDB health metrics.
Data‑driven ops: build and publish operational scorecards (availability, change success rate, patch/compliance, cost per ticket, contact rate, backlog health) and OKR alignment for peer IT teams.
AI for ITSM literacy and self‑service design to reduce live contact while elevating experience.
Change leadership: org design, talent development, building a manager‑of‑managers bench, and fostering a culture of blameless post‑incident learning.
Communication & executive presence: crisp incident/executive communications, storytelling with metrics, and stakeholder management across Architecture, Security, Applications, Data, and Business Technology.
Vendor management, contract negotiation, and license optimization experience.
Excellent leadership, communication, and stakeholder management across executive, technical, and frontline audiences.
Metric-driven mindset and data / analytical tools such as databases and report development.
Experience directing both onshore and offshore teams.
Basic understanding of financial and revenue models.
Strong prioritizing, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced and deadline-oriented environment.
Self-motivated with critical attention to detail, deadlines, and reporting.
PREFERRED JOB REQUIREMENTS Education Advanced degree in Computer Science or related field Certification / Licensure Azure Fundamentals, ITIL v4 Knowledge / Skills / Abilities Experience managing million-dollar+ annual budget and forecasting activities over several years Experience operating in hybrid cloud environments and driving self‑service platform adoption at scale.
Demonstrated success running internal platforms as products (roadmaps, backlog, service catalog, and stakeholder outcomes.
Track record modernizing the Service Desk (omnichannel—phone, chat, portal, virtual agents), shift‑left, knowledge management; measurable gains in common service desk KPIs: first call resolution, customer satisfaction, etc.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $177,000.00
- $266,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role is responsible for driving measurable improvements in transportation performance by leveraging advanced analytics and deep Transportation Management System (TMS) expertise.
The analyst translates transportation data and system outputs into actionable insights that inform operational decisions, cost optimization, and continuous improvement initiatives.
Job Description CORE JOB RESPONSIBILITIES Own and drive TMS optimization efforts across inbound transportation, including configuration, enhancement, and ongoing performance tuning, in close partnership with Transportation Operations and the Medline IT team.
Serve as a functional TMS subject matter expert Interpret and analyze complex transportation datasets (from TMS, ERP, and related systems) to identify cost drivers, service gaps, network inefficiencies, and improvement opportunities.
Translate analytical findings into actionable business recommendations, clearly articulating operational and financial impacts to cross-functional stakeholders and leadership.
Design and support advanced analytical models, scenario analyses, and simulations to evaluate transportation strategies, capacity planning, mode optimization, and network changes.
Partner cross-functionally with Logistics, Distribution, Procurement, IT, and external carriers to improve transportation execution, resolve systemic issues, and enhance end-to-end process efficiency.
Develop and enhance reporting, dashboards, and KPIs using Excel, SQL, and BI tools to provide visibility into transportation performance and support data-driven decision-making.
Stay current on transportation technology trends, regulatory changes and proactively identifying opportunities to improve tools and processes.
Discovering new opportunities to influence the use of transportation data and TMS features across the Operational business functions.
ADDITIONAL RELEVANT EXPERIENCE Strong hands-on experience with Transportation Management Systems, with deep functional knowledge of Oracle Transportation Management (OTM) strongly preferred.
Intermediate to advanced proficiency in Excel, SQL, and/or data visualization tools (e.g., Power BI), with the ability to work directly with large, complex datasets.
Proven ability to analyze, interpret, and explain system-generated results to non-technical stakeholders.
Strong understanding of transportation processes, including inbound logistics and execution workflows.
Excellent problem-solving, communication, and stakeholder-influencing skills.
Comfortable operating in a fast-paced and/or multi-node supply chain environment Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $85,000.00
- $128,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.