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Director of Healthcare Technology Product Strategy
Salary not disclosed
Dallas, TX 3 days ago

Director of Healthcare Technology Product Strategy

Location: Hybrid in Dallas, TX OR Remote Nationwide with travel


Are you a strategic healthcare product leader who thrives at the intersection of business growth and technology innovation? An expanding, mission driven healthcare services organization is seeking a Director of Healthcare Technology Product Strategy to shape and lead enterprise product initiatives that directly impact patient access, operational performance, and long-term growth.


This is a high visibility leadership role designed for a commercially minded product strategist, someone who can translate executive vision into scalable technology capabilities across imaging, scheduling, call center operations, reporting, and enterprise systems. You will serve as a key bridge between executive leadership, clinical and operational stakeholders, and technical teams, ensuring that every technology investment drives measurable financial and patient experience outcomes.


Key Responsibilities

Enterprise Strategy and Roadmap

  • Develop and lead a multi-year-old technology product roadmap aligned with growth, operational performance, and patient experience goals
  • Translate executive priorities into scalable technology capabilities and measurable outcomes, including AI and analytics initiatives

Business Case and Financial Leadership

  • Build ROI driven business cases and define KPIs tied to revenue, cost reduction, throughput, and patient satisfaction
  • Partner with executive and finance teams to prioritize investments based on enterprise value

Operational Alignment and Product Execution

  • Collaborate with leaders across scheduling, call center, imaging, and reporting to identify and implement measurable improvements
  • Lead build versus buy versus partner evaluations and oversee vendor selection and lifecycle management
  • Ensure solutions meet regulatory, interoperability, and governance requirements

Cross Functional Influence

  • Drive alignment across operations, IT, engineering, and clinical stakeholders
  • Anticipate risks and system interdependencies while fostering a culture of accountability and continuous improvement


Required Experience

  • 7 plus years of experience in healthcare product management, healthtech, diagnostics, or provider side enterprise systems
  • Demonstrated success building business cases tied to revenue growth, cost reduction, or operational throughput improvement
  • Experience leading enterprise software evaluations and vendor selection processes
  • Strong understanding of healthcare operational workflows such as scheduling, patient access, imaging, reporting, or revenue cycle touchpoints
  • Experience working within regulated healthcare environments and interoperability frameworks
  • Proven ability to influence senior leaders and drive cross functional alignment

Preferred Experience

  • Background in radiology, enterprise imaging, or multi-site healthcare service environments
  • Experience leading system modernization, consolidation, or digital transformation initiatives
  • Exposure to AI enabled healthcare workflows and analytics driven decision making


This is an opportunity to step into a strategic leadership role with enterprise impact. If you are energized by aligning business growth with technology execution and want to shape the future of healthcare operations at scale, we would welcome a confidential conversation.


About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Not Specified
Human Resources Information System Specialist
🏢 LHH
Salary not disclosed
Houston, TX 2 days ago

Workday Peakon Implementation Specialist

Location: Houston, TX (Hybrid – 3 days onsite / 2 days remote)

Contract Length: 120 days

Start Date: ASAP

Pay Rate: $90–$110/hour

Schedule: Monday–Friday, 8:00 AM–5:00 PM (40 hours/week, no overtime)



Key Responsibilities

  • Assist with go‑live activities and post‑implementation stabilization for Workday Peakon Employee Voice
  • Set up and refine surveys, dashboards, audience visibility, segmentation, and reporting frameworks
  • Validate data integrity, user access, and visibility across both Workday and Peakon environments
  • Proactively identify configuration issues, risks, or gaps and provide clear, actionable recommendations
  • Establish strong partnerships with HR, HRIS, people leaders, and external implementation partners
  • Serve as a trusted advisor to leaders on effective Peakon use, insight interpretation, and best practices
  • Translate People‑team and business requirements into practical system configurations and solutions
  • Perform effectively in a live production environment where testing capabilities are limited or unavailable
  • Review workflows, ask targeted diagnostic questions, and recommend continuous improvements
  • Collaborate closely with internal HRIS teams and third‑party Workday partners.
  • Support managers in understanding engagement insights and turning data into meaningful action


Required Qualifications

  • 5+ years of HRIS experience, including Workday
  • Bachelor’s degree preferred
  • Experience implementing or supporting employee engagement or survey platforms
  • Ability to work independently and ramp up quickly
  • Strong, hands‑on experience with Workday
  • Direct experience with Workday Peakon and a proven ability to manage stakeholders and build relationships
  • Demonstrated implementation experience, including success operating without a formal testing environment
  • Strong communication skills with a consultative and advisory approach
  • Ability to work onsite in Houston three days per week


Preferred Qualifications

  • Experience supporting post‑launch stabilization or hyper care phases
  • Experience supporting ERP or large‑scale system implementations
  • Background partnering closely with HR and People teams



Equal Opportunity Employer/Veterans/Disabled




To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


• The California Fair Chance Act


• Los Angeles City Fair Chance Ordinance


• Los Angeles County Fair Chance Ordinance for Employers


• San Francisco Fair Chance Ordinance

Not Specified
Human Resources Information System Analyst II
🏢 QXO
Salary not disclosed
Coppell, TX 2 days ago

The HRIS Analyst II is responsible for the configuration, maintenance, optimization, and support of HR systems, with a primary focus on UKG, iCIMS, and related integrations. This role partners closely with HR, IT, and business stakeholders to ensure system integrity, data accuracy, compliance, and a seamless user experience.


Key Responsibilities


  • Configure and maintain security roles, workflows, system rules, and validations across HRIS modules within UKG and integrated platforms
  • Administer and support iCIMS, ensuring proper configuration, data flow, and integration with downstream systems
  • Build, maintain, and enhance reports and dashboards within iCIMS to support recruiting operations and leadership reporting needs
  • Troubleshoot and resolve integration issues between HR systems, third-party vendors, and internal applications
  • Investigate and correct data discrepancies; lead error identification and remediation efforts
  • Develop, maintain, and distribute custom reports, analytics, and scheduled dashboards for HR and business leaders
  • Support system upgrades and release management activities, including feature testing, regression testing, and validation
  • Collaborate with People Operations and IT to enhance self-service functionality and improve system efficiencies
  • Maintain comprehensive business process documentation, system configuration guides, and standard operating procedures (SOPs)
  • Support data privacy, security, and compliance initiatives, including SOX and GDPR audits
  • Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment


Qualifications


  • Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
  • 3–5+ years of progressive HRIS experience
  • Hands-on experience administering UKG (UltiPro/UKG Pro) and iCIMS
  • Demonstrated experience building and supporting system integrations (APIs, file feeds, middleware, SFTP, etc.)
  • Strong reporting and analytics experience, including custom report development and dashboard creation within UKG and iCIMS
  • Experience troubleshooting data issues and resolving integration errors
  • Working knowledge of data privacy and compliance requirements (SOX, GDPR)
  • Experience supporting system releases, testing cycles, and regression validation
  • Strong project management and organizational skills with the ability to manage competing priorities
  • Excellent analytical, problem-solving, and communication skills
Not Specified
Lead, Systems Engineer - Waco, TX
Salary not disclosed
WACO, TX 4 days ago

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Systems Engineer - EA ISR Programs 

Job Code: 30408

Job Location: Waco, TX (On-Site)

Job Schedule: 1st Shift 9/80

 

Job Description:

 

The Lead Systems Engineer (LSE) will be responsible for supporting the development,

integration, test, and verification of a variety of new and/or modified systems for a

missionized Gulfstream G550 platform. The LSE will require working knowledge of

encrypted communications, flight deck missionization, Emissions Control (EMCON), and

Position, Navigation, and Timing (PNT). The LSE will be responsible for requirements

development and management, technical risk identification, system design, system

Integration, Verification and Validation (IV&V), civil and military certification, and

liaison troubleshooting and sustainment efforts.

 

The LSE will support large, complex project initiatives of substantial importance to the

organization with minimal oversight or direction on and off-site. They will Communicate

with internal leadership, external subcontractors and customer teams to explain and

influence changes to practices, processes and approaches. The LSE will provide input

into new products/processes and implements operational plans that have measurable

impact on business or functional results.

 

Essential Functions:

  • Developing aircraft system requirements: Concept of Operations (ConOps), system specifications, component specifications, and system schematics.
  • Performing verification and validation such as: creating test plans, creating test procedures, physically operating the system to perform ground and flight testing, writing certification reports.
  • Supporting technical publications by providing source data and reviewing publications such as: system operating manuals, maintenance manuals, instructions for continued airworthiness.
  • Supporting periodic travel for Technical Interchange Meetings, Program Reviews, Testing, and Aircraft Field Support.
  • Significant experience with some or all of the following: encrypted communications, flight deck missionization, Emissions Control (EMCON), and Position, Navigation, and Timing (PNT).
  • Proficient computer skills (Microsoft Office tools: Word, Excel, PowerPoint, Visio).
  • Proficient communication skills (verbal, written, slide presentations).
  • Proficient technical writing skills (specifications, procedures, reports).
  • Performing hands-on testing and troubleshooting of aircraft electrical and mechanical systems; requires climbing and crawling on the aircraft in confined areas to perform job duties.
  • Understanding and supporting the aircraft certification process (Civil : 14 CFR Part 25; Military: MIL-HDBK-516).
  • Interpreting and using aircraft technical documentation such as: system schematics, mechanical drawings, electrical drawings, aircraft technical publications, Standards (MIL, SAE, RTCA, 14 CFR, etc.).
  • Creating bids and writing proposals.
  • Ability to work effectively in a fast-paced, dynamic environment with time-critical requirements.
  • Excellent communication skills and ability to work effectively in a team environment.
  • Able to travel up to 10%.
  • Read and interpret technical specifications, engineering blueprints, test procedures, and technical publications.
  • Ability to obtain a US security clearance at the Secret level

 

Qualifications:

  • Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience.
  • In lieu of a degree, minimum of 13 years of prior related experience.
  • An active DoD Secret Security Clearance, which requires U.S. Citizenship.
  • Demonstrated experience in program planning, guidance, and engineering execution within scope, schedule, and budget.
  • Demonstrated experience understanding of engineering processes and policies
  • Demonstrated experience in Aircraft Integration, Test and Delivery
  • Ability to travel as needed based on business demands

Preferred Additional Skills:

  • An active DoD Top Secret (SCI) Security Clearance, which requires U.S. Citizenship.
  • Ability to use standard Microsoft Office suite of applications
  • Ability to operate within a Product Lifecycle Manager (PLM); TeamCenter preferred
  • Experience conducting first article verification testing
  • Experience managing requirements within a management tool (DOORS, JAMA, etc.)
  • Experience working within a MBSE tool (CSM preferred)
  • Experience working with subcontractors and US Government customers.
  • Demonstrated experience in communicating with internal and external Customer stakeholders
  • Experience with FAA (STC) and Military (MTC) certification activities

 

#LI-EN2

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

permanent
Audit Lead - AI Model Risk
🏢 Usaa
Salary not disclosed
Seguin, TX 5 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As an Audit Lead, you'll support audit engagements of varying complexity, often participating in cross-functional, risk-based assurance and advisory projects, contributing to the quality of audit work. A key aspect of this role involves testing models and model-related tools as part of audit engagements. You will support Auditor-In-Charge (AIC) responsibilities and maintain knowledge of financial services regulations, effectively responding to and interacting with regulators.

This role provides support and oversight to multiple audit engagements and participates in the review of engagement planning, fieldwork, and reporting. You will also manage strategic initiatives and assist with the development and implementation of a risk-based audit plan. You will serve as, and/or partner with, subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. You will also adhere to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.

Relocation assistance is available for this position.

What you'll do:

  • Contribute to continuous monitoring, advisory activities, special reviews, and investigations.

  • Ensure assigned audit engagements are completed objectively, professionally, and timely, adhering to audit standards.

  • Identify control weaknesses and recommend improvements, drafting audit issues and reports for client leadership and conducting follow-up.

  • Support quality of audit reviews and propose updates to the universe risk assessment based on audit results.

  • Build client relationships to drive strategic objectives.

  • Communicate effectively with business/clients, delivering risk-based and difficult messages, and potentially with regulators and executive leaders.

  • Provide coaching and guidance to other auditors, ensuring timely and quality deliverables, and may provide engagement evaluations.

  • Provide input into the internal audit universe and risk profiles, updating risk assessment information.

  • Participate in the development and execution of the annual audit plan, assessing and covering risks.

What you have:

  • Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.

  • 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.

  • Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.

  • Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work.

  • Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes.

  • Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.

  • Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit.

  • Experience in overseeing work with both internal and external partners in a highly collaborative environment

  • Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities.

  • Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.

What sets you apart:

  • AI/ML Knowledge: Comprehensive understanding of AI/ML concepts, lifecycle stages, data sourcing, model types, tools, applications, and model risk management principles.

  • AI Risk Management Expertise: Proficient in identifying, assessing, and mitigating risks associated with AI systems (e.g., safety, data integrity, privacy, security, biases).

  • Model Risk & Control: Deep knowledge of model risk frameworks and control testing methodologies.

  • Regulatory & Governance Expertise: Familiarity with AI-related regulatory guidance (e.g., SR 11-7, OCC 2011-12) and emerging governance principles (e.g., NIST AI RMF, ISO/IEC 42001, EU AI Act).

  • AI Explainability & Transparency: Ability to evaluate interpretability techniques for regulatory and business transparency.

  • Emerging Technology Awareness: Awareness of generative AI, LLMs, and automated decisioning frameworks to assess evolving risks and adapt audit techniques.

Compensation range: The salary range for this position is: $143,320 - $273,930

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
Registered Nurse Field Case Manager Optum Care at Home: DC, MD, VA
🏢 Optum
$58,800

$5,000 Sign-on Bonus for External Candidates


For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
The Optum Care at Home program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in their place of residence. The DSNP program combines clinicians providing intensive interventions customized to the needs of each individual, in collaboration with the Interdisciplinary Care Team, which includes the clinician, the member's Primary Care Provider and other providers, and other professionals.

This position is open to candidates who live in DC, MD, or VA

This is a field-based position in the greater Washington D.C. area.

Expect to spend about 50-75% of your time in the field visiting our members in their homes or in long-term care facilities in the local area.

You'll need to be flexible, adaptable and, above all, patient in all types of situations.

Standard Hours: Monday - Friday normal daytime business hours (no on-call, no weekends and no holidays required).


Primary Responsibilities:
  • Assess, plan and implement care management interventions that are individualized for each member and directed toward the most appropriate, least restrictive level of care
  • Develop and implement care plan interventions throughout the continuum of care as a single point of contact
  • Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
  • Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team
  • Identify appropriate interventions and resources to meet gaps (e.g., psychosocial, transportation, long-term care) based on specific consumer needs from both the health care and psychosocial / socioeconomic dimensions of care
  • Document the plan of care in appropriate EHR systems and enter data per specified
  • Maintain consumer engagement by establishing rapport, demonstrating empathy, and building a trusting relationship
  • Collaborate with primary providers or multidisciplinary team to align or integrate goals to plan of care and drive consistent coordination of care
  • Provide ongoing support for advanced care planning
  • Reassess plan of care at appropriate intervals based on initial objectives, significant change of condition, or achievement of goals
  • Understand and operate effectively/efficiently within legal/regulatory requirements
  • Utilize evidence-based guidelines (e.g., medical necessity guidelines, practice standard)
  • Make outbound calls and receive inbound calls to assess members' current health status
  • Identify gaps or barriers in treatment plans
  • Provide member education to assist with self-management
  • Make referrals to outside sources
  • Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
  • Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current unrestricted Registered Nurse license in Washington D.C., or the ability to obtain within 90 days of hire date
  • Certified in Basic Life Support
  • 2+ years of experience working with MS Word, Excel and Outlook
  • 1+ years of experience in post - acute care, such as long-term care
  • 1+ years of clinical case management experience
  • 1+ years of experience with using an Electronic Medical Record
  • Valid Driver's License and access to reliable transportation
  • Ability to work in a field-based capacity in Washington, D.C.
  • Reside within 50 miles of Washington, DC

Preferred Qualifications:
  • Certified Case Management (CCM)
  • 1+ years of experience working with the geriatric population
  • 1+ years of LTSS (Long Term Services and Supports)
  • 1+ years of HCBS (Home and Community Based Services) experience
  • Field based experience going into members' homes
  • Experience creating care plans
  • Case Management experience
  • Background in managing populations with complex medical or behavioral needs

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
permanent
Live Chat Representative (Work From Home)
Salary not disclosed
Atlanta, WFH 3 days ago
We are looking for a motivated and customer-focused Live Chat Representative to join our remote support team.

In this role, you will assist customers through live chat by answering questions, resolving issues, and providing accurate information about our products or services.

Responsibilities: Respond to customer inquiries via live chat in a timely and professional manner Provide accurate information about products, services, and company policies Troubleshoot and resolve customer concerns or escalate when necessary Maintain clear and professional communication with customers Document customer interactions and feedback Ensure high customer satisfaction and positive user experience Requirements: Excellent written communication skills Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and manage time effectively Customer service experience is a plus but not required
Remote working/work at home options are available for this role.
Not Specified
Customer Services Representative - Work From Home
✦ New
Salary not disclosed
Leesburg, FL, WFH 1 day ago

[Customer Support / Remote]
- Anywhere in U.S.

/ Up to $21 per hour / Medical insurance / 401k / PTO
- As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer complaints and issues in a timely and efficient manner; Provide accurate and detailed information about company products and services; Maintain accurate customer records and update information as needed; Collaborate with other teams within the company to ensure customer satisfaction and resolution of complex issues...Hiring Immediately >>


Remote working/work at home options are available for this role.
Not Specified
FT Customer Service Associate - Work From Home
✦ New
Salary not disclosed
Covington, LA, WFH 1 day ago

[Customer Support / Remote]
- Anywhere in U.S.

/ Competitive pay / Medical, dental & vision / 401k match / PTO
- As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage ticket inventory by ensuring timely and accurate processing of ticket consignment and ticket purchase requests; Collaborate with the team to ensure department coverage is met; Provide excellent customer service, always putting the customer first; Ensure established productivity and service standards are consistently met...Hiring Immediately >> join our team and make a positive impact on our customers' event experiences!


Remote working/work at home options are available for this role.
Not Specified
FT Customer Service Representative - Work From Home
✦ New
Salary not disclosed
Ramona, CA, WFH 1 day ago

[Customer Support / Remote]
- Anywhere in U.S.

/ Competitive pay / Medical, dental & vision / 401k / PTO
- As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and maintain accurate customer account information in the company database; Identify and escalate any complex or urgent customer issues to the appropriate department; Follow up with customers to ensure their needs have been met and their questions have been answered...Hiring Immediately >>


Remote working/work at home options are available for this role.
Not Specified
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