Information Technology Jobs in Mountain View, CA

Job Summary

The Director of Revenue Management directs all UCSF Health revenue integrity strategy and initiatives across hospital and professional billing environments. The Director oversees the Revenue Integrity (RI) team and has enterprise responsibility for Charge Description Master (CDM) governance, pricing, accurate and compliant charge capture, documentation alignment, revenue monitoring, and proactive identification and mitigation of denial risk.

Responsibilities include the structure and maintenance of the CDM and professional fee schedules; development, implementation, and oversight of policies and processes related to compliant charging and coding practices; pricing strategy, analysis, and modeling; and proactive monitoring of gross revenue performance and revenue risk.

The Director collaborates extensively with clinical departments, Health Information Management, Patient Financial Services, Compliance, Internal Audit, Health Plan Strategy, Finance, and Information Technology teams to ensure revenue integrity requirements are embedded into operational and technical workflows. This includes partnership with IT and Epic application teams to optimize system design, automation, testing, and validation of charge capture and billing workflows to ensure accuracy, efficiency, and safeguarding of revenue.

The Director interacts with executives, other directors, internal and external auditors, compliance leadership, operational leaders, physicians and their staff, and UC system counterparts. External contacts include state and federal agencies, regulatory bodies, vendors, and external auditors.

The Director contributes to short- and long-range planning for revenue cycle strategies, processes, tools, and systems; establishes departmental goals, budgets, and staffing plans; and develops policies that affect revenue integrity and revenue cycle functions across UCSF Health. Errors in judgment or failure to achieve objectives may result in significant financial loss, compliance risk, or operational disruption.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $144,200 - $350,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: Description

The Revenue Management Department provides enterprise governance, strategic oversight, and operational leadership for revenue integrity across UCSF Health, encompassing both hospital and professional billing environments. The department is responsible for ensuring compliant, accurate, and defensible revenue practices through oversight of charge capture, documentation alignment, coding integration, pricing governance, and Charge Description Master (CDM) and professional fee schedule management.

The department partners closely with clinical leadership, Finance, Compliance, Health Information Management, Patient Financial Services, and Information Technology to embed revenue integrity requirements into operational and technical workflows. This includes supporting system design, automation, analytics, and controls to safeguard revenue, reduce variability, mitigate compliance risk, and support transparent and sustainable reimbursement practices. The Revenue Management Department serves as a strategic liaison between operational and technical teams and plays a critical role in enterprise revenue performance, regulatory readiness, and system-wide initiatives.

Required Qualifications

• Bachelor’s degree in relevant field such as, Business, Management, or Health Administration; or equivalent experience
• Ten (10) years of experience in hospital and professional revenue cycle leadership, charge description master maintenance, clinical charge capture, coding, government/third-party reimbursement, or similar healthcare experience
• Possession of 1 or more of the following certifications:
• CPAM – Certified Professional in Ambulatory Management (MGMA)
• CHRI – Certified Healthcare Revenue Integrity (AAPC)
• CHC – Certified in Healthcare Compliance (HCCA)
• CPC – Certified Professional Coder (AAPC)
• CCS – Certified Coding Specialist (AHIMA)
• Experience in managing and/or developing charge description master, fee schedules, and charge capture processes, policies, and/or procedures
• Practical experience using hospital information systems, Epic preferred, and computer proficiency with PC applications (e.g. Microsoft Office)
• Practical experience and knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), and Revenue codes
• In-depth knowledge of overall revenue cycle processes, specifically revenue integrity, including industry trends
• Demonstrated leadership experience in a healthcare setting, preferable within a medical facility or health system
• Knowledge of applicable laws, regulations, requirements, standards and practices pertaining to patient confidentiality and information management
• Demonstrated analytical and decision-making skills
• Demonstrated professional interpersonal and communication skills
• Excellent organizational, time management, and project management skills; ability to manage multiple, competing priorities
• Detail-oriented, good organizational skills, and ability to be self-directed
• Ability to present to and interact with all levels of hospital management and physician leaders
• Ability to plan, document, direct, monitor and coordinate workflows

Preferred Qualifications

• Master’s degree in related health care or business area and/or equivalent experience/training

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

006580 REVENUE CYCLE HC MGR 2

Job Category

Accounting / Finance, Financial, Professional and Managerial, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

%

Location

Emeryville, CA

Campus

Emeryville

Work Style

Flexible

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday, 8 a.m. - 5 p.m.

Program Ambassador, Enterprise Services

About Tundra Technical Solutions

Since 2004, Tundra's mission to become the world's number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent management.

We challenge norms, exceed expectations, and are dedicated to sourcing top-tier talent for some of the world's most renowned brands. Our pioneering approach to Direct Source Curation consistently ranks us among North America's fastest-growing and largest staffing organizations.

In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.

Why Choose Tundra?

• Financial Success – We pride ourselves on being a leader in the industry regarding our compensation and uncapped commission structures.
• People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
• Continued Professional Development – tailored Sales and Leadership development courses to support your career growth here at Tundra.
• Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
• Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
• Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team

We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.

The Role

As a Program Ambassador, Enterprise Services, you will act as the strategic advisor and relationship lead for a Global 500 partner’s Direct Source program. You will oversee program success, build alignment between hiring initiatives and business objectives, and exercise independent judgment in resolving workforce challenges. This role requires a balance of program design, workforce analytics, and high-level relationship management.

• Build, implement, and continuously improve a best-in-class Direct Source program tailored to the needs of our global partner.
• Collaborate with partner executives and hiring leaders to shape workforce strategies aligned with corporate goals and market conditions.
• Develop and execute a strategic program roadmap, including initiatives to improve talent pipelines, workforce diversity, and long-term scalability.
• Analyze market data, workforce trends, and competitive activity to produce actionable insights that inform program decisions.
• Act as the primary liaison for program escalations related to service delivery, billing, workforce performance, or policy, applying discretion and judgment in issue resolution.
• Lead regular program governance meetings, reporting on KPIs, fulfillment, and workforce strategy effectiveness to both internal leadership and partner executives.
• Provide advisory guidance to hiring managers and internal delivery teams, ensuring best practices in recruitment and program compliance.
• Become a subject matter expert in the partner’s culture, strategic initiatives, and workforce priorities to ensure program alignment and success.

Who You Are

• Experienced in program management, account management, or workforce solutions advisory, ideally within contingent labor or staffing environments.
• Skilled at interpreting data, developing forecasts, and making recommendations that influence business outcomes.
• Confident in working with senior partner stakeholders and facilitating discussions at the executive level.
• Knowledgeable about contingent labor programs, recruitment strategies, and workforce best practices.
• Known for exercising independent judgment and problem-solving in high-visibility, strategic situations.
• Adept with tools such as ATS platforms and workforce management systems.

The salary range that the employer in good faith reasonably expects to pay for this position is $55,000 – $70,000 annually, depending on experience and qualifications.

Tundra fosters a pay-for-performance culture and offers competitive compensation packages. In addition to our base salaries, we offer Uncapped Commission, Bonuses, and Associate Option Plans where applicable.

Our benefits include medical, dental, vision and retirement benefits.

This post is for an existing vacancy

At Tundra, we are dedicated to building an inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles within the organization.

Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program , referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend.

Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success is built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with law, including the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Unincorporated LA County candidates: criminal history may be relevant to the following job duties: protect and return property, adhere to confidentiality requirements, comply with security requirements, adhere to applicable codes of conduct.

Job Title: Sr. Compliance Analyst

Location: San Francisco, CA (Onsite)

Duration: 6-Month W2 Contract

Pay Rate: $45–$54/hour (DOE)

Description: Role Overview

The Sr. Compliance Analyst within the Office of IT Hygiene plays a critical role in ensuring IT Hygiene practices and standards are consistently followed across the enterprise. This position focuses on enabling visibility into the adoption, maturity, and effectiveness of Hygiene initiatives through durable reporting mechanisms and compliance assessments. The analyst will partner with IT and business leaders to evaluate adherence to defined policies, identify areas of concern or opportunity, and support the continuous improvement of IT Hygiene performance and governance.

Key Responsibilities

•Develop and operationalize reporting: Design and facilitate the implementation of sustainable reporting mechanisms that measure adoption, maturity, and value realization for IT Hygiene initiatives.

•Assess compliance performance: Collaborate with IT leaders and initiative owners to evaluate compliance with established Hygiene policies, standards, and metrics.

•Identify non-compliance and trends: Detect and document instances of non-compliance, negative trends, or emerging risks, and share insights with the Office of IT Hygiene leadership for corrective action.

•Deliver regular reporting: Produce and distribute monthly compliance and performance reports to leadership, ensuring transparency into progress and gaps.

•Analyze performance patterns: Investigate and communicate the drivers behind unusually strong or weak performance across teams or domains, enabling data-driven decision making.

•Recommend policy improvements: Provide actionable recommendations to refine IT Hygiene policies and measures to better align with organizational goals and support long-term sustainability.

•Support cross-functional alignment: Work closely with other compliance, risk, and governance teams to ensure consistent interpretation and application of IT Hygiene standards.

Required Qualifications

•Bachelor's degree in Information Technology, Business Administration, Data Analytics, or related discipline.

•6–10 years of experience in IT compliance, governance, analytics, or related functions.

•Strong analytical and problem-solving skills with the ability to interpret complex datasets and identify meaningful trends.

•Proven experience developing and maintaining dashboards or reports using tools such as Power BI, Excel, or ServiceNow Performance Analytics.

•Familiarity with IT governance frameworks (e.g., ITIL, COBIT) and compliance or audit processes within large organizations.

Benefits Info: Russell Tobin/Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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About This Role:

Crusoe Energy is seeking a Portfolio Schedule Manager, Project Controls to provide leadership and governance across scheduling for large-scale, complex capital programs, including hyperscale data center projects. This role operates at the portfolio level, ensuring schedule integrity, consistency, and transparency across multiple concurrent projects.

The Portfolio Schedule Manager will establish and enforce scheduling standards, integrate execution schedules with cost insights, and deliver clear, actionable reporting to senior leadership and Crusoe clients. This role is ideal for a seasoned project controls professional who brings deep scheduling expertise, strong leadership skills, and the ability to connect schedule performance to broader program and financial outcomes.

What you'll be working on:

• Lead portfolio-level construction scheduling and project controls across multiple large infrastructure or hyperscale data center projects
• Establish, enforce, and continuously improve minimum scheduling standards, including schedule structure, coding, progress measurement, update cadence, and reporting
• Own portfolio schedule reporting, clearly communicating schedule health, forecasted milestones, critical path impacts, and overall delivery risk to leadership and clients
• Integrate schedule and cost insights to highlight schedule-driven cost risks, acceleration impacts, and downstream financial implications
• Oversee and support onsite and regional scheduling services teams, providing direction, quality assurance, escalation support, and alignment to portfolio standards
• Bridge execution schedules with baseline planning assumptions by partnering closely with Preconstruction to ensure continuity from planning through delivery
• Own the onboarding and transition of schedules from Preconstruction into active project delivery, ensuring alignment with general contractors and key vendors
• Collaborate with consultants, Preconstruction, Construction, general contractors, and OFE vendors to integrate contractor schedules into a unified, program-level schedule
• Support data-driven decision-making by providing timely, accurate schedule insights across the portfolio

What you'll bring to the team:

• Bachelor's degree in Engineering, Construction Management, or a related technical discipline
• 12+ years of experience in construction scheduling and project controls for large infrastructure, hyperscale data center, or complex capital programs
• Advanced scheduling expertise; Primavera P6 proficiency and/or advanced scheduling certifications strongly preferred
• Proven experience establishing and enforcing scheduling standards across multi-project portfolios
• Strong ability to assess schedule health, critical path impacts, and milestone risk at both project and portfolio levels
• Experience integrating schedule and cost data to inform leadership decisions
• Demonstrated leadership managing and guiding scheduling teams and external service providers
• Strong communication skills with the ability to present complex schedule information clearly to senior stakeholders and clients

Benefits:

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $50 per pay period

Compensation Range:

Compensation will be paid in the range of $180,000 – $225,000. Restricted Stock Units are included in all offers. Compensation will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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Lead Actuarial Analyst

Are you eager to make a real difference through data and innovation while enjoying flexibility that supports how you work best?

Make an impact at the center of California's workers' compensation system while benefiting from a hybrid schedule that allows you to work remotely 60% of the time. At the WCIRB, we offer the best of both worlds: the freedom to do deep analytical work from home most days, paired with purposeful onsite collaboration (40%) at our modern San Francisco headquarters. It's a structure designed to support focus, autonomy and long‐term professional growth.

Our actuarial and research teams work on a wide range of workers' compensation projects, from medical cost trend analysis and classification research that support advisory pure premium rate changes to innovative studies uncovering emerging drivers of system costs. Recent work has explored topics such as employee tenure, long COVID and the effectiveness of experience rating in promoting workplace safety. Our culture is collaborative and mission‐driven and our benefits are designed to support both wellbeing and career development. Employees also enjoy robust retirement offerings, including both a 401(k) and a pension plan.

The Workers' Compensation Insurance Rating Bureau of California (WCIRB) is California's trusted, objective provider of actuarially based information and research, advisory pure premium rates, and educational services integral to a healthy workers' compensation system. We are a private, nonprofit association representing more than 400 member companies, funded entirely by membership fees and assessment. We employ approximately 175 people, with our headquarters located in downtown San Francisco.

About the Role

We are seeking an experienced Lead Actuarial Analyst who is energized by complex analytical challenges, cross‐functional collaboration and the chance to influence methodologies used statewide. This role is central to the WCIRB's actuarial functions and offers meaningful opportunities for independence, visibility and professional development.

Responsibilities

• Leads the analysis and evaluation of statistical data pertaining to pure premium rates; identifies trends or cost drivers; prepares materials for committees or rate filings to evaluate impact of various cost drivers on pure premium rates.
• Leads actuarial analyses of aggregate data and ratemaking methodologies; recommends adjustments to actuarial ratemaking methodologies to the Vice President, Actuary and Chief Actuary; periodically validates appropriateness of methodologies.
• Provides key deliverables and correspondence with WCIRB members and other customers, such as the insurance department and governmental agencies, on complex data and other technical issues, with minimal or no supervision.
• Represents the Actuarial department and provides subject matter expertise on actuarial data and data collection processes to representatives of other units of the WCIRB on various cross‐functional projects and issues.
• Prepares, reviews, and analyzes various studies of aggregate and classification experience for rate filings and other reports produced by Actuarial Services including those presented to WCIRB Committees and Working Groups.
• Leads the Actuarial team's efforts in collaboration with the IT department on the development and changes to applications used by the Actuarial team and customers to submit, retrieve, and/or analyze data.
• Supervises the development and maintenance of data products and oversees the fulfillment of data requirements pursuant to statutory and regulatory mandates.
• Performs peer reviews of analysts' work.
• Supervises actuarial analysts in various aspects of analyses; oversees progress of projects and guides projects to completion in an accurate and timely manner.

Qualifications

• Educational background (Bachelor's degree or above) in a technical field such as mathematics, actuarial science, applied statistics, or economics.
• Five years of experience as an actuarial analyst in a property/casualty insurance company, rating organization, consulting firm, or a state insurance department.

Required Skills

• Very strong professional communication skills, both verbally and in writing.
• Strong listening and interpersonal skills.
• A high level of ability in the utilization of mathematical techniques for the analysis of statistical information.
• The ability to develop a complete theoretical framework with precisely defined relationships, as necessary in special studies or rate revisions.
• Very strong proficiency in the following three areas with six years' experience preferred: mathematics, applied statistics, and programming (in a language such as VBA, SQL, R, or Python).
• Proficiency in Microsoft Office Suite.
• Associate of the Casualty Actuarial Society (CAS) or at least six CAS exams with extensive related experience.

Benefits

Our employees enjoy a state‐of‐the‐art, energy‐efficient, open work environment that nurtures collaboration and creativity. We go the extra mile to keep our employees happy and healthy and are proud to be recognized as a Plan Sponsor of the Year finalist for our commitment to retirement readiness through strong 401(k) and pension offerings. Some of our perks include:

• Hybrid work environment (40% onsite / 60% remote)
• Medical, dental, and vision benefits
• Commuter benefits
• Competitive PTO program
• 401(k) and pension plan
• Annual incentive plan
• Ten paid company holidays
• Social activities
• Community volunteer involvement

The WCIRB supports actuarial credentialing through paid study time, full coverage of exam fees and materials, and base salary increases for each exam passed.

Equal Opportunity Statement

WCIRB is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. The successful candidate will reside in California and will work from our headquarters in San Francisco at least 40% of the time. We are not able to pay for relocation costs or to sponsor or take over sponsorship of an employment visa at this time.

Title: Executive Director - Web & MarTech

Location: Palo Alto, CA(Hybrid)

Full time

Description:

The Executive Director of Web & Marketing Technology is the accountable leader for all applications, platforms, and services supporting Stanford Health Care and Stanford School of Medicine's externally facing digital web presence and marketing technology portfolio. This role has end-to-end responsibility for all public-facing web properties, content management platforms, and supporting MarTech capabilities that enable digital end user experience, engagement, brand integrity, and institutional visibility.

The Executive Director serves as the strategic owner for enterprise web and marketing technology platforms—driving standardization, scalability, reliability, and innovation to improve end user experience, operational excellence, and financial performance across a world-class academic health system serving the three missions of research, educational and clinical care.

What you will do

• Strategy & Leadership
• Serve as the enterprise strategist and accountable owner for all externally facing digital web platforms and marketing technologies.
• Maintain broad and current knowledge of emerging digital web, MarTech, analytics, and AI-enabled capabilities relevant to healthcare.
• Advise executive Technology & Digital Services (TDS) leadership and governance bodies on strategic direction, investment priorities, and risk considerations for digital web and marketing platforms.
• Platform & Portfolio Management
• Provide strategic leadership for full lifecycle management of enterprise digital web platforms, including Content Management Systems, web hosting, search, web analytics, MarTech platforms, and Software Development Life Cycle practices.
• Ensure high availability, performance, security, accessibility, and scalability of all externally facing web properties and MarTech systems serving students, faculty, researchers, patients, families, and the broader public.
• Establish and enforce standards and governance for digital web architecture, development practices, content platforms, and enterprise integrations.
• Identify and execute opportunities to reduce cost and complexity through platform consolidation, standardization, and improved vendor contracting.
• Partner with business, clinical, marketing, analytics, and technology stakeholders to enable responsible use of analytics and AI capabilities across digital web and marketing platforms (e.g., content optimization, search relevance, journey analytics, automation).
• Ensure AI-enabled web capabilities adhere to privacy, security, accessibility, regulatory, and ethical standards appropriate for a healthcare environment.
• Translate business and experience needs into practical, value-driven use cases for data and AI adoption across externally facing web properties.
• Governance, Vendors & Delivery
• Coordinate and support internal and external IT governance processes related to digital web and MarTech investments, enhancements, and platform retirements.
• Lead vendor evaluation, selection, contracting, and ongoing performance management for digital web platforms, CMS, hosting, analytics, and MarTech partners.
• Oversee delivery of complex, cross-functional initiatives involving clinical, marketing, compliance, communications, and technology stakeholders.
• Thought Leadership & External Engagement
• Facilitate research and develop white papers, executive briefings, and decision frameworks to support strategic planning and governance.
• Participate in national and international professional organizations related to healthcare digital web platforms and marketing technology.
• Contribute to publications and thought leadership efforts that enhance Stanford Medicine’s reputation and leadership in digital medicine and healthcare.
• Team & Capability Leadership
• Build, lead, and continuously evolve high-performing internal teams and extended delivery partners supporting digital web and marketing technology platforms.
• Define organizational structures, roles, and skills required to deliver enterprise-scale, externally facing web platforms.
• Hire, develop, and retain top talent across engineering, platform, product, analytics, and operations.
• Foster a culture of accountability, collaboration, continuous improvement, and responsible innovation.

Education Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university. Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Experience Qualifications

• Fifteen (15) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Demonstrated experience leading enterprise-scale externally facing digital web platforms in complex, regulated environments.
• Ability to communicate effectively with senior executives, clinical leaders, and diverse stakeholder groups.
• Ability to establish the strategic direction and business plans for multi-disciplinary teams.
• Experience evaluating vendors and strategic partners supporting large-scale public web platforms.
• Expertise managing complex programs involving people, budgets, multiple departments and timelines.
• Demonstrated track record in operating and capital budget management.
• Proven leadership of Content Management Systems, web analytics platforms, MarTech stacks, hosting environments, and software development teams.
• Knowledge of healthcare regulatory, privacy, accessibility, and security requirements.
• Practical understanding of data and AI concepts as applied to digital web and marketing platforms.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

• Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred

Work Schedule:

• Primary schedule: Monday through Friday 3pm-11pm
• Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Job Title: Plastic Tooling Engineer

Location: Newark, CA

Employment Type: Full-Time

Job Overview

We are seeking an experienced plastic tooling engineer to support the development of high-quality automotive components. In this role, you will contribute to a world-class vehicle engineering team by providing expertise in plastic tooling and injection molding processes. You will work closely with design engineers and suppliers to ensure tooling feasibility, manufacturability, and cost efficiency from the Design for Manufacturing (DFM) phase through product launch.

Key Responsibilities

• Support vehicle engineering teams with plastic tooling and polymer expertise throughout product development.
• Collaborate with design engineers and suppliers to evaluate tooling feasibility, DFM, efficiency, and cost optimization.
• Review and approve mold concepts, mold designs, and flow simulation studies before tool kick-off.
• Ensure all tooling designs comply with company tooling standards and maintain detailed documentation of the review and approval process.
• Provide guidance on injection molding processes and tooling technologies to ensure product quality and manufacturing robustness.
• Conduct on-site supplier visits and tooling audits to assess tool quality and condition.
• Lead injection molding process optimization and tool validation activities.
• Support cross-functional teams and represent the tooling team in communications with suppliers and internal stakeholders.
• Participate in tool cost estimation, change cost evaluation, and process improvement initiatives.

Required Qualifications

• Bachelor’s degree in Engineering or a related field.
• 5+ years of experience in plastic injection molding and tooling design evaluation.
• Strong experience reviewing DFM for injection molded parts, including automotive Class-A surface components.
• Deep knowledge of injection molding tooling technologies such as:
• In-mold decoration (IMD) / in-mold labeling (IML)
• Overmolding
• Back-injection
• Foaming processes
• Vario-thermal processes
• Experience reviewing flow simulation results using tools such as Autodesk MoldFlow or similar software.
• Hands-on experience with plastic injection molding process setup and optimization.
• Experience with tooling cost estimation and tooling change evaluation.
• Strong documentation, analytical, and communication skills.
• Ability to travel domestically and internationally up to 25%.

Preferred Qualifications

• Experience working in an automotive product development environment from concept to launch.
• Hands-on experience performing MoldFlow simulations, first tool trials, and tooling approvals.
• Experience with tool should-costing analysis and cost impact evaluation for design decisions.

TITLE: EQUIPMENT MAINTENANCE SUPERVISOR

D SHIFT: FRIDAY THRU SUNDAY AND EVERY OTHER THURSDAY FROM 6:00 PM TO 6:00 AM

FLSA STATUS: EXEMPT

REPORTS TO: EQUIPMENT MAINTENANCE MANAGER

SUMMARY:

Under the direction of the Equipment Maintenance Manager, the Equipment Maintenance Supervisor is responsible for overseeing and performing the repair and preventative maintenance of all industrial tools and tool sets in the wafer fab, including assisting with tool selection, qualification, and optimization on an assigned shift; analyzing various types of data and preparing weekly, monthly, and quarterly reports; and reviewing and modifying Manufacturing Process Instructions (MPI's) to ensure data remains current. This position is located in Milpitas, California.

*Must be willing to train on F shift (Friday thru Sunday and every other Thursday from 12:00 PM-12:00 AM) for a minimum of two months before moving to assigned shift.

ESSENTIAL FUNCTIONS:

• Supervises, develops, and evaluates personnel to ensure the efficient operation of the department; makes employment-related decisions as necessary, including hiring and terminations
• Oversees and performs the repair and preventative maintenance of all industrial tools and tools sets in the wafer fab
• Supervisors are required to be physically on-site to perform the essential functions of this position, including making oneself available to employees, peers, and managers as needed
• Assists with tool selection, qualification, and optimization to ensure quality, performance, and yield specifications are consistently met
• Reviews and monitors equipment/tool performance data such as MTTR/MTBF/OEE, prepares reports, and presents findings
• Oversees the work of vendors or field service personnel regarding repairs or maintenance
• Reviews and updates new or existing MPI's to ensure information remains up-to-date
• Collaborates with the Environmental Health and Safety department to ensure all preventive or routine maintenance is conducted in accordance with established safety standards
• Schedules all required training and certification classes to ensure compliance standards are met
• Responds to requests from employees and departments regarding equipment-related issues
• Maintain compliance with Headway's Quality Policy
• Manage and mentor direct reports regarding Headway's Quality Management System (QMS) as it relates to their job function
• Sustain and provide continual improvements to the QMS as required by job function
• Adheres to all safety policies and procedures as required
• Performs other duties of a similar nature or level*

Job Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Electrical, Industrial, or Mechanical Engineering and/or equivalent relevant experience
• Five years of hands' on experience working in equipment maintenance in a high volume manufacturing facility
• Experience using FabTime, MESA, JMP, and Statistical Process Control (SPC)
• Proficient in the use of Microsoft Office Applications

Knowledge, Skills, and Abilities:

• Knowledge and ability to perform routine scheduled or unscheduled maintenance in a wafer manufacturing environment
• Knowledge of wafer manufacturing principles, processes, and equipment
• Knowledge of management principles, practices, and techniques
• Knowledge and ability to use Microsoft Office applications to create spreadsheets, Word documents, and presentations
• Knowledge and ability to use MESA, FabTime, SPC, or similar wafer tracking application to analyze data
• Knowledge and ability create reports, analyze data, and present findings
• Able to communicate effectively, both verbally and in writing, with all levels of contractors, consultants, employees, and management
• Able to work productively and collaboratively with all levels of employees and management
• Able to comply with all safety policies and procedures
• Demonstrated organizational and time management skills
• Demonstrated project or process management skills
• Demonstrated problem-solving and trouble shooting skills
• Demonstrated analytical skills
• Flexible and able to prioritize

The annual base salary for this full-time position is between $120,819.00-$177,675.00 + bonus target + benefits. Within the range the individual pay may differ depending on additional factors including job responsibilities, job related knowledge, skills, abilities, education, and experience. The annual base pay range shown is subject to change and may be modified periodically.

WORKING CONDITIONS:

The Equipment Maintenance Supervisor works in an indoor environment on a rotating schedule on D shift which is Friday thru Sunday and every other Thursday from 6:00 PM to 6:00 AM. The schedule may be altered from time-to-time to meet business or operational needs; may travel from building-to-building as needed. Works in a class 100 ESD sensitive wafer manufacturing facility; wears a cleanroom (bunny) suit, including hood, gloves, safety glasses, booties, and mask. May be exposed to hazardous conditions, chemicals, fumes, and/or gases during the course of work day; may be exposed to loud noise. Stands and walks, bends, twists, and crawls; This position requires the Equipment Maintenance Supervisor to work on-site during their scheduled shift. May occasionally be required to work in crawl spaces, shafts, or other areas that could cause claustrophobia; wears a respirator in order to adhere to safety requirements. Performs various fine grasping movements; operates a computer and enters information using a keyboard, operates a telephone, and other office equipment; may occasionally push, pull, or lift up to 30 pounds.

*Other duties of a similar nature or level are duties that may be required, but may not be specifically listed in the job description or posting.

TDK/Headway Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. Applicants requiring accommodation in order to complete the application process should contact the Headway Human Resources Department.