Information Technology Jobs in Mount Prospect
347 positions found — Page 19
M
Import & Export Coordinator
Salary not disclosed
Job Summary Determine, audit and provide shipping and charges information for brokerage, ocean freight, inland freight and other costs associated with the delivery of goods.
Ensure correct costs are billed from negotiated rates.
Job Description Generate, audit and submit shipping information from various sources into SAP for complete supply chain visibility.
Includes all processes from container setup through release of goods and delivery to Distribution Centers.
Audit charges for services including brokerage, storage, ocean freight and inland freight and create service PO's for those charges in SAP.
Answer questions and resolve issues involving all areas of imports supply chain process from customs brokers, ocean carriers, inland carriers and internal employees.
Run various reports to analyze broker, trucker and ocean carrier performance.
Audit service provider statements to ensure all invoices are posted into A/P system.
Audit duty charges and prepare daily detail report of US Customs ACH charges for month end journal entry processing.
Provide proper entry information to US government, ocean carriers, truckers and customs brokers to ensure Medline compliance with US regulations for importation of goods.
Minimum Qualifications: Education Bachelor’s degree or equivalent years work experience with freight forwarder or customer’s broker.
Additional Ability in data entry and data auditing in an SAP or similar environment.
Experience with SAP experience.
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $21.75
- $31.50 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Ensure correct costs are billed from negotiated rates.
Job Description Generate, audit and submit shipping information from various sources into SAP for complete supply chain visibility.
Includes all processes from container setup through release of goods and delivery to Distribution Centers.
Audit charges for services including brokerage, storage, ocean freight and inland freight and create service PO's for those charges in SAP.
Answer questions and resolve issues involving all areas of imports supply chain process from customs brokers, ocean carriers, inland carriers and internal employees.
Run various reports to analyze broker, trucker and ocean carrier performance.
Audit service provider statements to ensure all invoices are posted into A/P system.
Audit duty charges and prepare daily detail report of US Customs ACH charges for month end journal entry processing.
Provide proper entry information to US government, ocean carriers, truckers and customs brokers to ensure Medline compliance with US regulations for importation of goods.
Minimum Qualifications: Education Bachelor’s degree or equivalent years work experience with freight forwarder or customer’s broker.
Additional Ability in data entry and data auditing in an SAP or similar environment.
Experience with SAP experience.
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $21.75
- $31.50 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
A
Customer Service Representative
Salary not disclosed
Job Title: Customer Service Representative
Location (city, state): Buffalo Grove, IL
Industry: Manufacturing
Pay: $55,000–$58,000 annually
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for our client, a family-owned manufacturing organization with a small, collaborative office environment. This role is open due to growth and offers the opportunity to join a close-knit team where teamwork, accountability, and customer satisfaction are highly valued.
Job Description:
The Customer Service Representative plays a key role in supporting customers throughout the ordering process while delivering exceptional service. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of orders during peak seasons. The ideal candidate takes ownership of their work and thrives in a fast-paced, hands-on environment.
Key Responsibilities:
- Serve as a primary point of contact for customers via phone and email
- Accurately enter and manage customer orders across multiple systems
- Track orders through completion, ensuring all required details are finalized
- Proactively identify and resolve missing or incorrect order information
- Support the inside sales team with quotes, contracts, and follow-ups
- Manage shared inboxes and prioritize incoming requests
- Deliver consistent, professional service to build strong customer relationships
Qualifications:
- High school diploma required
- 2-3 years customer service or order processing experience required
- Experience in a manufacturing or product-based environment strongly preferred
- Strong phone presence and written communication skills
- High attention to detail with comfort performing manual data entry
- Ability to work across multiple systems and platforms
- Comfortable working in a small office and wearing multiple hats
- Strong critical-thinking skills and ability to move tasks through completion
Additional Details:
- Schedule: Monday–Friday, 8:30 AM–5:00 PM with a 30-minute lunch
- Dress Code: Business casual
- Direct hire opportunity
Perks:
- Supportive, team-oriented office culture
- High-impact role with visibility across the organization
- Comprehensive benefits package and paid time off
- Long-term stability with a growing organization
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Not Specified
Business Development Manager
Salary not disclosed
Shaping the Future of Logistics- Your Career Starts at Röhlig
Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.
Röhlig USA delivers a customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.
We are seeking an experienced and highly motivated freight forwarding sales professional with a proven track record of driving revenue growth to join our growing team.
What you will do:
Sales and Business Development
- Develop NEW and prospective customers while maintaining existing accounts.
- Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.
- Assist with sales campaigns and events in conjunction with local and overseas partners.
- Co-ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
- Plan and manage personal business portfolio/territory according to agreed market strategy.
- Joint sales visits with other sales professionals.
- Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
- Offer sales support for future sales offices in remote locations.
- Quoting freight costs to new customers.
- Response and follow up sales inquiries and leads using appropriate methods.
Client and Supplier Management
- Client Management of allocated customers by using established tools to achieve and exceed targets.
- Weekly follow-up with new clients after first shipments.
- Deployment of information about all contracts with customers and suppliers to all parties.
- Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
- Ensure customer requests are completed in a timely manner and at the highest possible service level.
- Adhere to client service level agreements.
- Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Administration
- Monitor competitor activity and industry trends.
- Attend industry related functions when required as a key representative of Rohlig USA.
- Update and maintain all relevant information about customers and sales activities on CRM.
- Provide weekly reporting of sales activities.
- Attend meetings with sales team members.
- Attending training to develop relevant knowledge, techniques and skills if applicable.
What you bring:
- High school graduate – some college preferred
- Knowledge of related computer applications and reporting tools
- Familiar with all freight forwarding procedures, regulations & departments
- 2-5 years of industry related experience required
- Demonstrated Customer Services skills
- Proven Sales and Business selling ability & success
- Self-motivated and results driven
- Outstanding people and communication skills
- Excellent problem-solving ability
- Excellent Time Management skills
Benefits:
At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:
- Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
- 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
- Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
- Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
- Salary $75,000-$100,000
If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.
Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.
Apply now and shape the future of logistics with us!
For further information about the position or the application process, please reach out to:
Mark Aulisio
Talent Acquisition Manager
More information on
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Locum Tenens Cardiac Anesthesiologist
🏢 Jobot
Salary not disclosed
Days M-F! - Clean and Modern Building - Well staffed and resourced skilled nursing facility! Welcoming and supportive team with great retention
This Jobot Job is hosted by: Ben Eberly
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $110,000 - $125,000 per year
A bit about us:
Are you a nurse with nursing home experience seeking your first supervisory role, or a better supervisory role?
Are you working 2nd or 3rd shift and seeking a DAYS ONLY M-F position with no weekends?
If you answered yes, let's chat!
One of NY's leading nursing homes is hiring a RN Unit Supervisor due to a retirement.
The organization is known for having the lowest nurse to patient ratios in the state, investing in their staff, and having a clean / modern facility.
Why join us?
There are multiple RN's on the unit
?? A clean, modern 5-star facility that sets the standard for quality care
?? Competitive, negotiable compensation designed to reward your expertise
?? Annual performance bonus
?? 401(k) with company contributions to secure your future
?? Comprehensive healthcare coverage with 3 flexible plan options
?? Dental & vision benefits for complete wellness
?? Generous PTO with payout options for work-life balance
Job Details
RN Unit Supervisor overseeing either a long term or short term care unit.
Duties include:
Supervises and directs the nursing staff during the shift, ensuring adequate staffing and coverage.
Provides guidance and support to nurses and nursing assistants, addressing questions and concerns.
Act as a resource for staff, offering clinical expertise and decision-making support.
Requirements:
NY RN License
Experience as as RN within a skilled nursing facility / long-term care facility is required
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
This Jobot Job is hosted by: Ben Eberly
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $110,000 - $125,000 per year
A bit about us:
Are you a nurse with nursing home experience seeking your first supervisory role, or a better supervisory role?
Are you working 2nd or 3rd shift and seeking a DAYS ONLY M-F position with no weekends?
If you answered yes, let's chat!
One of NY's leading nursing homes is hiring a RN Unit Supervisor due to a retirement.
The organization is known for having the lowest nurse to patient ratios in the state, investing in their staff, and having a clean / modern facility.
Why join us?
There are multiple RN's on the unit
?? A clean, modern 5-star facility that sets the standard for quality care
?? Competitive, negotiable compensation designed to reward your expertise
?? Annual performance bonus
?? 401(k) with company contributions to secure your future
?? Comprehensive healthcare coverage with 3 flexible plan options
?? Dental & vision benefits for complete wellness
?? Generous PTO with payout options for work-life balance
Job Details
RN Unit Supervisor overseeing either a long term or short term care unit.
Duties include:
Supervises and directs the nursing staff during the shift, ensuring adequate staffing and coverage.
Provides guidance and support to nurses and nursing assistants, addressing questions and concerns.
Act as a resource for staff, offering clinical expertise and decision-making support.
Requirements:
NY RN License
Experience as as RN within a skilled nursing facility / long-term care facility is required
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
Not Specified
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Locum Tenens Pediatric Anesthesiologist
🏢 Jobot
Salary not disclosed
Locum Tenens Pediatric Anesthesiologist Needed for Busy City Hospital - Licensing Available
This Jobot Consulting Job is hosted by: Mikayla Byington
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $100 - $1,000 per hour
A bit about us:
Join a facility an Iowa facility known for its commitment patients and families. As a locum provider, you’ll have the flexibility to practice in a diverse setting while being part of a team dedicated to patient-centered care.
Why join us?
At Jobot Health, we’re committed to making your locum tenens experience seamless
and rewarding. Our team brings unmatched insights into the locum tenens market.
preferences and lifestyle.
care.
protection.
Job Details
Schedule:
Cases:
Requirements:
If you meet these qualifications and are eager to make a meaningful impact in patient care, we’d love to hear from you! Whether you’re looking for short-term flexibility or a long-term commitment, we offer assignments to fit your needs. Reach out to explore roles that align with your goals!
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
This Jobot Consulting Job is hosted by: Mikayla Byington
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $100 - $1,000 per hour
A bit about us:
Join a facility an Iowa facility known for its commitment patients and families. As a locum provider, you’ll have the flexibility to practice in a diverse setting while being part of a team dedicated to patient-centered care.
Why join us?
At Jobot Health, we’re committed to making your locum tenens experience seamless
and rewarding. Our team brings unmatched insights into the locum tenens market.
- Personalized Matchmaking: Connecting you with assignments that suit your
preferences and lifestyle.
- Streamlined Credentialing: Managing paperwork so you can focus on patient
care.
- Logistical Support: Handling travel and housing arrangements.
- Flexible Opportunities: Offering a variety of short- and long-term roles.
- A-Rated Malpractice Coverage: Providing peace of mind with comprehensive
protection.
- Diverse Roles Across Specialties: Accessing opportunities in multiple specialties.
Job Details
Schedule:
- 10, 11 or 12 hour shifts
- Call optional
Cases:
- Full scope of Pediatric Anesthesiology
Requirements:
- Pediatric Anesthesia Fellowship
- Board Certification
If you meet these qualifications and are eager to make a meaningful impact in patient care, we’d love to hear from you! Whether you’re looking for short-term flexibility or a long-term commitment, we offer assignments to fit your needs. Reach out to explore roles that align with your goals!
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
Not Specified
Forecast Planning Analyst
🏢 LHH
Salary not disclosed
LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Forecast Planning Analyst – Healthcare/Medical Device to join their team. This is an exciting opportunity for a data-driven professional who thrives at the intersection of analytics, supply chain strategy, and cross-functional collaboration. The ideal candidate will play a key role in shaping demand visibility, improving forecast accuracy, and supporting inventory and production decisions in a fast-paced, growth-oriented setting.
Why This Opportunity Stands Out:
- High-impact role supporting critical supply chain decisions.
- Exposure to enterprise-level ERP systems (SAP experience highly valued).
- Collaborative environment working closely with operations, planning, and commercial teams.
- Strong emphasis on continuous improvement and analytical rigor.
Key Responsibilities:
- Develop, analyze, and maintain demand forecasts using historical data, trends, and business inputs.
- Partner with cross-functional stakeholders to align forecasts with sales, production, and inventory strategies.
- Evaluate forecast performance, identify variance drivers, and recommend corrective actions.
- Support demand planning and S&OP-style discussions through data-driven insights.
- Build and enhance forecasting tools, models, and reporting to improve visibility and decision-making.
- Leverage ERP and planning systems to ensure accurate data flow and planning alignment.
- Conduct ad hoc analysis to support operational and financial planning initiatives.
- Contribute to process improvements that reduce inventory risk, stockouts, and excess.
Qualifications and Skills:
- Bachelor's Degree in Business, Supply Chain, or a related field.
- Experience working in a manufacturing and/or distribution environment.
- Previous experience in healthcare, medical device, or similar highly regulated industries.
- Strong forecasting and demand planning experience with a solid understanding of supply chain principles.
- Advanced Excel capabilities, including VLOOKUPs, Pivot Tables, and complex data analysis.
- Hands-on experience with ERP systems; SAP exposure is a significant plus.
- Proven ability to translate complex data into actionable business insights.
- Familiarity with statistical forecasting methodologies and planning tools.
- Experience supporting inventory optimization and production planning efforts.
- Strong analytical mindset with attention to detail and accuracy.
- Ability to communicate clearly with both technical and non-technical stakeholders.
- Comfortable working in a dynamic, deadline-driven environment.
Compensation Range: $60,000 - $75,000
Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.
If you are a passionate Forecast Planning Analyst looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity!
LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
Not Specified
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Superintendent (Healthcare Construction)
🏢 Jobot
Salary not disclosed
Senior Superintendent Opportunity | Healthcare Construction | Top of the line compensation and Benefits Package
This Jobot Job is hosted by: Collin Walsh
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $120,000 - $160,000 per year
A bit about us:
A well-established Design-Build General Contractor, we are seeking a seasoned Healthcare Construction Superintendent to lead field operations on complex healthcare projects. This role is ideal for someone with a strong background in hospital or medical facility construction, who thrives in fast-paced environments and values safety, quality, and collaboration.
Why join us?
With a focus on quality over quantity work, we have founded our business on building deep relationships with our clients, team members, and subcontractors.
Additional Offerings Include:
Job Details
Key Responsibilities:
Oversee daily site operations for healthcare construction projects, ensuring compliance with safety standards, schedules, and budgets.
Coordinate subcontractors, suppliers, and field staff to maintain workflow and resolve issues proactively.
Communicate regularly with project managers, clients, and design teams to ensure alignment and transparency.
Enforce infection control protocols and healthcare-specific construction practices.
Maintain accurate documentation including daily reports, inspections, and progress tracking.
Qualifications:
Minimum 5 years of experience as a superintendent in healthcare construction.
Proven track record managing hospital renovations, medical office buildings, or similar healthcare facilities.
Strong knowledge of healthcare construction codes, AHCA/OSHPD standards, and infection control procedures.
Excellent leadership, communication, and organizational skills.
Ability to travel regionally as needed.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
This Jobot Job is hosted by: Collin Walsh
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $120,000 - $160,000 per year
A bit about us:
A well-established Design-Build General Contractor, we are seeking a seasoned Healthcare Construction Superintendent to lead field operations on complex healthcare projects. This role is ideal for someone with a strong background in hospital or medical facility construction, who thrives in fast-paced environments and values safety, quality, and collaboration.
Why join us?
With a focus on quality over quantity work, we have founded our business on building deep relationships with our clients, team members, and subcontractors.
Additional Offerings Include:
- Bonus Program (Project Based)
- Benefits package that includes medical, vision, dental, and vision insurance
- Long term disability and voluntary life insurance
- 401K with company match
- Company vehicle or vehicle allowance
- Unmatched career growth opportunity
Job Details
Key Responsibilities:
Oversee daily site operations for healthcare construction projects, ensuring compliance with safety standards, schedules, and budgets.
Coordinate subcontractors, suppliers, and field staff to maintain workflow and resolve issues proactively.
Communicate regularly with project managers, clients, and design teams to ensure alignment and transparency.
Enforce infection control protocols and healthcare-specific construction practices.
Maintain accurate documentation including daily reports, inspections, and progress tracking.
Qualifications:
Minimum 5 years of experience as a superintendent in healthcare construction.
Proven track record managing hospital renovations, medical office buildings, or similar healthcare facilities.
Strong knowledge of healthcare construction codes, AHCA/OSHPD standards, and infection control procedures.
Excellent leadership, communication, and organizational skills.
Ability to travel regionally as needed.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
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Not Specified
M
Information Security Manager
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary The Information Security Manager is responsible for leading and executing day‑to‑day information security operations while contributing to the development and execution of Medline’s enterprise information security strategy.
This role manages a team of information security professionals and serves as a key escalation point for security incidents, operational issues, and risk decisions.
The Information Security Manager partners closely with IT leaders and senior security leadership to ensure security controls, processes, and technologies are effective, measurable, and aligned with business objectives.
Job Description MAJOR RESPONSIBILITIES Leadership & Team Management Lead, coach, and develop a team of information security professionals, including hiring, onboarding, performance management, and career development.
Serve as an escalation point for team members for technical, operational, and risk‑based security decisions.
Foster a culture of accountability, continuous improvement, and security awareness across the team.
Security Operations & Incident Management Oversee day‑to‑day security operations, including monitoring, detection, response, and remediation activities.
Support and manage security incident response efforts, including investigation, containment, remediation, and post‑incident reviews.
Ensure on‑call and monitoring coverage models are defined, maintained, and effective.
Metrics, Reporting, and Program Effectiveness Define and maintain security metrics and reporting to measure the effectiveness, efficiency, and maturity of the security program.
Track and report progress against operational goals, KPIs, SLAs, and security initiatives.
Provide clear, executive‑ready reporting on security posture, incidents, and trends.
Governance, Risk, and Compliance Enforce and continuously refine information security policies, standards, and procedures.
Partner with internal stakeholders to assess security risk and drive remediation of identified gaps.
Support internal and external audits by ensuring evidence, controls, and processes are documented and operating effectively.
Strategy & Cross‑Functional Partnership Collaborate with senior security leadership to execute the information security roadmap and long‑term strategy.
Work closely with IT infrastructure, application, and business teams to ensure security requirements are embedded into projects and operations.
Provide security input and guidance for new technologies, systems, and architectural changes.
MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in information technology, Cybersecurity, Computer Science, or a related field (or equivalent work experience).
Certification / Licensure Work Experience 5+ years of experience in information security, with demonstrated experience in security operations, incident response, and risk management.
2+ years of experience leading or managing technical security teams.
Strong understanding of security controls, monitoring, vulnerability management, and incident response practices.
Knowledge / Skills / Abilities Strong knowledge of information security operations, including security monitoring, incident response, vulnerability management, and remediation workflows.
Working knowledge of security controls, technologies, and operational processes across infrastructure, applications, and identity platforms.
Ability to lead and manage a mixed team of security analysts and engineers, balancing operational demands with project execution.
Proven skill in incident triage, escalation, and risk‑based decision making in high‑pressure operational scenarios.
Strong project management skills, including planning, execution, tracking, and delivery of security initiatives and operational improvements.
Ability to define, track, and report on operational metrics, KPIs, and remediation progress.
Experience enforcing security policies, standards, and procedures in an enterprise environment.
Strong analytical and problem‑solving skills with the ability to identify root causes and drive corrective actions.
Effective written and verbal communication skills, with the ability to clearly convey technical security issues to both technical teams and leadership.
Demonstrated ability to manage competing priorities, maintain operational discipline, and deliver consistent results.
PREFERRED JOB REQUIREMENTS Education Bachelor’s degree in information technology, Cybersecurity, Computer Science, or a related field.
Certification / Licensure Additional certifications such as CISSP, CSSP, or CISM.
Work Experience 7+ years of experience in information security, with demonstrated experience in security operations, incident response, and risk management.
3+ years of experience leading or managing technical security teams.
Strong understanding of security controls, monitoring, vulnerability management, and incident response practices.
Proven ability to communicate complex security topics clearly to both technical and non‑technical audiences.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role manages a team of information security professionals and serves as a key escalation point for security incidents, operational issues, and risk decisions.
The Information Security Manager partners closely with IT leaders and senior security leadership to ensure security controls, processes, and technologies are effective, measurable, and aligned with business objectives.
Job Description MAJOR RESPONSIBILITIES Leadership & Team Management Lead, coach, and develop a team of information security professionals, including hiring, onboarding, performance management, and career development.
Serve as an escalation point for team members for technical, operational, and risk‑based security decisions.
Foster a culture of accountability, continuous improvement, and security awareness across the team.
Security Operations & Incident Management Oversee day‑to‑day security operations, including monitoring, detection, response, and remediation activities.
Support and manage security incident response efforts, including investigation, containment, remediation, and post‑incident reviews.
Ensure on‑call and monitoring coverage models are defined, maintained, and effective.
Metrics, Reporting, and Program Effectiveness Define and maintain security metrics and reporting to measure the effectiveness, efficiency, and maturity of the security program.
Track and report progress against operational goals, KPIs, SLAs, and security initiatives.
Provide clear, executive‑ready reporting on security posture, incidents, and trends.
Governance, Risk, and Compliance Enforce and continuously refine information security policies, standards, and procedures.
Partner with internal stakeholders to assess security risk and drive remediation of identified gaps.
Support internal and external audits by ensuring evidence, controls, and processes are documented and operating effectively.
Strategy & Cross‑Functional Partnership Collaborate with senior security leadership to execute the information security roadmap and long‑term strategy.
Work closely with IT infrastructure, application, and business teams to ensure security requirements are embedded into projects and operations.
Provide security input and guidance for new technologies, systems, and architectural changes.
MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in information technology, Cybersecurity, Computer Science, or a related field (or equivalent work experience).
Certification / Licensure Work Experience 5+ years of experience in information security, with demonstrated experience in security operations, incident response, and risk management.
2+ years of experience leading or managing technical security teams.
Strong understanding of security controls, monitoring, vulnerability management, and incident response practices.
Knowledge / Skills / Abilities Strong knowledge of information security operations, including security monitoring, incident response, vulnerability management, and remediation workflows.
Working knowledge of security controls, technologies, and operational processes across infrastructure, applications, and identity platforms.
Ability to lead and manage a mixed team of security analysts and engineers, balancing operational demands with project execution.
Proven skill in incident triage, escalation, and risk‑based decision making in high‑pressure operational scenarios.
Strong project management skills, including planning, execution, tracking, and delivery of security initiatives and operational improvements.
Ability to define, track, and report on operational metrics, KPIs, and remediation progress.
Experience enforcing security policies, standards, and procedures in an enterprise environment.
Strong analytical and problem‑solving skills with the ability to identify root causes and drive corrective actions.
Effective written and verbal communication skills, with the ability to clearly convey technical security issues to both technical teams and leadership.
Demonstrated ability to manage competing priorities, maintain operational discipline, and deliver consistent results.
PREFERRED JOB REQUIREMENTS Education Bachelor’s degree in information technology, Cybersecurity, Computer Science, or a related field.
Certification / Licensure Additional certifications such as CISSP, CSSP, or CISM.
Work Experience 7+ years of experience in information security, with demonstrated experience in security operations, incident response, and risk management.
3+ years of experience leading or managing technical security teams.
Strong understanding of security controls, monitoring, vulnerability management, and incident response practices.
Proven ability to communicate complex security topics clearly to both technical and non‑technical audiences.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Analyst IT Systems
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary The Systems Analyst role collaborates with business partners and application development teams to deliver and maintain required technology solutions.
They are responsible for updates to applications / technology platforms, setting up monitoring, responding to issues, troubleshooting and general maintenance of the systems.
They will act as the liaison for various IT (Information Technology) infrastructure, security, and development teams.
They will also be addressing any requests, inquiries, and escalations from customers, help desk, or business partners.
Job Description MAJOR RESPONSIBILITIES: System Analysis and Administration: Collaborate with business partners and application development teams to build, refine, test, secure, and debug system capabilities as needed.
Author and maintain system and process documentation (such as workflow charts and diagrams, and system specifications).
Conduct peer reviews and provide guidance to other team members as needed.
Monitoring and Support: Collaborate with infrastructure and application development teams to design an effective system monitoring & alerting plan.
Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them.
Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk.
Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests.
Conduct root-cause analysis for system related incidents.
Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies.
Infrastructure and Compliance: Ensure all software and infrastructure components have the required patches.
Plan and deploy updates along with partner teams as needed.
Contribute to system compliance audits (Ex: HITRUST).
Create and maintain proper standard operating procedures as needed.
Release Management: Understand and adhere to IS change management policies.
Identify and execute best practices to ensure a streamlined, reliable deployment and a streamlined, reliable roll-back process.
MINIMUM JOB REQUIREMENTS: Education: A bachelor's degree in computer science or related field.
Certification / Licensure: None required.
Work Experience: 3+ years of experience in analysis, configuration and development on relevant platforms.
2+ years hands-on development experience with desired programming languages and database tools.
1+ year in an operations role providing production support for large enterprise grade applications.
Knowledge / Skills / Abilities: Strong analytical skills to understand business goals and design appropriate solutions.
Understanding of software development lifecycle, as well as Agile software development methodologies.
General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments.
Excellent verbal and written communication.
Able to articulate technical information in the language of the audience (business leaders vs technical personnel).
Strong interpersonal and relationship management skills.
Ability to work independently as a self-starter, and within a team environment.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
They are responsible for updates to applications / technology platforms, setting up monitoring, responding to issues, troubleshooting and general maintenance of the systems.
They will act as the liaison for various IT (Information Technology) infrastructure, security, and development teams.
They will also be addressing any requests, inquiries, and escalations from customers, help desk, or business partners.
Job Description MAJOR RESPONSIBILITIES: System Analysis and Administration: Collaborate with business partners and application development teams to build, refine, test, secure, and debug system capabilities as needed.
Author and maintain system and process documentation (such as workflow charts and diagrams, and system specifications).
Conduct peer reviews and provide guidance to other team members as needed.
Monitoring and Support: Collaborate with infrastructure and application development teams to design an effective system monitoring & alerting plan.
Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them.
Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk.
Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests.
Conduct root-cause analysis for system related incidents.
Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies.
Infrastructure and Compliance: Ensure all software and infrastructure components have the required patches.
Plan and deploy updates along with partner teams as needed.
Contribute to system compliance audits (Ex: HITRUST).
Create and maintain proper standard operating procedures as needed.
Release Management: Understand and adhere to IS change management policies.
Identify and execute best practices to ensure a streamlined, reliable deployment and a streamlined, reliable roll-back process.
MINIMUM JOB REQUIREMENTS: Education: A bachelor's degree in computer science or related field.
Certification / Licensure: None required.
Work Experience: 3+ years of experience in analysis, configuration and development on relevant platforms.
2+ years hands-on development experience with desired programming languages and database tools.
1+ year in an operations role providing production support for large enterprise grade applications.
Knowledge / Skills / Abilities: Strong analytical skills to understand business goals and design appropriate solutions.
Understanding of software development lifecycle, as well as Agile software development methodologies.
General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments.
Excellent verbal and written communication.
Able to articulate technical information in the language of the audience (business leaders vs technical personnel).
Strong interpersonal and relationship management skills.
Ability to work independently as a self-starter, and within a team environment.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
M
Mgr Applications
🏢 Medline Industries - Transportation & Operations
Salary not disclosed
Job Summary The IT Application Manager – Customer Service is responsible for the overall management and strategic oversight of the organization’s Contact Center as a Service (CCaaS) platform.
This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth.
The manager will lead efforts to identify and implement AI and automation capabilities to streamline operations, enhance agent productivity, and improve customer engagement.
The manager will collaborate closely with IT teams, business stakeholders, and operational leaders to ensure seamless system performance, effective integration with enterprise applications, and alignment with organizational goals and customer service strategies.
Job Description JOB RESPONSIBILITIES: Provide leadership and direction to a team of professionals responsible for managing application.
Set clear goals, objectives, and performance expectations for the team.
Coach, mentor, and develop team members, enabling their professional growth.
Oversee day-to-day operations of assigned applications, ensuring reliability, performance, and security.
Collaborate with product owners, business analysts, and stakeholders to define and prioritize the product roadmap and deliverables.
Establish and enforce application governance practices, including change management, release management, and documentation.
Monitor application performance, availability, and scalability, taking proactive measures to optimize performance and minimize downtime.
Identify and implement optimizations, upgrades, and configurations to enhance system efficiency and functionality.
Act as a liaison between IT and other business units, facilitating effective communication and understanding.
Coordinate with IT teams and stakeholders for smooth project execution and post-launch support.
Identify opportunities to enhance existing applications or introduce new technologies to drive business efficiency and innovation.
Work with business intelligence and analytics teams to generate meaningful reports and insights on customer interactions, system usage, and performance metrics.
Foster a culture of continuous improvement within the team, encouraging innovative ideas and process enhancements.
10% domestic travel is expected for this role.
QUALIFICATIONS: Education Bachelor's degree in computer science, Information Technology, Business Administration or related field.
Relevant Work Experience 5–10 years of overall IT experience, with at least 3–5 years specifically in contact center technologies.
Hands-on experience managing CCaaS platforms (e.g., Genesys Cloud, NICE inContact, Amazon Connect, Five9, Cisco UCCE/UCCX, Avaya).
Experience with telephony infrastructure, SIP, VoIP, call routing, and network performance related to voice systems.
Familiarity with CRM integrations (e.g., Salesforce, Microsoft Dynamics 365) within the contact center environment.
Understanding of IVR design and implementation, call flows, and digital engagement (chat, email, SMS, social).
Experience with workforce engagement tools – WFM, QM, analytics dashboards.
Experience with automation, RPA, or AI/virtual agents in the contact center.
Familiarity with compliance/security frameworks relevant to voice/data handling (e.g., PCI, HIPAA, GDPR).
Preferred Qualifications Prior experience leading cross-functional teams, including vendor partners, system integrators, and internal support teams.
Proven ability to run IT operations for a contact center – ensuring uptime, performance SLAs, and issue resolution.
Experience managing project delivery, including upgrades, migrations, or new feature rollouts.
Budget planning and license/contract/vendor management related to contact center systems.
Experience collaborating with business stakeholders to translate service goals into technical solutions.
Exposure to contact center KPIs – ASA, AHT, FCR, CSAT – and how technology impacts these.
Excellent problem-solving, communication, and stakeholder management skills.
DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth.
The manager will lead efforts to identify and implement AI and automation capabilities to streamline operations, enhance agent productivity, and improve customer engagement.
The manager will collaborate closely with IT teams, business stakeholders, and operational leaders to ensure seamless system performance, effective integration with enterprise applications, and alignment with organizational goals and customer service strategies.
Job Description JOB RESPONSIBILITIES: Provide leadership and direction to a team of professionals responsible for managing application.
Set clear goals, objectives, and performance expectations for the team.
Coach, mentor, and develop team members, enabling their professional growth.
Oversee day-to-day operations of assigned applications, ensuring reliability, performance, and security.
Collaborate with product owners, business analysts, and stakeholders to define and prioritize the product roadmap and deliverables.
Establish and enforce application governance practices, including change management, release management, and documentation.
Monitor application performance, availability, and scalability, taking proactive measures to optimize performance and minimize downtime.
Identify and implement optimizations, upgrades, and configurations to enhance system efficiency and functionality.
Act as a liaison between IT and other business units, facilitating effective communication and understanding.
Coordinate with IT teams and stakeholders for smooth project execution and post-launch support.
Identify opportunities to enhance existing applications or introduce new technologies to drive business efficiency and innovation.
Work with business intelligence and analytics teams to generate meaningful reports and insights on customer interactions, system usage, and performance metrics.
Foster a culture of continuous improvement within the team, encouraging innovative ideas and process enhancements.
10% domestic travel is expected for this role.
QUALIFICATIONS: Education Bachelor's degree in computer science, Information Technology, Business Administration or related field.
Relevant Work Experience 5–10 years of overall IT experience, with at least 3–5 years specifically in contact center technologies.
Hands-on experience managing CCaaS platforms (e.g., Genesys Cloud, NICE inContact, Amazon Connect, Five9, Cisco UCCE/UCCX, Avaya).
Experience with telephony infrastructure, SIP, VoIP, call routing, and network performance related to voice systems.
Familiarity with CRM integrations (e.g., Salesforce, Microsoft Dynamics 365) within the contact center environment.
Understanding of IVR design and implementation, call flows, and digital engagement (chat, email, SMS, social).
Experience with workforce engagement tools – WFM, QM, analytics dashboards.
Experience with automation, RPA, or AI/virtual agents in the contact center.
Familiarity with compliance/security frameworks relevant to voice/data handling (e.g., PCI, HIPAA, GDPR).
Preferred Qualifications Prior experience leading cross-functional teams, including vendor partners, system integrators, and internal support teams.
Proven ability to run IT operations for a contact center – ensuring uptime, performance SLAs, and issue resolution.
Experience managing project delivery, including upgrades, migrations, or new feature rollouts.
Budget planning and license/contract/vendor management related to contact center systems.
Experience collaborating with business stakeholders to translate service goals into technical solutions.
Exposure to contact center KPIs – ASA, AHT, FCR, CSAT – and how technology impacts these.
Excellent problem-solving, communication, and stakeholder management skills.
DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Not Specified
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